ecostrad 1000w Artis iQ Electric Panel Heater Instruction Manual

ecostrad 1000w Artis iQ Electric Panel Heater

Product Specifications

• Product Name: Ecostrad Artis iQ Electric Panel Heater
• Heat Transfer Method: Convection
• Heating Element: Aluminium
• Heat Performance: Quick air warming

Product Usage Instructions

1. Warnings & Precautions
   Ensure to read and understand all warning symbols on the device. Do not cover the heater or spray it. Avoid touching hot surfaces to prevent burns.

2. Installation
   Follow the installation instructions provided in the manual carefully. Ensure the heater is securely mounted on a wall or placed on a stable surface.

3. Controlling the Heater
   Refer to the control screen to set the desired temperature. The heater can be operated in standby, manual, or program mode. Use keypad lock for safety and access settings menu when needed.

4. Connecting to the App
   Download the dedicated app and follow the steps to connect the heater to your smartphone. This allows for remote control and monitoring.

5. Using the App
   Explore the home overview, control interface, and device settings in the app. Utilize voice integration features for added convenience.

6. Cleaning & Maintenance
   Regularly clean the heater with a soft, dry cloth. Ensure the device is disconnected from power before cleaning. Refer to the manual for detailed maintenance instructions.

Frequently Asked Questions (FAQ)

• Q: Can I mount the Ecostrad Artis iQ Electric Panel Heater on any type of wall?
  A: It is recommended to mount the heater on a solid wall for secure installation and efficient heating.

• Q: How do I reset the device to factory settings?
  A: Navigate to the settings menu on the control screen and select the option for factory reset. Follow the on-screen instructions to complete the reset process.

Ecostrad Artis iQ
Electric Panel Heater
USER GUIDE

PLEASE READ AND SAVE THESE INSTRUCTIONS

Symbols

• Warning
  This symbol indicates a hazard with an average risk level which, if not avoided, could result in serious injury or death.

• Warning of electrical voltage
  This symbol indicates danger to the life and health of persons due to electrical voltage.

• Do not cover
  This symbol located on the device indicates that it is prohibited to place objects (such as towels, clothes etc.) above or directly in front of the device. To avoid overheating and fire hazards, the device must not be covered.

• Hot surface
  This symbol located on the device indicates that its surfaces are hot during and immediately after operation. Hot surfaces should not be touched: danger of burns.

• Do not spray
  This symbol located on the device indicates that it is prohibited to spray the device.

• Observe instructions in manual
  This symbol located on the device indicates that instructions in the operating manual must be observed when installing and using the device.

About the Product

• This manual describes the Ecostrad Artis iQ Electric Panel Heater and details how to install and use the product. It is important to thoroughly review this manual before using the product.
• For technical advice or help concerning the Ecostrad Artis iQ Electric Panel Heater, contact the retail establishment or distributor from which the product was purchased.

Heat Performance

• The Ecostrad Artis iQ is designed to heat by passing air over an aluminium heating element in a process called convection. This highly responsive method of heat transfer will begin warming the air within minutes, ensuring a room is never cold for long. This type of heat is brilliant for supplementary warmth, hard-to-heat areas, or rooms not in frequent use.
• In rooms with high ceilings, this heater may take slightly longer to warm the room, as the hot air may collect first in the high points of the room. For best results, always ensure precautions are taken to avoid heat loss, such as closing doors and blocking draughts.

Warnings & Precautions

Read this manual carefully before using or installing the heater. Always store the manual in the immediate vicinity of the heater or its site of use.

Read all safety warnings and all instructions.
The heater should only be used according to the instructions in this manual. Failure to follow the warnings and instructions may result in electric shock, fire, serious injury, or all of the above. Save all warnings and instructions for future reference.

• Warning
  Children of less than 3 years should be kept away unless continuously supervised. Children aged from 3 years and less than 8 years shall only switch on/off the appliance provided that it has been placed or installed in its intended normal operating position and they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children aged from 3 years and less than 8 years shall not plug in, regulate, or clean the appliance, or perform maintenance.

• Warning
  This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

• Warning
  Do not use the device in enclosed spaces if persons are present who cannot leave the room independently and are not under constant supervision.

• Warning
  To avoid overheating and risk of fire, do not cover the heater. Covering the heater for extended periods will activate the safety fuse, permanently disabling the heater.

• Warning
  In order to avoid a hazard due to inadvertent re-setting of the thermal cut- out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.

Warning
Some parts of this product can become very hot and cause burns. Do not touch the surface when in operation. Do not install close to curtains or other combustible materials. Particular attention should be given where children and vulnerable adults are present.

• Keep the power cable away from all hot parts of the appliance.
• Do not use the heater with the power cable wound up. This can cause a dangerous build up of heat. Do not wind the cable around the appliance as this may cause weakening and splitting of the insulation. The power cable should be fully unwound and removed from any storage areas before use.
• Do not use the device if you detect damage to the mains plug or power cable. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons to avoid a hazard.
• All repairs and servicing must be carried out by a qualified person. To avoid danger any repairs must be completed by the manufacturer, a service agent of the manufacturer or a similarly qualified person.
• Make sure that the voltage indicated on the rating plate for this appliance corresponds to your power outlet.
• Check for transportation damage and make sure all parts are complete after the appliance is unpacked. Do not use if any parts are missing or damaged.
• Do not connect the product to the power supply until fully assembled and adjusted.
• It is recommended to plug the device directly into a wall socket. Use of extension leads is not recommended because many models do not support high-powered appliances. Make sure any extension lead used can safely support the power requirements of the product.
• The power cable should not be positioned under the carpet or items of furniture. Do not run the cable where it will be a trip hazard.
• Do not use this device in the immediate surroundings of a bath, shower, swimming pool or any other water container. Risk of electric shock. This product is not suitable for bathroom use.
• The device must be placed where the switches and controllers cannot be touched by a person in a bathtub or shower.
• Do not use the device with wet or damp hands.
• No part of the appliance should be submersed in any type of liquid.
• Cleaning should be carried out using a damp cloth only. No abrasive chemicals or materials should be used.
• Never insert fingers or other objects or body parts into the device. Risk of electric shock or injury.
• The device must not be located immediately below an electrical socket outlet.
• Keep all objects at least 1m away from the front, side or back of the heater.
• The device must only be installed in an upright and fixed position on a smooth, stable, heat-resistant surface.
• The device is for indoor use only.
• Make sure the minimum safety distances from walls and objects stated in the installation instructions are observed at all times. This is very important to prevent damage to walls, furniture and soft furnishings and to prevent the product overheating.
• Do not use the device in rooms where contact with flammable or potentially explosive materials like dust, gas or vapour cannot be avoided.
• Do not use in rooms or environments that have a corrosive atmosphere.
• Do not use in places where food, artwork, or delicate scientific objects are stored.
• Do not put the appliance on a bed or long, thick carpet. This can cause the air inlet or outlet to become clogged and constitutes a fire risk.
• Do not operate the device when wet. If the device gets wet during cleaning, allow it to dry out before using.
• Do not expose the device to water jets.
• Do not transport the device during operation.
• Do not sit on the device.
• Before carrying out maintenance, care or repair work on the device, ensure the device is unplugged. Do not use the cable to tug the plug from the socket. Hold the plug and pull.
• Switch the device off and disconnect the power cable from the mains socket when the device is not in use.
• Allow the device to cool down before touching or transporting the device, or attempting maintenance work.

Installation

Please see the installation section of the manual for instructions on fitting the Ecostrad Artis iQ to the wall or to feet.

Controlling the Heater

Control screen

Standby mode

• In standby mode, the heater will not heat.
• Only the standby key and the WiFi symbol (if connected to the app) will be visible.
• Press the standby key to move to the heating modes.

Manual mode

• When the heater screen shows a hand icon , you are in manual mode. In this mode, the heater will heat continuously to a set temperature.
• When the temperature numbers are solid (not flashing), the screen displays the room temperature.
• Adjust the set temperature with the – and + keys.
• The set temperature will flash while you are setting it. After 10 seconds of no activity the screen will return to showing room temperature.
• Tap the mode change key to move to program mode.

Program mode

• When the heater screen shows the P and either the comfort , eco or anti-frost icon, you are in program mode. In this mode, the heater will follow a user-chosen schedule.
• The program consists of 24 hour slots per day, represented on the timeline at the bottom of the screen. Each hour can be set to 1 of 3 pre-set temperatures: comfort, eco, and anti-frost. You can set the temperatures for each of these pre-sets in the settings menu (see section 4-6-1).
• The current pre-set is represented by the pre-set icon and a bar on the timeline.
  

Temporary override

• The Artis iQ is set with a temporary override to allow you to adjust the temperature whilst in program mode without adjusting your pre-set temperatures or re-programming your heater. This feature is perfect for when you need to leave suddenly for a short amount of time and do not want to waste energy.
• Simply adjust the temperature with the – and + keys.
• The new set temperature will be held until the next hour begins (e.g. 10:00, 11:00), after which the heater will return to the scheduled pre-set temperature.

Setting the program
The easiest way to set the program is via the WiFi app. Please see section 5-1 for instructions on connecting to the app and section 6-2-3 for programming. To set the program via the control panel, follow these steps:

Time
Before you can set the program, you will enter the time setting menu.
If you are not connected to the app, set the time manually by following the below steps.

1. In program mode, press and hold the mode change key . The days will begin to flash.

2. Adjust the day of the week using the – and + keys.
   1 = Monday, 2 = Tuesday, etc.

3. Press to confirm.

4. The hours will now flash. Adjust with the and keys, – and + press to confirm.

5. The minutes will now flash. Adjust with the – and + keys, and press to confirm and move to the programming menu.

NOTE – if you are connected to the app, the time on the app will synchronise automatically with the heater. As such, you will not be able to adjust the time manually. Instead, skip through the time setting menu by tapping 3 times.

Programming

• The program of the Ecostrad Artis iQ consists of 24 hour slots per day, each of which can be set to 1 of 3 pre-set temperatures: comfort, eco, and anti-frost. You can set the temperatures for each of these pre-sets in the settings menu (see section 4-6-1). Comfort and eco can be set between 7 °C and 30 °C, whereas anti-frost can be set between 7 °C and 16 °C.
• The default heating schedule for the Ecostrad Artis iQ is:

Table 2 | Default program for the Artis iQ

Day| 00:00 until 07:00| 07:00 until 09:00| 09:00 until 16:00| 16:00 until

21:00

| 21:00 until

00:00

---|---|---|---|---|---
Mon| Eco| Comfort| Frost| Comfort| Eco
Tue| Eco| Comfort| Frost| Comfort| Eco
Wed| Eco| Comfort| Frost| Comfort| Eco
Thur| Eco| Comfort| Frost| Comfort| Eco
Fri| Eco| Comfort| Frost| Comfort| Eco
Sat| Eco| Comfort| Eco| Comfort| Eco
Sun| Eco| Comfort| Eco| Comfort| Eco

When you enter the programming menu, the day and time will read day 1, 00:00. This shows the hour and day you are currently editing, in this case Monday at midnight.

To set the program:

1. Follow the steps in the above section to set the time.
2. Press the mode key to cycle through the available pre-sets. The icon for the pre-set will appear above the program timeline: sun for comfort, moon for eco, and snowflake for anti-frost. The timeline will also update to reflect your pre-set choice: high bar for comfort, low bar for eco, and no bar for anti-frost (see Figure 2).
3. When you have chosen a pre-set, move to the next hour using the + key. If you make a mistake, you can move backwards in the timeline with the – key.
4. The screen will now show that you are adjusting day 1, 01:00, Monday at 1am. As before, choose a pre-set using the mode key .
5. Continue to set the remaining hours of the day.
6. When you reach 23:00, press + the key to move to day 2, Tuesday. Alternatively, press at any point during the setting process to move to the next day.
7. Continue to set the rest of the hours of the remaining days of the week.

Keypad lock
The keypad lock allows you to prevent anyone from adjusting the heating settings of your Ecostrad Artis iQ. The keypad lock will lock all keys, except the standby key.
To enable the keypad lock, press and hold the – and + keys simultaneously for 5 seconds. A padlock icon will appear to indicate that keypad lock is enabled.
To disable the keypad lock, once again press – and + hold the and keys simultaneously for 5 seconds. The padlock icon will disappear.

Settings menu

• To enter the settings menu, press the settings key .
• The settings menu contains the program mode pre-set temperatures, open window detection, sound setting, and temperature compensation setting. Each of these settings is represented by a number, which will appear in the top right of the screen when in the settings menu.

Program mode temperatures
The first 3 settings in the settings menu are for the pre-set temperatures of program mode.

1. Setting 1, the comfort temperature, is represented by a sun icon .
2. Use – and + to choose a set temperature between 7 °C and 30 °C.
3. Press to confirm and move to the next setting.
4. Setting 2, the eco temperature, is represented by a moon icon .
5. Use – and + to choose a set temperature between 7 °C and 30 °C.
6. Press to confirm and move to the next setting.
7. Setting 3, the anti-frost temperature, is represented by a snowflake icon .
8. Use – and + to choose a set temperature between 7 °C and 16 °C.
9. Press to confirm and move to the next setting.

Open window detection

• Open window detection is a setting which automatically stops the Ecostrad Artis iQ from heating if it detects an open window, preventing wasted energy. This setting, setting 4, is represented by an open window icon .

• When enabled, open window detection will monitor the room temperature. If room temperature drops 5 °C or more within 30 minutes, indicating a window has been left open, this function will prevent the heater from heating for 60 or 90 minutes.

• If open window detection is triggered, the window icon will flash continuously to show that heating has been ceased. You can cancel open window detection and return to normal heating by pressing any key.
  

• Open window detection is disabled by default. In the setting 4 menu, you can set it to 60 minutes or 90 minutes. This represents how long the heater will wait after detecting an open window before it resumes normal heating.

• To set open window detection:
  

  • Use – and + to choose between 0 (off), 60, or 90.
  • Press to confirm and move to the next setting.

• When open window detection is enabled, the open window icon will appear on the main heating screen.

Sound
Setting 5 is the setting for the sound. If enabled, a beep will sound when any button is pressed.

1. Use – and + to choose between ON and OF (“off”).
2. Press to confirm and move to the next setting.

Temperature compensation

• The final setting, setting 6, controls temperature compensation. This feature allows you to correct for unusual environmental factors that may be skewing the room temperature reading, such as draughts or hot pipes.
• Temperature compensation can be set between – 5 °C and +5 °C. For example, if your room temperature is 20 °C but the heater is reading it as 18 °C, set temperature compensation to +2 °C.

1. Use – and + to choose your compensation value between -5 and 5.
2. Press to confirm and exit the settings menu.

Factory reset
To reset the heater back to factory defaults (including erasing the program and breaking the WiFi connection) press and hold the standby key for at least 10 seconds. The screen will beep and flash all icons momentarily.
The settings will then be reset and the heater will start in manual mode.

Connecting to the App

Downloading the app

• The Ecostrad Artis iQ Electric Panel Heater is designed to work with the Smart Life app.
• Scan the code below to go to the app. Press install and follow the app’s instructions to create an account.
• NOTE — The Smart Life app is a constantly evolving third party system. This guide was correct at time of printing but may differ slightly from future versions. The app is designed to work on Android or iOS but older software versions may affect app presentation and performance.

Connecting to the app

1. Ensure Bluetooth is activated on your smart phone or tablet.
2. To put the heater in pairing mode, hold the settings key for 5 seconds to begin pairing mode. The icon will begin flashing to indicate that pairing mode is active. The icon will flash for 2 minutes, after which you will need to reactivate pairing mode if you have not successfully paired.
3. On the home page of the Smart Life app, press + or add device.
4. The app should start scanning, as shown by the icon at the top of the screen (see Figure 3). If this icon and text does not show, press in the top right-hand corner.
5. The app will demonstrate that it has found the heater (see Figure 4). Press “Add”.
6. The app may ask you to choose your WiFi network and enter the password. Press “Next”.
7. The heater will begin connecting. When it is successfully added, it will appear on the app as in Figure 5. Press to change the name of the heater or “Done” to return to the home screen.

WiFi Connection — Troubleshooting

If the heater does not connect on the first attempt:

• Make sure both the heater and your smart device are in range of your router.
• Make sure you complete the connection process in 2 minutes. If the icon has stopped flashing, begin the process again.
• Ensure your router has a strong internet connection.
• Ensure WiFi and Bluetooth are enabled on your smart device.
• Make sure the app has registered successfully.
• Make sure your smart device is connected to the same WiFi network as that to which you are attempting to connect your heater.
• Ensure you are connected to a 2.4GHz WiFi band. See instructions within the app if you are currently connected to a 5GHz band.
• Check any local restrictions on your WiFi. WiFi networks in public places such as hotels and airports may require extra identification steps.

Using the App

NOTE – The Smart Life app is a constantly evolving third party system. The guide below was correct at time of printing but may differ slightly from future versions.

Home overview
You can use the Smart Life app to control multiple devices. All devices are displayed on the home screen with their status.

Possible statuses:

• Online — Heater will respond to app commands.
• Offline — Device is turned off at wall or power switch. It cannot be controlled by the app.

Control interface

• Tap the heater listing to go to the control interface, which is demonstrated in Figure 6 below.
• Here you can turn the heater on or off, adjust set temperatures, choose mode, and access weekly programmer and device settings.
• Tap the mode icon on the control interface to choose mode. The options correspond to the two modes on the control panel: manual and program mode.

1. Manual mode
   In manual mode, simply use the sliding dial or the – and + keys to adjust the set temperature.

2. Program mode
   In program mode, the set temperature can be adjusted using the – and + keys. This will set a temporary override temperature which will last until the next hour begins (see section 4-4).

3. Setting the Program

4. Tap the program icon on the control interface to configure a program.

5. A program consists of 24 hourly intervals for each day, which you can set to comfort, eco, or anti-frost temperatures.

6. Tap the interval to choose comfort (yellow bar), eco (green bar), or anti-frost (blue bar). You can select the start and end block of a long heating period to set many hours of the same mode at once.
   NOTE – your set program will only run in program mode.

Device settings

• Tap the setting icon to view and adjust the heater’s settings. These correspond to the settings available through the control panel.
• This includes the pre-set temperature settings used in the program (comfort, eco, and anti-frost).
• Tap the icon for settings that relate to the heater’s listing on the app, including its name, any automations it is included in, and the quality of its network connection.

Voice integration

• The Smart Life app is compatible with both Amazon Alexa and Google Home.
• To connect Alexa with Smart Life, download the Smart Life skill onto your Alexa app. To connect Google Home with Smart Life, go to “Set up a device” in the Google Home app.
• Tap “Works with Google” and select Smart Life from the list.
• Depending on your device, your voice control app may discover your heaters automatically, or you may need to prompt it to do so. You can find quick guides for both Google Home and Alexa in the Smart Life app’s FAQ section.
• Make sure you give the heater a name that’s easy for you to say and for your voice interface to understand. You can change the radiator’s name in the Smart Life app.

Table 3 | Voice commands for the Artis iQ

| Command| Action
---|---|---