Riester EliteVue Otoscope 2.5XL XL Xenon Lamp User Manual

June 3, 2024
Riester

Riester EliteVue Otoscope 2.5XL XL Xenon Lamp LOGO

Important information to consider before taking the product into

operation

You have purchased a high-quality Riester diagnostic instrument set which was manufactured in compliance with Directive 93/42 EEC and is subject to constant quality checks of the strictest kind. The outstanding quality will ensure that your diagnoses are reliable. In these instructions for use, the use of the Riester battery handles as well as the instrument head and its accessories are described. Read the instructions for use through carefully before taking the product into operation and keep them safely. Should you have any questions, please feel free to contact either us or your responsible representative for Riester products anytime. You can find our address on the last page of this manual. We will be glad to give you the address of our representative upon request. Please note that all of the instruments described in this manual are intended solely for use by appropriately trained personnel. Please also note that the correct and safe function of our instruments is only ensured if both the instruments used and their accessories are exclusively from Riester.
Warning :
Please note that the proper and safe functioning of our instruments is only guaranteed if both the instruments and their accessories are exclusively from Riester.
The use of other accessories may result in increased electromagnetic emissions or reduced electromagnetic immunity of the device and may lead to incorrect operation.
Caution/contraindications

  • There may be a risk of ignition of gases if the instrument is used in the presence of flammable mixtures or mixtures of pharmaceuticals.
  • The instrument heads and battery grips must never be placed in liquids.
  • During a longer eye examination using the ophthalmoscope, the intensive exposure to light can damage the retina.
  • The product and the ear funnel are non-sterile. Do not use on injured tissue.
  • Use new or sanitized ear funnels to limit the risk of cross-contamination.
  • The disposal of used ear funnels must occur in accordance with current medical practices or local regulations regarding the disposal of infectious, biological medical waste.
  • Use only accessories/consumables from Riester or Riester-approved accessories/ consumables.Cleaning frequency and sequence must comply with regulations for the cleaning of non-sterile products in their respective facility. Cleaning/disinfection instructions in the operating manual must be observed.
  • The product may only be used by trained personnel.

Safety instructions:

  • Manufacturer
  • CE marking
  • Temperature limits in °C for storage and transport
  • Temperature limits in °F for storage and transport
  • Humidity limitation for storage and transport
  • Fragile, handle with care
  • Store in a dry place
  • „Green Dot“ (country-specific)
  • Warning, this symbol indicates a potentially dangerous situation.
  • Device of protection class II
  • Type B application part
  • For one-time use only
  • Attention: Used electrical and electronic equipment should not be treated as normal household waste but should be disposed of separately in accordance with national and EU regulations.
  • Batch code
  • Serial number
  • Please note the operating instructions

Battery grips

Purpose/indication

The Riester battery handles serve to supply the instrument heads with energy (the lamps are included in the respective instrument heads). They furthermore serve as holders.

Battery grip product range

All instrument heads described in this manual fit the following battery grips, and can therefore be combined individually. All instrument heads also fit on the grips of the wall model  ri-former®.
ATTENTION!
LED instrument heads are only compatible with a specific serial number of the ri-former® diagnostic station. Information about the compatibility of your diagnostic station is available upon request.
For ri-scope® L otoscopes, ri-scope® L ophthalmoscopes, perfect, H.N.O., praktikant, deluxe®, Vet, Retinoscope Slit and spot, ri-vision® and EliteVue:

Battery grip type C with rheotronic® 2.5 V

To operate these battery handles, you need 2 standard alkaline batteries type C Baby (IEC Standard LR14) or a riaccu® 2.5 V. The grip with the riaccu® from Riester can only be  charged in the Riester ri-charger®.

Type C battery handle with rheotronic®, 3.5 V (for ri-charger® L)

To operate this battery handle, you require:

  • 1 rechargeable battery from Riester with 3.5 V (Item No. 10691, ri-accu® L).
  • 1 ri-charger® L charging unit (Item No. 10705, Item No. 10706)
Type C battery handle with rheotronic®, 3.5 V for charging in a 230 V or

120 V wall socket

To operate this wall socket handle, you require:

  • 1 rechargeable battery from Riester with 3.5 V (Item No. 10692, ri-accu® L)
Type C battery handle with rheotronic® , 3.5 V (for plug charging unit)

To operate this battery handle, you require:

  • 1 rechargeable battery from Riester with 3.5 V (Item No. 10694, ri-accu® L)
  • 1 plug charging unit (Item No. 10707)

New ri-accu® USB
Art. no.10704
Battery grip type C with rheotronic® 3.5 V and with ri-accu®USB charging technology contains:

  • 1 rechargeable battery from Riester with 3.5 V (art. no. 10699 ri-accu®USB)
  • 1 grip type C rheotronic®
  • 1 USB cabel Typ C, charging is possible with any DIN EN 60950 /DIN EN 62368-1 compliant USB source without patient contact (2 MOOP). Riester offers an optional medically approved power supply under art. no. 10709.

Function:
Instrument head with battery grip type C and ri-accu®USB is ready for use during charging. It can therefore be used during a patient examination while it is charging.
ATTENTION!
Takes place during charging (battery grip type C with USB charging technology art. no. 10704), if the medical power supply of Riester art. no. 10709 is used, since this ME system is tested in accordance with standard IEC 60601-1: 2005 (Third Edition) + CORR. 1:2006 + CORR. 2: 2007 + A1: 2012 and is medically approved.
This ri-accu®USB has a charge status indicator.

  • LED is green:              Battery is fully charged.
  • LED flashes green:      Battery is being charged.
  • LED is orange:            Battery is too weak and must be charged.

Specifications:

18650 Li-ion Battery, 3.6 V 2600 mAh 9.62 Wh

  • Ambient temperature:   0 ° to + 40 °C
  • Relative humidity:   30% to 70% non-condensing
  • Transport and storage temperature: -10 ° to + 55 °C
  • Relative humidity: 10% to 95% non-condensing
  • Barometer: 800 hPa – 1100 hPa
  • Operating environment:
    The ri-accu®USB is used exclusively by professional users in clinics and medical practices.

Battery grip type AA with rheotronic® 2.5 V
To operate these battery grips, you need 2 standard alkaline AA batteries (IEC Standard LR6)
Battery grip type C with rheotronic® 3.5 V (ri-charger® L)
To operate this battery grip, you will need:

  • 1 rechargeable battery from Riester with 3.5 V (art. no. 10690 ri-accu® L).
  • 1 charger ri-charger® L (art. no. 10705, art. no. 10706)

Commissioning (inserting and removing batteries and rechargeable

batteries)

ATTENTION!
Use only the combinations described under 2.3 to 2.8!

**Inserting the batteries:

**

Battery grips (2.3 and 2.7) type C and AA with rheotronic® 2.5 V:

  • Turn the battery grip cover anti-clockwise at the lower part of the handle.
  •  Insert the standard alkaline batteries that you need for this battery grip into the battery grip with the plus side pointing in the direction of the upper part of the grip.
  • Screw the battery grip cover firmly back onto the battery grip.
**Removing the batteries:

**

Battery grips (2.3 and 2.7) type C and AA with rheotronic® 2.5 V:

  • Turn the battery grip cover on the lower part of the battery grip anti-clockwise.
  • Take the batteries out of the battery grip by holding the opening of the battery grip slightly downwards and shaking a bit if necessary.
  • Screw the battery grip cover firmly back onto the battery grip.

ATTENTION!
For all factory-installed or separately supplied batteries, the red safety foil on the plus side must be removed before start-up!
ATTENTION!
Only applies to battery grip (2.5) type C with rheotronic® 3.5 V for charging in the
230 V or 120 V socket:
When using the new ri-accu® L, art. no. 10692, make sure that there is no insulation on the spring of the battery grip cover. When using the old ri- accu® L, art. no. 10692, insulation must be attached to the spring (danger of short circuit!).

  • new ri-accu® L
  • old ri-accu® L
Inserting the rechargeable battery:

Battery grips (2.4 and 2.8) type C and AA with rheotronic® 3.5 V (for ri- charger® L). Battery grip type C with rheotronic® 3.5 V (for plug-in charger)
Battery grip (2.5) type C with rheotronic® 3.5 V for charging in a 230 V or 120 V socket.
ATTENTION!
Please observe safety instructions!

  • Turn the battery grip cover at the lower part of the handle anti-clockwise.

  • Remove the red safety foil on the plus side of the battery during initial start-up.

  • Insert the battery approved for your battery grip (see 2.2) into the battery grip with the plus
    side pointing toward the top of the grip. In addition to the plus symbol, you will also find an arrow that shows you the direction of insertion into the battery grip.

  • Screw the battery grip cover firmly back onto the battery grip.

Inserting the rechargeable battery:

Battery grips (2.4 and 2.8) type C and AA with rheotronic® 3.5 V (for ri- charger® L). Battery grip (2.6) type C with rheotronic® 3.5 V (for plug-in charger).
Battery grip (2.5) type C with rheotronic® 3.5 V for charging in a 230 V or 120 V socket.
ATTENTION!
Please observe safety instructions!

  • Turn the battery grip cover anti-clockwise on the lower part of the battery grip.
  • Take the battery out of the battery grip by holding the opening of the battery grip slightly downwards and shaking it a bit if necessary.
  • Screw the battery grip cover firmly back onto the battery grip.

Charging battery grips with rechargeable batteries:

  1. Battery grips (2.4 and 2.8) type C and AA with rheotronic® 3.5 V (for ri-charger® L).

    • Can only be used in the charger ri-charger® L (art. no.10705, art. no.10706) from Riester.
    • The ri-charger® L charger comes with an additional user manual that must be observed.
  2. Battery grip (2.6) type C with rheotronic® 3.5 V (for plug-in charger)

    • It can only be used with the plug-in charger (art. no.10707) from Riester.
      For this purpose, the small round plug is inserted into the lower part of the battery grip through the opening in the battery grip cover in the battery (art. no.10694 ri-accu® L). Now connect the mains plug of the plug-in charger to the power supply. The charge status of the battery is indicated via the LED on the plug-in charger.
      Red light means charging, green light means that the battery is fully charged.
  3. Battery grip (2.5) type C with rheotronic® 3.5 V for charging in the 230 V or 120 V socket.

    • Turn the bottom part of the socket handle anti-clockwise. The socket contacts become visib-le. Round contacts are for 230 V mains operation, flat contacts are for 120 V mains operation. Now plug the grip base into the socket for charging.

ATTENTION!
Before using the socket handle for the first time, it should be plugged into the socket up to a max. of 24 hours.
ATTENTION!
The socket handle must not be charged for more than 24 hours.
ATTENTION!
The grip must never be in the socket when replacing the battery!
Technical specifications:
Optionally 230 V or 120 V version
ATTENTION!

  • If you do not use the device for a long time or take it with you while travelling, please remove the batteries and rechargeable batteries from the grip.
  • New batteries should be inserted when the light intensity of the instrument becomes weaker.
  • In order to obtain an optimal light yield, we recommend that you always insert new high-quality batteries when changing the battery (as described in 3.1 and 3.2).
  • If there is a suspicion that liquid or condensation has penetrated the grip, it must not be charged under any circumstances.
  • This can lead to a life-threatening electric shock especially with regard to the socket hand-
  • To extend the battery life, the battery should not be charged until the light intensity of the
    instrument becomes weaker.
Disposal:

Please note that disposable batteries and rechargeable batteries must be disposed of in a specific way. You can obtain information in this regard from your local community or from your responsible environmental advisor.

Putting on the instrument head

Place the instrument head onto the mount on the upper part of the grip so that the two recesses of the lower part of the instrument head rest on the two protruding battery grip lugs. Press the instrument head lightly onto the battery grip and turn the grip clockwise until it stops. The head is removed by turning it anti-clockwise.

Switching

Battery grips type C and AA on and off. Turn on the instrument by moving the switch ring on the top of the grip in a clockwise direction. To turn the instrument off, turn the ring anti-clock-wise until the unit turns off.

rheotronic® to regulate the light intensity

With the rheotronic®, it is possible to adjust the light intensity on the type C and AA battery grips. The light intensity will be weaker or stronger depending on how often you move the switch ring in the clockwise or anti- clockwise direction.
ATTENTION!
Each time the battery grip is turned on, the light intensity is 100%. Automatic safety shutdown after 180 seconds.
Explanation of the sign on the socket handle:
Attention, follow the user manual!

EliteVue

Purpose/indication

The Riester EliteVue was used to illuminate and examine the ear canal and eardrum in combination with the Riester ear funnels produced.

Caution/contraindications
  • There may be a risk of ignition of gases if the instrument is used in the presence of flammable mixtures or mixtures of pharmaceuticals.

  • The product and the ear funnel are non-sterile. Do not use on injured tissue. Use new or sanitized funnel to limit the risk of cross-contamination.

  • Used ear funnels must be disposed of in accordance with current medical practices or
    local regulations regarding the disposal of infectious, biological medical waste.

  • Only use accessories/consumables from Riester or Riester-approved accessories/consumables.

  • Cleaning frequency and sequence must comply with regulations on the cleaning of non-sterile products in their respective facility. Cleaning/disinfection instructions in the operating manual must be observed.

  • The product may only be used by trained personnel.

Placing and removing ear funnels

Disposable ear funnels can optionally be selected for equipping the Riester (in black colour) or reusable Riester (in black colour) ear funnels. The size of the ear funnel is marked at the back of the funnel.
L1 and L2 funnels
Turn the funnel clockwise until you feel resistance. To remove the funnel, turn the funnel anti-clockwise.
L3 funnel
Place the selected funnel on the chromed metal frame of the otoscope until it clicks into place. To be able to remove the funnel, press the blue eject button. The funnel is detached automatically.

Focusing wheel

With the focusing wheel, you have the option to set the focus range in the ear canal (eardrum). Due to the high quality lens system, you have a 5.5x magnification and a field of view diameter of 11 mm at a distance of about 20 mm.

Pneumatic test

In order to be able to perform the pneumatic test (= an examination of the tympanic mem-brane), you need a ball which is not included in the normal scope of delivery, but which can be additionally ordered. The tube of the ball is fitted to the connection. You can then carefully introduce the required amount of air into the auditory canal.

Technical data for the lamp
  • Otoscope XL 2.5 V        2.5 V    750 mA    av. lifetime 15 h
  • Otoscope XL 3.5 V        3.5 V    720 mA    av. lifetime 15 h
  • Otoscope LED 2.5 V      2.5 V    280 mA    av. lifetime 10.000 h
  • Otoscope LED 3.5 V      3.5 V    280 mA    av. lifetime 10.000 h
Replacing the lamp

EliteVue
Unscrew the instrument head off the battery grip. The lamp is located at the bottom of the instrument head. Pull the lamp out of the instrument head using your thumb and forefinger or a suitable tool. Insert the new lamp firmly.

Care instruction

General note

The cleaning and disinfecting of the medical devices serve to protect the patient, the user and third parties and to maintain the value of the medical devices.
Due to the product design and the materials used, there is no defined upper limit on feasible reprocessing cycles. The service life of medical devices is determined by their function and careful handling.
Defective products must have completed the entire reconditioning procedure before being returned for repair.

Cleaning and disinfection

The instrument head with grip can be cleaned externally with a damp cloth until it is visually clean. Wipe with disinfectant according to the instructions of the disinfectant manufacturer. Only cleaning agents with proven effectiveness should be used under consideration of national requirements. After disinfecting, wipe the instrument with a damp cloth to remove possible disinfectant residue.
ATTENTION!

  • Never place the instrument head with grip in liquids! Make sure that no liquids penetrate the housing interior!
  • The article is not approved for machine reprocessing and sterilization. This can cause irreparable damage!
Sterilization
  • a) Reusable ear funnels
    The ear funnels can be sterilized in the steam sterilizer at 134 °C and 10 minutes hold time.

  • b) Single-use ear funnel
    For one-time use only
    Danger: Repeated use may result in infection.

Spare parts and accessories

You can find a detailed explanation in our brochure Instruments for ENT, which can be down-loaded at www.riester.de https://www.riester.de/en/productdetails/d/ri-scoper-l-premi-um-ent-and- ophthalmic-instruments/ri-scoper-l-otoscopes/

Maintenance

The instruments and their accessories require no special maintenance. If an instrument needs to be inspected for any reason, please send it to us or to an authorised Riester dealer in your area. We will provide you with the name of an authorized dealer upon request.
Notes :

  • Ambient temperature:                  0° to +40°
  • Relative humidity:                        30% to 70%, non-condensing
  • Transport and storage temperature:      -10° to +55°
  • Relative humidity:                        10% to 95%, non-condensing
  • Barometric pressure:                      800 hPa – 1100 hPa
ELECTROMAGNETIC COMPATIBILITY

ACCOMPANYING DOCUMENTS ACCORDING TO
IEC 60601-1-2, 2014, Ed. 4.0
Attention:
Medical electrical equipment is subject to special precautions regarding electromagnetic compatibility (EMC).
Portable and mobile radio frequency communication devices can affect medical electrical equipment. The ME device is for operation in an electromagnetic environment or home health care and is intended for professional facilities such as industrial areas and hospitals.
The user of the device should ensure that it is operated within such an environment.
Warning :
The ME device may not be stacked, arranged or used directly next to or with other devices. When operation is required to be close to or stacked with other devices, the ME device and the other ME devices must be observed in order to ensure proper operation within this arran-gement. This ME device is intended for use by medical professionals only. This device may cause radio interference or interfere with the operation of nearby devices. It may become necessary to take appropriate corrective measures, such as redirecting or rearranging the ME device or shield.
The rated ME device does not exhibit any basic performance features in the sense of EN60601-1, which would present an unacceptable risk to patients, operators or third parties should the power supply fail or malfunction.
Warning:
Portable RF communications equipment (radios) including accessories, such as antenna ca-bles and external antennas, should not be used in closer proximity than 30 cm (12 inches) to parts and cables of the EliteVue instrument head with hand grips specified by the manu-facturer. Failure to comply may result in a reduction of the device‘s performance features.

Directives and manufacturer‘s declaration Electromagnetic emissions

The EliteVue device is intended for operation in an electromagnetic environment as specified below. The customer or the user of the EliteVue device should ensure that it is used in such an environment.
Emissions testing| Compliance| Electromagnetic environment Instructions
HF emissions according to CISPR 11| Group 1| The EliteVue uses RF energy exclusively for internal functions. Therefore, its RF emissions are very low and unlikely to disturb nearby electronic devices.
HF emissions according to CISPR 11| Class B| The EliteVue is intended for use in all establishments, including residential areas and those directly connected to a public supply network that also supplies buildings used for residential purposes.
Emissions of harmonics EC61000-3-2| Not applicable
Emissions of voltage fluctuations, flicker IEC61000-3-3| Not applicable
Directives and manufacturer‘s declaration Electromagnetic immunity

The EliteVue instrument is intended for use in the electromagnetic environment specified below. The custo- mer or user of the EliteVue should ensure that it is used in such an environment.
Immunity testing| IEC 60601 test level| Compliance| Electromagnetic environment – Instructions
Electrostatic discharge (ESD) IEC 61000-4-2| Con: ± 8 kV
Air: ± 2,4,8,15 kV| Con: ± 8 kV
Air: ± 2,4,8,15 kV| Floors should be wood, concrete or ceramic tile.
If the floor is covered with synthetic material, the relative humidity must be at least 30%.
Fast transient electrical disturbances/ bursts IEC 61000-4-4| 5/50 ns, 100 kHz, ±2 kV| Not applicable| The quality of the supply voltage should be that of a typical business or hospital environment.
Surge voltage IEC 61000-4-5| ±0.5 kV voltage Phase-to-phase conductor
±2 kV voltage Line-to-earth
±0.5 kV voltage outer conductor outer conductor
±2 kV voltage outer conductor ground| Not applicable| The quality of the supply voltage should be that of a typical business or hospital environment.
IEC 61000-4-11
Voltage dips, short- term interruptions and fluctuations  in the supply voltage pursuant to IEC61000-4-11| < 0% UT 0.5 period at 0.45, 90, 135, 180, 225, 270 and 315 degrees

0% UT 1 period and 70% UT 25/30 periods

Single phase: at 0 degrees (50/60 Hz)

| Not applicable| The quality of the supply voltage should be that of a typical business or hospital environment.
Magnetic field with efficiency-rated frequencies IEC 61000-4-8| 30A/m
50/60 Hz| 30A/m
50/60 Hz| Mains frequency magnetic fields should be at a level characteristic of a typical location in a typical commercial hospital environment.
NOTE UT is the AC source. Mains voltage before the application of the test level.
Directives and manufacturer‘s declaration Electromagnetic immunity

The EliteVue instrument is intended for use in the electromagnetic environment specified below. The customer or user of the EliteVue should ensure that it is used in such an environment.
Immunity test| IEC 60601 test level| Compliance| Electromagnetic environment Instructions
Guided HF disturbances according to IEC61000-4-6

Radiated RF IEC 61000-4-3

| 3 Vrms 0.5 MHz to 80 MHz 6 V in ISM frequency bands between 0.15 MHz and 80 MHz 80% AM at 1 kH
3 V/m
80 MHz to 2.7 GHz
380 – 390 MHz
27 V/m; PM 50%;
18 Hz
430 – 470 MHz
28 V/m; (FM ± 5 kHz, 1 kHz sine) PM; 18 Hz11
704 – 787 MHz 9 V/m; PM 50%;
217 Hz
800 – 960 MHz
28 V/m; PM 50%;
18 Hz
1700 – 1990 MHz
28 V / m; PM
50%; 217 Hz
2400 – 2570 MHz
28 V/m; PM 50%;
217 Hz
5100 – 5800 MHz
9 V/m; PM 50%;
217 Hz| 10 V/m
27           V/m
28           V/m
9 V/m
28 V/m
28 V/m
9 V/m| Portable and mobile RF communications equipment should not be used closer to any part of the non-contact EliteVue, including the cables, than the recommended distance, which is calculated using the equation applicable to the transmitter frequency.
Recommended separation distance d = 1.2 × P 80 MHz to 800 MHz d = 2.3 × P 800 MHz to 2.7 GHz
Where P is the maximum output power of the transmitter in watts (W) according to the transmitter manufacturer and the recommended distance is given in meters (m).
Field strengths from fixed RF transmitters determined by an electromagnetic site survey should be less than the compliance level in each frequency range.
Interference may occur in the vicinity of devices marked with the following symbol:
NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situations. The electromagnetic propagation is affected by absorption and reflection of structures, objects and people.

  • Field strengths of fixed transmitters, such as base stations for radio (cellular/wireless) telephones and land mobile radios, amateur radio, AM and FM broadcast and television transmissions, cannot be theoretically predicted with accuracy. In order to assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic survey should be considered. If the measured field strength at the location where the EliteVue is used exceeds the above-mentioned RF degree of compliance, the EliteVue should be observed to ensure normal operation. If abnormal performance is observed, additional measures may be required, such as reorienting or moving the EliteVue.
  • With a frequency range over 150 kHz to 80 MHz, the field strengths should be less than 3 V/m.

Recommended distances between portable and mobile RF communications equipment and the EliteVue

The EliteVue is intended for use in an electromagnetic environment in which RF emissions are controlled. The customer or user of the EliteVue can help to avoid electromagnetic interference by observing the mini- mum distance between portable and mobile RF communications equipment (transmitters) and the EliteVue in accordance with the maximum output power of the communication equipment.
Rated maximum output power of the transmitter (W)| Separation distance according to the frequency of the transmitter (m)
| 150 KHz to 80 MHz| 80 MHz to 800 MHz| 80 MHz to 2.7 GHz
0.01| | 0.12| 0.23
0.1| | 0.38| 0.73
1| | 1.2| 2.3
10| | 3.8| 7.3
100| | 12| 23
For transmitters with a maximum output power not listed above, the recommended distance d in metres (m) can be estimated using the equation for the transmitter frequency, where P is the maximum output power of the transmitter in watts (W). according to the transmitter manufacturer.
NOTE 1 At 80 MHz and 800 MHz, the separation distance applies to the higher frequency range.
NOTE 2 These guidelines may not apply in all situations. The electromagnetic propagation is affected by absorption and reflection of structures, objects and people.

WARRANTY

This product has been manufactured under the strictest quality standards and has undergone a thorough final quality check before leaving our factory. We are therefore pleased to be able to provide a warranty of 2 years from the date of purchase on all defects, which can verifiably be shown to be due to material or manufacturing faults. A warranty claim does not apply in the case of improper handling. All defective parts of the product will be replaced or repaired free of charge within the warranty period. This does not apply to wearing parts. For R1 shock-proof, we grant an additional warranty of 5 years for the calibration, which is required by CE-certification. A warranty claim can only be granted if the Warranty Card has been completed and stamped by the dealer and is enclosed with the product. Please remember that all warranty claims have to be made during the warranty period. We will, of course, be pleased to carry out checks or repairs after expiry of the warranty period at a charge. You are also welcome to request a provi-sional cost estimate from us free of charge. In case of a warranty claim or repair, please return the Riester product with the completed warranty card to the following address:
Serial number of batch number
Date, Stamp and signature of the specialist dealer
Rudolf Riester GmbH
Dept. Repairs RR
Bruckstr. 31
D-72417 Jungingen
Germany

References

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