Sunbeam IMCNT-D Connected Heated Bedding User Manual

Sunbeam IMCNT-D Connected Heated Bedding

Product Information

Specifications:

• Model: IMCNT-D
• Voltage: 110-120 volts
• Plug Type: Polarized Plug

Product Usage Instructions

Bed Set Up
Heated Bedding Set Up:

1. Place the heated bedding on the bed with the label at the foot of the bed facing upward.

2. For Q/K Bedding, there are 2 zones allowing independent control of Side A & Side B. Side B is indicated by the location of the label.

3. Connect the cord into the module at the bottom of the heated blanket mattress pad until the plastic hinges click into place.
   CAUTION: Cord must be COMPLETELY CONNECTED to avoid the risk of fire.

4. Run the controller cord on the floor under the bed. Do not sandwich cord between the mattress and box spring. Avoid any tangling or pinching.

5. Plug power cord into a 110-120 volt wall outlet.
   CAUTION: Do not use with generator power or inverter.

6. The controller can be placed on either side of the bed.

FAQs

What should I do if there is a flashing light or my wired controller displays a flashing F1 or F2?
Refer to page 15 of the user manual for troubleshooting steps related to flashing lights or error codes.

IMPORTANT SAFETY INSTRUCTIONS

When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and/or injury to persons. Misuse or failure to follow these warnings and instructions may cause overheating, fire, personal injury and/or property damage:

1. Be sure to read carefully all instructions before using this heated product.
2. Do not use this heated product with an infant, child, incapacitated or immobile person, paraplegic or quadriplegic, a diabetic, anyone insensitive to heat, such as a person with poor blood circulation, or anyone who cannot clearly understand the instructions and/or operate the controls.
3. Do not tuck in, pinch, flex or expose the wired heating area of this heated product.
4. Do not route electrical cords between the mattress and box spring. Do not allow the cords to be pinched. Do not use with damaged cords. Damaged cords can lead to overheating or fire.
5. Keep the control away from drafty areas that may become damp or wet such as an open window.
6. Do not use pins or other metallic means – They may damage the electric wiring.
7. Do not use if wet. If a spill occurs, turn heated product off, unplug, and dry before re-using.
8. Controller is not waterproof. Do not immerse in water or other liquids.
9. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters.
10. Turn off or unplug this heated product when not in use.
11. Excessive heating may result from folding or bunching this heated product while in use.
12. Examine the heated product, cord and controller before each use for signs of wear or damage. If improper operation, wear or damage is observed, discontinue its use immediately, unplug it, and contact us at www.sunbeamhome.com.
13. For throw blankets and back/body pads only: Do not use with rocking chairs, recliners, chairs with casters or wheels, or other furniture subject to movement.
14. Do not use this heated product on a waterbed, bunk bed, mechanically adjustable bed or a child’s crib/bed.
15. Do not use in conjunction with another electrically heated product.
16. Do not tuck in the supply cord or control in a sofa or other furniture. All portions of this heated product should be visible at all times.
17. Wrapping of cord around the controller may damage the cord. Loop loosely when storing. Allow to cool before storing and do not crease by placing items on top of it. Store in the original packaging, in a cool, dark, dry place.
18. Do not dry clean this heated product. Cleaning solvents may damage the insulation of the heating element. Improper laundering may cause problems with the heating wire, which can lead to fire.
19. Keep all dogs, cats and other pets away from this heated product. This is an electrical appliance that they can damage or be injured by.
20. Use only the controller included with your heated blanket/mattress pad.
21. Do not use this heated product with analgesic creams, liniments, salve or ointment preparations. Skin burns could result.
22. Check with your healthcare provider before using with a pacemaker or any medical devices.
23. Not for hotel, motel, hospital or other institutional use.

NORTH AMERICAN MODELS WITH POLARIZED PLUGS:
POLARIZED PLUG
This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to modify the plug in any way. If the plug fits loosely into the AC outlet or if the AC outlet feels warm do not use that outlet.

CAUTION: Do not plug main power cord into the wall outlet until you have completely set up your heated product per the instructions under “Bed Set Up”.

• Disconnect power cord from wall before detaching controller from heated product.
• Always make sure cords and controllers are NOT trapped or pinched between bed slats, mattress, springs, against wall, foot board or bed frame, or between furniture, walls or chairs.
  CAUTION: Do not attempt to force the plug. This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electrical shock, this plug is intended to fit only one way into an outlet. If the plug does not fit in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to defeat this safety feature.

Bed Set Up

Heated Bedding Set Up

1. Place the heating bedding on the bed with the label at the foot of the bed facing upward.

2. On Q/K Bedding, there is 2 zones allowing independent control of Side A & Side B. Side B is indicated by the location of the label.

3. Connect the cord into the module at the bottom of the heated blanket mattress pad until the plastic hinges click into place.
   CAUTION: Cord must be COMPLETELY CONNECTED. A risk of fire could result from a loose connection.

4. Run the controller cord on the floor under the bed. Do not sandwich cord between the mattress and box spring. Avoid any tangling or pinching.

5. Plug power cord into a 110-120 volt wall outlet.
   CAUTION: Do not use with generator power or inverter.

6. The controller can be placed on either side of the bed.

Controlling Your Bedding

Using the Wired Digital Controller

1. Power on/off
2. Increase/Decrease Heat Settings. On Q/K models, each side is controlled independently. Left buttons are for Side A, right buttons are for Side B.
3. Confirm Your Presence
4. Rapid Preheat Feature
5. On Q/K Models, Each Side is Controlled Independently. Left side of bedding is indicated as side “A”. Right side of bedding is Side “B”.
6. Heat Setting Indicator.
7. Wi-Fi Indicator

The Wired digital controller can be used to power the unit, change the heat settings, and activate preheat.
These can be used in combination with the Sunbeam App and Voice assistants.

1. To turn the product pad ON, press the button.
2. To increase the heat setting, press the (+) button.
3. To decrease the heat setting, press the (-) button.
4. To turn the product OFF, press the button.
   CAUTION: ALWAYS turn the product “OFF” when not in use.
   NOTE: The bedding will automatically turn off after 10 hours of continuous use. You can change the autooff timer in the Sunbeam App.

Rapid Preheat Feature
The rapid preheat feature will heat the bed on high setting for 30 minutes and after will return to the last heat setting.

1. To use the preheat feature, simply press the button. The display will show “P” while the function is activated.
2. To turn off the preheat feature, press the again.

For Dual Controls:
On Queen and King Sized Bedding models, there is 2 zones allowing independent control of Side A & Side B. Side B is indicated by the location of the label, near the bottom of the bedding.

• Left Side of the bed is Side A and the Right side of the Bed is Side B.
• Each side can be independently controlled using either the wired digital controller, the Sunbeam App, or Voice Commands.

Sunbeam App Set Up
Connecting to Wi-Fi:
Pairing Your Device to the App:
Note: The product must be connected to a 2.4 GHz Wi-Fi network.
Auto Pairing (Recommended Method)

1. Firmly connect the controller into the bedding and then plug it into a 120V AC outlet.

2. Download the Sunbeam App: Sunbeam Bedding S2 from Google Play or the Apple App Store or use the QR code below for easy access to download.

3. Create an account by following the steps in the App.

4. Enter the verification code you were sent to confirm your account, then create a password.

5. Ensure that Bluetooth® is activated on your mobile device.

6. Add your new Connected Bedding by selecting “Add Device” or “+” button in the upper right hand corner.

7. Power on the controller.

8. Press and hold the button on the wired digital controller for 5 seconds, until the Wi-Fi indicator on the wired controller begins to flash continuously.

9. Select “Go to Add” on the pop up screen that appears in the app. If a pop up does not appear, select “Auto Scan” in the top middle of the screen.

10. Input in your Wi-Fi name and password.
    OR
    If a Wi-Fi name is already listed, and you want to switch to another Wi-Fi network, press the button on the right side of the current Wi-Fi name. Select your preferred Wi-Fi network in the settings section of your mobile device.
    IMPORTANT: Network name and password are case sensitive. Please be sure to input your network name and password, including spaces, dashes, capitalization, and special characters.

11. If time out error occurs, follow instructions on page E8 named “Manual AP Pairing”.

Manual AP (Access Point/Hotspot) Pairing
Utilize this method if the Auto Pairing is unsuccessful

1. Firmly connect the controller into the bedding and then plug it into a 120V AC outlet.

2. Download the Sunbeam app from Google Play or the Apple App Store.

3. Create an account by inputting your email address.

4. Enter the verification code you were sent to confirm your account and then create a password.

5. Ensure that Bluetooth is activated on your mobile device.

6. Add your new connected bedding by selecting “Add Device” or “+” in the upper right hand corner. A pop up will appear and select “Do not add”. Then Select the heated bedding icon that corresponds to the size of your bedding.

7. The connection mode option in the top right corner of the screen should indicate AP Mode. If not, select AP Mode from the drop down list.

8. Power on the controller.

9. Press and hold the button on the wired digital controller for 5 seconds, until the Wi-Fi indicator on the wired controller begins to flash continuously. Then press “Next” within the app.

10. Input your Wi-Fi network name and password to pair your device.
    IMPORTANT: Network name and password are case sensitive. Please be sure to input your network name and password exactly as shown on your router, including spaces, dashes, and special characters.

11. Next you will be asked to connect to the SL-Sunbeam hotspot.

12. Press the “Go to Connect” button which will direct you to your Wi-Fi options in your settings.

13. Choose “Sunbeam-XXXX” (The last four digits may vary).

14. Navigate back to the Sunbeam App to resume the set up process.

Using the Sunbeam App

1. Increase/Decrease Heat Settings
2. Power On/Off
3. Rapid Preheat Feature
4. Adjust Auto-Off Timer
5. Schedule the Heated Bedding to Turn on Automatically
6. (On Queen/King Models) Control Each Side Independently, or Link Together
7. Timer Countdown Clock

Sunbeam App Functionality

The Sunbeam® App has the same functionality as the wired controller, as well as additional features.

Power:
Turn on/off the heated bedding product by pressing the button.

Confirm Your Presence Feature:
Note: If you turn on the bedding through the app, you will need to press the button on your wired controller within 1 hour to confirm your presence, otherwise, the heat setting will be lowered to Level 4 if set at level 5 or above.
A reminder will appear in the app when the product is first turned on remotely. Additional reminders will appear in the app 15 minutes before the 1-hour window has elapsed and after the 1-hour window has passed.
Press the button to confirm your presence. The light will stop pulsing after the button has been pressed.

Heat Settings: Choose which of 10 heat settings is the right heat level for you.

1. Slide your finger down on the heat setting scroll wheel to increase the heat setting.
2. Slide your finger up on the heat setting scroll wheel to decrease the heat setting.
   Note: Your wired controller display will change to match the setting selected in the app.

Preheat: The preheat function will heat the bed on high setting for 30 minutes and after will return to the last heat setting.
Press Preheat button to turn on/off this feature.

Selecting Sides (On Queen/King Models Only)

1. Select which side of the bedding to control by choosing “Side A” or “Side B” at the top of the app screen. The side that is selected will be highlighted in red.

2. Select “Both” to control both sides together. The settings on the side that is selected prior to pressing “Both” will now be the setting for both sides.

3. To control the sides independently again, select the side you wish to control or press the “Both” button again.
   Note:

   • If the side that is selected is off and the “Both” button is pressed, the settings from the side that is on will be the setting for both sides.
   • You can use the power, preheat, and timer settings while both sides are selected.

Additional In-App Features
Auto-off Timer: Choose when your Heated Bedding will turn off.

1. The in-app auto-off timer can be used to select the amount of time for the bedding to stay on ranging from 30 minutes to 24 hours. The default setting is 10 hours. To stay on constantly, click “stay on – 24 hours”. This will allow the bedding to stay on for 24 hours only. Click the X to save the selection.
2. The timer will count down indicating the remaining time.

Schedule:

• The schedule feature can be used to automatically turn on your bedding. You are able to set heat level, auto off timer (duration your bedding stays on), day(s) you’d like the schedule to run. On Queen/King sized bedding models, you will additionally be able to set these controls for Side A and/or Side B.
• You are able to save multiple schedules, turn them on or off, or delete them using the schedule feature.

To Set Schedule:

1. Press Set Schedule
2. Select the time of day the heated bedding should turn on. Be sure to chose the hour, minutes and AM/PM.
3. On Queen and King models, Click “Side Selection” and choose Side A, Side B, or Both sides to select which side should turn on during the schedule. Click the X to save the selection. If you want a different heat setting for each side, set up 2 different schedules.
4. Click on Heat Setting, and select the desired heat setting. Click the X to save the selection.
5. Click on Timer and select how long the bedding will stay on. Choose between 0.5 and 10 hours. To stay on constantly, click “stay on – 24 hours”. This will allow the bedding to stay on for 24 hours only. Click the X to save the selection.
6. Click “Day” and select which day of the week the schedule will be active. Click the X to save the selection.
7. Press Save in the top right corner
8. Your saved schedule will appear on the schedule summary page
9. To turn off the schedule, press the slider button to the right. It will change from red to gray to indicate the schedule is turned off. To turn the schedule back on, press the slider button again. It will change from gray to red to indicate the schedule is turned on.
10. To delete a schedule, press the “Delete” button. A box will appear asking you to press “Delete” as final confirmation. If you do not wish to delete the schedule, press “Cancel”.

NOTE: When the bedding product is unplugged from its power source or if there is a power failure, all saved schedules will be disabled. You will simply need to re-activate (turn on) saved schedules after any power loss.

Voice Assistant – Set Up & Functionality

Voice Assistant Set Up
Pairing to Amazon Alexa & Google Voice Enabled Devices: Your heated bedding can be controlled through these voice assistants.

1. Open the Sunbeam App.
2. Select the device you wish to connect to a voice assistant.
3. In the top right corner of the screen select the pencil icon.
4. Choose the icon of the Voice Assistant you wish to connect.
5. . Follow the instructions that appear.

Voice Assistant Functionality
Your Sunbeam Connected Bedding is compatible with Amazon Alexa and Google Voice Enabled Devices.

Amazon Alexa Enabled Devices
Utilize the following command sequence:
“Alexa, “Primary Command” + “Device Name” + “Secondary Command” (if applicable)
For example,

• “Alexa, Activate Sunbeam Bedding”
  or

• “Alexa, Turn Up Sunbeam Bedding by 4”
  Note: The default “Device Name” is “Sunbeam Bedding”. If you have more than 1, it will become Sunbeam Bedding 2, and so on… Action| Command
  ---|---
  Turn the bedding On| “Activate”, “Power On”, “Turn on”, “Start”
  Turn the bedding Off| “Power Off”, “Turn Off”, “Deactivate”
  Increase the heat settings| Primary Command: “Turn Up”, “Raise”, “Increase” Secondary Command: “by “#”

(input # of heat settings you want to increase by)

Decrease the heat settings| Primary Command: “Turn Down”, “Lower”, “Decrease” Secondary Command: ‘by “#” ‘

(input # of heat settings you want to decrease by)

Set the heat setting| Primary: “Set”, “Change” Secondary: “to #”

(input heat level # you want to set to)

Preheat On| “Turn On Preheat”, “Start Preheat”, “Activate Preheat”
Preheat Off| “Turn Off Preheat”, “Stop Preheat”, “Deactivate Preheat”

Google Voice Enabled Devices

Personalizing the Product Name:
You can personalize the name of the of the heated bedding for easier voice commands.

1. Open the Sunbeam App
2. Click on the product you wish to change the name
3. Select the pencil icon in the top right corner
4. On the following screen, click on or tap the name of the product
5. Tap the current name of the blanket
6. Rename the product and press save
   Note: The name will automatically be updated for both Amazon Alexa and Google Voice Enabled Devices.

Care & Cleaning

Care and Cleaning of Your Heated Bedding Product
CAUTION: Do not dry clean. Do not use bleach. Do not use wringer. Do not iron.
Do not immerse control or cord in water or other liquids. Do not use mothballs or sprays of any kind. Do not reconnect the heated product until it is completely dry.
We recommend washing before initial use.

Before Washing or Storing Your Heated Bedding Product

1. Disconnect power cord from wall BEFORE detaching control cord from the heated product.
2. Ensure that no cords are still connected and none of the wires have worn through the fabric.
3. Carefully follow all washing instructions or your heated product may shrink and possibly cause a fire hazard.

Washing and Drying Instructions

1. Machine wash in cold water, gentle cycle or hand wash.

2. Tumble dry low, delicate cycle. REMOVE WHILE STILL DAMP AND STRETCH TO ORIGINAL SIZE.
   Caution: Do not use commercial dryers or the dryers at your local laundromat. They get too hot and would damage the wiring of the heated product.

3. Drape the heated product over a clothesline or clothes rack. DO NOT use clothespins.

4. Heated product must be COMPLETELY dry before reconnecting the power plug or control plug.

Frequently Asked Questions

ABOUT YOUR HEATED BEDDING PRODUCT

• Who should NOT use the heated blanket or heated mattress pad?
  The following people should NOT use the heated bedding:

  • An infant
  • A child
  • An incapacitated or immobile person
  • A paraplegic
  • A quadriplegic
  • A diabetic
  • Anyone insensitive to heat such as a person with poor blood circulation
  • Anyone who cannot clearly understand the instructions and/or operate the controls

• What do I do if my pet chews the cord, I lose my control or the control does not operate properly?
  Please stop using the heated product immediately. Contact us at www.sunbeamhome.com.

• My control feels warm to the touch. Is this a problem?
  No. The control will feel warm to the touch when functioning properly.

• My heated bedding doesn’t heat properly.
  Your heated bedding is not a heating pad. It will not feel hot to the touch when laid out flat in a normal manner. Try the following fold test to see if it is operating properly:

1. Fold the heated bedding or warming throw 3 times over.
2. Make sure the control cord is connected to the module and then plug the power cord into an outlet.
3. Turn on your heated product, then turn the control to the highest setting and wait 5 to 7 minutes.
4. Put your hand between the folds and you should feel the heated bedding warming up.  

Caution: DO NOT continue the test for more than 7 minutes. DO NOT attempt to make any internal adjustments to this appliance. If you have tried all of the solutions above and the heated product still doesn’t work, stop using it immediately, disconnect the power cord and contact Consumer Care.

• What should I do if my wired controller shows ‘’F1’’, ‘’F2’’, ‘’F3’’ or ‘’F4’’?
  Please stop using the product and contact us at www.sunbeamhome.com.

• Why did my saved schedule(s) get disabled?
  When the bedding product is unplugged from its power source or if there is a power failure, all saved schedules will be disabled. You will simply need to re-activate (turn on) saved schedules after any power loss.
  Reset Instructions

1. Follow the instructions on the flag tag attached to the control cord to reset control.
2. Check the heated bedding pad for visual damage.
3. If no visual damage is found, unplug the system from wall outlet.
4. Check that the control is well-connected to the module.

5. Plug the power cord into the wall outlet.
6. Set the wired controller to “On”.
7. If the system does not operate after 2 or 3 times trying to reset, disconnect the power cord and contact Consumer Care.

• What does a flashing light mean?
  The control is designed to notify you in the event that a problem has been discovered by flashing the light. Follow instructions on the flag tag to reset control. First, check the heated product for visual damage. If no visual damage is found, unplug the system from wall outlet. Check that the control is well-connected to the module. Plug the power cord into the wall outlet and turn the control On. If the product still does not operate after 2 or 3 times trying to reset, disconnect the power cord and contact Consumer Care.

• Why won’t the heat setting go above level four in the app?
  You need to press the “ ” button on the wired digital controller to confirm your presence within one hour of activating the bedding remotely. Once you press that button you should have full heat setting capabilities and the heat setting can be increased in the App, through Voice commands, or on the wired digital controller.

• Do I need to create an account?
  Creating an account is necessary in order to save your settings and preferences in the app. This also helps in securing the connection between your blanket and your mobile device.

• Ireceived a notification to enable my LOCATION SERVICES, why do I have to do this?
  When you pair your device with your mobile phone, you may be asked to turn on location services. This is necessary as some devices use Bluetooth Low Energy (BLE) technology. This type of Bluetooth technology enables devices to connect to each other over a low-power wireless connection. This connection relies on location services to determine the device’s proximity to other devices. Your mobile phone may need to use location services to scan for nearby devices and establish a connection.

Limited Warranty

This 5 Year Limited Warranty is valid for the original purchaser from the original date of retail purchase against workmanship and defects in material. Proof of purchase is required to obtain service under this Limited Warranty. This Limited Warranty extends only to the original purchaser. Warranty does not cover normal wear of parts or damage from misuse, improper voltage, use contrary to the instructions, disassembly, or acts of God. Star Elite Inc. may deny claims of damage caused by misuse or modifications of this product.

Warranty Service

• To obtain service under this warranty, please contact our Customer Care Department Contact Us | Sunbeam (sunbeamhome.com) or 1.877.383.6399
• Monday – Friday, 8:30 am – 5:00 pm EST.
• DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE.
• For more information visit www.sunbeamhome.com

FCC COMPLIANCE DECLARATION

This product complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This product may not cause harmful interference, and
2. this product must accept any interference received, including interference that may cause undesired operation.

Note: This product has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This product generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this product does cause harmful interference to radio or television reception, which can be determined by turning the product off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the product and receiver.
• Connect the product into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.

References

• Home en-US | Sunbeam

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