AQUA OPTIMA AUH011 Aurora Instant Hot Filtered Water Dispenser User Manual

May 15, 2024
AQUA OPTIMA

AQUA OPTIMA - logo Water simplified. Aurora user manual

READ ALL INSTRUCTIONS BEFORE USE & SAVE THEM FOR FUTURE REFERENCE

Parts Guide

Before use ensure the filter is fitted in the inner water tank.

AQUA OPTIMA AUH011 Aurora Instant Hot Filtered Water Dispenser - Parts
Guide

Before first use, clean the appliance, following the points in the installation set up and cleaning section.

The AQUA OPTIMA filter system is a device designed to treat drinking water. The system filters mains drinking water through a cartridge that improves the taste of the water by reducing any undesirable substances that may be present. The evolve+ filter cartridges are composed of silver-plated vegetable activated carbon and ion exchange resins. Activated carbon is generally effective in reducing chlorine and its derivatives. Ion exchange resins are generally effective in reducing heavy metals when present in mains water. For informed use, request more information from your water supplier or test the water coming out of your tap at home.
WARNING: The cartridge filters water that MUST BE POTABLE and microbiologically safe (check with the competent authority in your area).

IMPORTANT SAFEGUARDS

Necessary precautions must be taken when using electrical appliances, and these include the following:-

  1. Keep the appliance cord out of reach of children.

  2. This appliance can be used by children aged 8 and above and persons with reduced physical, sensory or mental capabilities or lack of experience of knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with this appliance. Cleaning and user maintenance shall not be carried out by children without supervision.

  3. Install the appliance according to the installation instructions in this user manual.

  4.  Use on a flat heat resistance surface.

  5. Use in a well ventilated area. This appliance emits hot steam.

  6. Ensure the voltage on the appliance rating plate corresponds to that of the mains electricity.

  7. Never place the appliance on or close to sources of heat or very damp places.

  8. Ensure that the power cord does not come into contact with hot surfaces.

  9. NEVER PLACE THE APPLIANCE BODY, PLUG OR POWER CORD IN WATER OR OTHER LIQUIDS; ALWAYS WIPE CLEAN WITH A DAMP CLOTH.

  10. Always ensure that your hands are thoroughly dry before using or adjusting the switches on the appliance, or before touching the power plug or power connections.

  11.  Do not obstruct the ventilation on the sides of the appliance.

  12. This product is intended to filter tap water only. Do not put water of unknown quality or that has been microbiologically impaired into the product. Use only cold or room temperature water. Do not use for the preparation of baby food.

  13. Consume filtered water within three days.

  14. To unplug the appliance, grip the plug and remove it directly from the power socket. Never pull the power cord to unplug the appliance.

  15. Never use the appliance if the power cord or plug are damaged or if the appliance itself is faulty.

  16. Any changes to this product that have not been expressly authorized by the manufacturer may lead to the user’s guarantee being rendered null and void.

  17.  Packaging must never be left within the reach of childresince it is potentially dangerous.

  18.  This appliance is designed for filtering and heating wate

  19. Do not store or use this appliance outdoors.

  20.  If the appliance is used incorrectly, please remove the plug from the socket and contact Aqua Optima customservices.

  21.  The appliance is designed for use with Aqua Optima Evolve+ filters, the performance is not guaranteed if another filters are used.

  22. Do not leave the appliance unattended during operation

  23. Do not clean with solvents or harsh chemicals.

  24.  Do not move the appliance when in use.

  25.  Do not operate appliance with a damaged cord, plug or after the appliance has malfunctioned or been damagein any manner. If the cord is damaged it must be changeby a qualified person to avoid a hazard.

  26. Do not fill the appliance with water over 30°C.

  27.  Do not remove filter while the appliance is running.

  28.  Do not use appliance without the filter correctly placed oif the filter is damaged or broken.

  29.  At first use or after the appliance has been completely drained of water in all tanks, ensure the instructions for first use are followed.

  30. The appliance should not be placed in a cabinet when in use.

  31. Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.

  32. Follow the instructions in the manual. Incorrect use may affect the safety of the product or cause damage to the product itself.

  33. DOMESTIC USE EQUIPMENT FOR THE TREATMENT OF DRINKING WATER
    The AQUA OPTIMA filter system is equipment aimed at treating potable water. It filters mains drinking water through a cartridge that improves the taste of the water by reducing some undesirable substances that may be present.
    The Evolve+ filter cartridge has a lifetime of 100 liters (for a maximum of 3.3 liters filtered per day for 30 days). After the 30 days have elapsed (maximum 100 liters filtered in the period) the cartridge must be replaced.

  34. DO NOT use this product to produce drinking water.

  35.  Never filter hot water.

  36.  Filter only cold running water connected to the domestic water supply.

  37. DO NOT use the filter system with previously treated water.

  38. This appliance is NOT intended for professional use, but for domestic use only.

IMPORTANT NOTES ON THE USE OF THE PRODUCT

  • The cartridge filters water that MUST BE POTABLE IN ANY CASE.
  • For informed use of the product, please check the water quality with your local water authority before use.

Replacement Evolve+ filters are available from all Aqua Optima stockists.
The heating element surface is subject to residual heat after use.
Appliance outlet and other items may be hot after a cycle.
Failure to follow these instructions could cause scalding or damage to the product.
DOMESTIC USE EQUIPMENT FOR THE TREATMENT OF DRINKING WATER

The AQUA OPTIMA filter system is equipment aimed at treating potable water. It filters mains drinking water through a cartridge that improves the taste of the water by reducing some undesirable substances that may be present.
The Evolve+ filter cartridge has a lifetime of 100 liters (for a maximum of 3.3 liters filtered per day for 30 days). After the 30 days have elapsed (maximum 100 liters filtered in the period) the cartridge must be replaced.

Control Panel

On/Off Button: Press for 1 second to activate or deactivate the appliance. Blue light shows when power is on.
Lock: Press and hold for 3 seconds to lock or unlock appliance, white light shows when unlocked, red light shows when locked. Auto lock after 60 seconds of no button pressing (child lock)
Dispense Button: Press to start/stop dispensing, light will fade in & out whilst dispensing.
Temperature Selection: 40°C to 95°C & boiling temperature. Use the up and down arrows to press through settings.
Water Volume Selection: 200 to 1000ml. Use the up and down arrows to press through settings.
Filter Icon: Orange light shows when the filter requires changing. See the instructions for replacing the Aqua Optima Evolve+ filter cartridge in section 3. Set up, first use and cleaning.
Refill Icon: Orange light shows when the water tank needs refilling (Non interactive) or if the tank is not fitted correctly.
Rinse/Descale Icon: A solid orange light shows when appliance requires a rinse cycle performing. Press and hold the button for 0.5 seconds to start the rinse cycle. See the rinsing procedure in section 5. Rinsing Cycle. A flashing orange light indicates the  machine requires descaling. Press and hold the button for greater than 3 seconds to enter descale mode. See the descale procedure in section 6. Descaling.

Set up, first use and cleaning

BEFORE USING THE AURORA APPLIANCE FOR THE FIRST TIME

  • Remove all packaging. There is clear film covering the display, this can be removed.
  • Remove the tank lid and extract the inner water tank and water tank. Wash rinse and dry thoroughly.
  • Prepare filter as per the instructions.

PREPARING THE AQUA OPTIMA EVOLVE+ WATER FILTER CARTRIDGE

Aqua Optima is a unique water filtration system developed to deliver filtered water quickly – reducing chlorine, limescale, organics, herbicides, pesticides, lead and other heavy metals.

  1. Remove all packaging from the filter cartridge. There may be a small residue of black carbon particles in the bag or adhering to the cartridge body; this is normal. These particles are harmless and are washed off during the preparation process.

  2.  Soak the cartridge in a bowl of water for 5-10 minutes to remove all air bubbles (A).

  3.  Flush for 1 minute under a running tap (B).

  4. The filter cartridge is now ready for use.

SET UP THE APPLIANCE AS PER THE INSTALLATION INSTRUCTIONS IN SECTION 7. OF THIS MANUAL

  1. Using the tank handle lift the water tank from the appliance. Take out the inner water tank.

  2.  Ensure the seal ring is installed correctly.

  3. Fit the Aqua Optima water filter cartridge into the underside of the inner water tank, rotating clockwise to lock into place (A). Ensure it is firmly secure.

  4. Reinsert the inner water tank into the water tank.

  5. Attach the power cord to the socket at the base of the appliance (B).

  6. Fill the water tank through the lid to the “MAX” with cold tap water and refit the water tank. Allow the water to filter through to the main tank. Refill the water tank to “MAX” with cold tap water and refit the water tank into the appliance, making sure that the top of the tank is flush with the top of the machine.

  7. Place drip tray and drip tray plate on the front of the appliance (C).

  8. Place jug or vessel under the dispense outlet.

  9. Plug the power cord into the mains socket and turn on.

  10. Using the On/Off button turn the appliance on.

  11. Press & hold Rinse button for 0.5 seconds.

  12. Select the 1000ml dispense volume.

  13. Press the dispense button to start dispensing, Repeat this twice so that 3 litres are discarded.

  14.  Your appliance is now ready to use.

CLEANING

  • ATTENTION: NEVER PLACE THE APPLIANCE BODY, PLUG OR POWER CORD IN WATER OR OTHER LIQUIDS; ALWAYS WIPE CLEAN WITH A DAMP CLOTH.
  • Always switch off and unplug appliance before cleaning.
  • Ensure the appliance is cool before cleaning.
  • Wash, rinse and dry the inner water tank, water tank and the tank lid regularly, at least when the filter cartridge is replaced.
  • Wash the drip tray with soapy water. Rinse all soap away with clean water. Allow to air dry.
  • Do not use scouring pads, solvents or abrasives to clean as they may damage the appliance.
  • The inner water tank, water tank, tank lid and drip tray are not dishwasher proof.
  • For hygiene and safety reasons you should always clean the inner water tank, water tank and tank lid if it has been unused or in storage for longer than 2 weeks.

REPLACING THE AQUA OPTIMA EVOLVE+ FILTER CARTRIDGE

An orange light will show on the control panel when the filter requires changing.
This appliance is only intended for use with Aqua Optima Evolve+ filters.

  1. Drain the water from the tanks and remove the tank lid.
  2.  Take out the inner water tank and remove the filter cartridge by rotating it anti-clockwise.
  3. Insert the new filter cartridge as described previously.
  4. Reinsert the inner water tank into the water tank. Fill the water tank up to the max line and refit the water tank into the appliance.
  5. Dispense water to remove any unfiltered water in the appliance and top up.
  6.  Press and hold the filter warning symbol for 3 seconds to reset the filter timer.
  7. The appliance is now ready to use.

To ensure the best performance, the filter cartridge should be changed after 100 litres(filter icon will light up), which is approximately 30 days of typical use. The filter must be replaced as a minimum every 60 days if the filter icon has not presented.

CARE & MAINTENANCE

  • Water is a foodstuff. We recommend using the filtered water within 3 days. If the appliance is not used for more than 72 hours the water system will need draining. Unplug the appliance and take it to the sink. Unscrew the drainage cap located on the underside of the appliance and remove the silicon bung over a sink. Allow all water to drain out of the system. Re-insert the drainage bung and screw on the cap. Repeat the process in section 3. first use, to refill the appliance to continue use.
  • Should the appliance not be used for an extended period of time (for example a holiday) we recommend that the filter is removed and placed in a clean plastic bag and stored in the fridge. This will help to maintain the filter when not in use. Before using the filter after storage, follow the preparation and fitting instructions for use as normal.
  • Do not overfill the water tank, do not fill above the “MAX” fill to avoid risk of water overflow in the inner water tank.4.

How to use

  1. Fill water tank to the “MAX” mark; water will flow through the filter at a set rate and may take some time due to the action of the filter cartridge.

  2. Adjust the height of the drip tray to accommodate the size of the mug used. To reposition the drip tray use two hands to lift it vertically before removing from the unit. Keep the drip tray horizontal, rotation or twisting may damage the hooks that connect the drip tray to the appliance. Ensure the drip tray is fully engaged with the appliance. There are 3 height options (A).

  3. Place mug or glass on drip tray (B).

  4. Press the On/Off button (C).

  5. Press the up or down button to select the desired temperature and volume settings (D).

  6. Press the dispense button to start dispensing. One beep at the start (E).

  7. The dispense button will fade in and out whilst dispensing and beep twice once complete.

  8. To engage the child lock, press and hold the lock button for 3 seconds. The lock button will change from white to red (F).

Note:

  • To stop the cycle at any time press the dispense button. Once the cycle has stopped it cannot be continued. A new cycle must be started.
  • The user interface will automatically lock after 60 seconds if no actions are performed or can be manually locked by holding lock button for 3 seconds.
  • Sound – all button sounds can be turned off (not sound in 6. & 7.) in How to use guide, section 4.) by pressing and  holding the temperature down arrow and the volume uparrow for 3 seconds in the locked mode.
  • Lock – the automatic lock can be turned off by pressing and holding the temperature up arrow and the volume  down arrow for 3 seconds in locked mode. Manual lockingwill still be active.
  • The refill icon will turn orange when the water tank needs refilling or if the tank is not fitted correctly.
  • The filter icon will turn orange when the filter needs replacing, at 100L usage, follow the filter preparation and replacement instructions in this manual.

Rinsing Cycle

To ensure your Aurora appliance always dispenses the highest quality water it is important to rinse it regularly.
The appliance will display the rinse warning symbol when the appliance requires the rinsing process.
All other functions will be blocked until the rinsing cycle is completed.

  1. When the rinsing light is constantly illuminated ensure the machine is topped up with a minimum of 1 litre of clean water and an empty jug is positioned under the dispensing outlet.
  2. Press the rinse button.
  3. The machine will now dispense water. The dispense amount will vary depending on usage of the appliance.
  4. Once the rinsing cycle has finished the rinsing cycle light will turn off.
  5. Discard the water dispensed.
  6. Your machine is now ready to use.

Descaling

For safe & efficient operation of your Aurora appliance it is important to descale regularly.
Untreated scale deposits prevent the element conducting heat efficiently and may affect its performance.
The appliance will display the descale warning symbol when the appliance requires the descale process.
Ensure the water tank is empty and the filter is removed before starting the descale process.
Descale Procedure:

  1. When the descale light is flashing ensure the water tank is empty and the filter is removed before starting the descale process.
  2.  Fill water tank with no less than 3 litres of 1:20 citric acid solution (1g citric acid powder per 20 ml water).
  3. Place jug under dispense nozzle.
  4. Press and hold the descale warning symbol for 3 seconds5. The descale warning symbol will flash and the appliance will run a descale process. Caution: Dispense solution will be hot; around 90°C.
  5. When the water tank is empty, refill with 2L of cold water and press the descale warning symbol again.
  6. The appliance will run a cleaning cycle. Caution: Dispense solution will be hot; around 90°C.
  7. The descale warning symbol will turn off once complete.
  8. Re-insert the Aqua Optima filter after descale process is complete.
  9. The appliance is now ready to use.

Note:

  • To pause the descale process (for example to empty and replace the jug), press the dispense button. To restart the descale process, press the dispense button for a second time.
  • Unless the process is run completely the de-scale indicator will not be reset and the appliance will continue displaying descale icon.
    If the appliance water flow decreases, or scale can be observed in the dispensed water, a manual descale should be performed (the descale icon is not illuminated).

Manual Descale Procedure:

  1. Ensure the water tank is empty and the filter is removed before starting the manual descale process.
  2. Fill water tank with no less than 3 litres of 1:20 citric acid solution (1g citric acid powder per 20 ml water).
  3. Place jug under dispense nozzle.
  4. Select temperature setting of 90C and volume 1000ml then press the dispense button. Repeat this process 3 times.
  5. When the water tank is empty, refill with 2L of cold water. Select temperature setting of 90C and volume 1000ml then press the dispense button.
  6. Re-insert the Aqua Optima filter after descale process is complete.
  7. The appliance is now ready to use.

Installation

The appliance comes with two plug types, one for UK and one for EU, the correct plug should be used and inserted into the plug socket.
WARNING: PLEASE DO NOT DISASSEMBLE THIS APPLIANCE YOURSELF. ELECTRIC ELEMENTS WILL BE EXPOSED AND THERE IS A RISK OF ELECTROCUTION

POSITIONING OF APPLIANCE

  • Do not install this appliance in a very damp or hot place or near heat source.
  • Place the appliance on a flat and even surface.
  • Install the appliance in a dry place to avoid damage, moisture or rust.
  • Do not use this appliance outdoors. This appliance is only suitable for use indoors.
  • Do not overhang the power cord and/or water tray off a table, counter or other surface and avoid contact with hot surfaces.
  • WARNING: DO NOT INSTALL THIS APPLIANCE IN DIRECT SUNLIGHT.
  • Ensure that the ventilation on both sides is never blocked or covered and ensure a minimum distance >4 inches (100mm) from the rear wall and right side as shown in the image.
  • WARNING: When positioning the appliance, ensure the supply cord is not trapped or damaged.
  • WARNING: Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.

TROUBLESHOOTING

Condition Possible cause Solution
Machine will not start. Appliance is unplugged. Ensure the power cord is

inserted in the appliance and the plug is securely placed into the socket.
Machine will not dispense.| Appliance requires rinse cycle.| Perform rinsing cycle using the instructions in section 5.
Descale/Rinse warning symbol is flashingon screen.| Appliance needs descaling.| Perform descale cycle using the instructions in section 6.
Descale/Rinse warning symbol is
constantly illuminated on screen.| Appliance needs rinsing.| Perform rinsing cycle using the instructions in section 5.
Refill water warning symbol on screen.| Water tank is empty.| Refill water tank to above minimum level.
Tank may not be fitted correctly.| Reassemble the water tank, making sure that the top of the tank is flush with the top of the machine.
Appliance water flow decreases, or scale can be observed in the dispensed waterDescale/Rinse warning symbol is not visible on screen.| Scale has built up inside the
appliance.| Perform manual descale cycle using the instructions in section 6.
Change filter warning symbol on screen (will illuminate after 100L).| Filter life expired.| Change filter following the Aqua Optima filter instructions. Reset filter warning symbol by holding for 3 seconds.
Code| Operation| Error Description
---|---|---
EAC| Lock + boiling light blink| Wrong input AC power
DSO| Lock + 95°C light blink| Running without water
ENTC| Lock + 90°C light blink| NTC failure
E09| Lock + 80°C light blink| No power to element/heater

This symbol on the products and accompanying documents means that used electrical and electronic products should not be mixed with general household waste.
For proper disposal or treatment, recovery and recycling, please take these products to designated collection points where they will be accepted on a free of charge basis. In some countries you may be able to return your products to your local retailer upon the purchase of a new product.
Disposing of this product correctly will help you save valuable resources and prevent any possible effects on human health and the environment, which could otherwise arise from inappropriate waste handling. Please contact your local authority for further details of your nearest collection point for WEEE.
Penalties may be applicable for the incorrect disposal of this product in accordance with national legislation.
This appliance conforms to the (LVD) 2014/35/EU, (EMC) 2014/30/EU, (RoHS) 2011/65/EU and (ERP) 2009/125/EC directives.
This appliance conforms to the UK Electrical Equipment (Safety) Regulations 2016, Electromagnetic Compatibility Regulations 2016, The Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment Regulations 2012 and The Ecodesign for Energy-Related Products Regulations 2010.
The appliance is designed for domestic and small office use only. It should not be used for commercial purposes.
Do not immerse in water.
Warning! Children should be supervised to ensure that they do not play with the appliance.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
The product is supplied with a BS 1363 mains plug containing a 13A fuse. If it ever becomes necessary to replace the fuse, only use fuses that are marked BS 1362, and rated at 13A. A second mains cord and CEE 7/7 plug is supplied for use in European markets.
AUH011: Electrical rating input: 220-240V ~ 50- 60Hz 2100W, Class l, climatic class: T

Member,
Water Quality
Association

www.aqua-optima.com
Aqua Optima is a trademark of Strix Ltd.
Manufacturer: Strix Limited
Forrest House, Ronaldsway, Isle of Man IM9 2RG, British Isles.
EU Importer: Laica S.p.A.
Viale del Lavoro, 10 – Fraz. Ponte – 36048 Barbarano Mossano (VI) – Italy
ART_2998 Rev5

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