Haws 1200SFH Electric Water Cooler and Bottle Filling Stations User Manual

: June 5, 2024
: haws

Table of Contents

Haws 1200SFH Electric Water Cooler and Bottle Filling Stations
REQUIRED TOOLS (OR EQUIVALENT)
INSTALLATION PROCEDURE
INSTALLATION OF ELECTRIC WATER COOLER
Bottle Filler Programming Table
MAINTENANCE
GENERAL OPERATION
NOTIFICATIONS
TROUBLESHOOTING
WARRANTY AND LICENSE
Product Details:
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Haws 1200SFH Electric Water Cooler and Bottle Filling Stations

Haws-1200SFH-Electric-Water-Cooler-and-Bottle-Filling-Stations-
product

REQUIRED TOOLS (OR EQUIVALENT)

Adjustable Wrench
1/4” Bit-holding screwdriver (7-3/4” max length)
1/4” Bit-holding screwdriver (4” max length, required for installs at Child ADA height only)
#2 Phillips bit and a Flat-blade bit
T15, T20, T25 Torx bits (supplied when required)
5/16” Nut driver bit (not necessary but will make some steps easier)
Trimming tool for ABS pipe (necessary for some retrofits)
Small bubble level
Tape measure and tools for properly marking and measuring wall
Clean cloth or paper towels
Tubing cutter for polyethylene tubing
Small diagonal cutting pliers (required for high/low units only)
Permanent Marker

REQUIRED PARTS (NOT SUPPLIED):

P-trap (1-1/4” recommended) with an appropriate seal for 1-1/4” OD tailpiece
Suitable trap adapter (if not already installed – see installation drawing for details)
Suitable angle stop valve with 3/8” compression outlet (if not already installed – see installation drawing for details)
1/4” fasteners are suitable for fastening water cooler to structural material in wall. □ Plastic cup (for bleeding air out of system following installation)

LOCATION OF UNIT : The Model 12XX Series are suitable for indoor use only. These units are unsuitable for corrosive environments (such as enclosed chlorinated pool areas) or very dusty areas. The ambient air temperature must be maintained between 40°F and 104°F at all times. Installation into a location not meeting these limitations will void the warranty.
SUPPLY LINE : The min recommended size is 1/2“IPS with 30-90 psig (2-6 ATM) flowing pressure. Where sediment or mineral content is a problem, an upstream water pre-filter is recommended.
PLUMBING CONNECTIONS : Inlet is 3/8” OD polyethylene tubing. A suitable plastic ferrule and metal insert are provided to allow direct connection to a 3/8” compression water stop valve. The tailpiece is 1-1/4” OD ABS.
ELECTRICAL CONNECTION: 120VAC/60HZ GFCI-Protected electrical receptacle, min 15A service. Use standard size 4.5” X 2.75” wall plate. A dedicated circuit is recommended.

INSTALLATION PROCEDURE

GENERAL NOTES:

Certain installation sections below may not apply to your specific model. Skip to the next heading in such cases.
For all plastic push-in type fitting connections, only connect NSF-61 soft-copper or plastic tubing. These instructions must be followed to ensure a watertight connection:
1. If tubing needs to be shortened, cut tubing square and clean.
2. Mark from end of tube the depth of insertion (See table below).
3. Push tube into the fitting until it bottoms out.
4. To remove, depress collet and pull tubing out.

INSTALLATION OF ELECTRIC WATER COOLER

Verify that the electrical receptacle, water supply/valve, and drain locations are all in accordance with the installation drawing.
NOTE: The installation drawing addresses new installations as well as retrofits. Consult the retrofit pages of the
installation drawing if uncertain whether a retrofit will be possible in your case.
Remove the hanger bracket from the back of the cooler by removing (1) screw.
Mount the hanger bracket on the wall using (4) 1/4” structural screws.
NOTE: The screws must engage into structural material such as concrete, metal backing, wood blocking, etc. DO NOT use drywall anchors.
NOTE: The hanger bracket has a notch indicating the centerline of the water cooler, as well as a second notch off-center indicating the ideal drain line location at the wall. If the centerline of the drain does not align with the second notch, consider moving the bracket location to accommodate.
NOTE: It may be convenient to mount the bottle filler and high cooler brackets at this time. Refer to the applicable steps in those sections.
With the cooler laying on its back, remove the (4) screws holding the skirt to the bottom of the frame. Then remove the skirt by sliding the skirt away from the cooler.
If installing a high-low unit, connect the 16” water supply extension tube (with insulation) to the tee connection in the refrigerated unit. The water tube should pass through the hole in the upper left side of the frame.
Hang the cooler onto the hanger bracket.
NOTE: The hanger bracket must go through the holes in the cooler frame that are shaped like a sideways letter “P”.
NOTE: The bracket allows for some lateral adjustment of the cooler location. Slide the cooler laterally as needed at this time.
Secure both the lower right and lower left ends of the cooler to the wall using at least (2) 1/4” or 3/8” structural screws. These screws should go through the holes which are approximately 5” from the bottom of the cooler. Washers may be required.
NOTE: The screws must engage into structural material such as concrete, metal backing, wood blocking, etc. DO NOT use drywall anchors.
Connect the water inlet line (attached to either the strainer or filter, as applicable), to the water stop by following the steps below.
Cut the inlet line square and clean to the appropriate length, if needed.
Install the compression nut (included with your supply valve), followed by the plastic ferrule (supplied), and the brass tube support (supplied) onto the inlet line. Note the correct orientation of the plastic ferrule, as shown in Figure 2. Do not use the brass ferrule included with your supply valve.
Insert the inlet line into the supply valve until it bottoms out. Thread the nut down onto the supply valve until finger tight. Put a line on the nut using a marker. Tighten exactly one additional full (360 degrees) turn with a wrench, using the line to count turns.
Install the P-trap. If necessary, trim the water cooler’s drain tailpiece in place so it interfaces properly with the P-trap inlet. Pliers may be required to tighten the nuts to a leak-tight condition.
If the unit has a filter, install the filter now. Take care not to damage the circuit board which is near the filter head.
Note that the thermostat is factory set at 50°F (±5°F) under normal conditions. The minimum thermostat set-point varies with altitude. Adjust 1/16th turn counterclockwise (warmer) from cold position for every 1500 ft above sea level to prevent freezing of water.
If installing a bottle filler unit or high/low unit, proceed to those steps. If not, proceed to the START-UP section.

INSTALLATION OF BOTTLE FILLER

Remove the bottle filler wall bracket from the bottle filler by removing the (1) screw. Mount the bracket on the wall using
1/4” structural screws and the (4) supplied washers. See installation drawing for dimensional details. a. NOTE: The screws must engage into structural material such as concrete, metal backing, wood blocking, etc. DO NOT use drywall anchors.
NOTE: The hanger bracket has a notch indicating the centerline of the bottle filler, which should align with the centerline of the water cooler.
Check that the bottle filler wiring harness extends through the upper rear of the water cooler. If it does not, pull it out through the upper rear of the water cooler.
Begin to feed the bottle filler water tubing through the slot in the back of the water cooler. With the lower brackets partially engaged into the slots, connect the wiring harness to the circuit board on the back of the bottle filler.
Fully install the bottle filler by sliding it down fully onto its wall bracket. Route the water tubing out the left side of the water cooler. The bottle filler should rest completely against the top of the water cooler, with no gap. It should also be flush with the wall surface.
1. Slide the supplied foam insulation tubing over the end of the bottle filler water tubing, which is now running down through the water cooler.
Connect the bottle filler water tubing to the 1/4” push-in elbow connector located inside of the water cooler. Tuck this tubing into the water cooler so that it does not protrude or kink.
Install the (2) supplied #10-24 T25 drive machine screws through the sides of the water cooler frame and into the lower brackets. Tightening these screws will lock the bottle filler into position, so be sure that the bottle filler is fitting tightly against the top of the water cooler.
If present, remove the protective plastic film from the sensor area of the bottle filler.
If installing a high/low unit, proceed to those steps. If not, proceed to the START-UP section.

INSTALLATION OF HIGH-SIDE (LEFT) WATER COOLER

Remove the hanger bracket from the back of the cooler by removing (1) screw.
. With the cooler laying on its back, remove the (4) screws holding the skirt to the bottom of the frame. Then remove the skirt by sliding the skirt away from the cooler.
Mount the hanger bracket on the wall using (4) 1/4” structural screws, in accordance with the installation drawing.
NOTE: The screws must engage into structural material such as concrete, metal backing, wood blocking, etc.
DO NOT use drywall anchors.
NOTE: The hanger bracket has a notch indicating the centerline of the water cooler.
Using cutting pliers, cut the cable-tie holding the unconnected wires in the upper left side of the refrigerated cooler. These wires will supply power, signal, and ground to the high side water cooler. Take care not to damage the wires when cutting the tie.
Remove the protective plastic wrap from the feedthrough cover.
Feed the water tubing and wiring through the feedthrough cover. Install the feedthrough cover by sliding its upper right tab behind the edge of the black cap of the right side water cooler (see installation drawing). Use a bubble level to ensure the left edge of the feedthrough cover is vertical. Secure with a 1/4” or #10 screw.
NOTE: Installing the screw into structural material is recommended. Toggle bolts or drywall anchors can be used but they may make the unit more susceptible to damage from vandals.
Hang the cooler onto the hanger bracket.
NOTE: The bracket must go through the holes in the cooler frame that are shaped like a sideways letter “P”.
NOTE: The bracket allows for some lateral adjustment of the cooler location. Slide the cooler laterally until it touches the side of the feedthrough cover.
Secure both the lower right and lower left ends of the cooler to the wall using at least (2) 1/4” or 3/8” structural screws.
These screws should go through the holes which are approximately 5” from the bottom of the cooler. Washers may be required.
NOTE: The screws must engage into structural material such as concrete, metal backing, wood blocking, etc. DO NOT use drywall anchors.
Route the drain hose from the left unit to the right unit. Attach to the open branch of the drain tailpiece using the supplied hose clamp, ensuring that the drain hose slopes downward over its entire length.
Attach the 3/8” water supply line to the 3/8” connector in the left side unit.
Connect the wire connector in the left unit.
Remove the green ground screw from its hole in the left unit and use it to secure the green ground wire to that same location.
Snap wires into the plastic wire clip (near the ground screw) to keep them away from the sheet metal edges.
D. START-UP
Open the water supply valve and check the system for leaks.
. Plug the power cord into the wall receptacle (which should presently be powered off at the breaker panel). Check that all wiring is fully contained within the unit and that no wires are impeding fan blade movement.
Peel back the protective plastic from the back flanges and top 1” of the skirt(s).
Taking care not to scratch the black plastic parts behind the bowl, reinstall the skirt(s). Finish removing the protective plastic from the skirt(s).
Reconnect power at the breaker panel, then place a cup over the bubbler (to minimize splattering) and push the front button to activate the bubbler flow. Keep the button depressed until all air is purged out of the water line. a. NOTE: If the unit has a filter, run the bubbler for 10 minutes in order to properly flush the filter.
If a bottle filler has been installed, place a cup under the nozzle of the bottle filler and run the water until the air has been purged out of the water line.
If a high/low unit has been installed, place a cup over the bubbler of the second unit and push the front button to activate the bubbler flow. Keep the button depressed until the air has been purged out of the water line.
The stainless steel panels can be cleaned with the provided cleaning wipe. Buff off excess with a clean cloth or paper towel. Do not allow the cleaning fluid to touch the plastic parts or the bottle filler.
After allowing a few minutes for the water to cool down, enjoy a cold drink of water.
E. OPTIONAL PROGRAMMING INSTRUCTIONS (BOTTLE FILLER UNITS ON LY) To enter programming mode, remove the clear cover underneath the bowl, and hold the button until the up/down arrow keys and “select” appear on the bottle filler display. Programming mode enters at the top-level menu. In general, the up/down arrows and select keys work as follows; Up/Down Arrows – Cycle through the top-level menu items or values in the programmable fields Select – enters programming of the associated top-level menu item, or sets value and advances to next programmable field, or programs value (indicated by value flashing) prior to returns to the main menu Programming the Haws 12 Electric Water Cooler through the bottle willer user interface is intuitive. However, the following Electric Water Cooler and Bottle Filler Programming Table can be used as a guide while programming the unit, which are retained during power outages. Replace the clear plastic cover after programming the unit.

Bottle Filler Programming Table

Electric Water Cooler and Bottle Filler Programming Table

Top-Level Menu| Arrows (cycle through…)| Select| Default
Backlight| 100%, 75%, 50%, 25%,

Cancel

| Percentage Value – programs brightness

Cancel – returns to main menu

__

Errors – error codes (see Error Code Table for details), Clear, and Cancel

| None or Cancel – returns to main menu

__

Error Code – shows human readable (see next Arrow) Clear – clears error codes

Cancel – returns to main menu

A, P, or Cancel

| 1 to 12 – programs hour of day

00 to 59 – programs minute of hour

A or P – programs 12-hour clock AM or PM Cancel – returns to main menu

| 12:00A
Energy*| M-F, Sa-Su, and Cancel| M-F or Sa-Su – enters programmable energy saving for that

portion of the week and advanced to hour to turn ON energy saving mode

Cancel – returns to main menu

| Mon-Fri =

disable

__

Sa-Su

= disable

| On 1 to 12, disable, or

Cancel

| On 1 to 12 – sets hour to turn “ON” energy saving and advance

to A or P field (see Note 1)

disable – turns “OFF” energy saving for that portion of the week (i.e. Mon-Fri or Sa-Su) and returns to main menu

Cancel – returns to main menu without changing program

|
| A, P, or Cancel| Sets 12-hour clock AM or PM and advanced to programming OFF time (see Note 1)

Cancel – returns to main menu with changing program

|
| Off 1 to 12, or Cancel| Off 1 to 12 – sets hour to turn “Off” energy saving and advance to A or P field (see Note 1)

Cancel – returns to main menu without changing program

|
| A, P, or Cancel| Sets 12-hour clock AM or PM and advanced to OFF setting (see Note 1)

Cancel – returns to main menu without changing program

Yes – resets to factory defaults, but saves bottle count

| See

defaults above

EW| No arrow or select function. Displays firmware revision number for Electric Water Cooler circuit board.| N/A
BF| No arrow or select function. Displays firmware revision number for Bottle Filler circuit board.| N/A
Abort| | Exits programming mode| N/A
Notes: * Programmable energy savings mode turns off the chiller and fan. A setting of “ON” means the mode is enabled and the unit will not chill water during that time period. Programmable energy savings mode overrides Smart Energy Save, but still allows the system to enter Smart Energy Save when outside the programmed energy saving times (see section G.1 Smart Energy Saving)

1. Example: To turn on programmable energy saving from 6p.m. to 5a.m., Monday through Friday, use the up/down arrows and follow the flashing field prompt to select “on 6” the “P”, then “oFF 5” and “A”.

MAINTENANCE

CLEANING

Metal parts can be cleaned with either of the following:
A clean towel, dampened by warm water with or without a small amount of mild hand dishwashing detergent.
Stainless steel cleaning wipes. Buff off excess with a clean cloth or paper towel. Do not allow the cleaning fluid to touch the plastic parts or the bottle filler.
Plastic parts (including bottle filler):
A clean towel, dampened by warm water with or without a small amount of mild hand dishwashing detergent.
Condenser: If dust builds up on the condenser, it can negatively impact the water cooler performance. Clean the condenser using a shop vacuum or an air blower gun. Take care not to damage the fins during the cleaning process.
F.2. Y-STRAINER CLEANOUT (MODELS WITHOUT A FILTER)
Remove the (4) screws holding the skirt to the bottom of the frame. Then remove the skirt by sliding the skirt away from the cooler.
NOTE: For dual units, the y-strainer is in the right-side unit.
Turn the supply valve to the off position.
Remove the cap from the strainer using two adjustable or open-ended wrenches.
NOTE: Some water will likely drip out of the y-strainer as you open it.
Clean the strainer screen using clean water.
Re-assemble the cap to the strainer.
Turn the supply valve to the on position and check for leaks.
Taking care not to scratch the black plastic parts behind the bowl, reinstall the skirt.
F.3. FILTER REPLACEMENT (MODELS WITH A FILTER)
Caution: Take care not to damage the circuit board located near the filter head during the following steps.
Remove the (4) screws holding the skirt to the bottom of the frame. Then remove the skirt by sliding the skirt away from the cooler.
NOTE: For dual units, the filter is in the right-side unit.
Place a towel or bucket below the cooler to collect the small amount of water that may drip from the filter head or filter during the next steps.
Optional: Turn the water supply valve to the off position, and bleed pressure from the unit by operating the bottle filler or bubbler. This will improve the ease of replacing the filter.
Remove the old filter by turning about ¼ turn clockwise (as viewed from above) and pulling down.
NOTE: There is no need to shut off the supply valve, as the filter head has a built-in valve. If you are planning to leave the unit without a filter cartridge for a protracted period of time, shut off the supply valve.
. Install the new filter by pushing up and turning counterclockwise (as viewed from above).
Note the label orientation in Figure 5.
Taking care not to scratch the black plastic parts behind the bowl, reinstall the skirt.
Using a cup to block the water flow, bleed air out of the bubbler(s) and bottle filler nozzle (if applicable) by activating the water flow until the air is purged out.
Run one of the bubblers for 10 minutes to properly flush the filter.
F.4. FUSE REPLACEMENT (MODELS WITH FILTER AND/OR BOTTLE FILLER)
Turn off power to unit
Remove the (4) screws holding the lower bowl support cover.
NOTE: For dual units, the fuse is in the right-side unit.
Remove blown fuse and replace with a 5mm x 20mm, 10A, Fast Blow, 250VAC rated fuse.
NOTE: Haws PN: 0210000754
Replace lower bowl support cover with (4) screws and turn on power to the unit.

GENERAL OPERATION

G.1. USING THE BUBBLER

Press the push-button or place your hand in front of sensor (on sensor-equipped models) on the front of the water cooler to activate the bubbler flow.
G.2. USING THE BOTTLE FILLER
Insert a bottle below the nozzle to activate the water flow.
Remove the bottle from below the nozzle to stop the water flow.
G.3. FILTER LIFE (Filtered units only)
The filter is designed to last for a maximum of 1 year or 3,000 gallons, whichever comes first.
In order to ensure dispensed water quality, the unit will automatically disable water flow when the filter reaches 3,000 gallons. Water flow will be re-enabled after the filter is replaced.
G.4. SMART ENERGY SAVING (Filtered and/or Bottle Filler units)
The filtered and/or bottle filler units are set to Smart Energy Saving as the factory default. These units will automatically save energy by turning off the chiller during dark ambient light conditions when there has been no recent use of the unit.

NOTIFICATIONS

H.1. WATER COOLER INDICATION LIGHTS (MODELS 1201SF, 1202SF, 1211SF, 1212SF)

Power = Red LED
Solid ON – when power is applied
Filter = Blue LED (Filtered units only)
Solid ON – Filter life 100% to 11% remaining
Intermittent Flash – Filter life 10% to 0% remaining
Rapid Flash – Filter life expired
Energy Saving = Green LED
OFF = Energy Saving Mode disabled
Solid ON = Energy Saving Mode enabled
Intermittent Flash – Unit actively saving energy (compressor and fan disabled)
H.2. BOTTLE FILLER INDICATION (MODELS WITH BOTTLE FILLER ONLY)
Bottles Saved: Indicates approximately 1 bottle saved for each 17oz dispensed from the water cooler, whether it be from a bubbler or the bottle filler.
Filtering Icon (Filtered units only):
Solid ON at all times – 100%-11% filter capacity remaining
Pulsing when not activated – 10%-1% filter capacity remaining
OFF – 0% filter capacity remaining (filter expired)
Energy Efficiency Icon
Solid ON = Basic or Programmable Energy Saving Mode enabled
Intermittent Flash = Unit actively saving energy (compressor and fan disabled)
OFF = Energy Saving Mode disabled

TROUBLESHOOTING

b.

c.

d.

| Check if filter has expired.

Verify supply valve is open and there is water pressure to the cooler.

Verify power to the cooler. Check and replace fuse (Models 1211S, 1212S, 1201SF, 1202SF, 1211SF, 1212SF)

Press front button and listen for a click or a hum to indicate whether the solenoid valve is working.

2.| No water flow from bottle filler| a.

b.

c.

d.

e.

| Check if filter has expired.

Verify supply valve is open and there is water pressure to the cooler.

Verify power to the cooler. Check and replace fuse (Models 1211S, 1212S, 1201SF, 1202SF, 1211SF, 1212SF)

Clean the bottle filler sensor lens with mild detergent and water.

Activate sensor and listen for a click or a

hum to indicate whether the solenoid valve is working.

3.| Low water flow from bubbler| a.

b.

c.

d.

e.

| Replace filter.

Verify minimum 30 psig supply pressure. Verify supply valve is in full open position. Unscrew nozzle and flush with clean water.

Replace nozzle.

4.| Low water flow from bottle filler| a.

b.

c.

d.

e.

| Replace filter.

Verify minimum 30 psig supply pressure. Verify supply valve is in full open position. Unscrew aerator and flush with clean water. Replace aerator.

5.| Water leaking| a.| Shut off water supply and contact Haws Technical Support @ 1-800-766-5612.
6.| Water from bubbler excessively splatters when contacting bowl| a.

b.

| Unscrew bubbler nozzle and flush with clean water.

Replace bubbler nozzle.

7.| Water from bottle filler nozzle excessively splatters when contacting drain basin| a.

b.

| Unscrew aerator and flush with clean water. Replace aerator.
8.| Water is not cold| a.

b.

| Check thermostat position

Verify that the compressor is running (The

shell should be warm to the touch after running)

9.| Bottle filler flows water by itself| a.

b.

| Unit self-purges every 24 hours if not used. Clean the bottle filler sensor lens with mild detergent and water.
OPTIONAL BOTTLE FILLER – ERROR CODE TABLE

TROUBLESHOOTING

Note: If the suggested items in the checklist fail to solve the problem, contact Haws Technical Support at 1-800-766-5612.
| ERROR CODE| | REPAIR CHECKLIST
1.| E009 – COMPCY

Compressor is cycling too frequently

| a.

b.

c.

d.

| Clear error in programming mode and power cycle unit and check error to validate. Power cycle unit and ensure fan runs initially for approximately 10 seconds.

Clean condenser fins of dust and debris. Verify inlet water and ambient temperatures are below specification maximum.

2.| E012 – SENOB

Bottle filler sensor is obstructed

| a.

b.

c.

| Clear error in programming mode and power cycle unit and check error to validate. Remove obstruction from aperture

Clean aperture with soft cloth that won’t scratch aperture.

Check aperture for excessive scratches

3.| E014 – RFID

RFID board lost communication

| a.

b.

| Clear error in programming mode and power cycle unit and check error to validate.

Check cable connection to RFID board.

WARRANTY AND LICENSE

WARRANTY VOID. The products must be installed and operated in accordance with Haws’s written instructions included with each unit, or the Limited Warranty will be null and void. The products are designed to operate on 30 – 90 psi flowing inlet pressure. Depending on water temperature and flowing inlet pressure for bi-level water coolers, ADA-compliant bubbler stream heights are not guaranteed when both bubblers are activated simultaneously. Where products are found by Haws to have been subjected to negligence, recklessness, accident, alteration, abuse, carelessness, misuse, misapplications, corrosive type atmospheres, unsuitable environments, faulty installation, or abnormal use, this Limited Warranty will be null and void.

RESPONSIBILITIES. The owner is responsible for any repairs or maintenance not covered by this Limited Warranty, including service for issues that are not warrantied hereunder. The owner must deliver written notice to Haws of any imperfections at the time of installation without delay. Haws’ obligations under this Limited Warranty are limited to labor and parts to repair or replace any part which is expressly covered by this Limited Warranty at its factory repair department when the product is in the United States or Canada. The Limited Warranty applicable to any replacement unit shall not extend beyond the warranty period of the original unit (e.g., if a replacement cooler is installed 8 months after installation of the original cooler, the replacement cooler will be warrantied for 4 months from installation.). Haws’ duty also includes costs of outbound freight (but not express freight) of the part or parts from the factory repair department, but only if the part or parts, and the purported defect or defects, are covered by this limited warranty, in Haws’ sole discretion. When the product is located outside the United States and Canada, Haws’ obligation under this Limited Warranty includes only providing a replacement for any part expressly covered by this Limited Warranty that is found to be defective by Haws or its agent but does not include any obligation to provide labor or to pay labor costs incurred in connection with the replacement. Haws’ duties also include the cost of outbound freight (but not express freight) of the part or parts from the factory repair department to (but not beyond) the port in the United States from which the part or parts are shipped to the final destination, but only if the part or parts, and the purported defect or defects, are covered by this Limited Warranty, in Haws’ sole discretion. To obtain warranty service, the Owner must call the factory. For the nearest Manufacturer’s factory, call 800-766-5612.