CARRO CES523KL Smart Ceiling Fan Instruction Manual

ITEM: CES523KL
Technical Parameter: AC 120V 60Hz

CES523KL Smart Ceiling Fan

SMART CEILING FAN INSTALLATION GUIDE
Please read and follow all the Instructions carefully before using this product The product image shown here is indicative only.
The actual product you receive may differ.

SAFETY PRECAUTION:

IMPORTANT: PLEASE READ BEFORE INSTALLATION:

1. Before you begin installing the fan, shut the power off at the circuit breaker of the fuse box.

2. CAUTION: Read all instructions and safety information before installing your new fan. Review the accompanying assembly diagrams.

3. Make sure that all electrical connections are in accordance with National Electrical Code,
   ANSI/NFPA 70 and local codes. Hire a licensed electrician If you are unfamiliar with electrical wiring.

4. Make sure the installation sIt e you choose allows the fan blades to rotate without any obstructions. Allow a minimum clearance of 2.1m (7 feet) from the floor and 18 inches from the tip of the blades to the wall.

5. WARNING: To reduce the risk k of fire, electric shock, or personal injury, mount to the outlet box marked “Acceptable for Fan Support of 15.9 kg (35 I b s ) or less” and use mounting screws provided with the outlet box.

6. CAUTION: To reduce the r i s k of injury, use only the screws provided with the outlet box in conjunction with the lock washers provided with the fan.

7. The outlet box and support structure must be securely mounted and capable of reliably supporting a minimum of 35 pounds. Use only U . d outlet boxes marked “Acceptable for Fan Support of 15.9 kg (35 I b s ) or less”.

8. After you install the fan, make sure that all mounting components are secured to prevent the fan from falling.

9. Do not insert anything into the fan blades while the fan is operating.

10. To change the direction of the rotation of the blades the fan must be i n operation mode.

11. All set screws must be checked and retightened where necessary before installation.

12. , **WARNING:** To reduce the risk of personal injury, do not bend the blade bracket when the brackets, balancing the blades or cleaning the fan. Do not insert foreign objects i n between rotating fan blades.

13. CAUTION: To reduce the electric shock, disconnect the electrical supply circuit to the fan before the light kit.

14. After making the wire connections, the wires should be spread apart with the grounded conductor and the equipment-grounding conductor on one side of the outlet box and the ungrounded conductor on the other side of the outlet box.

15. The splices after being made should be turned upward and pushed carefully up into the outlet box. Conductor wiring identified as grounded is to be connected to a grounded conductor of power supply. Conductor wiring identified as an ungrounded conductor is to be connected to an ungrounded conductor. Conductor wiring identified for equipment grounding is to be connected to an equipment-grounding conductor.

16. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1} This device may not cause harmful interference, and (2) this device must accept any interference received, including interference t may cause undesired operation.

17. WARNING: To reduce the of fire or electric shock, the fan must be installed with general use, isolating w a l l control/switch.
    WARNING: To reduce the risk of fire or electric shock, do not use this fan with any solid-state speed control device.
    NOTE: The important safeguards and instructions appearing I n this manual are not meant to cover all possible conditions and situations that may occur. I t must be understood that common sense, caution, and care are factors that cannot be built I a product. These factors must be supplied by the person (s) installing, caring for and operating the unit.

18. This product is suitable for use In damp locations.

19. **CAUTION:** The light source is designed for specific applications and can overheat if serviced by untrained personnel. If any servicing is required, the product should be returned to an authorized service facility for examination or repair.

BEFORE YOU START
Contact a licensed electrician if you are uncomfortable performing electrical work. A licensed electrician must install the fan if required by local code.
Do not use the fan with a dimmer switch. Turn off the power at the breaker.

Tools and Materials Required

Product instruction:

Installation:

1. Remove the motor hub shell:
   1.1 Take out the motor hub and fan blades, and remove the fastening serews of the motor hub shell as shown in Fig1.1.
   1.2 Take off the shell of the motor hub, as shown in Fig 1.2 below.

2. Install Airfoils:
   2.1 Install the motor hub and put it in the right position to assemble the airfoils.
   2.2 Make sure each airfoil matches the corresponding place with the airfoil support and tighten the M6x12 screws. (See Fig2.1); Three airfoils installed.(See Fig2.2)

3. Take out the lamp assembly:
   Take out the light group from the packaging box as shown in Fig 3.1 below, and take out the LED light board as shown in Fig 3.2.

4. Install the lamp panel:
   Align the screw holes of the disassembled lamp panel with the holes of the triangular connecting plate as shown in Fig 4.1 below, as shown in Fig 4.2, and use M48 screws to f the lamp panel to the connector.

5. install the light board:
   As shown in Fig 5.1 below, place the light board on the light panel so that the magnet is attached to the light panel. Then connect the LED light wire to the light board terminal. As shown by the arrow in Fig 5.2.

6. Attach Downrod:
   6.1 Assemble download as pictured in . 6 . 1 . (Please select the suitable length of rod for your ceiling.)
   NOTE: If you choose to install cable/chain onto your ceiling fan, you need to run it through the download prior to installation.

7. install the Downrod and Canopy, Wiring cover:
   As shown in Fig 7.1, put back the dismantled motor hub shell and align the screw holes.
   Pass the power cord of the motor hub through the download as shown in Fig 7.2, connect the notched end of the Downrod with the plastic hanger as shown in Fig 7.3, and fix the safety rope on the motor shaft with screws. Using the M6X12 screws lock the lifting head, the download, and the motor shaft. Fig 7.4 shows that after the screw is locked, Fig 7.5 use the wiring cover to cover the screws.

8. Assembly — Hanging the Fan:
   Install the mounting bracket to the ceiling box, as shown in Fig 8.1 below. Rotate the mounting bracket in directions so the bracket mounting holes match the screw holes of the ceiling box.
   Note: This mounting bracket is a standard cable box.
   If the mounting bracket at the outlet box, it should be installed on the box with two screws matching the box itself, as shown in Fig 8.1.
   This bracket can also be mounted to the wooden ceiling beam, and then the four ST5x24 screws can be used to lock the corresponding holes on the left and right sides of the bracket.
   Note: The wooden ceiling beam must meet the tensile test of 30KG for installation, as shown in Fig 8.2.
   It is also possible to install the mounting bracket directly to the concrete ceiling and install four screws to the left and right corresponding holes of the bracket to lock the ceiling, as shown in Fig 8.3.
   If you have an angled or vaulted ceiling: (Fig 8.3)

9. When the mounting bracket is, the bracket groove is upward.

10.  You will need a longer downrod.

11. If your ceiling angle is greater than 2 5 °, you will also need an Angled Mounting Kit.

12. Installing Power Adapter & Wiring the fan:
    Connect the wire of the power adapter through the bracket as below Fig 9 . 1 :
    The wires w i l l need to be bound together with electrical tape for added. Put the AC Adapter inside the bracket and connect the DC output wire with the wire from the motor through the download.
    Make sure all wires are tucked in the canopy. Connect the AC input to the house’s electricity.
    4 Warning: Put the AC adapter into the flat side of the bracket and push it through to the other side which the ceiling fan hangs from. Please see the arrow direction shown in Fig 9.1, otherwise, the wires will be too short to be connected.
    Note: The Green/Yellow wire from the bracket connects with the ground wire from the supply power, using the wiring cap to tuck the wires together and then hide inside the.
    The White wire from AC Adapter connects with the Neutral wire from the supply power, and the Black wire from AC Adapter connects with the Live wire from the supply power, using the wiring cap to tuck the wires together. (Make sure all the wires are connected to the correct colors as shown below in Fig 9.2)

13. Raise Canopy:
    There are two kinds of canopies and two ways to install them. You may receive one of them. Please follow the below instructions before installation.
    Installation of the black color fan:
    Make sure all wires are tucked in the canopy. Raise the canopy to the mounting bracket, align the two screws on the canopy with the holes on the bracket, and secure the canopy to the mounting bracket with the screws.
    Installation of the fan with another color:
    Make sure all wires are tucked In the canopy. Raise the canopy to the mounting bracket, align the two screws into the slot inside the canopy, and rotate and twist the canopy to lock into place according to the direction symbol/arrow.

14. Connect the light wire cover glass lampshade:
    Connect the LED lamp wire pointed by the red arrow with the lamp board terminal as shown i n Fig , and fix the glass lampshade on the lamp plate by rotating clockwise, as shown i n Fig 11.2, after the glass lampshade is installed.

15. Power on:
    Fig 12.1 below is a schematic diagram of the whole machine after installation. At this time, the ceiling fan has been installed. Turn on the power supply of the main switch or the room where the ceiling fan is installed. After powering on, observe whether there is a red light flashing at the center of the ceiling fan glass lampshade.

Remote Control Operating Instructions:

Pairing the Remote Control to Your Fan
Within 10 min. of plugging the fan to the power source, press and hold © for 5 sec. to pair the remote control and fan. The successful pairing will trigger a beep alert.
Remote Control button definitions

Turns the fan off.

Switches between summer mode and winter mode.
Summer mode – (Counter-clockwise)
A downward airflow creates a cooling effect.
Winter model – (Clockwise)
An upward airflow moves warm air away from the ceiling area and redistributes it around the living space.

Turns the fan on and decreases fan speed.
Turns the fan on and Increases fan speed.

Nature Switches the fan speed between nature mode and normal mode. Simulates a natural breeze, gentle enough not to disturb you while you sleep.
Note: Press/hold this button for 5 sec. to turn off the beep.
Press/hold the button for 5 sec. again to turn it on.
Turns the lights on or off and RF pairing.
Note: Press/hold the button for 5 sec. within 10 min. of plugging the fan into a power source to pair the remote and fan. The successful pairing will trigger a beep alert .
Switches between warm light and cool. WIFI Troubleshooting.
Note: Press/hold the button for 5 sec. beep alert. The fan will switch to AP Mode, then select AP Mode on APP, follow the APP control instructions, and enable fan Wi-Fi.
Press/Hold the button to decrease the light intensity.
Press/Hold to button to increase the light intensity.

Warning: Do not expose the remote control to direct contact of water.

APP Control Connection:

1. First, download the free Carro Home app from the App Store or Google Play or scan the QR Code as below.

2. Open the Carro Home app to create your account. The account with “Carro Home” can be registered through E-mail or Mobile phone.https://a.smart321.com/carrohomesmartfan

3. Connect the device to the Carro Home app (Four ways connection):
   Bluetooth connect (WIFI & Bluetooth on)
   a. Press “+” b u t t o n into the device list, then a window will pop up to show you some devices that can be connected.
   b. Click “Go to add” (If you click “Do not add” in mistake, please see the “Do not add” steps).
   c . Choose the device.
   d. Connect to your home WIFI, then back to the app and wait for connection.
   “Do not add” steps:
   a. Select “Electrical’(smart switch) or “Air Circulation’({smart ceiling fan) on the sidebar menu then select “Ceiling Fan Switch” or “ C e i l i n g Fan” and tap next.
   b. Connect to your home WIFI and tap “ Next ” to wait for connect.
   Auto Scan (WIFI & Bluetooth on)
   a. Press the “+” button In t o the device list.
   b. Tap “Auto Scan” on the top.
   c. Wait for the device comes out and tap “Next”.
   d. Press the “+” button to add a device.
   e. Connect to your home WIFI.
   f . Wait for connecting.
   WIFI connect-EZ Mode (WIFI on & Bluetooth off)
   a. Press “+” b u t t o n to select “Electrical”(smart switch) or “Air Circulation”(smart ceiling fan) on the sidebar menu then select “  Fan Switch” or “  Fan” and tap next.
   b. Connect to your home WIFI (Only for 2.4Ghz).
   c. EZ Mode is set as default, just tap “ to wait for the connection to complete.
   WIFI connect-AP Mode (WIFI on & Bluetooth off)
   a. Smart ceiling fan: Press and hold the WIFI! button on the remote for 5 seconds till hearing a beep in AP Mode.
   Smart switch: Press and hold the “OFF” button for 10 seconds till the indicator light blinking slowly into AP Mode.
   b. Press “+” butt n to select “Electrical’(smart switch) or “Air Circulation’(smart ceiling fan) on the sidebar menu then select “ Ceiling Fan Switch” or “ Ceiling Fan” and tap next.
   c . Connect t o your home WIFI (Only for 2.4Ghz).
   d. Choose AP Mode.
   e. Press the “ Next ” button to go to connect the fan’s WIFI signal.
   f . Choose the fan’s WIFI signal “CarroHome-XXXX’ and then back to the app.
   g. Wait for connecting.

4. Connect the device to Alexa:
   a. Make sure you have connected the device to the app and working normally.
   b. Open the Alexa app, go to the skill to search “Carro Home’ skill.
   c. Link the skill, log in with your Carro Home app account and password, then authorize and connect with the Carro Home app.
   d. Then Alexa will find out the device automatically.

5. Connect the device to Google Home
   a. Make sure you have connected the device to the app and working normally.
   b. Open the Google Home app, Set up a device, and choose “Works with Google’.
   c. Search “Carro Home’, log in with your Carro Home app account and password, then authorize and connect with the Carro Home app.
   d. Then the Google Assistant will find out the device automatically.

6. Connect the device to the Siri shortcuts to guarantee harmful equipment foll Consult
   a. Make sure you have connected the device to the app and working functionally.
   b. Tap “Smart” on the main menu.
   c. Tap the “+” button.
   d. Tap “launch Tap To Run.
   e. Tap “Run the device’.
   f . Choose the device you want to control with Siri.
   g. Select the function you want to control by Siri.
   h. Then save it.
   I. Add to Siri, choose the scene you just made, and Add to Siri.
   j . Enter the sentence you want to say to make the device work, Add it to Siri.
   WARNING:

Basic product parameters:

Care and cleaning:

1. Check the support connections, brackets, and airfoil attachments twice a year. Make sure they are secure. Because of the fan’s natural movement, some connections may become loose over time.
   It is not necessary to remove the fan from the ceiling.

2. Clean your fan periodically. Use only a soft brush or lint-free cloth to avoid scratching the finish.
   The plating is sealed with a lacquer to minimize discoloration or tarnishing.

3. (Optional) Apply a light coat of furniture polish to the wood blades.

4. (Optional) Cover small scratches with a light application of shoe polish.
   Do not:
   1. Use water when cleaning. Water could damage the motor, or the wood, or possibly cause an electrical shock.
   2. Apply oil to your fan or motor. The motor has permanently lubricated sealed ball bearings.
   Note: Power off the fan before product maintenance or cleaning the fan.

FCC Statement:

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules, These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the  equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
  WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Troubleshooting:

Try these troubleshooting steps before contacting Customer Service. For additional operation, maintenance, and troubleshooting in formation, please contact our customer service center.

2.   Check your circuit breaker or fuse panel and wall switch
3.   Fan wires are connecting with the house wires correctly.
4.   Remote control must be paired with the fan within 10
5.   If you have paired the app but the fan still didn’t work couldn’t pair the app to the fan, try to reset the fan: to reset minutes, then turn the power on and press the pairing button till hearing a beep sound, then pair the Carrohome app again.
6.   Use a multimeter and test the adapter wiring harness output.
7.   All the pin wiring on the circuit board is inserted tight
8.   Remote needs to pair with the fan first.
9.   Make sure the fan blades spin freely.
10.   If you’re using a wall control, check the power to the working your ceiling fan manually. (Normal switch only for functionality. minutes after the fan gets power (the light and fan both didn’t work) or then, cut the power for 10 – on the remote for 5 seconds to see if there is any electrical and in the right position. breaker from your control and try the fan power on/off)
Fan light not working| 1.   Make sure LED wires are connected to the circuit board.
2.   Make sure the whole fan is powered.
3.   Remote needs to pair with the fan first. correctly and in the retention slot.
The fan is noisy and wobbling| 1.   Check if the blade screws are NOT rubbing against the
2.   Check the pin wire are NOT connected against the moving
3.   Check the down fan cup is NOT hitting the motor.
4.   Confirm the canopy is NOT touching the ceiling while
5.   Check the down rod is NOT slanted.
6.   Tighten any loose screws on the light kit, fan blades, and mounting hardware.
7.   Confirm the hanger ball is firmly seated in the mounting
8.   The ceiling beam must meet the minimum tensile test
9.   Make sure the airfoils and brackets are NOT bent or deformed.
10.  Verify the wire connections are not rattling against each
11.  Verify the fan blades are not cracked. If the fan blades blades with a new blade set from the same brand as your
12.  The light kit is NOT slanting and hitting the motor.
Unable to pair remote and app| 1.   Check if the wires are connected in the right position
2.   Check the batteries in the remote.
3.   Disconnect the power for 10 minutes, reconnect the power fan immediately, within 5 seconds. Also try pairing the App
4.   The WiFi must be 2.4Ghz, incompatible with 5Ghz WiFi
5.   App must in the new version.
6.   Connect with correct app “Carro Home” or not. and pair the remote with the to reconnect. or combine with 5Ghz.
Fan or light turning on or off by themselves| 1.  Confirm the circuit breaker is not malfunctioning.

2.  Verify the wire connections are not frayed.

3.  Check the app is not set the timer or schedule

4.  Cut the fan power for 10 minutes then power on again.

5.  All the pins wiring on the circuit board are inserted tight and in the right position.

Carro USA Inc.
1 4 3 1 S.Baker Ave. Ontario CA91761
Tel:888-253-2374
www.smafan.com
cs@carrohome.com

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