Modern Ember ME-50-3SV Skyline 50 Inch Floating Wall Mount Electric Fireplace Owner’s Manual

: June 1, 2024
: MODERN EMBER

Table of Contents

Modern Ember ME-50-3SV Skyline 50 Inch Floating Wall Mount Electric
IMPORTANT SAFETY INFORMATION
Preparation
Parts and Hardware
Specifications and Dimensions
Installation and Assembly
Wall Mounted Installation
Hard-Wiring Installation
Crystals and Logs Installation
Operation
Control Panel Operation
Care and Maintenance
Replacement Parts
Troubleshooting
FREQUENTLY ASKED QUESTIONS
CONTACT
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Modern Ember ME-50-3SV Skyline 50 Inch Floating Wall Mount Electric

Fireplace

Modern-Ember-ME-50-3SV-Skyline-50-Inch-Floating-Wall-Mount-Electric-
Fireplace-PRODUCT

WARNING: Read and understand this entire owner’s manual, including all safety information, before plugging in or using this product. Failure to do so could result in fire, electric shock, or serious personal injury.
CAUTION: Keep this owner’s manual for future reference. If you sell or give this product away, make sure this manual accompanies the product.

IMPORTANT SAFETY INFORMATION

WARNING

Read all instructions before using this heater.
This heater is hot when in use. To avoid burns, DO NOT let bare skin touch hot surfaces. If provided, use handles when moving this heater. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9m) from the front of the heater, and keep them away from the sides and rear.
Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.
DO NOT operate any heater with a damaged cord or plug, after it has malfunctioned, or if it has been dropped or damaged in any manner. Discard the heater or return it to an authorized service facility for examination and/or repair.
DO NOT run the power cord under the carpeting. DO NOT cover the power cord with throw rugs, runners, or similar coverings. DO NOT route the power cord under furniture or appliances. Arrange the power cord away from the traffic area, and where it will not be tripped over.
Connect to properly grounded outlets ONLY.
DO NOT insert or allow foreign objects to enter any ventilation or exhaust opening, as this may cause electric shock or fire, or damage the heater.
To prevent a possible fire, DO NOT block air intakes or exhaust in any manner. Doing so could cause a fire. DO NOT use on soft surfaces, like a bed, where openings may become blocked.
A heater has hot and arcing or sparking parts inside. DO NOT use it in areas where gasoline, paint, or flammable liquids are used or stored.
Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
ALWAYS plug heaters directly into a wall outlet/receptacle. NEVER use with an extension cord or relocatable power tap (outlet/power strip).
DO NOT place the heater near a bed because objects such as pillows or blankets can fall off the bed and be ignited by the heater.
NEVER use this heater in bathrooms, laundry rooms, or any other location where the heater could fall into a bathtub or pool, become damp, or come in contact with water.
AVOID FIRE! Regularly inspect all air vents to make sure they are free from dust, lint, or other blockage. Unplug the unit and clean it with a vacuum ONLY. DO NOT rinse or get wet.
ALWAYS mount to wall bracket before use. DO NOT set it on the floor, or other surface, to use.
NEVER use a wall mount bracket from another manufacturer.
This product is not intended to be a primary heat source. It is for supplemental heat only.
INDOOR use only. NEVER use this heater outdoors. Doing so may result in electric shock.
Risk of electric shock! DO NOT OPEN! No user-serviceable parts inside!
ALWAYS turn this heater off before unplugging it from the outlet.
ALWAYS disconnect this unit from the power supply before performing any assembly or cleaning, or before relocating the electric fireplace.
NEVER leave this heater unattended. ALWAYS unplug this heater when not in use.
ALWAYS store this heater in a dry location. NEVER use the fireplace if it has become wet.
NEVER plug this heater into an old outlet, cracked, or has any loose wires or connections. Plugging this heater into a faulty outlet could result in electric arcing within the outlet that could cause the outlet to overheat or catch fire.
ALWAYS check your heater cord and plug connections with each use.
- MAKE SURE the plug fits tight in the outlet. Faulty wall outlet connections or loose plugs can cause the outlet to overheat.
- Heaters draw more current than small appliances. Overheating may occur even if it has not occurred with the use of other appliances.
- During use, check frequently to see if the plug outlet or faceplate is HOT.
- If the outlet or faceplate is HOT, discontinue use immediately and have a qualified electrician inspect and/or replace the faulty outlets.
The power cord supplied with the heater has three prongs: two flat blades (live and neutral) and one round pin (ground). If a 3-slot receptacle is not available, an adapter MUST be used. The adapter MUST be properly grounded to the outlet box (see figure at right). [NOTE: Adapter NOT INCLUDED.]

SAVE THESE INSTRUCTIONS

Preparation

This product includes a GLASS panel. Always use extreme caution when handling glass.
Failure to do so could result in personal injury or property damage.
Remove all parts and hardware from the carton and place them on a clean, soft, dry surface.
Parts and assembly steps are grouped for wall-hanging or recessing use.
Check the parts list to make sure nothing is missing. Dispose of packaging materials properly.
Please recycle whenever possible.
You will need the following tools (not included):
Phillips screwdriver; stud finder; level; tape measure; electric drill; 1/4″ wood drill bit; and hammer.

Parts and Hardware

Modern-Ember-ME-50-3SV-Skyline-50-Inch-Floating-Wall-Mount-Electric-
Fireplace-FIG-2

Specifications and Dimensions

Modern-Ember-ME-50-3SV-Skyline-50-Inch-Floating-Wall-Mount-Electric-
Fireplace-FIG-3

PRODUCT DIMENSIONS

Model Number| ****

A

| ****

B

| ****

C

| D| ****

E

| F| ****

G

ME-50-3SV| 50″| 0.6″| 8.6″| 14.6″| 42″| 50″| 21.6″
WHTSURR| [1270MM]| [15MM]| [218MM]| [371MM]| [1068MM]| [1270MM]| [549MM]

Installation and Assembly

This appliance is designed to be recessed or wall-mounted. Select a suitable location that is not susceptible to moisture and is away from drapes, furniture, and high-traffic areas.
NOTE: Follow all National and local electrical codes. The electric fireplace comes with the power plug supplied. To switch to hard-wiring, please refer to the hard-wiring installation section.
MINIMUM CLEARANCE TO COMBUSTIBLES

Modern-Ember-ME-50-3SV-Skyline-50-Inch-Floating-Wall-Mount-Electric-
Fireplace-FIG-4

Front Glass Installation / Removal

Remove all the screws from the top of the glass panel.
Tilt the front glass forward, and have two people remove the glass panel. Place the glass face down on a soft, non-abrasive surface.
Reverse these steps to re-install the front glass.

Modern-Ember-ME-50-3SV-Skyline-50-Inch-Floating-Wall-Mount-Electric-
Fireplace-FIG-5

Wall Mounted Installation

Due to the many different materials used on different walls, it is highly recommended that you consult your local builder before you install this appliance on the wall.
Step 1: Select a location that is not prone to moisture and is located at least 36″ (914mm) away from combustible materials such as curtains, drapes, furniture, bedding, paper, etc.
Step 2: Have two people hold the appliance against the wall to determine the final location.
Step 3: Place the unit face down on a soft, non-abrasive surface. Remove the bracket from the back of the unit by removing the screws. Refer to the below figure.
Step 4: Mark the location and then mount the bracket onto the wall using the supplied screws. The bracket MUST have the hooks facing upward and be level.

NOTE: It is strongly recommended that the mounting bracket be screwed into the wall studs where possible. If the wall studs cannot be used, ensure that the supplied plastic wall anchors are used to affix the bracket to the wall and the bracket is adequately secured. Modern-Ember-ME-50-3SV-Skyline-50
-Inch-Floating-Wall-Mount-Electric-Fireplace-FIG-6

Step 5: With the wall mounting bracket installed, have two people lift the appliance and insert the two hooks on the bracket into the two slots on the back of the appliance.
Step 6: Check the appliance for stability, ensuring that the bracket will not pull free from the wall.

Modern-Ember-ME-50-3SV-Skyline-50-Inch-Floating-Wall-Mount-Electric-
Fireplace-FIG-7

“L” Shape Metal Bracket Installation

Step 1: Remove the silver screw at the bottom of the appliance (Fig. A). Set the screw aside.
Step 2: Using the screw removed in step 1, attach the metal L-bracket (H) to the bottom of the fireplace box (Fig. B).
Step 3: Install the plastic wall anchor (C) into the drywall. Install the longer screw (B) into the hole of the L-bracket and then into the wall anchor to secure the fireplace from coming off the wall (Fig. C).

Hard-Wiring Installation

WARNING

Turn off the appliance completely and let it cool down before servicing.
Only a qualified service person should service and repair this electric appliance.

Hard-Wiring Connection
If it is necessary to hard-wire this appliance, a qualified electrician must remove the cord connection and wire the appliance directly to the household wiring. The dedicated circuit and power supply breaker must be rated for 120V, minimum 15 amps.
The appliance must be electrically connected and grounded under local codes. In the absence of local codes, use the current CSA C22.1 Canadian Electrical Code in Canada or the current ANSI/NFPA 70 National Electrical Code in the United States.
Note
There are 3 wires from the appliance junction-white (neutral), black (power L 1), and red (ground) -that connect to the 120V power supply break panel). See below.

Step 1: Remove the 3 screws from the junction box cover plate, which is located on the bottom left-hand side of the appliance (Fig. A}.
Step 2: Install the strain relief to the junction box cover plate (located in the hardware bag) (Fig. B).
Step 3: Remove all the wires, and take out the existing cable plug. The power cord may be discarded.
Step 4: Take the new cover plate supplied in the hardware bag and punch out the 7/8″ (22.2mm) hole.

Feed wires through box connector. Connect the three wires (from outside) appropriately to the terminal connectors – Red (G) is ground, White (N) is neutral, and Black (L) is the hot/line connection (Fig. C).

Step 5: Re-secure the junction box cover plate using the 3 screws previously removed in step 1.

Modern-Ember-ME-50-3SV-Skyline-50-Inch-Floating-Wall-Mount-Electric-
Fireplace-FIG-10

Crystals and Logs Installation

NOTE: Please install the ember bed media to your preference.

Step 1: The glass front must be removed and the appliance must be mounted in its final location before the ember bed media can be installed. (See page 5 for glass removal instructions.)
Step 2: Carefully place the small crystals (G) into the bottom tray on the front of the appliance as shown. Apply an even layer from side to side (Fig. A).
Step 3: Randomly place the large crystals (F) on top of the small crystals (G) (Fig. B).

Modern-Ember-ME-50-3SV-Skyline-50-Inch-Floating-Wall-Mount-Electric-
Fireplace-FIG-11

Step 4: Carefully place the logs (E) onto the crystals (Fig. C). Step 5: Re-install the front glass.

Modern-Ember-ME-50-3SV-Skyline-50-Inch-Floating-Wall-Mount-Electric-
Fireplace-FIG-12

Operation

Read and understand this entire owner’s manual, including all safety information, before plugging in or using this product. Failure to do so could result in electric shock, fire, serious injury, or death.

Power
Plug the power cord into an AC 110-120 Volt outlet (see IMPORTANT SAFETY INFORMATION on Pages 2 and 3). Make sure the outlet is in good condition and that the plug is not loose. NEVER exceed the maximum amperage for the circuit. DO NOT plug other appliances into the same circuit.
Methods of Operation

This electric fireplace can be operated by the CONTROL PANEL, by the battery-powered REMOTE CONTROL, or by the TUYA APP.
Before operating, please review the IMPORTANT SAFETY INFORMATION on Pages 2 and 3, and heed all warnings.

Modern-Ember-ME-50-3SV-Skyline-50-Inch-Floating-Wall-Mount-Electric-
Fireplace-FIG-13

Control Panel Operation

Modern-Ember-ME-50-3SV-Skyline-50-Inch-Floating-Wall-Mount-Electric-
Fireplace-FIG-14

Remote Control Operation

Modern-Ember-ME-50-3SV-Skyline-50-Inch-Floating-Wall-Mount-Electric-
Fireplace-FIG-16

NOTICE: When the heater is first turned on, a slight odour may be present. This is normal and should not occur again unless the heater is not used for a long time.
NOTICE: To improve operation, aim the remote control at the front of the fireplace. DO NOT press the buttons too quickly. Give the unit time to respond to each command.

Temperature Limiting Control
This heater is equipped with a Temperature Limiting Control. Should the heater reach an unsafe temperature, the heater will automatically turn OFF. To reset:

Turn the unit off and unplug the power cord from the outlet. Wait 5 minutes.
Inspect the fireplace to make sure no vents are blocked or clogged with dust or lint. If they are, use a vacuum to clean the vent areas.
Plug the cord into the power outlet and turn the unit on.
If the problem continues, have your outlet and wiring inspected by a professional.

Remote Control Battery Information

Remote control uses one CR2025 battery (Included)

NEVER dispose of batteries in a fire. Failure to observe this precaution may result in an explosion. Dispose of batteries at your local hazardous material processing center.

Care and Maintenance

Cleaning

ALWAYS turn the heater OFF and unplug the power cord from the outlet before cleaning, performing maintenance, or moving this fireplace. Failure to do so could result in electric shock, fire, or personal injury.
NEVER immerse in water or spray with water. Doing so could result in electric shock, fire, or personal injury.

Metal

Buff using a soft cloth, slightly dampened with a citrus oil-based product.
DO NOT use brass polish or household cleaners as these products will damage the metal trim.

Glass

Use a good quality glass cleaner sprayed onto a cloth or towel. Dry thoroughly with a paper towel or lint-free cloth.
NEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface.

Vents

Use a vacuum or duster to remove dust and dirt from the heater and vent areas.

Plastic

Wipe gently with a slightly damp cloth and a mild solution of dish soap and warm water.
NEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface.

Maintenance

Risk of electric shock! DO NOT OPEN any panels! No user-serviceable parts inside!
ALWAYS turn the heater OFF and unplug the power cord from the outlet before cleaning, performing maintenance, or moving this fireplace. Failure to do so could result in electric shock, fire, or personal injury.

Electrical and Moving Parts

The fan motors are lubricated at the factory and will not require lubrication.
Electrical components are integrated in the fireplace and are not serviceable by the consumer.

Storage