PHILIPS HX3826-21 Cordless Power Flosser 3000 Oral Irrigator Instruction Manual

: June 1, 2024
: Philips

PHILIPS HX3826-21 Cordless Power Flosser 3000 Oral Irrigator

PHILIPS HX3826-21 Cordless Power Flosser 3000 Oral Irrigator

Product Overview

IMPORTANT SAFETY INSTRUCTIONS

Only use the product for its intended purpose. Read this important information carefully before you use the product and its batteries and accessories, and save it for future reference. Misuse can lead to hazards or serious injuries.

Warnings

Keep the charger away from water.
After cleaning, make sure the charger is completely dry before you connect it to the wall socket.
This appliance can be used by children and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children without supervision.
Children should be supervised to ensure that they do not play with the product.
Charge only with Philips WAA1001, WAA2001, or safety adapters with input ratings (100 – 240V~; 50/60Hz; 3.5W) and output ratings (5Vdc; 2.5W). For the list of adapters, please see philips.com/support.
If the power adapter or USB cable is damaged, stop using it.
Do not charge the product outdoors or near heated surfaces.
To avoid physical injury, do not fill the reservoir with hot water. Do not put foreign objects in the reservoir.
Do not clean any part of the product in the dishwasher.
The maximum altitude of use is 4500 meters.
This product has only been designed for cleaning teeth and gums.
Do not use it for any other purpose (for e.g. eyes, nose and ears).
Charge and use the product at a temperature between 5 °C and 40 °C (41 °F and 104 °F).
Stop using the appliance and consult your dentist/doctor if excessive bleeding occurs after use, if bleeding continues to occur after 1 week of use or if you experience discomfort or pain.
If you have had oral or gum surgery in the previous 2 months, consult your dentist before you use this appliance.
If you have a pacemaker or other implanted device, contact your doctor or the manufacturer of the implanted device prior to use.
If you have medical concerns, consult your doctor before you use this appliance.
This appliance is a personal care device and is not intended for use on multiple patients in a dental practice or institution.

Battery safety instructions

This appliance contains batteries that are only to be removed by skilled persons
Only use the product for its intended purpose. Read this information carefully before you use the product and its batteries and accessories, and save it for future reference. Misuse can lead to hazards or serious injuries. Accessories supplied may vary for different products.
Only use original Philips accessories and consumables. Only use detachable supply unit WAAxxxx.
Keep product and batteries away from fire and do not expose them to direct sunlight or high temperatures.
If the product becomes abnormally hot or smelly, changes color or if charging takes longer than usual, stop using and charging the product and contact Philips.
Do not place products and their batteries in microwave ovens or on induction cookers.
Do not open, modify, pierce, damage or dismantle the product or battery to prevent batteries from heating up or releasing toxic or hazardous substances. Do not short-circuit, overcharge or reverse charge batteries.
This appliance contains batteries that are nonreplaceable. When the battery is at end of life, the appliance shall be properly disposed of, see section on recycling.
To avoid accidental short-circuiting of batteries after removal, do not let battery terminals come into contact with metal object (e.g. coins, hairpins, rings). Do not wrap batteries in aluminium foil. Tape battery terminals or put batteries in a plastic bag before you discard them.

Electromagnetic fields (EMF)

This Philips appliance complies with all applicable standards and regulations regarding exposure to electromagnetic fields.

Storage and transportation conditions

Temperature between -10 °C and +60 °C (14 °F and 140 °F).

SAVE THESE INSTRUCTIONS.

The following symbols may appear on the product:

Read Operator’s Manual.

Detachable Power Supply Part: The “xxxxxx” indicates the model number of the approved chargers to be used.

Introduction

Welcome to Philips! Congratulations on your new Sonicare Cordless Power Flosser. To fully benefit from the support that Philips offers, register your product at philips.com/welcome.

Intended Use

The Philips Sonicare Cordless Power Flosser is an oral irrigator intended to remove plaque and food debris between teeth and on the tooth surface in order to reduce tooth decay and improve and maintain gum health. This product is intended for consumer home use, normally used at least once a day. Use by children should be with adult supervision.

Your Philips Sonicare Power Flosser

Nozzle
Nozzle rotator
Nozzle release button
On/off button
Intensity indicator
Intensity button
Mode indicator (Specific models only)
Mode button (Specific models only)
Battery indicator light
Charging port/cover
In-Reservoir Nozzle Storage
Reservoir
Reservoir fill door
Nozzle case (Specific models only)
Travel pouch (Specific models only)
USB-A to small plug
USB-A power adapter (Specific models only)

Note: The contents of the box may not include all items shown depending on the product configuration purchased.

Nozzles

To see what type of nozzles you have, check the code at the base of the nozzle. Each nozzle type provides different benefits.

| | |
---|---|---|---
Nozzle label| F1| F2| F3
Nozzle Name| Standard nozzle| Comfort nozzle| Quad Stream nozzle
Benefit| Standard nozzle with a single stream of water for removing debris and plaque.| Soft rubber nozzle for comfort and ease of positioning for those with sensitive gums.| Soft rubber nozzle that directs water into a cross shaped stream that gently removes plaque for an effortlessly thorough clean.

Note : The contents of the box may not include all items shown depending on the product configuration purchased.

Modes and intensities

Modes (Specific models only)

Depending on your model, your Cordless Power Flosser is equipped with either one or two different modes. If you have a device with two modes, press the mode button to toggle between standard clean mode and deep clean mode to select your desired mode. If you have a device with one mode, it is already in the clean mode.

Clean (2000 and 3000 Series)

This mode, with pacer, provides constant water pressure for a great clean.

The pacer indicates when you are supposed to move to the next section of your mouth via a short pause in the waterflow every 15 seconds.

This Cordless Power Flosser comes with the pacer activated.
Modes and intensities

To activate or deactivate the pacer

With the Cordless Power Flosser off, press and hold the intensity selection button for 3 seconds.

When deactivated, the battery indicator light will flash amber once
When activated, the battery indicator light will flash green twice

Deep clean (3000 Series)

This mode utilizes Pulse Wave technology, to guide you tooth by tooth, using strong and gentle pulses of water for a thorough clean. With Pulse Wave technology the flow of the water increases and decreases in intensity, providing a brief pause during which you can move the nozzle to the next space between your teeth.

Intensities

Your Cordless Power Flosser comes with three different intensity settings. To change the intensity to the setting you prefer, press the intensity button.

Note: It is recommended to start using this Power Flosser on the lowest intensity and increase the intensity over the course of a few weeks.

Getting Started

Charging your Cordless Power Flosser

Gently pull and rotate the charging port cover on the back of the Cordless Power Flosser to expose the charging port .
Plug the USB-A cable into the charging port on the back of the Cordless Power Flosser.
Note: Make sure the handle is completely dry before you connect the USB-A cable.
Connect the USB-A cable into a 5V USB wall adapter.
Note: Wall adapter not included in all models. Only use a 5V IPX4 adapter.
The battery indicator flashes while charging (see ‘Charging’).
Note: It can take up to 8 hours to fully charge the battery, but you can use the Cordless Power Flosser before it is fully charged.
Note: Replace the charging port cover on the Cordless Power Flosser when not actively charging.

Filling the Reservoir

Fill the reservoir with lukewarm water. There are two easy ways to fill the reservoir.

Note: When filling reservoir, do not exceed the max fill line.

Note: Remove the charger from the Cordless Power Flosser prior to filling the reservoir and using the device.

Option 1:

Lift the flip top to the side of the reservoir and fill the reservoir through the quick side fill port.

Option 2:

Twist to detach the reservoir and fill the reservoir through the wide mouth opening.
Fill the reservoir.
Twist the reservoir to reattach.

Inserting and removing nozzles

Insert your preferred nozzle into the handle. Press the nozzle down until you hear a “click”.
Getting Started

Note: Ensure the nozzle is fully inserted and flush with the top of the device.

To remove the nozzle, press the nozzle release button and pull the nozzle from the handle.
Getting Started

Using your Cordless Power Flosser

Before turning on the device, point the nozzle tip at the sink. Press the on/off button on the handle to turn on the Cordless Power Flosser. Allow water to spray into the sink. Turn off the device once water dispenses from the device.
Place the nozzle tip in your mouth. Lean over the sink and partially close your lips over the nozzle tip to avoid splashing. Leave enough space to allow water to flow from your mouth into the sink.
Press the on/off button on the handle to turn on the Cordless Power Flosser.
With the Cordless Power Flosser turned on:
Note: Do not press nozzle release button while using.
a Position the nozzle tip just above the gum line at a 90° angle.

Note: For the Quad Stream nozzle press gently so that the nozzle tip is in contact with the gum line and the teeth.
b Starting from your back teeth in your upper or lower jaw, slide the nozzle tip along the gum line and pause briefly between each tooth.

c Continue to clean both inside (15 seconds) and outside (15 seconds) of your teeth for a total of 30 seconds in one arch of your mouth.

Note: Remember to clean the insides of your teeth.
Note : You can use the Nozzle Rotator to turn and position the nozzle tip to clean the insides of your teeth.
d Repeat in the other arch of your mouth for another 15 seconds on the inside and 15 seconds on the outside until all spaces around and between your teeth have been cleaned for a total of at least one minute.
Using your Cordless Power Flosser
Note : You can stop the water flow during use by pressing the on/off button on the Cordless Power Flosser.
Note : The Cordless Power Flosser switches off automatically after 2 minutes.
Note: If you choose to refill the reservoir during use, turn the device off while refilling the reservoir and then pick up where you left off until all spaces around and between your teeth have been cleaned for a total of at least one minute.

Cleaning Orthodontic Brackets with the Quad Stream Nozzle

To clean around orthodontic brackets, place the nozzle tip over each bracket.
Gently rotate the nozzle tip around the bracket in a small circle before moving to the bracket on the next tooth.

After each use

Turn off the Cordless Power Flosser.
Detach and Empty the reservoir
Remove the nozzle from the handle by pushing the nozzle release button on the top of the handle
Rinse the nozzle under the tap
Dry any excess water from the nozzle, the outside of the handle, and the reservoir
Insert the nozzle back into the handle or utilize the in-reservoir nozzle storage feature (see ‘Storage’).
Note: To facilitate drying, keep the reservoir side fill port door open or leave the Cordless Power Flosser disassembled between uses.

Charging

Battery Status

This Cordless Power Flosser is designed to provide at least 25 flossing sessions, each session lasting 1 minute.

The battery indicator shows the battery status when you complete the flossing session, or when you pause the Power Flosser.

Note : The device will shut off after 2 minutes of use.

When the Power Flosser is charging

Battery status	Battery indicator
Full	Solid green
Charging	Flashing green

Note: The battery indicator will flash until fully charged. When it becomes fully charged while plugged in, the light will turn solid green for 30 seconds and then it will turn off

When the Power Flosser is not charging

Battery status	Battery indicator
Full	Solid green
Medium	Flashing green
Low	Flashing amber
Empty	Flashing amber for 5 seconds and the Power Flosser turns off

automatically

Note: When the low battery indicator appears, the Power Flosser is designed to provide at least 3 flossing sessions, each session lasting 1 minute.

Cleaning

The Cordless Power Flosser needs to be cleaned once a week. Clean the device and the accessories as follows. Accessories may vary by model.

Warning: Do not clean the Cordless Power Flosser while the charging cord and adapter are attached. Unplug the device and close the charging port cover before cleaning.

Reservoir

Gently remove the reservoir from the Cordless Power Flosser by twisting. The reservoir can be hand washed with warm water and mild soap or cleaned in the top rack of the dishwasher.

Handle

When necessary, you can clean the handle by wiping with a soft cloth and mild soap.

Nozzles

Regular cleaning: Remove the nozzle from the handle. Rinse the tip under warm water. English 21
Every few months, or if your nozzle becomes clogged: Soak the nozzle in a container of 2 parts water and 1 part vinegar for 5 minutes. Rinse the nozzle with warm water.

Internal components, hose and handle

Fill the reservoir with warm water and add 1-2 tablespoons of white vinegar. Point the nozzle at the sink and turn on the Cordless Power Flosser to run the solution through the Cordless Power Flosser until the reservoir is empty. Rinse by repeating with a full reservoir of clean warm water.

Nozzle Storage Case

The storage case can be hand washed in warm water with mild soap or cleaned in the top rack of the dishwasher.

Travel pouch

Clean the travel pouch by wiping with a soft cloth and a mixture of warm water with mild soap. Wipe the travel pouch with cloth to dry.

Storage

In-Reservoir Nozzle Storage

Your Cordless Power Flosser is designed such that you can store one nozzle suspended from the bottom of the Cordless Power Flosser handle into the reservoir. To use this functionality:

Twist reservoir to detach.
Remove the nozzle by pressing the nozzle eject button on the back of the handle.
Insert bottom of nozzle into the bottom of the Power Flosser.
Twist the reservoir to reattach.

Note: Be sure to dry the inside of the reservoir and the nozzle prior to using this functionality.
Note: To facilitate drying, keep the reservoir side fill port door open or leave the Cordless Power Flosser disassembled between uses.
Note: If you are not going to use the product for an extended period of time, unplug it from the electrical outlet, clean it and store it in a cool and dry place away from direct sunlight.
Warning: Do not place other items in the reservoir. In particular, do not store the charging cord or wall adapter in the reservoir

Replacement

Replace nozzles every 6 months or immediately when damaged. To buy accessories or spare parts, visit philips.com or go to your local Philips Sonicare dealer.

Locating the model number

Look on the box for the model number of your device.

2000 Series – (for all HX3801, HX3822 models)
3000 Series – (for all HX3804, HX3805, HX3806, HX3824, HX3825, HX3826 models)

Warranty and support

Philips warrants its products for two years after the date of purchase. Defects due to faulty materials and workmanship will be repaired or replaced at Philips’ expense provided that convincing proof of purchase in the qualifying period is provided. Philips recommends use of genuine Sonicare Nozzles for optimal performance. Use of other Nozzles may damage your Power Flosser and limit your warranty protection. Contact our Consumer Care Center at 1-800-682-7664 or www.philips.com/sonicarewarranty (North America), outside North America contact your local Philips Consumer Care Center. For product information and online user instructions, visit: https://www.usa.philips.com/c-w/support-home/sonicare (North America) or www.philips.com/support (outside North America).

WARRANTY EXCLUSIONS

What is not covered under warranty:

Nozzles
Damage caused by use of unauthorized replacement parts or unauthorized nozzles
Damage caused by misuse, abuse, neglect, alterations or unauthorized repair
Normal wear and tear, including chips, scratches, abrasions, discoloration or fading

IMPLIED WARRANTIES

ANY IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES SET FORTH ABOVE. IN SOME STATES LIMITATIONS ON DURATION OF IMPLIED WARRANTIES DO NOT APPLY.

LIMITATION OF REMEDIES

IN NO EVENT SHALL PHILIPS OR ANY OF ITS AFFILIATED OR SUBSIDIARY COMPANIES BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, TORT, OR ANY OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE, WITHOUT LIMITATION, LOSS OF SAVINGS OR REVENUE; LOSS OF PROFIT; LOSS OF USE; THE CLAIMS OF THIRD PARTIES INCLUDING, WITHOUT LIMITATION, DENTISTS AND DENTAL HYGIENISTS; AND COST OF ANY SUBSTITUTE EQUIPMENT OR SERVICES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Disposal

This product contains a rechargeable lithiumion battery which must be disposed of properly.
Contact your local town or city officials for battery disposal information. You can also call 1-800-822 8837 or visit www.call2recycle.org for battery drop-off locations
For assistance, visit our website www.philips.com/support or call 1-800-682-7664 toll free.
Your product is designed and manufactured with high quality materials and components, which can be recycled and reused. For recycling information, please contact your local waste management facilities or visit www.recycle.philips.com.
This symbol means that electrical products and batteries shall not be disposed of with normal household waste.

The built-in rechargeable battery must be removed by a qualified professional when the product is discarded. Instructions for removal of built-in rechargeable batteries can be found on www.philips.com/support.

Removal of built-in rechargeable battery

CONTAINS LITHIUM-ION RECHARGEABLE CELL. MUST BE RECYCLED OR DISPOSED OF PROPERLY.

Note: In this product, perchlorate material is present in lithium coin cells and/or batteries. Special handling may apply for these materials, for more information, go to: www.dtsc.ca.gov/hazardouswaste/perchlorate

The built-in rechargeable battery must be removed by a qualified professional when the product is discarded. Instructions for removal of built-in rechargeable batteries can be found on www.philips.com/support.

Customer Support

www.philips.com/Sonicare
www.philips.ca/sonicare

©2022 Koninklijke Philips N.V. (KPNV). All rights reserved.
Philips and the Philips shield are trademarks of KPNV.
Sonicare and the Sonicare logo are trademarks of Philips Oral Healthcare, LLC and/or KPNV.

Philips Oral Healthcare, LLC.
22100 Bothell Everett Highway Bothell, WA 98021

300009920812 (06/09/2023)