RAD POWER BIKES RadWagon 4 eBike Owner’s Manual

RadWagon™4
OWNER’S MANUAL

RadWagon 4| US| v.16 |Part # 702-00048
Copyright © 2024 Rad Power Bikes Inc. Al rights reserved. Al trademarks are the property of Rad Power Bikes Inc.

RadWagon 4 eBike

Everyone at Rad Power Bikes cares about your safety and the safety of those around you. We want you to thoroughly enjoy your amazing ebike safely and reliably for many years to come.

SAFETY INSTRUCTIONS – SAVE THESE INSTRUCTIONS! Please read, understand, and follow all safety notices, cautions, and warnings in this manual.

WARNING: ponNoT tamper with anything in your ebike’s electrical system, battery, digital controls physical components, or drive train. Tampering by altering or modifying any of these components may void your warranty, and any such modifications may  result in damage to your ebike, other property, or injury or death to you or others.

WARNING: This ebike is not to be operated by anyone under the age of 16. ChilMage of 16 may lack the necessary judgment and skill to safely operate the ebike, potentially resulting in damage to the ebike, damage to other property, serious injury, and/or  death. Please also check your local laws, which may require a higher age. It is your responsibility to know and obey local regulations regarding rider age and other qualifications.

DANGER: Riding any bike, ebike, or similar vehicle without a helmet puts you at VERY HIGH RISK of serious head injury or death. Always wear a properly fitted helmet that covers the forehead. Many locations require specific safety devices. It is your  respon  sibility to familiarize yourself and comply with the laws, rules, and regulations where you ride.

WARNING: Ebike components like brakes, cables and tires may wear out faster than would be the case for non-motorized bicycles, requiring more service. You must check your ebike before each ride and according to the other checklists in this manual, and  have a professional, reputable bike mechanic perform a thorough tune-up following the service intervals described here, or sooner if you discover increased wear. Failure to do so could result in property damage, serious injury, or death.

Welcome to the Radventure!

Thank you for purchasing the RadWagon 4 from Rad Power Bikes™!
We take pride in bringing you a quality product that will offer years of enjoyment. Please read and understand this manual fully before assembling and riding your ebike.The latest version of your manual, your assembly video, and other helpful content is  available at the QR code and URL at right.

rad-go.com/assembly

Be sure to check all hardware for correct torque (see “Tools and torque specifications” on page 12) during assembly. Before each ride, follow the recommendations in the “Safety checklists” on page 31. Finally, take care of your new RadWagon by following the guidelines in “Recommended service intervals” on page 34. If you’re not sure you have the skills, experience, and special tools required for assembly and maintenance, get help from a local, professional, and reputable bike mechanic.

WE ARE HERE TO HELP! If you have questions after reading this manual and watching the assembly video, please consult the Rad Power Bikes Help Center at radpowerbikes.com/help.
Thanks for riding Rad!

Using this manual

This manual contains critical details about how to safely operate and maintain your RadWagon. Read it carefully and familiarize yourself with your ebike before riding it. Pay special attention to the safety messages shown here.

| NOTICE: A “notice” is important information that can help you avoid ebike/property damage or extend the life of parts and the ebike.
---|---
| CAUTION: A “caution” indicates a hazardous situation that, if not avoided, could result in minor  or moderate injury or property damage.
| WARNING: A “warning” indicates a haz- ardous situation that, if not avoided, could result in  death, serious injury, or property damage.
| DANGER: A “danger” statement indicates a hazard that, if not avoided, has a very high risk of death, serious injury, or property damage.

Operating any bike, trike, or other vehicle always involves some risk of serious injury or death. Your safety depends on many factors including your skill, your ebike’s maintenance, and riding conditions. There are also factors you cannot control or anticipate.  This manual makes no representations about the safe use of this product under all possible conditions. If you have any questions, contact Rad Power Bikes immediately.
Assembly and first adjustment of your ebike from Rad Power Bikes requires special tools and skills. We strongly recommend that you have this done by a professional, reputable bike mechanic, or have them inspect your work if you choose to do it yourself. Keep  this manual and any other documents that came with your RadWagon. All content in this manual is subject to change or withdrawal without notice. Visit radpowerbikes.com/help to view and download the latest version. Rad Power Bikes makes every effort to ensure the accuracy of its documentation and assumes no responsibility or liability if any errors or inaccuracies appear within.

Assembly instructions for RadWagon 4

The following steps provide an overview of how to assemble your RadWagon 4 from Rad Power Bikes. If you’re reading a printed version of this manual, it may not be current. Please download the latest version of your manual, which may contain important  safety updates, and view your ebike’s assembly video by going to radpowerbikes.com/help.
You must read and understand the entire manual and any documentation provided for sub-components or accessories before assembly, maintenance or riding your ebike.

Tools you need before you start
Your RadWagon comes with many but not all of the tools you will need for assembly. In addition to the provided tools, you will need the following:

What is torque? Torque is rotational force. In the bike industry, torque is typically measured in units of Newton meters (Nm). Applying the right amount of torque to your fasteners (bolts, nuts, etc.) is critical for your safety. To torque accurately, use a high- quality torque wrench. Torque wrench accuracy depends on your technique (e.g., wrench angle and grip location), so be sure to read the instructions that came with your torque wrench.

• Flat-side cutters. These are useful for snipping zip ties and much safer than tools like box cutters.
• Torque wrenches with Allen bits. For assembly and maintenance, you will need a torque wrench kit capable of adjusting bolt heads across a range of torque values (0 to 60 Nm) to ensure your bike is safe to ride.
• 15 mm pedal wrench or crowfoot bit. Regular wrenches are too wide to fit between pedal and crank, and may make it impossible for you to prop- erly secure your pedals without damaging them or your cranks. A 15 mm pedal wrench will fit prop- erly, and  an experienced mechanic can use such a tool to correctly tighten pedals to 35 Nm. If you do not have that level of skill, you’ll need a crowfoot bit (shaped like the end of a pedal wrench) to use with your torque wrench to secure your pedals to 35 Nm.
• Bicycle grease. Necessary to lubricate and/or prevent corrosion on certain parts.
• A clean shop towel or paper towel for cleaning excess grease.
• Bike floor pump with Schrader valve and pressure gauge. Properly inflated tires are a must for safety, comfort, and performance.
• Astrong friend.

If you plan to do your own tune-ups, repairs, and other maintenance, please refer to “Tools and torque specifications” on page 12 for information on other tools needed for servicing certain components on your RadWagon. If you do not wish to acquire these tools  for assembly and maintenance, we strongly recommend that you seek professional help to assemble and maintain your ebike.

Assembly steps
WARNING: Incorrect assembly, maintenance, or use of your ebike can cause component or performance failure, loss of control, serious injury, or death. Ebikes have parts that non-motorized bikes do not have, and neither the assembly video, assembly steps, or the rest of the manual cover all potential aspects of ebike configuration, maintenance, and repair, which can require specialized tools and skills. We strongly recommend you consult a professional, reputable bike mechanic to assist in the assembly, repair, and maintenance of your ebike, or inspect your work if you choose to do it yourself.

Please note that your ebike may include components that look different from those in this manual’s illustrations. Such changes help ensure uninterrupted production and shipping. Our engineers rigorously test each component to guarantee quality and  compatibility.

1. Unpack the ebike. Open the bike box and, with the help of another person capable of safely lifting a heavy object, remove the RadWagon from the bike box, placing it upright on the back wheel and front fork protector plate. Carefully remove the packaging  material protecting the bike frame and components, and keep the packaging materials in case you want to ship the bike. Otherwise, recycle these materials, especially cardboard and foam, wherever possible. Carefully place the handlebar on the ground in  front of the front fork. Remove the small box from the bottom of the bike box and carefully set out the contents.
2. Ensure all of the following items are included with the ebike. Smaller pieces are included in the accessory box.

• Front wheel
• Frontfenderand mounting hardware
• Center kickstand and mounting hard ardware| * Deflopilator spring and hardware
• Headlight
• Pedals (left and right)
• Assembly toolkit| * Charger
• Keys (2)
• Owner’s Manual
  ---|---|---

If anything is missing, please contact Rad Power Bikes.

3. Rotate the front fork. The front fork comes in the shipping box rotated so it’s facing backward (this helps it fit in the box), as shown in the illustration.
   Rotate the fork so it faces forward. When the fork is correctly positioned, the brake caliper will be on the rider’s left side (the non-drivetrain side of the bike, without the chain). Cables should also not be twisted around the headtube.

4. Install the handlebar stem.The RadWagon 4 comes with a handlebar stem that lets you adjust the handlebar height and angle without tools. Installation requires an extra-long 5 mm Allen wrench included in the assembly toolkit.
   Install the stem and handlebar following the steps below.
   a. Remove the top cap from the steerer tube. Find the top cap on the steerer tube and use a5 mm Allen wrench to loosen and remove the temporary top-cap bolt from the steerer tube. Set aside the temporary top-cap bolt (A), the top cap (B), and the  temporary spacer (C) with other packaging materials. Retain in case you ever need to ship your bike; oth- erwise recycle according to local rules.
   b. Remove any remai ng packaging from the steerer tube and handlebar.
   c. Orient the handlebar and stem. Ensure the controls and display face the rider and that the cables aren’t twisted.
   d. Secure the stem to the steerer tube. Open the stem adjustment lever by pressing the stem release button while pulling upward on the lever. Slide the stem into the steerer tube with the spacer components retained previously. Tighten the stem onto the  steerer tube by hand as far as it can go.
   e. Tighten the top cap bolt. Use an extra long Allen wrench to tighten the top cap bolt (A) until the gap between the bottom of the stem and the spacers has closed, and just until the spacers cannot spin. Do not overtighten.
   f. Achieve ideal headset tightness. Your headset should be tightened enough so that there’s no forward or backward play inside the headset and loose enough that the handlebar and wheel can turn freely. For more information, see the “Finetune the headset  tightness” section in “Adjusting for comfort and safety” on page 13.
   g. Tighten the stem clamp bolts evenly. Use a 5 mm Allen wrench to tighten the top stem clamp bolt (B) until you feel some resistance. Repeat with the bottom stem clamp bolt.
   Then alternate between the two bolts, tightening each a quarter turn at a time, until both are torqued to 10 Nm.
   
   WARNING: Do not overtighten the stem faceplate bolts or stem clamp bolts beyond the torque values listed in this manual, as this can result in component failure, which can lead to property damage, serious injury or death.

5. Adjust the position of the handlebar and stem.
   
   a. Open the stem adjustment lever and adjust the handlebar angle so that the handlebar is roughly parallel with the top of the rear rack. Make sure to stay within the angle range markings on the side of the stem.
   b. Center the handlebar on the stem as shown in the illustration.
   c. Close the stem adjustment lever. Push down on the stem adjustment lever with one hand while the other hand pushes the stem release button. When the lever is closed properly, the lever should be centered over the stem, the release button should click into the locked position, and the stem and handlebar should feel secure. Be sure to keep fingers, hair, clothing and other items away the lever’s underside to avoid pinches. Ensure the stem adjustment lever is centered. See “Handlebar and stem adjustment  lever centered” below. Test that it is fully secure by trying to pull up on the lever. The lever should not open unless you press the stem release button.
   d. Check that the stem adjustment lever is secure. Without touching the stem release button, pull up on the stem adjustment lever. The lever should not open if properly secured.

6. Install the kickstand.
   
   a. Locate the kickstand mounting hardware and slide the washer over the bolt end.
   b. Orient the kickstand so the kickstand ends fold towards the back of the bike.
   c. Place the kickstand under the mounting hole, in front of the rear wheel. Pass the bolt end through the kickstand mounting hole and into the kickstand.
   d. Use an 8 mm Allen wrench to tighten the bolt securely and torque to 50 Nm.
   e. Prop the bike on the kickstand for the rest of the assembly.

7. Install the front wheel onto the front fork as explained below.
   
   WARNING: Do not touch the brake rotor, which has sharp edges and can cause serious injury. Touching the brake rotor or brake pads with bare skin can also transfer natural oils. Oils or other lubricants can decrease braking performance. We  recommend wearing protective gloves when working near the braking system.
   a. Locate and remove the quick-release skewer from the front fork protector plate. Open the lever, remove the thumbnut and cone spring on the opposite side, and remove the skewer. Lift the fork off the protector plate and carefully set it on the ground.
   b. Prepare the front wheel. Remove the protective plates from both sides of the front wheel.
   NOTICE: The fork and wheel protector plate packaging, including skewer, thumbnut, cone springs and any spacers, are not used for the front wheel installation, and can be recycled according to local rules.
   c. Loosen the pre-installed axle nuts on the front wheel enough to fit in the fork dropouts, but do not remove them. If the front wheel comes with additional washers, position these against the axle nuts for installation.
   d. Have a friend hold the ebike steady and fully upright until you have finished installing the front wheel. Do not prop the ebike on its kickstand yet.
   c. Loosen the pre-installed axle nuts on the front wheel enough to fit in the fork dropouts, but do not remove them. If the front wheel comes with additional washers, position these against the axle nuts for installation.
   d. Have a friend hold the ebike steady and fully upright until you have finished installing the front wheel. Do not prop the ebike on its kickstand yet.
   f. Double-check that the wheel is fully inserted into the dropouts, that the wheel axle is level and parallel to the ground, and that the wheel is centered in the fork.
   g. Tighten the axle nuts. Use the 15 mm wrench from the toolkit to tighten the axle nuts on both sides of the fork until secure. If the front wheel comes with additional washers, make sure they are positioned against the axle nuts before tightening. h. Torque the axle nuts. Use a torque wrench with a 15 mm socket head or crowfoot bit to torque the axle nuts to he value listed in “Tools and torque specifications” on page 12).
   i. Test your front wheel installation using these tests:

• With your friend holding the front wheel off the ground, spin the front wheel to ensure it has no wobble or looseness.

• While straddling the bike with hands on the handlebars, squeeze the front- brake lever with your left hand. Rock the bike forward and backward.
  Ensure the front brake prevents the front wheel from spinning and that there’s no play or wiggle in the wheel, handlebar, or front fork.
  j. Check the security of the rear wheel. You must also check the torque value of the rear wheel axle nut to ensure it’s correctly tightened (see “Tools and torque specifications” on page 12).
  NOTICE: Inspect and test both wheels before each ride. Either wheel and other components can loosen over time and with the normal vibration of riding.
  WARNING: an improperly secured front or rear wheel can cause loss of control, accidents, serious injury, or death. Check that the wheels are properly secured during assembly and before each ride.

  8. Perform a handlebar twist and push test to ensure the front wheel and handlebar stem are securely connected.
     Instructions for doing so are in “Handlebar twist and push tests” on page 37.

  9. Install the deflopilator. The deflopilator is a spring component that will span from the front fork to the downtube, and helps prevent the front wheel from flopping left or right too readily and improves steering quality.

a. Locate the bag with the deflopilator spring and other hardware.
b. Remove the deflopilator mounting hardware from the back of the fork.
c. Thread the locking nut onto the deflopilator’s eye bolt about 5 mm.
d. Thread the eye bolt into the mounting point of the downtube at least 5 mm, then twist the locking nut against the frame to lock the bolt in place.
e. Prepare the deflopilator mounting hardware. Pass the bolt through a washer and through the L-shaped bracket and then through a second flat washer.
f. Hook one end of the spring through the eyebolt, and hook the other end through the mounting point on the L- shaped bracket.
g. Thread the bolt into the fork mounting point partway by hand, then use a 4 mm Allen wrench to tighten securely. Torque to 6 Nm.

10. Install the front fender and headlight.
    a. Locate the fender and mounting hardware.
    b. Use a 4 mm Allen wrench to remove the headlight mounting hardware from the fork
    c. Pass the fender from the back of the wheel, forward, under the fork arch.
    d. Pass the bolt through a washer, through the headlight mount, fender mounting point, the second washer, and then thread into the fork arch mounting point. Use a 4 mm Allen wrench to tighten the bolt partway.
    e. Place the fender arm eyelet over the mounting point at the bottom of the fork. Thread the bolt by hand and use a 4 mm Allen wrench to tighten. Repeat on the other side.
    f. Check that the fender and headlight are centered. The wheels must spin freely within the fenders without touching them. Once centered, torque the fender mounting arm bolts according to the value in “Tools and torque specifications” on page 12.
    WARNING: Aloose or improperly installed fender can interfere with the wheel or other moving parts, creating a risk of component damage, serious injury, or death.

11. Plug in the headlight connector. Line up the internal notch and pins with the external arrows, and press directly together without twisting.

12. Adjust the headlight angle slightly down-ward so it won’t blind oncoming traffic.
    Using the tools listed in “Tools and torque specifications” on page 12, loosen the angle adjustment bolt and locknut, angle the headlight downward, and tighten securely. Do not overtighten.
    

13. Install the pedals.
    
    a. Locate the right-side pedal, which is marked “R,” should have an “R” sticker attached, and has a smooth pedal axle. The right pedal goes on the crank on the drivetrain side of the bike, which has the chain and is the same as a rider’s right side when seated  on the bike.
    b. Place a pea-size or slightly smaller amount of bicycle grease onto the threads of the right pedal.
    c. Carefully thread the right pedal onto the right crank by turning clockwise (toward the front of the bike). Do so slowly and gently by hand. Do not cross thread or damage the threads. See the “Right pedal installation” illustrations.
    d. Place a pea-size or slightly smaller amount of bicycle grease onto the threads of the left pedal.
    e. Carefully thread the left pedal onto the left crank by turning counterclockwise (toward the front of the bike). The reverse- threaded left pedal is marked with an “L,” should have an “L” sticker attached, and has notches on the pedal axle.
    Thread slowly and gently by hand without cross-threading or damaging the threads. See the “Left pedal installation” illus- trations.
    f. Tighten each pedal using a pedal wrench. You can also use a torque wrench with a crowfoot bit for this task, but regular wrenches won’t fit in the narrow space and may damage your pedal or crank.
    g. Torque each pedal to 35 Nm.
    An experienced mechanic can torque properly with a pedal wrench, but if you’re less exper- ienced, use a torque wrench with a crowfoot bit.
    h . Wipe off any excess bicycle grease.
    WARNING: Improperly or inadequately tightened pedals can fall off your bike while you’re riding, leading to component damage, serious injury, or death. If you aren’t sure how to tighten your pedals or don’t have appropriate tools, please get help from a  professional mechanic.

14. Inflate the tires.
    a. Inspect tires for damage. Check the tire sidewalls, beads and treads for any damage before inflating. If you discover any damage, contact our product support team for assistance.
    Ensure the tube is fully seated in the tires. If you cannot squeeze the tire enough to check the tube position, deflate the tire further by removing the valve cap, and then press and hold the inner valve core to let some air out.
    Check tube nesting within tires. Lift the wheel and squeeze the tire while gently rocking back and forth to ensure the tube is fully seated and not pinched anywhere between the tire and rim, and the tire bead is evenly seated within the rim.
    Repeat this process on the other side of each tire.
    d. Inflate tires to recommended PSI. Use a floor pump with a Schrader valve and pressure gauge to inflate each tire to the recommended PSI (pounds per square inch) indicated on the tire sidewall. Add a small amount of PSI at a time and verify that the  tube is still nested within the tire properly and the tire bead is not out of alignment with the rim. Bounce the tire to help seat the tire bead more evenly (if necessary). If you discover the tube getting pinched between the tire and rim at any point, deflate the  tire and start the process over again. Do not overinflate or underinflate tires. Once you’ve had a chance to take a test ride, you can adjust the PSI for your desired riding terrain and comfort level. For more information, see “Tire and wheel care” on page 36.

15. Check the chain alignment. Stand at the right side of the bike and grab the right pedal. Rotate the right pedal and crank toward the back of the bike as though pedaling backward—this will run the chain through the drivetrain without spinning the wheels.  Watch the chain and ensure the chain runs through the drivetrain (the freewheel, derailleur, and around the front chainring) smoothly. If the chain doesn’t run smoothly or something seems misaligned, please consult our online Help Center  (radpowerbikes.com/help).

16. Check the bashguard position. The bashguard that helps protect your derailleur from impact damage must be positioned so that it does not touch or interfere with the operation of the derailleur. The derailleur must be able to move toward and away from  the bike so that it can guide the chain on and off all of the gears on the freewheel. If the bashguard is too close to the bike, do the following:
    a. Ensure that the axle nuts are torqued to the value listed in “Tools and torque specifications” on the next page.
    b. Gently pull the bashguard away from the bike, by hand, so that the derailleur can operate correctly.

17. Prepare your ebike for use.
    a. Complete all steps in “Adjusting for comfort and safety” on page 1, including checking that all hardware has been tightened according to the values in “Tools and torque specifications” on the next page.
    b. Perform the safety checks in “User maintenance instructions” on page 34 including the handlebar twist and push test in “Handlebar twist and push tests” on page 37.
    c. Power on the ebike as described in “Start-up procedure” on page 24 and Ride Rad!

Tools and torque specifications

Applying the right amount of torque to your ebike fasteners (bolts, nuts, etc.) is critical for your safety. Brake components must be torqued to the values listed here, unless a professional, reputable bike mechanic has inspected them and advised otherwise.  Fasteners can loosen over time with normal usage, so it is important to periodically check these torque values.
To “torque” accurately, use a high-quality torque wrench. Torque wrench accuracy depends on your technique (e.g., wrench angle and grip location), so be sure to read the instructions that came with your torque wrench. The tool sizing listed below is a general  guide, but it is possible that the head of a particular bolt on your ebike may vary, requiring a different tool (e.g., a4 mm Allen wrench instead of a 5 mm Allen wrench). If so, use whatever tool fits the bolt head. Such differences will not affect the torque value for  that piece of hardware.
If you are installing accessories from Rad Power Bikes, any necessary instructions, important safety information, and torque specifications will come with your accessory and/or be available online at radpowerbikes.com/help.
WARNING: Do not overtighten any bolts or fasteners beyond the values listed here, as this can resultin component failure, which can lead to property damage, serious injury or death.

| | Tool| Rec. torque
---|---|---|---
Handlebar area|  Stem clamp bolts| 5 mm Allen| 10 Nm
Brake lever clamp bolts| 5 mm Allen| 6Nm
Throttle clamp bolt| 3 mm Allen| 3Nm
Deflopilator mounting bolt| 4 mm Allen| 6 Nm
Brake area| Caliper adapter to frame| 5 mm Allen| 6-8Nm
Caliper to adapter| 5 mm Allen| 6-8Nm
Cable pinch bolt on caliper arm| 5 mm Allen| 6-8Nm
Brake rotor to hub| T25 Torx bit| 7Nm
Seat area| Seat adjustment bolt| 5 mm Allen| 10 Nm
Front wheel area| Front axle nut| 15 mm Allen| 35 Nm
Front fender mounting arms to fork| 4 mm Allen| 6Nm
Headlight/front fender mounting bolt| 5 mm Allen| 5Nm
Headlight angle adjustment bolt| Phillip head screwdriver, 8 mm wrench| tighten securely, do not overtighten
Rear dropout area| Rear axle nut| 18 mm Allen| 40 Nm
Torque arm bolt| 4 mm Allen| 5Nm
Derailleur hanger mounting bolt| 4 mm Allen| 10 Nm
Derailleur cable clamp bolt| 5 mm Allen| 6-8Nm
Bottom bracket and crank area| Pedalinto crank arm| 15 mm pedal wrenchp| 35Nm
Crank arm bolt into bottom bracket spindle| Crank puller for square taper bottom bracket| n/a
Crank arm removal info| 8 mm Allen| 35Nm
Chainring bolts| 6 mm Allen| 10 Nm
Kickstand mounting bolt| 8 mm Allen| 50 Nm
Bottom bracket and cups| 3:3;-22 Park| 60 Nm
Accessories| Headlight/front fender mounting bolt| 5 mm Allen and 10 mm wrench| 6N m
Fender mounting bolts (except at headlight)| 4 mm Allen| 6 Nm
Optional running board mounting bolts| 6 mm Allen| 20Nm
Optional RadWagon passenger peg mounting bolts| 6 mm Allen| 20Nm
Optional caboose mounting bolts| 4 mm Allen| 30 Nm
Optional deckhand mounting bolts| 4 mm Allen| 30 Nm

Adjusting for comfort and safety

The following steps are critical for your comfort and safety, and must be performed before your first bike ride. We recommend that you consult a bike fitting professional such as a certified, reputable bike mechanic who specializes in bike fit.

Adjusting the seat angle and horizontal position
Many riders will prefer the seat to be roughly parallel to the ground, with its horizontal position in the middle of the range marked on the seat rails. To change the angle and horizontal position of the seat:

1. Use a5 mm Allen wrench to loosen the seat adjustment bolt on the clamp positioned just below the seat. Do not remove the bolt fully.
2. Move the seat backward or forward and tilt to adjust the angle. Do not exceed the limit markings etched into one of the seat rails, which show how far you can safely move the seat forward and backward.
3. While holding the seat in the desired position, use a 5 mm Allen wrench to tighten the seat adjustment bolt securely to the recommended torque value, 10 Nm.
   WARNING: Aloose seat clamp or seat adjustment bolt can cause loss of control, ebike/property dam- A mW, or death. Prior to first use, be sure to torque the seat adjustment bolt according to the specification in “Tools and torque specifications” on the  previous page. Regularly check that bolt and make sure that the clamp on the underside of your seat is secure on the seat rails.

Adjusting the seat height
An ideal seat height for most riders allows them to be comfortable and get the best pedaling efficiency. When the rider is seated, they should be able to place the ball of their foot on the pedal at its lowest position while their leg is almost fully extended, with the  knee slightly bent. The seat should never be so high that the rider must rock side to side or fully straighten their legs while pedaling.
Depending on a rider’s preference, ability, and amount of experience with bike and ebike riding, lowering the seat so the rider can put one or both feet on the ground without dismounting from the seat may offer a safer and more comfortable experience while  operating the bike.

The RadWagon 4 has a seatpost with two telescoping sections, each of which can be adjusted independently with a quick-release lever. These directions assume you start the adjustment with the bottom quick-release, but you can adjust either one at any time as  long as you do not pull the bottom portion out so far that the minimum insertion point etching becomes visible.

DANGER: Overextending the seatpost can cause it to break or fall off your ebike, which will put you at very high risk of serious injury or death. Avoid this danger by inserting your seatpost into the seat tube far enough that the minimum insertion point is  no longer visible.

1. Adjust the bottom portion of the seatpost by sliding it in or out of the seat tube. If you’re shorter than average, you can probably push this bottom portion of the seatpost all of the way into the frame. If you’re taller than average, pull it out somewhat but do not extend the seatpost beyond the minimum insertion marking etched onto the seatpost.

2. Close the quick-release lever fully so it looks like the levers in the photo “Adjusting for comfort and safety” on the previous page. When closing the lever, it should require enough pressure that it leaves an imprint in your hand. When closed, the seat should  not move up, down, left, or right. If needed, adjust the lever tension by turning the adjustment nut opposite the quick-release lever.

3. Repeat steps 2 and 3 for the top quick release mechanism (“B” in “Adjusting for comfort and safety” on the previous page) on the seatpost. Note that you cannot overextend the top half, as it has an internal mechanism that keeps it from overextending.  Before closing the last quick-release lever, make sure the seat points directly forward.

Fine-tune the handlebar and stem positioning
For maximum comfort, riders should not overextend their arms’ reach when riding. Ensure that the position and angle of the stem, handlebar, and brake levers allow for a comfortable arm position, with a relatively straight line from the forearms, wrists, and  hands. The rider must also be able to turn the handlebar side to side without strain or getting hit by the handlebar.

1. Open the stem adjustment lever by pressing the stem release button on its side while lifting the lever (missing or bad snippet).

2. Adjust the angle of the stem to bring the handlebar closer to or farther from the rider. Be sure to stay within the limits indicated by the stem angle range markings on the side of the stem.

3. Rotate the handlebar within the stem so that the handlebar grips are roughly parallel to the ground or positioned
   however the rider prefers.

4. Make sure the handlebar is still centered in the stem as shown in the assembly instructions.

5. Close and secure the stem adjustment lever until the stem release button clicks. Make sure you close it with one hand pressing the stem release button and the other hand open, palm down on the lever. Be sure to keep fingers, hair, clothing and other items  away from the lever to avoid pinches. Test that it is fully secure by trying to pull up on the lever. The lever should not open unless you press the stem release button.

6. Optional: If the stem adjustment lever is too tight or too loose to latch and unlatch properly, fine-tune its tension using a 2.5 mm Allen wrench on the lever torque adjustment bolt (see “Lever torque adjustment bolt” photo). Start with a quarter turn  clockwise to tighten the lever tension, or a quarter turn counterclockwise to loosen ten- sion, check to see how the lever is operating, and repeat until you can close the lever completely with enough force to leave a light imprint on your palm.

7. Optional: If the brake levers are angled too high or too low for the rider’s comfort, loosen the brake lever clamp bolts, adjust the angle, and securely tighten to the recommended torque spec (6 Nm). For more information on adjusting brakes, visit the Help  Center at radpowerbikes.com/help.
   DANGER: Overextending components like the handlebar stem, seatpost, or seat can cause those components to break or fall off your bike, which will put you at very high risk of serious injury or death. Avoid this danger by never extending these  components beyond any minimum insertion markings etched into the components.

Fine-tune the headset tightness
The headset is the portion of the bike inside the headtube that connects the front fork to the handlebar stem.
Check if the headset is too loose. To test that the headset is tight enough, place one hand over the spot where the handlebar stem meets the bike’s headtube. With the other hand squeezing the front brake lever (left side of handlebar), gently rock the bike front to  back. If your headset is too loose, you’ll feel a knocking sensation.

Check if the headset is too tight. Hold onto your top tube and lift the front wheel off the ground slightly. Your front wheel should be able to flop if you tilt the bike to the side without your hands on the handlebar, though it will be somewhat inhibited by the deflopilator.
To add or reduce tension, follow these steps.

1. Evenly loosen the stem clamp bolts
2. Open the stem adjustment lever.
3. Turn the buil in top cap bolt 1/4 turn using the extra-long 5 mm Allen wrench.
4. Test whether the headset is too loose or too tight as described above.
5. If needed, repeat steps 3 and 4 until you have achieved ideal headset tightness.
6. Close the stem adjustment lever. Ensure the lever is centered and that the stem release button clicks closed.
   Test that the stem release button is secure by pulling up on the stem adjustment lever, which should not open unless you press the stem release button.

If you’re unsure whether you have tightened the headset correctly, consult a certified, reputable bike mechanic.
Over time, the headset can loosen. Periodically check the headset tightness and, if necessary, adjust the top cap bolt as explained above.
CAUTION: Riding a bike with a headset that is too loose or too tight can cause damage to the headset and other bike components. To prevent this damage, periodically check your headset for ideal tightness.

Ensure all hardware is tightened properly according to the values in “Tools and torque specifications” on page 12.
This is a critical safety step that you must not skip. If you do not own a torque wrench and have the skills to check the tightness of your hardware, consult a local, certified, reputable bike mechanic for help.

Battery information

The battery that comes with your RadWagon is a state-of-the-art, lithium-ion battery that’s designed to give you years of power with proper care and use. Follow the recommendations here for the best possible performance.

Battery features
Please familiarize yourself with all of the components of your battery.
When you are seated on your ebike, the charging port of your battery will be on the right side of the battery.
The other side of your battery includes the keyport. Use your key to lock or unlock your battery from the frame and to turn the battery on (make its power available to your ebike’s electrical system). Always remove your key from the battery before riding.

KEYPORT AND KEY POSITIONS

| Description
---|---
A| Power on, battery locked to frame
B| Power off, battery locked to frame
c| Power off, battery unlocked from frame
(for battery installation and removal)

CHARGE LEVEL
On the top of your battery there is a button and 5 charge indicator LED lights. The first is red, the others are green.
When you press the button, the LEDs will give you an approximation of your charge level: zero lights indicate zero or nearly zero charge, one light indicates about a 20% charge, two lights indicate about a 40% charge, and so on. When the battery is nearly empty, the first LED will blink.

Safe operating temperatures
We recommend riding in temperatures between 5°F to 105°F (-15°C to 40°C). Colder or hotter temperatures increase risks to your health and can also cause harmful internal battery temperatures.

Riding in very hot temperatures: Know and respect your physical limits around exercising in hot temperatures, and consult your doctor if you have any concerns. To prevent damage to your battery, do not ride in temperatures above 105°F (40°C). If you choose to ride in extremely hot temperatures, use low levels of power assistance (low pedal assist levels, low use of throttle) to keep the battery as cool as possible. This may lower the risk of the battery automatically turning off to prevent use-caused heat damage.

DANGER: Do not ride in extremely hot temperatures. The more the ambient temperature exceeds 105°F (40°C), the greater your risk of exceeding a maximum internal battery temperature of 131°F (55°C). This can cause the battery to turn off as a safety  precaution. Extreme heat may also cause critical failure of the battery up to or including an electrical fire. Factors that increase your risk for battery overheating include, but are not limited to, ambient temperatures above 105°F (40°C), direct sunlight for  extended periods, high throttle usage, high PAS level, high payload, steeper inclines, and other environmental factors.

WARNING: Extreme cold of 5°F (-15°C) or below will reduce the range of your battery and can cause Werytoshut off automatically to prevent damage. Do not depend on battery power to return you back to safety if riding near those extreme temperatures.  Riding in freezing temperatures can also expose your ebike to de-icing salt, which can harm your ebike and electrical components or cause an electrical fire. See “Guard against rust, corrosion, and water damage” on page 38 for more information.

Removing and installing the battery
You can charge your battery either on or off your RadWagon. If you remove it for charging, storage, transportation, security, or some other reason, keep these procedures to prevent battery damage.

BATTERY REMOVAL
To remove the battery, turn its key to the off and unlocked position (see “Battery features” on the previous page) and remove the key from the keyport. Carefully pull the battery forward and up until the battery detaches from the bat- tery mount.

NOTICE: When the battery is off its mount, protect the battery terminal contacts from damage or exposure to harmful substances including liquids and salt. Do not touch the terminal contacts. If the terminals become damaged, please discontinue use and  contact Rad Power Bikes Product Support immediately.

BATTERY INSTALLATION/MOUNTING

1. Make sure the battery keyport is in the “power off/unlocked from frame” position. (See “Battery features” on the previous page.) Remove the key.
2.  Align the notches on the back of the battery between those in the battery mount. Slowly slide the battery down until it’s secure. Do not force the battery into the battery mount.
3. Turn the key on the battery to the locked position.
4. Test the security of the battery by carefully pulling up on it with both hands. The battery must not move during this test.

Before you charge
NOTICE: Failure to follow the battery charging best practices outlined in this manual could resultin unnecessary wear to the battery and/or charger, and could lead to an underperforming or non-functional battery.
Batteries damaged due to improper care will not be replaced under warranty.

Where to charge. Always charge in a safe, dry, indoor area that is away from children, direct sunlight, dirt, debris, tripping hazards (including electrical cords), or any materials that could ignite in the unlikely event of a charger or battery malfunction. Arrange the  bike, battery, and charger to eliminate the potential for falls or other impacts. Make sure you stay close enough to it to check on it occasionally.

Check the condition of your battery and charger. Make sure the battery, charger, and electrical cables show no signs of damage. The terminals on the battery and its mount must be free of dirt, rust, corrosion, and leakage.
WARNING: when charging any powerful battery, locate it somewhere you can get to it easily (or man- euver past it to safety) should there be a fire. Do not place it in a hallway or near a door such that it could block your exit in an emergency.
WARNING: Letting a battery charge unattended increases the risk that a charging problem will go undetected and lead to component damage or a fire hazard. Always charge your battery where you can monitor it.

Ensure the ambient temperature is appropriate. For best charging performance and to minimize wear and tear on components, we recommend charging at ambient temperatures of 41°F to 77°F (5°C to 25°C). Your battery generates heat while charging, but it’s  designed to air-cool, so keep it uncovered with the light facing upward on a flat, stable, hard, unheated surface. At relatively low temperatures, charging can take longer.

CAUTION: Do not charge your battery when it is  warm from riding or in ambient temperatures above 100°F (38°C) to prevent unnecessary wear and tear on battery and charger. If the battery has turned off to prevent heat damage, wait until the battery  cools down to turn the battery back on. Never charge your battery on or near heat-generating devices.
WARNING: Charging your battery with a charger other than one supplied by Rad Power Bikes and designed for your specific ebike model can cause damage to your ebike’s electrical system or create a safety hazard. Only use a battery charger designed for your  ebike and supplied by Rad Power Bikes.
WARNING: Using a damaged battery or charger can damage additional components or create a fire haz- ard. Stop using your battery and charger and contact Rad Power Bikes immediately if any of the following oceur:

• Your charger’s flexible power cord or output cable or any of the electrical cables on your ebike is frayed, has broken insulation, or any other signs of damage,
• Your battery or charger is physically damaged, non-functional, or performing abnormally,
• Your battery or charger experienced a significant impact from a fall, crash, or shipping damage, with or without obvious signs of damage,
• Your battery is leaking a clear, pungent, gel-like substance (which is potentially corrosive and flammable),
• Your battery will not fully charge (not all of the LEDs will light up) after the battery has been charging long enough so that it should be fully charged, i.e., it’s been plugged in at least an hour longer than the time cited in “Estimated charging times” on the  next page and/or the LED or LEDs on the charger indicate it has finished charging.
• Your battery was submerged in liquid or had extensive water exposure or damage, or
• Your charger becomes too hot to touch (it’s designed to get warm with normal use), makes an unusual smell, makes a popping sound, or shows other signs of overheating.

Store any damaged or potentially damaged battery or charger in a safe, dry location away from the house and other flammable materials/structures and, as soon as possible, recycle or otherwise dispose of it according to local rules. Replacement batteries and  chargers are available at radpowerbikes.com.

Charging procedure
To charge your battery, mind the advice in “Before you charge” on the previous page and then follow these steps.

KEYPORT AND KEY POSITIONS

| Description
---|---
A| Power on, battery locked to frame
B| Power off, battery locked to frame
c| Power off, battery unlocked from frame
(for battery installation and removal)

1. Turn the power off. Press and hold the power button on the remote until the display turns off. If desired, use the key to unlock and remove the battery from the ebike frame. The battery can be charged either on or off the ebike.

• To charge the battery while it’s on the RadWagon: align the key with position B in the “Keyport and Key Positions” illustration.

• To charge the battery while it’s off the RadWagon: align the key with position C in the illustration. Make sure to remove the key from the battery, and then remove the battery from the ebike.
  

  2. Locate the charging port of the battery. The charging port is on the opposite side of the battery from the keyport. Note that the charging port includes a cover; the keyport does not have a cover.
  3. Place the charger on a flat, secure surface if you have removed it from your ebike. The charging indicator light should face up.
  4. Plug the charger into the battery charging port. Open the flexible cover on the charging port. Connect the char- ger’s round barrel connector to the charging port on the side of the battery.
  5. Plug the charger into a power (wall) outlet. Charging should initiate and will be indicated by the LED on the char- ger turning green (to indicate power source connection) and then immediately turn red to indicate active char- ging. When charging is complete, the LED will turn green again.
  6. When charging is complete, unplug the charger from the power (wall) outlet, and then unplug it from the bat- tery. Be sure to pull gently on the plugs, not on the cables themselves.
     NOTICE:
     The charger is designed to stop charging automatically when the battery is full. Store the charger carefully, making sure its plug does not come in contact with liquids, dirt, debris, or metal objects, which can damage the plug and interfere with future  operation.

Estimated charging times
The time needed to fully charge your battery depends on its age, how far it was used to travel, the nature of that travel (terrain, payload, PAS and thrf)me us:, ztc.), an.d otser f:ctors. The table ?ebre provwdesdacrsugh.
estimate of charge t\mfe ased on percentégeo attery used. Charging at low temperatures can increase recharge time.

Estimated range per full charge
We suggest that you select a lower PAS level when you’re getting to know your RadWagon and travel routes. Once you become familiar with your range requirements and the capabilities of your ebike, you can adjust your riding characteristics.
The table in this section provides range estimates to help you understand the factors that can increase or decrease range. Rad Power Bikes makes no claims about the range that individual users might experience in a particular situation.

25 mi (40 km):| • Hilly terrain
• Windy| • Light pedaling
• Heavy payload| • PAS level 5, high throttle use
---|---|---|---
35 mi (56 km):| • Flat terrain
• Not windy| • Moderate pedaling
• Normal payload| • PAS level 3, minimal throttle use
45 mi (72 km):| • Flat terrain
• Not windy| • Moderate to heavy pedaling
• Normal payload| • PAS level 1, no throttle use

Best practices for extending range and battery life
Follow the best practices listed below to help extend your range and battery life.

• Whenever possible, avoid applying full throttle when the RadWagon has slowed to very low speeds, has stalled, or stopped.
• Pedal to assist the motor when climbing hills and accelerating from a stop.
• Do not climb hills steeper than 15% in grade.
• Avoid sudden starts and stops.
• Accelerate slowly.
• Avoid riding in extremely cold or hot temperatures.

Battery storage
When storing your ebike from Rad Power between rides, follow the recommendations below to maintain the health and longevity of your battery.

• Power off the battery either locked to the frame or unlocked and removed from the frame for storage. (see “Startup procedure” on page 24 for key-position details.)

SHORT-TERM STORAGE TEMPERATURES
Store the battery in a dry, indoor location between 14°F to 77°F (-10°C to 25°C).

DANGER: Storing your battery above 131°F (55°C), such as in a hot car in direct sunlight, can cause permanent range decline or critical failure, and could lead to electrical fire, serious injury, or death.

LONG-TERM STORAGE TEMPERATURES
For long-term storage (more than two weeks), choose a dry, indoor location. The ideal minimum temperature for long-term storage is a bit warmer than what’’s allowable for short-term storage. Make sure your battery stays between 40°F to 77°F (5°C to 25°C).

LONG-TERM STORAGE TIPS

• For long-term storage, we recommend that you keep your battery at approximately 40-70% charged. Check the battery’s charge level monthly. If necessary, use the charger from Rad Power Bikes to charge the battery to about 40-70% charged.
  CAUTION: Long-term storage of your battery at temperatures above 95°F (35°C) or below 40°F (5°C) can reduce battery performance and lifespan.
  CAUTION: Don’t store your battery long-term at full charge, zero charge, or very little charge. Storing your battery for long periods at full charge can cause range decline over time. Storing your battery for long periods at very little or no charge can cause  permanent range decline or a non- functional battery.

Summary: Battery recommended temperatures
The temperatures listed below represent ambient temperatures. Internal battery temperatures are likely to be higher than ambient temperature during charging and use. The battery will automatically turn off to prevent damage when  its internal temperature reaches below 5°F (-15°C) or above 131°F (55°C). Please see the preceding sections for more information.

Recommended operation (riding) range: 5°F to 105°F (-15°C to 40°C)
Recommended charging range: 41°F to 77°F (5°C to 25°C)
Recommended short-term storage range: 14°F to 77°F (-10°C to 25°C)
Recommended long-term storage range: 40°F to 77°F (5°C to 25°C)

Addional critical battery safety information
You must read and understand all safety-related messages in this section before handling, using, charging, or storing the battery that came with your RadWagon.

DANGER: &S open the battery housing, which can expose you to caustic substances and electrical shock. It can also create a fire hazard, which can lead to serious injury or death. Opening the battery housing may void the warranty.
WARNING: Neverimmerse or submerge the battery in water or liquid, including water in the battery mount, which can cause damage, serious injury, or death. If the battery was immersed or submerged in water or another liquid, do not use the battery.
WARNING: Always remove the key from the keyport of the battery before riding. Do NOT operate the ebike with the key in the keyport, or injury to your leg or damage to the electrical system can occur.
CAUTION: Avoid salt water and de-icing compounds, which are very corrosive and can lead to damage, especially if they come in contact with the battery and its mount. Never ride through standing salt water, e.g., through waves at a beach.
CAUTION: Using aftermarket battery accessories or products that have not been tested by Rad Power Bikes for safety and compatibility may void your warranty, result in ebike or property damage, create a safety hazard, or cause injury. If you use products not  tested and recommended by Rad Power Bikes, you do so at your own risk.
CAUTION: To reduce the risk of fire, connect only to a circuit provided with 10 amperes maximum branch circuit overcurrent protection in accordance with the National Electrical Code, ANSI/NFPA 70.

NOTICE: When the battery has no charge left, the ebike’s electrical system will automatically shut down. Do not attempt to power the ebike’s electrical system back on until you’ve recharged the battery.

NOTICE: Do not charge a USB device when the battery has very low or no charge left, as this can deplete the battery even further. Disconnect the USB device and charge the battery before attempting to charge the USB  device again.

NOTICE: When the battery is off its mount, protect the battery terminal contacts from damage or exposure to harmful substances including liquids and salt. Do not touch the terminal contacts. If the terminals become damaged, please discontinue use and  contact Rad Power Bikes Product Support immediately.

NOTICE: Always follow any safety information attached to the battery or charger. A sample label for the battery that shipped with your ebike is shown at right, manufacturing location and other details may differ. Do not remove this label from the battery.

Operating instructions

WARNING: incorrect assembly, maintenance, or use of your ebike can cause component or perm, loss of control, serious injury, or death. Ebikes have parts that non-motorized bikes do not have, and neither the assembly video, assembly steps, or the rest of the  manual cover all potential aspects of ebike configuration, maintenance, and repair, which can require specialized tools and skills. We strongly recommend you consult a professional, reputable bike mechanic to assist in the assembly, repair, and maintenance  of your ebike, or inspect your work if you choose to do it yourself.

How the electrical system works
Your RadWagon is equipped with two ways for a rider to use power assistance from the motor forward: a pedal assist system (PAS) and a twist throttle.
WARNING: Practice using the pedal assist (PAS) and throttle in a flat, clear, open area until you understand how these power sources work together. Failure to understand how to safely operate the PAS and throttle together can result in loss of control, crash,  injury, and/or death.

HOW PEDAL ASSIST WORKS
You can use the pedal assist system (PAS) to call up assistance from the motor while you are pedaling.
Pedal assist uses a cadence sensor built into the drivetrain of the ebike. The cadence sensor detects when you revolve the pedals and signals the electric motor to provide the level of pedal assistance (0-5) that you selected.

HOW THE THROTTLE WORKS
The throttle is located on the right side of the handlebar. Twist it to propel the ebike forward. The more you twist, the more powerfully the motor will propel you. Once you release the throttle or apply the hand brake, the throttle power will stop.
NOTICE: Throttle and motor use may not be allowed in all areas. It is your responsibility to know and follow local ebike regulations, rules, and traffic laws where you ride.

Battery key positions
Familiarize yourself with the keyport and key positions before riding the bike. Always remove the key before getting on your bike to ride it.

KEYPORT AND KEY POSITIONS

| Description
---|---
A| Power on, battery locked to frame
B| Power off, battery locked to frame
C| Power off, battery unlocked from frame
(for battery installation and removal)

• Any time the battery is in key position A, (power on, battery locked to the frame) the display remote MODE button will turn the bike on and off, and the battery cannot be removed.
• If the battery is in key position B, (power off, battery locked to the frame) no buttons or controls can be activated, the bike will remain off, and the battery cannot be removed.
• Any time the battery is in key position C, (power off, battery unlocked from the frame) the battery must be removed from the bike before moving or riding the bike. Ensure the key is removed before sliding the battery out of the mount.
  CAUTION: An unlocked or improperly attached battery can fall off a moving ebike, causing damage or injury.
  Always check that the battery is properly attached and locked to the frame before moving or riding your ebike.

Handlebar features

LCD display and electric controls

Using the LCD display remote (above) and other bike features, you can power your bike on or off, toggle certain information on your LCD display (above), and control other electrical functions.

Bike on/off| Turn bike on| Press and hold MODE button on remote until the bike turns on (you’ll see the LCD display information appear).
---|---|---
Turn bike off| Press and hold MODE button on remote until the bike turns  off (you’ll see the LCD display go blank).
LCD display controls| Toggle odometer, trlp odometer| Press and release MODE button on remote.
Toggle current speed, average speed,  and max speed| Press and hold UP button on remote until speed display  hanges on’ LCD display.
Pedal assist level| Increase pedal assist one level| Press and release UP button on remote.
Decrease pedal assist one level| Press and release DOWN button on remote.
Light controls| Turn off headlight, taillight, and  LCD  display backlight| Your headlight, taillight, and LCD display backlight will turn  on whenever you power up your bike. If you want them off,  press and hold MODE and UP buttons on the remote until  your lights go off.
Activate brake light| When bike is on, squeeze either or both brake levers.
Activate flash mode on taillight| When bike is on, press rubber button on bottom left of  taillight.
Other| Turn on walk mode| While dismounted, press and continue to hold DOWN button on remote.
Charge a USB device using the LCD  display’s USB port*| Locate USB port on LCD display edge closest to rider. Open its rubber cover.
1. Power off the bike by pressing and holding MODE button  until the LCD display turns off.
2. Plug USB charging cable (not included) into USB port on  LCD display and your USB device (not included).
3. Power the bike back on.

CAUTION: Using walk mode inappropriately can cause you to lose control of the ebike, causing ebike damage or injury. Use walk mode only while dismounted from the ebike, with both hands on the handlebar, and with at least one hand on a brake lever so that  you can quickly cut off power to the motor if necessary.

*The USB charging port can charge many, but not all, USB devices. Some devices (e.g., large phones) that require higher power to charge may not indicate that they’re charging when plugged in. If the LCD display reads “USB,” but the USB device doesn’t display  its charging indicator, the device is receiving supplemental power more slowly than it’s using power—so the device’s state of charge may decrease, but not as quickly as it would if it weren’t plugged in.

Brake light
The RadWagon is equipped with a taillight/brake light that is integrated into the electrical system. When you turn on your ebike, both the headlight and taillight will illuminate to make you more visible to other vehicles. Any time the ebike is powered on, squeez-  ing one or both brake levers on the handlebar will activate the brake light, causing the taillight to illuminate additional areas.

For increased visibility, the taillight’s “solid mode” can be turned on by using the LCD display remote by pressing and holding the MODE and UP buttons when the bike is powered on (this will also turn on the headlight). When in solid mode, the taillight will  illuminate, and when the brake levers are depressed, the brightness of the taillight will increase as the brake light activates.

Start-up procedure
Before you can take your first ride you need to have properly assembled your ebike, tightened all components correctly, read this entire manual, and had a professional, reputable bike mechanic check the assembly. You also need to be at least 16 years old, and  don’t forget to put on a helmet.
Follow these steps to ride Rad!

rad-go.comysafety

1. Run through the safety checks outlined in “Safety checklists” on page 31

2. Familiarize yourself with the key positions. The “Keyport and key positions” illustration shows the keyport in position B, in line with the small circle icon with and “X” through it. In key position B, the battery power is off and battery is locked to the frame.
   KEYPORT AND KEY POSITIONS| Description
   ---|---
   A| Power on, battery locked to frame
   B| Power off, battery locked to frame
   C| Power off, battery unlocked from frame
   (for battery installation and removal)

3. Check that the battery is locked securely. Ensure the keyport is aligned with the circle containing an “X,” in the “Power off, battery locked” position (B) as explained above. If needed, insert the key and align with the “Power off, locked” icon (B). Remove the key and carefully use both hands to pull up on the battery to test that the lock is secure.
   CAUTION: Getting onto the ebike or riding it with the key in the battery can cause injury to your leg and damage to the key or lock mechanism. Always remove the key before riding the ebike.

4. Turn on the ebike. With the battery locked in place, insert the key and turn clockwise to the open circle icon, which is the “Power on, battery locked to frame” position (A), as shown in the image above. Remove the key by pulling directly backward without  twisting so the key position remains in the “Power on, battery locked to frame” position. Locate the LCD display remote (near the left handlebar grip). Hold down the center “MODE” button for approximately two seconds until power is delivered to the LCD  display and the headlight turns on.

5. Try outyour bell if you haven’t already! It’s an important safety tool for alerting others to your presence, espe- cially when passing. To ring it, flick the bell lever; see the illustration “Handlebar features” on page 23.

6. Select your desired level of pedal assistance (PAS) from O through 5 using the up and down arrows on the dis- play remote. Level O provides no pedal assistance, level 1 provides the lowest amount of pedal assistance, and level 5 provides the highest  amount. Start in PAS level O or 1and increase PAS levels one at a time as you get comfortable.

7. Begin riding carefully. With the proper safety gear and rider knowledge, you may now operate your ebike. Start pedaling on flat ground, clear of obstacles and people, with the ebike in an easy (low) gear and at pedal assist level 0 or 1. You may also use the  throttle to accelerate and maintain your desired speed.
   NOTICE: While you’re getting to know your ebike, don’t ride with passengers or cargo (see “Carrying cargo or passengers” on page 27 for more information). Review, understand, and follow the safety information in “Ride as safely as possible” on page 42.

8. Use the throttle (next to the right handlebar grip) by slowly and carefully rotating it toward the rider. Do not use the throttle unless you’re on the bike, and note that the throttle can be activated with a twist any time the bike is powered on.
   WARNING: Be careful not to accidentally twist the throttle, which can cause sudden acceleration. If A you’Tetprepared for this acceleration, you can lose control of the ebike, which can lead to serious injury or death. To minimize this risk, always keep at  least one hand ready to squeeze the brake lever to cut off power to the motor. When you dismount, power off the bike before moving it.
   WARNING: Engaging the pedal assist feature, especially at a high setting, will cause acceleration that may be greater than expected, especially for relatively new riders, and that can cause loss of control, serious injury, or death. To minimize risk, start at  PAS level O or 1.

Moving and storage instructions
Please follow these tips to ensure your ebike is well cared for when you’re not using it.
PARKING AND STORAGE

• Park in accordance with local rules and regulations, especially if you’re in a public place.

• Park indoors whenever possible. If you must park outdoors in rain or wet conditions, do not do so for an extended period of time, and afterward park in a dry location to allow the ebike systems to dry out. When any bike or ebike is exposed to wet  conditions, it will need more frequent maintenance to prevent rust and corrosion and to ensure all systems work safely. See “Guard against rust, corrosion, and water damage” on page 38.

• Avoid parking or storing your ebike in direct sunlight, which can cause damage to electrical components.

• Do not park or store your ebike in excessive heat, such as inside of a parked car on a hot day. Always store your ebike within this temperature range: 14°F to 77°F (-10°C to 25°C).
  DANGER: Storing your battery above 131°F (55°C), such as in a hot car in direct sunlight, can cause permanent range decline or critical failure, and could lead to electrical fire, serious injury, or death.

• Switch the power and any lights off to conserve battery power. Remove the key from the ebike and ensure the battery is locked to the frame in the off position or use the key to remove the battery and bring it with you for security.

• Register your ebike with Bikelndex, 529 Garage, or a regional bike registry (ask your local bike shop for recom- mendations) to increase the chance you’ll get your ebike back in the unfortunate event it’s stolen.

• Lock up your ebike to reduce risk of theft. You can purchase a lock from our website at radpowerbikes.com or consult a local bike shop.

TRANSPORTING

• When pushing or carrying the ebike, turn off the power to avoid accidental acceleration from the motor, e.g. by mistakenly twisting the throttle. Another option is to keep the ebike powered on and use “walk mode”—see “LCD_ display and electric controls”  on page 23 for more information.
• Only use racks (i.e., a bike rack for your car or other vehicle) designed for the size and weight of your ebike. Pay particular attention to whether the rack can accommodate the width of your ebike tires. Racks are available for purchase at radpowerbikes.com.
• When carrying your ebike on a rack for transport, remove the battery, and place/wrap it securely inside your vehicle, making sure it can’t roll around and that its plugs and contacts are protected. This will reduce the weight of the bike, make lifting and  loading it easier, and keeps your battery safer.
• Do not leave a battery in direct sunlight or any location that is or may become excessively hot or cold, like a parked car, for extended periods.
• Before using public transportation (buses, trains, etc.) to transport your ebike, check with the relevant trans- portation authority for rules that might apply to ebikes, including weight and size limits, tire widths, lithium-ion bat- teries, etc.
• Avoid transporting any electrical bike on a vehicle rack or truck bed during rain, which may cause water damage to the electrical components. See “Guard against rust, corrosion, and water damage” on page 38 for more inform- ation. In any weather, it’s  safest to remove your battery before transporting your ebike. Carry the battery inside the vehicle, carefully placed to protect it from impacts, dirt, liquids, or other hazards.

Carrying cargo or passengers

Carrying cargo or passengers can help you have more fun on your ebike and replace trips you’d otherwise make with a car, which we think is rad. It also involves additional risks. You must read and understand this entire chapter and the rest of the manual plus  any documentation that comes with any accessories you purchase before you ride your ebike with cargo and/or passenger.

WARNING: Cargo can only be safely carried on the built-in rear rack, or an optional front-mounted rack, or basket. Do not modify the built-in rear rack to accommodate third-party cargo accessories, as this will void your warranty and may result in accidents,  property damage, injury or death.
WARNING: Do not attach a trailer to the built-in rear rack, as this may create unsafe riding conditions leading to accidents, property damage, injury or death.
WARNING: The maximum recommended tire size for your RadWagon 4 is 22″ x 4″. Tires that exceed this diameter and width may not be compatible with your wheels, and may create unsafe riding conditions leading to accidents, property damage, injury or  death.

Your RadWagon 4 is designed to carry passengers on its built-in rear rack if you add appropriate accessories.
Depending on the weight, age, and other characteristics of those you wish to carry, you may need to purchase one or two Thule Yepp Maxi child seats and/or other accessories as explained in “Carrying passengers” on the next page.
For more information on optional accessories for your ebike, please go to radpowerbikes.com.
NOTICE: Carrying a passenger, child, or cargo may not be allowed in all areas. It is your responsibility to know and follow all applicable laws where you ride your ebike.

Weight limits
The total maximum payload of your RadWagon, listed below, includes the weight of the rider plus any passenger(s), cargo, accessories, etc. Rad Power Bikes accessory capacity limits are available with the installation instructions that come with the accessory, or  online at radpowerbikes.com/collections/accessories.

Rear rack maximum payload : 120 Ib (54 kg)
Kickstand: 100 Ib (45 kg)
Optional front rack maximum payload: 22 Ib (10 kg)
Optional running boards: 30 Ib (13.6 kg) per side
Optional RadWagon passenger pegs: 30 Ib (13.6 kg) per side

WARNING: Never exceed the payload limit of any accessory or component of your ebike even if you attach to it an accessory that carries a higher weight limit. Overloading any component can cause component failure, loss of control, serious injury, or death.
WARNING: Failure to ensure that cargo can’t interfere with the operator’s control of the ebike can lead to serious injury or death. The operator is always responsible for securing loads, loose straps, and gear.

Carrying loads (cargo or passengers) safely
Follow these instructions to maximize safety when using your RadWagon to carry cargo or passengers.

LOAD AND SECURE CARGO CAREFULLY

• Hold onto the ebike when loading and carrying cargo and/or passengers. The kickstand is not designed to be used for loading cargo or passengers. Do not assume the bike is stable and balanced when using the kickstand.
• Load cargo as low as possible and evenly on both sides of the rack to keep the ebike’s center of gravity low and improve stability.
• Ensure cargo loads are properly secured and periodically check that nothing loosens, risks interfering with any moving parts, or risks touching or dragging on the ground.
• Ensure cargo loads do not obscure the headlight, taillight or reflectors when riding.

WARNING: Failure to ensure that cargo or a passenger can’t interfere with the rider’s control of the ebike can lead to serious injury or death. The rider is always responsible for securing loads, loose straps, and assessing a passenger’s ability to ride safely. Please  see “Carrying passengers” below for more information.
WARNING: Loading cargo or a passenger without holding onto the RadWagon can cause it to tip, leadmr serious injury. The kickstand is designed to hold up an unoccupied, unloaded ebike on a hard, flat, level surface, not to support the weight of the rider,  passengers, or cargo. Always hold onto your RadWagon when loading or unloading cargo or passengers.

PRACTICE WITH LIGHT LOADS IN A SAFE AREA
Carrying extra weight significantly affects braking, acceleration, turning, balancing, etc. These effects can be increased by challenging riding conditions, such as when roads are wet or slick. Hills that are normally easy to climb or descend without cargo can  become challenging or even dangerous once extra weight is loaded onto the ebike.
Extra weight will also increase the time it takes to slow the ebike when braking.

WARNING: Carrying cargo or passengers significantly affects braking, acceleration, turning, and bal-A m\n increase the risk of falls and other accidents, potentially leading to property damage, serious injury, or death. To minimize such risk, practice riding  with light cargo in a flat, open area before attempting to carry heavier cargo or passengers, especially on roads or hills and in wet conditions.

USE BOTH BRAKES
With extra weight on your ebike, it’s more important than ever to use both front and rear brakes, and always engage the rear brake first to prevent excessive strain on the front wheel and fork and to prevent loss of control. Ensure both front and rear brakes are  properly adjusted, maintained, and applied.
WARNING: Using the front brake by itself can cause excessive stress on components, damage to the ebike and parts, loss of control, injury, or death. Always apply the rear brake before applying the front brake, using both brakes for all operations.

ADJUST YOUR ROUTES AND SPEED
When carrying heavy loads or passengers, plan your routes to avoid challenging hills and other hazards. Ride more slowly, and leave more time and distance for braking.

Carrying passengers
Your RadWagon is designed to carry up to two small children with two Thule Yepp Maxi child seats attached to the built-in rear rack. To carry larger children or adults who meet certain criteria, you can equip the RadWagon’’s rear rack with accessories from Rad  Power Bikes. Ensure that the operator and any passengers are wearing a properly fitted and approved helmet.

• Children younger than four or incapable of riding a bike should not ride as passengers on the RadWagon unless seated in a properly fitted and approved child safety seat.

• When carrying passenger(s) 4 years of age or older you must have the running boards, rear wheel skirts, and an appropriate handle accessory such as a deckhand or caboose, available from radpowerbikes.com. An alternative to the running boards can be  the RadWagon passenger pegs (also available at radpowerbikes.com), but the child passenger must be tall enough to rest their feet comfortably on the pegs and must be instructed not to climb or stand on them—each has a payload capacity of 30 Ib (14 kg).  Please refer to the safety guidelines online for any of the passenger accessories you consider using.

• Always seat passengers on a Deckpad accessory, with other accessories installed as required by passenger age, weight, and ability. It is not safe for passengers to sit directly on the rear rack without appropriate accessories.
  Please refer to the accessory-specific information at radpowerbikes.com for the passenger accessories available for your RadWagon.

• Do not allow anyone to stand or kneel on the rear rack or any other bike components.

• A passenger should sit directly over or forward of the rear wheel, and no more than 40 Ib (18 kg) should be loaded over the rear 1/3 of the rear rack.

• Do not allow anyone to sit sideways or backward on the rear rack.

DANGER: Using your RadWagon to transport passengers who are not the appropriate size or age for your child seat or rear rack, or who do not have the health, motor control, or impulse control to ride safely as passengers, can lead to serious injury or  death of the operator and/or passengers. Read and understand the specifications of any child seat you purchase and all safety, cargo, and passenger-related information in this manual. It is your responsibility to assess the ability of potential passengers to ride  safely. If you’re not certain, consult a physician.
DANGER: Leaving children unattended on a bicycle creates a VERY HIGH RISK of the bike tipping over, causing serious injury or death. Always remove children from the bike before you look away or walk away from the bike.
WARNING: To reduce the risk of injury, always closely supervise children if and when you use your RadWagon near them.
WARNING: serious injury or death can occur if clothing or body parts contact either wheel or other moving parts while the bike is in motion.
WARNING: if your ebike or a passenger accessory package came with rear wheel skirts, do not remove them. Removing these skirts can cause passenger hands, feet, clothing, or loose items to get caught in the rear wheel, which can lead to damage, injury, or  death. Ensure hands, feet, loose straps, and other cargo are always kept away from wheels and the drivetrain when the bike is in motion.

USING A CHILD SEAT FOR SMALL CHILDREN
Your RadWagon is designed to work with the Thule Yepp Maxi child seat, two of which can attach to the “Yepp windows” on the RadWagon’s built-in rear rack.
The Thule Yepp Maxi child seat can be purchased from Rad Power Bikes at radpowerbikes.com.
The RadWagon’s Yepp mounting windows are located on the rear rack, under the wooden cargo decks, which need to be removed if you want to install Thule Yepp seats. The optional caboose can be installed around one or two Yepp Maxi seats. Please visit  radpowerbikes.com to learn more about these and other passenger accessories.

If using a single child seat, mount it in the forward-most position (1) if possible, as this will help center weight on the bike. No more than 40 Ib (18 kg) should be loaded over the rear 1/3 of the RadWagon’s rear rack.
For installation instructions, safety notices, age/weight requirements, general information, and tips on safe operation of the Thule Yepp Maxi child seat accessory, visit the manufacturer’s website online at www.thule.com or visit the Rad Power Bikes Help Center at radpowerbikes.com/help.

Carrying pets
Rad Power Bikes understands that you may want to bring your pet along on your ebike adventures, and we think that’s rad. We urge you to take great care to protect your furry friend and yourself. To check out the pet accessories that we have tested for safety and  compatibility with our ebikes, please visit radpowerbikes.com. We cannot recommend any pet carrier or restraint system that we have not tested for compatibility and safety with your ebike from Rad Power Bikes.

WARNING: Transporting a pet using any bike or ebike puts you and your pet at risk of injury or death, mpet distracts you, affects your balance, interferes with moving ebike parts, or causes you to exceed your ebike’s or a component’s maximum weight  capacity, etc. It’s impossible to anticipate every situation that can occur while riding with a pet. If you carry a pet on any bike, ebike, or similar vehicle, you assume any and all inherent risks.
WARNING: The ebike operator is always responsible for assessing a pet’s ability to ride safely. Using mransport a pet that does not have the health and temperament to ride safely can lead to serious injury or death of the operator and/or pet(s). Consult a  veterinarian or pet behavior specialist if you have any questions or concerns.
WARNING: Never leave a pet unattended in a pet basket carrier or other appropriate pet accessory on he ebike. Leaving pets unattended on the ebike creates a VERY HIGH RISK of the pet trying to escape or the ebike tipping over, leading to damage, serious  injury, or death.

Safety checklists

WARNING: Ebike components like brakes, cables and tires may wear out faster than would be the case for non-motorized bicycles, requiring more service. You must check your ebike before each ride and according to the other checklists in this manual, and  have a professional, reputable bike mechanic perform a thorough tune-up following the service intervals described here, or sooner if you discover increased wear. Failure to do so could result in property damage, serious injury, or death.

rad-go.com/safety

IMPORTANT SAFETY INSTRUCTIONS
When using this product, basic precautions must always be followed, including the following:

Read all the instructions in this manual before operating the ebike.
Do not put fingers or hands inside any ebike components during operation.
To reduce the risk of injury, close supervision is necessary when using the ebike near children.
For safe operating temperatures, battery charging temperatures and storage temperatures, refer to the values listed in “Safe operating temperatures” on page 16.

RISK OF FIRE, ELECTRIC SHOCK OR INJURY
Like any electric vehicle, your ebike can involve risk of fire, electric shock or injury in the course of normal operation.
Follow these guidelines to minimize risk:

Familiarize yourself with safe battery operation, charging and storage guidelines as described in “Battery information” on page 16 to minimize the risk of electric shock and fires.
Follow the safety checklists in this section to ensure your ebike is in good mechanical shape and safe to ride.
If you discover any damage to the battery, charger, cable connections or any other components on your ebike during a safety check, discontinue use immediately and contact Rad Power Bikes Product Support, or take your ebike to a local, professional,  reputable bike mechanic for assistance.

BEFORE YOUR FIRST RIDE
Make sure handlebar cables were routed correctly when the handlebar was installed. Turn the handlebar fully to the left and right and make sure this doesn’t pull any of the cables or wires taut.
Make sure your pedals are secured using a pedal wrench or a torque wrench fitted with a crowfoot bit.
Torque according to the values listed in “Tools and torque specifications” on page 12.
Check that the cable connectors on the ebike are all plugged in securely and that nothing loosened in ship- ping.
Check the brake functions per “Checking brakes and motor cutoff switches” on page 35, but note that brakes can rub a little the first few times you ride. This is okay and normal; any squeak or noise should go away with use.
Check everything on the “Before every ride” list below.

BEFORE EVERY RIDE
Before every ride, follow the safety checklist in the table below. If you find anything amiss with your ebike, don’t ride it until you’re sure it’s fixed. Consult a local, professional, reputable bike mechanic or explore our Help Center at radpowerbikes.com/help if you  have any questions.

Fasteners
Ensure all fasteners are correctly tightened according to “Tools and torque specifications” on page 12.
Check that all quick-release levers, including the quick release on the front wheel and both quick releases on the seatpost, are tight and properly secured. Ensure the front wheel quick-release lever is positioned so that the front fork lower doesn’t prevent it from closing fully.
Check that the fasteners on any accessories you’ve added are properly tightened according to the manufacturer’s instructions.

Brake system
WARNING: Ebike disc brakes may wear out faster than would be the case for non-motorized bicycles, requiring more service. Make sure to inspect brake components before every ride, and follow the maintenance intervals listed in “Recommended service  intervals” on page 34.

Check brake pads and ensure the brake pad material isn’t thinner than the backing plate it attaches to.
Ensure brake pads are correctly positioned in relation to the brake rotors.
Ensure brake cables are lubricated, correctly adjusted, and show no obvious wear.
Ensure brake levers are properly positioned and tightly secured to the handlebar.
Ensure the brake lever feel is appropriate.
Check that the taillight brightens when you squeeze each brake lever.
Use the techniques in “Checking brakes and motor cutoff switches” on page 35 to test the brake levers, brakes, and motor cutoff switches.

Drivetrain: cranks, pedals, chain, derailleur, shifter
Ensure pedals are securely tightened to the cranks, that cranks are not bent, and that cranks are securely tightened to the bottom bracket. See “Tools and torque specifications” on page 12.
Ensure the chain is clean, lubricated, and runs smoothly. Take extra care with chain maintenance if the ebike is used in wet, salty, dusty, or otherwise damaging conditions.
Check that the derailleur is adjusted and functioning properly.
Ensure the shifter is attached to the handlebar securely and is shifting properly.

Motor drive assembly & throttle
Ensure the hub motor is spinning smoothly and is in good working order.
Ensure the power cable running to the hub motor is secured and undamaged.
Check the axle nuts to ensure they are correctly tightened (see “Tools and torque specifications” on page 12).
Ensure the torque washers, torque arm, and torque arm bolt are in place and secured.
Ensure the throttle and pedal assistance are operating normally.

Steering
Ensure the handlebar and stem are correctly aligned, adjusted, and tightened for proper steering.
Perform the tests in “Handlebar twist and push tests” on page 37.
Ensure the handlebar grips are secure and undamaged.

Bearings
Check that headset, wheel, pedal, and bottom-bracket bearings are lubricated, run freely, and display no excess movement, grinding, or rattling.

Wheels and tires
WARNING: an improperly secured front or rear wheel can cause loss of control, accidents, serious njury, or death. Check that the wheels are properly secured during assembly and before each ride.
Ensure tires are holding air and inflated to within the PSI limits displayed on the tire sidewalls.
Ensure tires have good tread, have no bulges or excessive wear, no cracks, and are free from any other damage or foreign objects.
Ensure rims run true and have no obvious wobbles, dents, or kinks. See “Tire and wheel care” on page 36.
Check each wheel spoke. If any are loose or broken, seek help from a professional, reputable mechanic.
Check the security of all wheel mounting hardware (wheel axle nuts, quick- release levers). Check wheel security and hardware torque on a regular basis (see “Tools and torque specifications” on page 12). Wheels can become loose or unsecured with normal  use.

Frame, fork, and seat
Check that the frame and fork are not bent or broken.
Check that the seat is adjusted properly, both of the seatpost quick-release levers are securely tightened, and the seat does not move when the levers are closed. Ensure that the seatpost minimum insertion marking is fully inserted into the frame.

Battery
Ensure the battery is charged.
Ensure there is no damage to the battery.
Lock the battery to frame and check that it is secured. Remove the key before riding.
Ensure the battery gauge on the LCD Display and the charge status indicator on the battery read similarly.

Cables
Look over electrical cable connectors to make sure they are fully seated and free from debris or moisture.
Check cables and cable housing for signs of damage. Do not use the product if any power cables are frayed, have broken insulation or show signs of damage.
Ensure cables are secured away from moving parts.
Ensure headlight, taillight, and brake light are functioning, adjusted properly, and unobstructed.

Accessories & safety gear
Ensure all reflectors are properly fitted and not obscured.
Ensure all accessories and components installed on the ebike are properly secured and functioning according to their manufacturer’s specifications.
Check all safety gear, clothing, cargo, and accessories for loose or potentially loose elements and secure them.
Ensure rider and any passengers are wearing a helmet and other required riding safety gear, and inspect these items for signs of damage.
If your ebike has fenders: Ensure they are centered over the wheels, adjusted properly, properly secured (see “Tools and torque specifications” on page 12), and have no cracks or holes.

WARNING: Riding your ebike when any component’s useful life is surpassed can cause that component min loss of control, serious injury, or death. Pay attention to signs of wear such as cracks, scratches, component color change, and operational changes that  could indicate a component needs replacing. Before each ride, check your ebike using the “Safety checklists” on page 31. Perform regular maintenance according to “Recommended service intervals” on the next page. If you’re not sure you have the experience,  skills, and tools to perform safety checks and regular maintenance, consult a professional, reputable bike mechanic for help.

AFTER EVERY RIDE
Store your ebike and battery in a dry location and follow the advice in “Moving and storage instructions” on page 25.
Guard against damage from the elements. See “Guard against rust, corrosion, and water damage” on page 38.
Charge your battery in a dry, indoor location according to the directions in “Battery information” on page 16.

User maintenance instructions

Follow these maintenance guidelines to ensure your RadWagon stays safe and fun to ride.

Check and service your ebike regularly
On any bike or ebike, certain parts need to be replaced periodically due to wear, and sometimes parts become damaged for various reasons. Check your ebike before each ride by following the directions in “Safety checklists” on page 31. Have your ebike regularly  serviced by a professional, reputable bike mechanic. See “Recommended service intervals” below for more information.
Components of any electrical bike are subject to higher wear compared to the components of bikes without power assistance. This is because ebikes can travel at higher average speeds than regular bicycles and generally weigh more. Higher wear is not a defect in  the product and is not subject to warranty. Typical components affected are the tires, brake pads and rotors, forks, spokes, wheels, and the battery.
If you need to replace a part on your ebike, visit radpowerbikes.com. If you want something that isn’t listed there, contact Rad Power Bikes Product Support. Be extremely careful about using parts or accessories that Rad Power Bikes has not tested for safety and  compatibility with your specific product.

WARNING: Using aftermarket accessories or components (trailers, stands, vehicle racks, etc.) that have mby Rad Power Bikes for safety and compatibility with your specific ebike may void your warranty, create an unsafe riding condition, result in  bike/property damage, or cause serious injury or death. If you use replacement parts or accessories not tested and recommended by Rad Power Bikes, you do so at your own risk.

Recommended service intervals
Regular maintenance of any bike or ebike is key to ensuring the best possible performance and reducing wear and tear on systems. Ideal service intervals vary depending on use conditions. We generally recommend inspections, service, and necessary  eplacements be performed at the time and distance intervals described below, but have your ebike serviced more frequently if you ride aggressively, with heavy payloads, or in harsh conditions. Have your ebike inspected immediately if you notice problems or  your ebike has been involved in a fall or other accident.
WARNING: Have your ebike inspected by a professional, reputable bike mechanic after any fall, crash, A mhese can cause damage (visible or internal/not readily apparent), make your ebike unsafe, and lead to serious injury or death. Be particularly cautious  about using a battery that has experienced a significant impact from a fall or crash; a damaged battery may not show external signs of damage. Using a damaged battery or charger can create additional ebike damage or a fire hazard. For more information, see “Battery information” on page 16.

AFTER BREAK-IN PERIOD OF 50-100 MILES (80-160 KM)

Inspect
Check all cables for stretch.
Check spoke tension and the trueness of the wheels.
Check all bolted connections for loosening and ensure they are tightened to recommended torque values (see “Tools and torque specifications” on page 12).

Service
Have a professional, reputable bike mechanic adjust cable tension and check torque
WARNING: certain components can stretch or loosen during any bike or ebike’s break-in period, A Which can lead to component failure and potential injury or death. Be sure to have a professional, reputable bike mechanic inspect your ebike and make any  adjustments needed after this break-in period, or sooner if you notice any problems or if you ride aggressively, with heavy payloads, or in harsh conditions.

WEEKLY, 100-200 MILES (160-320 KM)
Inspect
Check hardware for proper torque—see “Tools and torque specifications” on page 12.
Check drivetrain for proper alignment and function (including chain, freewheel, chainring, and derailleur).
Check wheel trueness and spoke tension, and check for quiet wheel operation (without spoke noise).
Check frame for any damage.

Service
Clean frame by wiping frame down with damp cloth.
If needed, adjust the brake tension.
Clean and lubricate the chain. More information is available online at radpowerbikes.com/help.

Replace
Replace any components confirmed to be broken or damaged beyond repair by Rad Power Bikes Product Support or a professional, reputable bike mechanic.

MONTHLY, 250-750 MILES (400-1200 KM)
Inspect
Check brake pad wear, alignment, and the brake lever feel.
Check for proper shifting and proper derailleur cable tension.
Check chain stretch.
Check brake cables for corrosion and fraying.
Check shifter cables for corrosion and fraying.
Check wheel trueness and spoke tension, and check for quiet wheel operation (without spoke noise).
Check accessory mounting (e.g., rack mounting bolts and fender hardware) and alignment.

Service
Clean and lubricate drivetrain.
Check crankset and pedal torque.
Clean brake cables.
Clean brake and shifter cables.
Tension spokes and true wheels if any loose spokes are found.

Replace
Replace brake cables if necessary.
Replace shifter cables if necessary.
Replace brake pads if necessary (typically when the pad material is thinner than the backing plate).

EVERY 6 MONTHS, 750-1250 MILES (1200-2000 KM)
Inspect
Inspect drivetrain (chain, chainring, freewheel, and derailleur).
Inspect all cables and housings.

Service
Basic tune-up by professional, reputable bike mechanic.
Grease bottom bracket.

Replace
Replace brake pads.
Replace tires if necessary.
Replace cables and housings if necessary.

WARNING: Ebike components like brakes, cables and tires may wear out faster than would be the A Case for non-motorized bicycles, requiring more service. Make sure to inspect components regularly, and have a professional, reputable bike mechanic  perform a thorough tune-up following the service intervals described here, or sooner if you discover increased wear.

Checking brakes and motor cutoff switches
All vehicles, including your RadWagon, need reliable brakes. Test your brake levers, brakes, and motor cutoff switches for proper functioning before every ride. If anything seems wrong, take your ebike to a local, professional, reputable bike mechanic, or refer to  our Help Center (radpowerbikes.com/help).

WARNING: Touching the brake rotor, which has sharp edges and can get mou’re riding, can cause serious injury, slicing damage, or burns.
The brake rotor heats up from normal friction when the brake pads press against the brake rotor to slow or stop the ebike. Touching the brake rotor with bare skin can also transfer natural oils to the rotor, and oils or other lubricants can decrease braking  performance. Do not touch the brake rotor, especially when it’s in motion or after you’ve been riding your ebike. Touch the brake rotor only for necessary maintenance when it is cool, not moving, and while you are wearing gloves or using other appropriate  protective equipment.

1. Test the brake levers.
   a. Fully squeeze each lever, and ensure neither the front nor rear brake lever touches the handlebar grips.
   b. Ensure both brake levers are properly lubricated. If they are, they’ll be reasonably easy to squeeze without feeling as though there’s grit in the mechanism. When you release them, they will immediately go back to their original position.
   c. Make sure each lever is properly oriented and firmly secured to the handlebar.

2. Test each brake.
   a. Squeeze the left brake lever to lock the front brake, and then try to push the bike forward using the handle- bar. The front wheel should not spin.
   b. Squeeze the right brake lever to lock the rear brake. Again, push against the handlebar to try moving the bike forward. The rear wheel should not spin.

3. Test the motor cutoff switches. The front and rear brake levers contain motor cutoff switches, which cut off power from the motor whenever the brakes are applied.
   a. In a clear, open area, turn on the bike. With appropriate safety gear and clothing, sit on the bike.
   b. Squeeze the left brake lever to engage the front brake.
   c. Lightly apply the throttle. The bike should not move since the brake is applied.
   d. Release the throttle.
   e. Release the brake.
   f. Test that the throttle now operates with the brake not engaged.
   g. Release the throttle.
   h. Perform steps “a”’-“g” again, this time with the rear brake lever (on the right side of the handlebar).

Tire and wheel care
The tires and inner tubes that came with your ebike are designed for durability and safety for regular cycling activities. Wheels and tires need to be checked before each use to make sure they’re in good condition. Always replace tires and inner tubes that have  punctures, cuts, bulges, damage, or excessive wear before you ride.

TIRE INFLATION
Inflate tubes and tires to within the PSI (pounds per square inch) range stamped onto the tire sidewall. For additional information about tire pressure, please consult our Help Center at radpowerbikes.com/help.
NOTICE: Be sure not to confuse the PSI value on your tire sidewall with the “TPI” (threads per inch) value, which may also be listed there.
WARNING: Underinflating your tires can result in loss of control. Overinflating can make tires burst. A Either scenario can lead to serious injury or death. Always maintain the correct air pressure of your tires, which is listed on the tire’s sidewall, and use a  regulated air source with pressure gauge so that you can meas- ure pressure accurately.

WHEEL “TRUENESS”
Your wheels must always spin straight (“true”) and must be repaired or replaced if they wobble side to side or up and down when spinning. To test them, do this:

1. Spin the wheel.
2. Brace a dull pencil against the frame or fork, with the tip just touching the rim.

If the gap between the spinning rim and pencil changes more than 5 mm, your wheels may need truing. If your wheels become untrue or if spokes loosen, which can happen with normal use, we recommend that you have a professional, reputable bike mechanic  perform wheel tuning and truing operations. Do not attempt to true wheels or tighten spokes unless you have the highly specialized skills and tools to do so.

TIRE REPLACEMENT
Even tires equipped with built-in flat-preventative tire liners, like those that come with your RadWagon, can and do get flats from punctures, pinches, impacts, and other causes. If you get a flat tire or see evidence of tire wear, you must replace your tire and/or  tubes before operating the ebike again. Otherwise, you risk ebike damage, serious injury, or death.
CAUTION: Removing a tube from your wheel rim before the air has been released from it can cause the tube to burst, potentially causing serious injury. Always release air pressure before removing your tube.
WARNING: The maximum recommended tire size for your RadWagon 4 is 22″ x 4″. Tires that exceed this diameter and width may not be compatible with your wheels, and may create unsafe riding conditions leading to accidents, property damage, injury or  death.
WARNING: Aftermarket tires or inner tubes not provided by Rad Power Bikes may not be compatible A ms or the performance requirements of your ebike. Such tires can fail or create unsafe riding conditions, causing serious injury or death. Always use  replacement tires and tubes that are sized to be compatible with your ebike frame. For safety, and if required by law, ensure replacement tires have sufficient reflective sidewall striping.

After replacing a tire or removing the wheel for any other reason, be sure to tighten your axles according to the values listed in “Tools and torque specifications” on page 12. For more information on tire or tube replacement, visit radpowerbikes.com/help.

Handlebar twist and push tests
WARNING: an improperly secured wheel and/or handlebar stem can cause loss of control, accidents, serious injury, or death. Check that the front wheel and handlebar stem are properly secured during assembly and before each ride.

HANDLEBAR TWIST TEST

1. Get the ebike ready for testing. Turn off the ebike, remove the battery, and press and hold the power button to discharge remaining power.
2. Brace the front wheel. Stand at the front of the ebike, facing the handlebar, and brace the front wheel between your feet and lower legs.
3. Try to twist the handlebar. Hold both handlebar grips and push forward with one hand while pulling back with the other. Push and pull at the same time with about 20 Ib of force with each hand.
4. Ensure the handlebar and wheel stay properly aligned. The handlebar and handlebar stem must be tightly secured, and the handlebar perpendicular to the front wheel.
5. Repeat the twist test pulling/pushing with the opposite hands, using about 20 Ib of force pushing with one hand and 20 Ib of force pulling with the other hand.
6. Check for any movement or changes in alignment of the stem and handlebar relative to the front wheel. If there was no alignment change, skip the next step, reinstall your battery, and test your ebike fully before riding. If you did not notice change in  alignment, proceed to the next step. If you did detect movement, you’ll need to loosen and retighten the stem clamp bolts according to the directions in the assembly instructions. Be sure to tighten your bolts according to the values listed in “Tools and  torque specifications” on page 12.

HANDLEBAR PUSH TEST
This test will involve applying force directly to your handlebar to see whether it could pivot unexpectedly during operation. The illustration at right shows the type of motion this procedure tests for.

1. Get the ebike ready for testing. Turn off the ebike, remove the battery, and press and hold the power button to discharge remaining power.
2. Make sure your handlebar is centered on the stem. Your handlebar has the widest diameter at its center. If it isn’t centered, it could come loose. Center your handlebar, loosening and re-tightening the stem faceplate bolts as necessary.
3. Brace your front wheel. Roll your ebike up to a wall so that your front wheel is touching the wall and is per-  pendicular to the wall. Stand over your frame as though you’re about to ride it, and then sit down. If necessary,lower the seat so that you can sit on  it while your feet are on the ground. Place both hands on the handlebar and squeeze the brake levers.
4. Push your handlebar. Begin by pushing with medium force, watching for any pivot in the handlebar. Increase the force until you are pushing as hard as you can, ideally with 100 Ib of total force.
5. If your handlebar did not pivot, it’s tight enough. If your handlebar did pivot, you will need to loosen and re- tighten the stem faceplate bolts as described in the assembly instructions. Be sure to torque the bolts according to “Tools and torque specifications”  on page 12.
   WARNING: Improperly securing your handlebar, stem, or stem riser can result in loss of control merious injury, or death. If you are not sure you have the experience, skills, and tools to cor- rectly perform all steps to secure and verify the security of the  handlebar, front wheel, and handlebar stem you MUST consult a professional, reputable bike mechanic to check your work and/or secure those components to the ebike properly.

Guard against rust, corrosion, and water damage
WARNING: Damage to your ebike’s electrical system caused in any manner, including water intruA mo battery failure, electrical system malfunction, or electrical fire and consequent property damage, injury, or death. Follow all instructions to minimize chance  of water damage. If you have any questions, contact Rad Power Bikes Product Support.

Like any vehicle used outdoors, your RadWagon 4 needs care to ensure it isn’t damaged by the elements. Follow these steps for a long, healthy life for your ebike:

• Store under shelter and in an upright position; avoid leaving the ebike in the rain or exposed to corrosive sub- stances such as water, salt, or de-icing substances. If exposed to rain, dry your ebike afterward, and apply an anti- rust treatment to the chain and  other unpainted steel surfaces.
• To cleanyour ebike, turn it and the battery off and wipe the frame with a clean, damp cloth. If needed, apply a mild, non-corrosive detergent mixture to the damp cloth and wipe the frame. Dry by wiping with a clean, dry cloth. Never use high-pressure water  on your ebike. Wipe down your ebike frequently and wipe or spray all unpainted mechanical parts with anti-rust treatment.
• If painted metal parts become scratched or chipped, use touch up paint or nail polish to prevent rust.
• Never immerse or submerge the ebike or any components in water or liquid, which can damage the electrical system.
• Avoid riding on the beach, in coastal areas with high-salinity fog, or on surfaces treated with salt or de-icing com- pounds. Doing so exposes your ebike to salt or other substances that are very corrosive. Corrosion of electrical components can lead to  permanent damage that can cause battery failure, electrical system failure, or electrical fire. Damage from corrosion is not covered under warranty.

Troubleshooting

Ebike doesn’t work:
Insufficient battery power| Charge the battery
Battery not fully seated in tray| Install battery correctly
Faulty connectlons| Clean and reconnect connectors
Improper turn-on sequence| Turn on ebike in proper sequence
Brake is squeezed| Disengage brake
Discharge fuse issue| Replace 40A discharge fuse *
Throttle stops working:
Communications error with or without error 30 displayed| Consult our Help Center at radpowerbikes.com/help.
Irregular acceleration and/or reduced top speed:
Insufficient battery power| Charge or replace battery
Unexpected PAS level setting| Check PAS level
Loose or damaged throttle| Replace throttle
When powered on, the motor does not respond:
Loose wiring| Reconnect or replace cable(s)
Loose or damaged throttle| T|ghten or replace throttle
Loose or damaged motor cable| Reconnect or replace motor cable
Damaged motor| Replace motor
Reduced range:
Low tire pressure| Check for tire punctures or other damage. Inflate tires to PS stamped  on sidewall.
Low battery| Charge battery
Driving with too many hills, headwind, braking, or excessive load| Assist with pedals or adjust route
Battery discharged for long period without regular charges| Recharge the battery. If range decline persists, consult our Help  Center at radpowerbikes.com/help.
Brakes rubbing| Adjust the brakes
Faulty, damaged, or aged battery| Contact Rad Power Bikes Product Support to replace battery.  Disconnect and store damaged battery in a safe location and recycle  or dispose of as soon as possible according to local rules.
The battery won’t charge:
Charger not well connected| Adjust the charger connectlon
Charger damaged| Replace the charger
Wiring damaged| Immediately stop use. Disconnect and store battery in a safe location  and recycle or dispose of as soon as possible according to local rules.  Contact Rad Power Bikes Product Support to replace battery.
Battery damaged| Replace wiring
Charge fuse issue| Replace the 5A charge fuse (see “Fuse replacement”below)”)
Wheel or motor makes strange noises:
Loose motor cable connection| Reconnect cable
Damaged wheel spokes or rim| Repair or replace damaged component(s)
Damaged motor| Replace motor

Fuse replacement
If Rad Power Bikes or the information in “Troubleshooting” on the previous page suggests you need to replace a battery fuse, follow the instructions below. You can view these instructions with helpful animations online at radpowerbikes.com/help.

TOOLS YOU’LL NEED

• Small flat head screwdriver or an awl
• Small needle nose pliers or a fuse puller
• A replacement blade fuse (these can be purchased at your local automotive store). Depending on your battery and which fuse was blown, you may need a 40A blade fuse (discharge fuse), or a 5A blade fuse (charge fuse).
• Electrical tape
• Replacement fuse covers from Rad Power Bikes (if using an awl)

REMOVE THE OLD FUSE

1. Get the bike ready for maintenance. Turn off the bike, remove the battery, and press the power button to discharge remaining power.
2. Set the battery on a solid surface with the fuse side facing upward.
3. Turn the battery key to the off and unlocked position (“C” in the illustration below).
   KEYPORT AND KEY POSITIONS
   | Description
   ---|---
   A| Power on, battery locked to frame
   B| Power off, battery locked to frame
   c| Power off, battery unlocked from frame
   (for battery installation and removal)

WARNING: Do not touch the “+” and “-” terminal contacts on the bottom of the battery. Keep the terminal contacts clear of debris, and do not drop or damage the battery. If the battery is damaged, discontinue use and contact Rad Power Bikes Product  Support immediately. Never open the battery housing, which may void the warranty and can result in battery damage. It can also expose you to caustic substances and electrical shock or it could create a fire hazard, which can lead to serious injury or death.

4. ldentify the fuse that needs to be removed. The fuse rating is stamped into the battery housing just below the fuse cover. The 40A fuse is on the left and the 5A fuse is on the right.
   WARNING: Risk of fire and electric shock. Replace only with the same type and ratings of fuse.

5. Remove the fuse cover. Use a small flat head screwdriver or an awl to carefully pry out the fuse cover. Set the fuse cover aside.
   WARNING: Use caution when using a tool to remove a fuse cover from the battery housing. Position A yourTysothe tool points away from your body to reduce the risk of injury if the tool slips, and insert the tool at a shallow enough angle to avoid  damaging the fuse and casing near and underneath the fuse cover. Do not operate the battery or ebike without fuse covers properly installed. Doing so significantly increases your risk of water entering your battery, which can damage the battery, lead to  battery failure, or create a fire hazard, putting you at risk for serious injury or death. Using an awl or other sharp tool to remove a battery fuse cover can cause irreparable damage to the fuse cover. If your fuse covers get dam- aged, please go to our Help Center at radpowerbikes.com/help to contact us and request a set of replacement fuse covers.

6. Remove the fuse. Use needle nose pliers to grip the fuse housing and pull the fuse directly outwards. If the fuse is difficult to pull, use the awl to pry each side of the fuse to rock it out the housing. Recycle the fuse according to local rules.

INSTALL THE NEW FUSE

1. Install the replacement fuse. Place the fuse in position and press it into the battery housing fully.

2. Reinstall the fuse cover if it is in good condition, or install the replacement fuse cover. Ensure the battery, the fuses, and the fuse covers are dry and free from debris.
   – If the fuse cover is damaged, contact us to order a replacement fuse cover. In the meantime, you can install the existing fuse cover and place a small strip of electrical tape over the fuse cover as a temporarily solution to prevent water or debris from  entering the fuse port. Install the replacement fuse cover as soon as possible.

3. Reinstall the battery, test the bike fully before riding, and ride Rad!

Error detection
Your RadWagon is equipped with an error detection system integrated into the display and motor controller (see “LCD display and electric controls” on page 23 for more information). In the case of an electronic control system fault, an error code should appear  on the display. The following error codes are the most common and can aid in troubleshooting. If your bike has an error code displayed at any time, we recommend that you cease operation and look up the error code troubleshooting information at radpowerbikes.com/help.
Your RadWagon is equipped with an error detection system integrated into the display and motor controller. In the case of an electronic control system fault, an error code will appear on the display. If your bike has an error code displayed at any time, stop  riding and look up the error code information at radpowerbikes.com/help.

The following error codes are the most common:

Ride as safely as possible

Operating any bike or ebike is an exciting, delightful, and practical way to get around, but like any sport, it involves risk of injury and death. By choosing to ride any bike or ebike, you assume responsibility for those risks.
WARNING: incorrect assembly, maintenance, or use of your ebike can cause component or per A m, loss of control, serious injury, or death. Ebikes have parts that non-motorized bikes do not have, and neither the assembly video, assembly steps, or the rest of  the manual cover all potential aspects of ebike configuration, maintenance, and repair, which can require specialized tools and skills. We strongly recommend you consult a professional, reputable bike mechanic to assist in the assembly, repair, and main-  tenance of your ebike, or inspect your work if you choose to do it yourself.

Age and ability requirements
You must be age 16 or older to operate the RadWagon. You must also have the physical ability, reaction time, and mental capability to understand and obey all local laws governing ebike usage and to manage traffic, variable road conditions, and sudden  situations. If you have an impairment or disability (e.g., visual impairment, hearing impairment, physical impairment, cognitive or language impairment, seizure disorder) or any other limitation that could affect your ability to safely operate a vehicle, consult  your physician before operating any bike, ebike, or similar vehicle.

WARNING: This ebike is not to be operated by anyone under the age of 16. Chil A Mage of 16 may lack the necessary judgment and skill to safely operate the ebike, potentially resulting in damage to the ebike, damage to other property, serious injury, and/or  death. Please also check your local laws, which may require a higher age.
It is your responsibility to know and obey local regulations regarding rider age and other qualifications.

DANGER: Riding any vehicle under the influence of alcohol, drugs, or any substance or condition that could impair your motor function, judgment, reaction time, or ability to safely operate a vehicle puts you at VERY HIGH RISK of serious injury or death.  Operate your ebike or other vehicles only when you’re sober and otherwise physically and mentally prepared to ride safely.

Know and obey all relevant local laws
It is your responsibility to research and understand relevant laws where you ride your RadWagon, which meets the criteria for a Class 2 ebike in the United States. Local laws may cover required helmets and safety gear, required lights and reflectors, required  hand signals, where you can legally ride an ebike (bikes and ebikes may have different restrictions), how fast you can go, what (if any) cargo or passengers you can carry, rider age, and more. Before using public transportation—buses, trains, etc.—to transport  your ebike, check with the relevant transportation authority for any rules governing weight limits, tire widths, lithium-ion batteries, or any other rules that might pertain to your RadWagon. Make sure you know ahead of time whether and how high you will need  to lift your ebike, and make sure you can do that safely.
When you ride on the road, assume you must, at minimum, follow all of the rules that cars must follow. For additional information regarding traffic and vehicle laws, contact the road traffic authority in your area.

Ride appropriately for conditions
Always travel at speeds appropriate for local terrain and conditions as well as your experience level. When in doubt, slow down.
Ride with your headlight on, which will make you more visible in any conditions. The headlight will turn on when the ebike is powered on. We recommend you keep it on whenever you ride.
Concentrate on the path ahead. Avoid potholes, gravel, ice, wet or oily roads, wet leaves, curbs, train tracks, speed bumps, drain gates, thorns, broken glass, and other obstacles, hazards, and puncture-flat risks.

WARNING: Crossing train tracks or similar grooved or raised surfaces at a diagonal can make the sur A meflect your wheel, causing your ebike to suddenly get stuck or crash, leading to serious injury or death. Always cross such hazards at a perpendicular angle  or, when in doubt, dismount and walk your ebike across.

PATH RIDING
Be a good citizen of shared-use paths and facilities. Keep your speed reasonable and below path speed limits, pass carefully and kindly. Use your voice and/or bell to signal your presence to others, especially when passing. Keep in mind that your ebike is heavy,  can go at high speeds, and can hurt others if not operated with care.

ROAD RIDING
When riding on streets, obey the same road laws as all other road vehicles as well as local rules governing bike or ebike usage. Sharing the road with other vehicles presents many hazards. Always take these precautions:

• Expect the unexpected such as opening car doors or cars backing out of driveways.
• Be extra careful at intersections and when preparing to pass other vehicles or other cyclists.
• Ride predictably, in a straight line, and with the flow of traffic. Never ride against traffic.
• Use correct hand signals to indicate turning, and do so well in advance of turning.
• Ride defensively. To other road users you may be hard to see.
• Increase your visibility by following the tips in “Low-visibility conditions” below.

OFF-ROAD RIDING
Riding off road requires close attention and specific skills, and it presents variable conditions and hazards. Don’t ride off road unless you have the appropriate skills. If you choose to ride off road, wear appropriate safety gear and do not ride alone in remote  areas.

LOW-VISIBILITY CONDITIONS
WARNING: Riding at night or in other low-visibility conditions (dawn, dusk, fog, rain, mist, snow, etc.) A ‘makes it harder to see and avoid hazards and makes it harder for others to see and avoid you, which increases risk of accidents, serious injury, or death.  Wet, slippery surfaces will compound your risk of injury or death. Avoid these conditions whenever possible. If you must ride in these conditions, following the guidelines below can reduce risk.

• Wear reflective and brightly colored clothing.
• Slow down.
• Use familiar routes with street lighting if possible.
• Ensure tire wall, pedal, and other reflectors are installed and unobstructed.
• Ensure headlight and taillight/brake light are functioning correctly and unobstructed. Use them.

WET CONDITIONS
Your RadWagon is not meant for use in puddles, heavy rain, or streams. Never immerse or submerge this productin water or liquid as the electrical system may be damaged.
WARNING: Riding in wet conditions means slippery hands, feet, and riding surfaces, which greatly misk of accidents, serious injury, or death. Low- visibility conditions (night, dusk, dawn, fog,  mist, rain, snow, etc.) will compound your risk of injury or death.  Avoid riding in such conditions. If you choose to ride in wet conditions, you do so at your own risk. Follow the recommendations below to reduce that risk.

• Decrease riding speed to help you control the ebike in slippery conditions.
• Brake earlier since it will take longer to slow down than in dry conditions.
• Take care to be more visible to others on the road, following the tips in “Low-visibility conditions” above.
• Remember that road hazards are more difficult to see when wet, so proceed with extra caution.

EXTREME RIDING
There are no appropriate conditions for extreme riding. Although many articles, advertisements, and catalogs depict extreme riding, Rad Power Bikes strongly advises against such inappropriate and dangerous use of its products.
DANGER: Extreme riding puts you at VERY HIGH RISK of serious injury or death. Extreme riding includes but is not limited to jumps, stunts, or any riding that exceeds your capabilities or the strength and integrity limitations of certain ebike components  and/or otherwise leads to dangerous situations. Never engage in extreme riding or any type of riding that exceeds your capabilities.

Wear a helmet and appropriate safety gear

We strongly advise that you and any passenger you carry wear a properly fitting, certified bicycle safety helmet while riding your ebike, which may be required by law in your area.

Wear appropriate safety gear including closed-toe shoes. If you are wearing loose pants, secure the bottom using appropriate leg clips or bands to prevent the fabric from flapping and getting caught in the chain or other moving parts. Never use items such as  headphones or hoods that can compromise your hearing or field of vision. A local, professional, reputable bike shop can help advise you on what gear is best for the weather and other riding conditions in  your area.

Maximize your visibility with bright colors and reflective outerwear or vests. Never compromise your ability to be seen or heard by removing your ebike’s reflectors, blocking or removing the headlight or taillight, or removing the bell.

DANGER: Riding any bike, ebike, or similar vehicle without a helmet puts you at VERY HIGH RISK of serious head injury or death. Always wear a properly fitted helmet that covers the forehead. Many locations require specific safety devices. It is your respon sibility to familiarize yourself and comply with the laws, rules, and regulations where you ride.

Limited Warranty Terms

This Limited Warranty is issued by Rad Power Bikes (“RPB”), a Seattle, WA corporation. It is applicable for products listed below purchased in the U.S.A or Canada after January 1, 2024.
This Limited Warranty extends to the original purchaser of the Warranted Product(s) under this Limited Warranty and to each transferee of the Warranted Product(s) during the term(s) as provided below, provided that the product (s) were originally purchased  from RPB’s online storefront, a physical RPB retail storefront, or an authorized RPB retail partner. If purchased through an RPB retail partner, a receipt of purchase must be submitted to RPB.
The Limited Warranty begins from the original owner’s receipt or purchase date (whichever is later) and will be verified by RPB (“Warranty Begin Date”).

Warranted Products
The Warranted Products are warranted to be free of defects in materials and/or workmanship during the periods identified below:

• Bike Frame and Components: 2-year Limited Warranty from Warranty Begin Date for the replacement of a defective frame, forks, stem, handlebar, headset, seat post, brakes, lights, bottom bracket, rims, wheel hub, and reflectors.
• Battery: 2-year Limited Warranty from Warranty Begin Date or up to 300 recharge cycles (approximately 6,000 miles of riding). Proper Battery care and charging should result in up to 75% of original capacity remaining during this timeframe.
• Additional Frame & Component Items: 1-year Limited Warranty from Warranty Begin Date for pedals, freewheel, crankset, cassette, derailleur, shifter, and saddle.
• RPB Branded Optional Accessories: 1-year Limited Warranty from Warranty Begin Date.

Limited Warranty Labor
Labor will be provided for any Warranted Product(s) above with approval from RPB prior to the service being conducted.

Wear and Tear
Wear and tear is not covered under this Limited Warranty. Wear and tear are terms to describe damage or wear that occurs as a result of normal use. As a result, not all products are covered in this Limited Warranty. For example, your tires and tubes will wear  out over time, which are not covered by this Limited Warranty. In addition, items like brake pads will wear with use. As a further example, while the brake caliper is covered by the Limited Warranty, the pads are not. Furthermore, scratches and other potential  damage to the paint, or bike graphics because of normal use and exposure to the elements are not covered. Listed below is a non-exhaustive list of other typical wear and tear items:

• Brake Pads
• Chains
• Chainring
• Derailleur Pulley Wheels (Part of Derailleur Assembly)
• Shift/Brake Cables and Housing
• Hydraulic Brake Hose and Fluid
• Tires
• Tubes
• Frame Paint/Decals
• Bearings (Headset, Bottom Bracket, Front Hub)
• Spokes

This Limited Warranty Does Not Cover

• Any damage or defects to Warranted Product(s) resulting from failure to follow instructions in the ebike owner’s manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, installation of parts or  accessories not originally intended or compatible with the ebike as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance.
• For the avoidance of doubt, RPB will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts.
• The Battery is not warranted from damage resulting from power surges, use of an improper charger, improper maintenance or other such misuse, normal wear or water damage.
• Rust or corrosion.
• Improper maintenance, assembly, or installation.
• Use of the ebike for abnormal, competitive, commercial activities, or any purposes beyond its intended design.
• Modifications from the original condition.
• Improper modification, alteration or installation of components, parts, or accessories not originally intended for or compatible with the ebike.
• Paint finishes and decal damage resulting from taking part in competitions, jumping, downhill and/or training for such activities or events, or from exposing the bike to, or riding it in, severe conditions or climates.

DETERMINING WHETHER DAMAGE OR DEFECT TO AN EBIKE OR A WARRANTED PRODUCT(S) IS PROTECTED BY THIS LIMITED WARRANTY SHALL BE IN THE SOLE DISCRETION OF RPB. PLEASE CONTACT RPB CUSTOMER SERVICE WITH  ANY QUESTIONS.

Claims Process
RPB WILL NOT REPLACE ANY WARRANTED PRODUCT(S) UNDER THIS LIMITED WARRANTY WITHOUT FIRST SEEING PHOTOS OR VIDEO OF THE DAMAGED WARRANTED PRODUCT(S).
In order to exercise your right to receive a replacement for a Warranted Product(s) under this Limited Warranty, you must:
Contact the RPB Customer Service team through our Help Center (https://support.radpowerbikes.com). The Cus- tomer Service team will initially work with you on the problem with your ebike to identify potential simple fixes.
If the Customer Service team determines that a Warranted Product(s) must be replaced, they will provide you with a set of instructions for having a Rad Authorized Service Provider fixing the issue and/or returning the defective War- ranted Product(s) and  receiving the replacement.
After you receive the replacement Warranted Product(s), the Customer Service team will also assist in determining how to replace or install the new Warranted Product(s) into your ebike.
You will be responsible for shipping costs associated with returning a Warranted Product(s), unless RPB agrees in writing to pay for such shipping costs. Replacement Warranted Product(s) under this Limited Warranty shall only be shipped to the address of the  original purchaser.

THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND RPB’S ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. RPB’S LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL  AMOUNT PAID BY YOU FOR THE EBIKE, NOR SHALL RPB UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.

TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAW, RPB DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FOR THE  DURATION OF THIS EXPRESS LIMITED WARRANTY.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Watch the assembly video!
Get your latest manual!
We do our best to make this manual as clear, comprehensive, and accurate as possible, but sometimes we learn new things, catch errors, improve explanations, or add important new safety information. The manual you’re reading right may not be the latest  version unless you just downloaded it.
Please go to our Help Center at radpowerbikes.com/help to download the latest manual and to watch your assembly video so you can have the safest, most enjoyable experience with your new ebike!

Thanks for riding Rad!

RadWagon 4 | US | v.16 |Part # 702-00048
Copyright © 2024 Rad Power Bikes Inc. Al rights reserved. Al trademarks are the property of Rad Power Bikes Inc.

References

• Rad Power Bikes
• Electric Bike Accessories and Gear | Rad Power Bikes | Rad Power Bikes
• Home - Rad Power Bikes Production Site
• Thule | United Kingdom
• Bike Index - Bike registration that works
• Bike registration to reduce theft and help recovery | 529 Garage
• Home - Rad Power Bikes Production Site
• Home - Rad Power Bikes Production Site
• Rad Power Bikes
• Electric Bike Accessories and Gear | Rad Power Bikes | Rad Power Bikes
• Home - Rad Power Bikes Production Site
• Thule | United States

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