exqUISIT KGC320 Refrigerator Freezer with Water Dispenser Instruction Manual
- May 15, 2024
- EXQUISIT
Table of Contents
- exqUISIT KGC320 Refrigerator Freezer with Water Dispenser
- Introduction
- For your safety
- Putting into operation
- Service and maintenance
- Service and maintenance
- Operating noises/troubleshooting
- Troubleshooting
- Spare parts/After Sales Service
- Warranty terms
- Disposal
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
exqUISIT KGC320 Refrigerator Freezer with Water Dispenser
Introduction
It is essential to read the instruction manual carefully before operating the appliance. The instruction manual contains important safety information for the operation and maintenance of the appliance. Proper operation makes a major contribution to efficient energy use and minimises the energy consumption of the appliance. Improper use of the appliance can be dangerous, particularly for children. Keep the instruction manual for future reference and pass it on to any subsequent owners. The manufacturer is working constantly on the further development of all types and models. We therefore reserve the right to make changes in form, equipment and technology.
CE Conformity
At the time of its placement on the market, this appliance conforms to the
requirements laid down in the Council directives on the approximation of the
laws of the Member States relating to electromagnetic compatibility, Directive
2014/30/EU, and relating to the making available on the market of electrical
operating equipment designed for use within certain voltage limits, Directive
2014/35/EU. This appliance bears the CE mark and has a declaration of
conformity that can be examined by the responsible market supervisory
authorities.
For your safety
For safe and proper use of the appliance, read the instruction manual and other documentation accompanying the product and keep in a safe place for future reference. All safety instructions in this instruction manual are marked with a warning symbol. They draw your attention to potential hazards. Be sure to read and observe this information.
Explanation of the safety instructions
DANGER
- Indicates a hazardous situation which, if not avoided, will lead to very serious injuries or even death!
WARNING
- Indicates a hazardous situation which, if not avoided, can lead to very serious injuries or even death!
CAUTION
- Indicates a hazardous situation that, if not avoided, can lead to minor or moderate injuries!
ATTENTION
- Indicates a situation which, if not avoided, will lead to material damage.
ELECTRIC SHOCK HAZARD! RISK OF SCALDING! FIRE HAZARD!
- Information and instructions to be observed.
- Indicates a list
- Indicates inspection steps in sequence
- Indicates work steps in sequence
- Describes the response of the appliance to the work step
Intended use
The appliance is intended for private/household use. It is suitable for
refrigerating/freezing food.
- Do not use the appliance for purposes other than refrigerating/freezing food. The manufacturer accepts no liability for any damage.
- For safety reasons, modifications or alterations to the appliance are not permitted.
- The appliance is not intended for built-in use.
- Appliances with a mechanical temperature regulator are intended for use up to a maximum altitude of 2000 metres above sea level.
- Any use outside these areas of application is not in accordance with the intended use and is therefore considered improper use.
Improper use
The following activities are considered improper use and are therefore
prohibited:
- Do not store or refrigerate medicines, blood plasma, laboratory preparations or similar substances and products based on the Medical Devices Directive 2007/47/EC in the refrigerator.
- Do not store explosive substances or spray cans with flammable propellants such as butane, propane, pentane etc. in the appliance.
- Do not store carbonated, sparkling drinks in the freezer compartment.
- Do not store bottles in the freezer compartment unless approved by the manufacturer.
- Do not squeeze food into the freezer compartments.
- Do not operate electrical appliances in the food store room that have not been approved by the manufacturer.
- The appliance is not suitable for commercial use.
- Do not set up the appliance outdoors.
- Do not connect the appliance to the mains power supply using multiple socket strips.
- Do not route the mains power cable under voltage.
- Do not kink the mains power cable.
- Set up the appliance so that the mains plug is accessible at all times.
- Do not pull the mains plug out of the plug socket at the mains power cable.
Safety for specific groups of people
The appliance may be operated by children over 8 years of age and persons
whose physical, sensory or mental aptitude are impaired or who lack experience
and/or knowledge. However, they must be supervised or instructed in the safe
use of the appliance and understand the possible risks.
- Children may only clean and service the appliance under adult supervision.
- Supervise children to ensure that they do not play with the appliance.
DANGER
RISK OF STRANGULATION DUE TO MAINS POWER CABLE! Keep children under 8 years of
age away from the mains power cable of the appliance.
DANGER
DANGER OF SUFFOCATION DUE TO PACKAGING MATERIALS! Keep children away from the
packaging materials.
DANGER
RISK OF SUFFOCATION FROM OLD APPLIANCE!
Children playing can get trapped inside the appliance or get into other life-
threatening situations.
- Remove or destroy existing locks and fasteners.
- Do not let children play with the appliance.
- Always supervise children near the old appliance.
Residual risks
DANGER
ELECTRIC SHOCK HAZARD!
- Never touch the mains plug on the mains power cable with wet or damp hands when plugging it in or unplugging it.
- Install and connect the appliance only in accordance with the description in the instruction manual.
- In an emergency, pull the mains plug out of the plug socket immediately.
- Remove the mains plug from the plug socket before starting cleaning or service work.
- A damaged mains power cable must be replaced by our After Sales Service without delay.
- If the mains power cable or mains plug is damaged, do not use the appliance any more.
- Do not carry out any work on the appliance other than the cleaning and service work described in this instruction manual.
WARNING FIRE HAZARD!
- An inadequate circulation of air can cause a build-up of heat that can lead to a fire.
- It is essential to observe the prescribed clearances for the rear, side and top of the appliance (see chapter Minimum Clearances).
- Keep the compressor and condenser (depending on model) free of dust and objects.
Hazards due to refrigerant
WARNING HEALTH HAZARD! If the refrigeration circuit is damaged, R600a isobutane refrigerant will escape. The refrigerant poses a health hazard on contact with the eyes and if inhaled.
WARNING
FLAMMABLE GAS! EXPLOSION AND FIRE HAZARD!
- The refrigeration circuit of the appliance contains the refrigerant isobutane (R600a), a natural gas with high environmental compatibility; it is flammable.
- Only authorised specialists are allowed to work on the refrigerant system.
- Do not damage the refrigeration circuit, e.g. by puncturing the refrigerant channels with sharp objects, kinking the pipework, etc.
- Do not damage any parts of the refrigeration circuit when transporting, setting up, servicing or disposing of the appliance.
- So that an explosive gas/air mixture to form in the event of a leak in the refrigeration circuit, the room in which the appliance is installed must have a minimum size according to standard EN 378 of 1 m³ per 8 g of refrigerant. The quantity of refrigerant in the refrigerating appliance/freezer can be found on the type plate.
What to do if the refrigeration circuit is damaged:
- Avoid naked flames and ignition sources.
- Ventilate the room in which the appliance is installed thoroughly.
- Contact After Sales Service.
Setting up and connecting
Before setting up and connecting the appliance, ensure that
- the appliance is disconnected from the mains power supply (see residual risks chapter) and
- the installation conditions are fulfilled (see chapter Minimum Clearances).
Unpacking the appliance
The packaging materials must be undamaged. Inspect the appliance for transport
damage. On no account should a damaged appliance be connected to the mains
power supply. In case of damage, contact the supplier.
CAUTION
RISK OF INJURY AND APPLIANCE DAMAGE! Always carry out transport with a second
person. Do not cut packaging material with a sharp object, e.g. carpet knife.
Removing transport protection
The appliance and some of the interior parts are secured for transport.
- Remove all adhesive tape on the right and left sides of the appliance door.
- Remove all adhesive tapes and packaging parts from the interior of the appliance.
- Remove residues of adhesive with alkaline water.
There may be stickers with warnings on the appliance. These must be observed and not removed from the appliance.
Swapping door hinges
The door hinge of the appliance can be shifted from left to right or vice
versa.
ATTENTION APPLIANCE DAMAGE!
Do not tilt the appliance more than 45° when mounting the door in order not to
damage the refrigerating system.
Tools required for changing door hinges:
ATTENTION APPLIANCE DAMAGE!
To avoid appliance damage, observe the following:
- Stand the appliance upright again after swapping the hinges.
- Check the exact fit of the door seal and the appliance door.
- Reconnect to the mains power supply after three hours at the earliest.
Setting up the appliance
Place the appliance
- by the prescribed minimum clearances.
- Set up the appliance in a dry, well-ventilated room whose ambient temperature corresponds to the climate class for which the appliance is designed.
ATTENTION APPLIANCE DAMAGE!
Leave the appliance to stand for 12 hours after transport to allow the
refrigerant to collect in the compressor. Failure to observe this may damage
the compressor and cause the appliance to fail. This would void all warranty
claims.
CLIMATE CLASS TEMPERATURE RANGE
- (SN) Extended temperature range +10 °C to +32 °C
- (N) Temperature range +16 °C to +32 °C
- (ST) Subtropical temperature range +16 °C to +38 °C
- (T) Tropical temperature range +16 °C to +43 °C
Minimum clearances for ventilation
Air circulation at the rear, side and top of the appliance influences energy
consumption and refrigerating/freezing performance (depending on the model).
The minimum clearances for ventilation of the appliance must be observed as
shown in the following drawing. If the minimum clearances are not observed,
the accumulated air cannot escape and the compressor is in continuous
operation, which shortens the life of the appliance.
Appliance dimensions in mm and degrees
a | b | b2 | c | d | e | f | g | h |
---|---|---|---|---|---|---|---|---|
600 | 605 | 1162 | 1858 | 100 | 50 | 50 | 135° | 1020 |
- Failure to observe the minimum distances increases power consumption.
- If the accumulated heat cannot dissipate around the appliance, the function of the appliance will be impaired.
- To achieve the specified energy class, comply with the abovementioned clearances.
- Do not install refrigerator/freezer combinations with only one temperature regulator in refrigerated rooms below 16 °C.
Levelling
If the surface is slightly uneven, level the appliance with the front feet.
Putting into operation
Clean the appliance and the interior parts thoroughly before putting into operation (see chapter “Service and Maintenance”).
- Set the temperature according to the ambient temperature at the installation location if the equipment is changed or if the appliance door is opened and closed frequently.
- With very high summer temperatures, set the temperature regulator to a higher level to maintain the desired cooling temperature.
- For optimum energy consumption, leave the glass shelves/drawers in the appliance as shown (see section 3.2 Proper storage of food).
- The freezer compartment is ready for use after about 3 hours.
Switch appliance ON/OFF
- Connect the appliance to the mains power supply.
- When the appliance door is opened, the interior light comes on.
- To switch on the appliance, turn the temperature regulator from “0” to the right to the desired cooling temperature. The temperature regulator is located at the top of the appliance interior.
- To switch off the appliance, turn the temperature regulator to position “0”.
ATTENTION
APPLIANCE DAMAGE! Do not switch on the appliance immediately after a power
interruption. Possible overload of the compressor or fuse blows.
Setting the temperature
- According to the recommended temperature settings, do not keep food in the refrigerator for more than 3 days.
- According to the recommended temperature settings, do not store food in the freezer for more than 1 month.
The temperature depends on certain factors, such as the place of installation, how often the appliance door is opened and closed or how the appliance is loaded.
- Adjust the internal temperature of the appliance with the temperature control knob.
- When switching on for the first time, turn the temperature regulator to the highest setting.
- The appliance reaches its normal working temperature after approx. 2 hours and is then ready for operation.
- Turn the temperature regulator back to a medium setting.
Locating the coldest position in the refrigerating compartment
The adjacent symbol indicates a temperature of at least +4 °C and colder in the refrigerator (above the glass shelf over the vegetable drawer).
If the “OK” symbol is not visible (temperature is not optimal):
- Only change the temperature regulator gradually and wait for approximately 12 hours before checking again). Repeat this step until the “OK” symbol is visible.
To determine if it is too cold (below +4°C) in the area where the “OK” symbol is visible:
- gradually turn the temperature control knob one / half step warmer (wait approx. 12 hours until retesting).
- If “OK” is still visible, set one or half step warmer (wait approx. 12 hours before checking again).
- As long as “OK” is visible, repeat step 1 until the midpoint for the target temperature of +.4 °C is reached.
- The “OK” sticker is intended for use in this appliance only.
- If the appliance door remains open for a longer period, the temperature inside the appliance will rise. The “OK” indicator may fade or no longer be visible.
Door open alarm
If the appliance door is open for longer than 1 minute, the interior light of
the appliance starts to flash. Close the appliance door to stop the alarm.
Quick freeze
Carry out the following steps within 20 seconds:
- Turn the temperature control knob to position “0”.
- Turn the temperature control knob to position “7”.
- Turn the temperature control knob to position “0” again.
- Turn the temperature control knob to the original position.
After 1.5 seconds, the interior light (1) starts to flash: 2 seconds on, 0.5 seconds off
- Quick freezing is cancelled automatically after 50 hours.
- To end quick freezing manually, turn the temperature control knob to 0.
Proper storage of food
Proper storage can help maintain food quality.
WARNING HEALTH HAZARD!
If the appliance is switched off or the power has failed, the food is not
sufficiently refrigerated. Stored food can thaw or defrost and spoil. There is
a risk of food poisoning if the thawed food is consumed.
- After a power failure, check whether the stored food is still fit for consumption.
- Dispose of frozen food that has visibly thawed after a power failure.
- Do not freeze food that has already been thawed or defrosted.
The refrigerating compartment is suitable for the storage of fresh food and beverages. Observe the following when storing in a refrigerating compartment:
- Use only food that is fit for consumption.
- Keep the period between the purchase of the food and its storage in the appliance as short as possible.
- Only store fresh meat and fresh fish well packed in protective film or airtight containers in the coolest place in the appliance for a maximum of 1 to 2 days. Avoid contact with cooked food.
- Avoid contamination of food with raw meat and raw fish. Meat juice must not come into contact with other foodstuffs.
- Do not store potatoes, onions, garlic, tomatoes, bananas and avocados in the refrigerator. If this is necessary, then only for a short time and well packed.
- Cover food before placing into the appliance, particularly cold meals, cooked foods and spiced foods.
- Allow warm meals to cool down before placing into the refrigerator.
- Increased temperature in the appliance makes food spoil faster. The medium temperature setting is best suited for optimum food preservation.
- Place food in the refrigerator in such a way that the air can circulate freely in the compartment.
- When storing bottles in the bottle compartment of the inner door, make sure that they are not too heavy; the compartment could come away from the door.
- Children aged 3 to 8 years may load and unload the appliance.
The following are suitable for packing:
- For food: suitable plastic bags and films
- Special plastic hoods with rubber draw tape
- Aluminium foil
To store larger quantities in the refrigerating/freezing compartment, the glass shelves are removable. The storage shelf is removable / height- adjustable. The glass shelves are removable and height adjustable.
- Pull the glass shelf forward.
- Pivot the glass shelves up or down and remove.
The glass shelf above the vegetable drawer always remains in the same position to ensure correct air circulation. Observe the following information when refrigerating fresh food:
- If the appliance doors are open for a long period of time, this leads to a considerable increase in temperature in the compartments of the appliance. Stored food can therefore spoil faster.
The freezer compartment is suitable for the longer-term storage of frozen goods and for freezing fresh food.
CAUTION
RISK OF INJURY!
- Touching frozen goods, ice and metallic parts inside the freezer compartment of the appliance can cause burn-like symptoms on very sensitive skin.
- Do not touch frozen goods with damp or wet hands; your hands could freeze to the goods.
- Observe the following when storing in a freezer compartment:
- Keep the appliance doors closed in the event of a power failure. The food remains frozen for several hours (see “Storage time in the event of faults” product fiche).
- Use only food that is fit for consumption.
- Do not interrupt the refrigerating chain of frozen products.
- Keep the period between the purchase of the frozen food and its storage in the appliance as short as possible.
- Do not freeze large quantities at once. The quality of the food is best retained if it is quickly frozen through to the core. The maximum amount of food you can freeze within 24 hours is stated on the type plate and in the product fiche.
- The temperature during the freezing phase can be controlled via the temperature regulator in the refrigerator compartment (on refrigerators with freezer compartment and fridge/freezer combinations only).
- Store high-proof alcoholic beverages only tightly closed and upright. Observe the beverage manufacturer’s instructions.
- For safety reasons, freezer drawers are fitted with a stop device. However, you can remove them completely by pulling them up and then removing them. They are inserted in the reverse order.
*Description of freezer compartment according to number of stars ()**
Overview of storage recommendations for refrigerator/freezer compartment
- Freezing capacity of the maximum amount of food within 24 hours can be seen on the type plate (inside or on the back of the appliance) and the product fiche.
Making ice cubes
Fill an ice cube tray (not included in the scope of supply) three-quarters
full with water and place horizontally on the bottom of the freezer
compartment. Loosen a frozen ice cube tray only with a blunt object (e.g. the
handle of a spoon). Hold frozen ice cubes under running water for a short time
to make them easier to remove.
Saving energy
- Do not install the appliance near stoves, radiators or other heat sources. At higher ambient temperatures, the compressor runs longer and more frequently and results in a higher energy consumption.
- Ensure adequate ventilation space at the base, on the sides and back of the appliance. Never cover ventilation openings. Observe the clearances (see chapter 2 “Setting up and Connecting”).
- The arrangement of the drawers, shelves and compartments as shown in the figure “Getting to know your appliance” offers the most efficient use of energy and should therefore be maintained where possible.
- For more storage space (e.g. for large refrigerated/frozen goods) remove the middle shelves/drawers. Remove the top and bottom shelves/drawers last if necessary.
- A uniformly filled refrigerator/freezer compartment contributes to an optimum use of energy. Avoid empty or half-empty compartments.
- Do not place hot food in the refrigerator/deep freezer. Let food cool down first.
- Allow frozen food to thaw in the refrigerator. The cold from the frozen food lowers the energy consumption of the refrigerating compartment and thus increases the energy efficiency.
- Do not set the temperature lower than necessary. This also contributes to an optimum energy utilisation.
- The door seals must be absolutely intact so that the doors close correctly and the energy consumption is not unnecessarily increased.
- Open the appliance only when necessary, and then for as short a time as possible. Energy consumption and the temperature inside the appliance can increase if the appliance door is opened frequently or for a long time, or if it is not closed properly.
Service and maintenance
For hygiene reasons, regularly clean the appliance inside and out, including the door seal and interior fittings. Before carrying out any maintenance and servicing work, ensure that the appliance is disconnected from the mains power supply (see safety chapter » Electric Shock).
CAUTION
RISK OF INJURY!
- Do not use electric heaters, naked flames, knives, etc. for defrosting.
- Never clean the appliance with a steam cleaner. Moisture could get into electrical components.
- When the temperature regulator is set to “0”, refrigeration is switched off, but the power supply remains switched on.
ATTENTION
APPLIANCE DAMAGE!
- Do not use abrasive or aggressive cleaning agents.
- Do not use abrasive sponges.
- Essential oils and organic solvents, e.g. the juice of lemon or orange peel, butyric acid or cleaning agents containing acetic acid can attack plastic parts. Do not allow such substances to come into contact with parts of the appliance.
Cleaning the appliance
- Remove the goods. Store everything covered and in a cool place.
- To clean the glass shelves, lift them slightly upwards and pull them out until they can be pivoted up or down and removed.
- Push up and remove the door compartments.
- Clean the appliance, including the door seal and interior parts, using a cloth and lukewarm water with a little household detergent.
- Rinse with clear water and wipe dry.
- Check the condensation drain hole. Clean at regular intervals using cotton swabs.
- Install the cleaned glass shelves, door compartments, drawers, etc. again.
- Make sure that the interior of the appliance is completely dry.
- Connect the appliance to the mains power supply and switch it on.
Service and maintenance
Cleaning/replacing the appliance door seal Checking the airtightness of the door seals or cover seals
- Clamp a sufficiently long strip of paper 50 mm wide and 0.08 mm thick at various points on the appliance.
- If the paper can be pulled through with a slight resistance, the appliance door seal is tight. (The thickness test of the paper used is carried out according to ISO 534) or
- Place a torch on a glass shelf in the appliance, direct the light towards the appliance door seal and close the door. If no direct light shines through, the appliance door seal is tight.
- If direct light shines through the closed door, the appliance door seal is not tight.
Replacing the appliance door seal
- Remove food from the appliance.
- Pull the appliance door seals out of the appliance.
- Clean the appliance door as usual.
- Insert the new appliance door seal in the gaps.
- Insert the appliance door seal in the corners first and press/stroke it with your thumb.
- If the appliance door seal is not evenly applied everywhere: carefully heat the relevant areas with a hairdryer and pull out a little with your fingers.
- Inspect the appliance door seals regularly for soiling and damage.
- Grease and oil make the appliance door seals porous and brittle. If grease or oil gets on door seals: Clean the freezer compartment, including the interior parts, using a cloth and lukewarm water with a little household detergent.
Clean water dispenser
If the water tank has not been in use for 48 hours, clean the tank and the
drip tray for hygienic reasons.
Defrosting
Automatic defrosting in the refrigerating compartment
The refrigerated area is equipped with an automatic defrosting system. Frost
and ice defrost automatically. The condensation flows through the channel into
the defrosting hole and out into a condensation bowl on the rear of the
appliance. The heat from the motor evaporates the condensation. Set the
temperature so that the appliance does not constantly cool down – without a
defrost phase. The temperature in the refrigerator drops (to below 0°C) and
drinks and fresh food freeze. The icing of the rear wall causes the energy
consumption to rise very sharply and the appliance efficiency drops.
- If the condensation does not run properly through the drain line into the drip tray, check whether the drain line is clogged (see chapter “Troubleshooting”).
- There must be no water on the floor or in contact with electrical components.
Manual defrosting in the freezer compartment
After prolonged operation, a frost or ice layer may form in the freezer
compartment. If this ice layer reaches a thickness of 6 – 8 mm, defrost and
clean the freezer compartment. An excessive frost or ice layer increases the
energy consumption. Before defrosting, set the temperature regulator to the
highest setting; the frozen goods store the cold for a certain length of time.
- Pull out the mains plug.
- Empty the appliance and store the goods in a cool room.
- For faster defrosting, place a vessel with warm water into the freezer compartment.
- Do not use mechanical objects to remove the ice layer.
- First, remove the large pieces of ice, then the small pieces from the appliance.
- Clean the freezer compartment, including the interior parts, using a cloth and lukewarm water with a little household detergent.
- Rinse with clear water and wipe dry.
- After cleaning, connect the appliance to the mains power supply again and switch on.
Lamp (LED)
The appliance is equipped with maintenance-free LED lighting.
- Repairs to this LED lighting should only be carried out by After Sales Service.
Decommissioning the appliance
To switch off the appliance, remove the mains plug or switch off and unscrew
the fuse.
- Remove the food.
- Remove the mains plug or switch off and unscrew the fuse.
- Defrost the appliance and clean thoroughly (see chapter “Service and Maintenance”).
- Leave the appliance doors open to prevent odour and mould formation.
Operating noises/troubleshooting
Repairs to electrical appliances may only be carried out by After Sales Service (see chapter “Spare parts/After Sales Service”). An incorrectly performed repair can pose dangers for the user. If the repair is not carried out professionally, the warranty claim is voided.
Operating noises
NOISES | TYPE OF NOISE | CAUSE / REMEDY |
---|---|---|
Normal noises | Gurgling | Caused by the compressor when in operation. |
Liquid noises | Caused by the circulation of the refrigerant in the appliance. | |
Clicking noises | The temperature regulator switches the compressor on or off. | |
Disturbing noises | Bottle noises | Leave a safe distance between the bottles |
and other vessels.
Vibration of the condenser (only where the condenser
is visible on the rear of the appliance)
| Check whether the condenser is loose on the rear of the appliance.
Secure condenser.
Troubleshooting
FAULT | POSSIBLE CAUSES | MEASURES |
---|
The interior light does not function, but the compressor is
running.
| The lamp is defective.| Replace lamp (see chapter 4.4).
The refrigeration system starts too often and runs too long.| The appliance
door is opened too often.| Do not open the
appliance door unnecessarily.
The air circulation around the appliance is obstructed.| Keep the area around
the appliance free.
The appliance does not refrigerate.| The appliance is switched off or is not
connected to the mains power supply.| Check the power supply and fuses. Check
whether the mains plug is correctly plugged in to the plug socket. Check that
there is voltage at
the plug socket.
The temperature regulator is in
position “0”.
| Check the temperature regulator settings.
The ambient temperature is too low.| (See chapter 2.2)
Side wall is very warm (models with foamed-in condenser only).| The condenser
gives off warm air to the environment. If the ambient temperature is too high,
heat accumulation can occur. Once the ambient temperature has dropped, the
appliance will refrigerate again normally. Be sure to maintain the prescribed
clearances
(see chapter 2.2).
| No actions are necessary.
Operating noises / troubleshooting
The “OK” sticker does not appear.| The average temperature in this area is set too high.| Set the temperature regulator to a colder setting. Only change the temperature regulator gradually and wait for
approximately 12 hours before checking again.
---|---|---
A layer of frost or ice forms on the rear inner wall.| High room temperatures
(such as on hot summer days) and a high-temperature regulator setting can lead
to continuous refrigerating operation. The compressor must run continuously to
maintain the set temperature in the appliance. The appliance is not able to
defrost automatically as this is only possible when the compressor is not
running,(see chapter
“Defrosting”).
| Set the temperature regulator to a lower setting. The compressor will start and stop as usual and automatic defrosting will continue.
Spare parts/After Sales Service
The following spare parts are available from After Sales Service (depending on the appliance):
- Thermostats, temperature sensors, circuit boards and light sources
- Door handles, door hinges, shelves and drawers Spare parts are available 7 years after the last appliance of a model has been placed on the market. Door seals are available 10 years after the last appliance of a model has been placed on the market.
To access the product database for:
- Repair orders
- Data sheet
- Instruction Manual
Scan the service QR code from the enclosed service card or from the type plate on the appliance.
For more information about service, see enclosed service card Customer service address: EGS GmbH Dieselstraße 1 33397 Rietberg / GERMANY
- A visit by an After Sales Service technician is not free of charge even during the warranty period in the event of incorrect operation or one of the faults described above.
Warranty terms
As the buyer of an Exquisit appliance, you are entitled to the statutory warranties arising from the purchase contract with your dealer. In addition, we grant you a warranty on the following terms:
Warranty period
The warranty period is 24 months from the date of purchase (proof of purchase
must be presented). During the first 6 months, After Sales Service will fix
defects in the appliance free of charge, on condition that the appliance is
accessible for repairs without any great effort. During the following 18
months, the buyer is obliged to prove that the defect already existed at the
time of delivery. In the case of commercial use (e.g. in hotels, canteens) or
joint use by several households, the warranty period is 12 months from the
date of purchase (proof of purchase must be presented). During the first 6
months, After Sales Service will fix defects in the appliance free of charge,
on condition that the appliance is accessible for repairs without any great
effort. During the following 6 months, the buyer is obliged to prove that the
defect already existed at the time of delivery.
The claim under warranty does not prolong the warranty period for either the appliance or for newly installed parts.
Scope of the defect remedy
Within the periods indicated, we will remedy all defects in the appliance that
are demonstrably attributable to poor workmanship or material flaws. Replaced
parts become our property.
The warranty does not cover
Normal wear and tear, intentional or negligent damage, damage caused by non-
compliance with the operating instructions, improper set-up or installation or
by connection to incorrect mains voltage, damage due to chemical or
electrothermal effects or due to other abnormal environmental conditions,
glass, paint or enamel damage and possible colour differences as well as
defective bulbs.
Defects in the appliance resulting from transport damage are also not covered.
We will also not provide any services if – without our special, written
approval – work has been carried out on the Exquisit appliance by unauthorised
persons or if parts of foreign origin have been used. This limitation shall
not apply to faultless work carried out by a qualified person using our
original parts to adapt the appliance to the technical safety regulations of
another EU member state.
Scope
Our warranty applies to appliances purchased and in operation in the Federal
Republic of Germany or Austria. In the case of complaints about defective
appliances, the sender’s and recipient’s addresses must be in the Federal
Republic of Germany or Austria. For appliances purchased and operated in other
European countries, the warranty conditions of the seller apply.
For repairs outside the warranty period:
- If an appliance is repaired, the repair invoices are payable immediately without deduction.
- If an appliance is inspected or a started repair is not completed, flat-rate travelling expenses and labour costs will be invoiced.
- Advice from our After Sales Service centre is free of charge (see chapter “After Sales Service”).
GGV Handelsgesellschaft mbH & Co. KG, August-Thyssen-Str. 8, D-41564 Kaarst- Holzbüttgen
Disposal
Disposal of packaging materials
Sort packaging materials before disposal. Paper and cardboard with the waste
paper and plastic film in the recycled materials bin.
Disposing of old appliances
Old appliances must not be disposed of with household waste The symbol of the
crossed-out wheeled bin on the product or its packaging means that the
appliance must not be disposed of with household waste but requires separate
disposal. You can return the old appliance free of charge to a suitable
municipal collection point for old electrical and electronic equipment, e.g. a
recycling centre. You can obtain the addresses from your city administration
or local government. Alternatively, you can return old electrical appliances
with an edge length of up to 25 cm free of charge to retailers with a sales
area for electrical and electronic equipment of at least 400 m² or food
retailers with a total sales area of at least 800 m² who offer electrical and
electronic equipment at least several times a year. Larger old appliances can
be returned free of charge to an appropriate retailer when purchasing a new
appliance of the same type that performs essentially the same functions as the
new appliance. Please contact your dealer regarding the modalities of
returning an old appliance when delivering the new appliance. Please remove –
if possible – all (rechargeable) batteries as well as all lamps that can be
removed without destroying them before disposing of the product. Please note
that you are responsible for deleting personal data from the appliance to be
disposed of. Children can often not recognise the hazards associated with
household appliances. Ensure the necessary supervision and do not let children
play with the appliance.
Disposing of old appliances
The symbol of the crossed-out wheeled bin on the product or its packaging
means that the appliance must not be disposed of with household waste but
requires separate disposal. You can return the old appliance free of charge to
a suitable municipal collection point for old electrical and electronic
equipment, e.g. a recycling centre. You can obtain the addresses from your
city administration or local government. Alternatively, you can return old
electrical appliances free of charge when you buy a new appliance of the same
type and with the same function from an offline retailer. Please contact your
dealer regarding the modalities of returning an old appliance when delivering
the new appliance. Please remove – if possible – all (rechargeable) batteries
as well as all lamps that can be removed without destroying them before
disposing of the product. Please note that you are responsible for deleting
personal data from the appliance to be disposed of. The appliance may contain
substances that can endanger the environment and human health if disposed of
incorrectly. Material recycling helps to reduce waste and conserve resources.
By collecting old appliances separately and recycling them, you help prevent
negative impacts on the environment and human health.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>