Danby DIM2500RDB Ice Maker Instruction Manual
- June 5, 2024
- Danby
Table of Contents
Owner’s Use and Care Guide
ICE MAKER
Model: DIM2500SSDB, DIM2500RDB
Instruction Manual
TO OBTAIN WARRANTY SERVICE YOU MUST PROVIDE A VALID PROOF OF PURCHASE. PLEASE
STAPLE YOUR RECEIPT TO THIS PAGE FOR FUTURE
REFERENCE.
IMPORTANT
This machine is intended to produce ice only. It is not intended for the long-
term storage of ice. Move any excess ice into a freezer for long-term storage
(>6 hours) if you desire to keep it. Ice that is left to sit in the bucket
will melt over time.
CAUTION
Read and follow all safety rules and operating instructions before first use of
this product.
WELCOME
Welcome to the Danby family. We’re proud of our quality products, and we
believe in dependable service like you will find in this owner’s use and care
guide, and like you will receive from our friendly customer service
department. Best of all, you will experience these values each and every time
you use your Danby appliance. That’s important because your new appliance will
be a part of your family for a long time.
Note the information below; you will need this information to obtain service
under warranty.
Model No:
Serial No:
Date Purchased:__
NEED HELP?
Before you call for service, there are a few things you can do to help us
serve you better:
Read this Owner’s Use and Care Guide:
It contains instructions to help you use and maintain your appliance properly.
If you received a damaged appliance:
Immediately contact the builder (or retailer) that sold you the appliance.
Save time and money:
Check the Troubleshooting section at the end of the guide before calling. This
section helps you solve common problems that may occur.
If you do need service, you can relax knowing help is only a phone call away.
Tel: 1-800-26(1-800-263-2629)
IMPORTANT SAFETY INFORMATION
READ AND FOLLOW ALL SAFETY INSTRUCTIONS
This appliance must be grounded. In the event of an electrical short circuit,
grounding reduces the risk of electrical shock by providing an escape wire for
the electrical current.
SAFETY PRECAUTIONS
- The power source must be suitable for the standards of the ice maker. If the voltage fluctuates by more than +/- 10% of the rated 120 volts, the ice maker may not work correctly.
- Hazardous materials such as explosive and fl ammable materials, corrosive acid, and alkali materials cannot be used with or placed near the ice maker.
- If the power cord/plug is damaged stop using the ice maker. The cord and plug must be replaced by a professional.
- Unplug the plug directly from the socket; Never pull on the cable to unplug.
- Do not use the ice maker where coal is burning or a flammable gas could be leaking.
- Before cleaning or performing any kind of maintenance, remember to unplug the unit from the power source.
- The ice maker is specially designed for making ice cubes only; do not use it to refrigerate food or beverages.
- Unplug the cable from the power source before moving the ice maker to avoid any damage to the refrigerating system.
- To avoid personal injury do not take apart the ice maker under any circumstances. Service must be performed by a professional.
- Only use the appliance for its intended purpose. This unit is not intended for use by children. Do not allow children to operate the unit unsupervised.
INSTALLATION INSTRUCTIONS
LOCATION
- Place the ice maker securely upon a sturdy and level surface.
- Position the unit away from any sources of heat and avoid direct sunlight, so as not to impact the ice-making performance.
- Ensure that there is a minimum unobstructed space of 20cm (7.87 PO) from the ice maker’s air outlet and inlet.
- The ambient temperature for ice makers can not be less than 5°C (41°F).
- This ice maker cannot be used outdoors.
FEATURES
- Ice-making status is watched through the transparent window.
- Push-button operation. LED indicator light indicates the mode.
- Automatic beeping functions indicate water shortage, ice bucket fullness, or cleaning cycle ensuring the ice maker is always working properly.
1 Transparent window
2 Cover
3 Operation panel
4 Air outlet
5 Air inlet
6 Power cord
7 Water outlet drain
8 Ice bucket
9 Evaporator
10 Ice making box|
---|---
OPERATING INSTRUCTIONS
PREPARATION
- Remove and properly discard all packaging.
- Make sure you have all the accessories and instructions.
- Place the ice maker in a suitable position (according to previous instructions)
- Clean the machine before use (according to directions on pages 4 & 5)
- Turn on the self-clean mode before you use your ice maker for the first time. (see Self-Clean Mode operation on page 5)
USING THE ICE MAKER
- Do not switch on the power source to the ice maker within 30 minutes after moving the ice maker to allow the oil in the compressor to settle back into the compressor if the unit was tipped.
- Pour water into the water tank to the “Max Fill Line” (see Fig.A on page 5). You must use potable water (safe to drink water) to make ice.
- Press the key to start making ice.
CONTROL PANEL
Buttons and Icons | Functions |
---|---|
Button | Start operation, Standby, |
Clear faults, Turn off the unit.
ON indicator| Power indicator
Bucket Full indicator| Indicates ice cube fullness.
ADD Water indicator| Indicate water shortage,
need to fi ll water.
CARE AND MAINTENANCE
CLEANING INSIDE
NOTE: Be certain the power is off before cleaning any part of this
appliance.
-
Make sure to unplug the appliance before cleaning.
-
Make sure to unplug the appliance before long-term storage.
-
Cleaning the water tank:
1). Unscrew the nut and remove the rubber plug from the water outlet, drain out all of the water.
2). Use clean warm water and a cloth to clean inside the ice bucket. Flush the unit with clean water until the water flowing out is clear. Drain all water and reinstall the rubber plug and retighten the nut. -
Do not use solvents, boiling water, cleaning agents, strong acids, or strong Alkali substances for cleaning.
-
If the ice maker will not be used for a long time, you should unplug it, drain out all water dry the appliance with a clean cloth and store the ice maker in a clean place.
-
When you’re finished making ice, drain the excess water out of the unit. Do not allow the same water to sit in the unit overnight or for extended periods of time.
HELPFUL HINTS
- Allow the ice maker cover to remain open for a few minutes after the ice-making process is complete.
- Walls, Floor of the bucket, Inside Window, and Plastic Parts – Some water deposits and dust can be removed with a paper towel, others may require a damp cloth.
- Ice Bucket – The ice bucket can be broken if dropped. Remember, do not operate the ice maker without the ice bucket in place. Do not use abrasive cleaners or sharp utensils on any part of your ice maker.
CLEANING THE OUTSIDE
OUTER CASE – Clean the outside of the appliance with a soapy cloth. Rinse and
then dry. Wipe the window clean with a damp clean cloth.
CONTROL PANEL AND DOOR – Wipe with a damp cloth. Dry thoroughly. Do not use
cleaning sprays, large amounts of soap and water, and abrasive or sharp
objects on the panel. They can damage it. Some paper towels can also scratch
the control panel.
COVER SURFACE – It’s important to keep the area clean where the door seals
against the cabinet. Use only mild, non-abrasive detergents applied with a
clean sponge or soft cloth. Rinse well.
SELF-CLEAN MODE OPERATION
The self-clean model should be completed before you use your ice maker for the first time and/or if there has been a long period without use. The three LED lights for POWER, ICE FULL, and ADD WATER will be on at the same time when the ice maker is in self-clean mode.
Stage 1
- Add equal parts of water and vinegar (1:1) to the ice maker’s reservoir.
- In standby mode, hold the ON/OFF button for at least 5 seconds to activate the self-clean mode. Please note that self-clean mode will start automatically after a “Beep” sound.
- During self-clean mode, the upper water bucket is filled and evacuated. The pump will remain in continuous operation as it feeds water to the bucket and evaporator coils. This cycle will run continuously five times.
- Upon completion, the unit automatically changes back to stand-by mode.
Stage 2
- Drain the cleaning solution from the internal reservoir by removing the rear drain cap and plug.
- Add fresh water to the Max fill line. See Fig.A3. In standby mode, hold the ON/OFF button for at least 5 seconds to activate the self-clean mode again which will now act as a rinse.
4. Upon completion of this final stage of the self-clean process, the unit automatically changes back to stand-by mode.
Proceed to drain the water from the internal reservoir by removing the rear drain cap and plug. Leave the lid on the ice maker open to allow it to air dry. The vinegar smell will dissipate quickly.
Please note that if there is a water shortage during the self-cleaning mode, the unit will automatically go into standby mode; If the water bucket fails to turn over, ICE FULL, and ADD WATER LED lights will be fl ashing at the same time. You need to press and hold the ON/OFF button for more than 5 seconds to deactivate the self-cleaning mode in order to change operation settings. Do not allow the evaporator to soak in the cleaning solution for an extended period.
TROUBLESHOOTING
Occasionally, a problem may arise that is minor in nature, and a service call may not be necessary. Use this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number 1-800-263-2629 for assistance.
PROBLEM | POSSIBLE CAUSE | SOLUTION |
---|---|---|
The POWER indicator does not illuminate. | The power source is not on. | 1. |
Check if the power supply is appropriate.
2. Check if the power cord is connected properly to the unit and power
supply.
3. Internal components may be damaged. Maintenance by a professional is
required.
ICE FULL indicator is on.| 1. Ice is full.
2. Temperature is lower than 5°C.| 1. Remove the ice.
2. Move the ice maker to a warmer place where the ambient temperature is
higher than 5°C.
ADD WATER indicator is on.| Water shortage.| 1. Add drinkable water into the
ice maker, and press j I button.
2. Water supply system may be damaged. Maintenance by a professional is
required.
ICE FULL indicator and ADD WATER indicator are both on.| Ice making box is in
an incorrect position.| 1. Check whether any foreign object is stuck in the
ice-making box.
2. Internal components may be damaged. Maintenance by a professional is
required.
Not making ice or not per- forming well.| 1. Heat output is blocked.
2. Water temperature is too high.
3. Ambient temperature is too high.
4. Refrigerant leaks.| 1. Clean any dust off the air inlet and outlet.
2. Fill with room temperature water.
3. Move the ice maker to a warmer place where the ambient temperature is
higher than 5°C.
4. Refrigerating system may be damaged. Maintenance by a professional is
required.
Abnormal noise| The fan or pump is obstructed.| 1. Set up the appliance in
the proper location (see page 3)
LIMITED APPLIANCE WARRANTY
This quality product is warranted to be free from the manufacturer’s defects
in material and workmanship, provided that the unit is used under the normal
operating conditions intended by the manufacturer.
This warranty is available only to the person to whom the unit was originally
sold by Danby Products Limited (Canada) or Danby Products Inc. (U.S.A.)
(hereafter “Danby”) or by an authorized distributor of Danby, and is non-
transferable.
TERMS OF WARRANTY
Plastic parts are warranted for thirty (30) days only from the purchase date,
with no extensions provided.
First Year
During the first twelve (12) months, any functional parts of this product
found to be defective will be repaired or replaced, at the warrantor’s option,
at no charge to the ORIGINAL purchaser.
To obtain Service
It will be the consumer’s responsibility to transport the appliance (at their
own expense) to the original retailer (point of purchase) or a service depot
for repair. Contact your dealer from whom your unit was purchased, or contact
your nearest authorized Danby service depot, where service must be performed
by a qualified service technician.
If service is performed on the unit by anyone other than an authorized service
depot, or the unit is used for commercial application, all obligations of
Danby under this warranty shall be void.
Nothing within this warranty shall imply that Danby will be responsible or
liable for any spoilage or damage to food or other contents of this appliance,
whether due
to any defect of the appliance, or its use, whether proper or improper.
EXCLUSIONS
Save as herein provided, Danby, there are no other warranties, conditions,
representations, or guarantees, express or implied, made or intended by Danby
or its authorized distributors, and all other warranties, conditions,
representations, or guarantees, including any warranties, conditions,
representations or guarantees under any Sale of Goods Act or like legislation
or statue is hereby expressly excluded. Save as herein provided, Danby shall
not be responsible for any damages to persons or property, including the unit
itself, howsoever caused or any consequential damages arising from the
malfunction of the unit and by the purchase of the unit, the purchaser does
hereby agree to indemnify and hold harmless Danby from any claim for damages
to persons or property caused by the unit.
GENERAL PROVISIONS
No warranty or insurance herein contained or set out shall apply when damage
or repair is caused by any of the following:
- Power failure.
- Damage in transit or when moving the appliance.
- An improper power supply such as low voltage, defective house wiring, or inadequate fuses.
- Accident, alteration, abuse, or misuse of the appliance such as inadequate air circulation in the room or abnormal operating conditions (extremely high or low room temperature).
- Use for commercial or industrial purposes (ie. If the appliance is not installed in a domestic residence).
- Fire, water damage, theft, war, riot, hostility, acts of God such as hurricanes, floods, etc.
- Service calls result in customer education.
- Improper Installation (ie. Building-in of a free-standing appliance or using an appliance outdoors that is not approved for outdoor application).
Proof of purchase date will be required for warranty claims; so, please retain the bill of sale. In the event warranty service is required, present this document to our AUTHORIZED SERVICE DEPOT.
Warranty Service
Carry-In
Danby Products Limited
PO Box 1778, Guelph, Ontario, Canada N1H 6Z9
Telephone: 519-837-0920 FAX:
519-837-0449
1-800-263-2629
04/09
Danby Products Limited, Ontario, Canada N1H 6Z9
Danby Products Inc., Findlay, Ohio, USA 45840
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