EGO HT2400 Cordless Hedge Trimmer Instruction Manual

OPERATOR’S MANUAL
56-VOLT
LITHIUM-ION
CORDLESS
HEDGE TRIMMER
MODEL NUMBER
HT2400/HT2400-FC

HT2400 Cordless Hedge Trimmer

WARNING: To reduce the risk of injury, the user must read and understand the Operator’s Manual before using this product. Save these instructions for future refer-ence.
READ ALL INSTRUCTIONS!
READ & UNDERSTAND INSTRUCTION MANUAL
WARNING: Drilling, sawing, sanding or machining wood products can expose you to wood dust, a substance known to the State of California to cause cancer . Avoid inhaling wood dust or use a dust mask or other safeguards for personal protection . For
more information go to www.P65Warnings.ca.gov/wood .
WARNING: Some dust created by power cutting contains chemicals known to the state of California to cause cancer, birth defects or other reproductive harm . Some examples of these chemicals are:

• Lead from lead-based paints .

• Crystalline silica from bricks, cement, and other masonry products .

• Arsenic and chromium from chemically-treated lumber .
  Your risk from these exposures varies, depending upon how often you do this type of work . To reduce your exposure to these chemicals:

• Work in a well-ventilated area .

• Work with approved safety equipment, such as dust masks that are specially designed to filter out microscopic particles .

• Avoid prolonged contact with dust from power sanding, sawing, grinding, drilling, and other construction activities . Wear protective clothing and wash exposed areas with soap and water . Allowing dust to get into your mouth or eyes or to lie on the skin may promote absorption of harmful chemicals .

SAFETY SYMBOLS

The purpose of safety symbols is to attract your attention to possible dangers . The safety symbols and the explanations with them deserve your careful attention and understanding .
The symbol warnings do not, by themselves, eliminate any danger . The instructions and warnings they give are no substitutes for proper accident prevention measures .
WARNING: Be sure to read and understand all safety instructions in this Operator’s Manual, including all safety alert symbols such as “DANGER”, “WARNING”, and “CAUTION” before using this machine . Failure to follow all instructions listed below
may result in electric shock, fire, and/or serious personal injury .
The definitions below describe the level of severity for each signal word . Please read the manual and pay attention to these symbols .

| This is the safety alert symbol . It is used to alert you to potential personal injury hazards . Obey all safety messages that follow this symbol to avoid possible injury or death .
---|---
| DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury .
| WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury .
| CAUTION, used with the safety alert symbol, indicates a hazardous situation which, if not avoided, will result in minor or moderate injury .

DAMAGE PREVENTION AND INFORMATION MESSAGES
These inform the user of important information and/or instructions that could lead to equipment or other property damage if they are not followed . Each message is preceded by the word “NOTICE”, as in the example below:
NOTICE: Equipment and/or property damage may result if these instructions are not followed.

SAFETY INSTRUCTIONS

This page depicts and describes safety symbols that may appear on this product . Read, understand, and follow all instructions on the machine before attempting to assemble and operate .

| Safety Alert| Indicates a potential personal injury hazard.
---|---|---
| Read the Operator’s Manual| To reduce the risk of injury, user must read operator’s manual.
| Eye Protection| Always wear safety goggles or safety glasses with side shields and a full face shield when operating this product.
| Danger- Keep Hands Away from Blades| Contact with blade will result in serious personal injury.
| Recycle Symbol| This product uses lithium-ion (Li-ion) batteries. Local, state, or federal laws may prohibit disposal of batteries in ordinary trash. Consult your local waste authority for information regarding available recycling and/ or disposal options.

IP…

| Ingress Protection Degree| Classifies the degree of protection provided by an enclosure, for electrical equipment.

V

| Volt| Voltage

A

| Amperes| Current

Hz

| Hertz| Frequency (cycles per second)

W

| Watt| Power

min

| Minutes| Time
| Alternating Current| Type of current
| Direct Current| Type or a characteristic of current
| No-Load Speed| Rotational speed, at no load

… /min

| Per Minute| Revolutions per minute

SPM

| Strokes Per Minute| Stroke speed, at no load

GENERAL POWER TOOL SAFETY WARNINGS
WARNING: Read all safety warnings and instructions. Fail to follow the warnings and instructions may result in electric shock, fire and/or serious injury .
Save all warnings and instructions for future reference.
The term “power tool” in the warning refers to your mains-operated (corded) power tool or battery-operated (cordless) power tool .

WORK AREA SAFETY

• Keep work area clean and well lit. Cluttered or dark areas invite accidents .
• Do not operate power tools in explosive atmospheres, such as in the presence of flammable liquids, gases or dust. Power tools create sparks which may ignite the dust or fumes .
• Keep children and bystanders away while operating a power tool. Distractions can cause you to lose control .

ELECTRICAL SAFETY

• Power tool plugs must match the outlet. Never modify the plug in any way. Do not use any adapter plugs with earthed (grounded) power tools. Unmodified plugs and matching outlets will reduce risk of electric shock .

• Avoid body contact with earthed or grounded surfaces, such as pipes, radiators, ranges and refrigerators. There is an increased risk of electric shock if your body is earthed or grounded .

• Do not abuse the cord. Never use the cord for carrying, pulling or unplugging the power tool. Keep cord away from heat, oil, sharp edges or moving parts.
  Damaged or entangled cords increase the risk of electric shock .

• When operating a power tool outdoors, use an extension cord suitable for outdoor use. Use of a cord suitable for outdoor use reduces the risk of electric shock .

• If operating a power tool in a damp location is unavoidable, use a GFCI protected supply. Use of a GFCI reduces the risk of electric shock .

PERSONAL SAFETY

• Stay alert, watch what you are doing and use common sense when operating a power tool. Do not use a power tool while you are tired or under the influence of drugs, alcohol or medication. A moment of inattention while operating power tools may result in serious personal injury .
• Use personal protective equipment. Always wear eye protection. Protective equipment such as dust mask, non-skid safety shoes, hard hat, or hearing protection used for appropriate conditions will reduce personal injuries .
• Prevent unintentional starting. Ensure the switch is in the off-position before connecting to power source and/or battery pack, picking up or carrying the tool. Carrying power tools with your finger on the switch or energizing power tools that have the switch on invites accidents .
• Remove any adjusting key or wrench before turning the power tool on. A wrench or a key left attached to a rotating part of the power tool may result in personal injury .
• Do not overreach. Keep proper footing and balance at all times. This enables better control of the power tool in unexpected situations .
• Dress properly. Do not wear loose clothing or jewelry. Keep your hair, clothing and gloves away from moving parts. Loose clothes, jewelry or long hair can be caught in moving parts .
• If devices are provided for the connection of dust extraction and collection facilities, ensure these are connected and properly used. Use of dust devices can reduce dust-related hazards .

POWER TOOL USE AND CARE

• Do not force the power tool. Use the correct power tool for your application.
  The correct power tool will do the job better and more safely at the rate for which it was designed .

• Do not use the power tool if the switch does not turn it on and off. Any power tool that cannot be controlled with the switch is dangerous and must be repaired .

• Disconnect the plug from the power source and/or the battery pack from the power tool before making any adjustments, changing accessories, or storing power tools. Such preventive safety measures reduce the risk of starting the power tool accidentally .

• Store idle power tools out of the reach of children and do not allow persons unfamiliar with the power tool or these instructions to operate the power tool.
  Power tools are dangerous in the hands of untrained users .

• Maintain power tools. Check for misalignment or binding of moving parts, breakage of parts and any other condition that may affect the power tools operation. If damaged, have the power tool repaired before use. Many accidents are caused by poorly maintained power tools .

• Keep cutting tools sharp and clean. Properly maintained cutting tools with sharp cutting edges are less likely to bind and are easier to control;

• Use the power tool, accessories, tool bits, etc. in accordance with these instructions, taking into account the working conditions and the work to be performed. Use of the power tool for operations different from those intended could result in a hazardous situation .

• Do not incinerate the appliance even if it is severely damaged. The batteries can explode in a fire .

BATTERY TOOL USE AND CARE

• Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack .
• Use power tools only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire .
• When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire .
• Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contact eyes, additionally seek medical help . Liquid ejected from the battery may cause irritation or burns .

SERVICE

• Have your power tool serviced by a qualified repair person using only identical replacement parts. This will ensure that the safety of the power tool is maintained .

HEDGE TRIMMER SAFETY WARNINGS
DANGER – Keep hands away from blade. Contact with blade will result in serious personal injury .

• Keep all parts of the body away from the cutter blade. Do not remove cut material or hold material to be cut when blades are moving. Make sure the switch is off when clearing jammed material. Blades coast after turn off.
  A moment of inattention while operating the hedge trimmer may result in serious personal injury .

• Carry the hedge trimmer by the handle with the cutter blade stopped. Proper handling of the hedge trimmer will reduce possible personal injury from the cutter blades .

• Hold the power tool by insulated gripping surfaces only, because the cutter blade may contact hidden wiring. Cutter blades contacting a “live” wire may make exposed metal parts of the power tool “live” and could give the operator an electric shock .

• Use both hands when operating the hedge trimmer. Using one hand could cause loss of control and result in serious personal injury.

IMPORTANT SAFETY INSTRUCTIONS

• Do not charge the battery pack in rain or in wet locations .

• Use only with the battery packs and chargers listed below:
  BATTERY PACK| CHARGER
  ---|---
  BA1400, BA1400-FC, BA2800, BA2800-FC, BA4200, BA4200-FC, BA1400T, BA1400T-FC, BA2242T, BA2242T-FC, BA2800T, BA2800T-FC, BA3360T, BA3360T-FC, BA4200T, BA4200T-FC, BA4480T, BA4480T-FC, BA5600T, BA5600T-FC, BA6720T, BA6720T-FC| CH2100, CH2100-FC, CH3200, CH3200-FC CH5500, CH5500-FC, CH2800D, CH2800D-FC CH7000, CH7000-FC

• Do not grasp the exposed cutting blades or cutting edges when picking up or holding the hedge trimmer .

• Do not use on a ladder, rooftop, tree, or other unstable support . Stable footing on a solid surface enables better control of the hedge trimmer in unexpected situations .

• Never allow children to operate the hedge trimmer .

• Never remove or tamper with safety devices . Check their proper operation regularly .
  Never do anything to interfere with the intended function of a safety device or to reduce the protection provided by a safety device .
  Never operate the hedge trimmer without proper guards, plates, or other safety protective devices in place .

• Check damaged parts before further use of the hedge trimmer . A guard or other part that is damaged should be carefully checked to determine that it will operate properly and perform its intended function . Check for alignment of moving parts, binding of moving parts, breakage of parts, mounting, and any other condition that may affect its operation . A guard or other part that is damaged should be properly repaired or replaced by an authorized service center unless indicated elsewhere in this manual .

• Check the blade and motor mounting bolts at frequent intervals for proper tightness .
  Also, visually inspect blade for damage (e .g ., bent, cracked, and worn) . Replace the blade only with a blade from the original equipment manufacturer (OEM) .

• Replace the blade if it is bent or cracked . An unbalanced blade causes vibration that could damage the motor drive unit or cause personal injury .

• If the equipment should start to vibrate abnormally, stop the motor and check immediately for the cause . Vibration is generally a warning of trouble .

• The trimmer shall be used to cut stems less than 3/4″ (19mm) thick .

• Trim only in daylight or in good artificial light .

• Remove or disconnect battery before servicing, cleaning, or removing material from the hedge trimmer .

• Do not wash with a hose; avoid getting water in motor and electrical connections .

• When servicing use only identical replacement parts listed in this manual . Use of parts which do not meet the original equipment specifications may lead to improper performance and compromised safety .

• Follow instructions for lubricating and changing accessories .

• Keep handles dry, clean and free from oil and grease .

• Do not expose a battery pack or tool to fire or excessive temperature . Exposure to fire or temperature above 212 °F (100°C) may cause explosion .

• Save these instructions . Refer to them frequently and use them to instruct others who may use this tool . If you loan this tool to someone else, also loan these instructions to them to prevent misuse of the product and possible injury .
  SAVE THESE INSTRUCTIONS!

INTRODUCTION

Congratulations on your selection of a new generation of 56V Lithium-ion powered hedge trimmer . It has been designed, engineered and manufactured to give you the best possible dependability and performance .
Should you experience any problem you cannot easily remedy, please contact EGO customer service center 1-855-EGO-5656 .
This manual contains important information on to the safe assembly, operation and maintainance of your hedge trimmer . Read it carefully before using the hedge trimmer .
Keep this manual handy so you can refer to it at any time .
SERIAL NUMBER ____ DATE OF PURCHASE
YOU SHOULD RECORD BOTH SERIAL NUMBER AND DATE OF PURCHASE AND KEEP IN A SAFE PLACE FOR FUTURE REFERENCE

SPECIFICATIONS

• NOTE: IPX4 rating is based on the machine and battery being used together as a system .

ASSEMBLY

WARNING: If any parts are damaged or missing, do not operate this product until the parts are replaced . Use of this product with damaged or missing parts could result in serious personal injury .
WARNING: Do not attempt to modify this product or create accessories not recommended for use with this hedge trimmer . Any such alteration or modification is misuse and could result in a hazardous condition leading to possible serious personal injury . WARNING: To prevent accidental starting that could cause serious personal injury, always remove the battery pack from the tool when assembling parts .

UNPACKING
This product has been shipped completely assembled .

• Carefully remove the product and any accessories from the box . Make sure that all items listed in the packing list are included .
• Inspect the tool carefully to make sure that no breakage or damage occurred during shipping .
• Do not discard the packing material until you have carefully inspected and satisfactorily operated the tool .
• If any parts are damaged or missing, please return the product to the place of purchase .

PACKING LIST

DESCRIPTION

KNOW YOUR HEDGE TRIMMER (Fig. 1)The safe use of this product requires and understanding of the information on the tool and in this operator’s manual, as well as knowledge of the project you are attempting . Before use of this product, familiarize yourself with all operating features and safety rules .
Hand Guard
Helps protect hand from cutting and deflect chips or other debris away from the operator’s hands .
Front Handle
For easy control of the tool during cutting work .
Rear Handle
Ergonomic handle with overmold improves comfort and grip .
Front Switch Lever/Rear Switch Lever
The hedge trimmer can be started only if both of the switch levers (in rear and front of the handle) are depressed simultaneously .
Blades
Steel blades for cutting hedges and shrubs .
Blade Guard
The blade guard keeps the operator from coming in contact with the sharp blades when the tool is not in use . It also helps keep the blades from being nicked or damaged when the tool is in storage .
Battery-Release Button
Press to release the battery pack from the tool .
Latch
Locks the battery pack in place when installed on the tool .
Ejection Mechanism
Aids in removing the battery .
Mounting Slot
Guides the battery pack .

OPERATION

WARNING: Do not allow familiarity with this product to make you careless .
Remember that a careless fraction of a second is sufficient to inflict serious injury .
WARNING: Always wear eye protection with side shields marked to comply with ANSI Z87 .1, along with hearing protection . Failure to do so could result in objects being thrown into your eyes and other possibly serious injuries .
WARNING: Do not use any attachments or accessories not recommended by the manufacturer of this product . The use of attachments or accessories not recommended can result in serious personal injury .
Before each use, inspect the entire product for damaged, missing, or loose parts, such as screws, nuts, bolts, caps, etc . Tighten securely all fasteners and caps and do not operate this product until all missing or damaged parts are replaced .

APPLICATION
You may use this product for the purposes listed below:

• Trimming and the forming of hedges, shrubs, and bushes with a branch diameter of less than 3/4″ (19mm)

TO INSTALL/REMOVE BATTERY
PACK (Fig. 2 & 3)

WARNING: Always remove the battery pack from the product when you are assembling parts, making adjustments, cleaning, or when not in useRemoving the battery pack will prevent accidental starting that could cause serious personal injury .

NOTE: Fully charge the battery pack before first use .

To Install Battery Pack (Fig. 2)

• Align the ribs of the battery pack with the mounting slots in the hedge trimmer’s battery port .
• Press the battery pack down until it snaps into position .

NOTE: Make sure that the latch on the hedge trimmer snaps into place and the battery pack is secured to the tool before beginning operation .
To Remove Battery Pack (Fig. 3)
WARNING: Always be aware for the location of your feet, children, or pets when  pressing the battery-release button . Serious injury could result if the battery pack falls .
NEVER remove the battery pack at a high location .

• Press the battery-release button,  the battery pack will disengage  from the latch .
• Grasp the battery pack and remove it from the hedge trimmer .

HOLDING THE HEDGE TRIMMER
The unit has both a front and rear handle .
With the blade directed away from you, hold the unit by both handles .
The switch lever in the front handle can be activated on any of the three sides, giving you many choices for a comfortable grip when performing cutting operations (Fig . 4, 5 & 6) .

WARNING: Always keep both hands on the hedge trimmer handles .
Never hold shrubs with one hand and operate the hedge trimmer with the otherFailure to heed this warning may result in serious injury .

STARTING/STOPPING THE HEDGE TRIMMER
Before starting the hedge trimmer:

• Make sure you have a secure and balance footing .
• Stand upright and hold the hedge trimmer in a relaxed position .
• Remove the blade guard .
• Make sure the cutting blade is not touching the ground or any other objects .
• Hold the unit with both hands: one hand on the rear handle and one hand on the front handle .

TO START THE HEDGE TRIMMER
Your hedge trimmer is equipped with two switch levers . Both switch levers need to be pressed for the hedge trimmer to start . Depress and hold the switch lever in the front handle and press the switch lever in the rear handle to start the hedge trimmer .
TO STOP THE HEDGE TRIMMER
Move hedge trimmer away from cutting area, release one of the switch levers to stop the hedge trimmer .
WARNING: Always remove the battery pack from the hedge trimmer during work breaks and after finishing work .

USING THE HEDGE TRIMMER
WARNING: If the blade jams on any electrical cord or line, DO NOT TOUCH THE BLADE! IT CAN BECOME ELECTRICALLY LIVE AND VERY DANGEROUS . Continue to hold the hedge trimmer by the insulated rear handle or lay it down and away from you in a safe manner . Disconnect the electrical service to the damaged line or cord before attempting to free the blade from the line or cord . Failure to heed this warning will result in serious personal injury or possible death .
WARNING: If any parts are missing, damaged or broken, do not operate your trimmer until they have been replaced . Failure to do so could result in possibly serious personal injury .
WARNING: To prevent serious personal injury, always use both the front handle and the rear handle to hold the hedge trimmer during operation .
WARNING: To prevent serious personal injury, keep hands away from blades .
Do not attempt to remove cut material or hold material to be cut when the blades are moving . Make sure that the blades have totally stopped and the battery pack is removed before clearing jammed material from blades . Do not grasp the exposed cutting blades or cutting edges when picking up or holding the unit .
WARNING: Clear the area to be cut before each use . Remove all objects, such as cords, lights, wire, or string which can become entangled in the cutting blade and create a risk of serious personal injury .

• Before starting the hedge trimmer, maintain proper footing and balance and do not overreach . Wear safety goggles, non-skid footwear and rubber gloves . Hold the unit with both hands with the cutting blades directed away from you . Always use the hedge trimmer properly .
• Keep from trimming too much at one time . This can cause the blades to bind and slow, reducing the cutting efficiency .
• Do not force the hedge trimmer through heavy shrubbery . This can cause the blades to bind and slow down . If the blades slow down, reduce the pace of your work .
• When trimming new growth, use a wide sweeping action, so that the stems are fed directly into the cutting blade . Older growth will have thicker stems and will be trimmed most easily by using a sawing movement .
• Always cut stems or twigs that are less than 3/4 in . thick . Use a non-powered hand saw or pruning saw to trim large stems .

TOP CUTTING
Use a wide sweeping motion (see Fig . 7) . A slight downward tilt of the cutting blades in the direction of motion gives the best cutting results . If desired, you can use a string to help guide you as you cut your hedge level . Decide how high you want the hedge . Then, stretch a piece of string along the hedge at this height .
Trim the hedge just above this guide line .

SIDE CUTTING
When trimming the sides of the hedge, begin at the bottom and cut upwards (see Fig . 8) . Trim the side of a hedge so that it will be slight narrower at the top .
This shape will expose more of the hedge, resulting in a more uniform growth .

MAINTENANCE

WARNING: When servicing, use only identical replacement parts . Use of any other parts may create a hazard or cause product damage . To ensure safety and reliability, all repairs should be performed by a qualified service technician .
CLEANING
WARNING: o avoid serious personal injury, always remove the battery pack from the product when cleaning or performing any maintenance .

• Use a soft brush to remove debris from all air intakes and cutting blade .

• To remove pitch and other sticky residue, spray the blades with resin solvent .
  Run the motor briefly so that the solvent is event distributed .

• Wipe the surface with a dry cloth .

WARNING: Never use water for cleaning your trimmer . Avoid using solvents when cleaning plastic parts . Most plastics are susceptible to damage from various types of commercial solvents . Use clean clothes to remove dirt, dust, oil, grease, etc .

SHARPENING THE CUTTING BLADE

1. Start and stop your hedge trimmer until the cutter blade and the guard are slightly offset, as shown in Fig . 9 . This will allow clearance for the file between cutter teeth and guard teeth .
2. Remove the battery pack from you hedge trimmer .
3. Clamp the blade assembly in a vise and file the exposed cutting surface of each blade tooth . Remove as little material as possible . Be sure to retain the original angle of each tooth when filing .
4. Remove the hedge trimmer from the vise; restart it and stop it to expose the unsharpened edges of the blade teeth .
5. Remove the battery pack and repeat the sharpening procedure above .
   NOTE: Do not operate your hedge trimmer with dull or damaged cutting blades .
   This may cause overload and will give unsatisfactory cutting results .

LUBRICATING THE BLADES (Fig. 10)

For best operation and longer blade life, lubricate the hedge trimmer blades with light-weight machine oil before and after each use .

1. Remove the battery pack from the hedge trimmer .
2. Lay the hedge trimmer on a flat surface . Apply some light-weight machine oil along the edge of the top blades . If you will be using the hedge trimmer for an extended time, it is advisable to take a break, remove the battery, and oil the blades .
   If the upper blades are aligned completely with the lower ones, start the hedge trimmer and then stop it to offset the blades before lubrication .

WARNING: Do not oil while the hedge trimmer is running .
WARNING: Blades are sharp . When handling the blade assembly, wear nonslip, heavy-duty protective gloves . Do not place your hand or fingers between blades or in any position where they could get pinched or cut . NEVER touch blades or service the
unit with battery pack installed .

TRANSPORTING AND STORING

• Always place the blade guard on the blade before storing or transporting the hedge trimmer . Use caution to avoid the sharp teeth of the blade .
• Clean the hedge trimmer thoroughly before storing .
• Store the hedge trimmer indoors, in a dry place that is inaccessible to children .
• Keep away from corrosive agents such as garden chemicals and deicing salts .

WARNING: Blades are sharp . When handling the blade assembly, wear non- slip, heavy-duty protective gloves . Do not place your hand or fingers between blades or in any position where they could get pinched or cut . NEVER touch blades or service the
unit with battery pack installed .

TROUBLESHOOTING

check contacts and reinstall the battery pack.
◾ The battery pack is depleted.| ◾ Charge the battery pack.
◾ The battery pack is too hot.| ◾ Remove the battery pack from the tool and allow it to cool until the temperature drops below 152°F (67°C).
◾ The hedge trimmer is too hot.| ◾ Release both switch levers; allow the trimmer to cool until the temperature drops below 170.6°F (77°C).
◾ The two switch levers are not depressed simultaneously.| ◾ Depress the switch levers on the front and rear handle simultaneously.
◾ The blade is jammed.| ◾ Remove the battery pack from the tool, remove the obstruction carefully, then reinsert the battery and restart the tool.
Excessive vibration or noise.| ◾ Dry or corroded blades.| ◾ Lubricate the blades, following the section “LUBRICATING THE BLADE” found in this manual.
◾ Blades or blade support is bent.| ◾ Replace with a new blade or support.
Contact EGO service center for blade or support replacement service.
◾ Bent or damaged teeth.| ◾ Replace with a new blade. Contact EGO service center for blade replacement service.
◾ Loose blade bolts.| ◾ Tighten the blade bolts. Using a 5/16″ wrench, turn the bolt clockwise to tighten.

EGO LIMITED WARRANTY

WARRANTY POLICY TERMS AND DURATION
Chervon North America, Inc . (“Chervon North America”) provides the following Limited Warranty for EGO products to the original purchaser of EGO products .
The detailed warranty period for each EGO product can be found online at http://egopowerplus.com/warranty-policy .
Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims or would like a hard copy of the warranty .
LIMITED SERVICE WARRANTY
EGO products are warranted against defects in material or workmanship from the date of original retail purchase for the applicable warranty period . For any properly and timely submitted warranty claim, if Chervon North America determines a product to be
defective during the warranty period, the product will receive free repair or replacement as determined by Chervon North America .
HOW TO OBTAIN SERVICE
For warranty service, within the applicable warranty period, please contact EGO Customer Service toll-free at 1-855-EGO-5656 . When requesting warranty service, you must present the original dated sales receipt . An authorized service center will be selected to evaluate and repair the product if defective according to the stated warranty terms . When bringing your product to the authorized service center, there may be a small deposit that will be required when dropping off your tool . This deposit is refundable when the repair service is deemed to be covered under warranty .
ADDITIONAL LIMITATIONS & EXCLUSIONS
This limited warranty applies only to the original purchaser from an authorized EGO retailer and is not transferable . EGO products shall not be considered defective, and this warranty will not apply, where the claimed defect is attributable to any cause other than the above-defined defects . This warranty shall be void if the product has been used for rental purposes . This warranty shall not apply to damage caused by accident, abuse, misuse, alteration, modification, unauthorized repair, liquid contact, fire, earthquake or other external cause; operating the product outside EGO’s instructions, specifications or guidelines; or failure to properly service of maintain the product . This warranty also does not apply to cosmetic damage, including but not limited to scratches or dents; defects caused by normal wear and tear or otherwise due to the normal aging of the product .
THIS EXPRESS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE OR USE, WHICH ARE DISCLAIMED . Any implied warranties, including warranties of merchantability or fitness for a particular purpose, that cannot be disclaimed under state law are limited to the applicable warranty period defined at the beginning of this article . The sole and exclusive remedy in connection with the purchase, installation, use, and/or performance of the EGO products is repair or replacement of the product as determined by Chervon North America . Chervon North America’s maximum liability shall not in any case exceed the purchase price paid for the product . CHERVON NORTH AMERICA SHALL NOT BE LIABLE TO THE USER OR TO ANYONE ELSE FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, INDIRECT, OR PUNITIVE DAMAGES ARISING FROM USE OF THE PRODUCTS, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, DEATH, PROPERTY DAMAGE, LOST PROFITS, OR OTHER ECONOMIC INJURY . This warranty gives you specific legal rights, and you may also have other rights which vary from state to state . Some states do not allow limitations on how long an implied warranty lasts, the exclusion or limitation of incidental or consequential damages, or the limitations on time to bring certain actions, so such limitations contained herein do not apply to individual consumers in those states .
This warranty is subject to and shall be interpreted according to Michigan law without regard to principles of conflicts of laws . No legal action shall be brought against Chervon North America unless filed within one (1) year after the basis for such legal action becomes known, or with the exercise of reasonable diligence should have become known . Any action not timely filed shall be deemed waived .
For customer service contact us toll-free at:
1-855-EGO-5656 or EGOPOWERPLUS.COM .
EGO Customer Service
769 Seward Ave . NW, Suite 102
Grand Rapids, Michigan 49504 .

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>