EATON 5E550I 5E UPS User Guide
- June 17, 2024
- EATON
Table of Contents
EATON 5E550I 5E UPS
Specifications
- Model : DSD-5E2206
- Brand : Eaton 5E
- Available Models : 5E550I, 5E700I, 5E700D, 5E700F, 5E700B,
- 5E700UI, 5E700UD, 5E700UF, 5E700UB, 5E900UI, 5E900UD, 5E900UF,
- 5E900UB, 5E1200UI, 5E1200UD, 5E1200UF, 5E1200UB, 5E1600UI,
- 5E1600UD, 5E1600UF, 5E1600UB, 5E2200UI
Product Usage Instructions
Introduction
The Eaton 5E UPS provides reliable power protection for your electronic devices. Before using the UPS, it is essential to understand its environmental considerations and benefits.
Environmental Protection
The UPS should be used in a dry indoor environment with proper ventilation to ensure optimal performance and longevity.
Benefits
The UPS offers benefits such as protecting your equipment from power surges and outages, ensuring uninterrupted power supply during outages, and maintaining stable voltage levels for connected devices.
Installation
Follow the standard installation procedure outlined in the user manual for proper setup. Pay special attention to the rear panel connections to ensure all components are securely connected.
Operation
Once installed, familiarize yourself with the operation of the UPS. Ensure that the UPS is within the specified temperature and humidity ranges for optimal performance.
UPS Maintenance
Regular maintenance is crucial for the longevity of the UPS. Follow equipment care guidelines, store the equipment properly when not in use, and consider recycling used equipment responsibly.
Troubleshooting
If you encounter any issues with the UPS, refer to the troubleshooting section of the user manual for guidance. Contact service and support if needed.
FAQ
- Q: What should I do before performing maintenance on the UPS?
- A: Before maintenance, shut down the UPS, disconnect the AC power source and batteries, and discharge capacitors by pressing the ON button and waiting for 5 minutes.
- Q: Where should I place the UPS for optimal performance?
- A: The UPS should be placed in a dry indoor environment with proper ventilation to ensure efficient operation.
Special symbols
The following are examples of symbols used on the UPS or accessories to alert you to important information:
Introduction
Thank you for selecting an Eaton 5E product to protect your electrical
equipment.b The Eaton 5E range has been designed with the utmost care. We
recommend that you take the time to read this advanced user guide to take full
advantage of the many features of your UPS (Uninterruptible Power System).
Before installing your Eaton 5E, please read the information and safety
instructions provided. Follow the instructions in the quick start guide and if
necessary, refer to this advance user guide.
To discover the entire range of Eaton products, we invite you to visit our
website at eaton.com or contact your Eaton local
representative.
Environmental protection
Eaton has implemented an environmental protection policy. Products are
developed according to an eco-design approach.
Substances
This product does not contain CFC and HCFC. This product does not contain
asbestos. This product is compliant with regulations on the restriction of the
use of substances in electrical and electronic equipment.
Packaging
To improve waste treatment and facilitate recycling, separate the various
packing components.
- The cardboard we use comprises over 50% of recycled cardboard.
- Plastic bags are made of polyethylene.
- Packing materials are recyclable and bear the appropriate identification symbol.
Materials
|
Abbreviations
| Number in the symbols
---|---|---
Polyethylene terephthalate| PET| 01
High-density polyethylene| HDPE| 02
Polyvinyl chloride| PVC| 03
Low-density polyethylene| LDPE| 04
Polypropylene| PP| 05
Polystyrene| PS| 06
Follow all local regulations for the disposal of packing materials.
End of life
Eaton will process products at the end of their service life in compliance
with local regulations. Eaton works with companies in charge of collecting and
eliminating our products at the end of their service life.
Product
The product is made up of recyclable materials. Dismantling and destruction
must take place in compliance with all local regulations concerning waste. At
the end of its service life, the product must be transported to a processing
center for electrical and electronic
waste.eaton.com/recycling
Battery
The product contains lead-acid batteries that must be processed according to
applicable local regulations concerning batteries. The battery may be removed
to comply with regulations and in view of correct disposal.
Benefits
The Eaton 5E uninterruptible power system (UPS) protects your sensitive
electronic equipment from the most common power problems, including power
outages, voltage sags, impulsive transients, line noise, and long-term under
and over voltage conditions.
Power outages can occur when you least expect it and power quality can be
erratic. These power problems have the potential to corrupt critical data,
destroy unsaved work sessions, and damage hardware – causing hours of lost
productivity and expensive repairs.
With the Eaton 5E, you can safely eliminate the effects of power disturbances
and guard the integrity of your equipment. Providing outstanding performance
and reliability, the Eaton 5E’s unique benefits include:
- Standard communication options: , one USB communication port.
- Backed by worldwide agency approvals.
Presentation
Standard installation
- UPS
- AC Input
- AC Output
- ON/OFF Button
- USB communication port (USB models only)
- UPS status LED
Weights and dimensions
Description (UPS)| Weights (kg / lbs)| Dimentions (mm / inch)
D x W x H
---|---|---
5E550I| 3.7 / 8.3| 288 x 100 x 148 / 11.5 x 3.9 x 5.8
5E700I; 5E700D; 5E700F; 5E700B; 5E700UI; 5E700UD; 5E700UF;
5E700UB
|
4.3 / 9.5
|
288 x 100 x 148 / 11.5 x 3.9 x 5.8
5E900UI; 5E900UD; 5E900UF; 5E900UB| 5.3 / 11.6| 288 x 100 x 148 / 11.5 x 3.9 x
5.8
5E1200UI; 5E1200UD; 5E1200UF; 5E1200UB| 8.3 / 18.5| 330 x 133 x 180 / 13.0 x
5.2 x 7.1
5E1600UI; 5E1600UD; 5E1600UF; 5E1600UB| 9 / 19.8| 330 x 133 x 180 / 13.0 x 5.2
x 7.1
5E2200UI| 9.8 / 21.6| 330 x 133 x 180 : 13.0 x 5.2 x 7.1 /
Rear panel
installation
Inspecting the equipment
If any equipment has been damaged during shipment, keep the shipping cartons and packing materials for the carrier or place of purchase and file a claim for shipping damage. If you discover damage after acceptance, file a claim for concealed damage.
To file a claim for shipping damage or concealed damage:
- File with the carrier within 15 days of receipt of the equipment;
- Send a copy of the damage claim within 15 days to your service representative. Check the battery recharge date on the shipping carton label. If the date has passed and the batteries were never recharged, do not use the UPS. Contact your service representative.
Package content
- Verify that the following additional items are included with the UPS : ① UPS ⑬ Connection cable to AC power source (except for IEC models) ⑭ Connection cables for IEC models only ⑰ Instructions and Safety Informations ⑱ Quick start
Recommended positions
Place the Eaton 5E on a flat, stable surface in its final location. Always keep 6″ or 150 mm of free space near UPS openings for ventilation.
Installation in tower position
UPS connection
Power supply cord/socket
Connect the UPS to the AC power source through a wall outlet equipped with an
earth connector, using the attached cord.
Power supply connection
Check that the indications on the name plate located on the back of the UPS correspond to the AC power source and the true electrical consumption of the total load.
Connect the UPS to the AC power source with a cable through a wall outlet equipped with an earth connector, using your equipment cord.
- Disconnect the protected equipment, keep the power cable
- Connect the IEC cable provided on the protected equipment side.
- Connect the IEC cable provided on the UPS AC output side
- Connect the power cable to the AC input
- Connect the power cable to the wall outlet
Protected outlets / Backup & Protected outlets
Plug critical equipment (computer, monitor, modem, etc.) to the backup &
protected outlets providing battery backup power, taking care not to exceed
the rated current indicated in amperes. Equipment connected to these outlets
is supplied as soon as the AC cord is plugged in. These are not affected by
the ON/OFF button.
USB COM port (optional)
Connect the UPS to the computer using the USB cable. Enhance your purchase by downloading the configuration tool software using the URL: eaton.com/downloads
Register warranty
Register for warranty at https://www.pqproductregistration.eaton.com
Operation
Start-up and normal operation
Check that the indications on the name plate located on the back of the UPS meets the AC power source and the true electrical consumption of the total load.
Battery charge
The UPS charges the battery as soon as it is connected to the AC outlet,
whether the ON/OFF button is pressed or not. It is recommended that the UPS be
permanently connected to the AC power supply to ensure the best possible
autonomy.
To start the UPS:
- Verify that the UPS power cord is plugged in.
- There is a single buzzer indication.
- Press the button on the UPS front panel for a few seconds.
- Check the UPS front panel display for active alarms or notices. Resolve any active alarms before continuing; if the indicator illuminates in red, do not proceed until all alarms are clear (see “Troubleshooting” section). Check the UPS status from the front panel to view the active alarms. Correct the alarms and restart if necessary.
- Verify that the indicator illuminates in green, indicating that the UPS is operating normally and any loads are powered and protected. The UPS should be in Normal mode.
- The UPS will make a first battery test, the will blink for a few seconds, this behaviour is normal
Starting the UPS on battery
To start the UPS on battery:
- When the UPS is disconnected from the AC power source, press the button on the UPS front panel. The UPS transfers from Standby mode to Battery mode. The indicator blinks and the buzzer snoozes. The UPS supplies power to your equipment.
- Check the UPS front panel display for active alarms or notices besides the “Battery mode” and related notifications that indicate missing utility power. Resolve any active alarms before continuing. See “Troubleshooting”. Check the UPS status from the front panel to view the active alarms. Correct the alarms and restart if necessary
UPS shutdown
To shut down the UPS:
- Press the button on the front panel for two seconds.UPS starts to beep and the indicator is blinking. The UPS then transfers to Standby mode, and the indicator turns off
Operating modes
The Eaton 5E front panel indicates the UPS status through the UPS LED
indicator.
Normal mode
When the symbol is illuminated in green, the UPS is providing protected AC
power output. The UPS charges the batteries and provides power protection to
your equipment
Battery mode
When the UPS is operating during a power outage, the alarm beeps once every five seconds and the indicator illuminates blinking. The necessary energy is provided by the battery. When the utility power returns, the UPS transfers to Normal mode operation while the battery recharges. If battery capacity becomes low while in Battery mode, the audible alarm beeps faster. This warning is approximate, and the actual time to shut down may vary significantly; gracefully shut down all applications on connected equipment due to imminent UPS shutdown. When utility power is restored after the UPS shuts down, the UPS automatically restarts
Low-battery warning
- The indicator blinks quickly.
- The audio alarm beeps every 1.5 seconds.
- The remaining battery power is low. Shut down all applications on the connected equipment because automatic UPS shutdown is imminent
End of battery backup time
- All the LEDs go OFF.
- The audible alarm stops.
Return of AC input power
Following an outage, the UPS restarts automatically when AC input power returns(unless the UPS is not shut down by backup end) and the load is supplied again.
UPS maintenance
Equipment care
- For the best preventive maintenance, keep the area around the equipment clean and dust free. If the atmosphere is very dusty, clean the outside of the system with a vacuum cleaner.
- For full battery life, keep the equipment at an ambient temperature of 25 °C (77 °F).
- The batteries are rated for a 3-5 year service life. The length of service life varies, depending on the frequency of usage and ambient temperature (life divided by 2 each 10 °C above 25 °C).
- If the UPS requires any type of transportation, verify that the UPS is turned off.
- Batteries used beyond expected service life will often have severely reduced runtimes. Replace batteries at least every 4 years to keep units running at peak performance.
- Batteries runtime will be reduced at low temperatures (below 10 °C).
Storing the equipment
If you store the equipment for a long period, recharge the battery every 6 months by connecting the UPS to utility power. The internal batteries charge to 90% capacity in less than 3 hours. However, Eaton recommends that the batteries charge for 48 hours after long-term storage. Check the battery recharge date on the shipping carton label. If the date has passed and the batteries were never recharged, do not use them. Contact your service representative.
Recycling the used equipment
Contact your local recycling or hazardous waste centre for information on the proper disposal of the used equipment. eaton.com/recycling
- Do not dispose of the battery or batteries in a fire. Batteries may explode. Proper disposal of batteries is required. Refer to your local codes for disposal requirements.
- Do not open or mutilate the battery or batteries. Released electrolytes are harmful to the skin and eyes. It may be toxic. Do not discard the UPS or the UPS batteries in the trash. This product contains sealed, lead acid batteries and must be disposed of properly.
- For more information, contact your local recycling/reuse or hazardous waste centre.
- Do not discard waste electrical or electronic equipment (WEEE) in the trash. For proper disposal, contact your local recycling/reuse or hazardous waste centre.
Troubleshooting
The Eaton 5E is designed for reliable, autonomous operation while providing you with notifications and alerts whenever a potential operational or performance issue occurs. Usually, the alarms shown by the control panel do not mean that the output power is affected. Instead, they are preventive alarms intended to alert the user.
- Events are silent status information that is recorded into the Event log. Example = “AC freq in range”.
- Alarms are recorded in the Event log and displayed on the LCD status screen with the logo blinking. Some alarms may be announced by a beep every 3 seconds. Example = “Battery low”.
- Faults are announced by a continuous beep and red LED, recorded into the Fault log and displayed on the LCD with a specific message box. Example = Out. short circuit.
Use the following troubleshooting chart to determine the UPS alarm condition.
| Conditions | Possible cause | Action |
|---|
The UPS outlets are not supplied with power or the UPS cannot be turned on
after pressing the button| The ON/OFF Button is not pressed or the ON/OFF
button is pressed too briefly.| Press the button continuously for more than 2
seconds and check that the LED turns to green.
The connected devices are not supplied when AC power fails.| The devices are
not connected well to the UPS outlets.| Check the cables and reconnect the
devices to the UPS outlets.
The green LED flashes every 1 second and
the audio alarm beeps every 5 seconds.
| The UPS frequently operates on battery power because the AC power source is of poor quality.| Have the electrical installation checked by a professional or use another wall outlet.
Green LED flashes every 1 second and
audio alarm beeps every 1.5 seconds.
|
UPS operates on battery power with a low battery
| The actual time to shutdown may vary significantly, prepare your equipment for shutdown.
Battery discharging time diminishes
|
Battery has not yet been fully charged or overloaded
| Keep UPS connected to utility power persistently for more than 6 hours to
recharge the batteries. Or remove some noncritical loads.
The Green/Red LED alternative flashes every 0.5 seconds and the audio alarm
beeps every 1.5 seconds.|
The connected loads exceed the UPS capacity or the Battery fault
| If the connected loads exceed the UPS capacity, remove some noncritical loads or check if some loads have failed.
Red LED is on and the audio alarm beeps continuously.
| A fan fault has occurred on the UPS. The UPS outlets are no longer supplied.|
Check if the fan is stopped, if not, please contact your service representative.
The red LED is on and the audio alarm beeps continuously.
| An internal fault has occurred on the UPS. The UPS outlets are no longer supplied.|
Contact your service representative.
USB communication fails.
|
Cable connection may be defective.
| Re-connect the USB cable, if still not available. Contact your service representative.
Service and support
If you have any questions or problems with the UPS, call Eaton or your local service representative in your country/region. Please have the following information ready when you call for service:
- Model number
- Serial number
- Firmware version number
- Date of failure or problem
- Symptoms of failure or problem
- Customer return address and contact information
If repair is required, you will be given a Returned Material Authorization (RMA) number. This number must appear on the outside of the package and on the Bill Of Lading (if applicable). Use the original packaging or request packaging from the Help Desk or distributor. Units damaged in shipment as a result of improper packaging are not covered under warranty. A replacement or repair unit will be shipped freight prepaid for all warrantied units.
For critical applications, immediate replacement may be available. Call the Help Desk for the dealer or distributor nearest you.
Specification and technical characteristics
Electrical input
Catalog Number| Nominal Current| Nominal Voltages| Voltage
Windows
---|---|---|---
5E550I| 5A|
220-240V; 50/60Hz
|
140-300V; 45-65Hz
5E700I; 5E700D; 5E700F; 5E700B; 5E700UI; 5E700UD;
5E700UF; 5E700UB
|
5A
5E900UI; 5E900UD; 5E900UF; 5E900UB| 8A
5E1200UI; 5E1200UD; 5E1200UF; 5E1200UB| 10A
5E1600UI; 5E1600UD; 5E1600UF; 5E1600UB| 15A
5E2200UI| 15A
Electrical output
| All models | Normal mode | Battery mode |
|---|
Voltage regulation
| Boost1 : Vin1.2 Boost2 : Vin1.4
Buck: Vin*0.85
|
(+/-20%)
Efficiency| >95%| >60%
Frequency regulation| same as input| +/-1 Hz
Nominal output| 220/230/240V
Frequency| Follows input frequency| 50/60Hz
Output overload
| [110%,120%] 5min
120% 1s
|
go to fault mode immediately
Short circuit current limitation in
battery mode
|
Depending on the external fuse or breaker the upstream of UPS
| 550VA/700VA: 5A
900VA: 6A
1200VA: 16A
1600VA/2200VA: 23A
Short Time withstand current| | 50ms
Transfer time| 10ms for online to battery mode
Battery
| Internal batteries
---|---
Specifications
| 550VA : 12Vdc – 1 x 12V, 4.5Ah
700VA : 12Vdc – 1 x 12V, 7Ah
900VA : 12Vdc – 1 x 12V, 9Ah
1200VA : 24Vdc – 2 x 12V, 7Ah
1600VA : 24Vdc – 2 x 12V, 7Ah
2200VA : 24Vdc – 2 x 12V, 9Ah
Brand & Reference : LEOCH/DJW12-XX or equivalent
Type
| Valve Regulated Lead-Acid (VRLA) Sealed, maintenance-free,
minimum 3-5 year float service life at 25°C (77°F)
Monitoring| Advanced monitoring for earlier failure detection by indicators
Environmental and safety
Standards
| IEC/EN 62040-1 Safety
IEC/EN 62040-2 Electromagnetic Compatibility EMC IEC/EN 62040-3 Performance
---|---
EMC (Emissions)
| CISPR32 Class A
IEC/EN 61000-3-2 Flickers
IEC/EN 61000-3-3 Harmonics
This is a category C2 (Class A) UPS product. In a residential environment, this product may cause radio interference, in which case the user may be required to take additional measures.
EMC (Immunity)
| IEC 61000-4-2, (ESD): 4 kV Contact Discharge / 8 kV Air Discharge IEC 61000-4-3, (Radiated field): 10 V/m
IEC 61000-4-4, (EFT): 4 kV
IEC 61000-4-5, (Surges): 1 kV Differential Mode / 2 kV Common Mode IEC 61000-4-6, (Electromagnetic field): 10 V
IEC 61000-4-8, (Conducted magnetic field): 30 A/m
Agency markings| CE, EAC, Cm, Ukr, UKCA,
Protection degree| IP20
Earthing system
| This UPS can be connected to TN, TT, IT electrical supply systems, same
system is supplied to the load.
Protective Class| Class I
Operating temperature| 0 to 40 °C (32 to 104 °F)
Storage temperature
| 0 to 40 °C (32 to 104 °F) with battery
-25 to 55 °C (-13 to 131 °F) without battery
Relative humidity
| Storage: 0-93 % non-condensing Operation: 0-85 % non-condensing
Operating altitude| 2000 m
Transit altitude| Up to 10,000 meters (32,808 ft) above sea level
Audible noise
| 550VA/700VA/900VA/1200VA: <25dBA
1600VA/2200VA: <25dBA (Line Mode), <40dBA (battery or AVR mode)
Glossary
- Backup time Time during which the load can be supplied by the UPS operating on battery power.
- Low-battery warning This is a battery-voltage level indicating that battery power is low and that the user must take action before the UPS shuts down.
- Load Devices or equipment connected to the UPS output.
- Normal mode The normal UPS operating mode in which the AC source supplies the UPS which, in turn, provides AC power to the connected loads.
- Normal AC source Normal source of power for the UPS.
- OVL Overload. When the load exceeds 100% of the maximum load of the UPS.
- UPS Uninterruptible Power System.
- AVR The Automatic Voltage Regulation maintains a constant voltage level for electrical equipment loads when the voltage falls outside the voltage tolerance range
References
- Select your location | Eaton
- Download software | Power management | Eaton
- EU WEEE directive | Compliance | Eaton
- Download software | Power management | Eaton
- Accueil