Aqua Optima 60 Aurora Instant Filtered Hot Water Dispenser User Manual
- June 14, 2024
- AQUA OPTIMA
Table of Contents
60 Aurora Instant Filtered Hot Water Dispenser
User Manual
FAQ
Hot weather is affecting my machine.
During warmer days the fan on the appliance may seem to be on longer than
usual. This is due to the ambient temp around the machine, causing the fan to
work harder to achieve its desired temp.
The appliance should be kept in a cool place, away from direct sunlight.
My Touch screen isn’t very responsive. What can I do?
Please ensure the protective film has been removed from the panel. It can sometimes be very well placed and not noticeable. This will improve the responsiveness.
How do I turn the child lock off?
The 60 second automatic child lock can be turned on/off by pressing and holding the temperature up arrow and volume down arrow simultaneously.
My product is faulty. What do I do?
If you purchased your product from Amazon, please send us an enquiry through the contact form. If you purchased your product from a retailer within the 12 month guarantee period, please take it back to the retailer you purchased it from for a replacement.
Water is not flowing from the top tank to the bottom tank. Why is this?
Check your filter is correctly installed. For full installation details refer to section 3 of the user manual. Remove filter cartridge, drain, shake vigorously and re-prepare as you would a new filter.
The descale light is coming on frequently. What can I do?
The process for descaling is 2 litres of white vinegar (Minimum 4% acidity) and then 2 litres of clean water. If this does not work, please use the contact us page.
How often should I descale the machine?
Aurora will automatically detect scale build up. When this happens a warning light will show indicating that descaling is required. The frequency of descaling will vary from water supply to water supply (i.e. some areas have harder water and will require descaling more frequently)
Could you please advise how to descale and what product to use?
When the descale warning symbol is shown, press and hold the descale warning symbol for 3 seconds. Please refer to section 5 of the user manual for full details. 1. Fill water tank with 2 litres of white vinegar (minimum 4% acidity). 2. Place jug under dispense nozzle. 3. Press and hold the descale warning symbol for 3 seconds. 4. The descale warning symbol will flash and the appliance will run a descale process. Caution: Dispense solution will be hot. 5. When the water tank is empty, refill with 2L of cold water and press the descale warning symbol again. 6. The appliance will run a cleaning cycle. Caution: Dispense solution will be hot. 7. The descale warning symbol will turn off once complete. 8. Re-insert the Aqua Optima filter after descale process is complete. 9. The appliance is now ready to use.
What temperature does the machine chill to?
Aurora’s chiller will cool the water down to ≦12°C
What is the manufacturer’s guarantee?
Aurora has a 1 year gurantee from the date of initial purchase.
Does Aurora truly boil water?
When boiling temperature is selected, Aurora boils water @ 100°c and dispenses boiling water at the nozzle.
Is Aurora safe to leave plugged in when not in use?
Yes, the appliance is intended to always be plugged in to maintain the chilled water temperature.
What is the power consumption of the appliance?
What is the electrical consumption when in standby mode?
<0.5W
What do I do after the machine is emptied fully from the base?
Please process through 1 litre of water on the chiller section to re-fill and allow to chill for the 40 minutes stated on first use.
Where can I find the instruction booklet for Aurora?
Please see the downloads page of our site.
Cleaning instructions for the internal cold chiller
When changing the filter we also recommend emptying the internal chiller. To do this please Leave the appliance switched off overnight, then empty the appliance by the screw cap on the base/ back over a sink or bath. Replace the cap and re-fill the machine. Process through 2 litres of cold water to flush through and re-fill the internal tank. Leave to chill.