ROBERTS 3095 High Performance Carpet Adhesive User Manual

: June 1, 2024
: ROBERTS

Table of Contents

ROBERTS 3095 High Performance Carpet Adhesive
Product Information
Product Usage Instructions
FAQ
ROBERTS® ADHESIVE BOND WARRANTY PROGRAM – NORTH AMERICA
Installer Information
ABOUT COMPANY
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ROBERTS 3095 High Performance Carpet Adhesive

Product Information

Specifications

Coverage: Limited-Lifetime Warranty for Certified Installer, 10-Year Limited Warranty for Non-Certified Installer
Description of Use: Direct-Bond Installation and Double-Bond Installation (not applicable for lifetime)
Products:
- Carpet: 2MX5, 2980, 3000, 3030, 3300, 3087, 3085, 6300, 6700
- Resilient: 7399, 7350, 7200, 7051, 6280, 2038, 2350, 2330, 2310, 2057, 2001
- Wood: 1407, 1487

Product Usage Instructions

Direct-Bond Installation:

Clean and prepare the subfloor according to manufacturer’s instructions.
Apply adhesive evenly on the subfloor using the recommended trowel notch size.
Install the flooring material in the desired pattern or layout.
Press down firmly to ensure proper adhesion.

Double-Bond Installation:

Follow the same steps as Direct-Bond Installation for preparing the subfloor.
Apply adhesive to both the subfloor and the flooring material.
Allow the adhesive on both surfaces to set before joining them together.

FAQ

How do I submit a warranty claim?
Print and fill out the warranty submission form provided in the manual. Include details of the products used, proof of purchase, and batch codes. Email all documents to warranties@qep.com.
What certifications are required for Lifetime coverage?
The Industry Certified Installer must hold a certification or membership number from recognized training organizations such as CFI, NAFCT, NFIC, IUPAT, NWFA, AFT, INSTALL, or CCAIE.

ROBERTS® ADHESIVE BOND WARRANTY PROGRAM – NORTH AMERICA

Coverage	Certified Installer*	Non-Certified Installer
Replacement ROBERTS product(s)

Limited-Lifetime Warranty

|

10-Year Limited Warranty

Replacement floor covering material
Labor costs to repair/replace

Description of Use| Products

Direct-Bond Installation

| Carpet: 2MX5, 2980, 3000, 3030, 3300, 3087, 3085, 6300, 6700
Resilient: 7399, 7350, 7200, 7051, 6280, 2038, 2350, 2330, 2310, 2057,

2001

Wood: 1407, 1487
Double-Bond Installation (not applicable for lifetime)| Carpet: 3095, 3300, 3087
Resilient: 7399, 7350

Please print and fill out this warranty, identify each product used, attach the proof of purchase, note the Batch Code per product and email all documents to warranties@qep.com. Keep these documents in your files for future reference.

COVERAGE:
Roberts Consolidated Industries, Inc., subject to the terms and conditions set forth below, warrants the Product(s) shown above will be free from manufacturing defects and will not break down or deteriorate under normal use, provided that the Product was properly applied within its applicable shelf life and in accordance with (a) ROBERTS’ written guidelines, (b) Product Data Sheets and Specifications and (c) governmental regulations, codes and standard industry practices. Please visit robertsconsolidated.com for Product specific information.

LIFETIME COVERAGE:
ROBERTS adhesive Products listed in this document qualify for lifetime coverage only when installation is performed by an Industry Certified Installer* in compliance with all product usage guidelines specified by flooring manufacturer, industry standard floor preparation product specifications, and ROBERTS’ adhesive specifications. For purposes of this warranty, “lifetime” means for so long as the job installation remains unchanged, within the stated flooring manufacturer’s performance warranty period for the flooring product installed, and is properly maintained according to written manufacturer’s instructions.

EXCLUSIVE REMEDIES:
If a ROBERTS Product(s) is shown to be used in the installation and the Product is proven defective within the applicable warranty period stated in this warranty, ROBERTS’ sole remedy will be to offer ROBERTS replacement Product(s), pay reasonable and substantiated material and labor costs for only that specific portion of the original installation requiring replacement, including flooring, not to exceed the per square foot cost of the original installation, as determined by ROBERTS, in its sole discretion. The Product is warranted provided the initial flooring installation was installed in accordance with Product instructions, the flooring manufacturer’s instructions and industry standards. The determination of whether the Product is suitable for its intended use is solely the responsibility of the user of the Product.

EXCLUSIONS AND DISCLAIMER OF WARRANTIES:
This warranty excludes, but is not limited to, improper workmanship, improper storage, defective products other than ROBERTS, products not sold as first quality, substrate irregularities or contamination, excessive moisture or water damage, excess alkali, improper maintenance, damages caused by Acts of God, including, but not limited to hurricane, flooding, earthquake or other types of natural disasters, or as a result of unforeseen circumstances; acts of negligence, or Product misuse or abuse; failure to comply with ROBERTS Product literature, applicable building codes and regulations, and standard industry practices, normal wear and tear resulting from usage; and cracking due to structural movement, excessive deflection or other failure of the substrate, including but not limited to substrate failures caused by Alkali Silica Reaction (ASR) or Near Surface Alkali Reaction (NSAR); damage or other harm that is not the result of the acts or omissions of ROBERTS. This warranty is non-transferrable and is the only remedy offered. ROBERTS assumes no responsibility for loss of use or any incidental or consequential damages. It is expressly understood that your purchase of ROBERTS products acknowledges that ROBERTS is not responsible or liable under any circumstances for determining the suitability or compatibility of our products for the user’s intended purpose.

RIGHT TO KNOW :
This constitutes your entire express warranty for the Product/s purchased. To the extent permitted by law, THERE ARE NO IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED WARRANTIES ARISING BY OPERATION OF LAW ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY. SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. NO REPRESENTATION, PROMISE, AFFIRMATION OR STATEMENT BY ANY EMPLOYEE OR AGENT OF ROBERTS WILL BE ENFORCEABLE AGAINST ROBERTS UNLESS IT IS SPECIFICALLY INCLUDED IN THIS WARRANTY. This Warranty: (a) shall commence on the date of purchase of our Products and shall end as specified in this warranty; and (b) is limited to the original purchaser and is non- transferable; and (c) applies only to purchases and installations of the Products within the United States.

WARRANTY CLAIM PROCEDURES:
To qualify for the remedies described above, before the expiration of the warranty period shown, ROBERTS must be notified in writing and be provided with proof of purchase for the Product alleged to be defective. To qualify for the warranty, the batch number/code of the adhesive must be supplied to ROBERTS. This limited warranty becomes null and void if the user does not provide ROBERTS written notice within thirty (30) days of the discovery of any alleged deficiency. ROBERTS reserves the right to be provided samples of the flooring, adhesive and surface preparation material and reserves the right to inspect any floor covering installation that is alleged to be defective prior to authorizing any claim. ROBERTS has the right, without any obligation, to physically inspect, perform testing, and obtain samples at the site where the warranty claim occurred, or to engage an independent third party for those services before determining the validity of the claim. In order to perform (or have performed) any discovery services described in the prior sentence, the owner of the site consents to total access for such services and agrees to pay for those services and all related costs of ROBERTS if the claim is invalid under this warranty. All claim documentation must be received and evaluated by ROBERTS before any repair work is performed; otherwise, this warranty will be null and void. Any claim repaired or replaced without written authorization from ROBERTS will void the warranty. ROBERTS is not responsible for determining the compatibility between the Product, flooring and subfloor / subfloor preparation material beyond what is stated in ROBERTS’ written literature.

SUBMIT CLAIMS TO:

Roberts Consolidated Industries, Inc.
Attn: Technical Services Department
300 Cross Plains Boulevard
Dalton, GA 30722
*For Lifetime coverage the Industry Certified Installer must hold a certification or membership number at the time of installation from a recognized training organization, including, but not limited to:

CFI| Certified Flooring Installers| NAFCT| National Association of Floor Covering Technicians
NFIC| Natural Fiber Installers Certification| IUPAT| International Union of Painters and Allied Trades
NWFA| National Wood Flooring Association| AFT| Advanced Flooring Technology
INSTALL| International Standards & Training Alliance| CCAIE| CCA Installation Excellence Program)