SANELA AUSTERE Sensor Tap Installation Guide

May 15, 2024
SANELA

SANELA AUSTERE Sensor Tap

Specifications

  • Finish: Tempered Water
  • Water Temperature: Cold and pre-mixed
  • Power Supply: 230V input, 24V output (to faucet)
  • Control: Sensor Activated
  • Operating Voltage: 24V
  • Active Range: Hands within active range, water flows; Hands removed from active range, water stops
  • Recommended Pressure: Operating pressure range
  • Rate of Flow: After 5 mins of use, water will stop
  • Water Inlet Dimensions: Standard
  • Warranty: Refer to manufacturer’s warranty information

Product Usage Instructions

External Power Supply Installation

  1. Ensure mains power supply is off.
  2. Mark mounting point(s) on the surface.
  3. Drill and insert appropriate wall anchors if required.
  4. Remove cover from mounting box and fix it to the wall.
  5. Pass mains (230V) power supply into the mounting box via grommet and terminate accordingly.
  6. Reinstall cover of mounting box and ensure it is sealed properly.

Faucet Installation

  1. Install 1/2 angle valve from the external power supply.
  2. Flush lines thoroughly.
  3. Fit mounting screw, o-ring, and rubber gasket.
  4. Pass mounting screw, hose, and electrical connections through the vanity.
  5. Fit mounting plate and hex nuts.
  6. Fit filter into angle valve.
  7. Note the arrow on the solenoid valve and fit connection hose and solenoid accordingly.
  8. Connect the faucet to the solenoid valve and external power (24V outlet) supply to wago connectors on the faucet.
  9. Turn angle valve on and check all connections.

Powering On:
Do not come within the active range initially. Turn on the power supply. The faucet will automatically adjust the sensing range  during the first 10 seconds. The LED on the sensor will continually flash; avoid coming into the active range during this time.

FAQ

Q: How do I adjust the sensing range of the faucet?
A: The faucet will automatically adjust the sensing range during the first 10 seconds after powering on. If you need to modify factory settings, request the Sanela remote SLD03.

Installation & maintenance instructions.

General Information

  • Designed for indoor use only. Do not expose to elements of nature.
  • All plumbing and electrical connections must be made in accordance with AUS / NZ standards.

Warnings

  • Read all instructions before attempting to install this system. It is recommended a qualified & registered plumber completes the install.
  • Ensure pipe work is thoroughly flushed before installing the solenoid assembly. Solenoid components are susceptible to debris and require additional flushing compared to a standard plumbing fixture.
  • Consideration should be given to any regulations relating to an air gap, an air break or double check valve to protect against back flow.

Operating Instructions and Parts Manual

Please read carefully before attempting to assemble, install, operate or maintain the product described. Protect yourself and others by observing all safety information. Failure to comply with instructions could result in personal injury and/or property damage. Retain instructions for future reference.

Sanela Austere Sensor Tap
Sensor activated tapware for cold and pre-mixed water. High quality electronics combined with elegant aesthetics.

Specifications

  • Finish Chrome
  • Water Temperature For cold or premixed water (thermostatic mixing valve available)
  • Power Supply 24V DC (230V AC into power supply)
  • Control Infra-red sensor
  • Operating Voltage 24V DC, 7W
  • Active Range Standard 0.13 – 0.19 m, START/STOP program 0.25 – 7.75secs
  • Recommended Pressure 0.1 – 0.6 Mpa (1-6 Bar)
  • Rate of Flow 3.8 l/min (6 l/min or  1.9L/m avaiable on request)
  • Water Inlet Male thread G 1/2”
  • Dimensions Height 152mm, Depth 145mm, Tap Diameter Ø 54, Hole Ø 35mm, Nosing 97mm, Discharge Height 128mm
  • Warranty 24 Months

Planning

  • Ensure an appropriate piping design (sizing etc). This will eliminate issues arising from flow, pressure and water hammering.
  • Where appropriate install necessary filters, water hammering arrestors and water pressure reducing valves (recommended pressure 1 to 6 bar). This will minimise future maintenance.
  • Install the angle valve to enable ease of future maintenance.

Tempered Water

  • An appropriate thermostatic mixing valve (TMV3) should be installed to ensure a safe regulated water temperature. These are available from SPL – SST THERMO VALVE

Components

SANELA-AUSTERE-Sensor-Tap- \(1\)

1 Faucet Components
2 Angel Valve
3 Connection hose
4 Filter
5 Solenoid Valve

Standard Functions

  • Hands within active range, water flows
  • Hands removed from active range, water stopsSANELA-AUSTERE-Sensor-Tap- \(2\)
  • Operating pressure range
  • After 5 mins of use water will stop SANELA-AUSTERE-Sensor-Tap- \(3\)

External Power Supply Installation

Input 230V / 50 Hz
Output 24 V DC
IP rating IP 55
Operating temperature 5°C – 40°C
Rated power 10W

SANELA-AUSTERE-Sensor-Tap- \(4\) Important
To be installed in accordance with all NZ electrical regulations. It must be carried out  by a qualified professional.
Positioning of the mounting box should be 500mm from the floor and consider:

  1. Moisture ingress due to plumbing fault
  2. Ongoing maintenance and accessibility

The mounting box can be surface mounted or within the service or ceiling cavity.

  1. Ensure mains power supply is off
  2. Mark mounting point(s) on surfaceSANELA-AUSTERE-Sensor-Tap- \(5\)
  3. Drill and insert appropriate wall anchors if required
  4. Remove cover from mounting box SANELA-AUSTERE-Sensor-Tap- \(6\)
  5. Fix mounting box to wall
  6. Pass mains (230V) power supply into mounting box via grommet and terminate accordingly SANELA-AUSTERE-Sensor-Tap- \(7\)
  7. Reinstall cover of mouting box and ensure sealed. Tighten grommet to ensure snug around cables SANELA-AUSTERE-Sensor-Tap- \(8\)

Note: Power supply should be secured via current breaker before the external supply (not included)

Faucet Installation

SANELA-AUSTERE-Sensor-Tap- \(9\)

  • Pass mounting screw, hose and electrical connections through vanity.
  • Fit mounting plate and hex nuts SANELA-AUSTERE-Sensor-Tap- \(10\)
  • Fit filter into angle valve
  • Note arrow on solenoid valve SANELA-AUSTERE-Sensor-Tap- \(11\)
  • Fit connection hose and solenoid. Note 8
  • Connect faucet to solenoid valve SANELA-AUSTERE-Sensor-Tap- \(11\)
  • Connect external power (24V outlet) supply to wago connectors on faucet. (Note polarity: brown to brown, white to white)
  • Turn angle valve on and check all connections SANELA-AUSTERE-Sensor-Tap- \(13\)
  • Do not come within active range
  • Turn power supply on
  • It is necessary, for the proper function, to keep the unit under constant voltage (don´t connect the power supply unit behind the switch into the light circuit)SANELA-AUSTERE-Sensor-Tap- \(14\)
  • Once power is turned on, faucet will automatically adjust sensing range during first 10 seconds. The LED on sensor will continually flash, do not come in active range during this time.

Important

  • Pipework is required to be flushed thoroughly prior to faucet and solenoid installation. Foreign debris may reduce level of flow and in some cases damage the solenoid valve.
  • The sensor of the faucet must not be obstructed.
  • Avoid positioning reflective objects or surfaces in front of the faucet sensor. This can cause false activation i.e. mirrors opposite faucet. With wall mounted faucets pay particular attention to the distance between the bottom of the basin and the faucet (minimum of 300mm) and the location and material of the basin waste (avoid mounting directly over the waste and/or choose non reflective options).
  • All plumbing and electrical installation must be carried out by a qualified person and in accordance with applicable codes and regulations.

Note: If you require to modify any of the factory settings please request the Sanela remote SLD03. SANELA-AUSTERE-Sensor-Tap-
\(16\)

Maintenance

  • It is recommended that the solenoid valve and all filters be inspected for foreign debris and cleaned annually (more frequently if necessary)
  • Clean faucet regularly using soapy water and a soft cloth or wet sponge
  • DO NOT clean faucet with any abrasive material or chlorine/acid based cleaning product. This may damage the filter of the infrared sensor and/or the finishing of the faucet.

Troubleshooting

Symptom Possible Cause Corrective Action

No water flow – is LED on sensor flashing red when hands are within active range?|

  • Water supply
  • Water connections
  • Filter is clogged
  • Faucet to solenoid power connection
  • Faulty solenoid

|

  • Ensure water at source
  • Ensure connections
  • Clean filter (angle valve
  • and solenoid)
  • Reconnect plugs from faucet to solenoid valve
  • Replace solenoid

No water flow – LED on sensor NOT flashing when hands are within active range.|

  • Power supply
  • Power connectors to faucet (wago connectors)
  • IR sensor damaged
  • Faulty IR sensor

|

  • Ensure power at source
  • Check all connections and polarity
  • Replace IR sensor filter
  • Replace IR sensor

Water doesn’t stop flowing|

  • Dirty IR sensor
  • Obstruction in detection zone
  • Water drop on sensor eye
  • Ghost sensing due to reflection
  • Debris in solenoid

|

  • Clean IR sensor
  • Remove obstruction
  • Wipe sensor
  • Remove reflective surface or reposition
  • Clean and/or replace solenoid

Reduced flow rate|

  • Filter clogged
  • Aerator clogged
  • Water supply

|

  • Clean filter
  • Clean aerator
  • Check perssure / flow at source

Supreme Comprehensive Warranty

Your Supreme sensor tap is fully guaranteed against defective materials and faulty workmanship commencing from the date of sale (according to SPL’s records), subject to it being installed and maintained in accordance with the manufacturer’s instructions.
SPL (2021) Limited warrants that should any part of the sensor tap fail within the given warranty period (24 months), it will be remedied by SPL. The tap should be returned to SPL (2021) Limited for all warranty claims. The cost of cartage will be payable by the customer.

This warranty excludes:

  • Incorrect installation, or installation that does not specifically follow the installation guidelines supplied
  • Failure to follow manufacturer’s maintenance instructions
  • Damage/Failure resulting from:
    • the use of non-authorised parts
    • authorised parts not installed in accordance with the manufacturer’s instructions
    • accidental damage, negligent use, misuse, vandalism, neglect
    • damage caused either directly or indirectly by external sources (incorrect power supply, natural disaster, or insect infestation)
  • Water ingress caused by property maintenance or flooding
  • Negligent cleaning practices (water ingress, harmful chemical etc)

The above includes consequential damage to any other goods, furnishings, or property.

  • Normal wear and tear and consumable parts (batteries etc)
  • This warranty does not displace any statutory warranty in relation to the dispenser but any liability of SPL (2021) Limited under any statutory warranty will be limited to a replacement or repair of the dispenser or payment of
    the cost of such replacement or repair at the sole discretion of SPL (2021) Limited

Note

  • Warranty only extends to products purchased and installed in New Zealand.
  • Contamination or poor water quality is not covered by product warranty.
  • Damage to solenoid caused by inadequate flushing or excess water pressure is not covered by the product warranty.

SPL Limited
PO Box 437, Cambridge 3450 New Zealand
p. +64 7 823 5790
e. office@splwashrooms.co.nz
splwashrooms.co.nz

References

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