Hanwha Vision PNM-C32083RVQ Network Outdoor Dome Camera User Manual
- June 2, 2024
- Hanwha Vision
Table of Contents
PNM-C32083RVQ Network Outdoor Dome Camera
“`html
Specifications
-
Model: PNM-C32083RVQ, PNM-C16083RVQ
-
Power Supply: UL Listed Power Supply Unit marked Class 2 or LPS
or PS2 (55 Vdc, 0.6 A) -
Network: PoE (Power over Ethernet)
Product Information
The PNM-C32083RVQ and PNM-C16083RVQ are network cameras designed
for surveillance purposes. They come with advanced features to
provide high-quality video monitoring.
Product Usage Instructions
Safety Instructions
-
Read and keep the safety instructions provided in the
manual. -
Ensure the camera is not placed near water sources.
-
Clean the camera with a soft, dry cloth or a damp cloth without
using harsh chemicals. -
Do not block ventilation openings to prevent overheating.
-
Avoid placing the camera near heat sources.
-
Use only manufacturer-specified accessories and power supply
units.
Installation
Follow these steps for proper installation:
- Choose a suitable location for mounting the camera.
- Ensure the camera is securely installed to prevent damage.
- Connect the camera to a power source and network using the
provided cables.
Password Security
Change the camera’s password every three months to enhance
security and prevent unauthorized access to the footage.
FAQ
Q: How often should I change the camera password?
A: It is recommended to change the password every three months
to ensure security.
Q: Can I install the camera near heat sources?
A: No, it is advised not to install the camera near heat sources
to prevent damage.
“`
NETWORK CAMERA
User Manual
PNM-C32083RVQ PNM-C16083RVQ
Network Camera User Manual
Copyright ©2023 Hanwha Vision Co., Ltd. All rights reserved.
Trademark Each of trademarks herein is registered. The name of this product
and other trademarks mentioned in this manual are the registered trademark of
their respective company.
Restriction Copyright of this document is reserved. Under no circumstances,
this document shall be reproduced, distributed or changed, partially or
wholly, without formal authorization.
Disclaimer Hanwha Vision makes the best to verify the integrity and
correctness of the contents in this document, but no formal guarantee shall be
provided. Use of this document and the subsequent results shall be entirely on
the user’s own responsibility. Hanwha Vision reserves the right to change the
contents of this document without prior notice. Design and specifications are
subject to change without prior notice. The initial administrator ID
is”admin”and the password should be set when logging in for the first time.
Please change your password every three months to safely protect personal
information and to prevent the damage of the information theft. Please, take
note that it’s a user’s responsibility for the security and any other problems
caused by mismanaging a password.
! OVERVIEW
overview
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean the contaminated area on the product surface with a soft, dry cloth
or a damp cloth. (Do not use a detergent or cosmetic products that contain
alcohol, solvents or surfactants or oil constituents as they may deform or
cause damage to the product.)
7. Do not block any ventilation openings, Install in accordance with the
manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers,
stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug.
A polarized plug has two blades with one wider than the other. A grounding
type plug has two blades and a third grounding prong. The wide blade or the
third prong are provided for your safety. If the provided plug does not fit
into your outlet, consult an electrician for replacement of the obsolete
outlet.
10. Protect the power cord from being walked on or pinched particularly at
plugs, convenience receptacles, and the point where they exit from the
apparatus.
11. Only use attachments/ accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use caution
when moving the cart/ apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lighting storms or when unused for long
periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required
when the apparatus has been damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.
15. This product is intended to be supplied by a UL Listed Power Supply Unit
marked “Class 2” or “LPS” or “PS2” and rated from PoE (55 Vdc), 0.6 A. (PNM-
C32083RVQ/PNM-C16083RVQ)
16. This product is intended to be supplied by isolation power.
17. If you use excessive force when installing the product, the camera may be
damaged and malfunction. If you forcibly install the product using non-
compliant tools, the product may be damaged.
18. Do not install the product in a place where chemical substances or oil
mist exists or may be generated. As edible oils such as soybean oil may damage
or warp the product, do not install the product in the kitchen or near the
kitchen table. This may cause damage to the product.
19. When installing the product, be careful not to allow the surface of the
product to be stained with chemical substance. Some chemical solvents such as
cleaner or adhesives may cause serious damage to the product’s surface.
20. If you install/disassemble the product in a manner that has not been
recommended, the production functions/ performance may not be guaranteed.
Install the product by referring to “Installation & connection” in the user
manual.
21. Installing or using the product in water can cause serious damage to the
product.
22. Screen distortion could occur outside of the subject distance. 23. While
encoding, a real time fps fluctuation of ±1fps could occur. 24. Although a
rapid change in temperature could cause frost inside the dome, there will be
no problem with the
video. 25. This device has been verified using STP cable. The use of
appropriate GND grounding and STP cable
is recommended to effectively protect your product and property from transient
voltage, thunderstroke, communication interruption. 26. The operating
temperature of the product is -40°C to +55°C (-40°F ~ +131°F).
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO
RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION
GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT. Apparatus shall not be exposed to
dripping or splashing and that no objects filled with liquids, such as vases,
shall be placed on the apparatus. To prevent injury, this apparatus must be
securely attached to the Wall/ceiling in accordance with the installation
instructions.
CAUTION
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE PERSONNEL.
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an equilateral triangle, is
intended to alert the user to the presence of “dangerous voltage” within the
product’s enclosure that may be of sufficient magnitude to constitute a risk
of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the
user to the presence of important operating and maintenance (servicing)
instructions in the literature accompanying the product.
English _3
overview
Class construction
An apparatus with CLASS construction shall be connected to a MAINS socket
outlet with a protective earthing connection.
Battery
Batteries(battery pack or batteries installed) shall not be exposed to
excessive heat such as sunshine, fire or the like. The battery cannot be
replaced.
Disconnection Device
Disconnect the main plug from the apparatus, if it’s defected. And please call
a repair man in your location. When used outside of the U.S., it may be used
HAR code with fittings of an approved agency is employed.
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED
BATTERIES ACCORDING TO THE INSTRUCTIONS.
ATTENTION
IL Y A RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UNE BATTERIE DE
TYPE INCORRECT. METTRE AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX
INSTRUCTIONS. These servicing instructions are for use by qualified service
personnel only. To reduce the risk of electric shock do not perform any
servicing other than that contained in the operating instructions unless you
are qualified to do so. Please use the input power with just one camera and
other devices must not be connected. The Micro USB port of the product is
provided for easier installation, and is not recommended for monitoring
purposes. When a new product box is opened (or during the initial use of the
product), moisture might build up on the glass of the camera. The built-up
moisture disappears naturally within a few hours after powered on. Do not
arbitrarily loosen or tighten the gore valve. The ITE is to be connected only
to PoE+ networks without routing to the outside plant. The wired LAN hub
providing power over the Ethernet (PoE) in accordance with IEEE 802.3at shall
be a UL Listed device with the output evaluated as a Limited Power Source as
defined in UL60950-1 or PS2 as defined in UL62368-1. Unit is intended for
installation in a Network Environment 0 as defined in IEC TR 62102. As such,
associated Ethernet wiring shall be limited to inside the building.
Please read the following recommended safety precautions carefully. ~ Do not
place this apparatus on an uneven surface. ~ Do not install on a surface where
it is exposed to direct sunlight, near heating equipment or
heavy cold area. ~ Do not place this apparatus near conductive material. ~ Do
not attempt to service this apparatus yourself. ~ Do not place a glass of
water on the product. ~ Do not install near any magnetic sources. ~ Do not
block any ventilation openings. ~ Do not place heavy items on the product. ~
Please wear protective gloves when installing/removing the camera.
The high temperature of the product surface may cause a burn.
User’s Manual is a guidance book for how to use the products. The meaning of
the symbols are shown below. ~ Reference : In case of providing information
for helping of product’s usages ~ Notice : If there’s any possibility to occur
any damages for the goods and human caused by
not following the instruction Please read this manual for the safety before
using of goods and keep it in the safe place.
We do not guarantee the quality of third-party products (e.g. lenses,
accessories) that you separately purchase.
In particular installation environments, there might be interference in radio
communications. When interference of electromagnetic waves occurs between the
product and radio communication device, it is recommended to keep a certain
distance between the two or change the direction of the receiving antenna.
WARNING
To Prevent damage which may caused by IR LED, don’t stare at operating lamp.
For below models only. PNM-C32083RVQ PNM-C16083RVQ
4_ overview
! OVERVIEW
CONTENTS
OVERVIEW 3
6
36 6 6 7 9
Important Safety Instructions Recommended PC Specifications Recommended Micro SD/SDHC/SDXC Memory Card Specifications NAS recommended specs What’s Included Optional Accessories for Installation At a Glance
INSTALLATION & CONNECTION
11
11 Installation 20 Connecting with other Device
NETWORK CONNECTION AND SETUP
24
24 Connecting the Camera Directly to Local Area Networking
24 Connecting the Camera Directly to a DHCP Based DSL/Cable Modem
25 Using Device Manager 25 Automatically searching camera 25 Configuring IP
address 26 Manually registering camera 26 Automatically configuring IP 27 Port
Range Forward (Port Mapping) Setup 28 Connecting to the Camera from a Shared
Local PC 28 Connecting to the Camera from a Remote
PC via the Internet
WEB VIEWER
29
29 Connecting to the Camera 30 Password setting 30 Login 30 Camera Web Viewer Setup
APPENDIX
31
31 Troubleshooting
English _5
overview
RECOMMENDED PC SPECIFICATIONS
~ CPU : Intel(R) Core(TM) i7 3.4 GHz or higher ~ RAM : 8G or higher ~
Recommended browser: Chrome ~ Supported browsers: Chrome, Safari, Firefox, MS
Edge(chromium based) ~ Supported OS : Windows, Mac, Linux, Android, iOS,
Chrome ~ Verification environment
– Windows 10: Google Chrome version 80 or later, Firefox version 72 or later,
MS Edge version 83 or later – Mac 10.13/14: Safari version 11.0.1 or later The
video play performance of the web viewer depends on the performance of the
user’s CPU and GPU.
RECOMMENDED MICRO SD/SDHC/SDXC MEMORY CARD SPECIFICATIONS
~ Recommended capacity : 16 GB ~ 512 GB(MLC or 3D TLC type required) ~
Recommended Manufacturers : SanDisk, Transcend, Samsung ~ Product Type : High
endurance, Pro endurance ~ The compatibility varies depending on the card
manufacturers and types. ~ It is recommended to use a memory card of 16 GB or
more that conforms to the UHS-3 class (MLC type)
specification.
J ` Micro SD card can support up to 1 TB if two slots are used. Each slot
supports up to 512 GB, and one slot cannot support 1 TB by itself.
NAS RECOMMENDED SPECS
~ Recommended capacity : 200 GB or higher is recommended. ~ For this camera,
you are recommended to use a NAS with the following manufacturer’s specs.
Recommended products : QNAP NAS, Synology NAS
WHAT’S INCLUDED
Please check if your camera and accessories are all included in the product package. (As for each sales country, accessories are not the same.)
Appearance
Item Name
Quantity
Description
Camera
1
Option (not included)
Quick Guide (Optional)
1
Cable bushing Cap Installer
1
Extra cable bushing for network cable installation.
1
Used to connect the RJ45 cable.
SPP-C7400
M The shape of the camera lens may differ depending on the model names. Use installation screws of at least M4, L30 for the installation of this
product.
6_ overview
OPTIONAL ACCESSORIES FOR INSTALLATION
You can purchase appropriate optional accessories available.
Wall Mount and Pole Mount
Hanging Mount
Wall Mount Base
Corner Mount
Installation Box
Audio/alarm cable
! OVERVIEW
SBP-300WMW (Wall Mount)
- SBP-300PMW2 required for pole installation
SBP-300WMW1 (Wall Mount)
- SBP-300PMW2 required for pole installation
SBP-300PMW2 (Pole Mount)
SBP-276HMW
SBP-300BW
SBP-300KMW1
SBP-300NBW
SPP-C7400
SBP-390WMW2 (Wall Mount)
- SBP-300PMW2 required for pole installation
English _7
overview
Assembly
Ceiling Mount
Individual Parts
Parapet Mount
SBP-156CMW
SBP-300CMTW
SBP-300CMW1 SBP-900CMW
SBP-150CMI SBP-300CMI
SBP-180CMB
SBP-140CMB
SBP-150CMP SBP-300CMP SBP-900CMP
SBP-C15P
SBP-300LMW SBP-156LMW1
8_ overview
! OVERVIEW
AT A GLANCE
Appearance
Components (Front Side)
a b c
Item
a Dome cover b Camera body c Mount plate
Description Case cover used to protect the lens and the main unit.
Body part where the camera lens and connection terminals are included. Plate
that fixes the camera when mounting it to the ceiling or attaching it to a
separately sold mount.
a b
c
Item
a Lens b Illumination Sensor c IR LED
d MICRO USB port
e Micro SD card slot
d e
Description 4 camera lenses show different directions.
Detects incoming light to control the IR LED.
These infrared LED’s are controlled by the illumination sensor.
Port to connect the WiFi dongle. You can check the installation video through
the applications installed in the smartphone. Refer to “Connecting WiFi” on
page 21. The Micro USB port only for installation, and do not use it while
operating the product. ` Wifi dongle and OTG adapter are sold separately.
Compartment for the Micro SD card.
English _9
overview
Components (Rear Side)
a
b
c
Item
a PoE+ port
b Reset Button
c Audio/alarm cable port
Description
This port connects power and network via PoE+ injector.
The button restores all camera settings to the factory default. Press and hold
for about 5 seconds to reboot the system. J If you reset the camera, the
network settings will be adjusted so that DHCP can be
enabled. If there is no DHCP server in the network, you must run the Device
Manager program to change the basic network settings such as IP address,
Subnet mask, Gateway, etc., before you can connect to the network.
Plug in the audio and alarm cable to this port to connect with external alarm
device/ microphone/speaker.
10_ overview
! INSTALLATION & CONNECTION
installation & connection
INSTALLATION
J This camera is waterproof and in compliance with the IP66 spec, but the jack connected to the external cable is not. You are recommended to install this product below the edge of eaves to prevent the cable from being externally exposed. Precautions before installation Ensure you read out the following instructions before installing the camera: ~ It must be installed on the area (ceiling or wall) that can withstand 5 times the weight of the camera including the installation bracket. ~ Stuck-in or peeled-off cables can cause damage to the product or a fire. ~ For safety purposes, keep anyone else away from the installation site. And put aside personal belongings from the site, just in case. ~ If the product is installed with excessive force, it may cause damage to the camera due to malfunction. Forcing assembly using non-compliant tools may damage the product. Disassembling 1\. Remove the dome cover by turning the dome cover’s fastening screws counterclockwise. Note that it is not necessary to loosen the screws
completely.
Dome cover
2. Loosen the fastening screw on the camera body. ` You don’t have to
completely remove the screws.
TR20
2x
3. Remove the camera body and mounting plate by pulling the mounting clip, as
shown in the figure.
6x
TR20
English _11
installation & connection
Inserting a Micro SD card
Insert a Micro SD card in the arrow direction shown in the figure.
Removing a Micro SD card
Gently press down on the exposed end of the Micro SD card as shown in the
diagram to eject the Micro SD card from the slot.
J Before installing the camera, the Micro SD card should be inserted while the power source and the body are separated. Do not forcefully insert it in
the reverse direction. It might damage your Micro SD card and your product. When it rains or the humidity is high, insertion or ejection of a Micro SD card is not recommended. Disassembly of the product cover should be finished
within 5 minutes, or there will be the risk of internal dew condensation. When installing/removing the Micro SD card, make sure you put the product body on a flat ground before working on it in order to prevent accidents due to loss or drop of any parts. If your camera’s IR LED blocks the Micro SD slot,
move the lens not to block the slot.
J Before removing the Micro SD card, in <Setup ( )>-<Event>-<Storage>, set the device to <Off> and press the [Apply] button and turn the camera off. If
you turn off the camera or remove the Micro SD card that contains data from
the product, the data may be lost or damaged.
12_ installation & connection
! INSTALLATION & CONNECTION
Installation (mount plate)
[Directly installing on ceiling] 1-1. Place the mount plate on the desired
location considering the direction to be monitored, mark the
locations for the screw holes and cable holes, and then drill the holes.
1-3. Take out the necessary cables from among the network and audio/alarm cables through the hole of the mount plate.
1-2. Fix the mount plate using appropriate screws.
[Installing using pipe] 2-1. Place the mount plate on the desired location
considering the direction to be monitored, mark the locations for the screw
holes, and then drill the holes.
2-2. Separate the pipe cover of the mount plate by pressing its sides.
English _13
installation & connection
2-3. Place the pipe on the mount plate. 2-4. Fix the mount plate using
appropriate screws.
[Attaching to the unbundled adapter] Choose and purchase a necessary one of
the following options (unbundled) that is suitable to the installation site or
for your convenience.
3-1. Install the hanging mount adapter to the wall mount. ` Wall mounts and
hanging mount adapters are sold separately.
2-5. Take out the necessary cables from among the network and audio/alarm cables through the pipe.
3-2. Install the mount plate to the hanging mount using the appropriate screws.
14_ installation & connection
TR20
4x
Installation (camera body and dome cover)
1. Connect the safety wire to the mount plate.
3. Pull out the cable bushing from the camera body, as shown in the figure.
! INSTALLATION & CONNECTION
2. Mount the camera body to the mount plate. ` Mount it to fit the hinges as shown in the image.
[Installing the network cable] (IP66)
J Use a cable bushing compliant with the network cable to be connected. – Camera main: use a cable with the diameter of Ø5 to 6.5 You can only use a
network cable with a diameter of Ø6.5 or less. 4. Remove the protruding part
of the 1-hole cable bushing that was removed from the camera body. 5. Use the
cap installer to route the network cable through the cable bushing.
English _15
installation & connection
6. Insert the cable bushing of the network cable into the camera body.
[Installing audio/alarm cables] 8. Pull out the cable bushing from the camera body, as shown in the figure.
7. Connect the network cable jack to the PoE+ port of the camera. 16_ installation & connection
9. Insert the cable bushing of the audio/alarm cable(separately sold) into the camera body.
11. Lift up the camera body and push the mounting clips until they click into place.
! INSTALLATION & CONNECTION
10. Connect the connector of the audio/alarm cable to its connection port.
12. Using the fastening screws on the camera body, fix the camera body to the
mount plate. TR20
2x
English _17
installation & connection
13. Adjust the lens to the desired direction by referring to “Adjusting the
monitoring direction for the camera”. If you tilt the lens, you may need to adjust the lens as this may block the screen. Connect a monitoring device to
the USB port and then monitor and adjust it. (page 20)
14. Assemble the dome cover. When assembling the dome cover, align the pipe cover part to assemble it. To ensure there are no issues with waterproofing,
tighten the fastening bolts tightly.
Outdoor installation
When you install it outside of the building, please waterproof it with
waterproof butyl rubber tape (can be purchased in stores) so that water does
not leak from the gap of the cable connected to the outside.
1. Connect network and alarm/audio cables, etc. 2. Wrap the black cable
jacket (Area A) and the cable connection area with waterproof (butyl rubber)
tape so
that more than half of the butyl rubber tape is overlapped.
TR20
6x
J If the cable jacket is not waterproofed properly, then it can directly cause leakage. Make sure to protect the cable with a dense layer of taping.
Waterproof butyl tape is made of butyl rubber that can be stretched to twice
its normal length.
18_ installation & connection
Adjusting the monitoring direction for the camera
Installation precautions when using the IR mode
~
[Example of installing the ceiling mount] Front direction
! INSTALLATION & CONNECTION
Tilt
Moving the camera module (Pan)
Lens Rotation
Adjusting the monitoring direction You can adjust the camera direction only when the camera is fixed on the ceiling. Here, moving the camera module along the rail is called “Pan”, adjusting the slope of the camera module is called “Tilt”, and rotating the camera module on the lens axis is called “Rotation”. – The pan angle is -0 to +360° for each module. – The tilt angle is 0 to +65°. – The rotation angle is 0° to +90°. J The image can be covered up by the camera case depending on the angle. Do not pan over the specified rotation angle. It might damage the cable leading to a product malfunction. Methods of adjustment 1. After installing
the camera in consideration of the direction to monitor, adjust the Pan angle
along the bottom rail. 2. Adjust the horizontal angle so that the image does
not appear to be reversed during rotation. 3. Adjust the tilt angle so that it
points in the direction to be monitored.
CH 3
CH 2
Front direction
CH 4 CH 1
CH 2
CH 1
CH 3
CH 4
English _19
installation & connection
CONNECTING WITH OTHER DEVICE
PoE+ Router
WiFi dongle
Powering and networking
Connect the PoE+ device with the PoE+ port of the camera.
J Connect and use a PoE+ -enabled router. Use a PoE+ device that complies
with the IEEE 802.3at standard.
Network Cable Specification
Item Connector Ethernet
Cable Max Distance PoE+ Support
Contents RJ45 (10/100/1000BASE-T)
10/100/1000BASE-T Category 6 100 m IEEE 802.3at
Remark DC Resistance 0.125 /m
Ethernet
J ` The Micro USB port of the product is provided for easier installation, and
is not recommended for monitoring purposes.
20_ installation & connection
Connecting WiFi
Camera Setup 1. Connect OTG adapter (5-pin) and WiFi dongle to the micro USB
port.
Smartphone Setup 1. Install the Wisenet Installation application. 2. Select
the camera SSID after turning on the WiFi. 3. Run the Wisenet Installation
application. 4. When you log in to the camera, the video will be connected.
` The video will be played without being logged in during the initial
connection. 5. You can adjust angle of view while watching the video through
smartphone.
Recommended dongle manufacturer
Manufacturer
NETIS EDIMAX IP Time IP Time TP-LINK TP-LINK TP-LINK ASUS ASUS NETGEAR IODATA
IODATA TOTOLINK
Model
WF2123 n300 EW-7811Un V2(New ver.)
N100mini N105L
TL-WN823N V1 TL-WN725N T2U Nano USB-N13
USB-N10 NANO WNA3100M
WN-G150UMW WN-S150UM
N300UM
Connecting to Audio Input/Output
Speaker Microphone PC
Network
Speaker
Microphone
1. Connect the AUDIO IN port of the camera with the microphone or LINE OUT
port of the amplifier that the microphone is connected to.
2. Connect the AUDIO OUT port of the camera with the speaker or LINE IN port
of the amplifier that the speaker is connected to.
3. Check the specifications for audio input.
~ Audio Codec – Audio In : G.711 PCM (Bit Rate: 64kbps / Sampling Frequency:
8kHz), G.726 ADPCM (Bit Rate: 16Kbps, 24Kbps, 32Kbps, 40Kbps / Sampling
Frequency: 8kHz), AAC (Bit Rate: 48Kbps / Sampling Frequency: 16kHz)
~ Full duplex Audio ~ Audio in : Selectable (microphone/Line-in), Supported
voltage: 2.5VDC (4mA), Input impedance: 2K Ohm ~ Audio out : Line-out (3.5mm
mono jack), Maximum output: 1Vrms, Line out impedance : 600
J ` The audio/alarm cable for PNM-C32083RVQ/PNM-C16083RVQ need to be purchased
separately.
English _21
! INSTALLATION & CONNECTION
installation & connection
Connecting to the I/O port box
Connect the Alarm I/O cable to the corresponding port of the port box.
OORRAANNGGE:EA: LAALRAMRMI/O#1 BBRROOWWNN: A: LAALRAMRMI/O#2 BBLLAACCKK: G:
GNDND
To connect to an external sensor
To use as an Alarm IN: Connect one of the [ALARM I/O] port and the other
terminal to the [GND] port.
Alarm In Wiring Diagram(example)
Alarm cable
ALARM I/O 1 ALARM I/O 2
GND
External connection Sensor
<If ALARM I/O 1 is set as an input terminal>
Sensor
Alarm
Alarm-related Connector
J ` Connect the audio/alarm cable(separately sold) before use.
Color
ORANGE : ALARM I/O 1 BROWN : ALARM I/O 2
BLACK
Function
ALARM I/O 1, ALARM I/O 2
GND
Description
These two ports are configurable from the web viewer, as they can be used as
Alarm in or Alarm out Alarm I/O changes can be made through the Webviewer
setup.
It is a ground terminal.
22_ installation & connection
To connect to an alarm output
If devices (e.g., flashing light and siren) that exceed the voltage and
current specifications are connected by using the open collector method, it
may cause damage. (12VDC, 20 mA MAX) Refer to the alarm out connection diagram
below case.
Alarm Out Wiring Diagram(example)
Alarm cable
External connection
VCC
ALARM POWER
ALARM I/O 1
RESISTOR
DIODE
ALARM I/O 2 GND
TRANSISTOR
RELAY
ALARM
GND
<If ALARM I/O 1 is set as an output terminal>
English _23
! INSTALLATION & CONNECTION
network connection and setup
You can set up the network settings according to your network configurations.
CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING
Connecting to the camera from a local PC in the LAN
1. Launch an Internet browser on the local PC. 2. Enter the IP address of the
camera in the address bar of the browser.
CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE MODEM
Camera
DSL/Cable Modem
INTERNET
External Remote PC
Camera Camera
INTERNET
External Remote PC
Local PC
DDNS Server (Data Center, KOREA)
M A remote PC in an external Internet out of the LAN network may not be able to connect to the camera installed in the intranet if the port-forwarding is not properly set or a firewall is set. In this case, to resolve the problem, contact your network administrator. By factory default, the IP address will be assigned from the DHCP server
automatically. If there is no DHCP server available, the IP address will be
set to 192.168.1.100. To change the IP address, use the Device Manager. For
further details on Device Manager use, refer to “Using Device Manager”. (Page
25)
DDNS Server (Data Center, KOREA)
1. Connect the user PC directly with the network camera. 2. Run the Device
Manager and change the IP address of the camera so that you can use the web
browser
on your desktop to connect to the camera. 3. Use the Internet browser to
connect to the web viewer. 4. Move to [Setup] page. 5. Move to [Network]
[DDNS] and configure the DDNS settings. 6. Move to [Basic] [IP & Port], and
set the IP type to [DHCP]. 7. Connect the camera, which was removed from your
PC, directly to the modem. 8. Restart the camera.
M For information on how to set DDNS, refer to the online help of Web Viewer. For information on how to set the IP format, refer to the online
help of Web Viewer.
24_ network connection and setup
! NETWORK CONNECTION AND SETUP
USING DEVICE MANAGER
M Device manager program can be downloaded from <Support>-<Online Tool> menu at Hanwha Vision website (https://www.HanwhaVision.com). More instructions
of Device Manager can be found at
AUTOMATICALLY SEARCHING CAMERA
If a camera is connected to the same network of the PC where device manager is
installed, you can find network camera by using search function.
1. Click
~ Check MAC address at the sticker attached to the camera.
CONFIGURING IP ADDRESS
If you want to change camera network setting,
Configuring Static IP
Manually insert and configure IP address & port information. 1. Click the
camera from the list that you want the change the
IP setting. 2. Click
If using a Broadband Router
~ IP Address : Enter an address falling in the IP range provided by the
Broadband Router. ex) 192.168.1.2~254, 192.168.0.2~254, 192.168.XXX.2~254
~ Subnet Mask : The
~ Gateway : The
M The settings may differ depending on the connected Broadband Router model. For more information, refer to the user manual of the applicable router. For more information about port forwarding of the broadband router, refer to
“Port Range Forward (Port Mapping) Setup”. (Page 27)
If the Broadband Router has more than one camera connected Configure the IP related settings and the Port related settings distinctly with each other. ex)
Category
Camera #1
Camera #2
IP related settings
IP Address Subnet Mask Gateway
192.168.1.100 255.255.255.0 192.168.1.1
192.168.1.101 255.255.255.0 192.168.1.1
Port related settings
HTTP Port RTSP Port
8080 554
8081 555
M ` If the
5. Click [Apply] Button. 6. If the success message is displayed, click [OK].
English _25
network connection and setup
Configuring Dynamic IP
Receive IP address from DHCP
~ Example of the Dynamic IP environment – If a Broadband Router, with cameras
connected, is assigned an IP address by the DHCP server – If connecting the
camera directly to modem using the DHCP protocols – If IPs are assigned by the
internal DHCP server via the LAN
1. Click the camera from the list that you want to change the IP setting.
2. Click
AUTOMATICALLY CONFIGURING IP
1. Click the camera from the list that you want to automatically
configure the IP.
PNM-C16083RVQ
2. Click < + > at the main page of device manager. ~ Equipment Setting menu appears.
3. At the menu, click
4. Click [Close] button.
MANUALLY REGISTERING CAMERA
If the camera cannot be found using search function, the camera can be
registered remotely by manually inserting IP information, if the camera is
connected to external network.
1. Click
2. Insert the range of IP address that you search. 3. Select the
and insert HTTP port, ID, and password. 4. Click [Register] button. 5. Check
if camera is registered.
~ Check MAC address at the sticker attached to the camera.
26_ network connection and setup
! NETWORK CONNECTION AND SETUP
PORT RANGE FORWARD (PORT MAPPING) SETUP
If you have installed a Broadband Router with a camera connected, you must set
the port range forwarding on the Broadband Router so that a remote PC can
access the camera in it.
Manual Port Range Forwarding
1. From the Setup menu of the Broadband Router, select <Applications &
Gaming> –
2. Select
3. When done, click [Save Settings]. Your settings will be saved.
M Port forwarding setting is an example of setting CISCO IP router. The
settings may differ depending on the connected Broadband Router model. For
more information, refer to the user manual of the applicable router.
Setting up Port Range Forward for several network cameras
~ You can set a rule of Port Forwarding on the Broadband Router device through
its configuration web page. ~ A user can change each port using the camera
setting screen.
When Camera1 and Camera2 are connected to a router :
User
Internet
Broadband Router
Start
End
Protocol
IP Address
3000 3000 TCP/UDP 192.168.1.100
3001 3001 TCP/UDP 192.168.1.101
8080 8080 TCP/UDP 192.168.1.100
8081 8081 TCP/UDP 192.168.1.101
Camera1 (192.168.1.100)
HTTP port
8080
RTSP port
3000
Camera2 (192.168.1.101)
HTTP port
8081
RTSP port
3001
M ` Port forwarding can be done without additional router setup if the router
supports the UPnP (Universal Plug and Play) function. After connecting the
network camera, select the checkbox from the menu
English _27
network connection and setup
CONNECTING TO THE CAMERA FROM A SHARED LOCAL PC
1. Run device manager. It will scan for connected cameras and display them as
a list.
2. Double-click a camera to access. The Internet browser starts and connects
to the camera.
M Access to the camera can also be gained by typing the camera’s IP address in the address bar of the Internet browser. CONNECTING TO THE CAMERA FROM A REMOTE PC VIA THE INTERNET On a remote computer that is not in the Broadband Router’s network cluster is not allowed, users can access cameras within a Broadband Router’s network by using the camera’s DDNS URL. 1\. Before you can access a camera in the Broadband Router network, you should have set the port range forward for the Broadband Router. 2\. From the remote PC, launch the Internet browser and type the DDNS URL address of the camera, or the IP address of the Broadband Router in the address bar. ex) http://ddns.hanwha-security.com/ID M To use DDNS, sign up at the DDNS homepage (http://ddns.hanwha-
security.com) and register the product at [My DDNS]> [Register Product].
28_ network connection and setup
! WEB VIEWER
web viewer
CONNECTING TO THE CAMERA
Normally, you would
1. Launch the Internet browser. 2. Type the IP address of the camera in the
address bar.
ex) · IP address (IPv4) : 192.168.1.100 ; http://192.168.1.100 – the Login
dialog should appear. · IP address (IPv6) : 2001:230:abcd:
ffff:0000:0000:ffff:1111 ; http://[2001:230:abcd:ffff:0000:0000:ffff:1111] –
the Login dialog should appear.
If the HTTP port is other than 80
1. Launch the Internet browser. 2. Type the IP address and HTTP port number
of the camera in the address bar.
ex) IP address : 192.168.1.100:HTTP Port number(8080) ;
http://192.168.1.100:8080 – the Login dialog should appear.
Using URL
1. Launch the Internet browser. 2. Type the DDNS URL of the camera in the
address bar.
ex) URL address : http://ddns.hanwha-security.com/ID – the Login dialog should
appear.
J ` Network connection is disabled in the LAN only environment.
Connecting via UPnP
1. Run the client or operating system in support of the UPnP protocol. 2.
Click the camera name for search.
In the Windows operating system, click the camera name searched from the
network menu. – The login window is displayed.
Connecting via Bonjour
1. Run the client or operating system in support of the Bonjour protocol. 2.
Click the camera name for search.
In the Mac operating system, click the camera name searched from the Bonjour
tab of Safari. – The login window is displayed.
To check the DDNS address
If the camera is connected directly to a DHCP-based cable modem or DSL modem,
the IP address will change each time it tries to connect to the ISP (the
company you subscribed to). If this is the case, you will not be informed of
the IP address changed by DDNS.
Once you register a dynamic IP-based device with the DDNS server, you can
easily check the changed IP when you try to access the device. To register
your device to the
English _29
web viewer
PASSWORD SETTING
When you access the product for the first time, you must register the login
password.
J For a new password with 8 to 9 characters, you must use at least 3 of the following: uppercase/lowercase letters, numbers and special characters. For a password with 10 characters or longer , you must use at least 2 types of those mentioned. (support up to 64 characters) – Special characters that are allowed. : ~!@#$%^&*( )_-+={ }[ ]|;:”< >.,?/ Space is not allowed for password. For higher security, you are not recommended to repeat the same characters or consecutive keyboard inputs for your passwords. If you lost your password, you can press the [RESET] button to
initialize the product. So, don’t lose your password by using a
memo pad or memorizing it.
LOGIN
Whenever you access the camera, the login window appears. Enter the User ID
and password to access the camera.
1. Enter “admin” in the
2. Enter the password in the
If you have logged in successfully, you will the Live Viewer screen.
J When you access the camera web viewer, pay special attention to the security by checking whether the image data is encrypted. M You will experience the best video quality if the screen size is 100%.
Reducing the ratio may cut the image on the borders.
CAMERA WEB VIEWER SETUP
1. Click the [Setup ( )] icon. 2. The Settings window appears. 3. You can
configure settings for the camera’s basic information, video, audio, network,
event, analysis, and
system over the network. 4. Click <Help ( )> to view detailed descriptions of
each function.
30_ web viewer
! APPENDIX
appendix
TROUBLESHOOTING
PROBLEM
SOLUTION
No video is displayed when accessing the plug-in free webviewer on Safari via HTTPS.
~ On the authentication popup window prompted when initially accessing https,
click “View Authentication Certificate” and select the “Always trust when
connecting to the designated webviewer IP” check box.
~ If the webviewer continues failing to display a video after you select
“Next” on the message window below, press the command key + Q to exit the
Safari browser, access again and follow the procedures stated above.
I can’t access the camera from a web browser.
~ Check to make sure that the camera’s Network settings are appropriate.
~ Check to make sure that all network cables have been connected properly.
~ If connected using DHCP, verify that the camera is able to acquire dynamic
IP addresses without any problem.
~ If the camera is connected to a Broadband Router, verify that port
forwarding is properly configured.
Viewer got disconnected during monitoring.
~ Connected Viewers become disconnected upon any change to camera or network
configurations.
~ Check all network connections.
The camera connected to the network is not detected in the Device Manager ~ Turn off the firewall settings on your PC and then search the camera again. program.
Images overlap.
~ Check whether two or more cameras are set to a single multicast address instead of different addresses. If a single address is used for multiple cameras, the images may overlap.
No image appears.
~ If the transmission method is set to multicast, check whether there is a router that supports multicast in the LAN the camera is connected to.
Voice is not recorded even though audio input settings are configured.
~ You must enable the
~ Verify the settings in the following sequence:
A. Check <Data & Time> settings. B. The
PROBLEM
SOLUTION
No signal is found at the Alarm Output port even when an intelligent video ~ Check alarm output port settings. analysis event is generated.
~ Check if the Micro SD card is defective.
Cannot record into the Micro SD card. ~ When replacing the Micro SD card, it
must be done while the power is disconnected from the product.
Micro SD card is inserted but the camera does not operate properly.
~ Check if the Micro SD card is inserted in the proper direction. Operation of
Micro SD card that is formatted by other devices is not guaranteed with this
camera unit.
~ Format the Micro SD card again in
Cannot record in the NAS.
~ Confirm that the information registered in the NAS is correct.
It reports that NAS setting has failed.
~ Confirm that the IP address of the NAS is valid.
~ Confirm that the ID/password of the NAS is valid.
~ Confirm that you can access the folder designated as the default folder
using the ID of the NAS.
~ Confirm that the NAS SMB/CIFS items are unchecked.
~ Confirm that the NAS IP address and the camera IP address are in the same
format. ex) The NAS & camera subnet mask initial value is 255.255.255.0. If
the IP address is 192.168.20.32 then the NAS IP address should be in the range
of 192.168.20.1~192.168.20.255.
~ Check whether you tried to access as another user without formatting the
default folder saved or used.
~ Confirm that you used recommended NAS equipment.
I performed a fine adjustment in which two screens meet at the “Image alignment” menu. The adjustment is then reflected differently in both live and recorded screen.
~ This product has image alignment deviation by resolution, and there is also
deviation between the preview screen and live screen.
~ The user can fine control the resolution using the control UI in the image
alignment page while watching the content in the resolution to be optimized
to.
~ When adjusting the image alignment for the first time after Factory default,
initialize it by pressing the [RESET] button, then start adjusting it.
English _31
Any changes or modifications in construction of this device which are not
expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment. This device complies with part 15
of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation. This equipment has been tested and found to comply with
the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
Hanwha Vision cares for the environment at all product manufacturing stages,
and is taking measures to provide customers with more environmentally friendly
products. The Eco mark represents Hanwha Vision’s devotion to creating
environmentally friendly products, and indicates that the product satisfies
the EU RoHS Directive.
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate
collection systems) This marking on the product, accessories or literature
indicates that the product and its electronic accessories (e.g. charger,
headset, USB cable) should not be disposed of with other household waste at
the end of their working life. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, please separate these items
from other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources. Household users should contact either
the retailer where they purchased this product, or their local government
office, for details of where and how they can take these items for
environmentally safe recycling. Business users should contact their supplier
and check the terms and conditions of the purchase contract. This product and
its electronic accessories should not be mixed with other commercial wastes
for disposal.
Correct disposal of batteries in this product (Applicable in the European
Union and other European countries with separate battery return systems.)
This marking on the battery, manual or packaging indicates that the batteries
in this product should not be disposed of with other household waste at the
end of their working life. Where marked, the chemical symbols Hg, Cd or Pb
indicate that the battery contains mercury, cadmium or lead above the
reference levels in EC Directive 2006/66. If batteries are not properly
disposed of, these substances can cause harm to human health or the
environment. To protect natural resources and to promote material reuse,
please separate batteries from other types of waste and recycle them through
your local, free battery return system.
References
- Wisenet DDNS - New name of SamsungiPOLiS!
- ddns.hanwha-security.com/ID
- Hanwha Vision - Global Vision Solution Provider
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