EZVIZ RH2 Smart Cordless Wet and Dry Vacuum Cleaner User Manual

June 2, 2024
ezviz

ezviz

EZVIZ RH2 Smart Cordless Wet and Dry Vacuum Cleaner

EZVIZ-RH2-Smart-Cordless-Wet-and-Dry-Vacuum-Cleaner

Specifications

  • Model: CS-RH2-MGA2
  • Battery Capacity: 4000 mAh
  • Voltage: 21.6 V
  • Runtime: 40 min
  • Power: 200 W
  • Dustbin Capacity: 850 mL
  • Water Tank Capacity: 750 mL
  • Weight: 4.55 kg
  • Dimensions: 270 x 257 x 1160 mm
  • Manufacturer: Hangzhou Ezviz Software Co., Ltd.
  • Model Variant: CS-RH2-MGA2-D
  • Power Supply: 200-240 V~, 50/60 Hz
  • Charging Power: 210 W
  • Charging Voltage: 26.0 V
  • Charging Current: 1.0 A

Product Usage Instructions

Product Safety Notice
Before using this product, read all the content of this user manual carefully, install the device in accordance with the manual, and keep this manual for future reference. To reduce the risk of fire, electric shock, or other injuries, follow these operation requirements:

  • This device is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the device by a person responsible for their safety.
  • Children should be supervised to ensure that they do not play with the appliance.
  • For the European community, this equipment can be used by children aged 8 years and above and by persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been provided with supervision or instruction concerning the safe use of the device and understand the hazards involved.
  • If the charger or plug is damaged, discontinue use and contact our professional maintenance technicians for replacement to prevent danger.
  • Do not vacuum substances with high temperatures (such as burning cigarettes, matches, hot ash, etc.) superfine substances (such as lime, cement dust, plaster, gypsum, ashes, and toner), or sharp fragments (materials not physically defined as glass).

Applicable Operating Environments
This product is suitable for use in environments with hard floors, including varnished wood floors, stone floors, rubber floors, marble, granite, tile, wood, laminate, bamboo, and surfaces of all types of tile and porcelain. Do not use the device to vacuum toner from printers or copiers as it may cause fire or explosion.

Correct Use of Cleaning Solution
Use the correct amount of cleaning solution as adding too much to the electric motor could cause damage. Use the cleaning solution recommended by us, as the use of other cleaning solutions could damage the device.

Unboxing and Components:
When you unbox the product, you will find the following components:

  • Main body of the device
  • Charging base
  • Round brush
  • Cleaning brush
  • HEPA filter shelf
  • Cleaning brush/round brush shelf
  • Star key

Component Description:

The product components include:

  • Handle
  • Rotating brush
  • Charging base
  • Cleaning brush/rotating brush shelf
  • Charging base interface
  • Power adapter socket
  • HEPA filter shelf

Operating Modes:
The product has the following operating modes:

  • Smart Mode
  • Powerful Mode
  • Drying and antibacterial rotating brush mode

Additional Information
For more details about the product, usage tips, and safety information, visit the EZVIZ website at http://www.ezviz.com/eu. For recycling information, please refer to http://www.recyclethis.info.

Trademark Recognition
All EZVIZ trademarks and logos are the property of Hangzhou EZVIZ Software Co., Ltd. EZVIZ does not assume responsibility for damages resulting from illegal use of the product.

Legal Disclaimer
Hangzhou EZVIZ Software Co., Ltd. reserves all rights to this manual. No part of this user manual may be reproduced, altered, translated, or distributed in any form without prior written consent from EZVIZ. The information in this manual is for descriptive purposes only and is subject to change without notice. The latest version can be found on the EZVIZ website.

COPYRIGHT Notice
© Hangzhou EZVIZ Software Co., Ltd. All rights reserved. The trademarks, terms, images, and graphics are the property of Hangzhou EZVIZ Software Co., Ltd. and may not be reproduced in any form without the express written consent of EZVIZ.

Frequently Asked Questions (FAQ)

Problem: Poor Battery Life or Charging Issues

Cause: Weak battery or charging failure.

Solution:

  1. Clean the round brush.
  2. Reinstall components and clean the round brush.
  3. If the device battery is weak, ensure proper charging.
  4. Dry the HEPA filter thoroughly after washing before reusing.

What should I do if there is no obvious dirt on the floor while the intelligent mode icon changes?

If the dirt sensor is covered with dirt, restart the device after cleaning the blockage in the suction nozzle tubes.

Why is the vacuum cleaner not functioning?

Make sure the device is fully charged before use. If the round brushes do not rotate due to trapped hair, clean the round brush. If the dirty water tank is full, empty and clean it.

What causes a decrease in suction power?

Check for blockages in the suction nozzle or if the HEPA filter is dirty and clean it before use.

What should I do if I hear an abnormal sound from the motor?

If the dirty water tank is full, empty and clean it. Additionally, check if the HEPA filter is dirty and clean it thoroughly.

How can I ensure proper care of the battery?

Charge the battery fully before the first use and after daily use. If not used for a long time after purchase, charge the device for 3 hours every 3 months.

References

Read User Manual Online (PDF format)

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