EGO HPW2000E 56V Lithium Ion Pressure Washer Instruction Manual

June 1, 2024
EGO

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EGO HPW2000E 56V Lithium Ion Pressure Washer

READ ALL INSTRUCTIONS!
READ OPERATOR’S MANUAL
WARNING : To ensure safety and reliability, all repairs should be performed by a qualified service technician.

SAFETY SYMBOL

The purpose of safety symbols is to attract your attention to possible dangers. The safety symbols and the explanations with them deserve your careful attention and understanding. The symbol warnings do not, by themselves, eliminate any danger. The instructions and warnings they give are no substitutes for proper accident prevention measures.

  • WARNING : Be sure to read and understand all safety instructions in this Operator’s Manual, including all safety alert symbols such as “DANGER,” “WARNING,” and “CAUTION” before using this machine. Failure to follow all instructions listed below may result in electric shock, fire, and/or serious personal injury.
  • WARNING : Risk of fire and burns. Do not disassemble, heat above 100 °C, or incinerate. Keep battery out of reach of children and in original package until ready to use. Dispose of used batteries promptly according to local recycling or waste regulations.

SAFETY INSTRUCTIONS

This page depicts and describes safety symbols that may appear on this product. Read, understand, and follow all instructions on the machine before attempting to assemble and operate.

EGO-HPW2000E-56V-Lithium-Ion-Pressure-Washer-fig-6

  • WARNING : Read and understand all instructions before using the machine. Failure to follow all instructions listed below may result in electric shock, fire and/or serious personal injury.
  • During use of high pressure cleaners, aerosols may be formed. Inhalation of aerosols can be hazardous to health.
  • High pressure jets can be dangerous if subject to misuse. The jet must not be directed at persons, live electrical equipment or the machine itself.
  • Do not use the machine within range of persons unless they wear protective clothing.
  • Do not direct the jet against yourself or others in order to clean clothes or foot-wear.
  • Risk of explosion – Do not spray flammable liquids.
  • High pressure cleaners shall not be used by children or untrained personnel.
  • High pressure hoses, fittings and couplings are important for the safety of the machine.
  • Water that has flowed through backflow preventers is considered to be non-potable.
  • Do not use the machine if important parts of the machine are damaged, e.g. safety devices, high pressure hoses, short pressure gun.
  • Depending on the application, shielded nozzles can be used for high pressure cleaning, which will reduce the emission of hydrous aerosols dramatically. However, not all applications allow the use of such a device. If shielded nozzles are not applicable for the protection against aerosols, a respiratory mask of class FFP 2 or equivalent may be needed, depending on the cleaning environment.
  • This machine is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge. Children should be supervised to ensure that they do not play with the appliance.
  • Know how to stop the product and bleed pressure quickly. Be thoroughly familiar with the controls.
  • Prevent unintentional starting. Ensure the switch is in the off-position before connecting to battery pack, picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that has the switch on invites accidents.
  • Always be aware of the danger of the reaction force and the sudden torque on the spray assembly when operating the gun.
  • Do not expose the appliance or battery to excessive temperatures.
  • Be aware of the risk of terminals of the battery operated appliance or battery being short-circuited by metal objects.
  • Rechargeable batteries are to be removed from the appliance before being charged.
  • Different types of batteries or new and used batteries are not to be mixed.
  • Exhausted batteries are to be removed from the appliance and safely disposed of.
  • If the appliance is to be stored unused for a long period, the batteries should be removed.
  • Do not use non-rechargeable batteries in place of rechargeable batteries.
  • Do not use modified or damaged batteries.
  • Use only with the specified battery packs and chargers.
  • Save these instructions. Refer to them frequently and use them to instruct others who may use this machine. If you lend someone this machine, lend them these instructions also to prevent misuse of the product and possible injury.

SPECIFICATIONS

  • Voltage 56 V
  • Maximum Rated Pressure 135 Bar
  • Maximum Rated Flow (with quick connect lance and stainless steel wand connected) 6.5 L/min
  • Maximum Rated Flow (with only short pressure gun connected) 9.5 L/min
  • Limited Maximum Pressure for Gun 250 Bar
  • Limited Maximum Flow for Gun 30 L/min
  • Weight (without battery pack) 16.8 kg
  • Recommended Operating Temperature 5°C – 40°C
  • Recommended Storage Temperature -20°C – 70°C
  • Measured sound power level LWA 84 dB(A) K=1.8 dB(A)
  • Sound pressure level at operator’s ear LPA
    • 72 dB(A)
    • K=3 dB(A)
  • Guaranteed sound power level LWA (measured according to 2000/14/EC) 86 dB(A)
  • Vibration ah 3.6 m/s2 K=0.9 m/s2

The declared vibration total value has been measured in accordance with a standard test method and may be used for comparing one tool with another; The declared vibration total value may also be used in a preliminary assessment of exposure.

NOTICE : The vibration emission during actual use of the power tool can differ from the declared value in which the tool is used; In order to protect the operator, user should wear gloves and ear protectors in the actual conditions of use.

RECOMMENDED ACCESSORIES

WARNING : Use only accessories listed below. Use of accessories that do not meet the original equipment specifications may lead to improper performance and compromised safety.

PART NAME MODEL NUMBER
Premium Foam Cannon AFC2000E
Turbo nozzle ANZ2000E-T
15° nozzle ANZ2015E
25° nozzle ANZ2025E
40° nozzle ANZ2040E
Rinse nozzle ANZ2000E-R

PACKING LIST (FIG. A1)

EGO-HPW2000E-56V-Lithium-Ion-Pressure-Washer-fig-1

KNOW YOUR PRESSURE WASHER (Fig. A1)

  1. Telescopic Handle
  2. Handle Lock Button
  3. Upper Holder Bracket
  4. Wheel (x2)
  5. Lower Holder Bracket
  6. Water Inlet Port
  7. Water Outlet Port
  8. Speed Button
  9. Speed Indicator
  10. Power Button
  11. .Battery Pack Compartment
  12. Nozzles Storage
  13. Battery Pack Compartment Cover
  14. Electric Contacts
  15. Ejection Mechanism
  16. Battery-Release Button
  17. Hose Holder Strap
  18. Stainless Steel Wand
  19. Quick Connect Lance
  20. High-pressure Hose
  21. Siphon Hose
  22. Quick-Coupler Set (x2)
  23. Foam Cannon
  24. Filter
  25. Nozzle Cleaning Needle
  26. Rinse Nozzle
  27. 40° Nozzle
  28. 25° Nozzle
  29. 15° Nozzle
  30. TURBO Nozzle
  31. Short Pressure Gun
  32. Battery Cover
  33. 5-LED Fuel Gauge
  34. Speed Indicator
  35. Speed Button
  36. Gun Handle
  37. Trigger
  38. Lock-off Button

ASSEMBLY

INSTALLING THE HOLDER BRACKET ASSEMBLY (Fig. B)

B-1 Upper Holder Bracket B-2 Lower Holder Bracket
B-3 Screws

CONNECTING THE HIGH-PRESSURE HOSE (Fig. C – Fig. D)
You may connect the high-pressure hose by one of the following ways:

  • Connect the high-pressure hose to the water outlet port and the gun directly using threaded connectors (Fig. C1 – Fig. C2);
  • Connect the high-pressure hose to the water outlet port and the gun using two quick-coupler sets to achieve easy installation/removal (Fig. D1 – Fig. D2).
  • NOTE : The quick-coupler sets have been installed onto the water outlet port, high-pressure hose, gun at the factory.

EGO-HPW2000E-56V-Lithium-Ion-Pressure-Washer-fig-2

CONNECTING THE LANCE AND WAND (Fig. E1 – Fig. E2)
To disconnect, screw the wand from the lance and then pull it out; loosen the knob on the lance and then pull back the outer ring of the quick-coupler of the gun to pull out the lance.
WARNING : Always hold the gun with one hand and the lance with the other hand when disconnecting the lance from the gun. Personal injury may result if the lance falls.EGO-HPW2000E-56V-Lithium-Ion-Pressure-Washer-
fig-3

CONNECTING A NOZZLE (Fig. F1 / Fig. F2)
NOTE : The nozzles cannot be connected to the lance.

  • Choose the 15° nozzle, 25° nozzle, 40° nozzle, or Turbo nozzle to install onto the wand (Fig. F1).
    F1-1| 15° Nozzle| F1-2| 25° Nozzle
    ---|---|---|---
    F1-3| 40° Nozzle| F1-4| TURBO Nozzle
  • The rinse nozzle is connected to the gun directly (Fig. F2).
    F2-1| Rinse Nozzle
    ---|---
  • WARNING : Always hold the gun with one hand and the nozzle with the other hand when disconnecting the nozzle from the gun. Personal injury may result if the nozzle jumps out.
  • Use the table below to pick the right nozzle for the job.
    Nozzle Selection| Applications
    ---|---
    Yellow 15° Nozzle| Clean small metal, concrete, or wood surfaces.

Green 25° Nozzle

| Clean larger metal, concrete, or wood surfaces.
White 40° Nozzle| Clean wide metal, concrete, wood, or vinyl surfaces.

Gray Rinse Nozzle

| Rinse vehicles.

Rinse the detergent off of metal, concrete, wood, or vinyl.

Turbo Nozzle

| Clean hard surfaces only. To prevent surface damage, do not use on cars and wooden surfaces.

CONNECTING THE FOAM CANNON (Fig. G)
The foam cannon is connected to the gun directly. To disconnect, pull back the outer ring of the quickcoupler, and then pull out the foam cannon.

CONNECTING THE SIPHON HOSE (Fig. H1 – Fig. H2)
When using a water bucket (not provided) as a source of water, connect the pressure washer to the siphon hose.
NOTE : Prefill the bucket so when immersed filter does not float to the surface.

CONNECTING TO A GARDEN HOSE (NOT PROVIDED)
When using water tap (not provided) as a source of water, connect the pressure washer to a garden hose (not provided).

OPERATION

APPLICATION
You may use this product for the purposes listed below:

  • Cleaning dirt on automobiles, walls, floors, etc.

ATTACHING/DETACHING THE BATTERY PACK
Use only with EGO’s battery packs and chargers listed in Fig. A2. Refer to corresponding battery packs and chargers manuals for more details. Fully charge before first use.
NOTE : Using one battery pack will not allow you achieve TURBO speed. For best performance, we strongly recommend use of two 5.0Ah or greater Ah battery packs.

  1. Raise the battery compartment cover by lifting the front of the cover.
  2.  To attach, align the battery ribs with the mounting slots in one and press the battery pack down until you hear a “click”. Attach the other battery (Fig. I1).
  3. To detach, depress the battery-release button and pull the battery pack out (Fig. 12).
    I2-1| Battery-release button
    ---|---
  4. Close the battery compartment cover

STARTING/STOPPING THE PRESSURE WASHER (Fig. J)

To Start the Pressure Washer

NOTICE : Do not start the pressure washer without water supply connected and turned on. This may damage the high-pressure seals and decrease pump life.

  1. Ensure that the siphon hose, high-pressure hose, gun, nozzle are connected properly.

  2. Connect lance, wand, foam cannon, filter according to your needs.

  3. Choose one of below water supply ways:

    • When using a garden hose (not provided), connect the pressure washer to the garden hose and then open the water tap.
    • When using a water bucket, connect the filter to the siphon hose and then immerse the filter and the quick-coupler joint fully into the water bucket.
  4. Install the battery pack(s).

  5. Press the power button to power on the pressure washer. The washer will always run at high speed after each start.
    NOTE : When the pressure washer is powered on but with no further actions, the washer will turn off automatically after 5 minutes of standby. During the first several minutes of standby, the speed indicator on the pressure washer will flash three green lights, which indicates there is no water flowing into the siphon hose.

  6. Hold the gun with both hands, press the unlock side of the lock-off button and then squeeze the trigger until a steady water flow is produced.
    NOTE : If the lance is connected, hold the gun with one hand and the lance with the other hand.

  7. Start spray washing.
    NOTE : It may take some time for the water to travel from the source and come out of the nozzle as a steady spray. To achieve a steady water flow quickly, you may want to:

    • a. Remove the nozzle.
    • b. Press the trigger and wait until a steady water stream starts coming out of the wand.
    • c. Release the trigger and re-install the nozzle.

To Stop the Pressure Washer

  1. Once the washing is completed, release the trigger and press the lock-off button to lock position.

  2. Press the power button to power down the pressure washer.

  3. Close the water tap or remove the siphon hose from the water bucket.

  4. Press the lock-off button of the gun to the unlock position and squeeze the trigger to empty the water from the hoses.
    NOTICE : The gun, hoses, wands, nozzles, or foam cannon should not be disconnected for as long as the water remains in the hoses.

  5. Disconnect and remove the gun, hoses, wands, nozzles, or foam cannon.

  6. Press the power button to power on the pressure washer to empty the water in the pressure washer.

  7. Press the power button again to power down the pressure washer.

  8. Remove the battery pack(s).

REMOTE CONTROL
The gun can be paired with the pressure washer to function as a remote control .EGO-HPW2000E-56V-Lithium-Ion-Pressure-Washer-fig-4

Short Pressure Gun Pairing (Fig. K)

  1. Insert the battery pack(s) and power on the high pressure washer.

  2. Long-press the speed button on the high pressure washer unit until its three green lights start flashing.
    NOTE : The flashing will last approximately 20 s, so the gun can be paired only during this time. You could also short-press the speed button on the washer to exit the pairing mode any time.

  3. Long-press the speed button on the gun until its three green lights start flashing, which means the pairing process has started.
    NOTE : The flashing indicating the pairing process will last approximately 10 s. You could short-press the speed button on the gun to exit the pairing process any time.

  4. The speed indicators on the washer and the gun will display three green lights together for 3 s to indicate the pairing was successful, then display two green lights.

  5. If the pairing has failed, the speed indicators on the washer and the gun will flash three green lights and then turn off.

Using the Remote Control
After the pairing is completed, press the speed button once on the gun, the 5-LED fuel gauge and speed indicator will light up. Press the speed button again to actually change the speed.

NOTE:

  • The 5-LED fuel gauge and speed indicator will shut off when there is no further action on the speed button of the gun within 10 s.
  • The 5-LED fuel gauge indicates the battery-charge level. When two battery packs are installed, it indicates the level of the battery pack with the higher charge.
  • The speed indicator on the gun is always synchronized with the speed indicator on the pressure washer unit.

SPEED SELECTION

  • The speed of the pressure washer could be adjusted by the speed button on either the washer or the paired gun.
  • The speed of the pressure washer could be adjusted when the washer is powered on or during spraying.
  • Every time the speed button is pressed, the speed will toggle among high level, TURBO level and low level. The speed indicator displays one green light, two green lights, or three green lights to indicate the pressure washer running at low speed, high speed, or TURBO, respectively.

NOTE : When only one battery pack is inserted, the TURBO speed can not be achieved and every time the speed button is pressed, the speed will toggle between high level and low level.
NOTE : If the pressure washer keeps operating at TURBO speed, the runtime per charge may be affected.

CLEANING WITH DETERGENT

WARNING : Only use detergents specifically made for use with pressure washers. Comply with the application, disposal, and safety instructions of the detergent manufacturer.

  1. Turn the bottle of the foam cannon counterclockwise and remove it (Fig. L1).

  2. Pour detergent into the bottle.
    NOTICE : The temperature of the detergent should not exceed 60 °C.

  3. Replace the foam cannon and connect it to the quick-coupler of the gun.

  4. Rotate the detergent knob to adjust the amount of detergent added to the water flow according to your needs (Fig. L2).

MAINTENANCE

WARNING : To prevent serious personal injury, remove the battery pack from the product before servicing, cleaning, changing attachments, or removing material from the unit.

GENERAL MAINTENANCE
Avoid using solvents when cleaning plastic parts. Most plastics are susceptible to damage from various types of commercial solvents and may be damaged by their use. Use a clean cloth to remove dirt, dust, oil, grease, etc.

WARNING : Do not at any time allow brake fluids, gasoline, petroleum- based products, penetrating oils, etc. to come in contact with plastic parts. Chemicals can damage, weaken or destroy plastic which may result in serious personal injury.
WARNING : To reduce the risk of fire, personal injury, and product damage due to a short circuit, never immerse your machine, battery pack or charger in fluid or allow a fluid to flow inside them. Corrosive or conductive fluids, such as seawater, certain industrial chemicals, and bleach or bleach containing products, etc., can cause a short circuit.EGO-HPW2000E-56V-
Lithium-Ion-Pressure-Washer-fig-5

REPLACING THE COIN CELL BATTERY (Fig. M1)

WARNING : Keep out of reach of children. Swallowing can lead to chemical burns, perforation of soft tissue, and death. Severe burns can occur within 2 h of ingestion. Seek medical attention immediately.
NOTICE : Never push the battery directly into the compartment (Fig. M2). Otherwise, the two clips will be damaged, causing failure of the gun remote control.

M2-1 Clips

NOTE : Repair the gun with the pressure washer after the coin cell battery is replaced following the instructions in the section “Short Pressure Gun Pairing”.

CLEANING THE FILTERS
Unscrew and remove the knob on the water inlet port, and then take out the metal mesh from the water inlet port, rinse the metal mesh or replace it if necessary (Fig. N1).

N1-1 Metal Mesh
  • Remove the filter from the siphon hose, screw out the filter, and then rinse it thoroughly (Fig. N2).

CLEANING THE NOZZLES (Fig. O)
When the holes of the nozzles are blocked, you may use the provided nozzle cleaning needle to pass through the holes and remove blockage.

TRANSPORTING THE PRESSURE WASHER (Fig. P)
Press the handle lock button, and then pull out the telescopic handle to the first length level until you hear a “click”. If desired, you may press the handle lock button, and then pull the telescopic handle out to the second length level.

STORING THE PRESSURE WASHER

  1. Stop the pressure washer, release pressure, empty water, and remove the battery pack from the pressure washer following the instructions in the section “To Stop the Pressure Washer”.
  2. Store nozzles in the nozzle storage area of the pressure washer (Fig. Q1).
  3. Roll up the high-pressure hose and store it behind the telescopic handle (Fig. Q2).
  4. Store the gun and lance and wand assembly into the holder brackets or disconnect the gun and store it in the upper holder brackets (Fig. Q3).
  5. Clean the pressure washer thoroughly before storing it.
  6. Store the pressure washer in a dry, well-ventilated area, locked-up or up high, out of the reach of children. Do not store the pressure washer on or adjacent to fertilizers, gasoline, or other chemicals.

Protecting the environment
Do not dispose of electrical equipment, used battery and charger into household waste! Take this product to an authorized recycler and make it available for separate collection. Electric tools must be returned to an environmentally compatible recycling facility.

TROUBLESHOOTING

PROBLEM CAUSE SOLUTION

The pressure washer fails to be powered on.

| ◾    Battery pack charge is low.| ◾    Charge the battery pack.
◾    Battery pack is not installed properly.| ◾    Slide the battery pack into the battery compartment until it snaps into position.
The TURBO speed could not be activated.| ◾    Only one battery pack is used for the washer operation.| ◾    Use two 5.0Ah or greater Ah battery packs.




The pressure washer pump stops working and the speed indicator on the washer flashes three green lights.

| ◾    The pressure washer or the battery pack(s) are over temperature.| ◾ Wait until the pressure washer or battery pack(s) return to the operating temperature and then restart the washer.
◾    The nozzle is blocked.| ◾    Use the nozzle cleaning needle to pass through the holes.
◾    No water flows into the siphon hose.| ◾    Check and ensure there is water flowing into the siphon hose properly.
◾    Battery pack charge is low.| ◾    Charge the battery pack.
◾    Other electronic fault(s).| ◾    Contact EGO customer service.








The water flow is low during spraying.

| ◾    The filter is blocked partially.| ◾    Clean the filter.
◾    The metal mesh in the water inlet port is blocked partially.| ◾    Remove and clean the metal mesh.
◾    The filter and quick-coupler joint of the siphon hose is not fully immersed into water.| ◾    Fully immerse the filter and quick- coupler joint into water.
◾    The siphon hose is folded.| ◾    Unfold the siphon hose or replace it.
◾    Water is dirty.| ◾    Use only clean water.
◾    The high-pressure hose is blocked.| ◾    Remove the nozzle, and then start water spraying from the hose to clear the blockage of the hose.
PROBLEM| CAUSE| SOLUTION
---|---|---






There’s no water spraying out.

| ◾    There is no water supply.| ◾    Check and ensure the washer is connected to the water supply properly.
◾    The filter is blocked completely.| ◾    Clean the filter.
◾    The metal mesh in the water inlet port is block completely.| ◾    Remove and clean the metal mesh.
◾    The nozzle is blocked.| ◾    Use the nozzle cleaning needle to pass through the holes.
◾    Pump, hoses, or other components are frozen.| ◾    Wait until they are thawed.



The water flow is not stable.

| ◾    Air flows into the washer.| ◾    Check and ensure the siphon hose is connected properly.
◾    Pump seals are worn.| ◾    Contact EGO customer service.



The water spraying starts or stops automatically.

| ◾    The high-pressure hose is damaged.| ◾    Replace with new high-pressure hose.
◾    There’s water leakage from the gun.| ◾    Contact EGO customer service.
◾    Pump seals, hose seals are worn.| ◾    Contact EGO customer service.






The gun cannot control the washer.

| ◾    The position of the gun is beyond wireless connection range.| ◾    Take the gun closer to the pressure washer.
◾    The coin cell (button cell) battery charge is low.| ◾    Replace with a new coin cell (button cell) battery.
◾    The gun is not paired properly.| ◾    Complete the pairing following the instructions in the section “ Short Pressure Gun Pairing ”.
◾    Coin cell battery is not installed properly.| ◾    Install the coin cell battery following the instructions in the section “ REPLACING THE COIN CELL BATTERY “.

WARRANTY

EGO WARRANTY POLICY
Please visit the website egopowerplus.eu for full terms and conditions of the EGO Warranty policy.

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