AJAX Getic GlassProtect Break Detector User Manual

: June 1, 2024
: ajax

AJAX Getic GlassProtect Break Detector

Product Information

Specifications:

Product: GlassProtect breakage detector
Functional Elements:

1. LED indicator
2. Microphone hole
3. SmartBracket mounting panel
4. Connector for a third-party wired detector with NC-type contact
5. QR code with device ID
6. Device power button
7. Tamper button

Operating Principle: GlassProtect uses a sensitive electret microphone to detect glass-breaking sounds, providing two-stage glass break detection to reduce false triggering.

Product Usage Instructions

Connecting the Detector:

Install the Ajax app following the hub user guide, create an account, add the hub, and create a room.
Ensure the hub is disarmed and has a stable internet connection.
Only users with administrator rights can add the device to the hub.
Select “Add Device” in the Ajax app, name the device, scan or type the QR code, and select the location room.
Switch on the device to start the pairing process.

Connecting to Third-Party Systems:
To connect to a third-party central unit using the uartBridge or ocBridge Plus integration module, refer to the respective device’s user manual for instructions.

Checking States:

Access GlassProtect states in the Ajax app by going to the Devices tab and selecting GlassProtect from the list.
View information such as temperature, signal strength, connection status, battery charge, and sensitivity.

FAQ:

Q: What types of glass can GlassProtect detect?
A: GlassProtect detects the sound of glass breaking but does not react to lm- covered glass. For such glass types, consider using the DoorProtect Plus wireless opening detector.
Q: How does GlassProtect alert in case of a trigger?
A: When triggered, GlassProtect immediately transmits an alarm signal to the hub, activates sirens if connected, and notifies the user and security company.

GlassProtect is a wireless indoor glass break detect that recognizes the sound of shattering glass at a distance of up to 9 meters. GlassProtect can operate for up to 7 years from a pre-installed battery and has a socket for connecting a third-party wired detector. GlassProtect connects to the Ajax system via the protected Jeweller radio protocol. The communication range is up to 1,000 meters in line of sight. Also, GlassProtect can be connected to third-party security systems using the uartBridge or ocBridge Plus integration modules. Users can configure GlassProtect via the Ajax app for macOS, Windows, iOS, or Android. The system notifies users of all events through push notifications, SMS, and calls (if activated). The user can connect the Ajax system to the central monitoring station of a security company.

Functional elements

$AJAX-Getic-GlassProtect-Break-Detector-fig- $1$$

LED indicator.
Microphone hole.
SmartBracket mounting panel. To remove it, slide the panel down.
Connector for a third-party wired detector with the NC (normally closed) type of contact.
QR code with the device ID. Used to pair the device with an Ajax system.
Device power button.
Tamper button. Triggered when there is an attempt to tear the detector off the surface or remove it from the mounting panel.

Operating Principle

GlassProtect uses a sensitive electret microphone to detect the sound of glass breaking, consisting of a low-frequency hit sound and a high-frequency crashing sound of glass shatters. Such two-stage glass break detection decreases the risk of false triggering.

GlassProtect detector does not react to the breaking of the film-covered glass:
shockproof, sunscreen, decorative, or any other type of film. To detect the breaking of such kind of glass, we recommend using the DoorProtect Plus wireless opening detector with shock and tilt sensors.

If triggered, GlassProtect immediately transmits the alarm signal to the hub, activating the sirens (if connected) and notifying the user and security company.

Connecting

Detector Connection to the hub

Before starting the connection:

Following the hub user guide, install the Ajax app, Create the account, add the hub, and create at least one room.
Switch on the hub and check the internet connection (via Ethernet cable and/or GSM network).
Make sure that the hub is disarmed and does not update by checking its status in the Ajax app.

Only users with administrator rights can add the device to the hub.

Pairing the detector with the hub:

Select Add Device in the Ajax app.
Name the device, scan or type the QR code (located on the detector body and packaging), and select the location room.
Tap Add — the countdown will start.
Switch on the device.

For detection and pairing to occur, the detector should be located within the coverage area of the wireless network of the hub (at a single protected object). The connection request is transmitted for a short time: at the moment of switching on the device. If the device fails to pair (LED blinks once per second), switch it off for 5 seconds and retry. The detector connected to the hub appears in the list of devices in the app. The update of the detector statuses in the list depends on the device ping interval set in the hub settings (the default value is 36 seconds).

Connecting to Third-Party Systems

To connect the detector to a third-party central unit using the cartridge or ocBridge Plus integration module, follow the recommendations in the user manual of the respective device.

States
The state screen contains information about the device and its current parameters. Find the GlassProtect states in the Ajax app:

Go to the Devices tab.
Select GlassProtect from the list.

Parameter

|

Meaning

---|---
Temperature| The temperature of the detector is measured on the processor and changes gradually.

Acceptable error between the value in the app and the room temperature — 2°C.

The value is updated as soon as the detector identifies a temperature change of at least 2°C.

You can configure a scenario by temperature to control automation devices

Learn more

Jeweller Signal Strength| Signal strength between the hub/range extender and the opening detector.

We recommend installing the detector in places where the signal strength is 2–3 bars

Connection via Jeweller| Connection status between the hub/range extender and the detector:

Online — the detector is connected to the hub/range extender

Offline — the detector has lost connection with the hub/range extender

$AJAX-Getic-GlassProtect-Break-Detector-fig- $9$$ $AJAX-Getic-GlassProtect-Break-Detector-fig- $10$$ $AJAX-Getic-GlassProtect-Break-Detector-fig- $11$$

Alarm Reaction

Operating Mode| Shows how the detector reacts to alarms:

Instant Alarm — the armed detector immediately reacts to a threat and raises the alarm.

Entry/Exit — when a delay is set, the armed device starts the countdown and doesn’t raise the alarm even if triggered until the countdown ends.

Follower — the detector inherits the delays from Entry/Exit detectors. However, when the Follower is triggered individually, it immediately raises the alarm.

---|---
Delay When Entering, sec| Entry delay (alarm activation delay) is the time you have to disarm the security system after entering the room.

Functions for the connected wired detector only.

What is the delay when entering

Delay When Leaving, sec| Delay time when exiting. Delay when exiting (alarm activation delay) is the time you have to exit the room after arming the security system.

Functions for the connected wired detector only.

| What is the delay when leaving
---|---

Night Mode Delay When Entering, sec

| The Time of Delay When Entering in the Night mode. Delay when entering (alarm activation delay) is the time you have to disarm the security system after entering the premises.

Functions for the connected wired detector only.

What is the delay when entering

Night Mode Delay When Leaving, sec| The Time of Delay When Leaving in the Night mode. Delay when leaving (alarm activation delay) is the time you have to exit the premises after the security system is armed.

Functions for the connected wired detector only.

What is the delay when leaving

Firmware| Detector firmware version
Device ID| Device identifier
Device No.| Number of the device loop (zone)

Settings

To change the detector settings in the Ajax app:

Select the hub if you have several of them or if you are using the PRO app.
Go to the Devices tab.
Select GlassProtect from the list.
Go to Settings by clicking on the .
Set the required parameters.
Click Back to save the new settings.

Setting

|

Meaning

---|---
Name| Detector name that can be changed. The name is displayed in the text of SMS and notifications in the event feed.

The name can contain up to 12 Cyrillic characters or up to 24 Latin characters

Room| Selecting the virtual room to which GlassProtect is assigned. The name of the room is displayed in the text of the SMS and notifications in the event feed
Alarm LED indication| Allows you to disable the flashing of the LED indicator during an alarm. Available for devices with firmware version 5.55.0.0 or higher

How to find the firmware version or the ID of the detector or device?

Sensitivity| Selecting the sensitivity level of the microphone:

Low Normal High

The sensitivity level is selected based on the

results of the detection zone test

External contact| If active, GlassProtect registers external detector alarms
Always Active| If the option is active, the detector is always in armed mode and notifies about alarms

Learn more

Alert with a siren if an external contact is open| If active, sirens added to the system are activated in case of an external detector alarm
Alert with a siren if glass breaks detected| If active, sirens added to the system are activated when the glass break detected

Alarm Reaction

Operating Mode| Specify how this device will react to alarms:

Instant Alarm — the armed detector immediately reacts to a threat and raises the alarm.

Entry/Exit — when a delay is set, the armed device starts the countdown and doesn’t raise the alarm even if triggered until the countdown ends.

Follower — the detector inherits the delays from Entry/Exit detectors. However, when the Follower is triggered individually, it immediately raises the alarm.

---|---
Delay When Entering, sec| Selecting delay time when entering. Delay when entering (alarm activation delay) is the time you have to disarm the security system after entering the room.

Functions for the connected wired detector only.

What is the delay when entering

Delay When Leaving, sec| Selecting the delay time when exiting. Delay when exiting (alarm activation delay) is the time you have to exit the room after arming the security system.

Functions for the connected wired detector only.

What is the delay when leaving

Arm in Night Mode| If active, the detector will switch to armed mode when using Night mode
Night Mode Delay When Entering, sec| The Time of Delay When Entering in the Night mode. Delay when entering (alarm activation

AJAX-Getic-GlassProtect-Break-Detector-fig- 12

| Entirely — the device will not execute system commands or participate in automation scenarios, and the system will ignore device alarms and other notifications

Lid only — the system will ignore only notifications about the triggering of the device tamper button

Learn more about the permanent deactivation of devices

The system can also automatically deactivate devices when the set number of alarms is exceeded or when the recovery timer expires.

Learn more about auto deactivation of devices

---|---
Unpair Device| Disconnects the detector from the hub and deletes its settings

How to set Chime

A chime is a sound signal that indicates the triggering of the opening detectors when the system is disarmed. The feature is used, for example, in stores, to notify employees that someone has entered the building.
Notifications are configured in two stages: setting up opening detectors and setting up sirens.

Learn more about Chime

GlassProtect settings

Before configuring the chime, make sure that a wired opening detector is connected to GlassProtect and that the External contact option is enabled in the GlassProtect settings in the Ajax app.

Go to the Devices menu.
Select the GlassProtect detector.
Go to its settings by clicking the gear icon in the upper right corner.
Go to the Chime Settings menu.
Select the siren notification for the event If external contact is open (available if the External contact option is enabled).
Select the chime sound (siren tone): 1 to 4 short beeps. Once selected, the Ajax app will play the sound.
Click Back to save the settings.
Set up the required siren.

How to set up a siren for Chime

Indication

Event	Indication	Note
Turning on the detector	Lights up green for about one second

Detector connection to the hub, ocBridge Plus, and uartBridge| Lights up continuously for a few seconds|
Alarm/tamper activation| Lights up green for about one second| The alarm is sent once in 5 seconds
Battery needs replacing| During the alarm, it slowly lights up green and slowly goes out| Replacement of the detector battery is described in the

Battery Replacement

manual

Functionality testing

The Ajax system allows conducting tests for checking the functionality of connected devices.

The tests do not start immediately but within 36 seconds when using standard settings. The test time start depends on the settings of the detector ping interval (the paragraph on “Jeweller” settings in hub settings).

Detector functionality testing
Having defined the location of the detector and having fixed the device with the bundled adhesive tape, test the detection zone.

GlassProtect does not react to clapping!

Testing the detector
Hit the glass with your fist without breaking it. If the detector catches a low-frequency sound, the LED blinks. Simulate a high-frequency glass shattering sound for 1.5 seconds after the first hit with a special tool or hitting a glass with a metal object. After recognizing the sound, the detector switches off the LED indicator for a second.

To be triggered when the system is armed, the detector needs to recognize sounds in the following order: low-frequency sound (hit) first, then high-frequency sound (glass shattering, shards). Otherwise, the alarm will not go off.

Switch on/off all the appliances that usually operate in the room: generators, air conditioners, etc. If this triggers the detector, try to change the sensitivity or relocate GlassProtect. Use the sensitivity level, at which the detector correctly passes both test stages and does not respond to any devices operating in the room.

Installing the device

Selecting the Location

$AJAX-Getic-GlassProtect-Break-Detector-fig- $6$$

In some cases, the household activity can cause false alarms

The location of GlassProtect depends on its remoteness from the hub, and obstacles hindering the radio signal transmission: walls, floors, and large objects inside the room.

The device developed only for indoor use.
Check the Jeweller signal level at the installation location

If the signal level is low (one bar), we cannot guarantee the stable operation of the detector. Take all possible measures to improve the quality of the signal. At least, move the detector: even a 20 cm shift can significantly improve the quality of signal reception.

If after moving the device still has a low or unstable signal strength, use a radio signal range extender.

Do not install the detector:

outside the premises (outdoors);
nearby sirens and speakers;
nearby any metal objects or mirrors causing attenuation or screening of the signal;
at any place with fast air circulation (air fans, open windows or doors);
inside premises with the temperature and humidity beyond the range of permissible limits;
closer than 1 m to the hub.

GlassProtect recognizes glass breaks at a distance of up to 9 meters. Its microphone should be positioned no more than 90 degrees relative to the window(s).
Make sure that any curtains, plants, furniture, or other objects do not overcover the microphone opening.
If there are curtains on the window, place the detector between them and the window, for instance, at the window side jamb. Otherwise, curtains can mute the glass break sound, and the detector will not be triggered.

Detector installation procedure
Before installing the detector, make sure that you have selected the optimal location that follows the guidelines of this manual!

Fix the SmartBracket attachment panel using bundled screws. If you use any other attachment tools, make sure that they do not damage or deform the attachment panel.
- Use double-side adhesive tape only for temporary attachment of the detector. The tape runs dry with time, which can cause falling, false triggering, and detector malfunction.
Put the detector on the attachment panel. When the detector is fixed in SmartBracket, it blinks with an LED, signaling that the tamper is closed.

If the LED doesn’t blink after fixing in SmartBracket, check the status of the tamper in the Ajax app and then the fixing tightness of the panel. If someone detaches the detector from the surface or takes it off the attachment panel, the security system notifies you.

Connecting a Wired Detector
A wired detector with an NC (normally closed) contact type can be connected to GlassProtect using the in-built terminal clamp.

We recommend installing the wired detector at a distance no longer than 1 meter to GlassProtect. Longer wire length increases the risk of damage and rereducethe she quality of communication between the detectors.

To put out the wire from the detector body, break out the plug:

If the connected wired detector is triggered, you receive the notification.

Maintenance

Check the operational capability of the detector regularly.
Clean the detector body from dust, spider webs, and other contaminants as they appear. Use a soft dry napkin suitable for tech equipment.
- Do not use any substances containing alcohol, acetone, gasoline, or other active solvents to clean the detector.
The pre-installed battery ensures up to 7 years of autonomous operation (with the 5-minute ping interval by the hub). If the detector battery is low, the system notifies the user, and the LED indicator smoothly lights up and goes off if a glass break is detected or the tamper is triggered.

How long Ajax devices operate on batteries, and what affects this Battery Replacement

Technical Specifications

Sensitive element	Electret microphone
Glass break detection distance	Up to 9 m
Microphone coverage angle	180°
---	---
Tamper protection	Yes

Radio communication protocol

| Jeweller

Learn more

Radiofrequency band

| 866.0 – 866.5 MHz

868.0 – 868.6 MHz

868.7 – 869.2 MHz

905.0 – 926.5 MHz

915.85 – 926.5 MHz

921.0 – 922.0 MHz

Depends on the region of sale.

Compatibility

Compliance with standards

Complete Set

GlassProtect
SmartBracket mounting panel
Battery CR123A (pre-installed)
Outside-mounted terminal clamp
Installation kit
Quick start guide

Warranty

Warranty for the Limited Liability Company “Ajax Systems Manufacturing” products is valid for 2 years after the purchase and does not apply to the pre-installed battery.
If the device does not work correctly, you should first contact the support service — in half of the cases, technical issues can be solved remotely!
- The full text of the warranty
- User Agreement

Technical support: support@ajax.systems.

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