CARRO HS485Q5-L12-W1-1-FMA 48 Inch Dimmable LED Indoor-Outdoor White Smart Ceiling Fan Instruction Manual

CARRO HS485Q5-L12-W1-1-FMA 48 Inch Dimmable LED Indoor-Outdoor White

Smart Ceiling Fan

SAFETY PRECAUTION

IMPORTANT: PLEASE READ BEFORE INSTALLATION:

1. Before you begin ins1alling the fan, shut power off at the circui1 breaker of the fuse box.

2. CAUTION: Read all instructions and safety information before installing your new fan. Review accompanying assembly diagrams.

3. Make sure that all electrical connections are in accordance with National Electrical Code, ANSI/NF PA 70 and local codes. Hire a licensed electrician if you are unfamiliar with installing electrical wiring.

4. Make sure the installation site you choose allows the fan blades to rotate without any obstructions. Allow a minimum clearance of 2.1 m (7 feet) from the floor and 18 inches from the tip of the blades to the wall.

5. WARNING: To reduce the risk of fire, electric shock, or personal injury, mount to outlet box marked “Acceptable for Fan Support of 15.9 kg (35 lbs) or less’ and use mounting screws provided with the outlet box.

6. CAUTION: To reduce the risk of injury, use only the screws provided with the outlet box in conjunction with the lock washers provided with the fan.

7. The outlet box and support structure must be securely mounted and capable of reliably supporting a minimum of 35 pounds. Use only U. L. listed outlet boxes marked ‘Acceptable for Fan Support of 15.9 kg (35 lbs) or less”.

8. After you install the fan, make sure that all mounting components are secured to prevent the fan from falling.

9. Do not insert anything into the fan blades while the fan is operating.

10.  To change the direction of the rotation of the blades the fan must be in operation mode.

11.  AII set screws must be checked and retightened where necessary before ins1allation.

12. WARNING: To reduce the risk of personal inJury, do not bend the blade bracket when installing the brackets, balancing the blades, or cleaning the fan. Do not insert foreign objects in between rotating fan blades.

13. CAUTION: To reduce the risk of electric shock, disconnect the electrical supply circuit to the fan before installing light kit.

14. After making the wire connections, the wires should be spread apart with the grounded conductor and the equipment-grounding conductor on one side of the outlet box and the ungrounded conductor on the other side of the outlet box.

15. The splices after being made should be turned upward and pushed carefully up into the outlet box. Conductor wiring identified as grounded is to be connected to a grounded conductor of power supply. Conductor wiring identified as ungrounded conductor is to be connected to an ungrounded conductor. Conductor wiring idenlified for equipment grounding is to be connected to an equipment ­grounding conductor.

16. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
    WARNING: To reduce the risk of fire or electric shock, this fan must be installed with a general use, isolating wall control/switch.
    WARNING: To reduce the risk of fire or electric shock, do not use this fan with any solid-stale speed control device.
    NOTE: The important safeguards and instructions appearing in this manual are not meant to cover all possible conditions and situations that may occur. It must be understood that common sense, caution and care are factors which cannot be built into this product. These factors must be supplied by the person (s) installing, caring far and operating the unit.

17. This product is suitable for use in damp locations.

CAUTION: The light source is designed for this specific application and can overheat if serviced by untrained personnel. If any servicing is required, the product should be returned to an authorized service facility for examination or repair.

BEFORE YOU START

Contact a I ice used electrician
if you are uncomfortable performing electrical work. A licensed electrician must install the fan If required by local code. Do not use the fan with a dimmer switch. Turn OFF power al breaker.

Product instruction

Installation

Disassembling the Motor Assembly

• Take the motor assembly out of the box, use a screwdriver to loosen and remove the mounting bracket screws and the mounting bracket. Save mounting bracket screws for later use.
• Remove the LED light kit out of the light kit pan.Remove one screw from the the centre connecting plate of the motor assembly and loosen but DO NOT remove the other two screws. Rotate the lig hi kit pan and remove it out of the motor assembly. Save the screw for later use.
• Installing the Mounting Bracket
  You have two options for mounting bracket installation. Pick which one works best for your location.

NOTE: For better fan performance, make sure the mounting bracket is level.

Option 1: Fasten the mounting bracket with the wood set screws ( included) when securing to the wooden ceiling beam or support structure with approved electrical outlet box.
Option 2: Use machine screws (provided with outlet box) and washers when securing to existing ceiling fan-rated outlet box. If the mounting bracket is installed at the outlet box, ii should be installed on the outlet box with the screws that came with your outlet box itself. Pull the supply wires (the black,white and ground wires)out of the outlet box and through the hole in the mounting bracket and lay them to the side. NOTE: DO NOT use the plastic outlet box.Use only U .L.listed outlet boxes marked”Acceptable for Fan Support of 15.9 kg (35 lbs) or less”. Additional washers (not included) may be needed to insert between the outlet box and mounting bracket.

Wiring the Fan

Carefully lift the fan-motor assembly. Hang the motor assembly on the hook of the mounting bracket by utilizing one of the holes at the outer rim of the motor housing so that it is securely suspended.

• Confirm the wire plug of the motor connecting to the wire plug of the Adapter. The Green/Yellow wire from mounting bracket connects with the supply Ground wire using the wire nut. Connect the White wire of the Adapter to the supply White(Neutral) wire using a wire nut, connect the Black wire of the Adapter to the supply Black (Hol/Live)wire using a wire nut. Then hide them and the Adapter into the motor assembly.(Make sure all the wires a re connected to the correct colors as shown in Fig 3.1. ) Attach the other and of safety rope to a safe place.
•  Re-install two of the four mounting bracket screws (located diagonally from each other) that were removed in step 1 to the mounting bracket, but DO NOT tighten them first. Using both hands.lift the fan body from the hook. Align the two key slots in the top of the motor assembly with the two loosened screws on the mounting bracket. Push the fan motor assembly up and tumn it counterclockwise to lock in the mounting bracket. Tighten the two screws. Install back the other two mounting bracket screws into the remaining two holes and tighten the four screws firmly.

Fan Bladles Installation

Slide blade through lamp cover and align three blade holes with the screw holes of the blade bracket and fasten blades with the screws and washers as shown in Fig 4.1. Repeat for the remaining blades. The installation of the blades is shown in the Fig 4.2.

Installing the Light Kit

• Feed the light pin wire and safety rope through center hole of the light kit pan. Attach the light kit pan to the connecting plate of the motor Assembly, and feed the loosen screws through the keyhole slots. Rotate the light kit pan so the screws slid into the narrow ends of keyhole slots, tighten screws securely. Re-install the screw 1hat was removed. Make sure all the screws are firmly lightened.
• Allow the light pin wire and the safety rope to come through the light kit. Install back the light kit and the light kit is magnetically attracted to the pan with the help of magnet. Insert the light wire connector plug to the light kit terminal block.

Installing the Light Shade

Align the light shade slat with the slot of light kit pan.and turn it clockwise to lock it tightly. (See Fig 6.1) WARNING: To prevent SERIOUS INJURY or DEATH,make sure that light shade is properly secured. Allow the light shade to cool completely before removing.

Power on

Installation is now complete. Turn on Iha power switch than observe whether the fan light is on. Test and pair your fan immediately using the remote control.

Remote Control Operating Instructions:

Pairing the Remote Control to Your Fan Power on the fan and pair the remote to the fan within 1 min. To pair remote to fan, press and hold button for 3 secs to pair remote to the fan. Successful pairing will trigger the fan I ighl off.

Remote Control button definitions

• Summer mode – (Counter-clockwise) A downward airflow creates a cooling effect.
• Winter model – (Clockwise}

An upward airflow moves warm air away from the ceiling area and redistributes it around the living space. Turns the fan on and decreases fan speed. Turns the fan on and Increases fan speed.

APP Control Connection:

1. First download the free Carro Home app from the App Store or Google Play or scan the QR Code as below.
   Note: This ceiling fan needs to use 2.4Ghz wifi to work when you connecting the device. and after connecting it can use the 5Ghz or 2.4Ghz.

2. Open the Carro Home app to create your account. The account with
   “Carro Home” can be registered through E-mail or Mobile phone.

3. Connect the device to the Carro Home app (Four ways connection):

   • Bluetooth connect (WIFI & Bluetooth on)
   • Press”+” button into the device list, then a window will pop up to show you some devices can be connected.
   •  Click “Go to add” (If you click ·oo not add” in mistake, please see “Do not add” steps).
   •  Choose the device.
   •  Connect to your home WIFI, then back to the app and wait for connecting.
   •  Select “‘Electrical”(smart switch) or “Air Circulation”(smart ceiling fan) on the sidebar menu then select “Ceiling Fan Switch” or “Ceiling Fan” and tap next.
   • Connect to your home WIFI and tap “Next” to wait for connecting.
   • Aulo Scan (WIFI & Bluetooth on) 
   • Press”+” button into the device list.
   • Tap “Auto Scan” on the top.
   • Wait for the device comes out and tap “Next”.
   • Press”+” button to add device.
   • Connect to your home WIFI.
   • Wait for connecting.
   • WIFI connect-EZ Mode (WIFI on & Bluetooth off) 
   • Press”‘+” button to select “Electrical'(smart switch} or· Air Circulation”(smart ceiling fan) on the sidebar menu then select “Ceiling Fan Switch” or “Ceiling Fan” and tap next.
   • Connect ta your home WIFI (Only for 2.4Ghz}.
   • EZ Mode is set as default, just tap “Next” button to wait for the connection to complete.
   • WIFI connect-AP Mode (WIFI on & Bluetooth off) 
   • Smart ceiling fan: Press and hold the WIFI button on the remote for 5 seconds into AP Mode. Smart switch: Press and hold the “OFF” button for 10 seconds till the indicator light blinking slowly to into AP Mode.
   • Press”+” button to select “Electrical”(smart switch) or• Air Circulation”(smart ceiling fan) on the sidebar menu then select “Ceiling Fan Switch” or “Ceiling Fan” and tap next.
   • Connect to your home WIFI (Only for 2.4Ghz).
   •  Choose AP Mode.
   • Press “Next’ button to go to connect the fan’s WI Fl signal.
   • Choose the fan’s WIFI signal “CarroHome-XXXX” then back to the app.
   • Wail for connecting.

4. Connect the device to the Alexa:

   • Mal<e sure you have connected the device to the app and working normally.
   • Open Alexa app, go to the skill to search “Carro Home” skill.
   •  Link the skill. log in with your Carro Home app account and password, then authorize and connect with Carro Home app.
   • Then the Alexa will find out the device automatically.

5. Connect the device to the Google Home

   •  Mal<e sure you have connected the device to the app and working normally.
   • Open Google Home app, Set up a device, choose “Works with Google”.
   •  Search “Carro Home”, log in with your Carro Home app account and password, then authorize and connect with Carro Home app.
   • Then the Google Assistant will find out the device automatically.

6. Connect the device to the Siri shortcuts

   •  Make sure you have connected the device to the app and working in functional.
   •  Tap “Smart” on the main menu.
   •  Tap”+” button.
   • Tap “launch Tap To Run”.
   • Tap “Run the device”.
   • Choose the device you want to control by Siri.
   •  Select the function you want to control by Siri.
   • Then save it.
   • Add to Siri, choose the scene you just made, Add to Siri .
   • Enter the sentence you want to say to make the device works, Add to Siri.

Basic product parameters

| CES485Q5L-FM| | 120V
---|---|---|---
Fan Blade Span| 48″| Rated Wattage| 48W(Fan 26W Lamp 22W)
| 15.31bs .| | 80-230rpm
Maximum Airflow| 3850C F lvl| Maximum Noise| 58dB(A)

Care and cleaning

1. Check the support connections, bracke1s, and airfoil attachments 1wice a year. Make sure I hey are secure. Because of the fan’s natural movement, some connections may become loose over time. It is not necessary to remove the fan from the ceiling.
2. Clean your fan periodically. Use only a soft brush or lint-free cloth to avoid scratching the finish. The plating is sealed with a lacquer to minimize discoloration or tarnishing.
3. (Optional) Apply a light coal of furniture polish to the wood blades.
4. (Optional) Cover small scratches with a light application of shoe polish.

Do not:

1. Use water when cleaning. Water could damage the motor, or the wood, or possibly cause an electrical shock.
2. Apply oil to your fan or motor. The motor has permanently lubricated sealed ball bearings.

FCC Statement

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules, These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no g uaranlee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Troubleshooting

Try these 1roubleshooting steps before contBcting 1he Customer Service. For addi1ional operation, maintenance, and troubleshooting information, please con1act our customer service center.

Fan not spinning

| 1. Make sure the fan is gettingpower.

2. Chec k you r ci rcu it br eake r or fu se p ane l and wall switch for functiona it y.

3. Fan wi res are connectinQ w i th th e hou se wires correctly.

4. Remote control must be paired with the fan within l minu te after the fan getting power.

5.If youhavepaired the appbut the fan still didn’ t work (light and fanboth didn’t work) or couldn’t pair the app to the fan, t·y to reset thefan: toreset the fan, cut the power for 10 minute,s then turn the power on and pressthe pairing button Q on the remote for 3 seconds

t II the fanlamp o’f. thenpair the Carrohomeapp again.

6. Use a multi-meter and tesl the adapter wiring harness to see if there is any electrical

output.

7. All the pin wir ing on the circu it board are inserted tight and in the right position.

6. Remoteneed to pair withthe fan first.

9. Make sure the fan blades spin freely.

10. Ii you’re using a wall control, check the power to the breaker from your control and try working your ceiling fan manually. (Normal switch only for the fan power on/off)

Fan light not wor king

|

1. Make sure LED wiresare connected to thecircuit board.

2. Make sure thewhole fanis powered.

3. Remoteneed to pair wi th the fan first.correctly anc in the reten1ionslot.

The fan is noisy a nd wobb ling

| 1. Check if thebladescrewsare NOT rubbingagainst the roundplastic part of themotor.

2. Check the pin wire are NOT connectedagainstthemovins part.

3. Check Hie dow11 fc1r1 <.:UIJ i8 NO T l1it ti11y tilemutur.

4. Confirmthecano::>y is NO T touch i ng th e cei li ng wh ile the fan is in ope r ation .

5. . Check thedown rod is NOTslanted.

6. I Ightf!n any loose scrf!ws on the light kit, fan hlRdf!s, motor coupling , down rnd, hrackets ond mounting hardware.

7. Confirm thehanger ball is firml)’ seatedinthemountingbracket.

8. The ceiling beam must meet the minimum tensile test strength of 30KG for installat ion.

9. Make sure the airfoi l s and brackets are NOT bent or deformed.

10. Verify the wire connect io ns are not rattl ino aoainst each other.

11. Verify thefan blades are not cracked. If thefan bladesare cracke,d replacethe damaged bladeswith a new b ade set from the same brand asyourcelling fan to ensure compatlblllty. 12 . The lightkit 1s NOT slanting and hittingthe motor

Unabl e to pair remote and a pp

| 1. Check if t he wires a re connected in the right position or not.

2. Check the batteries in the remote.

3. Disconnect1he power for 10 minu tes. re connect the powe r and pa ir the remo te wi th the fan im mediately,     within 3 seconds  . Also try pairing the App to reconnect.

4. The WiFi must be2.4Ghz, incompatible with5Ghz WiFi or combine with 5Ghz.

5. App must in the new version.

6. Connect with correct app “Carro Home

Fan or light turning on or off by themselves| 1. Confirm the circut breaKeri snot malfunctioning.

2. Verify the wire connections are not frayed.

3. Check t11e app is not seltre timer or scl1edule

4. Cut the fan power for 10 minutes than poweronagain.

5. All 111  pin wiri11y 011 th e i.;i rc u l tJuctrd  cir in:s rled liy l1l cml.Jin ltn riyl1l µus i l iun .

Carro USA Inc.
1431 S.Baker Ave. Ontario CA 91761
Tel: 888-253-2374
www.carrohome.com | cs@carrohome.com

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