ATEN CS782DP 2-Port USB DisplayPort KVM Switch User Manual

ATEN CS782DP 2-Port USB DisplayPort KVM SwitchTelephone Support

1-949-428-1111

Technical Support

• For international online technical support – including  troubleshooting, documentation, and software updates: http://eservice.aten.com
• For North American technical support:

http://support.aten.com
Telephone Support| 1-888-999-ATEN ext 4998

Package Contents

Check to make sure that all the components are in working order. If you encounter any problem, please contact your dealer.
The CS782DP 2-Port USB DisplayPort KVM Switch package contains the following items:

• 1 CS782DP 2-Port USB DisplayPort KVM Switch
• 2 DisplayPort cables
• USB cables
• 2 audio cables
• 1 remote port selector
• 1 user instructions

Note

• Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit or any connected devices.
• The product may be updated, with features and functions added, improved or removed since the release of this manual. For an up-to-date user manual, visit http://www.aten.com/global/en/

Overview

The CS782DP takes a giant step forward from prior digital-interfaced KVM models by offering DisplayPort functionality, USB 2.0 peripheral sharing (via a USB hub attached to the USB mouse port), a rich bass experience for 2.1 surround systems and a firmware upgrade function that allows you to keep up with latest available versions.
Supporting the latest DisplayPort technology, for premium image quality and vivid high-definition sound for music, movies and games.
Another new feature of the CS782DP is the implementation of a remote port selector. This means that you can now control port switching from the desktop while the switch itself can be placed in a convenient, out-of-the-way location. Also, in addition to new hotkeys, the CS782DP offers the latest mouse port-switching function – simply double-click on the scroll wheel of a USB mouse to change ports.
Finally, the CS782DP’s new Power on detection feature means that if one of the computers is powered off, the CS782DP will automatically switch to the other computer if powered-on.
Featuring an unbeatable combination of DisplayPort functionality, USB 2.0 peripheral sharing convenience and enhanced user-friendly operations, the CS782DP allows users to keep ahead of the latest innovations in desktop multimedia and productivity.

Features

• One DisplayPort video console controls two USB computers
• DisplayPort 1.21 compliant, HDCP compliant
• Computer selection via remote port selector, hotkeys, and USB mouse2
• Multiplatform support – Windows, Mac, Sun, Linux
• Supports MST (Multi-Stream Transport)3, enabling multiple monitors to be used via a single DisplayPort connector
• Compatible with widescreen LCD monitors
• Power on detection – if either of the computers is powered off, the CS782DP will automatically switch to the other computer
• Audio-enabled – full bass response provides a rich experience for 2.1 channel surround sound systems
• Supports HD Audio3 through DisplayPort playback
• Independent switching of the KVM and Audio focus4 allows convenient multi-tasking
• Supports multimedia keyboards
• Supports wireless keyboards and mice
• Console mouse port emulation/bypass feature supports most mouse drivers and multifunction mice
• Mac/Sun keyboard support and emulation5
• USB 2.0 mouse port can be used for USB hub and USB peripheral sharing6
• Bus-Powered
• Firmware upgradable

Note

1. For DisplayPort compliant display device, make sure to configure the device setting to be compatible with DisplayPort 1.2 to avoid compatibility issue.
2. Mouse port switching is only supported under mouse emulation mode and by USB 3-key wheel mice.
3. MST (Multi-Stream Transport) requires either monitors capable of DisplayPort 1.2 daisy-chaining, or use of a powered DisplayPort MST Hub. A DisplayPort v1.1a display can be the last display in a DisplayPort v1.2 chain. The PC source must be DisplayPort 1.2 compliant.
4. HD audio through DisplayPort cannot be switched independently.
5. PC keyboard combinations emulate Mac / Sun keyboards. 2. Mac / Sun keyboards work only with their own computers.
6. This feature may require an extra power adapter to be connected to the USB hub and that the CS782DP’s Mouse Emulation Mode be disabled.

System Requirements

Console

• A DisplayPort monitor capable of the highest resolution that you will be using on any computer in the installation
• A USB Keyboard and a USB Mouse
• Speakers (optional)

Computers

The following equipment must be installed on each computer that is to be connected to the system:

• A DisplayPort video port
• USB Type-A port
• Speaker port (optional)

Cables
Two DisplayPort cables, two USB 2.0 cables and two 3.5mm audio jack cables included with the CS782DP package
Operating Systems
Supported operating systems are shown in the table, below:

Components CS782DP

The LED lights on to indicate that the computer attached to the corresponding port is selected and has the KVM focus.

The LED flashes to indicate that the computer attached to its corresponding port is being scanned by the Auto Scan function.

The LED is off to indicate the port is not selected.

7| computer monitor port| Your computer DisplayPort output plugs in here.
8| computer audio ports| Your computer audio output plugs in here.
9| computer USB keyboard/mouse ports| Your computer USB cable plugs in here.
10| port selection pushbutton| Press the Port Selection Push button to toggle the KVM and Audio focus between the two computers.

Installation

1. Make sure that the power to any device that you connect to the installation has been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
2. To prevent damage to your installation from power surges or static electricity. It is important that all connected devices are properly grounded.
3. Please operate the device with caution when under high environmental temperatures, as the surface of the device may become overheated under such conditions. For instance, the surface temperature of the device may reach 70 °C (158 °F) or higher when the environmental temperature reaches close 50 °C (122 °F).

• Plug your keyboard and mouse into the console keyboard /mouse ports located on the front side of the CS782DP. The ports are labeled with icons with the mouse port on the top and the keyboard port on the bottom.

  • Note
    The console mouse connector is a USB 2.0 port and is compatible with any USB peripherals. You can connect a USB hub to install multiple USB devices (this feature may require an extra power adapter to be connected to the USB hub and make sure that the CS782DP’s Mouse Emulation Mode is disabled). See Hotkey Summary Table, page 16 for information.

• Plug your monitor into the DisplayPort port, located on the front of the CS782DP. Power on the monitor.

• Plug your speakers into the console audio port, located on the front of the CS782DP (Optional).

• Plug the USB, video, and audio connectors of the KVM cables into their respective PC ports on the CS782DP.

• Plug the USB, video, and audio connectors of the KVM cables into their respective ports on the computers you are installing.

• If you choose to use the remote port selector, plug its cable into the remote port selector female jack, located on the front of the unit.

• Power on the computers.

  • Note
    

  • By default, the switch links to the first computer that is powered on.

  • The total cable length from the PC to the monitor (including KVM) cannot exceed 3 meters.

  • Choosing high-quality cables helps to ensure that 4K resolutions can be reached.

  • Make sure the computers and devices that the CS782DP connects to are also properly grounded.

Installation Diagram

Operation

The CS782DP provides three convenient methods of selecting computers: Manual – click the pushbutton on the Remote Port Selector; Mouse – click the mouse’s scroll wheel; and Hotkey – enter combinations from the keyboard.
Note: Wait a few seconds for the output device to stabilize and display the input source’s video content before switching to another one.

Manual Port Selection

Press the port selection pushbutton on the Remote Port Selector to toggle the KVM and Audio focus between the two computers. The Port LED lights to indicate that the computer attached to its corresponding port has the focus.
Note: Do not switch ports while a USB peripheral device is in operation.

Mouse Port Selection

Simply double-click the scroll wheel on your USB mouse to switch between ports. The mouse port-switching function allows you to toggle back and forth between the ports.
Note:

• This feature is only supported by USB 3-key scroll wheel mice.
• The default setting is OFF.
• This feature is only supported when mouse emulation is also enabled. See , page 18 for further details.

Hotkey Port Selection
All hotkey operations begin by tapping the Scroll Lock key twice. To toggle the KVM and Audio focus between the two ports, tap Scroll Lock twice and then press Enter. See the Hotkey Summary Table, page 16, for full details.
Note: If using [Scroll Lock] conflicts with other programs, [Ctrl] can be used instead.
Alternate Entering Hotkey Mode

• Press [Scroll Lock] [Scroll Lock] [x] [Enter]. The entering hotkey mode hotkey is now [Ctrl].
  or

• Press and hold the remote port selector switch for three seconds. The entering hotkey mode hotkey is now [Ctrl].
  Note: These procedures toggle between the two methods.

Hotkey Summary Table

between the two ports. If the KVM and Audio focus are on different ports, only the KVM focus switches.
[k] [Enter]| Only toggles the KVM focus.
[s] [Enter]| Only toggles the Audio focus.
Combination| Function
---|---
 | [a] [Enter] [n]| Starts Auto Scan. The KVM focus cycles from port to port at n second intervals.

Note: Replace n with a number between 1 and 4 (see Scan Interval Table below).

To exit Auto Scan, press [Esc] or [Spacebar]. Auto Scanning stops when you exit Auto Scan mode.

[Q] [n] [Enter]| Enables/Disables the monitor re-detection. (Default: off)

Note :

1.   Replace n with a number between 1 and 2. n = port #

2.   If you enable the monitor re- detection and the unselected computer uses a Mac OS, it will enter sleep mode.

[x] [Enter]| Toggles the hotkey invocation key between [Scroll Lock] and [Ctrl].
[m] [Enter]| Enables/disables mouse emulation function. (Default: On)
[w] [Enter]| Enables/disables mouse port-switching function. (Default: Off)
[F2] [Enter]| Activates Mac keyboard mapping.
[F3] [Enter]| Activates Sun keyboard mapping.
[F10] [Enter]| Auto-detects keyboard operating platform.
Combination| Function
---|---
 | [F4] [Enter]| Lists current switch settings.

To see a list of current switch settings, do the following:

1.    Open a text editor or word processor and place the cursor in the page window.

2.    Invoke hotkey.

3.    Press [F4] and [Enter] to display the settings in the text editor or word processor.

[F5] [Enter]| Performs a USB keyboard and mouse reset.
[e] [Enter]| Enables/disables the Power on Detection feature. (Default: On)
[r] [Enter]| Resets hotkeys to the default setting.
[u] [p] [g] [r] [a] [d] [e] [Enter]| Invokes the Firmware Upgrade mode.
[F6], [nn], [Enter]| Sets the keyboard language layout where “nn” is the two digit number that represents the desired keyboard language code- U.S. English: 33 (Default); Japanese: 15;

French: 08; German: 09,

[wheel] [wheel]| When the Mouse Switch function is activated, switches to the next PC.

Scan Interval

Keyboard Emulation

-11](https://manuals.plus/wp-content/uploads/2022/06/ATEN-CS782DP-2-Port-USB- DisplayPort-KVM-Switch-11.png)

[Enter]| Return| [Ctrl] [2]|
[Backspace]| Delete| [Ctrl] [3]|
[Insert]| Help| [Ctrl] [4]|
PC Key- board| Mac Keyboard| PC Key- board| Sun Keyboard
---|---|---|---
| F15| [Ctrl] [H]| Help
| Compose| |

Note: When using key combinations, press and release the first key (Ctrl), then press and release the activation key.

The Firmware Upgrade Utility

To upgrade the CS782DP’s firmware, do the following:

1. From a computer that is not part of your KVM installation, download the latest Firmware Upgrade package for the CS782DP from our Internet support site (www.aten.com).

2. There are two ways to complete this step

   • disconnect the CS782DP from your KVM installation. Press and hold the Remote Port Selector’s pushbutton. While you are still holding the pushbutton, connect the KVM cable’s Type-A USB connector to a USB port on the computer you have downloaded the Firmware Upgrade package to.
   • First, connect one of the KVM cable’s Type-A USB connectors to a USB port on the computer you have downloaded the Firmware Upgrade package to. Then, use the keyboard connected to the CS782DP to key in the following hotkeys: “up grade”.

3. The CS782DP now enters Firmware Upgrade Mode. The two Ports LEDs flash together to indicate that the unit is in Firmware Upgrade Mode.
   Note: While the CS782DP is in Firmware Upgrade Mode, normal keyboard and mouse functions are suspended. You must complete the firmware upgrade or exit Firmware Upgrade Mode to regain normal control of the console.

4.  Run the Firmware Upgrade Package file. The Firmware Upgrade Utility Welcome screen appears.

5. Read the License Agreement and enable to I Agree on the button.

6. Click Next to continue. The Firmware Upgrade Utility main screen appears. All the devices capable of being upgraded by the package are listed in the Devices List panel.

7. Select your device. Its description appears in the Device Description panel. Click Next to perform the upgrade.
   As the upgrade proceeds, status messages appear in the Status Messages panel, and the progress towards completion is shown in the Progress bar.

8. After the upgrade has been completed, a screen appears to inform you that procedure was successful. Click Finish to close the Firmware Upgrade Utility.

9. Set up your KVM installation again. See Installation, page 12.

Upgrade Failed

if the Upgrade Succeeded screen doesn’t appear, it means that the upgrade failed to complete successfully, in which case you should do the following:

1. Disconnect the USB connectors on the KVM cables from the computer.
2. Press and hold the Remote Port Selector’s pushbutton. While you are still holding the pushbutton, reconnect the KVM cable’s USB connectors to the computer.
3. Power on the CS782DP. Follow steps 3 to 9 on pages 16-17 again.

Troubleshooting

devices on the installation; power off the CS782DP; confirm all KVM cables are properly connected; power on the CS782DP; power on the computers.
Graphics card driver is not up- to-date.| Upgrade to the latest graphics card driver.
Mouse and/ or keyboard is not responding.| Switch needs to be reset.| Power off all devices on the installation; power off the CS782DP; wait five seconds; power on the CS782DP again.
Symptom| Possible Cause| Action
---|---|---
Mouse port-switching function is not responding.| Mouse does not support this function.| This feature is only supported by USB 3-key scroll wheel mice.
Mouse emulation is disabled.| Enable mouse emulation. See

, page 18, for details.

Cannot switch ports by pressing [Scroll Lock] twice.| The keyboard is incompatible with [Scroll Lock] invocation.| Switch to the alternate hotkey invocation keys. See Alternate Entering Hotkey Mode ,

page 16, for details.

Specifications

1 x DisplayPort Female (Black)
1 x 3.5mm Audio Jack Female (Green)
KVM Ports| 2 x USB Type B Female (White)
2 x DisplayPort Female (Black)
2 x 3.5mm Audio Jack Female (Green)
Remote Port Selector| 1 x 2.5mm Audio Jack Female
Cable Length| KVM| 2 x 1.8 m USB Cable
2 x 1.8 m Audio Cable
2 x 1.5 m DisplayPort Cable
Remote Port Selector| 1.8 m
LEDs| KVM| 2 (White)
Emulation| Keyboard / Mouse| USB
Video| 4K (4096 x 2160 @ 60 Hz)
Function| CS782DP
---|---
Scan Interval| 3, 5, 10, 20 seconds

(Default: 5 secs.)

Power Consumption| DC 5V, 4W
Environmental| Operating Temperature| 0–50ºC
Storage Temperature| -20–60ºC
Humidity| 0–80% RH,

Non-condensing

Physical Properties| Housing| Plastic
Weight| 0.12 kg
Dimensions (L x W x H)| 9.37 x 9.30 x 2.68 cm

Factory Default Hotkey Settings

Limited Hardware Warranty

ATEN warrants its hardware in the country of purchase against flaws in materials and workmanship for a Warranty Period of two [2] years (warranty period may vary in certain regions/countries) commencing on the date of original purchase. This warranty period includes the LCD panel of ATEN LCD KVM switches. Select products are warranted for an additional year (see A+ Warranty for further details). Cables and accessories are not covered by the Standard Warranty.
What is covered by the Limited Hardware Warranty ATEN will provide a repair service, without charge, during the Warranty Period. If a product is a detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product that fulfills the same function as the defective product. Replaced products assume the warranty of the original product for the remaining period or a period of 90 days, whichever is longer. When the products or components are replaced, the replacing articles shall become customer property and the replaced articles shall become the property of ATEN.
To learn more about our warranty policies, please visit our website: http://www.aten.com/global/en/legal/policies/warranty-policy/

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