Widex WPC101 mRIC CHARGE n CLEAN Instruction Manual

: June 5, 2024
: WIDEX

Widex WPC101 mRIC CHARGE n CLEAN Instruction Manual

Unboxing

IMPORTANT SAFETY INFORMATION

Read these pages carefully before you start using your charger.

Keep the charger and other small parts away from children, pets, and mentally disabled people.
Never expose the charger to temperatures above 60° C (140° F), to prolonged sunlight, open flames or ignition sources.
Place the charger upright on a flat, stable surface when charging, with adequate space around the charger. Do not cover or place near flammable substances. This also applies when using a power bank.
Never try to open or repair the charger yourself. Contact your hearing care professional if you experience defects.
Use only a Widex charger with your hearing aids. Use of a charger not recommended by WIDEX A/S may compromise the system or result in dangerous situations.
Never leave the charger in direct sunlight and do not immerse it in water.
Never insert other objects than your hearing aids in the charging wells.
Use only a Widex power adapter and cable with your charger.

YOUR CHARGER

Welcome

Thank you for choosing this product. Your new CHARGE n CLEAN charger is intended to detect, charge and maintain your MRR2D hearing aid.

Read these instructions carefully before you start using this device.

NOTE
Your charger may not look exactly like the one illustrated in this booklet. We reserve the right to make any changes we consider necessary.

The charger at a glance

The charger consists of a charging unit for each hearing aid, a maintenance compartment for the receivers and a light indicator with three indicator lights that show the charging status of the hearing aids and the status of the maintenance cycle.
Charger Description

Micro USB port
Left hearing aid charging well
Right hearing aid charging well
Maintenance compartment for the receivers
Left hearing aid charging indicator light
Right hearing aid charging indicator light
Maintenance indicator light.

Operating, storage and transport conditions

Your charger is designed for indoor use. It is sensitive to extreme conditions such as high temperatures, and it should not be operated, stored or transported in direct sunlight.

Operate the charger within the following conditions:

|

Minimum

|

Maximum

---|---|---

Temperature

| 0° C (32° F)| 35° C (95° F)
Humidity| 20% rH|

75% rH

Store and transport the charger within the following conditions:

| Minimum| Maximum
---|---|---
Temperature| -20° C (-4° F)|

60° C (140° F)

Humidity

| 5% rH| 90% rH
Atmospheric pressure| 750 mbar|

1060 mbar

You can find technical data sheets and additional information on your
charger on https://global.widex.com.

OPERATING THE CHARGER

Getting ready for use

Power supply

For optimal operation, connect your charger to the mains and use only the included cable and power supply.

Please make sure that the USB port is USB 2.0 compatible.
Power supply

Connect the cable to the charger:
Cable Connection

Power on

When the charger is connected to the power supply, the indicator lights flash white 5 times and then turn off;
Power on

The charger is now in standby mode and ready to charge your hearing aid.

Charging the hearing aid

Gently place your hearing aids in their respective charging wells and the receivers in the maintenance compartment. The hearing aids turn off automatically. Then close the lid.
Charging the hearing aid

When connected to the power supply, the charger can charge two hearing aids simultaneously. Depending on the state of the hearing aids, each hearing aid can also be charged individually. If one hearing aid is fully charged and placed in the charger, it will not charge, but the other hearing aid, which is not fully charged, will be charged.

Charging your hearing aid fully will take approximately 4 hours. If you charge your hearing aid for half an hour, you will have approximately 4 hours of use.

While charging the hearing aids, the maintenance (Ultraviolet-C treatment and drying) is carried out. The maintenance cycle takes 30 minutes.

Charging indicators

While the charger is detecting the hearing aid, the light indicator turns solid yellow:
Charging indicators

Once the charger has detected the hearing aid, the charging will begin.

The light indicator will flash green to indicate that the hearing aid is low on battery and less than 40% charged:

The light indicator will glow green to indicate that the hearing aid is more than 40% charged:

The light indicator will turn solid green to indicate that the hearing aid is 100% charged:

After charging

Avoid removing the hearing aids from the charging wells by pulling the earwire, as this could damage the connection between the earwire and the hearing aid. Instead, put your fingers around the hearing aid when removing it from the charger.

When you remove the hearing aid from the charger, the hearing aid turns on after a few seconds. Remember to turn it off if you are not going to use it right away.

Immediately after charging, the hearing aid may temporarily feel warm. If you are not comfortable with this, wait a few minutes for the hearing aid to reach room temperature, before putting the hearing aid on.

Maintenance

The light indicator will flash white to indicate that the maintenance cycle is in progress (Ultraviolet-C treatment or drying):

The light indicator turns solid white to indicate the end of the maintenance cycle:

If the lid is opened during the maintenance cycle, the cycle is paused but the charging continues. The maintenance cycle will restart when the lid is closed.

Overview of indicator lights

Charging

Indicator lights

|

Status

---|---
Solid yellow
| The charger is detecting the hearing aid.
Flashing green
| The hearing aid is charging.
Low battery, less than 40%.
Glowing green
| The hearing aid is charging.
Battery more than 40%.
Solid green
| The hearing aid is fully charged.
Battery 100%.
One indicator flashing red
| An error occurred during charging
and the charging has stopped.

Indicator lights

|

Status

---|---
Both indicators flashing red
| An error occurred during charging and the charging has stopped. See Troubleshooting.
Flashing yellow
| The temperature of the hearing aid has become too high during charging and charging is paused. See Troubleshooting.

Maintenance

Indicator lights

|

Status

---|---
Flashing red
| The maintenance cycle is in progress (Ultraviolet-C treatment or drying).
Solid white
| The maintenance cycle is complete.
Solid yellow
| The maintenance cycle is paused but the charging cycle continues.
Flashing red
| An error occurred during the maintenance and the cycle has stopped.
Flashing yellow
| The maintenance cycle is paused due to overheating (fan still running).

Cleaning

The charger does not generally require cleaning. If necessary, carefully wipe off the charger with a soft dry cloth.

If you notice any dust in the charging well, gently blow it clean. If this is not enough, gently clean the charging well with a cotton bud.

To remove earwax from the charger, carefully wipe with a soft cloth with a bit of mild household detergent.

Never use sharp/pointy objects to clean the charger.

TROUBLESHOOTING

These pages contain advice on what to do if your charger does not work as expected.

Light indicators

| Possible cause|

Solution

---|---|---
No lights| The charger is not connected.| Make sure that the USB cable is correctly connected to the charger and a USB 2.0 compatible USB port or plug the USB cable into the wall socket using the included power adaptor.
The hearing aid is not placed correctly in the charger.| Place the hearing aid correctly in the charger.
Right and/or left indicators flashing yellow
| The temperature of your surroundings or of the hearing aid exceeds a critical limit and the charging is paused.| The charging will continue when the temperature of your surroundings or the hearing aid has dropped. If this happens continually, find a cooler place to charge your hearing aid.
Right or left indicator flashing red
| The charger cannot recognise the hearing aid| Remove the incompatible hearing aid.
The hearing aid has a critical error.| Remove the hearing aid, disconnect from the power for 10 seconds and then try again. If the charger is still flashing red, contact your hearing care professional.
Central indicator flashing red
| The maintenance cycle has a critical error.| Remove the hearing aid, disconnect from the power for 10 seconds and then try again. If the charger is still flashing red, contact your hearing care professional.
Right and left indicators flashing red
| The charger has a critical error.| Remove the hearing aid, disconnect from the power for 10 seconds and then try again. If the charger is still flashing red, contact your hearing care professional.

REGULATORY INFORMATION

Intended use

The WIDEX charger WPC101 model is to be used for charging the MRR2D hearing aid.

EU directives

Directive 2014/53/EU
Hereby, WSAUD A/S declares that the WPC101 is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.
The WPC101 contains a radio transmitter operating at: 6.78 MHz, 13.4 dBµA/m @ 3 m.
A copy of the Declaration of Conformity according to 2014/53/EU can be
found at

https://global.widex.com/doc

Information regarding disposal
Do not dispose of hearing aids, hearing aid accessories and chargers with ordinary household waste.

Hearing aids, hearing aid accessories and chargers should be disposed of at sites intended for electrical waste and electronic equipment, or given to your hearing care professional for safe disposal.

For returning or shipping the devices, please contact your hearing care professional.

FCC and ISED statements

Federal Communications Commission Statement

This device complies with part 15/part 18 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and
this device must accept any interference received, including interference that may cause undesired operation.

NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

NOTE:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Changes or modifications to the equipment not expressly approved by WSAUD A/S could void the user’s authority to operate the equipment.

ISED Statement / Déclaration d’ISED

CAN RSS-216/CNR-216

CAN ICES-1/NMB-1

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

This device may not cause interference.
This device must accept any interference, including interference that may cause undesired operation of the device.

ISED RADIATION EXPOSURE STATEMENT:

This equipment complies with ISED RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

SYMBOLS

Symbols commonly used by WSAUD A/S in medical device labelling (labels/IFU/etc.)

Symbol

|

Title/Description

---|---
| Manufacturer
The product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of manufacture may also be stated.

| Catalogue number
The product’s catalogue (item) number.

| Consult instructions for use
The user instructions contain important cautionary information (warnings/precautions) and must be read before using the product.

| Warning
Text marked with a warning symbol must be read before using the product.
| WEEE mark
“Not for general waste”. When a product is to be discarded, it must be sent to a designated collection point for recycling and re- covering to prevent the risk of harm to the environment or human health as a result of the presence of hazardous substances.

| CE mark The product is in conformity with the requirements set out in European CE marking directives.

| RCM mark The product complies with electrical safety, EMC and radio spectrum regulatory requirements for products supplied to the Australian or New Zealand markets.

| FCC logo The product is compliant with relevant USA 47 CFR Rules. FCC – Federal Communications Commission.

| Medical device Indication that the device is a medical device.

Nymoellevej 6, DK-3540 Lynge, Denmark
https://global.widex.com
Manual no.:
9 514 0595 094 03
Issue:
2021-06