MBTelehealth Econsult Store and Forward Software User Guide

MBTelehealth Econsult Store and Forward Software

Notification and Login

• We recommend using Microsoft Edge or Google Chrome (Internet Explorer is no longer compatible with the iScheduler application).
• Due to the potential security and privacy risks associated with the TikTok app, you must delete the app from your work or personal device prior to using eConsult on that device.

1. When an eConsult is created in iScheduler you will receive this email notification.
   

2. Click on the link below and login to view the eConsult.
   https://schedule.mbtelehealth.ca

Home Page

The Home page is the initial screen that all users see. From this screen you will be able to view new (current) eConsults and closed (completed) eConsults.

View Open eConsults

1. Click View to display the list of open eConsults.

2. Click on the eConsult to open it
   

3. Click on the tabs to review the information from the provider.
   

You will see all records for all specialties that are associated with your site.

Closeout Info

1. Click on the Closeout Info tab and enter your Diagnosis and Treatment recommendations in the appropriate fields.
   

2. Select Close Out and click Submit.
   Clicking Submit prompts an email notification to the referring provider notifying them that an update has been made (the With Notification box is mandatory and cannot be unchecked by the user).
   To save your response and come back to it at a later time, select Save and click submit.

On close out, a billing notification will automatically be sent to the fax number provided by the specialist which includes the following information:

• Patient Information
• Referring Provider Information
• Date Completed
• Billing Tariff
• Diagnosis

Viewing and Printing Completed Records

Once you have closed out the eConsult, you can view and/or print the completed record.

1. Click Closed.
   

2. Click on the record to open it. (If the record is not displayed, use the date fields to search and click Go.)
   

3. Click the Closeout Info tab to view the specialist comments.

4. To print the completed consult, click Letters and select the Store and Forward Consult Letter.

Customers Support

rev 27Mar2023
www.mbtelehealth.ca

References

• schedule.mbtelehealth.ca

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