BlackBerry Directory Lookup Service API User Guide

BlackBerry Directory Lookup Service API

FAQ

Frequently Asked Questions

• What is the Directory Lookup Service API?
  • The Directory Lookup Service API provides a service to retrieve specific attributes from Microsoft Active Directory and allows users to search for information efficiently.
• How can I enable contact lookup by phone number?
  • To enable contact lookup by phone number, specify the appropriate search key in the request JSON and set the SearchContacts property to true.
• What are the available user shapes for specifying attributes?
  • The available user shapes include FullName, DisplayName, GivenName, Surname, EmailAddress, and AlternativeEmailAddresses. These shapes allow users to customize the attributes returned in the search results.

What is the Directory Lookup Service API

The Directory Lookup Service REST API provides a service to retrieve specific attributes from Microsoft Active Directory.
You can also specify whether to search the personal contact folder when a directory lookup is performed.

REST Function

• Function: lookupuser
• REST call URI: http(s)://server/api/lookupuser
• Verb: POST
• Comments: Required request is JSON

The following table describes the request properties you can include in the REST function JSON file:

requestor.
SearchKey| String| This property specifies the search string to look for.
MaxNumber| Integer| This property specifies the maximum number of users or objects to return in the search query.

If the maximum number is less than or equal to zero, BEMS returns all the users with the search key.

SearchContacts| Boolean| This property specifies whether to search for users in the private contact folder in addition to the company directory.
UserShape| String Array| This property specifies the list of attributes to return in the search results. See the following table for a list of user shape options.

BEMS tries to match the user key against the following user data stored in the company directory (typically Microsoft Active Directory):

• Last Name
• Display Name
• Full Name
• Alias
• Email Address
• Phone number*
  • • To allow users to search for other users in the GAL using a phone number, see Searching for users by phone number.

If BEMS is configured to use Microsoft Graph, when users search Active Directory, the Home phone number and Photo are not returned in the results.

The following table describes the user shapes you can use when you specify the UserShape request property:

Name

|

Type

|

Example

| Alternative name
---|---|---|---
Full Name| String| “James Lambier”|
Display Name| String| “James Lambier”|
Given Name| String| “James”| FirstName
Surname| String| “Lambier”| Lastname
Email Address| String| “jlambier@example.com”| Email
Alternative Email Addresses String array|   [“x400:C=US;A= ;P=Example

Technology;O=SF Bay Area;S=Lambier;G=James;”,

“X400:C=US;A= ;P=BlackBerry Limited;O=SF Bay Area;S=Lambier;G=James;”,

“EUM:7910;phone-context=SVL Dial Plan.example.com”]

|
Physical Addresses| Object array| [{“Street”:”3001 Bishop Dr”,

“City”:”San Ramon”, “State”:”CA”,”Country”:”United

States”}]

| Addresses
Phone Numbers| Object array| [{“Key”:”Business”,

“Value”:”+1-519-555-0100″},

{“Key”:”Home”,

“Value”:”+1-519-555-0100″}]

|
Department| String| “Development”|
JobTitle| String| “KB Page Writer| Title
Company Name| String| “BlackBerry”| Company
Office Location| String| “SANRAMON”| Location, Office
Has Photo| Bool| True| HasPicture
Photo| Base64 string| “dG9tIGp1bmp1biBsaXUncyBwaG90bw==”| Picture
Alias| String| “jsmith”|
SMIME Certificate| Base64 string| “dG9tIGp1bmp1biBsaXUncyBwaG90bw==”|
Manager Display Name| String| “Jeff Holleran”| ManagerName
ManagerEmailAddress| String| “jholleran@example.com”| ManagerEmail
---|---|---|---
DirectReports| Object array| [{“Name”: “James Lambier”, “Email”: “jlambier@example.com”},

{“Name”: “Paul Morley”, [“Email”:”pmorley@example.com”}]](mailto:pmorley@example.com)

|

Searching for users by phone number

BEMS supports users searching for other users in the GAL by phone number.
To allow BEMS to support this feature, your environment must meet the following requirements:

• The Microsoft Active Directory phone attributes must be indexed and enabled for ANR
• The phone number must be in one of the following formats:
  • +1 (555) 123 4567
  • +1.555.123.4567
  • +1-555-123-4567
  • 15551234567
  • 555.123.4567
  • +1 5551234567

By default, the phone attribute is disabled for GAL search.

Enable contact lookup by phone number

To allow users in your environment to lookup contacts using their phone number, use the Microsoft Active Directory schema MMC snap-in to index and enable ANR for the applicable phone attributes.
Before you begin: The phone number must be in a supported format. For a list of supported formats, see Searching for users by phone number.

1. Click the Attributes folder in the snap-in.
2. In the right panel, right-click the desired attribute, and then click Properties.
3. Select the Index this attribute check box.
4. Select the Ambiguous Name Resolution (ANR) check box.
5. Click OK.
6. If you have multiple phone attributes, repeat steps 2 to 5 for each attribute.

Codes Information

HTTP response codes

token verification.

Note: It is possible for the server to return a 200 code and an empty user list in the response body at the same time. This indicates that the service runs, but it can’t find any user with the given search key.

500| Internal server error.

Code example

Device submit a HTTP POST request to BEMS.
[Http Header]

Contains the auth information.

The following are the headers of an example request:

[POST body]

• “testuser@example.com“

[Response Header]

[Response Body]

If the device requests any property not yet understood by the BEMS server (for example,”WeddingAnniversary”), BEMS will retrieve as many properties as possible and include only those properties that are found, understandable, and supported in the JSON response. If an unexpected error occurred during the lookup handling, BEMS returns a non 200 HTTP response code.

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