mega Lupa-7 LED Moving Head Wash Fixture User Manual

May 15, 2024
MEGA

mega Logo LUPA-7mega Lupa-7 LED Moving Head Wash Fixture USER MANUAL

Check that the unit has not been damaged during transport.

Safety Information

**** Read all cautions and warnings prior to operation of this equipment

Protection Against Fire

  1. Maintain a minimum of 1 foot distance from any type of flame.
  2. Fixture is designed for temporary outdoor use.
  3. Do not install the unit too close to a heat source.
  4. Make sure cables are properly secured.
  5. Maximum surface operating temperature: 130º.
  6. Make sure fixture lens are not pointing towards the sun or direct light input.

Protection Against Electrical Fire

  1. Disconnect power before servicing.
  2. For connection to main power supply, proceed to page 4.
  3. The power supply must be earthed (electronically grounded).
  4. This fixture must not be left on for long periods of time.

Protection Against Mechanical Hazards

  1. Use secondary safety chain when hanging unit.
  2. Use quality clamps or bolts when positioning unit.
  3. Do not open unit while it is on. Risk of electrical shock.

Ingress Protection

The IP rating is commonly expressed as IP (Ingress Protection) is followed by 2 numbers (i.e. 65) where the numbers define the fixture rating. The first number indicates the size of a particle that can enter the fixture.. The second number indicates the extent of protection against water entering the fixture. An IP65 rating in this fixture indicates that dust particles can not enter the fixture. And there is protection against powerful water spray from entering the fixture from any direction.

What is Included

1pc Lupa 7 fixture
1pc Power Cable
2pc Quick Release Clamp Mount
1pc 1pc User Manual

Specifications

Part Numbers
Fixture ID
1315-Lupa 7

Mechanical Specifications

Housing: Die-cast Aluminum
Mounting System: Quick Release Clamp Mounts
Power Connection: Seetronics SAC3FPX Input & SAC3MPX output (Nema 5-15 to

SAC3FX-67 cable included)
Signal Connection:| 5 Pin XLR In and Out (IP Rated)
Data Connection:| RJ45 (IP Rated)
Zoom:| 3°to 32° Electronic Zoom
Lens:| Infinity Lens Rotation
Weight:| 26.5lb
Size:| 12” X 8.25” X 18.25”

Electrical Specifications

Light Source:| 7 X 60W RGBW
28 X .5W RGB
---|---
Lumens @ Full:| 3207Lm
Color Temp White:| 9090K
CRI: (Warm White)| 75
Refresh Rate:| Via Display Setting 900 to 25000Hz
Signal Support:| DMX 512, RDM, Artnet, sACN
Power:| Electronic 100-240V AC 50/60
Power Consumption:| 512 Watts
4.4 Amps @110V

Control & Programming

Protocol: DMX 512, Artnet, sACN, RDM
DMX 2 Modes: 27 Channel Mode

139 Channel Mode
134 Dual Mode DMX+ Artnet
Operating Mode:| Manual Settings Via Display

Main Power Connection

Caution!

  1. Do not connect fixture to a dimmer system.
  2. This unit must be earthed. (Electronically grounded)
  3. Replace fuse only with the specified type and rating. (F10 250V)
  4. This device is equipped with auto switching power supply that will allow the fixture to work from 100-240V AC 50/60Hz
  5. Power Link max 3 units at 110V and 6 units at 220V
Cable USA Cable EU 110V 220V
Black Brown Live Live
White Light Blue Neutral Live
Green Yellow / Green Ground Ground

DMX-512 Connection

The fixture is equipped with 5 pin XLR Sockets for DMX input and output connection. The sockets are wired in parallel.
Only use a shielded twisted pair cable designed for RS-485 and 5 pin XLR plugs and connectors in order to connect the controller with the fixture or the fixture with another.

DMX – Input

  1. Shield (Grd)
  2. Signal (-)
  3. Signal (+)
    N/A
    N/A

DMX – Output

Caution!
On the last fixture the DMX signal needs to be terminated with a terminator. Pre-manufactured terminator are available for purchase from your Mega-Lite dealer item #P-DMX-T.

Display Control

The control board on the fixture base is your interface to access and control all the functions on the unit.
It’s LCD display gives you a code view of the options and functions. The following will explain each function. mega Lupa-7 LED Moving Head Wash
Fixture - DMX - DMX - Display Control

Address| Address
Press Enter use the UP/Down Buttons to give the Fixture the Start Address.
Fixtures Start Address Must Match the Controllers DMX Start Address and Fixture Channel operating Mode.
---|---
Channel Mode
Setting
Network
Manual
Reset
Address| Channel Mode
Press Enter use the UP/Down Buttons to assign fixtures DMX Profile operating mode from. Controller Must Match Channel Mode Settings
27 Channel Mode Standard
139 Channel Mode Extend
134 Channel Mode Dual / 48 DMX Mode 86 Artnet Connection
---|---
Channel Mode
Setting
Network
Manual
Reset
Address| Setting
This Function allows to set Operators Setting Preferences
---|---
Channel Mode
Setting
Network
Manual
Reset

System Settings
Control Mode
Dimmer Mode
Dimmer Speed
LED Frequency
White Balance
Fan Mode
Calibration
Language
Invert Screen
Signal Keep
Screen Lock
Load Default

Control Mode| Control Mode
The 3 DMX Profiles operation modes can work on DMX,Artnet or aACN by using the correct signal connection and controller set up.
Dual Mode Allows for you to control 134 Channel mode to be split between DMX Control and the option of Artnet or aACN. The display will now allow you to address the base functions witch include Head movement and large led control and the Pixel address that controls the smaller 28 leds. A second connection will be required for this function.
---|---
DMX
Artnet
DMX + Artnet
sACN
DMX + sACN
Dimmer Mode| Dimmer Mode
Allows you control main LED’s dimming Curve with 4 Options
---|---
Linear
Square
I-Square
S-Shape
Dimmer Speed| Dimmer Speed
Allows you to control the main LED’s Dimming speed
---|---
Smooth
Fast
LED Frequency| LED Frequency
This function allows user to adjust the refresh frequency range from the options given
---|---
400Hz
1200Hz
2000Hz
4000Hz
8000Hz
White Balance| White Balance
Set Max value for each led to give you a new max value.
---|---
R| 255
G| 255
B| 255
W| 255
FAN Mode| Fan Mode
This function allows you to select from 3 fan setting options
Auto= Will engage the fan once needed for LED cooling
Silent= Will dim the LED to a safe operating mode
Full= Fan
---|---
Auto
Silent
Full
Calibration| Calibration
Preferred Display Language
---|---
Invert Pan
Invert Tilt
Motor Adjust
Language| Language
Preferred Display Language
---|---
Chinese
English
Invert Screen| Invert Screen
Invert LCD Screen Image
---|---
OFF
ON
Signal Keep| Signal Keep
If DMX Signal is lost the fixture has 2 setting options
NO Will turn off all functions
YES will hold the last DMX command signal until signal is received again
---|---
NO
YES
Screen Lock| Screen Lock
It is recommended that Screen Lock is engaged to Yes position when the fixtures is installed outside as the Rain or water may cause touch sensitive buttons to become active.
---|---
NO
YES
Load Default| Load Default
Reverts all display settings and changes to the original factory settings
---|---
NO
YES

Main Menu

Address| Network
Ether: IP and MS: ID Number must match local ether net network from controller last fixture must be individually numbered.
Please refer to DMX Controllers Manual to establish proper network connection
---|---
Channel Mode
Setting
Network
Manual
Reset
Address| Manual Mode
Manual Mode gives you direct control over the fixture functions via Display Menu.
---|---
Channel Mode
Setting
Network
Manual
Reset
Manual Mode

1.Pan| 000
2.Tilt| 000
3.Zoom| 000
4.Rotation| 000
5.Red| 000
6.Green| 000
7.Blue| 000
8.White| 000
9.Spark R| 000
10.Spark G| 000
11.Spark B| 000
12.Effect| 000
13.Spark EFF| 000
Address| Reset
Reset Effect= Reset Internal Head Motor all electrical Components to factory position
Reset Scan= Resets Pan and Tilt motor position to original factory settings
Reset All= Resets Effect and Scan to home position
---|---
Channel Mode
Setting
Network
Manual
Reset

DMX Profile

Lupa 7 DMX Profile| |
---|---|---
27 Channel Mode| 139 Channel Mode| 134 Mode 48 DMX 86 Artnet| Function| Description| Value| Init Value
1| 1| 1| Pan| Pan| 0-255| 128
2| 2| 2| Pan Fine| Pan Fine| 0-255| 128
3| 3| 3| Tilt| Tilt| 0-255| 128
4| 4| 4| Tilt Fine| Tilt Fine| 0-255| 128
5| 5| 5| P/T Speed| Pan and Tilt Speed (fast to slow)| 0-255| 0
6| 6| 6| Dimmer| Dimmer Off to Full (front leds)| 0-255| 255
7| 7| 7| Dimmer Fine| Dimmer Fine (front leds)| 0-255| 255
8| 8| 8| LED Intensity| Red| 0-255| 255
9| 9| 9| LED Intensity| Green| 0-255| 255
10| 10| 10| LED Intensity| Blue| 0-255| 255
11| 11| 11| LED Intensity| White| 0-255| 255
| | | | Closed| 0-9|
| | | | Strobe (slow to fast)| 10-99|
12| 12| 12| Strobe| Pulse Strobe (slow to fast)| 100-149| 0
| | | | Random Strobe All (slow to fast)| 150-199|
| | | | Random Strobe Each (slow to fast)| 200-255|
| | | | No Function| 0-5|
| | | | Macro 1| 6-20|
| | | | Macro 2| 21-35|
| | | | Macro 3| 36-50|
| | | | Macro 4| 51-65|
| | | | Macro 5| 66-80|
| | | | Macro 6| 81-95|
| | | | Macro 7| 96-110|
13| 13| 13| Shutter Macro| Macro 8| 111-125| 0
| | | (Requires| Macro 9| 126-140|
| | | LED Intensity)| Macro 10| 141-155|
| | | | Macro 11| 156-170|
| | | | Macro 12| 171-185|
| | | | Macro 13| 186-200|
| | | | Macro 14| 201-215|
| | | | Macro 15| 216-230|
| | | | Macro 16| 231-245|
| | | | All Program 1-16| 246-255|
14| 14| 14| Macro Speed| Macro Speed (slow to fast)| 0-255| 0
| | | | No Function| 0-9|
| | | | Color Fade All| 10-49|
| | | | Color Snap All| 50-99|
| | | | Color Effect 1| 100-109|
| | | | Color Effect 2| 110-119|
| | | | Color Effect 3| 120-129|
| | | | Color Effect 4| 130-139|
| | | | Color Effect 5| 140-149|
15| 15| 15| Color Effect| Color Effect 6| 150-159| 0
| | | | Color Effect 7| 160-169|
| | | | Color Effect 8| 170-179|
| | | | Color Effect 9| 180-189|
| | | | Color Effect 10| 190-199|
| | | | Color Effect 11| 200-209|
| | | | Color Effect 12| 210-219|
| | | | Color Effect 13| 220-227|
| | | | Color Effect 14| 228-255|
16| 16| 16| Effect Speed| Effect Speed (slow to fast)| 0-255| 0
---|---|---|---|---|---|---
17| 17| 17| CTO| 8000K to 2000K (front LEDs)| 0-255| 0
18| 18| n/a| Back LED Intensity| Back Red LED| 0-255| 0
19| 19| n/a| Back LED Intensity| Back Green LED| 0-255| 0
20| 20| n/a| Back LED Intensity| Back Blue LED| 0-255| 0
| | | | No Function| 0|
| | | | Back Macro 1| 1-8|
| | | | Back Macro 2| 9-16|
| | | | Back Macro 3| 17-24|
| | | | Back Macro 4| 25-32|
| | | | Back Macro 5| 33-40|
| | | | Back Macro 6| 41-48|
| | | | Back Macro 7| 49-56|
21| 21| n/a| Back Shutter Macro| Back Macro 8| 57-64| 0
| | | (Requires Back| Back Macro 9| 65-72|
| | | LED Intensity)| Back Macro 10| 73-80|
| | | | Back Macro 11| 81-88|
| | | | Back Macro 12| 89-96|
| | | | Back Macro 13| 97-104|
| | | | Back Macro 14| 105-112|
| | | | Back Macro 15| 113-120|
| | | | Back Macro 16| 121-128|
| | | | Back Macro 17| 129-136|
| | | | Back Macro 18| 137-144|
| | | | Back Macro 19| 145-152|
| | | | Back Macro 20| 153-161|
| | | | Strobe| 162-193|
| | | | Random Strobe All| 194-225|
| | | | Random Strobe Segment| 226-255|
22| 22| n/a| Back Macro Speed| Macro Speed (slow to fast)| 0-255| 0
| | | | No Function| 0-9|
| | | | Back Color Effect 1| 10-19|
| | | | Back Color Effect 2| 20-29|
| | | | Back Color Effect 3| 30-39|
| | | | Back Color Effect 4| 40-49|
| | | | Back Color Effect 5| 50-59|
| | | | Back Color Effect 6| 60-69|
| | | | Back Color Effect 7| 70-79|
| | | | Back Color Effect 8| 80-89|
23| 23| n/a| Back Color Effect| Back Color Effect 9| 90-99| 0
| | | (Multiple Colors)| Back Color Effect 10| 100-109|
| | | | Back Color Effect 11| 110-119|
| | | | Back Color Effect 12| 120-129|
| | | | Back Color Effect 13| 130-139|
| | | | Back Color Effect 14| 140-149|
| | | | Back Color Effect 15| 150-159|
| | | | Back Color Effect 16| 160-204|
| | | | Back Color Effect 17| 205-255|
24| 24| n/a| Back Effect Speed| Back Effect Speed (slow to fast)| 0-255| 0
25| 25| 18| Zoom| Zoom (wide to narrow)| 0-255| 255
| | | | No Function| 0-5|
| | | | Lens Rotation Clockwise (index)| 6-47|
| | | | Lens Infinite Rotation Clockwise (slow to fast)| 48-81|
26| 26| 19| Lens Rotation| Lens Infinite Rotation Counter Clockwise (slow to fast)| 82-123| 0
| | | | Lens Rotation Clockwise (index) No Center LED| 124-165|
| | | | Lens Infinite Rotation Clockwise (slow to fast) No Center LED| 166-207|
| | | | Lens Infinite Rotation Counter Clockwise (slow to fast) No Center LED| 208-255|
| | | | No Function| 0-230|
---|---|---|---|---|---|---
27| 27| 20| Control| All Function Reset (Hold for 5 Seconds)| 231-245| 0
| | | | No Function| 246-255|
n/a| 28| 21| LED 1| Red 1| 0-255| 0
n/a| 29| 22| LED 1| Green 1| 0-255| 0
n/a| 30| 23| LED 1| Blue 1| 0-255| 0
n/a| 31| 24| LED 1| White 1| 0-255| 0
n/a| 32| 25| LED 2| Red 2| 0-255| 0
n/a| 33| 26| LED 2| Green 2| 0-255| 0
n/a| 34| 27| LED 2| Blue 2| 0-255| 0
n/a| 35| 28| LED 2| White 2| 0-255| 0
n/a| 36| 29| LED 3| Red 3| 0-255| 0
n/a| 37| 30| LED 3| Green 3| 0-255| 0
n/a| 38| 31| LED 3| Blue 3| 0-255| 0
n/a| 39| 32| LED 3| White 3| 0-255| 0
n/a| 40| 33| LED 4| Red 4| 0-255| 0
n/a| 41| 34| LED 4| Green 4| 0-255| 0
n/a| 42| 35| LED 4| Blue 4| 0-255| 0
n/a| 43| 36| LED 4| White 4| 0-255| 0
n/a| 44| 37| LED 5| Red 5| 0-255| 0
n/a| 45| 38| LED 5| Green 5| 0-255| 0
n/a| 46| 39| LED 5| Blue 5| 0-255| 0
n/a| 47| 40| LED 5| White 5| 0-255| 0
n/a| 48| 41| LED 6| Red 6| 0-255| 0
n/a| 49| 42| LED 6| Green 6| 0-255| 0
n/a| 50| 43| LED 6| Blue 6| 0-255| 0
n/a| 51| 44| LED 6| White 6| 0-255| 0
n/a| 52| 45| LED 7| Red 7| 0-255| 0
n/a| 53| 46| LED 7| Green 7| 0-255| 0
n/a| 54| 47| LED 7| Blue 7| 0-255| 0
n/a| 55| 48| LED 7| White 7| 0-255| 0
n/a| n/a| 1 Artnet| Back Dimmer| Back Dimmer| 0-255| 255
| | | | Closed| 0-9|
| | | | Strobe (slow to fast)| 10-99|
n/a| n/a| 2 Artnet| Back Strobe| Pulse Strobe (slow to fast)| 100-149| 0
| | | | Random Strobe All (slow to fast)| 150-199|
| | | | Random Strobe Each (slow to fast)| 200-255|
n/a| 56| 3 Artnet| Back LED 1| Back Red 1| 0-255| 0
n/a| 57| 4 Artnet| Back LED 1| Back Green 1| 0-255| 0
n/a| 58| 5 Artnet| Back LED 1| Blue Blue 1| 0-255| 0
| | | ”  “| ”                                        “| “| “
n/a| 137| 86 Artnet| Back LED 28| Back Red 28| 0-255| 0
n/a| 138| 87 Artnet| Back LED 28| Back Green 28| 0-255| 0
n/a| 139| 86 Artnet| Back LED 28| Blue Blue 28| 0-255| 0

Size and Weight

mega Lupa-7 LED Moving Head Wash Fixture - Size and
Weight

Fixture Size: 12.5” X 9.5” X 17.25”
Fixture Weight: 29lb
Packaged Size: 16.4” X 13.9” X 24.61”
Packaged Weight: 35.27lb

Segment

Pan , Tilt , Zoom Rot DMX Values: 000

Installation

Caution!

  1. The Installation must be carried out by an authorized dealer or trained professional.
  2. Unit may cause severe injuries, if you have doubts concerning the safety do not install.
  3. Unit is to be 24 inches away from flammable materials.
  4. Use high quality installation equipment to hang the unit.
  5. Internal Fan Filters must be cleaned periodically as not to block airflow.

When rigging the it is very important that you follow common safety procedures. Rigging requires extensive experience including but not limited to calculating working weight loads, material being used and periodic safety inspections. If you lack these qualifications, do not attempt the installation yourself, instead use a professional structural rigger.
When rigging the unit always be secure with a secondary safety attachment. The installation location of the fixture has got to be built in the way that it can hold 10 times the weight for 1 hour with out any failures. Installation should be checked at least one time a year by a skilled professional.

General Terms & Conditions

  1. All resellers must have approved and signed Reseller Application on file, including their respective state tax information and W-9. Applications are re-evaluated on a fiscal calendar year basis to  assure business integrity and tax status.
  2. Cash, check, cashiers check, ACH, wire transfer, MasterCard, Visa, Discover, and American Express are accepted forms of payment.
  3. Past due invoices will be charged 1.5% per month finance charge. Uncollected invoices are subject to be turned over to collection.
  4. The reseller will pay all reasonable expenses incurred in the course of collections.
  5. The proper venue for litigation will be Bexar County, Texas.
  6. Returned checks will be charged a $50.00 fee.
  7. All prices are in U.S. Dollars.
  8. All prices and specifications are subject to change without notice, sales order confirmations are emailed and will reflect correct pricing.
  9. All terms are insured, monitored, analyzed and approved by Coface USA. Changes in credit line and approved terms can change without notice. Company authorization of credit is based on Coface approvals. Any conflicts or disagreements should be referred to: 650 College Rd East Suite 2005 Princeton, NJ 08540. 1-609-469-0400. E-mail: cofaceusa@coface.com
  10. Returns are subject to 25% restocking charge plus any necessary charges for repair or re-packaging.

Shipping Terms & Conditions

  1. All orders are EXW San Antonio, TX (EXW means that a buyer/reseller incurs the risks for bringing the goods to their final destination) any deviation needs to be done in writing.
  2. UPS ground shipping is the preferred shipping method. Requests for specific carriers may require use of the customer’s account number and may incur an additional charge for handling.
  3. Drop shipments are subject to all return charges at resellers expense. Drop shipments are not allowed outside of the territorial United States.
  4. NO C.O.D. shipments allowed.
  5. Returned and undelivered shipment charges are the buyer/resellers responsibility and will be billed to the buyer/reseller.
  6. The freight carrier and Company shipping@mega.lighing should be notified upon receipt of damaged freight, discrepancies, or non-conformities within 24 hours. Company can assist in making claims with carriers or agents in the event of any loss or  damage.
  7. Upon acceptance in good order by Carrier from Company, the material becomes the property of the Reseller.

Warranty and Service Procedures

  1. All returns require an RMA# (Return Merchandise Authorization number) before returning goods for any reason. For a service or warranty RMA, please email service@mega.lighting or call (210)684-2600. For sales or demo returns, please contact  sales@mega.lighting.
  2. Case will be created and an RMA notice will be emailed. All units received must have the RMA # included with the unit as well as on the shipping label.
  3. All shipping charges are the responsibility of the customer: MEGA Systems, Inc., Service, 18668 HWY 16 N., Helotes, TX 78023

Warranty for Products Purchased Before 2021

Unless otherwise stated in writing, product is covered by a one year parts and labor limited warranty and is subject to same limitations listed under the limited warranty exclusions listed below.
Warranty for Products Purchased After January 1, 2021
MEGA SYSTEMS INC (”MSI”) hereby warrants to the original purchaser/owner (Customer”), MSI products to be free of manufacturing defects in material and workmanship, for the warranty periods as defined below from the original purchase invoice date. This warranty applies exclusively to new MSI branded and/or distributed products listed below, purchased from an MSI AUTHORIZED dealer/reseller. This warranty is not transferable and may or may not apply to products sold and/or forwarded outside the United States. Please contact MSI for applicable regional product warranty information.
The purchase of MSI product constitutes the Customer’s acceptance of all warranty terms and conditions as listed in this limited warranty statement. This warranty provides the Customer with legal rights, which may vary from state to state. Please contact MSI regarding warranty questions prior to purchasing.

Product / Series
Battery Powered LED
Moving LED, Hazers
Outdoor IP-Rated LED
House Light LED, Decorative LED, Compact LED, i Candy LED, Theatrical LED, Strobe Wash LED, Follow Spot LED, Production & House of Worship Control, Architectural Control, Theatrical Control, Dance Venue & Mobile DJ Control, Direct View LED Displays, and MV Controllers

Warranty Period Coverage
Six month battery, one year all other components 1, 2
One Year 2
Two Years 3
Three Years 4
  1. Battery: 183 days/six months
  2. Parts and Labor: 365 days/one year
  3. Parts and Labor: 730 days/two years
  4. Parts and Labor: 1095 days/three years

This limited warranty excludes any defects caused by, resulting from, or relating to the following:
Normal wear and tear of lamps, color media, brushes, contact rings, lamp sockets, belts and other parts prone to wear and tear.
Misuse, abuse, improper handling, accident, alteration or attempts to repair by or on behalf of the owner or any person not authorized by MSI.
Damage to the product resulting from acts of God, including but not limited to, earthquakes, hurricanes, tornadoes, lightning and other natural disasters, fire, explosion, flood, riots, civil disorder or any other cause beyond the reasonable control of MSI.
Exposure to harsh or excessively corrosive environmental conditions (whether indoors or outdoors) including, but not limited to, extreme temperature, humidity, atmospheric conditions (including salinity or pressure), radiation (UV, infrared or nuclear), shock and conditions which exceed the product’s Ingress Protection (”IP”) rating.
Use of the product in a manner which exceeds the applicable product specification, including, but not limited to, exposure to excessive, insufficient, or other voltage conditions.
Installation or use of the product not in accordance with the technical documentation, MSI guidelines (as may be posted on its website at www.megasystemsinc.com from time to time or otherwise designated by MSI or its brands) or applicable building and electrical codes, regulations, and standards.
Failure to maintain the product in accordance with the technical documentation.
Natural degradation and color shift of the LED source over the course of normal product use.
Slight deviations in the specified values of intensity and color that do not affect the functionality of the product.
Use of the product not for its intended purpose.
All warranty claims are evaluated under the terms of this limited warranty. If a product falls within the warranty period and if, upon examination by MSI, it is found to have failed for a covered cause, MSI will, at its sole discretion, repair or replace the defective part or product or reimburse the purchaser a pro-rated portion of the purchase price based on the percentage of the warranty period still remaining as of the date that the returned product was received by MSI. Should a replacement part or product be discontinued or unavailable, MSI reserves the right, in its sole and absolute discretion, to substitute a comparable replacement part or product for the defective part of product. MSI warranty obligation hereunder is limited solely to the repair or replacement of or reimbursement for the particular parts or products determined by MSI to have failed for a covered cause within the warranty period. In no event shall MSI be responsible to replace or reimburse purchaser for any products or portions of a system that MSI determines has not failed for a covered cause within the warranty period, even if such other products or portions of a system are used together with products being repaired or replaced by MSI under this warranty and the repaired product differs in brightness, colors or any other attribute after the repair.
Costs of removal, shipping to MSI or its authorized representative and re installation are solely the responsibility of the purchaser. If MSI determines that the product is covered by this limited warranty, it will only pay for parts and labor as indicated by product type. If MSI determines that the product is not covered by this limited warranty, the purchaser will have the option of paying for the repair if the product can be repaired and the purchaser shall be responsible for the cost of shipping the repaired product back to the purchaser. MSI reserves the right, in its sole and absolute discretion, to decline any repair.
IN NO EVENT SHALL MEGA SYSTEMS, INC. BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, INDIRECT OR PUNITIVE LOSS OR DAMAGE OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUES, LOSS OF USE OF THE PRODUCT OR ANY OTHER GOODS OR ASSOCIATED EQUIPMENT, DAMAGE TO ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE PRODUCTS, FACILITIES OR SERVICES, DOWN TIME COST, INSTALLATION OR LABOR COSTS, OR CLAIMS OF THE PURCHASER’S CUSTOMERS, WHETHER BASED ON WARRANTY, CONTRACT OR NEGLIGENCE, ARISING IN CONNECTION WITH THE SALE, USE OR REPAIR OF THE PRODUCT. MEGA SYSTEMS INC’S MAXIMUM LIABILITY SHALL NOT, IN ANY CASE, EXCEED THE PURCHASE PRICE OF THE PRODUCT THAT GIVES RISE TO THE CLAIM.
EXCEPT FOR THE LIMITED WARRANTY SET FORTH HEREIN, ALL PRODUCTS SOLD BY MEGA SYSTEMS, INC. ARE SOLD “AS IS” WITHOUT ANY WARRANTY, EXPRESS, OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ALL OF WHICH ARE EXPRESSLY AND SPECIFICALLY DISCLAIMED BY MEGA SYSTEMS, INC.

Customer Support

MEGA-Lite has a customer support line to provide set-up help and to answer any questions should you encounter a problem. Please visit our website for any other related technical documents. For service related issues, please contact our service dept.
Monday – Friday 9am to 6pm CST
(210)684-2600
Service@mega.lighting

Manual Version
Please visit www.mega.lighting for the most up-to- date manual version.

Manual Version Date Fixture Software Notes
1.0 10/15/2023 1.0.0

mega LogoMEGA-LITE
18662 Bandera Rd
Helotes, TX 78023
Phone (210)684-2600 / Fax (210)855-6279
www.mega.lighting / info@mega.lighting

References

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