MBTelehealth 204-940-8500 Microsoft Teams A Shared Health Service User Guide

: June 17, 2024
: MBTelehealth

Table of Contents

MBTelehealth 204-940-8500
Sign In and Out
Basic Menu Items
Top Teams Tip
Chat – key features
Video Call – key features
Best Practices and Etiquette
Read User Manual Online (PDF format)
Download This Manual (PDF format)

MBTelehealth 204-940-8500

Microsoft Teams A Shared Health Service

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Do not connect your device (workstation, cellphone or iPad) to BellMTS Guest Wifi while at the hospital (other than at these locations: CCMB MacCharles or 700 Elgin); it will break your connection to MS Teams, Connection Dialer (Virtual Visit Provider Portal) and MyMBT Messaging (Cortext).

Visit our website for all of our Quick Reference Guides and videos https://mbtelehealth.ca/training/. For Microsoft Teams video training by Microsoft click here.

Sign In and Out

Sign in with your full network email address and network password.

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Activity – a continuous feed of everything happening on your Teams. Filter the information to make it more manageable and get quick access to what you need to know right now.
Chat – private instant messaging, video call, audio call, screen sharing, and group chats.
Teams – see info on right.
Apps – certain apps are allowed to be installed.

Top Teams Tip

Start a new conversation vs Reply to a conversation:

Channel conversations are organized by date and then threaded. The replies in threads are organized under the initial post so it’s easier to follow multiple conversations.

To get started
Click on the Teams button , then pick a Team and a Channel. 204-940-8500 -Microsoft-Teams-A-Shared-Health-Service-2.png" alt="MBTelehealth-204-940-8500-Microsoft-Teams-A-Shared-Health-Service- (2)" width="478" height="201" />

Reply to a conversation
Find the conversation thread you want to reply to, click Reply. Type your message, and click Send 204-940-8500-Microsoft-Teams-A-Shared-Health- Service-6.png" alt="MBTelehealth-204-940-8500-Microsoft-Teams-A-Shared-Health-Service- (6)" width="38" height="31" />. 204-940-8500-Microsoft-Teams-A-Shared-Health-Service-3.png" alt="MBTelehealth-204-940-8500-Microsoft-Teams-A-Shared-Health-Service- (3)" width="358" height="53" />

Start a new conversation
Click the New Conversation button type your message and click Send 204-940-8500-Microsoft-Teams-A-Shared-Health-Service-6.png" alt="MBTelehealth-204-940-8500-Microsoft-Teams-A-Shared-Health-Service- (6)" width="38" height="31" />. Hover over the icons below the message for more options.

Chat – key features

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Video Call – key features

Click the video icon to make a video call to the person you’re chatting with. 204-940-8500-Microsoft-Teams-A-Shared-Health-Service-5.png" alt="MBTelehealth-204-940-8500-Microsoft-Teams-A-Shared-Health-Service- (5)" width="938" height="644" srcset="https://manuals.plus/wp- content/uploads/2024/02/MBTelehealth-204-940-8500-Microsoft-Teams-A-Shared-Health-Service-5.png 938w, https://manuals.plus/wp- content/uploads/2024/02/MBTelehealth-204-940-8500-Microsoft-Teams-A-Shared-Health-Service-5-550x378.png 550w, https://manuals.plus/wp- content/uploads/2024/02/MBTelehealth-204-940-8500-Microsoft-Teams-A-Shared-Health-Service-5-768x527.png 768w" sizes="(max- width: 938px) 100vw, 938px" />

Best Practices and Etiquette

Notifications & Mentions

mark a channel as a favourite to get notifications and stay up to date.
@mention someone to get their attention, but don’t overuse it – it’s like adding someone in the “To” or “CC” field on an email.
set up notifications to stay on top of things when someone mentions you or replies to a thread you started.
give a thumbs up as an equivalent for “got it”, “sounds good” or “okay”, this saves lots of unnecessary written responses to threads – the like button isn’t for sentiments.
don’t expect an immediate response if you mention someone, urgency in conversations is comparable to urgency in an email.

Chats

use subject lines when starting a new conversation so they’re easier to find – you wouldn’t send an email without a subject line; and keep messages short and concise
use chat for high-priority questions or when you need a direct answer from somebody
use chat to share resources and information during a meeting, without causing a distraction

Settings