SupplyHouse 96383 Powered Anode Rod Instruction Manual

June 1, 2024
SupplyHouse

SupplyHouse 96383 Powered Anode Rod

POWERED ANODE ROD
for hot water outlet installation
For residential and commercial hot water tanks
Installation, Troubleshooting & Warranty

SupplyHouse-96383-Powered-Anode-Rod- \(1\)

Corro‑Protec and the planet thank you !
By installing a Corro‑Protec Powered Anode Rod in your water heater, you have just made a concrete gesture to reduce overconsumption. Your tank will last longer and be more efficient in the long run, without requiring any maintenance, chemicals, and negative environmental impact !

Read this manual
Inside you’ll find many helpful hints on how to install and maintain your Corro‑Protec Powered Anode Rod.
You’ll find several answers to common questions in the FAQ section at page 12. If you have general questions about the Corro-Protec Powered Anode Rod, you can visit corroprotec.com/faq or contact us at info@corroprotec.com.
You can also consult this manual online by scanning this code : or visit corroprotec.com/installation‑guide.

Safety Information
Your safety and the safety of others are very important. There are many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. Recognize this symbol as an indication of Important Safety Information ! This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word “DANGER”, “WARNING”, “CAUTION” or “NOTICE”. These words mean :

DANGER
An imminently hazardous situation that will result in death or serious injury.

WARNING
A potentially hazardous situation that could result in death or serious injury and/or damage to property.

CAUTION
A potentially hazardous situation that may result in minor or moderate injury.

NOTICE
Attention is called to observe a specified procedure or maintain a specific condition.

Important safety information. Please read before using the product.

WARNING
For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.

Be sure to read and understand the entire Installation, Troubleshooting & Warranty manual before attempting to install or operate this Powered Anode Rod. It may save you time and money. Pay particular attention to the Safety Information. Failure to follow these warnings could result in serious bodily injury or death. Should you have problems understanding the instructions in this manual, or have any questions, STOP, and get help from a qualified service technician, or the local electric utility.
Please read this manual entirely before installing or operating the Corro‑Protec Powered Anode Rod.
Use this appliance only for its intended purpose as described in this Installation, Troubleshooting & Warranty manual.
Be sure your appliance is properly installed in accordance with local codes and the provided installation instructions.
DO NOT attempt to repair or replace any part of your Corro-Protec Powered Anode Rod unless it is specifically recommended in this manual. All other servicing should be referred to a qualified technician.

Tools Required

  1. Universal pliers
  2. Ratchet wrench (you can also use an adjustable wrench)
  3. Robertson screwdriver (square-headed)
  4. Teflon tape
  5. Pipe wrench
  6. 1 3/16” (31 mm) 6-point socket

SupplyHouse-96383-Powered-Anode-Rod- \(3\)

Installation Steps

Corro-Protec Powered Anodes are universal and can be installed on all tanks and adapt to all types of water.
If you’ve ordered the wrong model for your tank, don’t worry.
Please visit corroprotec.com/help and we’ll make sure you get the correct model.

NEED ASSISTANCE ?
Email us : info@corroprotec.com
Call us : 1‑877‑466‑6660

  1. Disconnect the water heater from any power source.
    Gas : Twist the dial on the top of the thermostat from the ON to the OFF position. Electric : Switch the circuit breaker for the water heater to the OFF position.
    CAUTION ELECTRICITY

  2. GASTurn off the water supply.

  3. Release the pressure from the tank using the drain valve, ensuring it is connected to a drain or a bucket to collect the water.
    It’s not necessary to empty the tank completely. Retaining some water in the tank can make it easier to remove the rod in the next steps.
    If the drain valve is blocked, the pressure relief valve can be an option, but it is not our recommended method. CAUTION HOT WATER

  4. Locate a 110 volts power outlet.
    The Corro-Protec power supply cord length is 12 feet long. This should be enough to reach an outlet. If it’s not the case, please have a new 110 volts power outlet installed by a professional electrician that will ensure proper installation according to the electric code.

  5. Unscrew the hot water pipe counterclockwise using a pipe wrench.

  6. Unscrew the hot water outlet counterclockwise using a pipe wrench.

  7. Remove the entire hot water outlet, including the old anode, if present.
    The sacrificial anode should be screwed into the hot water outlet, integral to the pipe nipple.
    Should you have to cut it into pieces due to limited space, hold the bottom with pliers to keep it from slipping inside the tank. If a part of the sacrificial anode does fall into the tank, don’t worry; Corro-Protec Powered Anode Rod will still function as usual. DANGER
    Cutting the rod can cause CUTTING AND / OR HEAT INJURIES; proceed with caution.
    CAUTION PLEASE DISPOSE IN A SAFE WAY and as per your municipality environmental waste regulations.

  8. Write down your Corro‑Protec Powered Anode Rod serial number :
    It is located on the stainless steel part of the anode. You’ll need this information for the warranty registration.

  9. Cover the threaded parts of the Corro‑Protec Powered Anode Rod and the Wye fitting with Teflon tape.
    Apply 5 to 6 layers of Teflon tape counterclockwise.

  10. Insert the Wye fitting into the hot water outlet and screw it by hand first, then with a pipe wrench to further tighten it. Make sure the threads are aligned before screwing.
    If the Wye fitting isn’t screwing in easily, check for and clear any sediment or buildup on the threads.
    If you encounter difficulties installing the Wye fitting due to obstructions like a fan housing or similar issues, we’re here to assist you.
    Please visit corroprotec.com/help for step-by- step guidance.

  11. Screw the hot water outlet to the 90‑degree elbow of the Wye fitting by hand first, then with a pipe wrench to further tighten it.
    Make sure the threads are aligned before screwing. If the hot water outlet isn’t screwing in easily, check for and clear any sediment or buildup on the threads.

  12. Insert the Corro‑Protec Powered Anode Rod into the Wye fitting and screw it by hand.
    Make sure the threads are aligned before screwing. If the anode isn’t screwing in easily, check for and clear any sediment or buildup on the threads.

  13. Screw the Corro‑Protec Powered Anode Rod clockwise using the ratchet wrench fitted with a 31 mm socket.
    If you have enough clearance, you can use an adjustable pipe wrench to install the anode. NOTICE DO NOT USE EXCESSIVE FORCE WHEN TIGHTENING.

  14. Install the black grounding connection on one of the tank cover screws.
    Make sure the ground eyelet is in direct contact with the metal and not on the paint.

  15. Insert the female connection in the exceeding end‑piece of the
    Corro‑Protec Powered Anode Rod and crimp it down using universal pliers.SupplyHouse-96383-Powered-Anode-Rod- \(17\)

  16. Turn on water supply and make sure the tank is full.
    When refilling the water heater, always open a hot water faucet to allow any trapped air to escape.

  17. Connect the power source.
    Gas : Twist the dial on the top of the thermostat from the OFF to the ON position. Electric : Switch the circuit breaker for the water heater to the ON position.

  18. Connect the power supply to the 110 volts outlet.
    The indicator light located on the power supply will automatically light up after a few seconds.
    If the light stays off, please follow the instructions below :

If the green indicator light doesn’t turn ON
To ensure the Corro-Protec Powered Anode Rod works, the following conditions must be met :

  1. The power supply must be connected.
  2. The Corro-Protec Powered Anode Rod must be connected to the power supply.
  3. The ground eyelet must be installed on the water heater, as indicated at step #14.
  4. The water heater must be functional (full of water and operational).

If the above conditions are met and the indicator light is still not lit up, please visit corroprotec.com/help or call us at 1‑877‑466‑6660 and we will make sure your system is operational.

Activate your FREE 20‑YEAR WARRANTY !
Activate your 20-year warranty by registering your Corro-Protec Powered Anode Rod at corroprotec.com/warranty or by scanning this code within 90 days of receipt of your original purchase.
If you choose not to register, rest assured, your product automatically comes with a 5-year Limited Warranty. But here’s why you should register :
EVERLASTING PROOF : Digital receipts can disappear and paper ones fade. Registration is your permanent record.
HASSLE‑FREE CLAIMS : We want the warranty claim process to be as smooth as possible. Registration ensures we have all the info we need to assist you swiftly.
OUR AIM ? Making sure your warranty experience is flawless and aligned with our promise of top-notch service. And don’t forget, even without registration, you’re still backed by a 5-year Limited Warranty. Make the most of your Corro- Protec experience !

Our True Promises
Our Powered Anode Rod system is crafted to effectively prevent corrosion inside your water heater tank. But remember, while we take pride in our 20-year warranty on the Powered Anode Rod system’s performance, this doesn’t extend to the entire water heater.
Different water heaters, depending on their production and quality, might require other parts to be replaced over time, regardless of our corrosion protection. We can’t warranty the entirety of a water heater—after all, we don’t manufacture them. We focus on what we do best : preventing internal corrosion. However, maintenance on other components, unrelated to corrosion, might still be necessary.
Furthermore, our product is not just built to last; we back its durability with a 20‑year warranty period. Always keep in mind : our commitment is to the efficacy and longevity of our product, not to external factors beyond our control.

Maintenance

Effortless annual check‑up with Corro‑Protec !
With our Corro-Protec system, annual maintenance is a breeze. All you need to do is take a moment each year to confirm that the green indicator light is ON.
This indicates the optimal amount of current is flowing within your tank. It’s our way of assuring you that our protection against corrosion is active and robust. Simply put, a glowing green light means your tank is protected.

FAQ Frequently Asked Questions

  • My water heater has a dedicated anode port. Can I still install the Corro‑Protec Powered Anode Rod in the hot water outlet ?
    Yes. All water heaters can accommodate the installation of an anode in the hot water outlet. If you still prefer to install the anode in the dedicated anode port, you could install the current anode in the dedicated port without using the Wye fitting.

  • My water heater has 2 sacrificial anodes. Should I replace both ?
    The answer is no and that is why Corro-Protec offers different models adapted to tank sizes.
    If your water heater has two anodes, you can replace one of them with our Corro-Protec Powered Anode Rod and leave the other one in place. Even if you install the Corro-Protec Powered Anode Rod to eliminate the rotten egg smell in your hot water, you don’t need to remove the second sacrificial anode.

  • Do I have to unplug the Corro‑Protec Powered Anode Rod if I turn off the hot water for several months at our cottage ?
    The Corro-Protec Powered Anode Rod does not require any special maintenance. Leave it connected at all times, and it will work only if necessary. Even if you turn off the hot water tank, if there is still water in the tank, the Corro-Protec Powered Anode Rod will remain functional to prevent corrosion. If you empty the tank, the anode will turn off automatically because the water acts as a conductor between the anode and the ground. A powered anode does not function as a heating element. There is no danger in emptying the water from the tank without disconnecting the anode.

  • Can I use the Corro‑Protec Powered Anode Rod if I have a water softener ?
    Yes, it is even highly recommended to install a powered anode if you have a water softener. The water softener generally makes the water more aggressive to the tanks, which reduces the lifespan of your hot water tank and creates a more conducive environment for the development of sulfur reducing bacteria which creates the rotten egg smell in hot water. The Corro-Protec Powered Anode Rod will automatically adjust to provide optimum rust protection.

  • What is the annual power consumption of the Corro‑Protec Powered Anode Rod ?
    Since the amount of current used by the anode will vary from region to region due to the hardness of the water, it is impossible to give an exact answer. However, on average, the anode will use 10 KWh per year. If we take the average price of electricity in the United States, the cost to run the anode 24 hours a day all year round is under US$ 3.

  • Is it normal to read a voltage lower than what is indicated on the Corro‑Protec Powered Anode Rod power supply ?
    Yes, because the voltage adjusts automatically depending on the resistance of your water. A very low voltage means that your water is very conductive and the anode does not need to send much current to provide adequate protection.

Our Transparent Warranty

  • What’s covered ? Our commitment is to the integrity and functionality of the Corro-Protec Powered Anode system.
  • We guarantee it against defects in material or workmanship when installed and operated as intended.
  • How Long Is the Warranty Valid ? For installations in single-family residences, we offer a complimentary 20-year Extended Warranty. This no-cost extension is our way of ensuring that you can enjoy long-term protection and support for your product without worry. By registering your product on our website within 90 days of purchase, you help us safeguard your warranty service for the future. This simple step guarantees that even if your original purchase documents are misplaced over the years, we can still verify and honor your warranty claim. If the product is not registered, the standard 5-year warranty remains in place.
  • Does Corro‑Protec Warranty My Water Heater ? It’s simple logic : we only vouch for what we create. While we’re proud of Corro-Protec system’s top-tier quality, we can’t guarantee the entire water heater since we don’t manufacture it. Just as you wouldn’t warranty something you didn’t craft, neither can we. Our focus remains on ensuring our product excels in its role within your water heater. Water heaters, depending on their make and quality, might require other parts to be replaced over time, irrespective of our corrosion protection. We focus on what we do best : preventing internal corrosion.
  • However, maintenance on other components, unrelated to corrosion, might still be necessary.

Corro‑Protec’s Limited Warranty
Corro-Protec (“Company”) guarantees to the original purchaser (“Customer”) that the Powered Anode system (“Product”) is free from defects in materials and workmanship under normal use and conditions for the duration of the Warranty Period, subject to the following provisions.

WARRANTY PERIOD

  • Base Warranty : The Product carries a five (5) year warranty from the date of original purchase (“Base Warranty Period”).
  • Extended Warranty : The Customer has the option to extend the Base Warranty Period on the anode rod to twenty (20) years (“Extended Warranty Period”) at no additional cost for products installed in single-family residences, contingent upon registering the Product on the Company’s website within ninety (90) days of purchase. If the Product is not registered within this period, the Base Warranty Period remains in effect. The Extended Warranty is complimentary, ensuring our ability to validate warranty claims long into the future, even if the original purchase documentation is lost.

REMEDIAL MEASURES AND DEGRESSIVE COVERAGE EXPLANATION
If a defect due to material or workmanship is found during the Warranty Period, the Company will, at its discretion, repair or replace the defective Product or component. The coverage is degressive over the Extended Warranty Period :

  • Full coverage is provided for the first 5 years.
  • Starting year 6, coverage is reduced by 5 % each year, meaning that at year 15, coverage would be at 50 %.
  • In a scenario where the anode rod is found defective at year 15, the Company will cover 50 % of the cost of repair or replacement. The Customer will be responsible for the remaining cost. The replacement part will inherit the remainder of the original Product’s Warranty Period or ninety (90) days from the service date, whichever is greater.

WARRANTY EXCLUSIONS
This Limited Warranty does not cover any damage or defects that arise from :

  • External causes such as accidents, abuse, misuse, or unauthorized modifications.
  • Usage outside of the Product’s operational instructions or specifications.
  • Damages from acts of God, like floods, fires, and earthquakes.
  • Regular wear and tear or consumables, unless they are due to defects in materials or workmanship.
  • Services or repairs performed by anyone other than an authorized Corro-Protec service provider.
  • The water heater or components not manufactured by Corro-Protec.

OTHER INFORMATION

  • Claims Procedure : To initiate a warranty service, the Customer must notify the Company within the Warranty Period and make suitable arrangements for the performance of service. Initial shipping costs for returning the Product are the Customer’s responsibility; however, the Company will bear the shipping costs for returning the Product to the Customer following the repair or replacement if the claim is valid.
  • Limitation of Liability : The Company’s obligation under this warranty is limited to repair or replacement services. IN NO EVENT WILL THE COMPANY BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.
  • Additional Rights : This Limited Warranty grants specific legal rights. The Customer may have other rights, which vary from state to state or province to province. Certain jurisdictions do not allow the exclusion or limitation of incidental damages, so such limitations may not apply.
  • Governing Law : The laws of the state or province of purchase govern this Limited Warranty.
  • Warranty Registration : The Extended Warranty is activated upon registration of the Product on the Company’s website at corroprotec.com/warranty within ninety (90) days of purchase.

40, boulevard Industriel, Princeville (QC), G6L 4P2, Canada
1-877-466-6660 | info@corroprotec.com
corroprotec.com

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