Dreame RLX41CE Robot Vacuum and Mop User Manual

Dreame RLX41CE Robot Vacuum and Mop

Specifications

• Product Name: L20 Ultra Complete Robot Vacuum and Mop
• Features: Auto-Empty, Mop Self-Cleaning
• Model: RLX41CE
• Laser Safety Class: Class 1 Laser Product

Product Information
The L20 Ultra Complete is a versatile robot vacuum and mop thatoffers auto- empty and mop self-cleaning functionalities. It comes with advanced sensors and features for efficient cleaning.

Package Contents

• Robot
• Power Cord
• Cleaning Tool (Stored in the base station storage bin)
• Base Station
• Base Station Ramp Extension Plate
• User Manual

Robot Overview

The robot features various sensors and components:

• * Camera Indicator

  • Charging Contacts
  • Cliff Sensors
  • Microphone
  • Carpet Sensor

Base Station Overview

The base station includes:

• * Dust Tank Cover Washboard

  • Ramp Extension Plate
  • Base Station Buttons (Leave / Dock Button)
  • Child Lock Feature

Robot Usage

1. 1. Press any button on the robot to pause cleaning or while it’s  

   returning to charge.

Base Station Usage

1. 1. To activate or deactivate Child Lock, press and hold the designated buttons for 3 seconds.

2. Clean the washboard by adding water and pumping out used water after the robot exits the base station.

Frequently Asked Questions (FAQ)

1. Q: How often should I clean the filters?
   A: It is recommended to clean the filters every 2-4 weeks, depending on usage frequency.

2. Q: Can the robot vacuum and mop handle thick carpets?
   A: The robot is designed to navigate over low to medium-pile carpets efficiently, but it may struggle with thick carpets.

Robot Vacuum and Mop with Auto-Empty and Mop Self-Cleaning

User Manual

Safety Information

To avoid electric shock, fire or injury caused by improper use of the appliance, please read the user manual carefully before using the appliance and keep it for future reference.

Usage Restrictions

• This product should not be used by children younger than 8 years old nor persons with physical, sensory, intellectual deficiencies, or limited experience or knowledge without the supervision of a parent or guardian to ensure safe operation and to avoid any risks. Cleaning and maintenance shall not be performed by children without supervision.

• The appliance is only to be used with the power supply unit provided with the appliance.

• This appliance contains batteries that are only replaceable by skilled persons.

• Clear the area to be cleaned. Children shall not play with the appliance. Ensure children and pets are kept at a safe distance from the robot while it is operating.

• Do not install, charge or use the appliance in the bathrooms or around the pools.

• This product is for floor cleaning in a home environment only. Do not use it outdoors, on non-floor surfaces, or in a commercial or industrial setting.

• Ensure that the appliance operates correctly in a proper environment. Otherwise, do not use the appliance.

• If the power cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.

• Do not use the robot in an area suspended above ground level without a protective barrier.

• Do not place the robot upside down. Do not use the LDS cover, robot cover, or bumper as a handle for the robot.

• Do not use the robot at an ambient temperature above 40 ℃ or below 0 ℃ or on a floor with liquids or sticky substances.

• To prevent damage or harm from dragging, clear any loose objects from the floor, and remove cables or power cords on the cleaning path before operating the appliance.

• Remove fragile or small items from the floor to prevent the robot from bumping into and damaging them.
  Keep hair, fingers, and other body parts away from the suction opening of the robots.

• Keep the cleaning tool out of reach of children.

• Do not operate the appliance in a room where an infant or child is sleeping.

• Do not place children, pets, or any item on top of the robot regardless of whether it is stationary or moving.

• Keep the cleaning solution out of reach of children.

Batteries and Charging

• Use only the officially-approved detergent. Do not add any liquid such as alcohol or disinfectant.
• Do not use the robot to clean any burning objects. Do not use the robot to pick up flammable or combustible liquids, corrosive gases, or undiluted acids or solvents.
• Plug must be removed from the socket-outlet before cleaning or maintaining the appliance.
• Do not wipe the robot or the base station with a wet cloth or rinse them with any liquid. After cleaning washable parts, fully dry the parts before reinstalling and using them.
• Please use this product in accordance with the instructions in the User Manual. Users are responsible for any loss or damage that arise from improper use of this product.
• Do not use any third-party battery or base station. The robot can only be used with the model RCXE2 base station.
• Do not attempt to disassemble, repair, or modify the battery or the base station on your own.
• Do not place the base station near a heat source.
• Do not use a wet cloth or wet hands to wipe or clean the base station’s charging contacts.
• Do not improperly dispose of old batteries. Unneeded batteries should be discarded at an appropriate recycling facility.
• If the power cord becomes damaged or broken, stop using it immediately and contact after-sales service.
• Make sure the robot is turned off when being transported and kept in its original packaging if possible.
• If the robot will not be used for an extended period of time, fully charge it, then turn it off and store it in a cool, dry place. Recharge the robot at least once every 3 months to avoid over-discharging the battery.
• The laser sensor in this product meets the IEC 60825-1:2014/EN 60825-1:2014/A11:2021 Standard for Class 1 laser products. Please avoid direct eye contact with it during use.
• CLASS 1 LASER PRODUCT
• CONSUMER LASER PRODUCT
• EN 50689:2021

Hereby, Dreame Trading（Tianjin）Co., Ltd. declares that the radio equipment type RLX41CE is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://global.dreametech.com
For detailed e-manual, please go to https://global.dreametech.com/pages/user- manuals-and-faqs

Product Overview

Package Contents

Robot

Base Station

Note: The water hookup kit for auto refilling and draining needs to be purchased separately. (Only available in specific regions)

Preparing Your Home

Note

• When operating the robot for the first time, follow it around while cleaning to remove any potential obstacles in time.
• LED fill lights will provide auxiliary lighting in dimly lit environments.

Before Use

1. Connect to an Electrical Outlet
   Insert the power cord into the base station and plug it into the socket. Place the base station in a location that is as open as possible with a good Wi-Fi signal.

2. Place the Base Station and Install the Base Station Ramp Extension Plate
   Remove any objects that are closer than 1.5 m from the front and 5 cm from either side of the base station. Then install the base station ramp extension plate down to the base station.
   Note: To prevent water stains from wetting wood floors or carpets, placing the base station on tile floors or marble floors is recommended.

3. Remove the Protections
   Remove the two stickers on front and back of the robot, then take down the robot cover to remove the protective strip.
   

4. Turn on the Robot and Install the Side Brush and Mop Assembly
   Press and hold the button on the robot for 3 seconds to turn it on. Install the side brush and mop assembly into place.
   Note: Install the side brush until it clicks into place.

5. Connect the Robot to the Base Station
   Place the robot onto the base station with the mop assembly facing toward the washboard. Then you will hear a voice prompt when the robot successfully connects to the base station. Note: It is recommended to fully charge the robot before its first use. When the robot cannot be turned on after the battery is depleted, manually connect the robot with the base station to charge it.

6. Install the Cleaning Solution Bottle
   Remove the cap of the cleaning solution bottle, and tear off the two seals on the bottle as shown in the figure. Open the upper cover of the base station and install the bottle along the slot into place. The cleaning solution will be added automatically while working.

Note: Do not add any liquid other than the officially-approved cleaning solution, otherwise it may cause base station malfunction.

7. Add Water to the Clean Water Tank
   Take out the clean water tank from the base station, and fill it with clean water up to the max water line. Then install it back into the base station.

Connecting with the Dreamehome App

1.  Download the Dreamehome App
   Scan the QR code on the robot, or search “Dreamehome” in the app store to download and install the app.

   • Only 2.4 GHz Wi-Fi is supported.
   • Due to upgrades in the app software, the actual operations may differ from the directions in this manual. Please follow the instructions based on the current app version

2. Add Device
   Open the Dreamehome app, tap in the upper right corner, and scan the same QR code on the robot again to add the device. Please follow the prompts to finish the Wi-Fi connection.
   Note: If you want to reset Wi-Fi, repeat step 2 and then follow the prompts to finish the Wi-Fi connection..

How to Use

Turn On/Off
Press and hold the button for 3 seconds to turn on the robot. The power indicator should be illuminated. Place the robot onto the base station, the robot should turn on automatically and begin charging. To turn off the robot, move the robot away from the base station and press and hold the button for 3 seconds.

Fast Mapping
After configuring the network for the first time, follow the instructions in the app to quickly create a map. The robot will start mapping without cleaning. When the robot returns to the base station, the mapping process has been completed and the map will be saved automatically.

Pause/Sleep
When the robot is running, press any button to pause it.
If the robot is paused for more than 10 minutes, it automatically enters sleep mode. All indicators on the robot will turn off. Press any button on the robot or base station, or use the app to wake up the robot.

Note

• The robot will turn off automatically if it is left in the sleep mode for more than 12 hours.
• If the robot is paused and placed onto the base station, the current cleaning process will end.
  

Auto Resume Cleaning
If the battery is too low, the robot will automatically return to the base station to charge. After charging to the appropriate battery level, it will resume unfinished cleaning tasks.
Note: To use this function, please open it in the App.

Do Not Disturb (DND) Mode
When the robot is set to Do Not Disturb (DND) mode, the robot will be prevented from resuming cleaning and the power indicator will turn off. DND mode is disabled by default at the factory. You can use the app to enable DND mode or modify the DND period. The DND period is 22:00–8:00 by default.

Note

• The scheduled cleaning tasks will be performed as usual during the DND period.
• The robot will resume cleanup where it left off after the DND period expires.

Spot Cleaning
When the robot is on standby, press briefly the button to enable the spot cleaning mode. In this mode, the robot cleans a square-shaped area of 1.5 × 1.5 meters around it and returns to its starting point once the spot cleaning is completed.

Robot Restarting
If the robot stops responding or cannot be turned off, press and hold the button for 10 seconds to forcefully turn it off. Then, press and hold the button for 3 seconds to turn the robot on.

How to Use
Vacuum and Mop
Note: When using the mop assembly for the first time, the robot performs the “Vacuum and Mop” task by default.

1. Start cleaning
   Press the button  on the base station or on the robot, or use the app to make the robot start from the base station. Then the robot will plan the optimal cleaning route and perform the cleaning task based on the created map.

   • To ensure the robot can easily return to the base station after cleaning, it is recommended to make the robot start from the base station.
   • The mop pads will be cleaned before the robot starts mopping, please wait patiently.
   • Do not move the base station, the clean water tank, the used water tank , or the washboard during operation.

2.  Auto mop washing
   When cleaning, the robot will automatically return to the base station to wash mop pads based on the mop pad cleaning frequency specified in the app. The base station will automatically refill the robot’s water tank and the robot will resume cleanup.

3. Automatically empty the dust box and wash and dry the mop pads after finishing the “Vacuum and Mop” task
   After the robot finishes a cleaning task and returns to the base station to charge, the base station will automatically start emptying the dust box. Then it will wash and dry the mop pads.
   Note:

   • If the auto-empty function is turned off in the app, the base station will not automatically empty the dust box.
   • The base station will empty the dust box according to the frequency set in the app.

4. Clean the used water tank
   After the robot has completed its task, please clean the used water tank to prevent any odor.

Vacuum then Mop
Select “Vacuum then Mop” in the app, and the robot will automatically remove the mop assembly on the base station to vacuum the floor. After vacuuming is completed, the robot will return to the base station to install the mop assembly and the base station will automatically start emptying the dust box. And then, the robot will start mopping after the main brush is raised.

Vacuum Only
Select “Vacuum Only” in the app, and the robot will automatically remove the mop assembly on the base station and start vacuuming.

Mop Only
Select “Mop Only” in the app, and the robot will automatically check if the mop assembly is installed on the base station. If not, the robot will install the mop assembly and start mopping after the main brush is raised.

Routine Maintenance

Parts
To keep the robot in good condition, it is recommended to refer to the accessory usage in the app or the following table for routine maintenance.

/

Base station’s signaling area
Base station’s charging contacts
Base station’s auto- empty vents
Laser Distance Sensor (LDS)
Robot’s charging contacts
Robot’s auto-empty vent
Robot’s automatic water refilling inlet
Part| Maintenance Frequency| Replacement Period
---|---|---
Line laser sensor| Once every month| /
AI visual sensor
LED fill lights
Edge sensor
Bumper
Omnidirectional wheel
Carpet sensor
Cliff sensors
Bottom of the robot
Cleaning solution adding inlet| Recommended to clean after removing the cleaning solution (bottle)|
Dust box| Clean it as needed|
Dust bag| /| 6-8 weeks
Mop pad| Every 1 to 3 months

Note: The replacement frequency will depend on your usage of the robot. If an exception occurs due to special circumstances, the parts should be replaced.

Routine Maintenance

Washboard

1. Press the button to make the robot exit the base station.
   

2. Remove the washboard and rinse it with clean water.

3.  Press and hold the button for 3 seconds to add water to the bottom of the base station. Then use the included cleaning tool to clean it.
   

4. Press and hold the button for 3 seconds to pump out the used water in the bottom of the base station, dry it with a soft and dry cloth, and then put the washboard back.

Dust Bag

1. Unlock the dust tank cover and then remove it.

2. Discard the dust bag. Note: Pulling outwards on the handle will seal the dust bag to prevent the dust and debris from accidentally falling out.

3. Remove the dust and debris from the filter with a dry cloth.
   

4.  Install a new dust bag. Then install back the dust tank cover and lock it

Used Water Tank

1. Remove the used water tank, open its cover and pour out the used water.

2. Rinse the used water tank with clean water, and use the provided cleaning tool to clean the inner wall of the used water tank.

Note: The float ball in the used water tank is a movable part. Do not apply too much force when cleaning it to avoid damaging it.

Main Brush

1. Press the brush guard clips inwards to remove the brush guard and lift the brush out of the robot.
   

2. Pull out the brush covers at both ends of the brush as shown in the figure. Use the provided cleaning tool to remove any hair tangled in the brush. Reinstall the brush covers on both ends of the brush, and then reinstall the brush. Press on the brush guard to lock it in place.

Side Brush & Mop Pad Holder
Remove and clean the side brush and mop pad holder.

Note:

• Use a tool such as a small screwdriver to separate the axle and tire of the omnidirectional wheel. Do not use excessive force.
• Rinse the omnidirectional wheel under the running water and put it back after drying it completely.

Dust Box

1. Open the robot’s cover and press the clip to remove the dust box.

2. Open the dust box cover and empty the dust box as shown in the diagram.

Filter

1. Remove the filter and tap its basket gently.
   Note: Do not attempt to clean the filter with a brush, a finger or sharp objects to prevent damage.

2.  Rinse the dust box and filter with water and dry them completely before reinstalling.
   Note:

   • Rinse the dust box and filter with clean water only. Do not use any detergent.
   • Use the dust box and filter only when they are completely dry.

Robot Sensors and Charging Contacts
Wipe sensors and charging contacts of the robot by using a soft and dry cloth, as shown in the below figure:

Note: A wet cloth can damage sensitive elements within the robot and the base station. Please use a dry cloth for cleaning.

Charging Contacts
Clean the charging contacts and the signaling area of the base station with a soft and dry cloth.

Auto-empty Vents
Clean the auto-empty vents of the robot and the base station with a soft and dry cloth.

Mop Pad
Remove the mop pad from the mop pad holder to replace it.

Cleaning Solution Adding Inlet
If the cleaning solution adding inlet is dirty, wipe it with a soft and dry cloth.

Battery
The robot contains a high-performance lithium-ion battery pack. Make sure that the battery remains well-charged for daily use to maintain optimal battery performance.

Troubleshooting

The robot will not turn on.

| The battery is low. Recharge the robot on the base and try again.

The temperature of the battery is too low or too high. It is recommended to operate the appliance at a temperature between 32 ℉ (0°C) and 104 ℉ (40°C).

The robot will not charge.

| The base station is not connected to power, please make sure both ends of its power cord are correctly plugged in. The contact between the charging contacts on the base station and the robot is poor, please clean the charging contacts.

Check whether there is any foreign object at the connector of the robot and remove the foreign object if any.

The robot fails to connect to Wi-Fi.

| The Wi-Fi network password is incorrect. Make sure the password used to connect to your Wi-Fi network is correct. The robot does not support a 5 GHz Wi-Fi connection. Make sure the robot is connected to a 2.4 GHz Wi-Fi connection. The Wi-Fi signal is weak. Make sure the robot is in an area with good Wi-Fi coverage.

The robot may not be ready to be configured. Please exit and re-enter the app, and then try again as instructed.

The robot cannot find and return to the base station.

| The base station is disconnected from power or moved when the robot is not on it. Please connect the base station to the power supply or place the robot onto the base station to charge.

There are too many obstructions around the base station. Place the base station in a more open area.

Moving the robot may cause it to re-position itself, and it will recreate a map if re-positioning fails. If the robot is too far from the base station, it might not be able to automatically return on its own, in which case you will need to manually place the robot onto the base station.

Wipe the signaling area on the base station to remove dust or debris.

The robot gets stuck in front of the base station and cannot return to it.

| Clear any obstruction within 5 cm on the left and right sides or within 1.5 m in front of the base station to prevent the robot from being blocked.

The route for returning to charge is blocked, e.g. the door is closed.

The robot may slip if the floor in front of the base station is overly wet. If so, clean the excess water before trying again. It is recommended to move the base station to a different place and try again.

The robot will not turn off.

| The robot cannot be turned off when it is charging. It is recommended to move the robot from the base station, and then press and hold the button  for 3 seconds to turn it off.

If the robot cannot be turned off by performing step 1, press and hold the button   for 10 seconds to forcibly turn off the robot. If the problem persists, please contact after-sales service.

The charging speed is slow.

| It takes about 4.5 hours to fully charge the robot when its battery is low.

If you operate the robot at temperatures outside of the specified range, the charging speed will automatically slow down to extend the battery life.

The charging contacts on both the robot and the base may be dirty, please wipe them with a dry cloth.

The noise increases while the robot is operating.

| Check whether the dust box filter is clogged. If so, clean it or replace it.

A hard object may be caught in the main brush or the dust box. Check and remove any hard object. The main brush or the side brush may become tangled. Check and remove any foreign objects.

Switch the suction mode to Standard or Quiet.

The robot moves without following the set route.

| Objects such as power cords and slippers should be organized before using the robot.

Working on wet slippery surfaces may cause the main wheel to slip. It is recommended to dry any wet areas before using the robot.

Wipe the line laser sensors and the AI visual sensor on the robot with a clean, soft, and dry cloth to keep them clean and unobstructed.

The robot misses the rooms to be cleaned.

| Make sure that the doors of the rooms to be cleaned are open.

Check whether there is a threshold higher than 2 cm at the door of the room. The robot cannot climb over high thresholds or steps.

The place in front of the room to be cleaned may be wet and slippery, causing the robot to slip and work abnormally. Please try drying the floor before using the robot.

The robot will not resume cleaning after charging.

| Make sure that the robot is not set to the Do Not Disturb (DND) mode, which will prevent it from resuming cleaning. The robot will not resume cleaning after you manually return the robot to the base station to charge, which includes manually placing the robot on the base station or sending the robot to charge via the app, the base station, or the robot itself.
The station cannot automatically empty the dust box.| Check whether the dust bag in the dust tank is full.

If the dust bag is not full, check whether there is any obstruction at the auto-empty vents of the robot, the base station, or the dust box. If any, clean the blocked part in time.

The water level in the washboard is abnormal.| Remove the washboard and check whether the drain is blocked and clean it. Gently press down on the used water tank to make sure it is installed correctly.

Check whether the seal on the used water tank is loose or not correctly installed, and manually reset it if so. If the problem persists, please contact the after-sales service team.

Check the cleaning solution. Do not add any liquid other than the officially- approved cleaning solution.

The mop pad holder is raised abnormally.| Please remove the mop pad holder to check if there is any foreign object stuck in it, and try to restart the robot. If the problem persists, please contact the after-sales service team.
There is water under the clean water tank or around the seal.| When taking out the clean water tank, some water in the pipe may be left under the tank or around the seal. This is normal. Please wipe with a dry cloth.

Specifications

Robot

Base Station

Rated Power

(during dust emptying)

| 1000 W
Rated Power (during cleaning)| 55 W
Rated Power

(during charging and drying)

| 80 W
Operation Frequency| 2400-2483.5 MHz
Maximum Output Power| <20 dBm

Under normal use of condition, this equipment should be kept a separation distance of at least 20cm between the antenna and the body of the user.
Note: Rated Power (during charging and drying) is determined by the power value during full load period.

Battery Disposal and Removal

The built-in lithium-ion battery contains substances that are hazardous to the environment. Before disposing of the battery, make sure the battery is removed by qualified technicians and discarded at an appropriate recycling facility.

• the battery must be removed from the appliance before it is scrapped;
• the appliance must be disconnected from the supply mains when removing the battery;
• the battery is to be disposed of safely.

CAUTION
Before removing the battery, disconnect the power and run out the battery as much as possible.
Unneeded batteries should be discarded at an appropriate recycling facility.
Do not expose to high temperature environment to avoid risks of explosion.
Under abusive conditions, liquid may be ejected from the battery. If contact occurs, flush with water and seek medical help.

Removal Guide:

1. Turn over the robot, use a proper tool to remove the screws on the back of the robot, and then remove the cover.
2. Unplug the terminals between the battery and PCB board to remove the battery.

WEEE Information

All products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU) which should not be mixed with unsorted household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment, appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. Please contact the installer or local authorities for more information about the location as well as terms and conditions of such collection points.

References

• Que Faire de mes Déchets ? Découvrez les solutions pour tous vos déchets et nos conseils pour en produire moins.
• Dreame Global | Smart Robot Vacuum Cleaners

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