Widex WSC 2AXDT-WSC 2AXDTWSC Sound Assist Hearing Aid Pairing User Manual
- June 14, 2024
- WIDEX
Table of Contents
Widex WSC 2AXDT-WSC 2AXDTWSC Sound Assist Hearing Aid Pairing
USER INSTRUCTIONS
Read these instructions carefully before you start using the device.
Intended use
The device is intended to transmit audio signals from a Personal Computer
directly to supported hearing aids.
NOTE:
The device uses a USB A connector. If your computer is without an USB A
configuration, you may use a converter.
HOW TO USE
Connect the device to your computer. (Illu. 1 and 2) Restart your hearing
aids. The hearing aids will then be in pairing mode for 3 minutes. (Illu. 3)
Press and hold the button on the device until the light indicator is flashing
blue, thenrelease. (Illu. 4) The SoundConnect is now in pairing mode. Make
sure that the SoundConnect device and your hearing aids are within 1 m range
of each other. The pairing sequence will start automatically. The light
indicator will glow constant green, when the pairing is successfully
completedand if sound is played from the computer the audio will be streamed
to your hearing aids. (Illu. 5) The SoundConnect can oly be paired to one set
of hearing aids. To pair a new set of hearing aids, you must perform the same
steps and the new pairing will overwrite the existing one.
NOTE
After pairing and you unplug the SoundConnect and reconnect the device, it will keep the pairing.
RANGE
In line of site up to 8 meters Outside in open air up to 5 meters
LIGHT INDICATIONS
- Flashing white : Device has not been paired to hearing aids.
- Flashing blue: Device is in pairing mode.
- Flashing green: Device is searching for paired hearing aids.
- Constant green (low intensity): Device is connected to hearings aids, but no audio is streamed.
- Constant green (high intensity): Device is connected and streaming audio.
- Constant orange : Device is in service mode, see troubleshooting.
- Flashing red: Device is in error mode, see troubleshooting.
MAINTENANCE
Clean your device using a soft, dry cloth. Do not use any liquides or chemicals and do not immerse in liquids. When the device is not in use keep it in a dry location out of reach of children and pets. Never try to open or repair the device yourself. This may only be done by authorised technicians
TROUBLESHOOTING
| Problem | Possible cause | Solution |
|---|---|---|
| The device does not work | 1. Not paired |
2. Out of range
| 1. Pair with hearing aids
2. Move into range
No sound| 1. Not paired
2. Device is out of the hearing aids’ range
3. Audio from PC is muted
4. Another audio output device is selected on the computer
| 1. Repeat the pairing process
2. Move into range
3. Unmute PC audio, and try to turn up the volume
4. Windows: Click the loudspeaker icon in the taskbar, and choose the Widex SoundConnect as output device
The device does not respond, and the light indicator is solid red| Device is
in a service mode intended for the hearing care professional| Press the button
to return to regular use
The device does not respond, and the light indicator is solid orange| Device
error| Contact your hearing care professional
Audio from “Microsoft Teams” is coming out of another audio device, even while
the Sound-
Connect is the main audio output device on the computer
| On Windows operation systems “Microsoft Teams” has its own audio settings that overrules the ones for the operating system| Go into settings in “Microsoft Teams”, choose “Devices” and set the “Speaker” option to the SoundConnect
WARNINGS
- Your device should be stored and transported within the temperature of -20 °C to +55 °C (-4 °F to 131 °F) and humidity ranges of 10-95 % RH.
- Your device is designed to operate at temperatures during use of -10 °C to +40 °C (14 °F to 104 °F), at humidity ranges of 10-95 % and under atmospheric pressures of 750-1060 mBar.
- Risk of injury or electrical shock caused by damaged devices. Do not use obviously damaged devices and return them to point of sale.
- Never dry your devices in the micro-wave or oven.
- Keep the device protected from dust or external particles.
- Do not dispose of this device into fire or a hot oven and do not crush or cut the device, as this can result in an explosion
- Do not use or wear the device in mines or other areas with explosive gases, including while refuelling a vehicle.
- Do not subject the device to extremely low air pressure, as this can result in an explosion or the leakage of flammable liquid or gas.
- You can find more information on https://global.widex.com
SYMBOLS
Symbols commonly used by Widex A/S in medical device labelling (labels/IFU/etc.)
| Symbol | Title/Description |
|---|---|
| Manufacturer : The product is produced by the manufacturer whose name |
and address are stated next to the symbol. If appropriate, the date of manu-
facture may also be stated.
| Catalogue number: The prod- uct’s catalogue (item) number.
| Consult instructions for use The user instructions contain important
cautionary infor- mation (warnings/precautions) and must be read before using
the product.
| Warning: Text marked with a warning symbol must be read before using
the product.
Symbol| Title/Description
---|---
| WEEE mark: “Not for general waste”. When a product is to be discarded, it must be sent to a designated collection point for recycling and recovering to prevent the risk of harm to the environment or human health as a result of the presence of hazardous substances.
| CE mark
The product is in conformity with the requirements set out in European CE marking directives.
| RCM mark
The product complies with electrical safety, EMC and radio spectrum regulatory require- ments for products supplied to the Australian or New Zealand market.
| Medical device
Indication that the device is a medical device.
REGULATORY INFORMATION
FCC AND ISED STATEMENTS
FCC ID: 2AXDT-WSC
IC: 26428-WSC
Federal Communications Commission Statement This device complies with part 15
of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
NOTE:
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed
and used in accordance with the instructions may cause harmful interference
to radio communications. However, there is no guaranteethat interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help
NOTE:
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This transmitter must not be co-located or operating
in conjunction with any other antenna or transmitter. Changes or modifications
to the equipment not expressly approved by WSAUD A/S could void the user’s
authority to operate the equipment
ISED STATEMENT
This device contains licence-exempt transmitter( s)/receiver(s) that comply
with Innovation, Science and Economic Development Canada’s licence-exempt
RSS(s). Operation is subject to the following two conditions:
- This device may not cause interference.
- This device must accept any interference, including interference that
ISED RADIATION EXPOSURE STATEMENT
This equipment complies with ISED RF radiation exposure limits set forth for
an uncontrolled environment. This transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter
- WSAUD A/S
- Nymoellevej 6, DK-3540 Lynge, Denmark
https://global.widex.com