VIGO VG02007 Zurich Pull Down Spray Kitchen Faucet Instruction Manual

VIGO VG02007 Zurich Pull Down Spray Kitchen Faucet

INSTALLATION MANUAL

VIGO Zurich Pull-down Spray Kitchen Faucet

PRODUCT FEATURES

• Single hole mount with easy installation  1.8 gpm flow rate
• Dual-action, the pull-down spray head is extendable up to 30″
• Solid brass construction makes this faucet durable and easy to clean
• Premium finish resists corrosion and tarnishing
• All VIGO Kitchen Faucets feature a quality-assured Limited Lifetime Warranty

CERTIFICATE & WARRANTY

cUPC, NSF-61, NSF 372, AB1953, CEC certified by IAPMO R&T, ADA compliant
All VIGO Kitchen Faucets have a Limited Lifetime Warranty

PACKING LIST

• Faucet Assembly
• Plastic Holder
• Sprayer
• Spiral Neck
• Allen Key
• Two Metal Braided Hoses

TOOLS

• Adjustable Wrench
•  Eye Protection
• Safety Gloves
• Plumber’s Putty (Optional)
• Pipe Tape
• Flat Screwdrivers

QUESTION?

For installation help, missing or replacement parts, please contact our product specialist for consultation.

+1 866-591-7792 (Option 2) (9:30am-5:30pm ESl)
support@vigoindustries.com

REGISTER YOUR PRODUCT

In order to activate your warranty, you must register your product.

vigoindustries.com/register

ACTIVATE NOW

Dimensions

FAUCET MEASUREMENTS/ MEDIDAS DE GRIFO / MESURES DE ROBINET

Faucet height| 27 % ” (705mm)
Spout reach| 8 1/, ” (208mm)
Water supply connection| 3/8″
Spout Swivel| 360°
Hose length| 28″
FAUCET SPECIFICATIONS

Flow rate| 1.8 gal/min
Pressure| 60 psi
Valve body| Brass
Installation compatibility| 1-, 2-, 3- and 4-hole sink
Spray mode| Spray
Spout type| **** Pull-down

V1GO Product Support 866-591-7792 (Option 2) Monday- Friday 9.30am – 5 30pm EST

Parts List

1. Spray Hose  74017 7
2. Sprayer 8021
3. Handle Assembly 78027
4. Cartridge 74040w
5. Plastic Support 74058 7
6. Holder Mounting Assembly 8108
7. Plastic Sprayer 74027 7
8. Holder Supply Hoses 4020

Installation Steps

Installation must be done by a qualified licensed plumber.

1. STEP 1
   Preparation

2. Turn off hot and cold water lines

3. Unscrew hoses

4. Remove the hoses

5. Remove old tape from hot and cold threads

6. STEP.2
   Cold and hot hose installation to the faucet

7. Wrap plumbers tape onto cold and hot pipe threads

8. Place the hoses

9. Screw on hoses to cold and hot pipe threads

10. STEP .3
    Faucet placement

11. Place faucet into hole of countertop

12. Sat faucet in place on countertop with handle to the right side
    

13. STEP .4
    The sprayer hose installation

14.  Wrap plumber tape on sprayer hose threads

15. Insert sprayer hose into coil spring from top of the coil

16. Connect the sprayer hose to top of the faucet

17. Insert the coil spring into the top of the faucet.
    

18. STEP .5
    The faucet’s spray part installation

19.  The faucet’s spray part installation

20. Connect sprayer into the coupler
    

21. STEP 6
    Securing the faucet

22. Place plastic holder, rubber ring, metal ring and brass nut onto large threaded pin at the bottom of the faucet

23. Secure the faucet by tightening the brass nut
    

24. STEP .7
    Open the water lines

25. Wrap tape on cold and hot pipe threads

26. Place the hose

27. Screw the hoses onto cold and hot threads

28. Open cold and hot water lines
    

Troubleshooting

VIGO takes pride in manufacturing the highest quality product. Over time, your product may need servicing. Let us help you find a solution to the issue you’re having. If the issue you’re experiencing isn’t noted here, please contact VIGO Customer Service.

Description

1. Leaks from handle
2. Insufficient flow rate
3. Leak at connection points
4. Leak at connection points
5. Loose handle

Cause

1. Cartridge unseated
2. Clog in supply hose line
3. Washer defective
4. Mounting hardware became loose
5. Set screw has become loose

Solution

1. Remove the cartridge from housing, wash thoroughly with hot water and reseat in the housing.

2. Contact VIGO Product Support for replacement.

3. Remove supply lines and flush lines.

4. Tighten hoses. If this does not resolve the issue, remove the flexible hose and rethread, checking to make sure the connection is secure. Make sure to use pipe tape.
   Remove the supply line and check the status of the washer. If torn, washer must be replaced for a secure, non-leaking connection.

5. From under the counter, use an adjustable wrench and tighten the mounting hardware. Make sure the faucet is perpendicular to the counter.

6. Take off hoVcold cover on handle. This will give you access to the screw that connects the handle to the cartridge. Using either an alien key or a flat head screw driver, tighten the screw so handle has firm connection to cartridge.

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SAFETY TIPS
Installation must be done by a qualified licensed plumber. Prior to installation please read the instructions thoroughly, confirm that all parts are included and visually inspect the unit for any defects. If you have any questions please contact the VIGO Technical Support Department before proceeding with installation.
If you use soldering for the installation of the faucet, the seats, cartridges and washers will have to be removed before using flame. Damage caused by improper soldering will void the warranty. Protect your eyes with safety glasses when cutting or soldering water supply lines.

CLEANING RECOMMENDAllDN FOR Vl60 PRDDUCTS

Modern faucets and showers consist of very different materials to comply with the needs of the market with regard to design and functionality. To avoid damage and reclamations, it is necessary to consider certain criteria when cleaning. Be sure to avoid using abrasive materials while cleaning VIGO products.

REGISTER YOUR PRODUCT
IN ORDER TO ACTIVATE YOUR WARRANTY YOU MUST REGISTER YOUR PRODUCT

VIGOINDUSTRIES.COM/REGISTER/

CLEANING INSTRUCTIONS FOR FAUCETS AND SHOWERS
Please follow the instructions on your cleaning materials. In addition, pay attention to the following points:

• Clean the faucets and showers as needed and when required.
• The amount of cleaning product needed and the time the cleaner needs in order for effective cleaning to take place should be adjusted according to products; cleaning product should not be left on VIGO product longer than necessary.
• Clean regularly to prevent calcification.
• When using spray cleaner, spray first onto a cloth or sponge – never directly spray onto the sanitary tapware as drops could enter openings and gaps and cause damage.
• After cleaning, rinse thoroughly with clean water to remove any cleaner residue.
• Recommended cleaning solution for hard water and soap scum is to use 50/50 water and vinegar solution.

CLEANING MATERIAL FOR FAUCETS AND SHOWERS
Acids are necessary ingredients of cleaning materials for removing lime, however, please pay attention to the following points when cleaning faucets and showers:

• Only use cleaning materials that are explicitly provided for this type of application.
  Never use cleaning materials that contain hydrochloric, formic or acetic acid, as they cause considerable damage.

• Phosphoric acid is also restricted as it can cause damage to the finish.

• Never mix any cleaning material with another,

• Never use cleaning materials that have an abrasive effect, such powdered and industrial cleansers, scouring pads or micro fiber cloths.

KITCHEN FAUCET LIMITED LIFETIME WARRANTY

VIGO INDUSTRIES, LLC (“VIGO”) EFFECTIVE JANUARY 1, 2019

• VIGO offers the following limited warranty on each of its KITCHEN FAUCET Products* (the “Product”). This warranty extends only to the original purchaser/end-user for personal household use and is not transferrable. For commercial use, additional limitations apply.
• VIGO warrants the spray head assembly, hoses and all mechanical components to be free from defects in workmanship and materials under normal household use for the period of ONE (1) year from the initial date of purchase by the purchaser/end-user, contractor, or builder, from VIGO or an authorized VIGO Dealer.
• VIGO warrants the cartridge to be free from defects in workmanship and materials under normal household use for the period of FIVE (5) years from the initial date of purchase by the purchaser/end-user, contractor, or builder, from VIGO or an authorized VIGO Dealer.
• VIGO warrants the finish of the Product to be free from defects in workmanship and materials under normal household use for the lifetime of the product by the original purchaser/end-user.
  Subject to the Warranty provisions below, any product reported to VIGO or an authorized dealer as being defective within the warranty period will receive replacement parts and/or troubleshooting assistance to correct the issue. If a replacement unit is deemed necessary by VIGO, the replacement will be made with the same model (or with a product of equal value). This warranty extends to the original purchaser/end-user and is not transferrable to a subsequent owner. Neither the distributor, authorized dealer, nor any other person has been authorized to make any affirmation, representation, or warranty other than those contained in this warranty. Products sold in “as-is” condition, closeouts, discounted, resale, return purchases or purchases made through non- authorized dealers are not covered under the terms of this warranty. Any affirmation, representation, or warranty other than those contained in this warranty shall not be enforceable against VIGO or any other person. VIGO reserves the right to modify this warranty at any time with the understanding that such modifications will not alter the warranty conditions applicable at the time of sale for the products in question.

LIMITATIONS

This warranty shall not apply to instances of incorrect operating procedures, breakages, or damages caused by fault through improper installation, carelessness, abuse, misuse, misapplication, improper maintenance, or alteration of the Product, as well as damage due to hard water, chemical or natural corrosion, accident, fire, flood, an act of God, or any other casualty. When cleaning, handling, and maintaining the Product, avoid abrasive cleaners, steel wools, and harsh chemicals as these will scratch, damage and/or dull the product and/or finish and void this warranty. The owner/end- user of the Product covered by the present warranty is entirely responsible for all labor costs, proper installation and any applicable plumbing or electrical wiring. VIGO neither installs nor supervises installation, nor hires contractors for this purpose. VIGO cannot be held responsible for any default, breakage, or damages caused thereby or resulting thereof, either directly or indirectly. The owner/end-user must provide requested images, photos, videos of the Product as described in the installation guide so that VIGO can properly troubleshoot and execute the warranty specified herein. All repair expenses and labor are the responsibility of the owner/end-user. This warranty does not apply to Products that have not been installed or operated in accordance with instructions supplied by VIGO and all applicable rules, regulations, and legislation pertaining to such installations. This warranty does not apply unless the VIGO Product is installed by a fully insured, licensed professional. VIGO strongly recommends that such licensed professional have experience in the installation of bathroom and kitchen products. Installation of certain products, including but not limited to glass products (i.e. shower doors and glass sinks) by an inexperienced person may result in glass breakage, and consequently may cause personal injury or death. VIGO is not liable for personal injuries or deaths to any persons or for any direct special, incidental or consequential damage, loss of time, loss of profits, inconvenience, incidental expenses, labor or material charges, or other costs resulting from the use of the Product or equipment pertaining to the application of the present warranty, or resulting from the removal or replacement of any product or element or part covered by this warranty.

EXCEPT AS OTHERWISE PROVIDED ABOVE, VIGO MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURCHASE OR COMPLIANCE WITH ANY CODE. VIGO cannot be held liable for any amount over and above the purchase price paid for the Product by the owner /end-user, contractor, builder, or other installation professional.

COMMERCIAL LIMITATIONS
In addition to the above conditions and limitations, the warranty period for the products installed for commercial applications or used in commercial ventures is ONE (1) year from the initial date of purchase by the owner/end- user, contractor, or builder from an authorized dealer. VIGO is not responsible for loss of use or profit under any circumstances. If the product is used as a display, the warranty period begins when the product is placed on display. This warranty gives the owner/end-user specific legal rights. The owner/end-user may also have other rights which may vary from one state or province to another.

WARRANTY CONDITIONS

In order to obtain the warranty provided, please contact the VIGO Product Support Department during normal business hours at 866-591-7792, option 2 or via email at SUPPORT@VIGOINDUSTRIES.COM. VIGO will assist with troubleshooting and provide replacement parts as described above when the following conditions have been met: the failure is of the nature or type covered by the warranty; the user has informed VIGO of the nature of the problem during the warranty period; conclusive evidence (e.g. proof of purchase and images, video, etc.) is provided to the foregoing by the user proving that the failure occurred or was discovered within the warranty period. VIGO’s warranty obligation shall be discharged upon tender of replacement parts or product replacement. The customer’s refusal to accept the tender terminates VIGO’s warranty obligations.
*Certain models are pending approval.
Certification may be ended by VIGO or certification agencies without notice.

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