EKSA E1000V2 RGB Wired Gaming Headset User Manual
- June 16, 2024
- EKSA
Table of Contents
E1000 V2
RGB Wired Gaming Headset
E1000V2 RGB Wired Gaming Headset
User
Manual
Package Contents
- 1 * EKSA E1000 V2 Wired Gaming Headset
- 1* USB to USB-C Adapter
- 1 * User Manual
- 1 * Quick Start Guide Card
Specifications
Speaker size: 50 mm
Speaker impedance: 32 Ω
Speaker frequency response: 20 HZ-20 kHz
Speaker sensitivity: 105 ± 3 dB
Lighting effect: RGB Microphone type: Condenser Mic
Microphone pickup pattern: Omnidirectional
Microphone sensitivity: -42 dB ± 3dB
Microphone impedance: 2.2 kΩ
Cable length: 1.8m
User Guide
Multi-platform Compatibility
The configuration of the E1000 V2 headset includes one USB interface and a
Type-C interface, making it compatible with PS®5, PS®4, Nintendo® Switch™, PC,
laptops, Mac, mobile devices, and more.
EKSA 7.1 Surround Sound
The built-in powerful 50mm neodymium drivers and 7.1 surround sound chip
provide an immersive gaming experience. Download the 7.1 driver, insert the
Type-C or USB audio cable, and select the 7.1 surround sound mode.
You can also download the 7.1 driver from our official website
(https://www.eksa.net/download).
Note: EKSA 7.1 surround sound driver only supports Windows 7/10/11.
USB/Type-C Sound Settings
Please follow the steps below to ensure that your EKSA E1000 V2 headset is set
as the default audio device.
Windows®
Audio Settings:
Microphone Settings: macOS
Instructions for Use
PlayStation® 4 / PlayStation® 5:
Simply use the USB, Type-c audio cable to connect your PS®4/PS®5 controller.
Then, follow the steps below to check the audio settings and ensure that your
PS®4/PS®5 automatically switches audio for both playback and microphone.
FAQ
Q1: My headset has no audio/I don't hear any sound from my headset.
A: (1) First, make sure your headset is properly plugged into the device. If not, check your audio settings to ensure that the speakers are enabled and not muted, then adjust the volume on both your device and the headset to ensure it's at an appropriate level. (2) Unplug and reinsert the USB/Type-C audio cable; wipe off any dirt or dust on the USB/Type-C port; reconnect the headset to the device and check if the microphone is functioning properly. (3) Please check the USB/Type-C sound settings (refer to pages 4 and 5 for detailed steps).
Q2: I can't use the microphone of the headset when connected to my computer.
A: (1) Go to Control Panel > Hardware and Sound > Sound. Disable the onboard microphone on your computer and set the headset microphone as the default. (2) Check if the microphone is not muted.
Q3: The person I'm speaking to on the phone can't hear me.
A: (1)Check if the microphone is not muted. (2)Ensure that your headset is set as the default audio device through the audio settings. For more specific instructions on sound settings, please refer to pages 4 and 5. (3)Make sure your device is compatible with the headset. The EKSA E1000 V2 headset is not directly compatible with Xbox® 360; it requires a 3.5mm to Type-C connector to connect the E1000 V2 headset, and older versions of Xbox® One require an additional Microsoft adapter (not included). (4) If all of these have been confirmed, and the headset microphone still doesn't work while being compatible with the device, please feel free to contact our email: info@eksa.net.
Limited Warranty
Our friendly customer service team is ready and waiting to help. Feel free to contact us:
Global:
** +85269404955(Mon to Fri 9:00 am-6:30 pm, UTC +8 HKT)
info@eksa.net
www.eksa.net/warranty
India :
** +91-7676831995(9:30 to 17:30 active time, IST, Mon to Fri)
support@eksa.net
Manufacturer: YI ZHAO (SHENZHEN) CO., LIMITED
Add.: 6th Floor, T3 Creative Building, Shenzhen Colorful Huiwei Cultural and
Creative Expo City, No.5010 Baoan Avenue, Caowei Community, Hangcheng Street,
Baoan District, Shenzhen City, Guangdong Province, China
APEX CE SPECIALISTS LIMITED
Add.: 89 Princess Street, Manchester, M1 4HT, UK
Tel.: +441616371080
Email: info@apex-ce.com
C &E Connection E-Commerce (DE) GmbH
Add.: Zum Linnegraben 20, 65933, Frankfurt am Main, Germany
Tel.: +4906927246648
Email: info@ce-connection.de
