exquisit KGC270 Refrigerator Freezer Instruction Manual

May 15, 2024
EXQUISIT

Refrigerator-freezer
KGC270-45-040D weiss
KGC270-45-040D inoxlook
Instructions for use

KGC270 Refrigerator Freezer

Introduction

It is essential to read the operating instructions carefully before using the appliance. The operating instructions contain important safety instructions for the operation and maintenance of the appliance. Correct operation contributes significantly to efficient energy use and minimizes energy consumption during operation.
Improper use of the appliance can be dangerous, especially for children.
Keep the instruction manual for future reference and pass it on to any subsequent owners.
The manufacturer is constantly working on the further development of all types and models. Therefore, we reserve the right to make changes in form, equipment and technology.
CE conformity
At the time of its market launch, this device complies with the requirements laid down in the Council Directives on the approximation of the laws of the Member States relating to electromagnetic compatibility RL 2014/30/EU and on the use of electrical equipment within certain voltage limits RL 2014/35/EU.
This appliance is marked with the CE mark and has a declaration of conformity for inspection by the relevant market surveillance authorities.

Get to know the unit

Scope of delivery
1x device
3x glass shelves
1x glass shelf above the vegetable tray not adjustable
1x Vegetable bowl
3x door compartments
1x Egg tray
1x Shelf in the freezer compartment
1x Instructions for use
1x service card
*) In the course of the text, the term appliance is used for refrigerator/freezer.

Designation

  1. Storage shelf in the freezer compartment
  2. Temperature controller
  3. Adjustable glass shelves
  4. Glass shelf above the vegetable bowl
  5. Vegetable bowl
  6. Adjustable feet
  7. Door compartments

Temperature controller
Level 0= OFF/OFF
Level 1 – 7= Cooling levels

For your safety

For safe and proper use, read the instructions for use and other documents accompanying the product carefully and keep them for later use. All safety instructions in these instructions for use are marked with a warning symbol. They indicate possible dangers at an early stage. It is essential to read and follow this information.
Explanation of the safety instructions

DANGER
Indicates a hazardous situation which, if not avoided, will result in death or serious injury!
WARNING
Indicates a hazardous situation which, if not avoided, may result in death or serious injury!
CAUTION
Indicates a hazardous situation which, if not avoided, may result in minor or moderate injury!
ATTENTION
Indicates a situation which, if not avoided, will result in property damage.

RISK OF ELECTRIC SHOCK!
DANGER OF SCALDING!
FIRE HAZARD!

Information and notes to be observed.

  • Marks an enumeration

Marks examination steps in sequence
1. Marks work steps in sequence
Describes the reaction of the unit to the work step

9.1 Intended use
Appliance is intended for private/household use. It is suitable for cooling/freezing food.

  • Do not use the appliance for purposes other than cooling/freezing food. The manufacturer accepts no liability for any damage.
  • Modifications or alterations to the unit are not permitted for safety reasons.
  • This cooling appliance is not intended for use as a built-in appliance.
  • Units with a mechanical temperature controller are intended for use up to a maximum altitude of 2000 metres above sea level.
  • Any use outside these areas of application is not in accordance with the intended use and is therefore considered misuse.

9.2 Misuse
The following activities are considered misuse and are therefore prohibited:

  • Do not store or refrigerate medicines, blood plasma, laboratory preparations or similar substances and products covered by the Medical Devices Directive 2007/47/EC.
  • Do not store explosive substances or spray cans with flammable propellants, such as butane, propane, pentane, etc. in the unit.
  • Do not store carbonated, foaming drinks in the freezer compartment.
  • Do not store bottles in the freezer unless approved by the manufacturer.
  • Do not press food into the freezer compartments.
  • Do not operate any electrical appliances inside the food storage room that have not been approved by the manufacturer.
  • The unit is not suitable for commercial use.
  • Do not set up the unit outdoors.
  • Do not connect the unit to the mains with multiple sockets.
  • Do not lay the mains cable on voltage.
  • Do not bend the mains cable.
  • Set up the unit so that the mains plug is accessible.
  • Do not pull the mains plug out of the socket by the mains cable.

9.3 Safety to certain groups of people
The appliance may be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge.
However, they must be supervised or instructed in the safe use of the appliance and must understand the possible dangers.

  • Cleaning and maintenance of the appliance may only be carried out by children under adult supervision.
  • Supervise children to ensure that they do not play with the appliance.

DANGER

DANGER OF STRANGULATION DUE TO MAINS CABLE!
Keep children under 8 years of age away from the mains cable of the appliance.
DANGER
DANGER OF SUFFOCATION DUE TO PACKAGING MATERIALS!

Keep children away from the packaging materials.

DANGER
DANGER OF SUFFOCATION FROM OLD EQUIPMENT!
Playing children can get trapped in the unit or get into other life- threatening situations.

  • Remove or destroy existing snap and bolt locks.
  • Do not let children play with the appliance.
  • Always supervise children near the old appliance.

9.4 Residual risks

DANGER
RISK OF ELECTRIC SHOCK!

  • Never touch the mains plug on the mains cable with wet or damp hands when plugging it in or unplugging it.
  • Only install and connect the unit according to the instructions for use.
  • In an emergency, immediately pull the mains plug out of the socket.
  • Always unplug the appliance from the mains before cleaning or maintenance.
  • Have a damaged mains cable replaced immediately by our customer service.
  • If the mains cable or mains plug is damaged, do not use the appliance.
  • Do not interfere with the appliance except for the cleaning and maintenance operations described in this manual.

WARNING
****FIRE HAZARD!

If there is insufficient air circulation, heat can build up and cause a fire.

  • It is essential to observe the prescribed distances for the rear wall, side and top edge of the unit (see chapter Minimum distances).
  • Keep compressor and condenser (depending on model) free of dust and objects.

9.5 Hazards due to refrigerants

WARNING
HEALTH HAZARD!

If the refrigeration circuit is damaged, the refrigerant isobutane R600a will leak out. The refrigerant is harmful to health if it comes into contact with the eyes or is inhaled.

**WARNING
FLAMMABLE GAS!
EXPLOSION AND FIRE HAZARD!**

  • The refrigerant circuit of the unit contains the refrigerant isobutane (R600a), a natural gas with high environmental compatibility that is flammable.
  • Only authorised specialists are allowed to intervene in the refrigeration system.
  • Do not damage the refrigerant circuit, e.g. by piercing the refrigerant ducts with sharp objects, kinking pipes.
  • Do not damage any parts of the refrigeration circuit when transporting, setting up, maintaining or disposing of the unit.
  • To prevent the formation of an ignitable gas-air mixture in the event of a leak in the refrigerant circuit, the installation room must have a minimum size of 1 m³ per 8 g of refrigerant according to standard EN 378. The amount of  refrigerant in the refrigerator/freezer is indicated on the type plate.

Procedure in the event of a damaged refrigeration circuit:

  • Avoid open fire and ignition sources at all costs.
  • Ventilate the room in which the appliance is located.
  • Contact the customer service.

Set up and connect

Before setting up and connecting the unit, make sure that

  • the unit is disconnected from the mains (see chapter on residual dangers).
  • the installation conditions are met (see chapter Minimum distances).
    Unpack the unit
    The packaging must be undamaged. Check the unit for transport damage. Do not connect a damaged unit under any circumstances. In case of damage, contact the supplier.

CAUTION
RISK OF INJURY AND PROPERTY DAMAGE!

  • Always transport with a second person.
  • Do not cut through the packaging material with a sharp object, e.g. a carpet knife.

Remove transport protection
The unit and parts of the interior are protected for transport.

Remove all adhesive strips from the right and left sides of the appliance door.
Remove all adhesive tape and packaging from inside the unit.
Remove adhesive residues with lye water.
There may be stickers with warnings on the unit. It is essential that you observe these and do not remove them from the appliance.

10.1 Change door hinge
The appliance offers the option of moving the door hinge from left to right or vice versa.

ATTENTION
SURFACE!
Do not tilt the unit more than 45° when installing the door, so as not to damage the cooling system.
Tools required for changing the door hinge:

TOOL DESIGNATION
Phillips screwdriver
Screwdriver, flat
Fork Wrench (English)

Door hinge change

STEP SEQUENCE IMAGE

1. Remove the cover cap from the upper hinge.
2. Unscrew the upper hinge.|
3. Remove the cover cap on the left.| ![exquisit KGC270 Refrigerator Freezer

  • cover cap](https://manuals.plus/wp-content/uploads/2024/03/exquisit-KGC270 -Refrigerator-Freezer-cover-cap.png)
    4. Fit the cover cap on the right-hand side.
    5. Open the appliance door slightly and lift it out of the lower hinge.
    6. Carefully put the appliance door aside.|
    7. Unscrew the middle bracket.|
    8. Loosen the blind plugs from the left side and insert them on the right side.
    9. Open the lower appliance door slightly and lever it out of the lower hinge. Carefully put the appliance door to one side.|
    10. Tilt the unit slightly backwards with the help of another person.
    11. Loosen the lower hinge and the two adjustable feet.
    12. If there is a screw on the left side, unscrew it.|
    13. Loosen the pin from the lower hinge, turn the hinge 180°and screw the pin back in.| exquisit KGC270 Refrigerator Freezer - hinge
    14. Reattach the lower hinge and the adjustable feet on the other side.
    15. Set up the unit vertically.|
    16. Place the lower appliance door on the pin of the lower hinge.
    17. Carefully close the appliance door.
    18. Turn the middle hinge 180°.
    19. Insert the pin of the hinge into the hole of the lower appliance door.
    20.Screw the hinge tight.|
    21. Place the upper appliance door on the pin of the middle hinge.
    22. Close the appliance door.
    23. Fit the upper hinge so that the pin points downwards.
    Insert the pin into the hole of the upper appliance door.24. Screw the hinge tight.|
    25. Align the appliance doors vertically and horizontally and make sure that the seals close well. Readjust the hinges if necessary. Then screw all the hinges tight.
    26. Fit the hinge cover and cover cap.
    27. After changing the door hinge, put the appliance back in the upright position.
    28. Check that the door seal and the appliance door fit properly.
    29. Reconnect to the mains after three hours at the earliest.| exquisit
KGC270 Refrigerator Freezer - horizontally

10.2 Set up unit
The device

  • set up according to the prescribed minimum distances.
  • place in a well-ventilated and dry room with an ambient temperature corresponding to the climate class for which the appliance is designed.

ATTENTION
SURFACE!
Leave the unit for 12 hours after transport to allow the refrigerant to collect in the compressor. Failure to do so could damage the compressor and cause the unit to fail. In this case, the warranty will be invalidated.

CLASS TEMPERATURE RANGE
(SN) extended temperate zone +10 °C to +32 °C
(N) temperate zone +16 °C to +32 °C
(ST) subtropical zone +16 °C to +38 °C
(T) tropical zone +16 °C to +43 °C

Minimum distances for aeration and ventilation
The air circulation at the back, side and top of the appliance influences the energy  consumption and the cooling/freezing capacity (depending on the model). It is essential to observe the minimum distances for ventilation of the appliance, which are shown in the drawing below. If the minimum clearances are not observed, the accumulated air cannot escape and the compressor is in continuous operation, which shortens the life of the appliance.

Unit dimensions in mm and degrees

a b b2 c d e f g h
545 555 1055 1430 100 50 50 135° 910

exquisit KGC270 Refrigerator Freezer - degrees

  • Failure to observe the minimum distances increases power consumption.
  • If the accumulated heat cannot dissipate around the unit, the function of the unit is impaired.
  • To achieve the specified energy class, observe the above distances.
  • Do not place refrigerator-freezers with a temperature controller in cool rooms below 16 °C.

10.3 Levelling
If the surface is slightly uneven, level the unit with the front feet.

Commissioning

Thoroughly clean the appliance and the parts of the interior before putting it into operation (see chapter “Maintenance and care”).

  • Adjust the temperature level depending on the ambient temperature (installation site), when changing the equipment or when opening the appliance door frequently.
  • In very high summer temperatures, set the temperature control to a higher level to maintain the desired cooling temperature.
  • For optimal energy consumption, leave the glass shelves / drawers in the appliance as shown (see paragraph 3.2 Storing food correctly).
  • The freezer compartment is ready for operation after approx. 3 hours.

11.1 Switching the unit on/off

  1. Connect the unit to the power supply.
    When the appliance door is opened, the interior lighting switches on.

  2. To switch on the unit, turn the temperature control knob from “0” to the right to the desired cooling temperature. The temperature control knob is located on the right-hand side inside the appliance.

  3. To switch off the appliance, set the temperature control to “0”.

ATTENTION
SURFACE!
Do not switch on the unit immediately after a power interruption. Possible overload of the compressor or blowing of the fuse.
Set temperature

RECOMMENDED TEMPERATURE SETTING

AMBIENT TEMPERATURE FREEZER ROOM COLD STORE

Warm
29° C – 38° C| ⁄|
Normal
21° C – 38° C| ⁄|
Cold
16° C – 20° C| ⁄|

  • According to the recommended temperature settings, do not keep food in the refrigerator for more than 3 days.
  • According to the recommended temperature settings , do not store food in the freezer for longer than 1 month.

Locate the coldest position in the cold room
The symbol opposite shows a maximum of +4 °C and colder in the refrigerator (above the glass shelf above the vegetable tray).
If the “OK” symbol is not visible (temperature is not optimal):

  1. turn the temperature control one/half step colder (wait approx. 12 hours until retesting).
  2. Repeat this step until the “OK” symbol is visible.

To determine whether it is too cold (below +4°C) in the area where the “OK” symbol is visible:

  1. gradually turn the temperature control knob one / half step warmer (wait approx. 12 hours until retesting).
  2. If “OK” is still visible, set one or half step warmer (wait approx. 12 hours before checking again).
  3. As long as “OK” is displayed, repeat step 1 until the midpoint for the target temperature of +.4 °C is reached.

The “OK” sticker is only intended for use in this unit.
If the appliance door is left open for a longer period of time, the temperature inside the appliance will rise. The “OK” indicator may fade or no longer be visible.

11.2 Store food correctly
Proper storage can help preserve food quality.
WARNING
HEALTH HAZARD!
If the appliance is switched off or the power has failed, the food is not sufficiently cooled.
Stored food may thaw or defrost and spoil. There is a risk of food poisoning if the defrosted or thawed food is eaten.

  • After a power failure, check whether the stored food is still edible.
  • Discard frozen food that is visibly thawed after a power failure.
  • Do not freeze food that has already been defrosted or thawed.

The cold room is suitable for storing fresh food and drinks.
Observe the following when storing in the refrigerator:

  • Only use food that is in perfect condition.
  • Keep the time between purchase and placing the food in the appliance as short as possible.
  • Store fresh meat and fresh fish only well wrapped in protective foil or in airtight containers in the coolest place in the appliance for a maximum of 1 to 2 days. Avoid contact with cooked food.
  • Avoid contamination of food with raw meat and raw fish. Meat juice must not come into contact with other food.
  • Do not store potatoes, onions, garlic, tomatoes, bananas and avocados in the refrigerator – and if you do, only for a short time and well packed.
  • Cover food before storing; especially cold dishes, cooked food and food containing spices.
  • Do not put warm food in the refrigerator until it has cooled down.
  • Increased temperature in the appliance causes food to spoil more quickly. For optimal food preservation, the medium temperature level is best.
  • Place food in the refrigerator so that the air can circulate freely in the compartment.
  • When storing bottles in the bottle compartment of the inner door, make sure they are not too heavy; the compartment could come off the door.
  • Children aged 3 to 8 years are allowed to load and unload the unit.

Suitable for packing:

• Freshness bags and films suitable for foodstuffs
• Special bonnets made of plastic with elastic band
• Aluminium foil
To store larger quantities in the fridge/freezer, the glass shelves are removable.
The storage shelf is removable / height-adjustable.
The glass shelves are removable / height-adjustable.

  1. Pull the glass shelves forward.
  2. Swing the glass shelves up or down and remove them.

The glass shelf above the vegetable tray always remains in the same position to ensure proper air circulation.
Observe the following advice when refrigerating fresh food:

  • If appliance doors are open for a long time, this leads to a considerable increase in temperature in the compartments of the appliance. Stored food can spoil more quickly as a result.

The freezer room is suitable for long-term storage of frozen goods and for freezing fresh food.

CAUTION
RISK OF INJURY!

  • Touching frozen food, ice and metal parts inside the freezer compartment can cause burn-like symptoms on very sensitive skin.
  • Do not remove frozen food with wet or damp hands; your hands could freeze on it.

Observe the following when storing in the freezer:

  • In the event of a power failure, keep the appliance doors closed. The food will remain frozen for several hours (see product data sheet “Storage time in the event of a malfunction”).
  • Only use food that is in perfect condition.
  • Do not interrupt the cold chain of frozen products.
  • Keep the time between purchase and placing the frozen food in the appliance as short as possible.
  • Do not freeze too large quantities at once. The quality of the food is best preserved if it is quickly frozen through to the core. The maximum amount of food you can freeze in 24 hours is indicated on the type plate and in the product data sheet.
  • The temperature during the freezing phase can be influenced via the temperature controller in the cold room.
  • Store high-proof drinks containing alcohol only tightly closed and upright. Follow the instructions of the beverage manufacturer.

Freezer drawers are fitted with a stop device for safety reasons.
However, you can remove them completely by pulling them up and then taking them out. Insertion is done in reverse order.

*Description Freezer compartments by compartment**

FAN TYPE TARGET STORAGE TEMPERATURE SUITABLE FOR…
Zero-star subject – 6 °C ~ + 0 °C Storing fresh meat and fresh fish for a

period of one to a maximum of three days and for storing or making ice cubes. Not suitable for freezing fresh food.
| ≤ – 6 °C| Store frozen products for a maximum period of one month. Not suitable for freezing fresh food.
| ≤ – 12 °C| For storing frozen products for a maximum period of two months and for storing or making ice cream and ice cubes. Not suitable for freezing fresh food.
| ≤ – 18 °C| Store frozen products for a maximum period of three months. Not suitable for freezing fresh food.
| ≤ – 18 °C| To store frozen products and to freeze fresh food for a longer period of time.

Overview of storage recommendations for refrigerator/freezer

COLD STORE FREEZER ROOM
![exquisit KGC270 Refrigerator Freezer - COLD STORE9](https://manuals.plus

/wp-content/uploads/2024/03/exquisit-KGC270-Refrigerator-Freezer-COLD- STORE9.png)

exquisit KGC270 Refrigerator Freezer - storage

Freezing capacity of the maximum amount of food within 24 hours can be seen on the type plate (inside or on the back of the appliance) and the product data sheet.

11.3 Make ice cubes
Fill the ice cube tray (not included in the delivery) three-quarters full with water and place it horizontally on the bottom of the freezer compartment. Loosen the frozen ice cube tray with a blunt object (e.g. spoon handle). Hold the finished ice cubes under running water for a short time to make them easier to remove.

11.4 Save energy

  • Do not place the appliance near cookers, radiators or other heat sources. If the ambient temperature is high, the compressor will run more often and longer, resulting in increased energy consumption.
  • Ensure sufficient ventilation at the base, sides and rear of the unit. Never cover the ventilation openings. Observe the distance dimensions (see chapter 2 “Installation and connection”).
  • The arrangement of drawers, shelves and racks as shown in the “Getting to know the appliance” illustration offers the most efficient use of energy and should therefore be retained as far as possible.
  • For a larger storage space (e.g. for large refrigerated/frozen goods), remove the middle shelves. If necessary, remove the upper and lower shelves last.
  • An evenly filled refrigerator/freezer compartment contributes to optimal energy use. Avoid empty or half-empty compartments.
  • Do not put warm food in the refrigerator/freezer. Allow food to cool down first.
  • Defrost frozen food in the refrigerator. The coldness of the frozen food reduces energy consumption in the refrigerator compartment and thus increases energy efficiency.
  • Do not set the temperature colder than necessary. This contributes to optimal energy use.
  • Door seals of the appliance must be fully intact so that the doors close properly and energy consumption does not increase unnecessarily.
  • Open the appliance only when necessary and then only as briefly as possible. Energy consumption and the temperature in the appliance may increase if the appliance door is opened frequently or for a long time or is not closed properly.

Maintenance and care

For hygienic reasons, clean the outside and inside of the appliance, including the door seal and interior fittings, regularly.
Before carrying out any maintenance or servicing work, make sure that the appliance is disconnected from the mains (see safety chapter ” Electric shock).

CAUTION
RISK OF INJURY!

  • Do not use electric heaters, naked flames, knives or similar to defrost.
  • Never clean the appliance with steam cleaning equipment. Moisture could get into electrical components.
  • If the temperature controller is set to “0”, cooling is switched off, but the power circuit is maintained.

ATTENTION
SURFACE!

  • Do not use abrasive, aggressive cleaning agents.
  • Do not use scratching sponges.
  • Essential oils and organic solvents, e.g. juice of lemon or orange peel, butyric acid or cleaning agents containing acetic acid, may attack plastic parts. Do not bring such substances into contact with the appliance parts.

12.1 Clean unit

  1. Take out the chilled food. Store everything covered in a cool place.
  2. To clean the glass shelves, lift them up slightly and pull them out until they can be swung up or down and removed.
  3. Push the door compartments upwards and remove them.
  4. Clean the appliance, including the door seal and interior fittings, with a cloth and lukewarm water, adding a little commercial washing-up liquid.
  5. Wipe with clean water and rub dry.
  6. Check the condensation drain hole. Clean regularly with cotton swabs.
  7. Insert the cleaned glass shelves, door compartments, drawers, etc.
  8. Make sure that the interior of the appliance is completely dry.
  9. Connect the unit to the mains and switch it on.

12.2 Clean / change appliance door seal
Check the airtightness of the door seals

  1. Clamp a sufficiently long strip of paper 50 mm wide and 0.08 mm thick at various points on the unit.
    If the paper can be pulled through with a slight resistance, the appliance door seal is tight. (The test of the thickness of the paper used is carried out according to ISO 534).

Or

  1. Place a torch on a glass shelf in the appliance, point the light in the direction of the appliance door seal and close the door. If no direct light shines through, the appliance door seal is tight.
    If direct light shines through the closed door, the appliance door seal is leaking.

Replace appliance door seal

  1. Remove food from the appliance.
  2. Pull the appliance door seal out of the appliance.
  3. Clean the appliance door as usual.
  4. Insert new appliance door seal in the gaps.
  5. First insert the appliance door seal into the corners and press down with your thumb, / stroke.
  6. If the appliance door seal does not fit evenly all over: carefully heat the corresponding areas with a hair dryer and pull it out a little with your fingers.

Check the appliance door seals regularly for dirt and damage.
Grease and oil make the appliance door seals porous and brittle.
If grease or oil gets on door seals: Clean appliance door seals immediately with a cloth and lukewarm water, adding some commercial dishwashing detergent.

12.3 Defrosting
Automatic defrosting in the refrigerator compartment
The cooling area is equipped with an automatic defrosting system. Frost and ice defrost automatically. The defrost water flows through the channel into the defrost hole, on the back of the appliance into a defrost water tray. The heat of the motor evaporates the defrost water.
Set the temperature so that the appliance does not cool constantly – without a defrosting phase. The temperature in the refrigerator drops (to below 0 °C) and drinks and fresh food freeze. The icing of the back wall increases energy consumption very much and the efficiency of the appliance decreases.

If the condensation water does not drain properly from the drainage channel to the collection container, check whether the drainage channel is blocked
(see chapter “Troubleshooting”).
There must be no water on the floor or in contact with electrical parts.

Manual defrosting in the freezer compartment
A layer of frost and ice can form in the freezer compartment after prolonged use. If this ice layer reaches a thickness of 6 – 8 mm, defrost and clean the freezer compartment. An excessively thick layer of frost and ice increases energy consumption. Before defrosting, set the temperature control to the highest setting; the frozen food stores the cold for some time.

  1. Pull out the mains plug.
  2. Empty the unit and store the goods in a cool room.
  3. To speed up defrosting, place a container of warm water inside the appliance.
  4. Do not use any mechanical objects to remove the ice layer.
  5. First remove the coarse pieces of ice and then the small pieces of ice from the appliance.
  6. Clean the freezer compartment including the interior with a cloth and lukewarm water, adding a little commercial dishwashing detergent.
  7. Wipe with clean water and rub dry.
  8. After cleaning, reconnect the appliance to the mains and switch it on.

12.4 Illuminant (LED)
The unit is equipped with maintenance-free LED lighting.

Repairs to this LED lighting should only be carried out by the customer service.

12.5 Taking the unit out of operation
To switch off the appliance, pull out the mains plug or switch off the fuse and unscrew it.

  • Remove food.
  • Pull out the mains plug or switch off the fuse and unscrew it.
  • Defrost the appliance and clean it thoroughly (see chapter “Maintenance and care”).
  • Leave appliance doors open to avoid odours and mould.

Operating noises / troubleshooting

Repairs to electrical appliances must only be carried out by the customer service (see chapter “Spare parts / Customer service”). Incorrect or improperly carried out repairs can be dangerous for the user.
If the repair has not been carried out properly, the warranty will be invalidated.
Operating noise

NOISE NOISE CAUSE / REMEDY
Normal noises Marbles Caused by the compressor when it is in operation.
Liquid noise Arises from the circulation of the refrigerant in the unit.
Clicking sounds The temperature controller switches the compressor on or off.
Disturbing noises Bottle sounds Leave a safe distance between the bottles

and other containers.
Vibration of the condenser (only with visible condenser at the rear of the unit)| Check if the condenser at the back of the unit is loose. Fasten the condenser.

DISTURBANCE POSSIBLE CAUSES MEASURES
Interior light does not work, but compressor runs. Bulb is defective.

Replace the bulb (see chapter 4.4).
There is water in the unit.| Condensation drain hole is completely closed.| Clean the condensation drain hole, e.g. with a cotton swab.
Cooling group starts too often and for too long.| The appliance door is opened too often.| Do not open the appliance door unnecessarily.
Air circulation around the unit is obstructed.| Leave the area around the unit free.
Unit does not cool.
Side wall is very warm (only for models with foamed- in condenser).| Unit is switched off or is not supplied with power.| Check the power supply and fuses. Check that the mains plug is correctly inserted in the socket.
Check that there is voltage at the socket.
Temperature controller is set to “0”.| Check the temperature controller settings.
Ambient temperature is too low.| (see chapter 2.2)
The condenser releases warm air into the environment. If the ambient temperature is too high, heat can build up. As soon as the ambient temperature has dropped, the unit cools normally again. It is essential to observe the clearances (see chapter 2.2).| No measures necessary.
Sticker “OK” does not appear.| Average temperature in this range set too high.| Set the temperature control to a colder level.
Change the temperature control only gradually and wait approx. 12 hours before checking again.
A layer of frost or ice forms on the rear inner wall.| High room temperatures (such as on hot summer days) and a high  temperature controller setting can lead to continuous cooling operation. The compressor must run continuously to maintain the set temperature in the unit. The appliance is not able to defrost  automatically, as this is only possible when the compressor is not running  (see chapter “Defrosting”).| Turn the temperature control knob to a lower setting. The compressor will turn on and off as usual and the  automatic defrosting will continue.
---|---|---

Spare parts / Customer service

The following spare parts are available from Customer Service (depending on the machine):

  1. Thermostats, temperature sensors, printed circuit boards and light sources;
  2. Door handles, door hinges, shelves and drawers

The spare parts are available 7 years after the last copy of a model has been placed on the market.
Door seals are available 10 years after the last copy of a model has been placed on the market.
To access the product database for:

  • Repair orders
  • Data sheet
  • Instructions for use

scan the service QR code from the enclosed service card or from the type plate on the unit.

More information about the service, see attached service card Customer service address:
EGS GmbH
Diesel Road 1
33397 Rittberg / GERMANY
The visit of the service technician in case of incorrect operation or one of the described malfunctions is not free of charge even during the warranty period.

Warranty conditions

As the purchaser of an Exquisite appliance, you are entitled to the statutory warranty from the purchase contract with your dealer. In addition, we grant you a warranty under the following conditions:
Duration of benefits
The guarantee runs for 24 months from the date of purchase (proof of purchase must be presented). During the first 6 months, the customer service will repair defects in the unit free of charge. The prerequisite is that the unit is accessible for repairs without special effort. In the further 18 months, the purchaser is obliged to prove that the defect already existed at the time of delivery.
In the case of commercial use (e.g. in hotels, canteens) or shared use by several households, the guarantee is 12 months from the date of purchase (proof of purchase must be presented). During the first 6 months, the customer service will repair any defects in the appliance free of charge. The condition is that the appliance is accessible for repairs without special effort. In the further 6 months, the purchaser is obliged to prove that the defect already existed at the time of delivery.
Making a claim under the guarantee does not extend the guarantee for either the appliance or the newly installed parts.
Scope of the rectification of defects
Within the aforementioned periods, we shall remedy all defects in the unit that are demonstrably due to defective workmanship or material defects. Replaced parts become our property.
Excluded are: Normal wear and tear, deliberate or negligent damage, damage caused by nonobservance of the operating instructions, improper set-up or installation or by connection to the wrong mains voltage, damage due to chemical or electrothermal effects or due to other abnormal environmental conditions, glass, paint or enamel damage and possible colour differences as well as defective light bulbs.
Defects to the appliance which are due to transport damage are also excluded. We will also not provide any services if – without our special written approval – work has been carried out on the Exquisit device by unauthorised persons or if parts of foreign origin have been used. This restriction does not apply to defect-free work carried out by a qualified specialist using our original parts to adapt the appliance to the technical protection regulations of another EU country.

Scope
Our guarantee applies to appliances purchased and in operation in the Federal Republic of Germany or Austria.
In the case of complaints about defective devices, the sender and recipient addresses must be in the Federal Republic of Germany or Austria.
For units purchased and operated in other European countries, the warranty conditions of he seller apply.

The following applies to repair orders outside the warranty period:

  • If a unit is repaired, the repair invoices are due immediately and payable without deduction.
  • If a unit is checked or a repair that has been started is not completed, travel and labour charges will be invoiced.
  • Advice from our Customer Advisory Centre is free of charge (see chapter “Customer Service”).

GGV Handelsgesellschaft mbH & Co. KG, August-Thyssen-Str. 8, D-41564 KaarstHolzbüttgen

Disposal

Dispose of packaging
Dispose of the packaging according to type. Put cardboard and carton in the waste paper collection and foil in the recyclables collection.

Dispose of old appliance (EN)

Old appliances must not be disposed of with household waste
The symbol of the crossed-out wheeled bin on the product or its packaging means that the appliance must not be disposed of with household waste but requires separate disposal. You can take the old appliance free of charge to a suitable municipal collection point for waste electrical and electronic equipment, e.g. a recycling centre.

You can obtain the addresses from your city or local government.
Alternatively, you can return small WEEE with an edge length of up to 25 cm free of charge to retailers with a sales area for electrical and electronic equipment of at least 400 m2 or food retailers with a total sales area of at least 800 m2 who offer electrical and electronic equipment at least several times a year.
Larger old appliances can be returned free of charge to an appropriate retailer when purchasing a new appliance of the same type that performs substantially the same functions as the new appliance. For the modalities of returning an old appliance in case of delivery of the new appliance, please contact your dealer.
Please remove – if possible – all batteries and accumulators as well as all lamps that can be removed without destroying them before disposing of the product.
We would like to point out that you are responsible for deleting personal data on the device to be disposed of.
Children are often unable to recognise the dangers inherent in handling household appliances.
Provide the necessary supervision and do not let children play with the appliance.

Dispose of old appliances (AT)

The symbol of the crossed-out wheeled bin on the product or its packaging means that the appliance must not be disposed of with household waste but requires separate disposal. You can take the old appliance free of charge to a suitable municipal collection point for waste electrical and electronic equipment, e.g. a recycling centre. You can obtain the addresses from your city or municipal administration. Alternatively, you can return WEEE free of charge when buying a new appliance of the same type and with the same function from a stationary retailer. Please contact your dealer regarding the modalities of returning an old appliance in case of delivery of the new appliance.

Please remove – if possible – all batteries and accumulators as well as all lamps that can be removed without destroying them before disposing of the product.
We would like to point out that you are responsible for deleting personal data on the device to be disposed of.
The appliance may contain substances that can endanger the environment and human health if disposed of incorrectly. Material recycling helps to reduce waste and conserve resources. By collecting old appliances separately and recycling them, you help prevent negative impacts on the environment and human health.

GGV HANDELSGES. MBH & CO. KG
AUGUST-THYSSEN-STR. 8
D-41564 KAARST
GERMANY
KGC270-45-040D_BDA_DE-
EN_E1-0-2023-03.DOCX
www.exquisit.de .

References

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