American Standard 3517A101 Touchless Chair Height Toilets User Manual

American Standard 3517A101 Touchless Chair Height Toilets

OVERVIEW

American Standard is devoted to making life, in the heart of your home, better every day… …so, thank you for inviting us in! With the very best in kitchen and bathroom products, we are here to help make your life happier, healthier, and simpler. Our commitment to quality, innovation, and performance has made us part of your everyday routine for nearly 150 years, and we look forward to being a part of your life for many years to come. Learn more at www.americanstandard.com

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Try the easy-scan QR code to quickly enter your information or find your product’s detailed warranty here: americanstandard- us.com/support/warranty

Registering allows you to keep your product information safe, and us the ability to contact you in the event of a product recall or any news about your purchase.

And if ever you have a question or need help…?

• Call us at 1-855-815-0004

INSTALLATION INSTRUCTIONS

Thank you for selecting American Standard – the benchmark of fine quality for over 150 years. To ensure this product is installed properly, please read these instructions carefully before you begin. Certain installations may require professional help.

INSTALLATION PREPARATION

• Please unpack carefully and identify all parts needed for installation by using the Box Contents page as a reference. Inspect the product and report any damages or missing parts immediately to customer care by calling 855-815-0004. Follow the prompts for consumer/bathing. Local building codes vary by location. Observe all local plumbing and building codes.

NOTE: Take extra care in handling the front surfaces of the walls. Use only non-abrasive cloths to avoid scratching.

• Wear protective equipment during installation to avoid injury.
• Please keep these instructions for aftercare and customer service details.

INSIDE THE BOX

SOLD SEPARATELY

BEFORE INSTALLING YOUR TOILET

please see your product spec page to verify the dimensions and water supply connections. Visit our website where you can search by Model number for the product spec page at: http://www.americanstandard-us.com

IF REMOVING AN EXISTING TOILET

INSTALLATION INSTRUCTIONS

BACK-TO-BACK INSTALLATION
Depending upon your plumbing and venting conditions, the flow from this toilet in a back-to-back installation may create a vacuum on the system and draw water from the opposing bowl. The National Standards Plumbing Code prohibits the use of a cross fitting for drainage as throw-over is possible. The code does approve a directional “Y” style fitting with proper venting to direct the water downward and away from the other toilet.

• Recommended fitting type for back-to-back installations.

SECURE FLANGE

ATTACH WAX RING

CONNECT SUPPLY HOSE

• TIP: Place 2 pieces of masking tape on the floor (as shown) to help with alignment in step 4.
• NOTE: If installing a Concealed Trap Toi-let Bowl, connect the supply hose to the supply valve. (See step 7.)

PLACE TOILET ON FLANGE

Apply weight evenly. Do not move after placement. The water-tight seal may break.

• NOTE: Bowl with exposed trapway shown.

ATTACH BOWL TO FLOOR KNOBS

NOTE: Exposed trap shown. Bolt caps are not used for Concealed Trap models.

• Hand tighten only. Do not over-tighten.

ATTACH TANK TO BOWL GASKET

• Install tank grommets and tank bolts in the bottom of the tank as shown.
• Place the tank gasket over the tank nut ensuring there are no gaps between the gasket and the chinaware.
• Tank to Bowl Gasket

CONNECT WATER SUPPLY

• Thread, then hand tighten the water supply. This is best done when using Concealed Trap Bowl.

CONNECT TANK AND BOWL

Tighten handles alternately until the tank contacts the bowl. HAND TIGHTEN ONLY! For seat installation, see the instructions included with the seat.

WARNING: Over-tightening of water supply line nuts could result in breakage and potential flooding.

If the connection leaks after hand tightening, replace the supply line. If the connection continues to leak with the new supply line, replace the fill valve. Do not use plumber’s putty, pipe dope, or any other sealant on the water supply connection. Use of plumber’s putty, pipe dope, or any other type of sealant will void the warranty.

FLUSH VALVE

FLUSH CONTROL MODULE

• A. Remove the plastic Flush Control Module / Battery Pack Clip from the box, snap it, and place it over the “Flush Valve In-Line Filter” area.
• B. Remove the Flush Control Module / Battery Pack from the procedure in “Operational Guide”, steps 4 to 9 under “Changing Batteries / Flush Control Module in Tank to add batteries to the module. (ref illustration from attached drawing)

HAND SENSOR MODULE

Remove the Hand Sensor Module from the box and follow the procedure in the “Operational Guide”, steps 1 to 3 under “Changing Batteries / Hand Sensor Module”, while also referencing the NOTES portion at the end. Also reference under the “Operational Guide”, “and Installation of Hand Sensor Module”, for preferable locations to mount the Hand Sensor Module.

OPERATING THE TOUCHLESS FLUSH

A simple hand wave over the sensor face within a 1-1/2 inch distance for two seconds triggers a powerful flush for a more hygienic bathroom experience. The 2-1/2 inch diameter, adhesive tape-backed sensor module is supplied with mounting screws and can be installed on the wall within 3 feet of the toilet or on top of the toilet tank itself.

PRESS AND HOLD THE PUSH BUTTON

Press and hold the push button actuator on the left side of the tank for two seconds to induce manual flush in the event batteries need replacing.

Please utilize the included signage should you feel it necessary to communicate to users how to activate the hygienic touchless flush. The signage can be affixed to the top of the tank or around the flush actuator.

OPERATIONAL GUIDE

Cadet Touchless Toilet Operational Guide : Follow the instructions below for installing batteries in the Flush Control Module and Hand Sensor Module.

LOW BATTERY Indication

• FLUSH CONTROL MODULE : When waving the hand over the Hand Sensor Module and it starts to slowly flash 12 times, indicates that the batteries in the Flush Control Module within the tank need to be replaced.
• HAND SENSOR MODULE: When the batteries are low on the Hand Sensor Module, the module will flash quickly 5 times indicating the batteries need to be replaced.

Changing Batteries / Flush Control Module in Tank:

1. Turn OFF the water supply to the toilet, then flush the toilet to remove water from the tank.

2. Remove the lid from the tank and identify the “Flush Control Module”. (ref. illustration of the module on page 5 above)

3. Disconnect connector wires from the flush valve to the Flush Control Module to separate the Control Module from the Flush Valve and remove the Flush Control Module/AA Battery Pack (ref. illustration on page 5 above).
   Note: Ensure wires do not fall into water or get wet.

4. Using a small Philips Head Screwdriver, remove the single screw holding the Flush Control Module cover and gently remove the cover to reveal the AA battery pack.

5. Remove the battery pack and remove all 4 AA batteries, then replace them with new alkaline batteries.

6. Place the battery pack back into the Flush Control Module container making note of the TOP & BOTTOM and orientation within the container (labeled on the battery pack).

7. Snap Flush Control Module cover over the battery pack, replace the screw and securely tighten.

8. Connect wires from the Flush Control Module and flush the valve together, replace the module with the flush valve holder.

9. Turn On the water supply, and allow the tank to fill with water.

Changing Batteries / Hand Sensor Module:

1. Remove the 2 screws on the back of the hand sensor module and remove the rear cover. Note: There is a rubber O Ring around the rear cover to reduce moisture from getting into the sensor which provides a snug fit and may require some effort to remove. A small flat-head screwdriver will make it easier to remove.
2. Remove 3 AAA batteries and replace them with new alkaline batteries.
3. Replace the rear cover and screw it into place.

If Hand Sensor is equipped with a locking/security feature e it will be necessary to use a flat head screwdriver of approximately 1/8” (3 mm) wide to press and release the latching mechanism to remove the sensor from the location it is mounted to.

NOTE: Replace Hand Sensor Module batteries within 3 minutes after installing batteries in Flush Control Module to allow codes to match or synchronize to each other. After installing batteries, wave your hand over the Hand Sensor Module once which will complete code matching. If the Hand Sensor Module lights up after battery installation but the toilet does not flush, remove the battery, wait 1 minute, then replace the battery to match or synchronize codes.

Sensor NOTE I: On the hand sensor, the hand needs to wave slowly over the sensor 2 inches from the surface. Also, the hand sensor needs to be within 3 feet of the toilet. Keep the hand sensor at a location where it will not accidently flush if something comes within proximity of it.

Sensor NOTE II: When cleaning around the toilet, mainly the hand sensor, if a person cleaning comes close to the sensor the toilet may flush when
not needed.

Installation of Hand Sensor Module

1. The hand sensor module can be installed on a wall or nearby of the toilet within 3 feet using wall anchors and screws, double stick tape, or Velcro Adhesive strips. Ensure the placement of the hand sensor can be reached by hand when sitting on the toilet.

Hand Sensor with Locking Feature

1. If mounting the sensor onto a wall using wall anchors and screws, double stick tape, or Velcro Adhesive strips, ensure the release latch on the sensor mounting plate is pointing toward the bottom.

Water Level Adjustment:

1. Turn on the water supply. Adjust the water level to the water level line indicated on the back of the tank. To Raise the water level in the tank, use a Philips screwdriver, turn the adjustment screw on top of the flush valve (ref. illustration above on page 5) in a clockwise direction or the direction of the “+” symbol.
2. To Lower the water level in the tank, turn the adjustment screw on top of the flush valve in a counterclockwise direction or the direction of the “-“ symbol.

Cleaning Flush Valve In-Line Filter:

1. Shut OFF the main water supply to the toilet.
2. Disconnect the water supply hose to the Flush Control Tower using an adjustable wrench. (ref. illustration on page 5)
3. To remove the filter, there is a white plastic strip (tab) protruding in the center, using a small player, gently pull on the strip to remove the filter. Note: Filter has a rubber O ring around it which creates a snug fit and may require some effort to remove.
4. Clean the filter with clean water and a soft brush.
5. Re-install the filter, securely connect the water supply hose, turn ON the water supply, and check for proper operation.

Manual Flush Backup
If there is a Low Battery condition or some electronic failure of the Hand Sensor or Flush Control Module, the toilet can still be flushed manually using the Manual Flush Button on the outside of the toilet tank. Fully press and hold the button for 2 to 3 seconds until a complete flush is achieved.

TROUBLESHOOTING GUIDE

b.  Low battery in Flush Control or Hand Sensor Module.

c.  Incorrect water level in the tank

d.  The Flush piston or lift rod is stuck.

e.  No water in the tank

f.   Toilet is clogged

g.  Touchless hand swipe was too fast

h.  Touchless hand swipe was not in the sensor detection area

i.   Water supply valve closed

j.   Supply line blocked

k.  Sand or debris lodged in the filter screen

| a.  Install 4 alkaline AA batteries to the Flush Control Module and 3 AAA batteries to the Hand Sensor Module.

b.  Follow the procedure for low battery indication of the Hand Sensor or Flush Control Module.

c.  If the water level is too low or too high, flush performance is affected. Fill water in the tank to the correct level, as specified on the back of the tank. See the “Water Level Adjustment” procedure.

d.  Check if the piston or lift rod moves freely.

e.  Fill the tank with water to the level specified on the label on the back of the tank.

f.   Lift the toilet lid and disconnect the “Flush Control Cable” from the Battery Pack/Flush Control Module. Unclog toilet. Press and hold the “Manual Flush Button” for 2 to 3 seconds to clear the trap way and confirm the trap is clear of clog. Reattach ‘Flush Control Cable”.

g.  Initiate a slightly slower hand swipe within the sensor area.

h.  Sensor detection area is directly in front of the sensor face and up to 2 inches away from the surface.

i.   Open the valve and allow water to fill the tank.

j.   Shut off the water supply, disconnect the supply line and inspect all gaskets and washers. Reassemble.

k.  Shut OFF the water supply to the toilet. Follow the procedure for “Cleaning Flush Valve In-Line Filter”.

Leaking| a.  Incorrect water level

b.  Debris on the sealing surface

c.  Loose Shank Nut

d.  Refill water level is too high

e.  The refill tube is not installed properly.

| a.  If the water level is too low or too high, flush performance is affected, and leaking may occur. Fill the water in the tank to the correct level, as specified on the label on the back of the tank.

b.  Remove debris on the sealing surface causing the leak.

c.  Tighten the Shank nut to eliminate the leak.

d.  Leaking occurs through the overflow tube due to the Fill Valve float setting too high. Lower the float setting until the Fill Valve refills to the correct water level. See “Water Level Adjustment Procedure”.

e.  Adjust the refill tube and ensure the end of the tube is above the water line.

Partial Flush| a.  Refill tube is not installed in the Overflow Tube

b.  Incorrect water level

c.  Manual Flush Button not fully depressed

| a.  Connect the refill tube to the Overflow Tube.

b.  If the water level is too low or too high, flush performance is affected. Fill the water in the tank to the correct level, as specified on the label on the back of the tank. See “Water Adjustment Procedure”.

c.   Press the Manual Flush Button further.

Unintended Flush| a. Motion or object in the sensor area| a. Remove the item from the sensor activation area.
Manual Flush Button

not working

| a.  Manual Flush Button is not depressed completely

b.  There is no water in the tank

c.  Incorrect water level

| a.  Press the Manual Flush Button further for 2 to 3 seconds for a complete flush.

b.  Fill the tank with water to the level specified on the label on the back of the tank. See “Water Adjustment Procedure”.

c.  If the water level is too low or too high, flush performance is affected. Fill the water in the tank to the correct level, as specified on the label on the back of the tank. See “Water Adjustment Procedure”.

Hand Sensor Module flashes slowly 12 times| a. Indicates battery power is low in the Flush Control Module in the tank| a. Replace batteries in the Flush Control Module in the tank.
PROBLEM| POSSIBLE CAUSE| CORRECTIVE ACTION
---|---|---
Hand Sensor Module flashes quickly 5 times| a. Indicates battery power is low in the Hand Sensor Module| a. Replace batteries in the Hand Sensor Module.
Toilet leaks| a.  Poor supply line connection

__

b.  Poor bowl to tank/floor connection

| a.  Remove supply line, inspect, and reconnect. Replace the supply line if the leak continues.

b.  Review Steps 2 through 8 of the installation procedure.

Toilet bowl rocks after installation| a.  Wax ring not fully compressed

b.  Floor not level

| a.  Retighten bowl-to-floor knobs.

b.  Use toilet shims and/or place a bead of caulk around the base of the toilet.

The Hand Sensor Module can light up by sensing but does not flush| a.  The Flush Control Module in the tank is not connected properly.

b.  The codes of the Hand Sensor Module and Flush Control Module are not matched or synchronized to each other.

c.  The battery pack in the Flush Control Module may not be orientated correctly.

| a.  Ensure the wire from the Flush Control Module to the Flush Valve Body is fully connected.

b.  Install Hand Sensor Module batteries within 3 minutes after installing Flush Control Module batteries to allow codes to match or synchronize.

__

c.  Orientate the batteries in the battery pack

CARE AND CLEANING

When cleaning your toilet, wash it with mild, soapy water, rinse thoroughly with clear water, and dry with a soft cloth.

WARNING: Do not use in-tank cleaners. These products can seriously corrode things in the tank. This damage can cause leakage and property damage. American Standard shall not be responsible or liable for any damage caused by the use of in-tank cleaners.

FCC STATEMENT

Control module FCC ID: 2AW23-D7020-01
Sensor module FCC ID: 2AW23-D7020-02
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful Interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used under the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

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(sale receipt). If you need assistance or do not have access to our website, please contact American Standard Customer Care at: 800-442-1902. An American Standard representative will assist in completing
the warranty registration.

• In California, your warranty rights remain intact even if you do not complete the registration process.

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UNITED STATES
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References

• Kitchen and Bathroom Fixtures - Faucets, Sinks, Toilets, and Accessories
• Warranty

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