legrand UPservice App User Guide

legrand UPservice App

Specifications

• Product Name: UPservice
• Type: Smart tool for electrical infrastructure components
• Platform: Web and Mobile
• Features: Installation support, maintenance planning, direct contact with service, quality traceability

Product Usage Instructions

Add
Quickly add all your devices and create a personal database of installations. Use the automatic recognition of the barcode related to the product Serial Number on the new device for efficient addition.

Install
Install your devices using the innovative Augmented Reality tool provided by UPservice. Follow the step-by-step guidance on the screen to ensure correct installation. This tool helps in reducing the overall operation time.

Maintain
Organize your daily work with the maintenance plan tailored for your product. Schedule interventions in your agenda, set personalized reminders, or directly contact the country service for support.

FAQ

1. Q: What does UPservice offer?
   A: UPservice offers a platform for electrical installation professionals with tools for installation support, maintenance planning, direct contact with service, and quality traceability.

2. Q: How can UPservice help in saving time?
   A: UPservice provides direct access to product documentation, step-by-step installation support, and maintenance reminders, helping in reducing the time required for operations.

3. Q: How does UPservice contribute to environmental sustainability?
   A: UPservice reduces paper usage by roughly 30% by providing all product documents in an electronic format, aligning with corporate social responsibility commitments.

UPservice
More than an App
UPservice is a platform for web and mobile, developed to assist the electrical installation professionals with smart tools across the product life cycle. The expert will have a workspace where to keep track of his installations, access to all product documentation and an up-to-date agenda with maintenance tasks.

Simplifies all the activities. All just a click away.

Exclusive features

PRODUCT DOCUMENTS
All up-to-date product documents displayed in one place.

• User manuals
• Datasheet
• Standards  Certificates
• Brochure

… and more

AR TOOL
Installation support through an Augmented Reality tool, that offers an immersive experience in the step-by-step guided installation.
MAINTENANCE PLAN
A customised preventive maintenance plan to best maintain your devices. Option to schedule additional operations according to product needs for an easy management of installations.
DIRECT CONTACT
Direct contact with the country Service for any information and support. Simply go to the maintenance area to get in contact with our experts.
PERSONAL AGENDA
A personal agenda with standard or customised maintenance reminders for installed systems. Periodic notifications with the main tasks to organise and schedule your work in time. QUALITY TRACEABILITY
Control of the product throughout its operational life. Easy product traceability to assist you with updates and replacements to guarantee the highest product and service quality.

UPservice allows you to…
Reduce time of all operations by half
Thanks to the direct access to all product documentation, the step-by-step support during the product installation and the maintenance reminders, UPservice helps saving time during all the operations.

Have all the information in your hand
UPservice assists in the management and maintenance of registered installations. An intelligent tool that allows access to information and documentation at any time from anywhere.

Reduce all the paper information by roughly 30%
UPservice contains all the product documents in an electronic format. A practical action in line with the Legrand Corporate Social Responsibility commitment.

Add

Quickly add all your devices and create a personal database of installations. This function is made even more optimized thanks to the automatic recognition of the bar code related to the product Serial Number on the new device to be added.

Install

Install your devices with an innovative Augmented Reality tool, which will guide you step by step through the correct installation of the product. Frame the detail shown on the screen, follow the instructions and reduce the overall operation time.

Maintain.

Organize your daily work with the maintenance plan created for your product. Schedule interventions in the agenda, add personalized reminders or get in direct contact with the country service.

UPservice. Add. Install. Maintain.

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