EGO TR3800E-B Electric Lawn Tractor Instruction Manual

TR3800E-B
ELECTRIC LAWN TRACTOR

TR3800E-B Electric Lawn Tractor

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READ ALL INSTRUCTIONS!

**** READ OPERATOR’S MANUAL

SAFETY SYMBOL

The purpose of safety symbols is to attract your attention to possible dangers. The safety symbols and the explanations with them deserve your careful attention and understanding. The symbol warnings do not, by themselves, eliminate any danger. The instructions and warnings they give are no substitutes for proper accident prevention measures.
WARNING: Be sure to read and understand all safety instructions in this Operator’s Manual, including all safety alert symbols such as “DANGER,”
“WARNING,” and “CAUTION” before using this tool. Failure to follow all instructions listed below may result in electric shock, fire, and/or serious personal injury.

SYMBOL MEANING
This page depicts and describes safety symbols that may appear on this product. Read, understand, and follow all instructions on the machine before attempting to assemble and operate it.
SAFETY SYMBOLS

| Safety Alert
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| Eye Protection
| DANGER – Steep slope hazard
| Never carry children
| WARNING – Do not use this machine on slopes greater than 12°
| WARNING – KEEP HANDS AND FEET AWAY
| Do not step
**| This product is in accordance with applicable EC directives
| Direct Current
| Read & Understand Operator’s Manual
| Maintain Safety Devices
| DANGER – Keep Bystanders Away from the Blades
| Look behind while backing
| DANGER – Thrown objects
| Guaranteed sound power level. According to the European community’s Directive.
| Waste electrical products should not be disposed of with household waste. Take to an authorized recycler.
| CAUTION – Do not stare at operating lamp.
**| This product is in accordance with applicable UK legislation.
kPa| Kilopascal| RPM| Revolutions per minute
---|---|---|---
V| Volt| m| Meters
in| Inch| cm| Centimeters
Nm| Newton meter| mm| Millimeters
°C| Celsius| kg| Kilogram
km/h| Kilometers per hour| IPX4| Ingress Protection Degree

SYMBOLS IN THIS MANUAL
The information needs to be noted
The indicated action stops

SPECIFICATIONS

K 1.75 dB(A)
Sound pressure level at operator’s ear LpA| 83.6 dB(A)
K=3 dB(A)
Guaranteed sound power level LWA (measured according to 2000/14/EC)| 100 dB(A)
Vibration al,| Hand| 0.24 m/s2
K=1.5 m/s2
Body| 0.18 m/s2
K=1.5 m/s2

• The declared vibration total value has been measured in accordance with a standard test method and may be used for comparing one tool with another;
• The declared vibration total value may also be used in a preliminary assessment of exposure.

NOTICE: The vibration emission during actual use of the power tool can differ from the declared value in which the tool is used; In order to protect the operator, user should wear gloves and ear protectors in the actual conditions of use.

RECOMMENDED ACCESSORIES

WARNING: Use only accessories listed below. Use of accessories that do not meet the original equipment specifications may lead to improper performance and compromised safety.

DESCRIPTION

KNOW THE TRACTOR (Fig. A1)

1. Seat
2. Cup Holders
3. Rear Wheel (Drive Wheel) (x2)
4. Wash Port (x2)
5. Deck
6. Anti-Scalp Wheel (x2)
7. Front Wheel (x2)
8. Front Bumper
9. Parking-Brake Pedal
10. LED Headlight (x2)
11. Power Unit
12. Storage Compartment
13. Parking-Brake Lock Lever
14. Steering Wheel
15. Seat Position Adjustment Lever
16. Grass Bagger
17. Charging Port
18. USB Port
19. Storage Basket
20. Accelerator Pedal
21. Deck-Height Adjustment Lever
22. Tipping Lever
23. Handle
24. Tractor Status Indicator
25. Blade Speed Adjustment Button
26. MOWING IN REVERSE Button
27. Start/Stop Button
28. Direction Control Lever
29. Safety Key
30. PTO Switch
31. CCS Button
32. LED Light Button / Bluetooth Button
33. Driving Speed Adjustment Button
34. Power-Unit Cover Release Button
35. Power-Unit Cover
36. Power unit with six battery compartments
37. Battery-Release Button

KNOW THE LCD SCREEN (Fig. A2)
Refer to the section “TRACTOR STATUS REFERENCE” and “FAULT CODE REFERENCE” for more information about the icons and indicators on the LCD screen.

1. CCS Icon
2. Safety-Device Status Indicator
3. MOWING IN REVERSE OFF Icon
4. Drive Icon
5. Reverse Icon
6. Safety Key Icon
7. LED Lights Icon
8. Bluetooth Icon
9. Blade Speed Indicator
10. Hour Meter
11. Fuel Gauge
12. Temperature Icon
13. Alert Icon (Overload/Low-Power)
14. Vacant Battery Compartment Icon
15. Occupied Battery Compartment Icon
16. Fault Code Indicator
17. Load Indicator
18. Driving Speed Indicator
19. Full Bagger Icon
20. No Bagger Icon

UNPACKING

NOTICE: Save the packing materials until you have carefully inspected and satisfactorily operated the product. If any parts in packing list assembled on the machine please instantly contact EGO service.
NOTICE:: Except the tools in below packing list, all other tools mentioned in the manuals are just recommended but not provided.
PACKING LIST (Fig. B)

(with two sets of bolt & nut for side brackets)
B-15| U-shaped Bracket| B-16| Side Bracket
B-17| Tipping Lever| B-18| Left and Right Bagger
Support Bracket
B-19| Cross Bar| B-20| M8X40 Bolt
B-21| M8X25 Bolt| B-22| M8 Nut

ASSEMBLY

INSTALLING THE STEERING WHEEL (Fig. C1)

INSTALLING THE SEAT (Fig. C2)
WARNING: The safety interlock system must not be disconnected or bypassed. Doing so could cause the tractor to operate unexpectedly, resulting in personal injury.

INSTALLING THE GRASS BAGGER (Fig. C3-C8)

ADJUSTMENT

BEFORE ADJUSTMENT (Fig. D1)
ADJUSTING THE CUTTING-DECK HEIGHT (Fig. D2)
ADJUSTING THE ANTI-SCALP WHEELS (Fig. D3 – D6)

ADJUSTING THE SEAT (Fig. D7)

OPERATION

BEFORE OPERATION (Fig. E1)
SETTING THE PARKING BRAKE (Fig. E2)

WARNING: THE PARKING-BRAKE PEDAL CANNOT SLOW DOWN THE DRIVING SPEED. NEVER TRY TO DEPRESS THE PARKING-BRAKE PEDAL TO SLOW DOWN THE DRIVING SPEED DURING DRIVING. WHEN THE PARKING-BRAKE PEDAL IS DEPRESSED BUT IS NOT ENGAGED IN THE PARKING-BRAKE POSITION, THE ELECTRIC BRAKE IS NO LONGER EFFECTIVE AND THE TRACTOR WILL STOP MOVING ON A FLAT SURFACE. BUT IF THIS HAPPENS ON A SLOPE, THE TRACTOR MAY SLIDE DOWN THE SLOPE ONCE THE PARKING-BRAKE PEDAL IS RELEASED.
WARNING: PULL UP THE PARKING-BRAKE LOCK LEVER AND DEPRESS THE PARKING- BRAKE PEDAL IMMEDIATELY TO ENGAGE IT IN THE PARKINGBRAKE POSITION IN CASE ANY EMERGENCY OCCURS, THE TRACTOR WILL STOP IMMEDIATELY AND WILL NOT SLIDE DOWN THE SLOPE.
ATTACHING / DETACHING THE BATTERY PACK (Fig. E3 – E6)
In order to start this tractor, EGO batteries totaling 15 Ah (2 X BA4200/BA4200T) or more are required. For best performance, we recommended use of EGO batteries that total 30 Ah or more.

CHARGING THE TRACTOR
Use only with the recommended battery packs and chargers.

• Charge the battery pack(s) separately (Fig. E7)
  NOTICE: Refer to corresponding battery and charger manuals for detail instructions.

• Charge the battery pack(s) via charging port (Fig. E8-E10)

TESTING THE SAFETY INTERLOCK SYSTEM
a. To test the deck-blade system (Fig. E11 – E12)
b. To test the driving system (Fig. E13 – E14)
If the deck-blade system and/or the driving system fails to stop when the operator is off of the seat and if the cause cannot be determined after confirming the plug and socket connection of the seat is well connected, contact your EGO customer service center immediately.
COMMUNICATION TECHNOLOGY
For information on our full range of connected products and services, including connection instructions, please scan QR Code below or visit www.egopowerplus.eu/connect. CHECKLIST BEFORE OPERATION

• Ensure that the work area is clear of children, bystanders, and pets.
• Clear the work area of objects that may be thrown by the tractor blades.
• Clean debris from the tractor.
• Check for loose fasteners.
• Check to make sure that all guards are in place and working properly.
• Visually check the tires whether they are inflated.
• Check the brake operation.
• Adjust the deck height to the desired cutting position best suited for the lawn, and adjust anti-scalp wheels accordingly.
• Adjust the seat position and make sure both pedals can be reached.
• Verify the battery charge level.
• Test the safety interlock system.
• Ensure the grass bagger is installed properly.

STARTING THE TRACTOR (Fig. E15 – Fig. E16)
WARNING: Avoid sudden starts, stops, and turns, as well as excessive speed, especially when first learning to operate the tractor. The tractor can spin rapidly, which may cause you to lose control and result in serious injury and/or damage.
WARNING: Before starting the tractor, check and make sure the blades are disengaged within 5s when pushing the PTO switch downward. If the blades fail to stop, do not use the tractor and contact your EGO customer service immediately.
NOTE:

• If the parking-brake pedal is set at the parking-brake position, you need to only press the start/stop button for 3 seconds to illuminate the LCD screen and then release the parking-brake pedal before driving the tractor.
• The cutting blades can be started at any time once the LCD screen is fully illuminated and the direction control lever is not pulled backward in the “R” direction. To turn on the blades while driving the tractor in reverse, refer to the section “TURNING BLADES ON WHILE DRIVING IN REVERSE” in this manual.

NOTICE: Follow Fig. E17 to get the lowest driving speed until you are fully capable of operating the tractor in all situations.
The electric lawn tractor does not memorize the driving speed and blade speed settings. The driving speed and blade speed will return to level 2 every time the tractor is turned off.
Driving Speed Adjustment (Fig. E17)
Blade Speed Adjustment (Fig. E18)
NOTE: When in “Level 3”, press the blade speed adjustment button again and the blade speed will resume the previous speed.
LED Lights (Fig. E19)

• The LED headlights could be turned on and off by the LED light switch.

USB Port
NOTICE: The USB port provides charging power of 5 Voltage DC at up a combined draw of 1.5 Amperes and is powered only when the tractor is startup.
STOPPING THE TRACTOR (Fig. E20)
WARNING: Always set the parking-brake pedal at parkingbrake position when the tractor stops driving on a slope, otherwise, the tractor may slide down the slope, which may cause serious tractor damage or personal injury!
NOTE: In a situation when the parking-brake pedal is set to the parkingbrake position and the operator is off the seat, but the battery packs are not removed:

• In case the LCD screen is turned off, the battery indicators, start/ stop button, and CCS button will remain illuminated for 1 hour.
• In case the LCD screen shows the “fuel gauge” or operator interface, the tractor will automatically shut off after 1 hour.

Limp-Home Mode
When battery charge becomes critically low, the tractor will go into Limp-Home mode to preserve enough power to travel back to the charging area.

• The blades switch into low rotation speed, which could only cut very little amount of grass. Upon encountering tall and dense grass, the blades will stop rotating. The audio indicator will sound (beep) intermittently.
• The tractor status indicator will flash red every second, both the alert icon (low-power) and the icon of each occupied battery compartment will blink.

The operator should:

• Push the PTO switch downward to turn off the blade motors. The audio indicator will stop sounding when the blade motors stop.
• Stop working and get to the charging area as soon as possible. The maximum distance the tractor can travel is 1000m.

When the battery is nearly depleted, both the alert icon (low-power) and the icon of each occupied battery compartment will blink every half a second. The tractor will stop working immediately. The operator will have to transport the tractor to the charging area for charging.
NOTICE: If manual pushing is needed, be sure that the batteries are disconnected from the tractor and the parking-brake pedal is released from the parking-brake position.
DRIVING THE TRACTOR (Fig. E21)
DANGER: Stay at least two mowing widths away from any ditches, drop-offs, or water. Front wheels can rotate when the tractor is stopped, even with the brake applied, and cause the tractor to go over the edge or into the water and result in death or serious personal injury.
WARNING: Do not operate the tractor on public roadways.
WARNING: If blockage happens or you strike a foreign object, stop the motors and remove the batteries. Remove grass clippings, leaves, dirt and any other accumulated debris; thoroughly inspect the tractor for damage and repair the damage before restarting and operating the tractor.
NOTE:

• During driving, when you leave the seat, the tractor status indicator will turn off. When restarting driving again, sit back on the seat and fully depress the parking-brake pedal to make the tractor status indicator shine green.
• When switching between forward and reverse during driving, move the direction control lever directly from one end to the other without stopping in the neutral position, otherwise the tractor may stop moving.

USING CRUISE CONTROL (CCS)
To activate (enter) Cruise Control (CCS) (Fig. E22)
NOTE: The driving speed level shown on the LCD screen may not accurately represent the actual driving speed of the tractor in cruise control. Press the speed adjustment button to “refresh” the driving speed level on the LCD screen.
To stop (exit) Cruise Control (CCS), you may choose one of the three ways:

• Depress the accelerator pedal all the way and keep depressing. The CCS function will stop and the tractor will continue driving.
• Slightly depress the accelerator pedal and then release it. The tractor and the CCS function will stop.
• Press the CCS button. The tractor and the CCS function will stop.

NOTE: When the CCS is stopped, the “ ” icon will disappear from the LCD screen and beep will sound twice.
NOTE: If the parking-brake pedal is depressed, the tractor will stop but the “ ” icon will blink on the LCD screen to indicate the CCS is on standby. In this case, release the parking-brake pedal, press the CCS button. The tractor will resume driving automatically and the “ ” icon will stop blinking.
TURNING BLADES ON WHILE DRIVING IN REVERSE
NOTICE: Mowing in reverse is not recommended.
WARNING: Use extreme caution when mowing in reverse. Always make sure no individuals come into the work area, especially small children before and while mowing in reverse.
WARNING: The visibility of the operators could be impaired when operating the tractor attached with the bagger kit. Extreme caution and familiarity with the surroundings should always be taken into consideration before and while mowing in reverse.
To Activate (Enter) MOWING IN REVERSE (E23)
To Stop (Exit) MOWING IN REVERSE, you may choose one of the four ways:

• Press the MOWING IN REVERSE button once.
• Raise yourself off the tractor seat.
• Press the start/stop button for 3s to turn off the LCD screen.
• Remove the safety key or remove the battery pack(s) to shut down the tractor.

NOTE: When the MOWING IN REVERSE is stopped, the icon will illuminate on the LCD screen.
EMPTYING THE GRASS BAGGER (Fig. E24)
NOTE: When the “ ” icon blinks on the LCD screen, the grass bagger is full. After the bagger is emptied, the “  **” icon will disappear from the LCD screen.
NOTE:** The grass bagger should be replaced properly onto the tractor, otherwise, the tractor can be driven but the blade motors cannot be turned on.

MAINTENANCE

WARNING: Always wear eye protection with side shields. Failure to do so could result in objects being thrown into your eyes resulting in possible serious injury.
WARNING: Always protect your hands by wearing heavy gloves or wrapping the cutting edges with rags or other materials when performing any maintenance on the tractor blade. Always remove the safety key and battery packs when servicing or transporting the tractor.
RECOMMENDED MAINTENANCE SCHEDULE(S)

◾ Visually check the tires whether they are inflated.
◾ Inspect the blades.
◾ Inspect the entire product for damaged, missing, or loose parts such as side discharge chute, screws, nuts, bolts, caps,
etc., ensuring that all guards are in place and working properly.
◾ Check and make sure the accelerator pedal could be depressed and release properly.
◾ Check the steering wheel damper. The steering wheel should be rotated with certain resistance.
After each use| ◾ Clean the tractor and wash the deck.
Every 25h| ◾ Check the tire pressure.
Every 100h| ◾ Check the rear wheels, ensuring that all lug nuts are fastened at the recommended torque (101-103 Nm).
◾ Check the front wheels, ensuring that the nut is fastened at the recommended torque (90-92 Nm).
Every 200h| ◾ Check the front wheels, ensuring that they turn freely.
Every half a year| ◾ Check the parking-brake pedal. Remove the battery from the tractor, then pull up the parking-brake lock lever and depress the parking-brake pedal to set the parking-brake. Manually push the tractor forward to see if the tractor can be moved without the rear wheels rotating. If the tractor moves and the rear wheels rotate meanwhile, please contact EGO
customer service center for repair.
Before storage| ◾ Remove the batteries from the tractor.
◾ Remove the safety key from the tractor.
◾ Perform all maintenance procedures listed above and thoroughly clean the tractor.
◾ Inspect the entire product for damaged, missing, or loose parts, replace or tighten the corresponding ones before storage.
Annually| ◾ Lubricate the shaft sleeves of the front wheels.

GENERAL MAINTENANCE
Emptying the grass (Fig. F1 – F3)
Cleaning the tractor housing (Fig. F4).
Using wash port to clean tractor deck (Fig. F5 – F6)

NOTICE: When finishing cleaning, turn off the tractor completely and then remove the garden hose and quick-coupler.
MAINTAINING THE TRACTOR DECK AND THE CUTTING BLADES
Preparation (Fig. G1)
Removing the deck (Fig. G2 – G3)

Replacing the cutting blades (Fig. G4 – G6)

Leveling the deck
a. When to level (Fig. G7 / Fig. G8 / Fig. G9)
b. Before leveling
◾ Checking the cold tire pressure (Fig. G10)
◾ Check the cutting blades. Remove and replace worn, cracked, and/or bent blades as necessary.
c. Preparation for leveling (Fig. G11)
d. How to level
◾ To make side-to-side adjustment (Fig. G12)
◾ To make front-to-rear adjustment (Fig. G13)

STORAGE AND TRANSPORT

TRANSPORTING THE TRACTOR (Fig. H1 – H5)

NOTICE: Secure the tractor as needed, using straps or cables to prevent movement during transport.
STORAGE (Fig. I1 – I2)
NOTICE: Remove and store the battery pack(s) separately refer to the corresponding manuals.
Clean and check the tractor before storage refer to the sections “GENERAL MAINTENANCE” and “RECOMMENDED MAINTENANCE SCHEDULE(S)”.
Protecting the environment
WEEE (Waste Electrical and Electronic Equipment) Do not dispose of electrical equipment, used battery and charger into household waste! Take this product to an authorized recycler and make it available for separate collection. Electric tools must be returned to an environmentally compatible recycling facility.

TROUBLESHOOTING

The electric lawn tractor fails to drive when the accelerator pedal is depressed.| ◾ The combined Ah of the inserted batteries does not meet the requirement.| ◾ In order to start this tractor, use enough EGO batteries following the instructions in section “ATTACHING/ DETACHING THE BATTERY PACK” in this manual.
◾ The parking brake pedal is set in the braking position.| ◾ Fully depress the parking-brake pedal to release it from the parking-brake position.
◾ The tractor status indicator does not shine green.| ◾ Depress the parking- brake pedal and then release. The tractor status indicator will shine green, which means the tractor is ready to start.
◾ The operator is not sitting on the seat.| ◾ The tractor can only be operated, when the operator is properly sitting on the seat.
◾ The seat safety interlock system is not connected properly.| ◾ Remove the batteries from the tractor and lift the back of the seat up to make sure that the cable plug is properly connected to the socket on the bottom of the seat (see chapter “INSTALLING THE SEAT”). Follow the instructions in “STARTING THE TRACTOR” to restart the tractor to see if the tractor can be started. If not, please contact EGO customer service center for repair.
◾ Under extreme cold weather, the driving function may not start successfully due to the low temperature protection.| ◾ Always store the tractor and batteries in warm environment. Restart the tractor when it is warmed up. Please do not make repeated attempts under extreme cold weather which may damage the machine.
◾ The travel path of the accelerator pedal is clogged with debris.| ◾ Check and remove the debris
◾ Failure of mechanical or electronic components of the accelerator pedal.| ◾ Contact EGO customer service center for repair.
◾ The direction control lever is placed in the neutral position.| ◾ Push/pull the direction control lever in the “D” or “R” direction.
The electric lawn tractor stops driving.| ◾ When switching between forward and reverse during driving, the direction control lever stays in the neutral position for long time.| ◾ Release the accelerator pedal and then depress it again.
◾ Failure of electronic components of the accelerator pedal.| ◾ Contact EGO customer service center for repair.
◾ The seat safety interlock system got disconnected during driving on a rough terrain.| ◾ Remove the batteries from the tractor and lift the back of the seat up to make sure that the cable plug is properly connected to the socket on the bottom of the seat (see chapter “INSTALLING THE SEAT”). Follow the instructions in “STARTING THE TRACTOR” to restart the tractor to see if the tractor can be started. If not, contact EGO customer service center for repair.
◾ The operator’s weight is not evenly distributed on the seat. The weight of the operator on the seat must be at least 20 kg for the seat safety interlock system to function properly.| 1. Sit on the seat properly, fully depress the parking-brake pedal and release it, then the tractor is ready for driving.
2. Disconnect and attach the batteries again if necessary.
◾ The parking-brake pedal is depressed enough but not locked to the parking position, the tractor will stop.| ◾ Follow the instructions in “STARTING THE TRACTOR” to restart the tractor.
The electric lawn tractor fails to start the blades when the PTO switch is activated.
PTO Switch icon blinks| ◾ The combined Ah of the inserted batteries does not meet the requirement.| ◾ In order to start this tractor, use enough EGO batteries following the instructions in section “ATTACHING/ DETACHING THE BATTERY PACK” in this manual.
◾ The PTO switch was not pushed down when the tractor was turned off last time.| ◾ Push the PTO switch down and then up to restart the blade motors.
◾ The tractor is overloaded at the moment the blades are starting to rotate, triggering the blade motors selfprotection.| ◾ Start the grass cutting in lower blade speed first and do not accelerate the blade speed until the blades are rotating successfully.
◾ Under extreme cold weather, the blade motor may not start successfully due to the low temperature protection.| ◾ Always store the tractor and batteries in warm environment. Restart the tractor when it is warmed up. Please do not make repeated attempts under extreme cold weather which may damage the machine.
◾ The blade interferes with the deformed tractor deck| ◾ Contact EGO Customer Service Center for repair.
◾ The grass bagger is not installed properly.| ◾ Install the grass bagger properly following the section “INSTALLING THE GRASS BAGGER” in the manual.
The blades stop rotating during grass cutting.| ◾ The tractor is overloaded.| ◾ Raise the deck cutting height or slow down the driving speed to reduce the load of the tractor.
◾ The deck is clogged with grass and debris.| ◾ Clean the deck and make certain that the blades have freedom of movement.
◾ The tractor is overheated.| ◾ Reduce the load of the tractor, by raising the deck cutting height or slowing down the blade/driving speed and allow the tractor to cool.
◾ The battery pack(s) in the tractor’s battery compartment is overheated, resulting in combined Ah rating of all inserted batteries to not meet the requirement| 1. The tractor can continue working if the combined battery Ah rating, overheated battery excluded, meets the requirement. Once the overheated battery returns to normal temperature, it will join in powering the tractor immediately.
2. If the combined battery Ah rating does not meet the requirement, the tractor will not work until more battery packs are inserted into the vacant battery compartments.
3. Reduce the load of the tractor by raising the deck cutting height or slowing down the driving speed when resuming operation.
◾ The tractor is in Limp-Home mode.| ◾ When the tractor is in Limp-Home mode, the blades are automatically switched into low rotation speed. The operator should stop working and drive to the battery charging area as soon as possible.
◾ The tractor is hit by a foreign object, resulting in motor self-protection.| ◾ Push the PTO switch down and then up to restart the blade motors.
◾ The tractor moves in reverse with the MOWING IN REVERSE OFF icon illuminated on the LCD screen.| ◾ Press the PTO switch down and restart the blade motors following the instructions in the section “To Active (Enter) MOWING IN REVERSE”.
The audio indicator continues sounding.| ◾ The tractor is in Limp-home mode and the blades are not turned off.| ◾ Push the PTO switch down to turn off the blade motors. The audio indicator will stop sounding when the blade motors are turned off.
◾ The tractor stops driving on a slope and the operator is off the seat without setting the parking-brake pedal at the parking-brake position.| ◾ Set the parking-brake pedal in the parking-brake position before leaving the tractor on the slope.
The power indicators on battery packs are still illuminated when the tractor is turned off.| ◾ When the tractor is turned off on level ground without removing the battery pack(s) from the tractor, the power indicators will remain illuminated for a period.| ◾ No action is needed. The battery indicators will go off when the tractor shuts off after a period. Refer to the section “STOPPING THE TRACTOR” for specific time
◾ When the tractor is turned off on a slope without setting the parking brake, the power indicators on battery packs will stay on until the battery charge is depleted. The audio indicator keeps sounding at the same time.| ◾ Set the parking-brake pedal at the parking-brake position before leaving the tractor on the slope. Otherwise, the tractor may slide down the slope.
The LCD screen fails to be illuminated with all icons on.| ◾ Start/stop button is not pressed for sufficient time.| 1. The LCD screen will only display the “fuel gauge” when the start/stop button is pressed briefly.
2. The LCD screen will turn on after fully depressing the parking-brake pedal and pressing the start/stop button for sufficient time simultaneously.
◾ When the safety key icon flashes on the LCD screen, the safety key is not inserted.| ◾ Insert the safety key, then fully depress the parking-brake pedal and press the start/stop button for sufficient time simultaneously to turn on the LCD screen.
◾ When the parking-brake icon flashes on the  LCD screen, the parking-brake pedal is not fully
depressed.| ◾ Insert the safety key, then fully depress the parking-brake pedal and press the start/stop button for sufficient time simultaneously to turn on the LCD screen.
The tractor cuts unevenly, with significant height difference front to rear.| ◾ The blades are dull.| ◾ Sharpen or replace the cutting blades as instructed in this manual.
◾ The blades are bent.| ◾ Replace the bent cutting blades following the instructions in section “Replacing the cutting blades”.
◾ The deck is not leveled, resulting in different cutting blade height| ◾ Level the deck following the instructions in section “Leveling the deck”.
The actual grass cutting height is not aligned with the claimed height.| ◾ The deck nuts are loosened on the suspension linkage.| ◾ Follow the instructions in section “Leveling the deck” to make correct front-to-rear adjustment for the tractor deck and securely tighten the nuts on the suspension linkage.
◾ The deck is damaged or seriously worn.| ◾ Follow the instructions in section “Removing the deck” to have tractor deck replaced.
The tractor does not mulch properly.| ◾ Wet grass clippings are sticking to the underside of the deck.| ◾ Wait until the grass dries before mowing.
◾ The tractor is set to cut too much grass at once.| ◾ Raise the deck cutting height.
Excessive vibration.| ◾ The cutting blades are loose.| ◾ Tighten the blade bolt to the recommended torque.
◾ The blades are bent.| ◾ Replace the bent cutting blades following the instructions in section “Replacing the cutting blades”.
◾ The deck is not leveled.| ◾ Level the tractor deck following the instructions in section “Leveling the deck”.
◾ The deck nuts are loosened on the suspension linkage.| ◾ Tighten the nuts on the suspension linkage.
◾ The deck is set to cut too much grass at once.| ◾ Raise the deck cutting height.
There are grass or debris remaining on the ground after mowing.| ◾ The deck is set to cut too much grass at once when the grass is tall.| ◾ Begin with a high cutting height and reduce it until the desired mowing result is attained. Grass over 152 mm tall should be mowed twice, at successively lower cutting heights.
◾ The grass is wet.| ◾ Do not mow when the grass is wet. Wait until the grass dries.
 ◾ The driving speed is high.| ◾ Slow down the driving speed.
 ◾ The blade speed is low.| ◾ Increase the blade speed gradually.
Short run time of the tractor with included batteries.| ◾ Lawn terrain, grass conditions, cutting-height setting, driving speed, blade speed, etc. will greatly affect the running time.| ◾ Raise the deck cutting height and slow down the blade speed to reduce the cutting load.
The tractor is not tracking straight.| ◾ The tire pressures for the left and right wheels are different.| ◾ Check and adjust the air pressure in both front rear wheel tires, according to the recommendation in section “SPECIFICATIONS” in this manual.
The parking-brake pedal cannot be released from the parking-brake position or is slow to spring back.| ◾ The travel path of the parking-brake pedal is clogged with debris.| ◾ Check and remove the debris.
The tractor cannot be charged via charging port with the tractor status
indicator shining solid red.| ◾ The plug of the charger is not inserted correctly into the charging port on the tractor.| ◾ Reconnect the charger plug to see whether the tractor can be charged normally.
◾ There is no power in the wall outlets.| ◾ No action is needed. Wait until the power recovers.
◾ Charger malfunction.| ◾ Please contact EGO customer service center and have the charger inspected and/or repaired if needed by a qualified service technician.
◾ The charger port on the tractor is faulty.| ◾ Please contact EGO customer service center for repair.
The charging time via the tractor charging port is too long.| ◾ Using EGO Adapter ACA1000 for charging requires long time.| ◾ Use EGO charger CHV1600E for charging the electric lawn tractor directly.
The batteries cannot be fully charged via the tractor charging port.| ◾ Firmware bug of the tractor or the battery pack or the charger failure.| ◾ Reset the charger by unplugging the charger and waiting for several minutes. Then reconnect the plug to the power supply. If this does not solve the problem, call EGO Customer Service Center.
The tractor cannot be started after cleaning.| ◾ Improper cleaning, such as water getting on the electric components, LCD screen etc.| 1. Follow the instructions in section “GENERAL MAINTENANCE”to clean the tractor correctly.
2. If the tractor caught in rain accidentally, leave it to dry or use compressed air to dry it.
The deck gets clogged fast.| ◾ The deck was not properly cleaned after previous use.| ◾ Clean the tractor deck after each use, following the section “Using wash port to clean the deck”.
The tractor easily loses traction when climbing up on the slope.| ◾ The tires of the rear wheels are worn.| ◾ Seek local service to replace the wheel tires.
◾ Mowing on a steep slope.| ◾ The tractor should not be used to mow slopes steeper than required degrees.
When the tractor is stopped on a slope with the parking-brake pedal engaged, the tractor can roll down the slope.| ◾ The brake components are excessively worn due to improper operation of the tractor.| ◾ Contact EGO customer service center for repair.
There is no water coming from the wash port when attempting to wash the deck.| ◾ The wash-port quick coupler is not properly mounted onto the wash port.| ◾ Re-attach the wash-port quick coupler until you hear a clear click after firmly pushing. If it does not work, call EGO Customer Service Center.
An abnormal sound is heard when manually pushing the tractor without starting it.| ◾ The sound comes from the magnets inside the driving motor.| ◾ It is normal and no action is needed.
The steering wheel cannot be rotated.| ◾ The steering wheel assembly is clogged with debris.| ◾ Check and remove the debris.
The tractor does not turn left/right when the steering wheel is rotated.| ◾ Failure of electronic or mechanical components.| ◾ Contact EGO Customer Service Center for repair.
The tractor fails to stop when releasing the accelerator pedal.| ◾ The return path of the accelerator pedal is clogged with debris.| ◾ Check and remove the debris.
◾ The CCS button is pressed unintentionally while driving. The tractor is in cruise-control mode| ◾ Check if the CCS icon is illuminated on the LCD screen, and exit the CCS as necessary. Refer to chapter “USING CRUISE CONTROL (CCS)”
The CCS function cannot be activated or turned off.| ◾ The CCS button is not pressed properly.| ◾ Press the CCS button until the CCS icon is illuminated on the LCD screen, or disappears from the LCD screen.
The front wheels of the tractor rotate with abnormal noise| ◾ The shaft sleeves of the front wheels require lubrication.| ◾ Remove the battery packs and then fill the injection ports with grease until the grease overflows the upper edge or lower edge of the shaft sleeves of the front wheels.

TRACTOR STATUS REFERENCE

LCD Display| Description| Tractor Status Indicator| Audio Indicator| Cause| Solution
---|---|---|---|---|---
| Fuel Gauge Icon| OFF| No| It indicates the average charge capacity of inserted batteries| This is normal operation. No action is needed.
| Hour Meter Icon| OFF| No| It shows the total driving time of tractor, in hours and cannot be reset.| This is normal operation. No action is needed.
| Load Indicator Icon| OFF| No| It indicates the current load of the tractor.| This is normal operation. No action is needed.
| LED lights icon illuminates on the LCD screen.| OFF| No| The headlights are turned on by the LED light switch.| This is normal operation. No action is needed.
| Bluetooth icon illuminates on the LCD screen| OFF| No| The tractor is connected to a mobile device via Bluetooth.| This is normal operation. No action is needed.
| MOWING IN REVERSE OFF Icon illuminates on the LCD screen.| OFF| No| It indicates the blades cannot be turned on when the tractor moves in reverse.| This is normal operation. If needed, turn the blades on while driving in reverse following the section “TURNING BLADES ON WHILE DRIVING IN REVERSE in the manual.
| Drive Icon illuminates on the LCD screen.| OFF| No| It indicates the tractor can be driven or is driving forward.| This is normal operation. Place the direction control lever in “D”, neutral, or R’ position according to the need.
| Reverse Icon illuminates on the LCD screen.| OFF| No| It indicates the tractor can be driven or is driving backward.
| Drive icon and reverse icon blink alternately| OFF| No| It indicates the tractor could not be driven.
| Safety key icon illuminates| OFF| No| The safety key is inserted correctly.| This is normal operation. No action is needed.
Safety key icon blinks when the LCD screen displays “fuel gauge”.| OFF| No| The safety key is not inserted.| Insert the safety key then fully depress the parking-brake pedal and press the START/STOP button simultaneously for more than 3 seconds to turn on the tractor.
Key Control Panel Box Assembly is broken.| Contact EGO customer service center for repair.
| Parking-brake icon blinks when the LCD screen displays the “fuel gauge”.| OFF| No| The parking brake pedal is not depressed.| With the safety key inserted, fully depress the parking-brake pedal and press the START/STOP button simultaneously for more than 3 seconds to turn on the tractor.
Parking-brake icon blinks when the LCDscreen displays operator interface.| OFF| No| Depress the accelerator pedal before depressing the parking- brake pedal to make the tractor indicator shine green.| Start the tractor properly following the section “STARTING THE TRACTOR”.
Parking-brake icon illuminates| OFF| No| The parking-brake pedal is set at the parking-brake position.| Release it before starting the tractor.
| Seat sensor icon illuminates| OFF| No| The operator leaves the seat or the seat safety interlock system is disconnected.| If with the operator is seated on the seat and the icon is on, stop operating the tractor immediately and check the seat connection. If the seat connection with
the tractor is confirmed correct, please contact a qualified service technician for repairs.
| PTO Switch icon blinks| OFF| No| The operator leaves the seat or the seat safety interlock system is disconnected.| If with the operator is seated on the seat and the icon is on, stop operating the tractor immediately and check the seat connection. If the seat connection with
the tractor is confirmed correct, please contact a qualified service technician for repairs.
| The icon of a certain battery compartment blinks.| OFF| No| A certain battery during discharging is over-current.| No action is needed. The tractor can continue working if the combined battery Ah rating, over-current battery excluded, is equal to or more than 15Ah. Once the over-current battery returns to normal, it will join in powering the tractor immediately and the icon will disappear.
| The icon of the empty battery compartment blinks| OFF| No| Battery capacity is not sufficient to allow the tractor to work.| In order to start this tractor, use enough EGO batteries following the instructions in section “ATTACHING/DETACHING THE BATTERY PACK” in this manual.
| The temperature icon and the exact occupied battery compartment
blink at the same time.| OFF| No| The battery pack in the corresponding numbered battery compartment is overheated.| 1. The tractor can continue working if the combined battery Ah rating, overheated battery excluded,
meets the requirement. Once the overheated battery returns to normal temperature, it will join in powering the tractor immediately.
2. If the combined battery Ah rating does not meet the requirement, the tractor will not work until more
battery packs are inserted into the vacant battery compartments.
3. Reduce the load of the tractor by raising the deck cutting height or slowing down the driving speed when resuming operation.
| The temperature icon blinks.| OFF| One beep| The tractor is overheated.| Reduce the load of the tractor by raising the deck cutting height or slowing down the blade/driving speed. Take a break and allow the tractor to cool.
The tractor is too cold.| Please do not make repeated attempts which may damage the machine. Always store the tractor and batteries in warm environment. Restart the tractor when it is warmed up.
| The alert icon blinks| Flashes red| One beep| The blade motor is overloaded.| Raise the deck cutting height or slow the driving speed to reduce the load of the tractor.
The side discharge chute is clogged with grass and debris.| Clean the side discharge chute after each use.
There is an interference between the blade and the tractor deck.| Call EGO Customer Service Center
| The icons of each occupied battery
compartment and alert icon blink every 1 second at the same time on the LCD screen.| Flashes red| Keeps beeping
until the PTO switch is pushed
downward.| The battery packs are low on charge and the tractor is in Limp Home mode.| Stop working and return to the battery charging area.
NOTE: When the tractor is in Limp-Home mode, the blades are automatically switched into low rotation speed and meanwhile the audio indicator will keep
beeping. The operator should push the PTO switch downward to turn off the blade motors. The audio indicator will stop beeping after the blades stop.
| The icon of each occupied battery
compartment and alert icon blink every half a second.| Flashes red| Keeps beeping| The blade motor was interrupted in operation and the PTO switch is not set to off position.| The tractor will stop working immediately. The operator should transport the tractor to the battery
charging area for charging.
| CCS icon illuminates on the LCD screen| Solid green| No| The tractor continues forward at a set speed without needing to step on the accelerator pedal.| This is normal operation. If needed, turn the CCS function off following the section “To stop (exit) Cruise Control (CCS)” in the manual.
CCS icon blinks on the LCD screen.| OFF| No| The CCS (cruise control system) function has failed.| The CCS function could not be set when the tractor is driving at very low speed or is driving in reverse.
Parking-brake pedal is depressed to stop the tractor.| After the parking-brake pedal is released, press the CCS button and the CCS icon will illuminate on the LCD, or exit the CCS function following the instructions in the section “To stop (exit) Cruise Control (CCS)”.
| No bagger icon illuminates on the LCD screen| n/a| No| It indicates the grass bagger is not mounted onto the tractor or is not mounted properly.| Mount the grass bagger onto the tractor properly.
| Full bagger icon blinks on the LCD screen| n/a| No| It indicates the grass bagger is full.| Empty the grass bagger and replace it properly.
n/a| n/a| OFF| Keeps beeping| The tractor is parked on a slope and the operator leaves the tractor without setting the parking-brake pedal at the parking-brake position.| Set the parking-brake pedal at the parking-brake position. The parkingbrake icon will illuminate and the sound indicator will stop beeping.
OFF| Charging Port Fault| Solid RED| n/a| There is no power supply.| Check the wall outlet whether there is 220V-240V supplied or the socket is good.
Solid RED| n/a| Electronic faults, such as the charging port is in open circuit, the fuse is blown, etc.| Contact EGO customer service center for repair.

FAULT CODE REFERENCE

it is loosened, tighten the bolt with recommended torque. Otherwise, Please contact EGO customer service center for repair.
Right blade motor fails in rotation| 609| One beep

NOTICE: For any other fault codes appeared on the LCD screen, which may indicate PCBA failure, loosen connection, motor failure of the driving motor, blade motors, etc., please remove all battery packs and re-insert them a few minutes later to restart the tractor. If this doesn’t solve the problem, please record the fault code and contact EGO customer service center for repair.

WARRANTY

EGO WARRANTY POLICY
Please visit the website egopowerplus.eu for full terms and conditions of the EGO Warranty policy.

References

• EGO Power Plus
• EGO Connect | EGO Power Plus

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