duux 14K BTU-u North Smart mobile airconditioner User Manual

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North

Smart mobile airconditioner

user manual

Thank you for choosing Duux.

We’re so glad you decided to read the instructions to your new Duux smart mobile airconditioning! Many users casually dismiss instructions and seek to figure it out on their own. But studies show that people who read instructions will get up to speed more quickly and efficiently than those who poke around with trial and error.

At Duux we believe in the importance of a comfortable and healthy living environment. Enhancing your well-being by designing appealing, functional and effective products is the passion that drives us every day. With our range of innovative air treatment products we aim to provide you the best possible indoor air quality.

Unproductive working days, sweaty dinners or sleepless nights. Summers are getting longer and hotter each year, meaning it’s time for a new best friend that’ll make those days a lot more enjoyable. Meet North: a mobile airco with front output for extra efficient cooling. Its unconventional design makes it a true eye catcher, and the wheels and handles on both sides allow you move it wherever you want. So you’ll always stay cool.

Read this manual carefully to get the most out of your North mobile airconditioner.

Box contents

North                             Remote control             Drainage hose

Battery                    Exhaust hose                  Housing adaptor

Window kit                Window connector             User guide

1. Product overview

(1) Louver
(2) Control panel
(3) Front panel
(4) Castor
(5) Air inlet
(6) Continue Drainage outlet
(7) Air outlet
(8) Power cord
(9) Drainage outlet
(10) Cable storage

Accessories

(11) Housing adaptor
(12) Window connector
(13) Drainage hose
(14) Exhaust hose
(15) Window kit
(16) Remote controller
(17) Battery

2. Installation and use

Read before installation

• This appliance is filled with Propane gas R290. Strictly follow the manufacturer’s instruction concerning use and repairs.
• Before using the device, please carefully read the entire instruction manual
• Do not install, operate or store the device in a room smaller than m² (DXMA10/11/12/13) / 15m². This is due to the propane gas in the air conditioner. If it is stored in a space that is too small, this can cause a risk of explosion.

 General cautions

• For indoor use only.
• Do not use in cabinet, closets, boats, caravans or similar locations.
• Do not use the device in swimming pools, washrooms or similar wet areas.
• Leave the device to stand for 12hours before connecting to the mains supply after transport or when it has been tilted (e.g. during cleaning).
• Only use the device in the upright position on a flat level surface (even during transport) and at least 50cm from any objects.
• Do not use the device in a potentially explosive environment containing combustible liquids, gases or dusts.
• Do not use the device in the vicinity of flammable or explosive substances or fuels. Never use any paint, cleaning sprays, anti-insect sprays or similar near the unit; this could deform the plastic or cause electrical damage.
• Ensure that there is at least 50cm between the sides of the device and any flammable, heating materials.
• Do not place objects on the device or restrict air inlet/outlet.
• Avoid the device from splashing water.
• Closely supervise any children and pets when the device is in use.
• This device can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
• Keep children away from playing with the device.
• Cleaning and user maintenance shall not be made by children without supervision.
• Switch off and unplug the device when not in use.
• Never leave a functioning device unsupervised.
• Do not pull the unit along by the cord.
• Avoid over-twisting, -coiling, -pulling the power cord. Never use nylon or iron wire to tide the power cord.
• Make sure that the plug and socket remain visible and accessible at all the time.
• Do not use extension cords.
• Never reach to retrieve the unit if it has fallen in water. In such case, immediately pull the plug from the mains and have the unit checked before using it again.
• If the supplied power cord is damaged it must be replaced by an electrician or qualified person to avoid any hazard.
• The mains supply must confirm to the specification shown on the rating label on the back of the device.
• The appliance shall be installed in accordance with national wiring regulations.
• Do not exceed the recommended room size for max. efficiency.
• Close doors and windows for optimal efficiency.
• Keep curtains or blinds closed during the sunniest hours of the day.
• Keep filters clean.
• Once the room has reached the desired conditions, reduce the setting for temperature and ventilation.
• Do not turn on the device if you have discovered damage to the appliance, cord or plug or if the device is malfunctioning or if there are signs of any other defect. Return the complete product to the point of purchase or to a certified electrician for inspection and/or repair. Always ask for original parts. The device (incl. cord and plug) may only be opened and/or repaired by properly authorized and qualified persons.
• Only a licensed professional is allowed to dismantle or modify the device.
• This device is to be used only for its prescribed purpose. Any other use is deemed to be a cause of misuse. The user/operator, not the manufacturer will be liable for any damage or injuries of any kind caused as a result of this.

Installation of the window kit

North is a portable air conditioner that may be moved from room to room. Please refer to the separate instructions on how to install the included window sealing set.

Mounting of the exhaust pipe

• Use only the hose provided and clip exhaust hose to the back of the air conditioner
• Avoid kinks and bends in the exhaust hose as this will cause expelled moist air to build up causing the unit to overheat and shut down. Figures below will show the correct position.
• The hose may be extended from 300mm to 1500mm but for maximum efficiency use the shortest length possible.

Warning! The length of the exhaust pipe is specially designed according to the specification of this product. Do not replace it with your own private hose as this could cause the unit to malfunction.

Installation of the remote control

(1) Remove the lid.
(2) Place the battery according to the instructions on the lid with the correct polarity.
(3) Close the lid.

Opmerking:

• Only use 1x CR2025 3V batteries
• Non-rechargeable batteries are not to be recharged
• Exhausted batteries are to be removed from the remote control and safely disposed of
• If the remote control is to be stored unused for a long period, the battery should be removed
• The supply terminals are not to be short-circuited.

Tips and recommendations

To obtain the highest efficiency from the air conditioner, observe the following recommendations:

• To obtain the highest air conditioner efficiency, observe the following recommendations:
• Close windows and doors in the room to be air conditioned. The only exception is installation through a hole in the wall. In this case, it is recommended to leave a door or window ajar to ensure ventilation.
• Do not use the device in rooms with high humidity (e.g. laundry rooms).
• Protect the room from direct sunlight by closing the curtains and/or partially closing the blinds, thus ensuring highly economical operation
• Do not use the device outdoors.
• Make sure there are no heat sources in the room.
• Make sure that the air conditioner is placed on a flat floor.
• Do not place items on top of the air conditioner.
• Do not obstruct the air inlets.
• Do not obstruct the air outlet

Attention! When the outside temperature is warm for a long period of time, this heat will also be noticeable in the house. Furniture, bedding, curtains, carpets and the like can retain a lot of heat. As a result, the air conditioner may need longer to cool the room.

3. Maintenance

Always unplug the air conditioner from the mains before cleaning. To maximize the efficiency of the air conditioner, clean regularly.

Cleaning the body

Use a soft, damp cloth to wipe the body clean. Never use aggressive chemicals, gasoline, detergents, chemically treated cloths, or other cleansing solutions. These all could possibly hurt the casing material.

Cleaning the filter

If the air filter becomes clogged with dust or dirt then the air filter should be cleaned once every two weeks. The filter can be cleaned by opening the air inlet grill and remove the filter. Clean the air filter with neural detergent in lukewarm warm (max. 40°C) and let it dry. Place the air filter back into the air inlet and place back the grill.

Note: Never operate the unit without the filter.

Tip: Clean the filter every 2 weeks. A clean filter improves the operation of the air conditioner! You can remove dust particles from the filter using a dry cloth or through careful use of a vacuum cleaner.

Attention: Never use the air conditioner without a filter. This will lead to dust particles on the ribs which you will not be able to remove later.

Long term storage

• Drain any remaining water in the unit
• Operate the unit in ventilation mode only for a few hours to thoroughly dry the inside.
• Unplug and store the power cord.
• Clean or change the filter.
• Cover the device in a close carton or bag (not hotter than 40C). Dry thoroughly before storing.
• Do not store the device in a room smaller than 15m² (DXMA10/11/12/14). This is due to the propane gas in the air conditioner. If it is stored in a space that is too small, this can cause a risk of explosion.

4. Functions

(1) On/Off (power)
(2) Fan Speed (ventilator)
(3) Temperature or Timer Up
(4) Temperature or Timer Down
(5) Night/Timer mode
(6) Mode selection
(7) Power indicator
(8) Full water tank indicator
(9) WiFi indicator
(10) Low ventilation speed indicator
(11) Middle ventilation speed indicator
(12) High ventilation speed indicator
(13) Display
(14) Night mode indicator
(15) Timer mode indicator
(16) Swing on indicator
(17) Dehumidification mode indicator
(18) Cooling mode indicator
(19) Ventilation mode indicator

(1) Power on/off
(2) Temperature up
(3) Fan speed down
(4) Temperature down
(5) Auto swing on/off
(6) Night mode on/off
(7) Fan speed up
(8) Timer activated

Power switch

(1) Press the ON/OFF button and the unit will start in cooling mode. The pre-set temperature is 25°C on medium fan speed. Only when unplugging the device will it go back to the pre-set settings.
(2) To turn the unit off press the ON/OFF button again. When the device is turned ON/OFF using the power button, it will remember the last setting except timer. Timer is cancelled after power off and will not be remembered.

Note: The display window shows the ambient room temperature from 0°C to 50°C.

Select operation mode

Press the button to select the preferred operation mode: cooling, dehumidifying or fan.

Cooling mode

When the air conditioner is in cooling mode, it cools the room. The compressor is then switched on. When the air conditioner has reached the desired temperature, it will switch to ventilation mode. Press the button till the icon lights up. Press the ” – “or” + “buttons to select a desired room temperature. The temperature can be from 16°C to 31°C. Press the button to select wind speed.

Dehumidifying operation

In dehumidifying mode the device will turn on the compressor and starting dehumidifying the room. Press the button till the icon lights up. The wind will stay in low speed in dehumidiying mode.

Ventilation mode

In ventilation mode, the air conditioner will only ventilate. It circulates the air in the room, which has a cooling effect. The compressor will not switch on in this mode. Press the button to select wind speed between 1, 2 or 3.

Setting the timer

(1) The timer can be used to automatically activate the air conditioner between 1 and 24 hours. This function can only be activated with the air conditioner is turned OFF. Press and hold the SLEEP/TIMER button, or press the timer button on the remote control to activate a delayed start of the device. You can set the hours by pressing the “+” or “-” buttons. When turning the timer off, press and hold the Sleep/Timer button again and turn the display to “0”.
(2) The timer can also be used to automatically shut the air conditioner OFF. This function can only be activated when the air condition is turned ON. Press and hold the SLEEP/ TIMER button, or press the timer button on the remote control. You can set the hours by pressing the “+” or “-” buttons.

Swing function

After air conditioner turns on, press this key on the remote control to automatically swing the louver up and down. By pressing this button again the swing will stop and the louver will remain in that position. When the air conditioner is turned OFF, the louver will automatically close again.

Night mode

When pressing the Night mode button in cooling mode, the set temperature will increase with 1°C after an hour, another 1°C after two hours and then stays at that temperature. Press the Night mode button again to cancel the setting.

In Night mode, the ventilation will remain at low speed. By pressing the Night mode button again, the ventilation speed will return to the previous setting.

Note: The unit will shut down automatically when Night mode is running for more than 12 hours

Note: The night mode is not available while the machine is operating in Dehumidification or Ventilation mode.

Note: In Night mode, the display will automatically dim after a few second. Press any key to reactivate the control panel.

Note: To prolong the lifespan of the compressor, please wait at least 3 minutes before re-switching on the device after switching it OFF.

Note: The cooling system will switch off if the ambient temperature is lower than the set one. However, the ventilation keeps operating on the set level. If the ambient temperature rises above the selected level, the cooling will return to work.

Drainage

During the process of cooling, some water will be extracted from the air into the unit. If the reservoir is full, both the compressor and motor will switch off and the units will buzz and the Full Water icon will light up. When the water is full, please following the steps below: (fig. 1 position 9)

(1) Turn off the air conditioner and avoid moving it when the water tank is full.
(2) Put a container (a water tray for example) underneath the drain hole.
(3) Remove the drain knob & rubber plug (figure 3) and allow the water to drain out.
(4) When the container is almost full, close the drain hole with the rubber plug and empty the water tray.
(5) Repeat until the unit is empty.
(6) Place back the rubber plug and tighten firmly.
(7) Switch on the device- the full water indicator should be off.

If you wish to operate the unit without the need to empty the water tank (continuous drainage), please follow these steps:

• Remove the drain knob and rubber plug and retain for future use. (figure 1) 
• Connect the drain tube supplied to the water outlet as shown and locate the other end into a drain. (figure 2)
• The drain tube may be extended by adding an extension tube and using a suitable connector.

Note:

• The drain must be at or below the outlet level. 
• The FULL WATER indicator will be disabled in this mode of drainage.

WiFi mode

When pluging the device, the WiFi indicator will flash and start searching from devices to pair. Once connected, the WiFi indicator will turn solid.

If you want to change the WiFi setting, press and hold the button to reset the WiFi setting till seeing the WiFi indicator flash again.

WiFi and APP operation

Scan below QR code to download the Duux APP or search DUUX APP in the App Store or Google Play Store. Once installed, enter your e-mail address and complete the registration.

         
APP STORE                   PLAY STORE

Connect to WiFi

(1) Once registered, click “add duux device” on the main screen or use the “+” button in the top right corner to add a new device.,
(2) Search for “North” and press to continue
(3) Connect to your preferred WiFi network and enter the corresponding password
(4) Follow the instructions in the app to complete the pairing process.

Note: if you experience any problems with connecting or using the app, please refer to the FAQ in the app menu.

A cooling
sensation
like no other

5. Technical specifications

DXMA 10/11 :

DXMA 12/13 :

Cooling capacity:
14000/18000btu/h

Power consumption:
1538/2000 Watt

Noise level:
52-58dBa

Air volume:
380/450m3/hr

Effective area:
38/46m²

Operation modes:
4 (cooling, fan, dehumidifying, night)

Refrigirant:
R290

Display:
Digital LED

Control panel:
Capacitive touch

Timer:
0-24h

Model no.:
DXMA10/11/12/13

The appearance and specification of the device may be changed without notice.

6. FAQ

Q. The airconditioner does not turn on. What should I do?****

A. – Please check if the air conditioner is plugged in
– Please check for a possible power failure
– Please check if the WATER FULL indicator is blinking. If so, empty the water tank.
– Please check if the room temperature is below the set temperature. In that case, the device will not cool.

Q. The device seems to have little effect. What is wrong or how can I improve this?****

A. – Please check if direct sunlight is entering the room. Close all curtain to keep the warmth outside.
– Close doors and windows
– Many people in the room rises the room temperature which makes it harder to reach the desired temperature
– Please check if there is something is the room that could produce a lot of heat (e.g. microwave)
– Please check if the air intake or output are blocked
– Please check if the room temperature is below the set temperature. In that case, the device will not cool.

Q. The unit makes a lot of noise. What is wrong?****

A. Please check if the device is on a stable surface and not positioned unevenly. This could cause the compressor to make loud noise.

Q. The compressor doesn’t work. What is wrong?****

A. It could be possible that the overheat protection of the compressor is on. Wait a few minutes for the temperature to drop.

Q. I see an error code. What does it mean?****

A. See below table with error codes and their explanations. In all cases, please contact your point of sale of local service point for repair.
E0 Room temperature sensor failed. Contact your point of sales or local service point for repair.
E2 The water tray is full when in cooling mode. Remove the rubber plug and empty the water tank.
E3 Evaporator temperature sensor failed. Contact your point of sales or local service point for repair.

Q. How can I extend the lifespan of the compressor?****

A. To extend the lifespan of the compressor, wait at least 3 minutes after switching off the device before switching it on again.

Q. Why doesn’t the device switch off when the set temperature has been reached?****

A. The cooling system switches off when the ambient temperature is lower than the set temperature. However, the ventilation continues to operate according to the set value. If the ambient temperature rises above the selected value, cooling becomes active again.

Disposal

The European directive 2012 / 19 / CE on Waste Electrical and Electronic Equipment (WEEE), requires that old household electrical appliances must not be disposed in the normal unsorted municipal waste stream. Old appliances must be collected separately in order to optimize the recovery and recycling of the materials they contain and reduce the impact on human health and the environment. The crossed out “wheeled bin” symbol on the product reminds you of your obligation, that when you dispose of the appliance it must be separately collected. Consumers should contact their local authority or retailer for information concerning the correct disposal of their old appliance.

Notes

Designed in The Netherlands by Duux BV. Made in P.R.C.
Duux BV, P.O. Box 145, 5400 AC Uden Netherlands, www.duux.com

© 2021 Duux. All rights reserved.
DUUX® is a trademark of Duux BV,
registered in the EU and other countries.
The brand cited belongs exclusively to the respective owners.

Specifications are subject to modification without notice.

Version: IMDXMA10111213_V1

References

• Duux | Designed for better air.

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