ProTeam LineVacer HEPA Commercial Backpack Vacuum Owner’s Manual

June 17, 2024
ProTeam

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100667 LineVacer® HEPA          100315 MegaVac®
100687 LineVacer ULPA       105739 QuietPro® BP

ProTeam LineVacer HEPA Commercial Backpack Vacuum

Read Owner’s Manual before using this product.
Failure to do so can result in injury or property damage.

OWNER’S MANUAL

Read all instructions before using. Save these instructions. Following the cleaning instructions will prolong the life of your ProTeam vacuum.

reference info


Serial No.


Date of Purchase


Contact Person

Go to www.proteam.emerson.com to register your new vacuum.

Trademarks and Patents:
© 2006-2023 ProTeam, Inc. All Rights Reserved.
ProTeam, MegaVac, LineVacer, JetSweep, Four Level, Intercept Micro, Cleaning for Health and Team Cleaning are registered trademarks of ProTeam, Inc.
ManageMen is a registered trademark of ManageMen in the USA. Velcro is a registered trademark of Velcro Industries in the USA.

proteam.emerson.com/patent

INSPECTION

Carefully unpack and inspect your new ProTeam vacuum for shipping damage. Each unit is tested and thoroughly inspected before shipping. For instructions regarding any shipping damage, contact ProTeam immediately (866.888.2168). All returns must have a Return Authorization Number (RAN).

This manual has important information for the use and safe operation of the vacuum cleaners. Read this manual carefully before starting the machine. Keep this manual available at all times and instruct all operators to read this manual. If instructions are not followed, an injury may occur or equipment, furniture, or other property may become damaged.

The contents of this manual are based on the latest product information available at the time of publication. ProTeam reserves the right to make changes or improvements to its machines or components without notice.

The products described in this manual are intended for commercial use.

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions should always be followed, including the following:

Read Owner’s Manual before using this product. Failure to do so can result in serious injury or death.

To reduce the risk of fire, electric shock, injury or property damage:

  1. Use only as described in this manual. Use only the recommended attachments and replacement parts.
  2. To reduce the risk of overheating, sparking, or damage to cords, DO NOT tie pigtail and extension cord in knot in attempt to prevent cords form pulling apart. Use the provided cord holder to keep extension cord plugged in to vacuum.
  3. DO NOT leave any ProTeam vacuum plugged in when not in use. Unplug unit from the outlet before servicing. DO NOT leave running while unattended. Turn off the unit before unplugging.
  4. DO NOT use outdoors or on wet surfaces.
  5. DO NOT try to recover any liquid with this vacuum. This vacuum is for DRY RECOVERY only.
  6. To reduce the risk of electric shock, do not expose to rain or allow liquid to enter motor compartment. Store indoors.
  7. DO NOT USE A DAMAGED CORD OR PLUG. If the unit is not working as it should, or if it has been dropped, damaged, left outdoors, or exposed to water, take it to an authorized ProTeam Warranty Station for inspection and repair.
  8. DO NOT allow the vacuum to be used as a toy. Pay close attention when using the vacuum near children.
  9. DO NOT pull or carry the vacuum by the cord or use the cord as a handle. DO NOT close a door on the cord or pull the cord around sharp edges or corners. DO NOT run over the cord. Keep the cord away from heated surfaces.
  10. DO NOT pull on the cord to unplug. Grasp and pull the plug, not the cord.
  11. DO NOT handle the plug, switch, or vacuum with wet hands.
  12. DO NOT put any objects into openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
  13. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
  14. Use with extra care when cleaning stairs.
  15. DO NOT vacuum flammable or combustible materials or anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
  16. Sparks inside the motor can ignite flammable vapors or dust. To reduce the risk of fire or explosion, DO NOT use near combustible liquids, gases, or dusts, such as gasoline or other fuels, lighter fluid, cleaners, oil-based paints, natural gas, coal dust, magnesium dust, grain dust, aluminum dust, or gun powder.
  17. To reduce the risk of inhaling toxic vapors or dust, DO NOT vacuum or use near toxic or hazardous materials.
  18. To avoid the risk of self-ignition of debris, empty the Intercept Micro Filter and the Micro Cloth Filter after each use and before storage. Combustible materials, such as sawdust containing stain or urethane, can be sources of such overheating.
  19. DO NOT use without filters in place or with damaged filters.
  20. Use only three-wire outdoor extension cords that have three-prong grounding plugs and grounding receptacles that accept the vacuum’s plug. 
  21. Use only a ProTeam replacement extension cord, or one that is properly sized for your application. Do not use an extension cord with conductors smaller than 16 gauge (AWG) in size. To reduce power loss, use a 14 AWG extension cord if longer than 50 ft.
  22. DO NOT use the vacuum with a wet filter bag or dome filter. When cleaning the cloth filter bag or dome filter allow them to dry completely before reinstalling. 
  23. To reduce the risk of personal injury due to a loose electrical connection between the appliance’s plug and extension cord, firmly and fully attach the appliance plug to the extension cord. Periodically check the connection while operating to ensure it is fully attached. Do not use an extension cord that provides a loose connection. Do not use a switchbox plug that has loose, bent or broken electrical prongs. A loose extension cord connection may result in overheating, fire, and increases the risk of a burn. To reduce the risk of disconnection of the extension cord during operation, use the provided cord holder.
  24. Connect to a properly grounded outlet only. See Grounding Instructions. 
  25. To reduce the risk of disconnection of the Vacuum cord from the extension cord during operation, secure the extension cord to the vacuum plug as shown in figure M and described in the Operation Instruction on page 6 Step 1. 
  26. Maintain vacuum with care – Inspect all cords thoroughly before each use. Cut, frayed, or worn cords can result in electric shock, fire, or death. 
  27. This vacuum is not intended for use by persons (including children), with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. 
  28. DO NOT place backpack vacuum on ground while running.

SAVE THESE INSTRUCTIONS
Violation of any of these instructions may void any and all warranties.

INTRODUCTION

To reduce the risk of fire, electric shock, or injury:

MOTOR

Electric thru-flow vacuum motors must never be used in applications in which wet or moist conditions are involved, where dry chemicals or other volatile materials are present, or where airflow may be restricted or blocked. Such motors are designed to permit the vacuumed air to pass over the electrical wiring to cool it. Therefore, any liquid (including water), dry chemical, or other foreign substance which would come in contact with electrical conductors could cause combustion (depending on volatility) or electrical shock. Failure to observe these precautions could result in property damage and personal injury, including death in extreme cases.

ELECTRICAL

All backpack models are available in 120 volt/60 Hz. This document only applies to 120 volt/60 Hz, or 120 volt/400 Hz models. Severe changes in voltage, high or low, can cause damage to the motor and cause premature motor failure. Model numbers and specifications can be obtained by calling ProTeam.

Each vacuum cleaner described in this manual is equipped with a thermal protection cutoff switch which will remove power from the vacuum motor if excessively high operating temperatures are detected. This condition may arise as the result of a blocked vacuum passage, or clogged or full filters.

If a thermal trip takes place, immediately toggle the vacuum’s switch to OFF and inspect for an airflow blockage in the hose and verify the condition of the filter bag. Replace or empty the filter bag as required. The vacuum will require several minutes to cool down to a safe operating temperature. When this temperature is attained, the thermal switch will reset and the vacuum will be able to be used in the normal manner.

GROUNDING INSTRUCTIONS

THESE VACUUMS MUST BE GROUNDED. If a vacuum should malfunction or stop working, grounding provides a path of least resistance for electrical current, thereby reducing the risk of electrical shock. This unit is equipped with a cord that has an equipment-grounding conductor and grounding plug. The plug must be inserted in an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. Cutting off the ground wire or using a cord that is not equipped with a ground plug will void the warranty on the unit, and ProTeam will accept NO liability associated with the unit.

Improper connection of the equipment-grounding conductor can result in a risk of electrical shock. Check with a qualified electrician or service person if you are unsure that the outlet is properly grounded. Do not modify the plug provided with the vacuum. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.

The vacuum cleaners in this manual are for use on a nominal 120-volt circuit, and have a grounded plug that looks like the plug illustrated in sketch A in Figure AA. A temporary adaptor that looks like the adaptor illustrated in sketches B and C may be used to connect this plug to a 2-pole receptacle as shown in sketch B if a properly grounded outlet is not available. The temporary adaptor should be used only until a properly grounded outlet (sketch A) can be installed by a qualified electrician. The green colored rigid ear, lug, or the like extending from the adaptor must be connected to a permanent ground such as a properly grounded outlet box cover. Whenever the adaptor is used, it must be held in place by a metal screw.

Note: In Canada, the use of a temporary adaptor is not permitted by the Canadian Electrical Code.

For Canada – This appliance is for use on a nominal 120-volt circuit and has a grounded attachment plug that looks like the plug illustrated in sketch A in Figure AA. Make sure that the vacuums are connected to an outlet having the same configuration as the plug. No adaptor should be used with the vacuums detailed in this manual.

ProTeam LineVacer HEPA Commercial Backpack Vacuum - Figure
AA

  1. GROUNDING PIN
  2. GROUNDED OUTLET
  3. GROUNDED OUTLET BOX
  4. ADAPTER
  5. METAL SCREW
  6. TAB FOR GROUNDING SCREW

Figure AA

(1)    (2)    (3)

(4)    (5)    (6)    (7)   (8)

Figure A                                  Figure B

ProTeam LineVacer HEPA Commercial Backpack Vacuum - Figure
C
Figure C

Figure D                                   Figure E

Figure F

BACKPACK OPERATION
OVERVIEW OF COMPONENTS
  • Vacuum (1)
  • Extension Cord (2)
  • Hose (3)
  • Accessories (4)
  • Intercept Micro Filter (5)
  • Micro Cloth Filter (6)
  • Dome Filter (7)
  • Exhaust Filter (8)
QUICK START
  1. Unscrew the cap on the top of the vacuum unit (Figure A).
  2. Remove filters (Figure B).
  3. Check to make sure the Dome Filter did not shift during shipping (Figure C).
  4. Replace the Intercept Micro Filter and the Micro Cloth Filter into the vacuum (Figure B).
  5. Replace the cap (Figure D).
  6. Push the hose into the cap opening (Figure E).
PROPER VACUUMING MOTION FOR LARGE AREAS
  1. Begin with the wand parallel to your body.
  2. Draw the top of the wand in toward your waist and twist at the waist walking backward or forward, in a side-to-side motion (Figure F).
  3. The motion is similar to mopping and keeps the upper body and arms from tiring.
BACKPACK ERGONOMICS
  • The weight of the vacuum should be evenly distributed on your hips.
  • Adjust the padded waist belt and shoulder straps for a custom fit.
  • The backpacks have a ventilated backplate to keep the operator cool.
  • The on/off switch is conveniently located on the waist belt of the backpack vacuums. Use pocket on waist belt to avoid damage to the switch cord.
  • Use the proper attachments for the job. ProTeam has attachments to perform most jobs without requiring you to bend over or get into difficult positions.

ProTeam LineVacer HEPA Commercial Backpack Vacuum - Figure
G        ProTeam LineVacer HEPA
Commercial Backpack Vacuum - Figure H
Figure G                                   Figure H

ProTeam LineVacer HEPA Commercial Backpack Vacuum - Figure
I       ProTeam LineVacer HEPA
Commercial Backpack Vacuum - Figure J
Figure I                                    Figure J

ProTeam LineVacer HEPA Commercial Backpack Vacuum - Figure
K       ProTeam LineVacer HEPA
Commercial Backpack Vacuum - Figure L
Figure K                                   Figure L

ProTeam LineVacer HEPA Commercial Backpack Vacuum - Figure
M       ProTeam LineVacer HEPA
Commercial Backpack Vacuum - Figure N
Figure M                                   Figure N

ProTeam LineVacer HEPA Commercial Backpack Vacuum - Figure
O       ProTeam LineVacer HEPA
Commercial Backpack Vacuum - Figure P
Figure O                                   Figure P

ProTeam LineVacer HEPA Commercial Backpack Vacuum - Figure
Q       ProTeam LineVacer HEPA
Commercial Backpack Vacuum - Figure R
Figure Q                                   Figure R

WEARING THE BACKPACK VACUUM
  1. Loosen the shoulder straps and the waist belt. Lift the vacuum and slide your arms through the straps (Figure G).
  2. Connect the waist strap (Figure H).
  3. Tighten the waist belt. It is very important that the weight of the unit be concentrated on your hips rather than your shoulders (Figure I).
  4. Adjust the shoulder straps so that the unit fits comfortably, but the weight is still concentrated on your hips (Figure J).
  5. Connect the sternum straps (Figure K).
  6. Slide the buckle up or down the strap for best fit (Figure L).
OPERATING THE BACKPACK VACUUM
  1. Thread the extension cord through the Cord Holder on the waist belt (Figure M) and plug into end of vacuum pigtail cord.
  2. Do not tie extension cord and power cord together. Doing so will result in damage to both cords and will not be covered under warranty (Figure N).
  3. Fasten the ends of the wands together. Pull back to open purple latch on lower half of the wand. Find the notch on the inside of lower half and the groove on the outside of the upper half – they must align. Insert the upper half into the lower by aligning the notch and groove. To tighten into position, close the purple latch when wand is at desired height (Figure O). If wand does not stay at desired height, pull open the purple latch, tighten the Phillips screw as necessary, and close the purple latch again.
  4. Attach the floor tool to end of wand. Align the brass ring with the groove on the floor tool to ensure a secure fit (Figure P).
  5. Twist the wand into the end of the hose (Figure Q).
  6. Plug the power cord into the wall. Turn the unit on, and proceed with vacuuming.
  7. The on/off switch is conveniently located on the waist belt of the backpack vacuums (Figure R).
  8. The QuietPro BP has a different power switch. Use the power switch to choose one of the following power modes.
    • POWER MODE (HI) provides better performance.
    • QUIET MODE (LO) provides quieter operation.

NOTE: To convert the MegaVac into a blower, replace the lower twist cap with the upper twist cap (with the hose attached). Put the lower cap in the upper cap’s place. Remove the Micro Cloth and Intercept Micro Filter.

Figure A                                  Figure B

Figure C                                  Figure D

Figure E                                  Figure F

Figure G

BACKPACK FILTER MAINTENANCE

1. Empty and inspect the Intercept Micro Filter every time you start and finish vacuuming (Figure A). Replace if necessary. A clogged and dirty filter restricts airflow and results in reduced suction and overheating.

2. To replace the Intercept Micro Filter, slide filter into the Cloth Filter and secure into vacuum (Figure B).

3. Once a month, or as necessary, hand or machine wash the Cloth Filter and let it air dry. DO NOT put it in the dryer (Figure C).

DO NOT use the vacuum with a wet filter bag or dome filter. When cleaning the cloth filter bag or dome filter allow them to dry completely before reinstalling.

4. Once a week, or as necessary, clean the Dome Filter.
a. First, remove the Intercept Micro Filter and Cloth Filter. Reach into the vacuum body and pull the top piece of the Dome Filter off and remove the foam media (Figure D).
b. Shake it out, rinse it and let it air dry thoroughly (Figure E).
c. Once dry, replace and firmly snap the top piece of the Dome Filter into place.

NOTE: If using a high filtration disc in place of the foam media, check it every two to three weeks. When the disc becomes discolored, replace it with a new disc. The life of the high filtration disc will depend greatly on the use and care of the Intercept Micro Filter and Cloth Filter.

HEPA MEDIA MODEL: For best results replace pleated dome filter every 6 months (Figure F).

5. Once a month (or more often if necessary) clean the exhaust diffuser.

Rinse (Figure G), air dry, and return the foam filter diffuser at the bottom of the vacuum below the motor.

6. Following the above instructions is the best way to prolong the life of the vacuum. DO NOT TRY TO WASH or VACUUM the LineVacer HEPA, ULPA and QuietPro BP Exhaust Filters. Doing so will fracture the filter media, greatly decreasing its efficiency. HEPA and ULPA filters CAN be shaken out gently EXCEPT when hazardous materials, which must remain sealed, have been vacuumed.

  • The ProTeam LineVacer with HEPA or ULPA configuration may be used to remove some hazardous materials. When using the LineVacer vacuum cleaner to remove hazardous materials, consult your local regulatory agency for worker safety requirements.

To Reorder Intercept Micro Filters:
Contact your local ProTeam distributor.
Contact ProTeam Customer Service at 866.888.2168 for directions on finding a local distributor.
Filters can also be purchased onproteam.emerson.com.

Reorder # 100431  QP BP
Reorder # 106995  QP BP (closed collar)
Reorder # 100331  MV
Reorder # 100291  LV

RECOMMENDED PREVENTIVE MAINTENANCE (all vacuums)
  • To avoid electrical shock, UNPLUG the vacuum when performing any maintenance.
  • CHECK the condition of all electrical cords before each use.
UPON RECEIPT

Check unit for any defects, missing or broken parts. Call ProTeam with this information, along with any questions you may have.

DAILY/AFTER EACH USE

Check Intercept Micro Filter. Replace or empty if full. Use only genuine ProTeam replacement filters to ensure optimal performance, achieve improved indoor air quality, and to maintain a valid vacuum warranty. Check Micro Cloth Filter. If dirty, rinse out and air dry before replacing back into vacuum. All filters must be in place to operate vacuum. This will optimize airflow and prevent the motor from laboring.

PERIODICALLY

Check harness for fit and comfort. Replace lost or damaged pieces.

ELECTRICAL CORD CARE

NEVER stretch the cord tightly between the vacuum and the outlet. A cord that is stretched or pulled may not function properly, can damage the cord or plug, and creates a tripping hazard.

DO NOT tie extension cord and power cord together in a knot in an effort to keep the connection together. Doing so will result in damage to both cords and will not be covered under warranty. Instead, use the provided cord holder.

After vacuuming, unplug the extension cord at both ends and wind it up loosely.

  • Wind the cord from the female receptacle to the male plug.
  • Lay the cord out, as straight as possible, on the floor before winding.
  • DO NOT wind the cord up by wrapping it around your hand and elbow, as repeated winding in this manner will result in twisted cord that is hard to wind and unwind.

Use only a ProTeam replacement extension cord, or one that is properly sized for your application. Extension cord jacket type should be SJT or better and rated for outdoor use. Extension cords in poor condition or too small in wire size can pose fire and shock hazards. To reduce the risk of these hazards, be sure the cord is in good condition and that liquid does not contact the connection. Do not use an extension cord with conductors smaller than 16 gauge (AWG) in size. To reduce power loss, use a 14 gauge extension cord if longer than 50 ft.

Any other servicing should be performed by an authorized service representative.

PROPER STORAGE

When the vacuum is not in use, the vacuum and extension cord should be stored indoors and in a dry place.

  • The following information is for use by qualified service personnel only, and provides guidance for trouble shooting and maintenance under normal working conditions.
  • UNPLUG the vacuum before working on the motor or any electrical part.
MOTOR SERVICE

Only a ProTeam-authorized service or warranty center should replace the carbon motor brushes or motor. Replacement schedule for motors with replaceable brushes:

  1. After the first 800 hours of operation.
  2. Again after the next 400 hours of operation.
  3. Again after the next 200 hours of operation.
LIMITED WARRANTY

This limited warranty applies to all ProTeam®, Inc. products, including, without limitation, Backpacks, Uprights, Air Movers, and Wet/Dry product lines, and certain battery packs and chargers (collectively, the “products”). Specific warranty terms for certain product parts, motors, battery packs and accessories are stated below.

If you have any questions or need assistance regarding the warranty of your product, please call ProTeam Customer Service department at 866-888-2168, via email or fax. Customer service hours may vary and will be updated on the ProTeam website at proteam.emerson.com.

Limited Warranty

ProTeam, Inc., located at 8100 W. Florissant Ave, Building T, St. Louis, MO 63136 (“ProTeam” or “we”) warrants to the original purchaser only (“you” or “your”), subject to “Warranty Exclusions” (as applicable), that the product parts, motor, battery packs and/or charger identified below will be free from defects in materials and workmanship, including labor costs in connection therewith, when under normal use and service beginning on the original date of purchase and continuing for the corresponding period (each a “Warranty Period”). This limited warranty terminates if you transfer the product to any other person or entity.

Molded Body Parts

  • All molded body parts, except as indicated below – expected lifetime of the product
    • All Uprights – 3 years

Motors

  • Backpack (other than specified below), Upright products – 3 years or 1600 hours, whichever comes first, subject to your compliance with the following carbon brush replacement and maintenance schedule. Proof of such compliance may be required:
    • 1st change – after the first 800 hours of operation
    • 2nd change – after the next 400 hours of operation
    • 3rd change – after the next 200 hours of operation
  • GoFit® 3, GoFit 6, GoFit 6 PLUS, GoFit 10, GoFit HEPA, Super Coach Pro® 6, Super Coach Pro 10 and ProVac® FS 6 – 3 years or 1900 hours, whichever comes first, subject to your compliance with the following carbon brush replacement and maintenance schedule. Proof of such compliance may be required:
    • 1st change – after the first 1000 hours of operation
    • 2nd change – after the next 500 hours of operation
    • 3rd change – after the next 200 hours of operation
  • GoFit Cordless – 2 years
  • GoFree® Flex Pro II – 2 years
  • ProBlitz® AirMovers – 3 years
  • ProForce® Brushroll Motor – 2 years
  • ProGuard® Wet/Dry 10, 15, 16 MD, 20 – 3 years or 1400 hours, whichever comes first, subject to your compliance with the following carbon brush replacement and maintenance schedule. Proof of such compliance may be required:
    • 1st change – after the first 400 hours of operation
    • 2nd change – after the next 400 hours of operation
    • 3rd change – after the next 300 hours of operation
  • ProGuard 4 Portable Wet/Dry – 1 year
  • ProGuard LI 3 Cordless – 1 year

Chargers and Battery Packs

  • GoFit Cordless battery packs & charger – 2 years
  • GoFree Flex Pro II charger – 2 years
  • GoFree Flex Pro II battery pack – 2 years
  • ProGuard LI 3 battery pack and charger – 1 Year

Component Parts

  • All component parts not otherwise listed above or excluded from the below “What is Not Covered Section”

What is Not Covered – Warranty Exclusions

This limited warranty does not extend to and expressly excludes:

  • Normal wear and tear on the product and/or attachments and accessories including, without limitation, extension cords and cord holders; hoses; filters; switches; motor carbon brushes; wands and floor tools; detachable accessories; wheels; brush rollers and belts; bumpers/plates; straps and buckles; latches.
  • Damage or burnout of the product motor resulting from failure to clear a blockage occurring during the normal course of use.
  • Loss or damage to the product resulting from conditions beyond ProTeam’s control including without limitation, misuse, accident, abuse, neglect, negligence (other than ProTeam’s), use beyond listed capacity, or improper installation, maintenance or application.
  • Improper modification or alteration may nullify this limited warranty.
  • Loss or damage to the product resulting from failure to follow the required maintenance schedule, or failure to use the product in accordance with ProTeam’s written instructions, guidelines or the terms of its Owner’s Manual.
  • Lithium Ion Battery Charger limited warranty applies only to defects arising under normal usage. All other damages are expressly excluded.

How to Notify ProTeam

If you discover that your product has a defect that you believe is covered by this limited warranty, you must notify ProTeam or the ProTeam authorized dealer who sold you the product within the applicable Warranty Period. You may contact ProTeam Customer Service department at 866-888-2168 via the fax number or the email address listed in your Owner’s Manual or at proteam.emerson.com. Customer service hours may vary and will be updated on the ProTeam website. In order for a warranty claim to be processed as quickly as possible, we suggest that you complete the registration card made available to you on the ProTeam website at proteam.emerson.com. If you do not complete a registration card, you will be required to present a dated sales receipt in order to receive warranty service. Warranty coverage for all products is subject to your compliance with the listed notification and repair procedures. Notification procedures for the GoFree Flex Pro II and GoFit battery packs are set forth below.

What We Will Do to Correct Problems

ProTeam or your local ProTeam authorized dealer will determine whether your claim is covered by this limited warranty, subject to the limitations or exclusions described above, and whether the claim is within the applicable Warranty Period. For all warranty claims other than for the GoFree Flex Pro II and GoFit battery packs, provided your claim is covered under this limited warranty, ProTeam or its authorized dealer will, at ProTeam’s sole option and discretion, (a) repair or replace the defective portion of your product or (b) replace your entire product. GoFree Flex Pro II and GoFit battery packs are not field serviceable. If ProTeam is unable to repair your product or provide you with a suitable replacement, you will receive a refund of your purchase price or a credit to be used toward the purchase of a new product or GoFree Flex Pro II and GoFit battery packs. Products repaired or replaced during the Warranty Period shall be covered for the remainder of the original Warranty Period. Unauthorized repairs or modifications, or use of any parts other than genuine ProTeam parts, will nullify this limited warranty.

GoFree Flex Pro II and GoFit Battery Packs Notification Procedures

The GoFree Flex Pro II and GoFit battery packs are not field serviceable. Contact ProTeam Customer Service at 866.888.2168 for service options. Please call the Customer Service department number above or visit the ProTeam website to request a RAN. If you have not submitted a completed registration card, you must include a dated, written proof-ofpurchase and a statement explaining the nature of the malfunction with the RAN. If there is no local ProTeam authorized dealer, ProTeam’s Customer Service will give you the name and address of the nearest field service representative.

No Other Express Warranty Applies

THE LIMITED WARRANTIES PROVIDED ABOVE ARE THE SOLE AND EXCLUSIVE WARRANTIES PROVIDED BY PROTEAM TO YOU, AND ARE IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, EXPRESS OR IMPLIED, WHETHER ARISING BY OPERATION OF LAW OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WHETHER OR NOT THE PURPOSE HAS BEEN DISCLOSED AND WHETHER OR NOT THE PRODUCT HAS BEEN SPECIFICALLY DESIGNED OR MANUFACTURED FOR YOUR USE OR PURPOSE. THE FOLLOWING SENTENCE APPLIES ONLY TO CONSUMER PURCHASERS: DISCLAIMERS OF IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT TAKE EFFECT UNTIL THE END OF THE WARRANTY PERIOD. No employee, agent, dealer, or other person is authorized to alter this limited warranty or make any other warranty on behalf of ProTeam. The terms of this limited warranty shall not be modified by ProTeam, the original owner, or their respective successors or assigns.

Limitation of Liability

TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PROTEAM BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING ANY ECONOMIC LOSS, WHETHER RESULTING FROM NONPERFORMANCE, USE, MISUSE OR INABILITY TO USE THE PRODUCT OR PROTEAM’S NEGLIGENCE. PROTEAM SHALL NOT BE LIABLE FOR DAMAGES CAUSED BY DELAY IN PERFORMANCE AND IN NO EVENT, REGARDLESS OF THE FORM OF THE CLAIM OR CAUSE OF ACTION (WHETHER BASED IN CONTRACT, INFRINGEMENT, NEGLIGENCE, STRICT LIABILITY, OTHER TORT OR OTHERWISE), SHALL PROTEAM’S LIABILITY TO YOU AND/OR YOUR CUSTOMERS EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. The term “consequential damages” shall include, but not be limited to, loss of anticipated profits, business interruption, loss of use or revenue, cost of capital or loss or damage to property. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

This limited warranty is governed by the laws of the State of Missouri, U.S.A., without regard to conflicts of law provisions.

Dispute Resolution

In the event of any dispute INCLUDING, BUT NOT LIMITED TO, BREACH OF CONTRACT, BREACH OF WARRANTY, CLAIMS BASED IN TORT, NEGLIGENCE, PRODUCT LIABILITY, FRAUD, MARKETING, STATE OR FEDERAL REGULATIONS, ANY CLAIMS REGARDING THE ENFORCEABILITY OF THIS LIMITED WARRANTY, AND THE WAIVER OF CLASS ACTION TRIALS between PROTEAM AND YOU, either party may choose to resolve the dispute by binding arbitration, as described below, instead of in court. THIS MEANS IF EITHER PROTEAM OR YOU CHOOSE BINDING ARBITRATION, NEITHER PARTY SHALL HAVE THE RIGHT TO LITIGATE SUCH CLAIM IN COURT OR HAVE A JURY TRIAL. DISCOVERY AND APPEAL RIGHTS ARE LIMITED IN BINDING ARBITRATION. ProTeam and You agree that the proper venue if Arbitration is not so chosen by ProTeam OR You of all actions arising in connection herewith shall be only in the state of Missouri and the parties agree to such jurisdiction. No action, regardless of form, arising out of transactions relating to the agreement, may be brought by either party more than two (2) years after the cause of action has accrued. The U.N. Convention on Contracts for the International Sales of Goods shall not apply to this agreement.

Class Action Waiver

BINDING ARBITRATION MUST BE ON AN INDIVIDUAL BASIS. THIS MEANS NEITHER PROTEAM OR YOU MAY JOIN OR CONSOLIDATE CLAIMS IN ARBITRATION BY OR AGAINST OTHERS, OR LITIGATE IN COURT OR ARBITRATE ANY CLAIMS AS A REPRESENTATIVE OR MEMBER OF A CLASS OR IN A PRIVATE ATTORNEY GENERAL CAPACITY.

Administration of Arbitration

The binding arbitration must be administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules and/or Supplementary Procedures for Consumer- Related Disputes (including proceedings to mitigate costs of travel). This binding arbitration is governed by the Federal Arbitration Act (“FAA”) (9 USC §1, et. seq.) and will govern the interpretation and enforcement. The binding arbitration shall be held at a location determined by AAA or at such other location as mutually agreed. In addition to the terms stated above, the following will apply to the binding arbitration: (1) the arbitrator, and not any federal, state, or local court or agency, will have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability or formation of this agreement including any claim that all or any part of this agreement is void or voidable; (2) the arbitrator shall apply Missouri law consistent with the FAA.

– ProTeam Owner’s Manual

how to reach us

mail:
8100 W. Florissant Ave,
Building T
St. Louis, MO 63136

phone:
866.888.2168

fax:
800.844.4995

web:
proteam.emerson.com
email:
[email protected]

SP6809-5   Rev 11/23

References

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