Microsoft C3K1943 surface Laptop GO User Manual

: June 5, 2024
: Microsoft

Table of Contents

Microsoft C3K1943 surface Laptop GO
Features
Getting started
Windows Hello
To troubleshoot or learn more
Battery health
Important safety information
Recycling and regulatory information
Limited hardware warranty & agreement
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Microsoft C3K1943 surface Laptop GO

Microsoft-C3K1943-surface-Laptop-GO-product

Features

Front-facing camera
Fingerprint power button
Surface Connect Port
USB-A
USB-C
Headphone jack

Microsoft-C3K1943-surface-Laptop-GO-fig-1

Getting started

Plug the power cable into your Surface Laptop Go and then into the wall outlet.
Press the power button.
Windows will guide you through the setup process, help you connect to Wi-Fi, and choose your language preference.
Sign in with a Microsoft account. If you already have a Microsoft account, use it to sign in and you’ll be able to sync your settings and content across multiple devices. If you need to set one up, remember that you can use any email address. For more information about the benefits of using a Microsoft account with Surface, visit microsoft.com/account. For help with setup or troubleshooting, visit support.microsoft.com

Windows Hello

If you haven’t already, set up Windows Hello using the Fingerprint power button.

Swipe in from the right and select All settings.
Go to Accounts > Sign-in options.
Under Manage how you sign in to your device, select Windows Hello Fingerprint > Set up, and then follow the instructions.

To troubleshoot or learn more

Visit aka.ms/SurfaceLaptopGoHelp to learn more about your Surface Laptop Go. If you’d like to learn more about Windows, visit aka.ms/WindowsHelp. To learn more about the accessibility features of your Surface Laptop Go, go to the online user guide at aka.ms/Windows- Accessibility

Battery health

All rechargeable batteries wear out with time. To maintain your battery health and performance, follow these tips:

Once a month, let your battery drain below halfway before charging it.
Avoid having your device plugged in 24/7.
Store your device in a cool and dry environment.
If you plan to store your device for a long time, charge the battery to 50% every six months.

Important safety information

Read the detailed safety information for your Surface device at aka.ms /surface-safety or in the Surface app. To open the Surface app, select the Start button, enter Surface in the search box, then select the Surface app.

Opening and/or repairing your device can present electric shock, device damage, fire, personal injury risks, and other hazards. Microsoft recommends that you seek professional assistance for device repairs and that you use caution if undertaking do-it-yourself repairs.
Do not expose your device to rain, snow or other types of moisture. Do not use your device near water or in a damp or excessively humid location (e.g., near a shower, bath tub, sink, or swimming pool, or in a damp basement).
Always select and use an appropriate AC power supply for your device. We recommend you use genuine Microsoft power supply units and AC power cords. A genuine Microsoft power supply unit was provided with your device.
Use only AC power provided by a standard (mains) wall outlet. Do not use non-standard power sources, such as generators or inverters, even if the voltage and frequency appear acceptable.
Do not overload your wall outlet, extension cord, power strip, or another electrical receptacle.
For devices with folding or removable AC adapter prongs, see the Surface app or aka.ms/surface-safety for more information regarding use.
Avoid prolonged skin contact with the DC connector when the PSU is plugged into a power source because it may cause discomfort or injury.
Arrange all cables and cords so that people and pets are not likely to trip over or accidentally pull on them as they move around or walk through the area. Do not allow children to play with cables and cords.
Protect cords from being pinched or sharply bent, particularly where they connect to a wall power (mains) outlet, the power supply unit, and your device.
If a power cord becomes warm, frayed, cracked or damaged in any way, stop using it immediately.
For devices equipped with power cords with removable prongs and a universal power supply, make sure the prong assembly is properly configured for the power outlet and fully seated into the power supply before plugging the AC power supply into a power (mains) outlet.
Improper use of your device’s battery may result in fire or explosion. Do not heat, open, puncture, mutilate, or dispose of your device or its battery in fire. Do not leave or charge your device in direct sunlight for an extended period of time. Doing so may cause damage or melt the battery.

Please see the Surface app or aka.ms/surface-safety for more safety topics, including:

Hearing conservation
Awareness of surroundings
Heat-related concerns
Choking hazard/small parts
Interference with medical devices
Broken glass
Photosensitive seizures
Musculoskeletal disorders

Recycling and regulatory information

You can find important recycling and regulatory information about your Surface online at aka.ms/surface-regulatory or in the Surface app using the following steps: Open the Surface app, select the Safety, regulatory, and warranty info tab, and select the Regulatory information tab.

Limited hardware warranty & agreement

With the Manufacturer’s Limited Hardware Warranty & Agreement, you get:

One year of warranty for hardware defects and malfunctions
90 days of technical support for preinstalled software from the experts at the Microsoft Answer Desk for Surface To see the full terms of the Limited Warranty & Agreement, go to aka.ms/surface-warranty. Or you can find it in the Surface app.

Select the Start button and enter Surface in the search box, then select the Surface app in the list of results. If you live in the United States, please read the binding arbitration clause and class action waiver in Section 11 at aka.ms/us-hw-warr-arbitration-clause. It affects how disputes between you and Microsoft are resolved. It binds you and Microsoft. Disputes are resolved individually before a neutral arbitrator whose decision will be final—not before a judge or jury, and not in a class or representative proceeding. This Class B digital apparatus complies with Part 15 of the U.S. Federal Communications Commission (FCC) rules, Innovation, Science and Economic Development (ISED) Canada license-exempt RSS standards. Operation is subject to the following two conditions:

this device may not cause interference, and
this device must accept any interference received, including interference that may cause undesired operation. support.microsoft.com