Dreame R2251-L10 Robot Vacuum Automatic Mop Cleaning User Manual

Dreame R2251-L10 Robot Vacuum Automatic Mop Cleaning

Specifications

• Product Name: Prime Robot Vacuum and Mop with Automatic Mop Cleaning
• Model Number: RLL11GC
• Laser Safety Information: Class 1 Laser Product Consumer Laser Product EN 50689:2021
• Manufacturer: Dreame Trading Tianjin Co., Ltd.
• Compliance: Directive 2014/53/EU
• Product Website: https://global.dreametech.com

Product Overview

Package Contents

• Robot
• Side Brush
• Power Cord
• User Manual
• Base Station
• Base Station Ramp Extension Plate

Robot Components

• LDS Upper Cover
• Cover Charging Contacts
• Carpet Sensor
• Side Brush
• Main Brush
• Main Wheel
• Cliff Sensors
• Bumper
• Laser Distance Sensor (LDS)
• Edge Sensor
• WIFI Indicator (Under the Cover)
• Universal Wheel
• Brush Guard Main Wheel
• Brush Guard Clips
• Mop Pad Holder Mounting Holes

Base Station Components

• Used Water Tank
• Upper Cover Clean Water Tank
• Washboard
• Ramp Extension Plate
• Water Tank Clip Float Ball
• Clean Water Tank Water Pipe
• Filter Floater

Product Usage Instructions

Before Use

1. Set up the Base Station: Place the base station in a location with good WiFi signal. Insert the power cord and ramp extension plate. Firmly insert the power cord until the indicator turns on.

2. Remove Protections and Install
   Accessories: Remove protective stickers and strips on the robot. Install the side brush and mop assembly. Ensure the side brush clicks into place.

3. Add Water to the Clean Water Tank: Fill the clean water tank with water up to the max line. Reinstall it back into the base station.

4. Place the Robot: Turn on the robot by pressing and holding the button for 3 seconds. Place it on the base station with the mop assembly facing the washboard. You will hear a notification when it connects and starts charging.

The illustrations in this manual are for reference only. Please refer to the actual product.

Safety Information

To avoid electric shock, fire or injury caused by improper use of the appliance, please read the user manual carefully before using the appliance and keep it for future reference.

Usage Restrictions

• This product should not be used by children younger than 8 years old nor persons with physical, sensory, or intellectual deficiencies, or limited experience or knowledge without the supervision of a parent or guardian to ensure safe operation and to avoid any risks. Cleaning and maintenance shall not be performed by children without supervision.
• The appliance is only to be used with the power supply unit provided with the appliance.
• This appliance contains batteries that are only replaceable by skilled persons.
• Clear the area to be cleaned. Children shall not play with the appliance. Ensure children and pets are kept at a safe distance from the robot while it is operating.
• Do not install, charge or use the appliance in the bathrooms or around the pools.
• This product is for floor cleaning in a home environment only. Do not use it outdoors, on non-floor surfaces, or in a commercial or industrial setting.
• Ensure that the appliance operates correctly in a proper environment. Otherwise, do not use the appliance.
• If the power cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.
• Do not use the robot in an area suspended above ground level without a protective barrier.

Usage Restrictions

• Do not place the robot upside down. Do not use the LDS cover, robot cover, or bumper as a handle for the robot.
• Do not use the robot at an ambient temperature above 40℃ or below 0℃ or on a floor with liquids or sticky substances.
• To prevent damage or harm from dragging, clear any loose objects from the floor, and remove cables or power cords on the cleaning path before operating the appliance.
• Remove fragile or small items from the floor to prevent the robot from bumping into and damaging them.
• Keep hair, fingers, and other body parts away from the suction opening of the robots.
• Keep the cleaning tool out of reach of children.
• Do not operate the appliance in a room where an infant or child is sleeping.
• Do not place children, pets, or any item on top of the robot regardless of whether it is stationary or moving.
• Keep the cleaning solution out of reach of children.
• Use only the officially approved detergent. Do not add any liquid such as alcohol or disinfectant.
• Do not use the robot to clean any burning objects. Do not use the robot to pick up flammable or combustible liquids, corrosive gases, or undiluted acids or solvents.
• Do not vacuum hard or sharp objects. Do not use the appliance to pick up objects such as stones, large pieces of paper or any item that may clog the appliance.
• The plug must be removed from the socket outlet before cleaning or maintaining the appliance.
• Do not wipe the robot or the base station with a wet cloth or rinse them with any liquid. After cleaning washable parts, fully dry the parts before reinstalling and using them.
• Please use this product in accordance with the instructions in the User Manual. Users are responsible for any loss or damage that arises from improper use of this product.

Batteries and Charging

• Do not use any third-party battery or base station. The robot can only be used with the model RCWCT base station.
• Do not attempt to disassemble, repair, or modify the battery or the base station on your own.
• Do not place the base station near a heat source.
• Do not use a wet cloth or wet hands to wipe or clean the base station’s charging contacts.
• Do not improperly dispose of old batteries. Unneeded batteries should be discarded at an appropriate recycling facility.
• If the power cord becomes damaged or broken, stop using it immediately and contact after-sales service.
• Make sure the robot is turned off when being transported and kept in its original packaging if possible.
• If the robot will not be used for an extended period of time, fully charge it, then turn it off and store it in a cool, dry place. Recharge the robot at least once every 3 months to avoid over-discharging the battery.
• The lithium-ion battery pack contains substances that are hazardous to the environment. Before disposing of the robot vacuum, please first remove the battery pack, then discard, or recycle it in accordance with local laws and regulations of the country or region it is used in.
• When removing the batteries from the product, it is better to use up the batteries and make sure your product is disconnected from power.
  1. Uninstall the screw on the bottom, then remove the cover.
  2. Unplug the battery connector, then remove the batteries. Do not damage the battery case to avoid any risk of injuries.
  3. Return the batteries to a professional recycling organization.

Laser Safety Information
The laser sensor in this product meets the IEC 60825-1:2014/EN 60825-1:2014/ A11:2021 Standard for Class 1 laser products. Please avoid direct eye contact with it during use.

CLASS 1 LASER PRODUCT CONSUMER LASER PRODUCT EN 50689:2021

Product Overview

Package Contents

Other Accessories

Robot

Spot Cleaning Button
Press briefly to start spot cleaning

Power / Clean Button

• Press and hold for 3 seconds to turn on or off
• Press briefly to start cleaning after the robot is turned on

Dock Button

• Press briefly to send the robot back to the base station
• Press and hold for 3 seconds to disable Child Lock

Status Indicator

• Solid White: Cleaning or cleaned
• Quickly Blinking Orange: Error
• Solid Orange: Low battery or paused

Note : Press any button to pause the robot while it is cleaning or returning to charge.

Base Station

Before Use

1. Set up the Base Station
   Place the base station in a location that is as open as possible with a good Wi-Fi signal. Insert the power cord into the base station and plug it into the socket. Then install the ramp extension plate down to the base station.
   Firmly insert the power cord upwards until the indicator turns on. Note:
   

   • Make sure that no objects might block the signaling area.
   • To prevent water stains from damaging wood floors or carpets, it is recommended to place the base station on tile or marble floors.

2. Remove the Protections and Install the Accessories
   Remove the sticker and the protective strips on the robot, and then install the side brush and mop assembly. Note : Install the side brush until it clicks into place.

3. Add Water to the Clean Water Tank
   Take out the clean water tank from the base station, and fill it with clean water up to the max water line. Then install it back into the base station. Note:

   • Do not fill the water tank with hot water as this may cause the water tank to warp.
   • Do not add any liquid other than the officially-approved cleaning solution to help prevent base station malfunction.

4. Place the Robot
   Press and hold the button on the robot for 3 seconds to turn it on. Place
   the robot onto the base station with the mop assembly facing toward the washboard. Then you will hear a voice notification when the robot successfully connects to the base station and starts charging.

Note : It is recommended to fully charge the robot before its first use. When the robot cannot be turned on after the battery is depleted, manually connect the robot with the station to charge it.

Connecting with the Dreamehome App

This product works with the Dreamehome app which can be used to control your device.

1. Download the Dreamehome App
   Scan the QR code on the robot, or search for “Dreamehome” in the app store to download and install the app.

2. Add Device
   Open the Dreamehome App, tap “ ” in the upper right corner, and scan the QR code above again to add “DreameBot L10 Prime”. Please follow the prompts to finish the Wi-Fi connection. Note:
   

   • Only 2.4GHz Wi-Fi is supported.
   • Due to upgrades in the app software, the actual operations may differ from the directions in this manual. Please follow the instructions based on the current app version.

3. Reset Wi-Fi
   Simultaneously press and hold the and buttons until you hear a voice prompt say, “Waiting for the network configuration.” Once the Wi-Fi indicator is blinking slowly, the Wi-Fi has been successfully reset.

Note : If your robot cannot connect to the app successfully, reset the Wi-Fi and add the device again.

How to Use

Fast Mapping
After configuring the network for the first time, follow the instructions on the app to quickly create a map. The robot will start mapping without cleaning. When the robot returns to the base station, the mapping process has been completed and the map will be saved automatically.

Turn On/Off
Press and hold the button for 3 seconds to turn on the robot. The power indicator should be illuminated. Place the robot onto the base, the robot should turn on automatically and begin charging. To turn off the robot, move the robot away from the base and press and hold the button for 3 seconds.

Pause/Sleep
When the robot is running, press any button to pause it. If the robot is paused for more than 10 minutes, it automatically enters sleep mode. The power indicator and charging indicator will turn off. Press any button on the robot or base, or use the app to wake up the robot.

Note:

•  The robot will turn off automatically if it is left in sleep mode for more than 12 hours.
• If the robot is paused and placed onto the base station, the current cleaning process will end.

Do Not Disturb (DND) Mode
When the robot is set to the Do Not Disturb (DND) mode, the robot will be prevented from resuming cleaning and the power indicator will go out. The DND mode is disabled by default at the factory. You can use the app to enable the DND mode or modify the DND period. The DND period is 22:00-8:00 by detault.

Note:

• The scheduled cleaning tasks will be performed on time during the DND period.
• The robot will resume cleanup where it left off after the DND period expires.

Spot Cleaning
When the robot is on standby, briefly press the button  to enable spot cleaning mode. In this mode, the robot will clean a square-shaped area of 1.5 × 1.5 meters around it and return to its starting point once spot cleaning is completed.

Robot Restarting
If the robot stops responding or cannot be turned off, press and hold the button for 10 seconds to force a shutdown. Press and hold the button for 3 seconds to turn the robot back on.

Sweeping & Mopping
Note : When using the mop assembly for the first time, the robot will perform the sweeping and mopping task by default.

1. Start sweeping and mopping
   Press the button on the robot, or use the app to make the robot start from the base station. Then the robot will plan the optimal cleaning route and perform the cleaning task based on the created map.
   Note:

   • The mop pads will be cleaned before the robot starts mopping, please wait patiently.
   • Do not move the base station, the clean water tank, the used water tank, or the washboard during operation.

2. Return to clean mop pads midway
   When mopping, the robot will automatically return to the base station to wash its mop pads based on the mop pad cleaning frequency specified in the app.

3. Clean the mop pads
   After the robot finishes a cleaning task and returns to the base station to charge, the base station will automatically clean the mop pads.

4. Clean the used water tank
   After the robot has completed the task, please clean the used water tank to avoid any odor.

Sweeping
To use only the sweeping function, select “Sweeping” in the app, and the robot will automatically lift the mop assembly before sweeping. Or you can remove the mop assembly and then the robot will automatically switch to the sweeping mode.

Note : To ensure the robot can easily return to the base station , it is recommended to make the robot start from the base station and avoid moving the base station during cleaning.

Routine Maintenance

Parts
To keep the robot in good condition, it is recommended to refer to the following table for routine maintenance.

Note:

• The replacement frequency will depend on your usage of the robot. If an exception occurs due to special circumstances, the parts should be replaced.
• For more information, you can open the Dreamehome App, tap “More Actions” at | the bottom of the device page, and then tap” ” > “Help” to learn more details. (Due to upgrades in the app software, the actual operations may differ from th  directions in this manual.)

Used Water Tank

1. Remove the used water tank, open its cover and pour out the dirty water.
2. Rinse the used water tank with clean water, and use a proper tool to clean its inner wall.

Note : The float ball in the used water tank is a movable part. Do not apply too much force when cleaning it to avoid damaging it.

Routine Maintenance

Main Brush, Side Brush and Universal Wheel

1. Press the brush guard clips inwards to remove the brush guard and lift the brush out of the robot.
2. Pull out the brush covers as shown in the diagram. Use a proper tool to remove the hair tangled in the brush.
3. Remove and clean the side brush.
4. Use a tool such as a small screwdriver to separate the axle and tire of the universal wheel. Do not use excessive force.
5. Rinse the universal wheel under the running water and put it back after drying it completely.

Filter

1. Remove the filter and tap its basket gently. Note : Do not attempt to clean the filter with a brush, finger, or any sharp objects so as to avoid damaging it.
2. Rinse the dust bin and filter with water and dry them completely before reinstalling.

Note:

• Rinse the dust bin and filter with clean water only. Do not use any detergent.
• Use the dust bin and filter only when they are completely dry.

Routine Maintenance

Robot Sensors and Charging Contacts
Wipe sensors and charging contacts of the robot by using a soft, dry cloth:

Note : Wet cloth can damage sensitive elements within the robot and the base station. Please use dry cloth for cleaning.

Charging Contacts
Clean the charging contacts and the signaling area of the base station with a soft, dry cloth.

Mop Pad
Remove the mop pad from the mop pad holder to replace it.

Battery
The robot contains a high-performance lithium-ion battery pack. Make sure that the battery remains well-charged for daily use to maintain optimal battery performance. If the robot is not used for an extended period of time, turn it off and put it away. To prevent damage from over-discharging, charge the robot at least once every three months.

Troubleshooting

For more information, you can open the Dreamehome App, tap “More Actions” at the bottom of the device page, and then tap ” ” > “Help” to learn more details. (Due to upgrades in the app software, the actual operations may differ from the directions in this manual.) For additional services, please contact us via https://global.dreametech.com

Specifications

Robot

Base Station

Under normal use of condition, this equipment should be kept a separation distance of at least 20 cm between the antenna and the body of the user.

WEEE Information
All products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU) which should not be mixed with unsorted household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment, appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. Please contact the installer or local authorities for more information about the location as well as terms and conditions of such collection points.

FAQ

Q: How do I clean the robot vacuum and mop?
A: To clean the robot vacuum and mop, remove any debris from the brushes, empty the dustbin, and wipe down the sensors with a dry cloth. For mopping, rinse the mop pad and allow it to air dry before reuse.

References

• Dreame Global | Smart Robot Vacuum Cleaners

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