SOYAL AR-837-E LCD Access Controller Installation Guide

June 5, 2024
SOYAL

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SOYAL AR-837-E LCD Access Controller

SOYAL AR-837-E LCD Access Controller product

Contents

AR-837-EF:Fingerprint
Productsproduct 01

Terminal Cables

**Tools

**

Optional

  • Ethernet : DMOD-NETMA10
    (TCP/IP Module included RJ45 Connector) or DMOD-NETMA11 (TCP/IP Module with POE function)

  • Any Wiegand Output Module (CN10)

  • AR-MDL-721V(Voice Module)

  • AR-321L485-5V (TTL to RS-485 Converter)

AR-837-E/ EE / ER:LCD Access Controller

Products

product 02

Terminal Cables

Tools

  • Screws  AR-837-E/ER

  • Screws   837-EE

  • Water proof Strip AR-837-E/EE

  • Water proof Strip 837-ER

Optional

  • Ethernet : DMOD-NETMA10
    TCP/IP Module included RJ45 Connector) or DMOD-NETMA11
    (TCP/IP Module with POE function)

  • Any Wiegand Output Module (CN10)

  • AR-MDL-721V (Voice Module)

  • AR-321L485-5V (TTL to RS-485 Converter)

AR-837-W:LCD Card Energy Saver

Products

Terminal Cables

Tools

Optional

  • Ethernet : DMOD-NETMA10
    TCP/IP Module included RJ45 Connector) or DMOD-NETMA11
    (TCP/IP Module with POE function)

  • Any Wiegand Output Module (CN10)

  • AR-MDL-721V (Voice Module)

  • AR-321L485-5V (TTL to RS-485 Converter)

Installation (AR-837-E/EE/EF/W)

  • A-1.Surface Mounted
  • A-2.Embedded

mounted

B.

mounted b

  • A-1.Surface Mounted: Use a screwdriver to screw the mounting plate to the wall. A-2.Embedded: To dig a hole for 837-E:85mmx113mm / 837-EF:128mmx109mm; and then, use a screwdriver to screw the mounting plate to the wall.
  • Pull cable ends through the access hole in the mounting plate.
  • Attach AR-837-E or AR-837-EF to the mounting plate and install screws (supplied) into the holes at the bottom with the Allen key.
  • Apply power. LED (green) will light up with one beep.
  1. Tubing: The communication wires and power line should NOT be bound in the same conduit or tubing.
  2. Wire selection: Use AWG 22-24 Shielded Twist Pair to avoid star wiring, CAT 5 cable for TCP/IP connection
  3. Power supply: Don’t equip reader and lock with the same power supply. The power for reader may be unstable when the lock is activating, that may cause a
    malfunction in the reader.
    The standard installation: Door relay and lock use the same power supply, and reader should use another independent power supply

Connector Table

Wire Application Wire Color Description
Anti-Tamper Switch 1 Red N.C.
2 Orange COM
3 Yellow N.O.
Cable: CN4
--- --- ---
Wire Application Wire Color Description
Lock Relay 1 Blue White (N.O.)DC24V1Amp
2 Purple White (N.C.)DC24V1Amp
Lock Relay COM 3 White (COM)DC24V1Amp
Door Contact 4 Orange Negative Trigger Input
Exit Switch 5 Purple Negative Trigger Input
Alarm Relay 6 Gray N.O./N.C. Optional (by jumper)
Power 7 Thick Red DC 12V
8 Thick Black DC 0V

connecter table

Cable: CN6

Wire Application Wire Color Description
RS-485 for Lift Controller 1 Thick Green RS-485(B-)
2 Thick Blue RS-485(A+)

LCD / Biometrics Access Controller / LCD Card Energy Saver

Connector Table
Cable: CN5

Wire Application Wire Color Description
Beeper 1 Pink Beeper Output 5V/100mA, Low
LED 2 Yellow Red LED Output 5V/20mA, Max
3 Brown Green LED Output 5V/20mA, Max
Door Output 4 Blue White Transistor Output Max. 12V/100mA (Open Collector

Active Low)
Wiegand| 5| Thin Green| Wiegand DAT: 0 Input
6| Thin Blue| Wiegand DAT: 1 Input
WG Door Contact| 7| Orange| Negative Trigger Input
WG Exit Switch| 8| Purple| Negative Trigger Input

Cable: **CN8**

Wire Application Wire Color Description
Reserved 1 Red
Security trigger signal 2 Purple Security trigger signal Output
Arming 3 Red White Arming Output
Duress 4 Yellow White Duress Output

Cable: **CN13**

Wire Application Wire Color Description
Door Bell 1 Black White Transistor Output Max. 12V/100mA(Open Collector

Active Low)
2| Black| DC 0V

Connector Table (2): Optional

Cable:  CN7

Wire Application| Wire| Color| Description| Wire Application| Wire| Color| Description| Wire Application| Wire| Color| Description|
---|---|---|---|---|---|---|---|---|---|---|---|---
| 1| —| —| Voice Module (*Required speaker 8Ω / 1.5W (Max.

2W)

| 1| Black| DC 0V| HID RF Module| 1| Orange| ANT 1|
| 2| —| —| 2| Yellow| TX| 2| Purple| ANT 2|


TCP/IP Output

| 3| Orange White| Net – TX+| 3| White| TE| 3| Black| DC 0V|
4| Orange| Net – TX-| 4| Orange| RX| 4| Red| DC 5V|
5| Green White| Net – RX+| 5| Blue| Wiegand DAT: 1 Input|
5| Red| DC 5V|
6| Gerrn| Net – RX-| 6| Green| Wiegand DAT: 0 Input|
| 7| —| —| 6| Blue| —| 7| White| —|

Cable:  CN9

Wire Application| Wire| Color| Description|
---|---|---|---|---
Voice Module (*Required speaker 8Ω / 1.5W (Max.

2W)

| 1| Black| DC 0V|
2| Yellow| TX|
3| White| TE|
4| Orange| RX|
5| Red| DC 5V|
6| Blue| —|

Cable: **CN10**

Wire Application| Wire| Color| Description|
---|---|---|---|---
HID RF Module| 1| Orange| ANT 1|
2| Purple| ANT 2|
3| Black| DC 0V|
4| Red| DC 5V|
5| Blue| Wiegand DAT: 1 Input|
6| Green| Wiegand DAT: 0 Input|
7| White| —|

Wiring Diagram

Connect to Electric Bolt


Connect to Magnetic Lock

Connect to Electric Strike

Door Open Too Long Alarm Wiring Method (External Door Sensor)

Tamper-Switch Alarm Wiring Method
(Connect to Central Monitoring System through Modbus via Universal I/O Module)Tamper-Switch Alarm Wiring Method

  • Enable WG Port option [Enable Force Alarm] via Parameter Setting of 701Server Software

Tamper-Switch Alarm Wiring Method
(WG Port Door Sensor Wiring Method)Tamper-Switch Alarm Wiring Method
02

  • Enable WG Port option [Enable Force Alarm] via Parameter Setting of 701Server Software

AR-837-E / EE / EF / ER / W

Strengthen security with AR-721RBStrengthen security with AR-
721RB

  • This wiring method is not eligible for “Share Door Relay” function (set up via parameter setting of 701ServerSQL). If there is external wiring to Wiegand
  • The Wiring of Disable “Share Door Relay” ( Set up via the parameters reader, WG Port must enabled Digital Relay Output to enable “Share Door setting Window of 701ServerSQL Relay” function.

Connect to Readerconnect to reader

  • The Wiring of Disable “Share Door Relay” ( Set up via the parameters setting Window of 701ServerSQL

AR-837-E/EE/EF/ER become WG mode

WG mode 01

  1. When AR-837-E/EE/EF/ER become WG mode, it can be used with any controller.
  2. AR-837-EF support Anti-pass-back by finger or card. ※Using Rule : Finger : Both AR-837-EF Master mode and AR-837-EF WG mode must store all the same FP data and real or visual card number. Card : Can pass WG message to controller.
  3. When enter the Parameter Setting Window on 701Server, the device can be changed to WG Slave Mode by Enabling “WG Output Mode” Option.

WG mode 02

Programming

Keyboard Lock/ Unlock

Lock/ Unlock
Press * and # simultaneously to lock keyboard. Press simultaneously again to unlock

**Entering and Exiting Programming Mode

**

Entering
Input 123456 or PPPPPP [e.g.] The Default Value= 123456. If already changed the Master Code= 876112, input 876112  → Access programming mode P.S. If no instruction is entered within 30 sec. , it will automatically leave the programming mode.

Exiting
Press the**repeatedly → 6 Quit or 7 Quit and Arming (Please refer to alarm / arming setting)

Changing the Master Code
Access programming mode → 5 Tools → 2 Master Code → Input the 6-digit new master code → Succeeded

Initial setup

Language Setting
Access programming mode → 5 Tools → 1 Language → 0 EN → Succeeded → Initial system…

Node ID of Reader Setting
Access programming mode → 3 Parameters[1] → 1 Node ID → Input New Node ID : 1~254 (default value:001) → Main Door Number : 0~255
WG1 Door Number : 0~255Show UID (0=No, 1=WG, 2=ABA, 3=HEX)Enable DHCP(0:No, 1:En, 2=Exit) → Succeeded

LCD / Biometrics Access Controller / LCD Card Energy Saver

Function Description of Front Panel & IndicatorFunction Description of
Front Panel & Indicator

  1. System will automatically exit Programming Mode when inactivating for 30 seconds.
  2. LED status indicates controller’s mode and status. OK (green) – blinking constantly when operating in Programming Mode – or flashing an existed card in card learn mode, it comes 2 beeps warning and LCD panel displays “Same Card: user address / card number” Error (red) – invalid card with 2 beeps warning and LCD panel displays “Card Number Err!” – or in anti-pass-back mode, when violates the access, it comes one beep warning and LCD panel displays “Anti-pass Error!” Arming (green) – arming on status Alarm (red) – any abnormal condition occurs
  3. Keypad will be locked up 30 sec. when incorrect pin code or master code is constantly entered.
  4. Maximum error input of pin code and master code can be changed via the software 701Server (default: 5 times)

Function Description of Front Panel & Indicator 02

Networking : / and     interactively flash between the Month and DAY. [e.g.] 12/07←→12 07 Stand-alone : No flashing [e.g.] 12/07 (←Reference to picture)

  1. Add/ Delete
  2.  Add > Card ID
  3. Add > RF Learn
  4.  Suspend > Address
  5. Suspend > ID #
  6. Delete > Address
  7. Delete > ID #
  8. Recover > Address
  9.  Recover > ID #
  10.  Antipass Group
  11.  User Setting
  12.  Password
  13. Access Mode
  14.  Extend Options
  15.  Single Floor
  16.  Multi Floor
  17.  Enroll Finger
  18. Delete Finger
  19. Parameters[1]
  20. Node ID
  21. On Off Open Zone
  22. Door Relay Tm
  23. Door Close Tm
  24. Alarm Relay Tm
  25. Alarm Delay Tm
  26. Arming Delay Tm
  27. Arming PWD
  28. Parameters[2]
  29. Auto Relock
  30. Egress(R.T.E)
  31. Miscellaneous
  32. Force Open
  33.  Close & Stop
  34. Anti-pass-back
  35. Duress Code
  36. Password Mode
  37. Factory Reset
  38. Tools
  39. Language
  40. Master Code
  41. Master Range
  42. Terminal RS-485
  43. Ext.Comm CN11
  44. Open Time Zone
  45. Informations
  46. Clock Setting
  47. Daily Alarm
  48. UART Port CN9
  * A. Event Logs
  1. Quit
  2. Quit & Arming

Adding and Deleting Tag
User capacity: 16384 (00000~16383)

tag information

  • Adding Tag by Tag ID
    Access programming mode → 1 Add/Delete → 1 Add -> Card ID → Input 5-digit user address → Input Site Code → Input Card Code

  • Adding Tag by RF Learn Function
    Access programming mode → 1 Add/Delete → 2 Add -> RF-Learn → Input 5-digit user address
    Input Tag Units(pcs) → Close Tag into RF Area
    If the batch of tags are Sequential, input Tag Units(pcs) in the quantity of the tags and present the tag with
    the lowest number to the controller for adding all the tag data; otherwise, the tags must be presented to the controller individually

  • Suspend User Address
    Access programming mode → 1 Add/Delete → 3 Suspend -> Addr → Input Start address → Input End address

  • Suspend Tag by Tag ID
    Access programming mode → 1 Add/Delete → 4 Suspend -> ID # → Input Site Code → Input Card Code

  • Recover User Address
    Access programming mode → 1 Add/Delete → 7 Delete -> Addr → Input Start address → Input End address

  • Recover Tag by Tag ID
    Access programming mode → 1 Add/Delete → 8 Delete -> ID # → Input Site Code → Input Card Code

  • Deleting User Address
    Access programming mode → 1 Add/Delete → 5 Delete -> Addr → Input Start address → Input End address

AR-837-E / EE / EF / ER / W

Deleting Tag by Tag ID
Access programming mode → 1 Add/Delete → 6 Delete -> ID # → Input Site Code → Input Card Code
Setting up the access mode
Access programming mode → 2 User Setting → 2 Access Mode → Input User Address → 0: Invalid; 1: Card ; 2: Card or PIN; 3: Card & PIN

PIN Code
Access programming mode → 2 User Setting → 1 Password → Input 5-digit user address → Input 4-digit PIN (0001~9999) → Succeeded Or via 701Client set it on Users screen

Adding / Deleting Fingerprint
Adding
Access programming mode → 2 User Setting → 6 Enroll FP → Key in 5-digit user address →1 or 2 different fingers on the sensor lens → Succeeded P.S. The AR- 837EF(9000DO) needs to collect twice for each fingerprint ; however, AR- 837EF(1500DO) needs to collect three times for each fingerprint. Deleting
Access programming mode → 2 User Setting → 7 Delete FP → Key in 5-digit user address → Succeeded
P.S. If you want to delete all users’ FP, key in 99999 #

Access Mode
Access programming mode → 2 User Setting
Access Mode
→ Key in 5-digit user address (00000~08999)
→ 0: Invalid; 1:Card; 2: Card or PIN; 3: Card and PIN (837EF: → Finger Identify: 0: Must ; 1: Ignore )
→ Succeeded

access mode

Arming Password
Access programming mode → 3 Parameters[1] → 8 Arming PWD → Input 4-digit PIN (0001~9999; Default: 1234) → Succeeded Or via 701Server and set it on AR-829E screen

Arming Delay Time
Access programming mode → 3 Parameters[1] → 7 ArmingDelayTm → Enter armed sta. Delay time(Sec), Range:000~255;Armed pulse out-put time (10ms) ,Range:000~255 → Succeeded

Duress Code
Access programming mode → 4 Parameters[2] → 7 Duress Code → 4 sets (select one)Input 4-digit PIN (0001~9999) → Succeeded Or via 701Server to set it on AR-829E-V5 screen
※Duress Code is only available in networking mode. It will substitute a personal pin code and send the message of Duress to computer as a warning signal.

Terminal Port
Access programming mode → 5 Tools → 4 Terminal Port → 0:Lift ; 1:Host ; 2:LED ; 3:PRN (default value:1) → Baud Selection (default value:9600) → Succeeded

Setting up the alarm / arming Conditions:

  1. Arming enabled
  2.  Alarm system connected

Situations:

  1. Door is open overtime: Door is open longer than door relay time plus door close time.
  2.  Force open (Opened without a valid user card): Access by force or illegal procedure.
  3. Door position is abnormal: Happening when power is off and then on again, besides, reader was on arming before power went off.

LCD / Biometrics Access Controller / LCD Card Energy Saver

Standby Mode

Card only| Card or PIN| Card and PIN
Open the door| No open the door| Input user addressInput 4-digit individual PWD →    → Input 4-digit arming PWD →| Present the tag to reader → Input 4-digit individual PWD →    → Input 4-digit arming PWD
Present the tag to reader → Input 4-digit arming PWD →| → Input 4-digit arming PWD
→ Present the tag to reader
Access Programming mode
Enable: Access programming mode → 7 Quit & Arming| Disable: Access programming mode → 6 Quit
[Use FP] can substitute for [Induct valid card].

Anti-pass-back
While connecting with AR-721-U, AR-737-H/U(WG mode) and AR-661-U for anti- pass-back function, the access mode must be “Card” only.

  • Device enable
    Access programming mode → 4 Parameters[2] → 6 Anti-pass-back → master controller select [1: Yes] → WG select [1: Yes]

  • Card user enable
    Access programming mode → 1 Add/ Delete → 9 Antipass Group → Input 5-digit starting user address → Input 5-digit ending user address → must select [1: Yes]

Lift control
[e.g.] Connect with AR-401RO16B to control which floor the user will be able to access. (BAUD9600)

  • Setting Lift control
    Access programming mode → 5 Tools → 4 Terminal Port → 0:Lift Controller → Baud Selection 0: 9600 Access programming mode → 5 Tools → 5 Terminal Port → 1:Lift Controller
    (need to use 725L485) Set| Floor/ Stop
    ---|---

1

| 1| 2| 3| 4| 5| 6| 7| 8| 9| 10| 11| 12| 13| 14| 15| 16
0| 0| 0| 0| 0| 0| 0| 1| 0| 0| 0| 0| 0| 0| 0| 1

2

| 17| 18| 19| 20| 21| 22| 23| 24| 25| 26| 27| 28| 29| 30| 31| 32
0| 0| 0| 0| 0| 0| 0| 0| 0| 0| 0| 0| 0| 0| 0| 0

3

| 33| 34| 35| 36| 37| 38| 39| 40| 41| 42| 43| 44| 45| 46| 47| 48
0| 0| 0| 0| 0| 0| 0| 0| 0| 0| 0| 0| 0| 0| 0| 0
4| 49| 50| 51| 52| 53| 54| 55| 56| 57| 58| 59| 60| 61| 62| 63| 64
0| 0| 0| 0| 0| 0| 0| 0| 0| 0| 0| 0| 0| 0| 0| 0

  • Single floor
    Access programming mode → 2 User Setting → 4 Single Floor →
    Input 5-digit user address → Input single floor number: 1~64

  • Multi floors
    Access programming mode → 2 User Setting → 5 Multi Floor → Input 5-digit user address → Select range: 1 or 2 or 3 or 4 → Input 16 digits multi floors number [0:disable, 1: enable] [e.g.] Set NO. 114, can use it through the 8 F and 16F:
    Access programming mode → 2 User Setting → 5 Multi Floor → 114 → 1 → 0000000100000001

Alarm Clock (for Factory)

Access programming mode → 5 Tools → 9 Daily Alarm → Set (00~15) → Set Start Tm (24 Hours) ; Set Effect Sec. (Seconds as the bell time, Range:1~255) → Set Weekday (0:disable, 1: enable) → Succeeded

Hardware installation

alarm clock

AR-837-E / EE / EF / ER / W

OpenZone
Access programming mode → 3 Parameters[1] → 2 OnOff OpenZone → Main Controller Auto Open Zone (0:disable, 1:enable) → Open Door Imm. During Open Zone (0:No, 1:Yes) → WG1 Port Auto Open Zone (0:disable, 1:enable) → Open Door Imm. During Open Zone (0:No, 1:Yes) → Succeeded

Open TimeZone
Access programming mode → 5 Tools → 6 Open TimeZone → Set (00~15) → Time (24 Hours) ; Main Port (0:disable, 1: enable) ; WG Port (0:disable, 1: enable) → Weekday (0:disable, 1: enable) → succeeded

Firmware Upgrade

Get the upgrade software from SOYAL or our distributor and run “UdpUpdater” software

Execute the software. The software is within SOYAL CD or please login the SOYAL website to download

Execute the software

Update the firmware
[Please login the SOYAL website to download the new ISP Firmware.]

  1. Input the Target Address and Port
  2. [Load F/W] open the documents that have the new ISP Firmware
  3.  Click the new ISP Firmware and [Open] it
  4. Click [Update F/W] to start the firmware update
  5. Till the screen shown [Firmware Update is Complete]
Restoring Factory Settings

Reset all device parameters and user card data

  • Reset all device parameters and user card data:
    Access programming mode → 4 Parameters2 → 9 Factory Reset →0 : System Param ;

    1. User Setting
    2. System & User
  • Reset IP Setting:
    When the device’s power is on, press the【RESET】button on the main board untill the ERR (Red) LED of screen lights up. (Refere to the picture beside)

※ After operation as above, you will hear a long reminder sound, and wait until the sound disappears, and then reset the power of the controller. The device will be restored to factory settings.
※ After having done the “Factory Reset,” the External Communication Port must be reset. Or
the biometric sensor won’t be functional.
5 Tools → E5 xt. Comm Port (0:FP-200 ; 1:Lift ; 2:Vein2000 ; 3:FP-9000 ; 4:Reserved )

LCD / Biometrics Access Controller / LCD Card Energy Saver

IP Setting
  • Open your Web Browser and input factory default IP address: http://192.168.1.12
    ip setings 01If the IP address of AR-837 (E/EE/ER/EF) has be changed, we must enter the new IP address.

  • Page menu
    Current Status: Monitor the on-line computer
    Network Setting: IP Setting
    User Password: Change the Log-in information

  • Current State
    Online Status is able to monitor and
    show which computer is linking on Ethernet Module
    ip settings 02
    Show which computer is linking on Ethernet Module.
    Current IP address

  • Log-in User Password

    When you choose the “Networking Setting” or “User Password” at first. Log-in window will pop out and please input
    At the Factory Default
    User name: SuperAdm
    Password: 721568

  • Networking Setting
    You will find initial IP Address 192.168.1.127 and check MAC Address is identical to the sticker on Ethernet Module device. Please alter the IP address as you want, and then click “Update” button. After updating the IP, please re-connect the Web Browser by the new IP address.
    ip setings 03

  • User Password
    Change the log-in password to lock the IP setting of Ethernet Module.
    The password is composed of 10 characters at most which can be either A~Z or 0~9.

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