WILPREP WCC-CB12-NG Gas Countertop Radiant Charbroiler User Manual

WILPREP WCC-CB12-NG Gas Countertop Radiant Charbroiler

Specifications

Model| Housing Material| Grates Material| Burner Material| Total BTU| Burner Valve Knob| Applicable Gas Type| Gas Pressure| Gas Consumption| Gas Inlet Size| Net Weight
---|---|---|---|---|---|---|---|---|---|---
WP-CB12-M| 430 Stainless Steel| Cast Iron| Stainless Steel| 35,000| Adjustment Stepless| NG (LPG Convertible)| 4 in. W.C.| 3/4 in. 19.1 mm| 69.4 lb. 31.5 kg
WP-CB24-M| 430 Stainless Steel| Cast Iron| Stainless Steel| 70,000| Stepless Adjustment| NG (LPG Convertible)| 4 in. W.C.| 3/4 in. 19.1 mm| 111.3 lb. 50.5 kg
WP-CB36-M| 430 Stainless Steel| Cast Iron| Stainless Steel| 105,000| Stepless Adjustment| NG (LPG Convertible)| 4 in. W.C.| 3/4 in. 19.1 mm| 154.3 lb. 70 kg
WP-CB48-M| 430 Stainless Steel| Cast Iron| Stainless Steel| 140,000| Stepless Adjustment| NG (LPG Convertible)| 4 in. W.C.| 3/4 in. 19.1 mm| 198.4 lb. 90 kg

Product Overview

Package List:

• Gas Countertop Radiant Charbroiler unit
• User Manual
• Other accessories as per package contents list.

Product Diagram:

Product Usage Instructions

Preparation:
Selecting the Location:

1. Select an appropriate location adhering to local building and safety codes.
2. Ensure proper ventilation for fume dispersal.
3. Avoid combustibles near the unit to prevent hazards.
4. Ensure a stable, nonflammable platform for the charbroiler.

Clearing the Work Area:

1. Remove obstacles for safe operation.
2. Keep bystanders away with signs or barriers.

Inspecting the Gas Supply:

1. Verify correct installation and leak-testing of gas supply line
2. Check pressure against rating label.
3. Maintain main valve accessibility for emergencies.

Frequently Asked Questions (FAQ):

• Q: How do I adjust the pilot flame?
  A: To adjust the pilot flame, refer to section 6.2 in the user manual for detailed instructions on adjusting the pilot flame of your Gas Countertop Radiant Charbroiler.

• Q: What should I do in case of troubleshooting?
  A: For any troubleshooting queries, please refer to section 8 of the user manual which provides detailed steps on identifying and resolving common issues with the Gas Countertop Radiant Charbroiler.

Gas Countertop Radiant Charbroiler
User Manual

Read Carefully Before Use Keep for Future Reference

 Safety Information

General Safety

WARNING

• ALWAYS obey ALL applicable local and national laws and regulations for the installation, adjustment, use, maintenance, and repair of this product. One such important standard is NFPA 96, which was published by the National Fire Protection Association (NFPA) and specifically addresses fire safety in commercial kitchens and cooking operations. If required by local regulations, have a certified technician install this product with correct gas connections to ensure FULL compliance with local building codes and safety standards.
• ONLY use this product for its intended purpose, preparing a variety of foods typically in commercial kitchens. ANY use NOT specified herein could potentially damage this product, pose risks, and void ALL warranties implied.
• Operators should read ALL these instructions carefully before installation and use, keep them in a safe and easily accessible place for future reference, provide them to anyone who will operate, maintain, or repair this product, and provide them with this product if it is ever given or sold to a third party. If any point is unclear, contact customer service for clarification and assistance. Failure to  do so may result in gas leaks, fires, or explosions, causing serious property damage and severe personal injury, possibly including death.

Workspace Safety

DANGER

• NEVER place any flammable, explosive, or corrosive materials near this product, such as carpets, curtains, clothes, papers, wooden utensils, ethanol, gasoline, batteries, chargers, lighters, firecrackers, and aerosol cans.
• DO NOT use aerosol sprays or similarly dangerous fumes around this product.

WARNING

• This product was primarily designed for use in commercial kitchens. If you intend to use it at home or outdoors, ensure that your location meets ALL relevant codes and standards and is adequately protected from the elements.
• DO NOT operate this product in humid environments or small confined areas.
• ALWAYS ensure that the gas supply is FULLY turned off before installation to prevent any residual gas in the area where this product is going to be installed.
• ALWAYS keep your work area clean and well lit. Cluttered or dark areas invite accidents.
• ONLY use this product in well-ventilated locations to allow fumes, heat, and airborne oil to dissipate quickly. For best results, use exhaust hoods or other suitable equipment to enhance the ventilation.
• DO NOT allow children or pets to access the work area during and shortly after use. If necessary, restrict access to the area using appropriate warning signs or barriers.
• ANY purchaser of this product MUST prominently display detailed instructions for responding to the smell of gas. Obtain these instructions from the local gas supplier or other authorities.
• ONLY place this product on flat, stable, nonslip, nonflammable, and heat-resistant platforms, which should be able to easily bear the full weight of this product and your food at ALL times.
• ALWAYS use the provided support legs to ensure adequate clearance and proper ventilation underneath this product.
• ALWAYS keep a fire extinguisher nearby. The extinguisher should be rated to handle grease fires. (This might be marked as “Class B” or “Class K” depending on your area.) ALL operators should be shown the extinguisher’s location and trained in its use.

Personal Safety

DANGER

• If you begin to develop symptoms such as headaches, dizziness, drowsiness, or nausea during use, stop using this product, turn off the gas supply, and get fresh air IMMEDIATELY. If symptoms persist or worsen, seek medical help as soon as possible. NEVER continue use until the issues are FULL addressed.
• DO NOT touch the cooking grate or any other metal parts, especially those stained with grease, oil, and food residues, with BARE skin during and shortly after use, as they may remain hot.
• DO NOT allow use by children, anyone who has not read these instructions, or any person whose mental or physical impairment precludes safe use. ANY bystanders should be made aware of the potential danger of this product.

WARNING

• DO NOT permit children or pets to play with ALL packaging materials, which may cause accidents and injury.
• DO NOT use this product while you are tired or under the influence of drugs, alcohol, or strong medication.
• ALWAYS wear personal protective equipment (PPE) appropriate for your task, including close-fitting clothes as well as close-toed and nonslip footwear. Heat-resistant gloves are recommended, particularly during prolonged use.
• DO NOT wear loose clothing or jewelry and tie back long hair during use.

Operational Safety

DANGER

• NEVER confuse the ports marked with “IN” and “OUT” on the gas regulator, which MUST be connected to the gas supply line and the charbroiler’s gas inlet respectively.
• ALWAYS ensure that ALL burner control knobs are in their “OFF” positions before igniting the pilot lights.
• In the event that a gas odor is detected, IMMEDIATELY shut off the gas supply, evacuate ALL people from the area, and PROMPTLY ventilate the area. DO NOT re-enter the area until ALL gas-related issues are FULLY addressed.
• If any abnormalities in operation are observed when using the equipment, discontinue use, close the manual gas shut-off valve, and call an authorized service technician to correct the problem.

WARNING

• ONLY use this product with natural gas (NG) or liquid propane gas (LPG). ANY use with other fuels may cause inefficient combustion and erratic flame behaviors, posing gas leaks, fires, explosions, and other safety hazards.
• NEVER mix up the NG and LPG settings of this product. Correct conversions MUST be made before one fuel is switched to the other. Failure to do so may result in incorrect fuel-air mixture and lead to a series of safety risks.
• DO NOT attempt to repair or convert any gas types on your own. Repairs and conversions are to be made solely by an authorized merchant servicer.
• NEVER operate this product if the gas pressure exceeds 4″ WC for NG or 10″ WC for LPG. For optimal safety and performance, equip the gas line with a dedicated pressure gauge to ensure continuous supervision.
• ALWAYS perform a pre-use check to verify that the gas supply is properly connected and there is NO leakage, looseness, wear, or damage on the supply line or this product.
• ALWAYS ensure that this product is in a level position with ALL its support legs having been adjusted to the same length.
• ALWAYS ensure that the cooking grate, pilot lights, burner control knobs, and other exterior parts of this product are clean, free of debris, and in good working condition before use.
• DO NOT leave this product unattended as long as its gas supply remains on.
• Preheat the cooking grate and adjust the heating controls properly. Stay alert and use common sense, discretion, and good judgement at ALL times.
• NEVER allow ANY water or ice near heated oil. In hot kitchens, this includes careful operation to avoid any sweat coming in contact with the oil.
• NEVER handle any component with wet hands.
• DO NOT use this product WITHOUT the drip tray or other similar containers under its drain hole. Be mindful of the tray during each use and empty it as needed to prevent spills and potential hazards.
• DO NOT overreach during use. Keep proper footing and balance at ALL times.
• DO NOT allow any foreign objects to enter the holes outside the pilot lights during use.
• After each use, shut down the gas supply COMPLETELY and ensure ALL pilot lights ARE extinguished.
• ALWAYS wait for at least 5 minutes before reactivating the gas supply to reuse this product.
• Food scraps MUST be disposed of properly after each use to prevent the risk of spontaneous ignition if they come into contact with certain oily substances.

Maintenance Safety

DANGER

• ALWAYS turn off the gas supply to this product and wait for ALL heated components to cool before undertaking any emptying, cleaning, adjustment, relocation, maintenance, or servicing.
• NEVER replace any components with nonidentical ones.

WARNING

• ALWAYS use 2 or more people to raise or move this product. Set it in place slowly and carefully.
• Periodically check for wear, breakage, and malfunction of components or any other conditions that may affect this product’s safe operation. If damage is detected, repair or replace any problematic parts before further use. Seek professional assistance from certified technicians as needed.
•  Maintain ALL labels on this product. If any of them comes loose or becomes illegible, replace it before further use.

Fire Safety

DANGER
Performed properly, grilling is a fast and easy way to produce a wide range of delicious food time after time after time. However, there is always the potential of the superheated oil, shortening, or fat to cause a grease fire and the instinctive responses of many people—to use water or to move the fire—can greatly worsen the fire’s damage and the risk of injury.

• ALWAYS have a safe work area and ALWAYS be prepared. ALWAYS train EVERY operator on how to most safely handle a grease fire so they are prepared if one occurs. Consult with your local fire department or police department to see if professional training is available in your area.
• NEVER use water on an oil fire.
• NEVER use wet towels or other objects on an oil fire.
• NEVER move the fire or splash the burning oil.
• DO warn everyone nearby of the danger. They should evacuate the area in any orderly way.
• DO remove ANY source of heat. Unplug ANY heating element or turn off its circuit breaker.
• DO stop providing additional air. Turn off ANY exhaust hood or fan or turn off its circuit breaker.
• DO cut off the fire’s access to oxygen IF you can do so safely. Cover the tank with its lid or any similar large metal covering, but DO NOT throw anything in a way that might cause burning oil to splash. (ONLY use a fire blanket for this purpose if it is specifically rated to safely handle grease fires. Many are not.)
• DO use your fire extinguisher IF the fire is NOT yet contained under a cover. If it is contained, allow time for it to die out but keep the extinguisher ready. If you need to use your fire extinguisher, use  it from a safe distance and be careful that its pressure does NOT cause the burning oil to splash.
• Baking soda or salt can be also used to stop small fires or nearly contained fires but NEVER apply either one in a way that might splash the burning oil.
• NEVER use flour or other fine powders. Despite their similar appearance, most of them ARE highly flammable at the oil’s temperature and will only worsen the fire.

 Overview

Specifications

304×728×394 mm

| 24×28.7×15.5 in.

609×728×394 mm

| 36×28.7×15.5 in.

914×728×394 mm

| 48×28.7×15.5 in.

1220×728×394 mm

Grates

| Number| 2| 4| 6| 8
Material| Cast Iron| Cast Iron| Cast Iron| Cast Iron

Size

| 20.5×5.9 in.

520×150 mm

| 20.5×5.9 in.

520×150 mm

| 20.5×5.9 in.

520×150 mm

| 20.5×5.9 in.

520×150 mm

Thickness

| 0.8 in. 21 mm| 0.8 in. 21 mm| 0.8 in. 21 mm| 0.8 in. 21 mm

Burner

| Number| 1| 2| 3| 4
Material| Stainless Steel| Stainless Steel| Stainless Steel| Stainless Steel
Total BTU| 35,000| 70,000| 105,000| 140,000

Burner Valve Knob

| Number| 1| 2| 3| 4
Adjustment Type| Stepless Adjustment| Stepless Adjustment| Stepless Adjustment| Stepless Adjustment

Applicable Gas Type

| NG

(LPG Convertible)

| NG

(LPG Convertible)

| NG

(LPG Convertible)

| NG

(LPG Convertible)

Gas Pressure| 4 in. W.C.| 4 in. W.C.| 4 in. W.C.| 4 in. W.C.
Gas Consumption| 0.95 m³/h| 1.9 m³/h| 2.85 m³/h| 3.8 m³/h

Gas Inlet Size

| 3/4 in.

19.1 mm

| 3/4 in.

19.1 mm

| 3/4 in.

19.1 mm

| 3/4 in.

19.1 mm

Net Weight

| 69.4 lb.

31.5 kg

| 111.3 lb.

50.5 kg

| 154.3 lb.

70 kg

| 198.4 lb. 90 kg

Package List

• Countertop Charbroiler × 1
• Regulator × 1
• A Set of Orifice Fittings × 1

Product Diagram

Preparation

Selecting the Location

1. Select an appropriate location for your new charbroiler, which should adhere to the local building and safety codes.
2.  Ensure proper ventilation in the work area to allow for the safe dispersal of any fumes or exhaust.
3. Keep curtains, papers, and other combustibles away from the area to prevent fire and explosion hazards.
4. Check that the platform for this countertop charbroiler is nonflammable, level, stable, and capable of bearing its weight.

Clearing the Work Area

1. Remove any obstacles and other unrelated objects from the work area to ensure enough space for the safe and smooth operation of your charbroiler.
2. Keep children, pets, and other bystanders away from the area, restricting access with prominent signs or barriers as needed.

Inspecting the Gas Supply

1. Verify that your gas supply line has been correctly installed and leak-tested and meets the local codes and regulations.

2. Check the gas supply line pressure and make sure that it conforms to that marked on the rating label
   WARNING
   The equipment and its individual shutoff valve (to be supplied by user) must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of ½ psi (3.45 kPa).

3. sure the main valve of your gas supply line is in good working condition and can be readily accessed in case of an emergency. If necessary, have a certified gas professional address the issues as soon as possible.

4. When things are in order, turn off your gas supply completely.

Preparing Helpful Tools and Equipment

1. The installation of your charbroiler may require several tools, such as an adjustable wrench, electric screwdriver, and spirit level.
2. For safe use, keep a leak detector and fire extinguisher nearby in case of an emergency.

Putting on Protective Gear
Don appropriate personal protective gear, such as safety goggles, gloves, and clothes.

 Installation

• Read this manual thoroughly before installation and operation. DO NOT proceed with installation and operation if you have any questions or do not understand anything in this manual. Contact your local representative first.
• ALWAYS install this equipment in a work area with adequate light and space.
• ONLY operate on a solid, level, nonskid surface that is nonflammable and away from sinks and water hazards.
• The installation MUST conform with the National Fuel Gas Code, ANSI Z223.1/NFPA 54, the National Gas Installation Code, CSA-B149.1, or the Propane Installation Code, CSA-B149.2 as applicable and in accordance with local codes.
• NEVER bypass, alter or modify this equipment in any way from its original condition. Doing so may create hazards and will void warranty.
• ALWAYS comply with all local codes during installation.
• The equipment is suitable for installation on non-combustible surfaces ONLY. Noncombustible clearances: 0” sides (0 mm) 6” rear (152 mm) 4” floor (102 mm).
• These installation instructions are for the use of qualified installation and service personnel only. Installation or service by those other than qualified personnel may result in damage to the equipment
• and/or injury to the operator.

Unpacking

1. Unpack and check for any damage.
   Note I: f any damage is present, contact the customer service immediately.

2. Make sure that you have received the whole package including the L.P. gas conversion kit.

3.  Level the equipment by adjusting the four feet and tighten securely.
   Note:

   • The adjustable height of the feet is one inch. Adjust as needed.
   • DO NOT slide the equipment with the legs installed. Lift it up to move.

4. Move the charbroiler to your platform with care, being sure it remains level in the new position.

Checking the Gas Type
Verify the gas type before installation:

Installation

NG-LPG Settings Conversion
This charbroiler was preset for natural gas (NG) application at the factory. For use with liquid propane gas (LPG), follow the correct procedures as below to convert from NG settings to LPG settings before connecting the equipment to a compatible gas supply.

DANGER
Failure to do so may lead to incorrect fuel-air mixture, which WILL cause incomplete combustion and inefficient energy use, posing a range of safety hazards including gas leaks, fires, and explosions.

WARNING
DO NOT attempt to do the gas conversion. It MUST be done by a certified/licensed technician.
(Optional) Changing the Orifice Fittings

1. Pull all four burner control knobs away from the charbroiler and remove them.

2. Unscrew the four screws from the corners of the front panel and remove the panel.

3. Unscrew all the bolts on the control knob shafts and pilot valves and detach the manifold from the control knob shafts and polit valves.

4. Remove the bolts fastening the manifold to the inner wall of the equipment on both sides.

5.  Unscrew ALL FOUR No.36 N.G. orifice fittings and replace them with the FOUR provided
   No.49 L.P.G. orifice fittings.
   Note: See the hexagonal part of the fittings for the unit number.

6. Reattach the manifold to the four control valve shafts and pilot valves.

7. Refasten the manifold to the inner wall using the removed bolts.

8.  Refasten and the front panel using the removed screws.

9. Replace the removed knobs back onto their shafts.

Adjusting the Gas Regulator

1. Unscrew the hex cap from the top port of the gas regulator, exposing the NG-LPG conversion adapter with the marked “LP” at the top and “NAT” at the bottom.
2. 2. Unscrew the adapter from the cap, flip its “LP” and “NAT” positions, and screw it back onto the cap.
3. Replace the adapter into the regulator and seal its top port by completely retightening the cap.

Connecting to the Gas Source

1. 1. Unscrew the cap of the charbroiler’s gas inlet, which is located at the lower left corner on its back.

2. Connect the gas OUT side of the regulator to the charbroiler’s gas inlet.

3. Connect the gas IN side of the regulator to the gas supply line.
   WARNING
   The gas inlet line size of this equipment is 3/4’’. For proper operation, the gas supply line MUST be the same size or larger.

4. (Optional) For your safety, install a dedicated pressure gauge (not included) to the gas line.

Checking Gas Leakage

WARNING

• ONLY use soapy water for leakage testing. NEVER USE A LIGHTER.
• Keep the room where the testing is to take place well-ventilated during the entire process.
• All connections MUST be checked for leaks before using the oven.
• Test pressure should not exceed 1/4″ W.C.
• Forbid the use of all electric appliances, including portable ones whose starting may generate sparks, during the entire process.

1. Flip off the circuit breaker to the room where the charbroiler is located.
2. Prepare a basin of soapy water.
3. Turn off all the burners.
4. Apply droplets to each connection on the inlet pipe. (Optional) If you have done the LP to NG orifices conversion or vice versa, remove the front panel as before, apply droplets onto where the manifold is connected to the pilot valves and control shafts.
5. Open the valve on your gas supply.
6. Visually check that there is no bubble forming where the soapy water was applied.
7. If there are bulging bubbles,
   • IMMEDIATELY close the valve on your gas supply.
   • Air the room so that there is not leakage gas, which can be told by a gas detector (not included).
   • Redo the connection where the leakage is.
   • Repeat steps 3–5 till no bubble is forming.
8. Reinstate everything.

DANGER

• If you smell gas, immediately shut off the main gas valve, extinguish all heat and flames, refrain from use any electric appliances, and ONLY call 911 when you have evacuated to a safe place.
• NEVER directly touch the grates while the charbroiler is on.
• NEVER cook with the grates removed.
• ALWAYS turn off the burners when not in use, before servicing or adjusting any parts or attachments, and before cleaning.
• DO NOT use when the gas line is known to be leaking or the equipment is damaged.

First-Time Use

Prior to operating your new charbroiler, thoroughly wash the exterior with a mild detergent or soap solution.

WARNING
DO NOT use abrasive or caustic cleaners, since this might damage the anti- rust finish.

• When heated for the very first time, the charbroiler’s grates or other parts that may come into contact with flames will give off smoke, because those surfaces were coated with protective oils at the factory and may have accumulated dust during shipping. To totally get rid of the coatings, turn on the all burners to MAX the way as below and let them burn for an hour and the coatings will be gone.

General Instructions

Lighting the Pilots

1. Before attempting to light the pilots, turn off the main gas valve (not included) for 5 minutes to expel any existing gas that may have accumulated from the leakage test.
2. Make sure all knobs are in the “OFF” position.
3. Turn on the main gas valve.
4. Hold an igniter (not included) to light the pilots through the pilot light access holes.
   Note: ONLY light pilots that are needed for your cooking.

Operation

Igniting the Burners

1. Remove the igniter when the pilots are ignited.
2. Turn the burner knobs all the way to the “ON” position and wind back to where you have the desired flame intensity. The controls knob’s adjustment is stepless. Turn as needed.
3. Lay your food to be cooked on the grates and do your cooking.
   Note: Some food requires preheating the grates. Always research and do a trail run.

Finishing-up
When finished with cooking,

1. Turn the burner knobs close to the “OFF” position.
2. Turn off the main gas valve.
3.  When the goes out, turn the burner knobs to the “OFF” position.

Adjustment

Top Grates

WARNING

• ONLY adjust the grates after the grates have cooled to room temperature.
• There are three angles to the grates. Simply lift one or all of them up and rest at the preferred height at the back.
• Note: All the grates are detachable. For different doneness, simply set the grates on different angled levels. For different grilled texture, especially with steaks, flip the grates over, whose sides have different grid thickness.

Adjusting the Pilot Flame
The pilot flame on the equipment has been factory adjusted. When adjustment is necessary, adjust the pilot flame to be as small as possible but large enough to guarantee reliable ignition of the burners when the knobs are turned to “ON”.

• If the pilot flame appears larger than necessary, use a screwdriver to turn the pilot valve clockwise to decrease the flame height.
• If the pilot flame is too small, use a screwdriver to turn the pilot valve counterclockwise to increase the flame height.

Maintenance

WARNING

• ALWAYS turn the burners, pilots, and main gas valve off before maintenance of any kind.
• ALWAYS wait till the equipment and grates have cooled to room temperature before maintenance of any kind.
• DO NOT use any abrasive or flammable cleaning fluids.
• DO NOT rinse, immerse or soak any part of the charbroiler, excluding the drip tray.
• NEVER use a scrubber pad, steel wool or abrasive material, or detergents containing chlorine, iodine and ammonia or bromine chemicals as these will deteriorate the stainless steel and shorten the life of the unit.

 Troubleshooting

Note: If problems persist and the suggested solutions do not work, contact the customer service.

Contact Us

• Thank you for choosing our products! If you have any questions or comments, contact us at Support@wilprepsolution.com and we’ll resolve your issue ASAP!
• For a .pdf copy of the latest version of these instructions, use the appropriate app on your smartphone to scan the QR code to the right.

WCC-CB12-NG WCC-CB24-NG WCC-CB36-NG WCC-CB48-NG Rev. 4 Jan. 2024

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