audizio 102.218 Venice WiFi Radio Instruction Manual

audizio 102.218 Venice WiFi Radio

Congratulations to the purchase of this Audizio product. Please read this manual thoroughly prior to using the unit in order to benefit fully from all features. Read the manual prior to using the unit. Follow the instructions in order not to invalidate the warranty. Take all precautions to avoid fire and/or electrical shock. Repairs must only be carried out by a qualified technician in order to avoid electrical shock. Keep the manual for future reference.

• Prior to using the unit, please ask advice from a specialist. When the unit is switched on for the first time, some smell may occur. This is normal and will disappear after a while.
• The unit contains voltage carrying parts. Therefore do NOT open the housing.
• Do not place metal objects or pour liquids into the unit This may cause electrical shock and malfunction.
• Do not place the unit near heat sources such as radiators, etc. Do not place the unit on a vibrating surface. Do not cover the ventilation holes.
• The unit is not suitable for continuous use.
• Be careful with the mains lead and do not damage it. A faulty or damaged mains lead can cause electrical shock and malfunction.
• When unplugging the unit from a mains outlet, always pull the plug, never the lead.
• Do not plug or unplug the unit with wet hands.
• If the plug and/or the mains lead are damaged, they need to be replaced by a qualified technician.
• If the unit is damaged to such an extent that internal parts are visible, do NOT plug the unit into a mains outlet and DO NOT switch the unit on. Contact your dealer. Do NOT connect the unit to a rheostat or dimmer.
• To avoid fire and shock hazard, do not expose the unit to rain and moisture.
• All repairs should be carried out by a qualified technician only.
• Connect the unit to an earthed mains outlet (220-240Vac/50Hz) protected by a 10-16A fuse.
• During a thunderstorm or if the unit will not be used for a longer period of time, unplug it from the mains. The rule is: Unplug it from the mains when not in use.
• If the unit has not been used for a longer period of time, condensation may occur. Let the unit reach room temperature before you switch it on. Never use the unit in humid rooms or outdoors.
• To prevent accidents in companies, you must follow the applicable guide lines and follow the instructions.
• Do not repeatedly switch the fixture on and off. This shortens the life time.
• Keep the unit out of the reach of children. Do not leave the unit unattended.
• Do not use cleaning sprays to clean switches. The residues of these sprays cause deposits of dust and grease. In case of malfunction, always seek advice from a specialist.
• Do not force the controls.
• This unit is with speaker inside which can cause magnetic field. Keep this unit at least 60cm away from computer or TV.
• If this product have a built-in lead-acid rechargeable battery. Please recharge the battery every 3 months if you are not going to use the product for a long period of time. Otherwise the battery may be permanently damaged.
• If the battery is damaged please replace with same specifications battery. And dispose the damaged battery environment friendly.
• If the unit has fallen, always have it checked by a qualified technician before you switch the unit on again.
• Do not use chemicals to clean the unit. They damage the varnish. Only clean the unit with a dry cloth.
• Keep away from electronic equipment that may cause interference.
• Only use original spares for repairs, otherwise serious damage and/or dangerous radiation may occur.
• Switch the unit off prior to unplugging it from the mains and/or other equipment. Unplug all leads and cables prior to moving the unit.
• Make sure that the mains lead cannot be damaged when people walk on it. Check the mains lead before every use for damages and faults!
• The mains voltage is 220-240Vac/50Hz. Check if power outlet match. If you travel, make sure that the mains voltage of the country is suitable for this unit.
• Keep the original packing material so that you can transport the unit in safe conditions.

This mark attracts the attention of the user to high voltages that are present inside the housing and that are of sufficient magnitude to cause a shock hazard. This mark attracts the attention of the user to important instructions that are contained in the manual and that he should read and adhere to. The unit has been certified CE. It is prohibited to make any changes to the unit. They would invalidate the CE certificate and their guarantee!
NOTE : To make sure that the unit will function normally, it must be used in rooms with a temperature between 5°C/41°F and 35°C/95°F. Electric products must not be put into household waste. Please bring them to a recycling centre. Ask your local authorities or your dealer about the way to proceed. The specifications are typical. The actual values can slightly change from one unit to the other. Specifications can be changed without prior notice.

Do not attempt to make any repairs yourself. This would invalid your warranty. Do not make any changes to the unit. This would also invalid your warranty. The warranty is not applicable in case of accidents or damages caused by inappropriate use or disrespect of the warnings contained in this manual. Audizio cannot be held responsible for personal injuries caused by a disrespect of the safety recommendations and warnings. This is also applicable to all damages in whatever form.

UNPACKING INSTRUCTION

CAUTION! Immediately upon receiving the product, carefully unpack the carton, check the contents to ensure that all parts are present, and have been received in good condition. Notify the shipper immediately and retain packing material for inspection if any parts appear damage from shipping or the package itself shows signs of mishandling. Save the package and all packing materials. In the event that the product must be returned to the factory, it is important that the product be returned in the original factory box and packing. If the device has been exposed to drastic temperature fluctuation (e.g. after transportation), do not switch it on immediately. The arising condensation water might damage your device. Leave the device switched off until it has reached room temperature.

POWERSUPPLY
On the label on the backside of the product is indicated on this type of power supply must be connected. Check that the mains voltage corresponds to this, all other voltages than specified, the light effect can be irreparably damaged. The product must also be directly connected to the mains and may be used. No dimmer or adjustable power supply. Always connect the device to a protected circuit (circuit breaker or fuse). Make sure the device has an appropriate electrical ground to avoid the risk of electrocution or fire.

CONTROLS

1. Press and hold to power on/off. Press and release to Standby / activate the radio (Standby is enabled only when power is connected. It will be disabled when internal battery is used).

2. Access main menu/press this button to return to the playing screen.

3. Press and hold to preset a particular station. Press to recall the favourite list.

4. ►
   Right cursor/Enter edit menu under Favourite list /View the big clock & radio info under playing screen.

5. ◄ Back to previous menu/left cursor

6. Preset button 1-4
   Preset the top four favourite stations. Press and hold to preset. Press it briefly to recall.

7. Speaker

8. TFT color screen 2.4″

9. Dial / Select Rotate to scroll along, up/down on the menu / Push to confirm / Select menu options / Push to stop / resume playback of radio channel.

10. / Rotate to adjust the volume level

11. LED indicator for battery charging status

12. DC Input Jack

13. Line output jack 3.5 mm

14. Earphone jack 3.5 mm

REMOTE CONTROL

• Press to toggle between Standby and Operation (applicable only when Standby is enabled with power connected to the radio)
• : Mute
• 0-9: Input index number on the list / input characters for WiFi password
• : Preset the current playing station to Favorite
• ▲ : Cursor up
• ◄ : Cursor left / back to previous menu
• : Alarm button
• : Sleep Timer
• Mode: Switch between Internet radio /BT / Media Centre
• : Main Menu
• : Previous station on the list/previous track on BT/Media Centre
• Local: Access the local station list (Local area set up in Configuration)
• : Recall the favorite list
• OK: Confirm button
• ► : Cursor right
• ▼: Cursor down
• Vol+: Volume up
• Vol-: Volume down
• EQ: Equalizer
• : Next station on the list/next track on BT / Media Centre
• : Play/pause for BT / Media Centre Play / stop for Internet radio
• Dimmer: Access the Dimmer menu to adjust the brightness of the display
• Info: Quick access to Network and System information

USING REMOTE CONTROL

On the alpha-numeric keypad, press the button repeatedly to cycle through the characters assigned to each button. Refer to the following list. To input a character, highlight it and press the [►] button to confirm and input the next character. When it comes to the last character of the password, press [OK] to complete the entry.

• Button 1 : 1 and different kind of symbols !@#$%^&*()_+[]{};:’”|,./<>?
• Button 2: 2ABCabc
• Button 3 : 3DEFdef
• Button 4 : 4GHIghi
• Button 5: 5JKLjkl
• Button 6: 6MNOmno
• Button 7: 7PQRSpqrs
• Button 8: 8TUVtuv
• Button 9: 9WXYZwxyz
• Button 0: 0

USING CONTROL BUTTON ON THE RADIO UNIT
Use the [Dial/Select] knob to scroll through the characters, highlight it and press [►] button to confirm and input the next character. When it comes to the last character of the password , press [Dial/Select] to confirm and complete the entry.
Note : The password is case sensitive.

BEFORE YOU START
Please ensure the following is ready: You have a broadband internet connection. A wireless broadband router is connected to the internet successfully. The radio supports Wireless B, G and N connection (Wireless N router can also be used with the setting on B or G). You know the Wired Equivalent Privacy (WEP) or Wi-Fi Protected Access (WPA) data encryption code/password. You need to key in the correct code when the radio is connected to the wireless router for network connection. If you do not know the code/password, please contact the person/technician who set up the router/network for you. The radio can work via Wireless network connection (Wi-Fi connection).

GETTING STARTED

The radio is powered by the built-in lithium battery. A USB cable is supplied in the product package. Press and hold the [ ] button to power on. To power off the radio, press and hold the same button. The Standby mode is enabled only when the power is connected and so to make use of the Alarm clock function. Connect the power supply to the radio, press and hold the [ ] button to turn it on. Pressing the [ ] button again will put the radio into standby.

CHARGING BATTERY

You can check the level of battery power remains on the radio. There is a battery power indicator showing on the top row of the screen. When battery power is low, the battery indicator keeps blinking as a reminder for battery charging. To charge the battery, connect the micro USB plug to the port where located at the rear side of the radio, connect the other end to a
power source supplied in 5V OUT (the rating of the electric current is minimum 1A or higher). The LED on the rear side of the radio will light up in red indicates the battery is charging. The charging icon will appear on the screen. When charging is done, the LED on the rear side will turn to green and the icon on screen will change to . It means the radio has the power connected.
Note : The charging might take much longer to complete if the radio is playing while charging.

NETWORK SETUP
Internet connection can be setup via Wireless network (WiFi). Your radio requires a broadband Internet connection.

• If this is first time use, the Configure Network wizard will be displayed. Choose Yes to start configuring network. Press the [◄] button to highlight Yes and press [Dial/Select] to confirm. Select Add/Remove AP from the list, use the [Dial/Select] knob to scroll and press it to confirm, then choose Add AP (Scan):
• It will start scanning the Wi-Fi networks available. Scroll to your network and press [OK] to confirm. If your wifi network has a password protected, it will ask you to enter the passphrase/password.
Note : The password is case sensitive. Please consult with the one who setup your network if you don’t know the password.
• When the Wi-Fi connection is successful, the Association Complete will be shown briefly. The wifi signal bar will appear on the top left corner of the display:

OVERVIEW OF FEATURES AND FUNCTIONS

Press [ ] to enter the main menu. Scroll by rotating the [Dial/Select] knob or the [◄ / ►] button on remote:
My Favorite – To show the list of favorite stations which have been assigned to the presets. There are up to 99 presets available.
Internet Radio – Start exploring the worldwide radio stations and music here.
Media Centre – You can browse and stream music from your network via UPnP or DLNA Compatible devices.
BT – BT playback, to play audio stream (receive) from another BT enabled device after pairing/connected each other.
Alarm – Alarm clock. Two alarm settings available (It works only when the power is connected and standby is enabled).
Sleep Timer – Enable the timer to turn the radio off after the selected time elapsed.
Configuration – More options/settings available to personalize as you desire.

INTERNET RADIO

On the main menu, choose Internet Radio and you will find the options below: Skytune
Select Skytune to start enjoying thousands of radio stations over the world. You can filter your search by Region, Music genre and talks. The Local Radio let you access quickly the stations available in your local area through internet connection.

Note : You can change the Local Radio area under Configuration> Local radio setup.
When you scroll along the list of Globe All and want to quickly reach to a certain point of the long list, input the index number on the remote control to quickly jump to that point. For example, on the remote control, input 28 and press OK, it will highlight the station no. 28.

Search
Instead of browsing the radio station list, you can input a few characters of the desired station to filter out / short list the stations.

History
The radio memorizes the stations you have listened up to 99 stations. If you have listened more than 99 stations, it will supersede the first station that you have listened.

Start playing internet radio
When a radio station starts playing, more radio information can be displayed. Press the [►] button in the state of the playing screen below:

Every time you press the [►] button, it will toggle between the big clock and the radio channel information:

My Favorite
This is to show the list of your Favorite stations which have been assigned to the presets.
Preset a station
When a radio station is playing, press the [ ] button on the remote control or press and hold the [ ] on the unit, you will see the icon appears as below. It means the station is added to the Favorite list.

The new added station will always show in the last item on the Favorite list. You can store up to 99 presets. There are 4 dedicated preset buttons to quickly access the top 4 favourite station. Press and hold the numeric button on the radio unit to preset the channel.

Recall a station
Press the button on the remote control or press the [ ] briefly on the radio unit to recall the list of presets, or navigate to My Favourite on the main menu and select it to confirm.

Edit your favorite list

On the Favorite list, choose the radio station you want to edit then press the [►] button on the remote control (or press [►] on the unit). It will enter the Edit menu with the following options:
• Move down – To move down the ranking of a station
• Move up – To move up the ranking of a
• Delete – To delete a particular station

MEDIA CENTRE

The device supports UPnP and is DLNA-compatible. This provides the opportunity to stream music from your network. However, this requires you to have a compatible device in your network that can function as a server. This can be e.g., a network hard drive or a conventional PC with e.g., Windows 8 via which access to the shared folder or media sharing is permitted. The folders can then be browsed and played on the radio.
Note : Please make sure your computer laptop is on the same Wi-Fi network as the Radio before you start using this function.

Music streaming
• Once the UPnP/DLNA compatible server is configure to share media files with your radio, you can start music streaming.
• On the main menu, select Media Centre and choose UPnP.
• It may take a few seconds for the radio to complete the scan for available UPnP servers. If no UPnP servers are found, it will show Empty List.
• After a successful scan is done, select your UPnP server.
• The radio will show the media categories available from the UPnP server, e.g. ‘Music’, ‘Playlists’ etc.
• Choose the media files that you wish to play. You can set the mode of playback under Configuration > Playback setup.

My Playlist
You can make your own playlist for the UPnP music files. Choose and highlight the song you want to add to playlist, press and hold the [Dial/Select] knob or press and hold the [OK] button on remote, until the sign appears. The song will be added to My playlist.

Clear My Playlist
Remove all songs in “My Playlist” to allow a new playlist to be prepared.
Note : If you have DLNA compatible servers available, follow the steps described above to browse the audio files from DLNA compatible device on the radio to play.

BT PLAYBACK

Before transmission between your BT device and the radio is possible, both devices must be coupled. This process is called “pairing”. The radio is served as a receiver, to receive music stream to play on the radio. If you have already coupled to a BT device before, this connection will be restored automatically when both devices are in range and BT operation has been selected on the radio. “Pairing” does not have to be repeated. This function may need to be activated in your BT device, however.

• Push the Menu button to display the selection menu for the different operating modes.
• Use the up/down button to select the operating mode BT and push the dial switch.
• Switch your BT device to which you want to connect the radio on and activate the pairing mode here. The device scans for BT devices in the reception range.
• When the radio is found, your BT device shows its name Audizio Venice-XXXX (the XXXX is an identification code for your radio unit).
• Select the radio at your BT device.
• Start playback on your BT device.
• Playback now takes place using the radio.

ALARM SETTING

Important!
In order to use the Alarm clock function, please have the radio connected with a power supply so to have the Standby mode enabled. When the radio is turned on, press and release the [ ] button to put the radio into standby. Standby is disabled when the radio is using internal battery.

• Choose Alarm from the main menu or press the [Alarm] button on the remote control.
• Select either Alarm 1 or Alarm 2, choose Turn on to activate the Alarm.
• Follow the alarm wizard instructions to set the alarm.
• The wizard will guide you through the settings below:

Time – Set the time for the alarm.
Sound – You can choose Wake to Tone, My Favourite as the alarm source.
Repeat – You can schedule the alarm as you desire: Everyday, Once or multiple days.
Alarm Volume – Adjust the volume of the alarm as you like by rotating the [Dial/Select] knob or [▲/▼] button on remote.
Alarm duration – Set the duration of the alarm from the preset options ranging from 30 to 180 minutes. The radio will be turned to standby when the selected duration of time is due.
• After the above settings are completed, press the [◄] button to exit and make sure the Alarm is turned on. You will see the Alarm icon appeared on the display if it is activated.

Stopping Alarm/Activate the Snooze function

When the alarm goes off, press the [ ] to stop the alarm or press the [Dial/Select] knob to activate the Snooze feature. When the Snooze is activated, the alarm is muted for 9 minutes and sounds again when the time is due. You can repeat the process multiple times. To stop the “Snooze” function, press the [ ].

SLEEP TIMER SETTING

You can set the timer to let the radio turns off after the selected time elapsed in the range of 15 minutes to 180 minutes. Press [ ] button on the remote control to set the timer. You will see the icon appeared on the display if the timer is set.

CONFIGURATION

Here you will find the complete settings / options available to configure your own radio. On the main menu, navigate to Configuration setting. Press OK and you will see a list of options available.

Network

• Network Options
Always on: The WLAN function remains switched on (faster access when switching from other modes of radio).
Auto off in 30s: The WLAN function shuts down after 30 seconds when not in use (to save energy).

• Wi-Fi Channels
Not all of the Wi-Fi channels are available in every country. There may be variation between different countries. Therefore it is necessary to choose the Wi-Fi channels to ensure the Wi- Fi performs satisfactory. We have already set the channels according to the requirement in different countries. Choose the country you are staying from the list to get the correct channel.

• Add / Remove AP
Add AP – It will scan out a list of routers around.
Add AP (WPS button) – Choose this option to connect your Wi-Fi router via WPS if the router has a WPS button.
Add AP (SmartConfig) – Choose this option to configure the W-Fi network with a smart phone through an app. It is available on iOS App Store and android play store. Search and install the app “Esptouch”. Have your smart phone connected to the Wi-Fi network which the radio will be connected to. It is recommended to place the radio within 2 meters from the router for better successful rate. Follow the steps below:

1. On the radio, navigate to Configuration > Network > Add/Remove AP > Add AP (SmartConfig), press OK to confirm
2. Launch the App on your smart phone
3. The name of of the SSID (your Wi-Fi network) will show up as follow:
4. Enter the password of your network.
5. Tap “Multicast” followed by “Confirm” to complete.
6. The radio will start associating with the network and followed with the message “Association complete” if network is successfully connected.
Remove AP – If you have already added a router and want to remove it, choose this option.
Note: Always bring the radio within 2 meters of the Wi-Fi router for setup.
• AP
If you have added more than one routers on the radio and want to switch to another one, select this option to change.
• Signal
This is to show the strength of the Wi-Fi Signal of the Wi-Fi router as received by the radio. Usually signal levels lower than -70dBm is at weaker level and if it affects the reception of your radio, you may need to optimize the router location or check any problem of the router itself.
• IP
The IP is set Dynamic by default. Select to change Fixed IP according to your network condition.
• DNS
The DNS is set Dynamic by default. Select to change DNS according to your network condition.

Date and Time
The radio will set your local time automatically after the internet connection is completed. If you want to do manual setting, change it by the following options:

• Time zone
Auto-set Time Zone: This option is set by default.
Manual-set Time Zone: Choose this option if you want to set the time in another region.
Choose and highlight the region/city you prefer and press OK to confirm.
Coupled with NTP (use network time) and DST (Daylight time saving) will be adjusted automatically if you choose to
use network time (NTP).
• Set Time Format
Choose either 12-hour or 24-hour notation you prefer.
• Set Date Format
• DST (Day Light Saving)
Enable on/off
• NTP (Use network time)
NTP is designed to synchronize a device’s clock with a time server. Your radio will synchronize the time server by default every time it powers up and connects to Internet. This ensures a very high degree of accuracy in the radio’s clock. You can change to use other time server by inputting the URL address (see below NTP server). You can choose “Do not use network time” if you don’t want it to. If you choose not to use NTP for clock synchronization, highlight the NTP (Network time protocal) and press OK to make the change. You will see the Set Date & Time appeared on the menu. Select it and adjust the date and time as you desire.
• NTP Server
NTP is designed to synchronize a device’s clock with a time server. Here it shows the server being used for the radio.

Language
The default language is English, you can choose other languages as preferred. Scroll with the [ ▲ / ▼ ] buttons on remote or [Dial/Select] knob to the item with and press [ OK ] . Scroll to highlight and press OK to select your language of choice. English, French, Spanish, Italian, German, Dutch, Polish, Russian and Simplified Chinese are available.

Local Radio
The radio is set by default to detect the radio stations in your local area automatically through internet connection and these stations can be accessed by a press of [Local] button on remote. You can also set Local in another region if you want. Highlight the Local Radio and press OK. Choose Manual-set Local radio to change the region setting.

Playback Setup
This is to set the mode of playback under UPnP/DLNA compatible streaming: Repeat All, Repeat Once or Shuffle.

Resume Play Options

• Resume once ready
This is set by default. The radio will resume playing the last played station when it is power on the next time.
• Stay at home
Choose this option if you want the radio to stay on the Home screen without playing anything when it is power on the next time.
• Dimmer
You can set the backlight level for the display as you prefer. There are two settings:

▪ Mode – Normal or Power Saving
Normal – the display will stay with the same level of brightness all the time without dim down.
Dim – the display will dim down after 20 seconds if no operation is made on the radio.

▪ Level – Bright and Dim
Bright – This is to adjust the level of brightness in Normal mode.
Dim – This is to adjust the level of brightness in Dim mode.

• Dimmer in Standby (Standby is only enabled when power is connected)
The display brightness in standby mode can be adjusted manually by turning the rotary knob [Dial/Select] or press the [ ▲ / ▼ ] buttons on remote. If no action taken in 20 seconds, it will stay with the dim value as set in Configuration.

EQ(Equaliser)
Various music genres can be set.
Buffer Time
Sometimes you may experience uneven playback of the internet radio. This can happen if the internet connection is slow or network congestion occurs. To help improving the situation, you can choose longer buffer time to get a few seconds of radio stream before beginning to play. The default value is 2 seconds. You can choose 5 seconds if you prefer to have a longer buffering time.

Information
View the Network and System Information of your radio. To access quickly to this information, press the [Info] button on the remote control. When you use your PC to manage the My favorite stations, you have to use the IP address and you can view this info from here. Then type in the IP address Configuration > Info > Network > IP ) to your PC’s browser input window.

Software Update
There may be software release to upgrade features of the radio from time to time. Check the update regularly to keep your radio up to date with the latest software.

Reset to Default
You can do the reset to clear all the settings and return to default settings.
** Please note all the Station presets, Settings and configuration will be erased after you have performed the Reset.

REMOTE CONTROL VIA PC / SMART PHONE

Experience an easy way to control tuning internet radio channels and manage your favourite list via PC or Smart phone’s web browser. The supported browsers are Internet Explorer and Chrome.

• Connect your PC or Smart phone to the same Wi-Fi network as your radio.
• Visit www.skytune.net
• On the home page, click “Browse/Search”
• Browse or enter the name to search the radio channel, a list of internet radio channels will be displayed.
• Click the “ ” symbol.

• It will prompt you whether to “Add Favourite” or “Listen to Station”. Enter the IP address of your radio (e.g. 192.168.1.11):

The IP address can be located on the radio unit as follow:

• On the remote control, press the [Info] button, choose Network and scroll to IP to view the IP address
• On the radio, return to the main menu. Navigate to Configuration > Information > Network Information > IP
• Select “Listen to Station”, click “Send” and the radio unit will switch playing the channel and the “My Favourite” page will pop up on the web browser. You can then choose to add the playing station to favourite or manage your list by other edit options. Any changes will synchronize to the radio unit immediately.

You can also add the radio channel if you know the published audio stream URL with the streaming format as follow:

1. Audio formats: MP3, AAC, AAC+
2. Stream formats: Shoutcast, Icecast (HTTP, HTTPS) and HLS
3. Playlist formats: PLS, M3U
4. Sampling frequency: 44.1 KHz and 48 KHz

TROUBLESHOOTING

Ethernet Wired connected PC can access the internet (i.e. can browse the web) using the same network.

•  Check that a DHCP server is available, or that you have configured a static IP address on the radio.

•  Check that you firewall is not blocking any outgoing ports. As a minimum the radio needs access to UDP and TCP ports

80,443 and 8008, DNS port 53.

Router restricts access to listed MAC addresses| Obtain the MAC address from Configuration > Information > Network > Wi – Fi MAC and add to the allowed equipment list on your access point.

Note: The radio has separate MAC addresses for wired and

wireless networks.

Insufficient Wi-Fi signal strength| Check distance to router; see if a computer can connect to the network in this location

•  Optimize the distance of the router’s location

Unknown encryption

method

| Change encryption method on router. The radio supports

WEP, WPA, WPA2

Firewall preventing access| Windows Media Player:

varies — non-Microsoft firewalls may require configuration

for UPnP.

If your radio can connect to the network successfully, but is unable to play particular stations|  | •  The station is not broadcasting at this time of the day (remember it may be located in a different time zone).

•  The station has too many people trying to attach to the radio station server and the server capacity is not large enough.

•  The station has reached the maximum allowed number of simultaneous listeners.

•  The link on the radio is out of date. This is updated automatically every day, so the next time you turn on the link

will be recognized.

No sound|  | •  Adjust the volume level of the external powered speaker.

•  Please check if the power of the external powered speaker is

switched on.

Radio got freeze or no response|  | Carry out a reset as follow:

On the radio unit, press the  and  buttons together until

the radio is off (screen is blank), then release both buttons.

HELPFUL TIPS

1. If the Internet Radio keeps re-buffering radio station:
The Internet Radio is streaming the data from the radio station via your broadband connection, if there is a high error rate on your broadband connection, or the connection is intermittent, then it will cause the Internet Radio to pause until the connection is re-established and it has received enough data to start playing again. If your Internet Radio keeps stopping, please check the DSL modem to ensure that the Broadband line is not suffering a high error rate or disconnections. If you are experiencing these problems, you will need to contact your broadband supplier.
2. What is Buffering?
When playing a stream, the Internet Radio/Media player, downloads a small amount of the stream before it starts playing. This is used to fill in any gaps in the stream that may occur if the internet or the wireless network is busy. The Internet Radio streams music data from the PC while you are listening. If a stream gets blocked or experiences Internet congestion while transferring it may stop/interfere with the quality of play. If this happens, check your internet connection speed- it must be faster than the speed of the streams.
3. My radio is working but some stations cannot be played.

a) The problem may be due to one or more of the followings:
b) The radio station is no longer broadcasting.
c) The radio station has reached the maximum allowed number of simultaneous listeners.
d) The radio station has changed the stream arrangement and the link is no longer valid.
e) The radio station is not broadcasting at the time of the day (not all stations are broadcasting 24 hours throughout the day).
f) The Internet connection between your radio and the radio station server is too slow or unstable to support the data rate of the broadcast.

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