atomi smart AT1824 Smart WiFi Ceiling Fan User Guide

atomi smart AT1824 Smart WiFi Ceiling Fan User Guide

FOR YOUR SAFETY

READ AND SAVE ALL INSTRUCTIONS BEFORE USING.

WARNING

1. To reduce the risk of fire, electrical shock, or personal injury, mount fan directly from building structure and/or an outlet box marked acceptable for fan support of 70 lbs (31.8 kg) and use the screws provided in the bags C1, C2 or C3, or use the ones provided with the outlet box.
2. To avoid possible electrical shock, before installing or servicing your fan, disconnect the power by turning off the circuit breakers to the outlet box and associated wall switch location. If you cannot lock the circuit breakers in the off position, securely fasten a prominent warning device, such as a tag, to the service panel.
3. To reduce the risk of electric shock, this fan must be installed with an isolating wall control/switch.
4. To reduce the risk of personal injury, do not bend the blades when installing or cleaning the fan. Do not insert foreign objects in between rotating fan blades.
5. Chemical burn hazard. Keep batteries away from children. If a new or used battery is swallowed or enters the body, it can cause severe internal burns and can lead to death in as little as 2 hours. Always completely secure the battery compartment. If the battery compartment does not close securely, stop using the product, remove the batteries, and keep it away from children. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention. Dispose of cells properly and keep away from children. Even used cells may cause injury.
6. Do not attempt to recharge non-rechargeable batteries. Remove exhausted batteries from the product.
7. All wiring must be in accordance with national and local electrical codes. It is highly recommended that you use a qualified electrician.

Caution: modifications not approved by the party responsible for compliance could void user’s authority to operate the equipment.

Mounting to high ceilings?
Maximize your comfort by choosing the right accessory downrod length for your ceiling.
If you have an angled ceiling, you may need a longer downrod.
Visit www.atomismart.com to find additional downrod options.

WHAT’S IN THE BOX

TOOLS NEEDED FOR INSTALLATION

• Ladder
• Screwdriver
• Wire strippers (If applicable)
• Drill
  (If mounting to a support structure or concrete. Only concrete-compatible screws are included.)

SELECT YOUR INSTALLATION LOCATION
Measure room dimensions

• 30 inches from blade tip to nearest wall or obstruction
• 7 feet from bottom edge of blade to the floor

Check the outlet box

The fan must be secured to the building structure or
a fan-rated outlet box capable of supporting 32kg (70Lbs).

CEILING FAN MOUNTING OPTIONS
Unpack and inspect the fan carefully to be certain all parts are included.

Flush Mounting
Pre-assembled. The Atomi Smart Ceiling Fan comes already prepped for this installation option.
Ceiling Outlet Box

Standard Mounting
Ceiling Outlet Box

Standard bracket maximum angle =15 degrees
Angled Mounting
Angled bracket maximum angle =35 degrees

INSTALLING THE BLADES
One at a time, insert each blade into the slot on the fan structure. Secure each blade with the screws and washers found in bag A.

For seamless installation, insert and tighten side screws first (1).
Next, insert and tighten middle screw (2).

ASSEMBLING THE LIGHT FIXTUR
Remove the three screws as shown in the drawing.

Pass the connector through the center hole of the light ring
and the LED board.
NOTE: make sure to use the light ring in the correct orientation. The smaller diameter to the outside of the ceiling fan and you can see the ring on the inner side.

Connect the white plug from the housing structure to the white plug in the LED board.

Align the keyhole slots in the light ring and the LED board with the keyhole slots in the housing area. Insert the screws and tighten them.

INSTALLING THE BRACKETS
Only use the provided Atomi Smart ceiling bracket that comes with your fan. Pick which installation option (below) that works best for your location. Remove any existing bracket from your ceiling prior to installation.

WARNING: PREVENT POSSIBLE ELECTRIC SHOCK. Before installing your fan, disconnect the power by turning off the circuit breakers to the outlet box associated with the wall switch location.
Secure the bracket to the ceiling using the washers and screws found in bag C1, C2 or C3, according to the type of support structure you are installing the ceiling fan on to.

Standard Bracket
BAG B1

Angled Bracket
BAG B2

ATTENTION: for this installation, you must use the included 12″ downrod or you may need a longer one. Visit www.atomismart.com to find additional downrod options. In step 4, you will find the instructions to replace the downrod.

REPLACING THE DOWNROD (OPTIONAL)
This step is for Standard and Angled Mounting only. For the Flush Mounting (pre-assembled) go to Step 5. If you have a longer downrod from Atomi Smart, please, follow the same instructions.
If you are using the Angled Bracket, please use the Angled Canopy when prompted on the next page.

WARNING: PREVENT FAN FALLING INJURY OR DEATH:

• ALWAYS tighten screws with a screwdriver or a drill.
• DO NOT hand tighten screws.
• CHECK the screws are tight using screwdrivers each time you change fan direction.

Standard or Angled Mounting

Detach the red, white, and black wires from the wire splitter. Unplug the white and black wires.
Lift the canopy and funnel.
Locate and remove the clip and pin.

Loosen the screws and remove the downrod, canopy, and funnel.
Remove the clip and pin from the new downrod.

Insert the canopy and funnel into the downrod, passing all wires through the downrod.

Keep the canopy and funnel up and insert the pin and clip.

Tighten the screws.

Slide down the funnel

Re-attach the wires to the wire splitter, matching the colors. Plug the white and black wires.

HANGING THE FAN
Lift and carefully hang the fan on the mounting bracket.

Note: Make sure the downrod is locked and secured to the groove inside the mounting bracket.

WIRING THE FAN
Carefully follow these steps to get your fan wired safely and quickly. If you are unfamiliar with wiring or uncomfortable doing it yourself, please contact a qualified electrician.

WARNING: THE CEILING FAN MUST BE GROUNDED. If the ground wire for the installation site is not present or you’re unsure what this means, immediately STOP installation and consult a qualified electrician.
WARNING: WIRING MUST BE UP TO CODE. All wiring must be in accordance with national and local electrical codes. If you are unfamiliar with wiring or in doubt, consult a qualified electrician.

Slide the remote receiver between the mounting bracket and the top of the downrod.

HAVE EXTRA WIRING?
If you have extra wiring, it’s recommended to wrap it tightly around the mount bracket. Once the canopy is installed, the wires will be covered.
Alternatively, trim any excess wires (white, red, and black) and re-splice them into the grey connector.

Push the bare metal ends of the wires together and slide a wire nut over them. Twist the wire nut clockwise until tight.
Give it a gentle pull to ensure none of the wires come apart.

• Connect the BLACK (ungrounded) wire from the RECEIVER to the BLACK wire from the CEILING.
• Connect the WHITE wire from the RECEIVER to the WHITE wire from the CEILING.
• Connect the GREEN (grounded) wire from the FAN to the GREEN OR BARE wire from the CEILING.

INSTALLING THE CANOPY

1. Lift the canopy into place so that the screw holes are aligned with the housing holes. Fit the canopy in place as shown (1) and turn it clockwise.
2. Tighten the screws.

INSTALLING THE GLASS SHADE

WARNING: PREVENT GLASS FALLING. Make sure that glass is properly secured.

1. Lift the glass shade and align the notches in the glass shade with the tabs in the light ring.

2. Attach the glass shade by lifting and turning it clockwise one-third of a full turn until it stops. NOTE: Check to ensure proper engagement.

Having issues to attach the glass shade? Make sure the light ring was installed in the correct position (See page 7).

Turn on the circuit breakers to the outlet box associated with the wall switch location, then turn on the wall switch and check if the Atomi Smart WiFi Ceiling Fan starts flashing white light.
If it does not flash a white light, please check all wiring connections for any wrong connections.
If it does flash a white light, please proceed to the next step.

Now that your Smart WiFi Ceiling Fan is installed, it is time to connect and start using it.
Connecting your Smart WiFi Ceiling Fan

Get the app
Download the Atomi Smart app from the App Store or Google Play.

Register
Follow the on-screen instructions and register an account.
Make sure to allow access to Location (Android), Bluetooth and Local Network (iOS).

Turn on your Atomi Smart device
And confirm that the light is flashing white.
If not flashing, reset the light by following the Troubleshooting instructions.

Add your Atomi Smart device
Press “Add Device” or the “+” sign and select “Connect Device” on the popup that appears.
If the popup does not appear, close the app and try again. Still nothing? Read the “Troubleshooting” section on this user guide.

Select the right network
Enter your home WiFi name and password, then press “Continue”
Make sure you’re connected to a 2.4GHz WiFi network (Atomi Smart can’t connect to 5GHz networks).

USING THE REMOTE CONTROL
Note: Requires 2 AAA batteries (not included).
Control buttons

• Light Switch
  Press to turn the light ON/OFF

• Warm
  Press to increase the white light warmness by 10%. Hold the button to quickly increase to maximum levels

• + Speed
  Press to increase the fan speed (Low, Medium, High). Hold the button to quickly increase to High

• Fan Switch
  Press to turn the fan ON/OFF

• – Speed
  Press to decrease the fan speed (Low, Medium, High). Hold the button to quickly decrease to Low

• + Brightness
  Press to increase the light brightness by 10%. Hold the button to quickly increase to maximum levels

• Cool
  Cool Press to increase the white light coolness by 10%. Hold the button to quickly increase to maximum levels

• – Brightness
  Press to decrease the light brightness by 10%. Hold the button to quickly decrease to minimum levels

• 4H
  Press to quickly add a 4-hour Timer to turn off your ceiling fan blades

Remote Control Pairing

1. Once connected to the app, turn off the wall switch and wait 30 seconds.
2. Turn on the wall switch, point the remote control to the Ceiling Fan, and press & hold the Fan Switch button for 4 seconds. Once you hear a beep, pairing is complete.
3. If you have more than one fan, to avoid interference between fans during the remote pairing process, make sure that only 1 fan is powered on at a time. If you did not hear a beep on step 2, please repeat steps 1 and 2.

Attaching to an existing light switch
Note: This is only compatible with toggle switches.

Remove the screws from your light switch cover (Do not remove the cover).

Place the Remote Control Mount over the cover and attach it with the cover’s screws.

Mounting it to the wall
BAG
E2

1. Place the Remote Control Mount on the wall and make the guide holes with a pencil.
2. Drill holes for the included anchors (if applicable).
3. Attach the Remote Control Mount to the wall with the included screws and anchors.
   

USING THE BALANCE KIT
Follow these steps to properly even out the blade weight distribution.

1. Ensure your fan in correctly installed and all fasteners are secure. It is recommended the fan run on HIGH for 10-20 seconds to perform these next steps.

2. Pause your fan to attach the clip to the end of any blade. Run your fan and observe the wobble. Stop the fan and move the clip to the next blade, repeating these steps for all the fan blades.

3. Now, move the clip to the blade that caused the least wobble. Run your fan and observe the wobble. Adjust the clip in small increments along the edge of the blade to achieve the least wobble.

4. At the location where you noticed the least wobble, adhere the balance weight and remove the clip.
   

TROUBLESHOOTING

The popup does not appear when adding a device.
Make sure that you are allowing the app to access your phone’s Location (Android), Bluetooth and Local Network (iOS). For more details, visit our website’s Support page. If the popup still doesn’t appear, follow the steps below:

1. Press “Add Device” or the “+” sign and select your Atomi Smart device.
2. Follow the on-screen instructions (Make sure you connect to a 2.4GHz WiFi Network).

My WiFi network doesn’t appear in the Atomi Smart app.
Use your smartphone to confirm that you have
at least two WiFi bars in the vicinity of your Atomi Smart device. If not, move your Atomi Smart device closer to your router. (The list will refresh every 10 seconds).

Cannot connect to my WiFi network.
Make sure that you have entered the correct WiFi password during the WiFi setup. Check if there are problems with your internet connection. If the WiFi signal is too weak, reset your WiFi router and try again.

I’m getting “Failed to Add Device”, “Failed to find router” or “DHCP” error.

• Confirm that your phone is connected to a 2.4GHz WiFi network.
• Check whether the router password you entered is correct.
• Confirm that the DHCP service is enabled on your router settings.
• Make sure that your WiFi signal is strong.
• Temporarily disable your 5GHz network.
• If you have a mesh network/router that does not allow you to disable 5GHz, try to move farther away from your router until your phone moves to the 2.4GHz band.
• For more Connection Troubleshooting tips, visit atomismart.com/connection-troubleshooting/

My Atomi Smart device appears as “Unavailable” or “Offline” in the app.
Refresh the device list.

I just replaced my router.
If you replace your router, you will need to reset your devices and add them again to the app.

How to reset my device?

• Turn off the light switch.
• Turn ON, OFF and wait 1-2s (Repeat this step 4 times).
• Turn ON and wait a few seconds. The light should start flashing white.

The Ceiling Fan does not work

• Make sure that the circuit breaker power is turned on.
• Confirm that your wall switch is on.
• Turn off the power from your circuit breaker and check the fan’s wiring for any connection issues.

The Ceiling Fan is too noisy
Confirm that the blades are properly installed.

The Ceiling Fan is wobbling

• Confirm that the downrod was correctly attached to the mounting bracket.
• Make sure that the mounting screws are firmly screwed in.
• Confirm that the canopy is firmly attached to the mounting bracket.
• Note any warped blades. If even one blade is slightly distorted, it can create an imbalance. Check for warping by standing on a secure ladder and looking down the edge of the blade toward the motor. If there’s any curvature, the blade is considered warped. Repeat this step for every blade. If they do not appear uneven, confirm that the screws that attach the blades are tightened and secure. Warped blades cannot be balanced.
  Use the included balance kit to even out the blade weight distribution. Directions on how to use it can be found on page 23.

Remote Control doesn’t work

• Make sure that the remote was paired to the fan.
• Make sure that the AAA batteries (not included) are correctly in place.
• Replace the batteries with new ones.

STILL CAN’T CONNECT?
NEED ASSISTANCE?
Our friendly customer service team will work hard to put a smile back on your face.
Here’s how we can connect.
1-800-757-1440 Mon-Fri 9:00-5:00 EST (US)
or support@atomiusa.com

WELCOME TO THE ATOMI SMART FAMILY!
We know you will love our products so much that we are giving you an exclusive 15% off your next purchase on atomismart.com.

• Log onto https://atomismart.com/shop-now/
• Add to Cart
• Enter promo code ATOMI15OFF
• Proceed to checkout
• Free shipping on orders over $50 *within the contiguous US only.

The following terms and conditions apply to the promo code:

1. Coupon is only valid on the Atomi Smart website www.atomismart.com.
2. A valid code must be entered at the checkout page in order to redeem the promotion.
3. Customers can only redeem one time at checkout.
4. Customers can only use the promo code once.
5. Atomi Smart reserves the right to cancel or modify any order, or revoke the use of the promo code for any reason.
6. Unless otherwise stated, promo codes are not valid in conjunction with other promotions or discounts.
7. Additional terms and conditions may be specified in relation to specific promo code (for example, duration, eligibility, discount amount and products covered), and will govern the use and redemption of those vouchers.
8. Promo code is not exchangeable for cash.
9. Atomi Smart will not be liable and/or be required to offer replacement codes, discounts, credits, cash or otherwise compensate customers for: a. discontinued or cancelled promo code; b. improper use of, or inability to redeem, a promo code; or c. the inability to redeem promo code due to technical issues.

FCC Notice: This device complies with Part 15 of the FCC Rules. Operation is subject to the two following conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

Warning: This product can expose you to chemicals including Lead, which is known to the State of California to cause birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

Limited lifetime warranty from the date of purchase against defects in material and workmanship.

For questions or concerns, email us at support@atomiusa.com Manufactured and marketed by Atomi Inc. 10 West 33rd St., New York, NY 10001 atomiTM is a trademark of Atomi Inc. atomi smart® is a registered trademark of Atomi Inc. Designed by Atomi in New York. Made in China.

References

• Make Your Home Smarter | Atomi Smart
• | Connection Troubleshooting - Atomi Smart
• Make Your Home Smarter | Atomi Smart
• | Smart Ceiling Fan - Atomi Smart
• P65Warnings.ca.gov
• Shop Smart Products - Let Your Devices Work For You | Atomi Smart

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