Keyline ELECTRONIC KEY MACHINE PC ONLY User Manual

June 5, 2024
Keyline

ELECTRONIC KEY MACHINE
SOFTWARE SUBSCRIPTION
(PC ONLY)
Quick-Start Guide

KEYLINE CLONING TOOL ACCOUNT OPENING

  1. Starting in October 2019, all Keyline electronic key machines need to be registered in order to do any software updates (free or paid), for that, you must have an account.
  2. To open the account, please download the Keyline Cloning Tool app: https://keylineusa.com/uploads/file_uploads/upload_en_20200205140234.exe (not available for Apple iOS operating systems)
  3. If you have an account already, enter your username and password at the Login screen. If not, select Register and complete all the registration fields. Once complete, you will receive a confirmation e-mail to finalize the registration and have your account ready for Software updates.

Please note, that if you have registered an account through the Keyline website, you will use the same username and password and do not need to create a separate account in the byline Cloning Tool app as they are synced.

CHECKING SOFTWARE SUBSCRIPTION STATUS

1. Your Keyline electronic key machine includes free Software Updates if it is under warranty. Go to the following link and discover if your subscription is active and follow the steps indicated https://keyline-usa.com/en_US /ligersoftware-subscription/software-subscriptions.
2. After 2 years, you must purchase a software subscription for access to future updates.

PURCHASING SOFTWARE SUBSCRIPTION

  1.  If your machine is past the 2-year warranty period, you will need to purchase a software update subscription. Contact your distributor or visitwww.keylinestore.com to purchase your preferred software subscription package. If your machine is still under warranty, please go to 2.60 and 3.00 SW Installation guide.

  2. Once complete, you will receive a unique activation code e-mailed to you from Keyline USA. This code will be entered in the Keyline Market section to purchase Keyline  KeyCoins. This is a virtual currency used to select the software subscription package you purchased. See pages 4-5 for step-by-step instructions.

Note: around 7 Liger Software updates are released a year. These updates allow it to be more powerful and complete with many new features and functions. Your machine will
continue to work without updating it, but we truly recommend doing it for better performance.

KEYLINE KEYCOINSb

  1. Keyline KeyCoins are a virtual currency used to purchase Keyline features, software subscriptions, and more. To add the software subscription, select Keyline Market from the drop-down menu.

  2. Select the ‘K’ icon next to ‘Ran out of KeyCoin? Recharge now!’

  3. Enter the unique activation code you received and select OK. Your KeyCoin balance will now update and you can proceed to select the software subscription package.

PURCHASING SOFTWARE SUBSCRIPTION

  1. Select Keyline Market from the drop-down menu of the KCT app.

  2. Your available balance will reflect the KeyCoins you added.

  3. Select the product you would like to purchase an update subscription for.

  4. Add to the cart your selection, by clicking in the subscription time range of your preference.

NOTE: If the serial number does not show up, it is not registered online. Please update your console to 2.60 and then register. After registering the console, the serial number will show up in the marketplace so that you can purchase the update.

3. Click on the ‘Cart’ icon on the top right to complete your purchase.
4. Confirm Purchase

4. Select OK to confirm the operation.
5. Congratulations – your software update subscription is now active and keycoins credits have been deducted.

**SOFTWARE UPDATE INSTRUCTIONS

**

SOFTWARE UPDATE VIA ETHERNET CABLE
WHAT YOU WILL NEED:

Console, Ethernet Cable and Internet Connection

To check your current software version, see ‘Version SW’ below the Main Menu tab

STEP 1: Plug Ethernet Cable into Console from Internet

STEP 2: Complete Software Installation on Console

SOFTWARE INSTALLATION
USING USB FLASH DRIVE
Installing SW 2.60.0, DB 2.37
Connecting the machine to the internet through and Ethernet cable, allows this process to be faster and hassle-free. We recommend doing this installation through internet.

WHAT YOU NEED: Console, USB Memory Stick (included with new consoles), PC with Internet connection
NOTE: USB Memory Stick must be blank with no files on it

1. Login, then select Setup from the Main Menu

SOFTWARE INSTALLATION USING USB
2. Follow the prompts on the screen as noted below

3. Insert the USB stick into a USB port on PC

Insert the USB stick into a USB port on PC then go to http://keyonline.keyline.it

On-site, click CHOOSE FILE

Go to File Explorer, locate the drive where the USB stick is assigned and click the drive
Highlight the ‘.cks’ file listed and click OPEN

The ‘.cks’ file now appears in the box on the Keyonline site, then click REQUEST UPDATE
A pop-up box will appear that says “This action may take some time”
Click OK when this message appears

Software package creation will begin. This can take up to a few minutes depending on your Internet speed.
4. Install update file on USB from PC

Package creation completed should appear. You will be prompted with a pop up at the bottom of the screen, that shows the downloaded file. Right-click the file and select
SHOW IN FOLDER

Locate the USB drive with the original file you downloaded from the 994 consoles. Drag the new file that you downloaded from Key online to the USB drive (NOTE: Do not  extract or open the file )
Second option for moving the file :The file will be highlighted so you can copy it by pressing and holding the CTRL key and then press the C key to copy the file. Release the keys. Navigate to the USB drive and paste the file onto the drive.
The file will begin uploading to the USB stick.

Once the update file has finished uploading, you will then have two items on your USB stick. The original .cks file you downloaded from the USB and the file you downloaded from Key online.
Safely eject the Removable Disk from your drive. To eject, right-click on the drive letter and select Eject. You can now take the USB memory stick back to your console to complete the software update.

5. Complete software update on the console.

This process will take about 8 minutes depending on your current installed version

SOFTWARE INSTALLATION USING USB
Installing SW 3.XX.X, DB 3.XX

  1.  Login as Admin and register your machine by entering your account’s email and password.

  2. Once your machine is registered, you will be able to download the 3.00.0 Software update. This information is delivered to the system through the USB stick, so it won’t be reflected until you bring it to the Keyonline again.

Installing SW 3.XX.X, DB 3.XX
Wait for the system to export the information to the USB stick. Then press
‘OK’

3. Insert USB stick into a USB port on PC then go to http://keyonline.keyline.it

4. On site, click CHOOSE FILE 5. Insert USB stick into USB port on PC

Go to File Explorer, locate the drive where the USB stick is assigned and click the drive.
Highlight the ‘.cks’ file listed and click OPEN

The ‘.cks’ file now appears in the box on the Key online site, then click REQUEST
UPDATE
A pop-up box will appear that says “This action may take some time”
Click OK when this message appears

Software package creation will begin. This take up to a few minutes depending on your Internet speed.

6. Install update file on USB from PC

Package creation completed should appear. You will be prompted with a pop up at the bottom of the screen, that shows the downloaded file. Right-click the file and select
SHOW IN FOLDER

Locate the USB drive with the original file you downloaded from the 994 consoles. Drag the new file that you downloaded from Key online to the USB drive (NOTE: Do not extract or open the file – just drag and drop).
Second option for moving the file: The file will be highlighted so you can copy it by pressing and holding the CTRL key and then pressing the C key to copy the file. Release the keys. Navigate to the USB drive and paste the file onto the drive. The file will begin uploading to the USB stick.

Once the update file has finished uploading, you will then have 2 or 3 items on your USB stick. The original .cks file you downloaded from the USB and the file/s you downloaded from Key online. Safely eject the Removable Disk from your drive. To eject, right-click on the drive letter and select Eject. You can now take the USB memory stick ack to your console to complete the software update.

7. C o m p l e t e the software update on console

SOFTWARE INSTALLATION
FAQ’s
1. I’m trying to download 3.00.0 software update and I get this message.
What should I do?

This message appears when your electronic key machine is not under warranty or does not have a paid subscription. Please contact your distributor to get a code and follow  the  steps on page 4 to get KeyCoins.

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