BATO WILLOW 59 Freestanding Bathtub Installation Guide

June 17, 2024
BATO

BATO WILLOW 59 Freestanding Bathtub

BATO-WILLOW-59-Freestanding-Bathtub-PRODUCT

Specifications:

  • Model: BFS-2138
  • Dimensions:
    • Length: 1495mm (58-7/8)
    • Width: 1080mm (42-1/2)
    • Height: 440mm (17-3/8)
  • Weight: 1500 lbs
  • Drain Location: Left, Middle, Right

Product Usage Instructions

  1. Inspect Before Installation: Carefully inspect the product for any defects before installation. Contact the company if any defects are found.
  2. Floor Preparation: Ensure that the bathroom floor is leveled and can support a minimum weight of 1500 lbs. Reinforce the flooring if necessary.
  3. Drain Location: Verify the drain location (left, middle, or right) before drilling a hole in the floor.
  4. Access to Components: Provide access near plumbing, pump, and control boxes for easy disassembly or repair.
  5. Whirlpool/Therapeutic Systems: Connect these systems before final installation as per the installation guide.

Important Notes:

  • Remove protective film only at the end of installation for maximum protection.
  • Place cardboard in the bottom of the bathtub during installation to protect the unit.
  • Preserve instructions for future reference and read carefully before proceeding with installation.
  • Plumbing must be done by a certified plumber following local codes.

Accessories:

  • Adapter – 1 PC
  • Brass Pipe – 1 PC
  • Drain – 1 PC

Product FAQ:

Q: Can I install the bathtub without professional help?
A: It is recommended to have a certified plumber install the bathtub to ensure proper plumbing connections and adherence to building codes.

Q: How should I handle a defective product?
A: Contact the company before installation if you suspect a defect. The installer is responsible for damages caused by using a defective product.

Q: What should I do if I need to access the plumbing components?
A: Ensure there is easy access near plumbing, pump, and control boxes for any disassembly or repair requirements.

BEFORE STARTING

Our products are carefully inspected and packaged in our warehouse for shipping. Only remove the protective film at the very end of the installation to ensure maximum protection. (Except where bathtub surface will be in permanent contact with another suface (I.E., Wall / faucet, etc)). It is very important that you carefully inspect the product before installation. If a product is defective, please contact the compagny before installation. The installer will be held responsible for any breakage or damages following the use of a defective product. To protect the unit during installation, place a cardboard in the bottom of the bathtub. Verify that the bathroom floor is leveled and strong enough to support a minimum weight of 1500 Ibs, reinforce the existing flooring if needed. It is IMPORTANT to verify the drain location (it can be placed on the left, middle or right) before drilling a hole in the floor. It is important to provide an access near the plumbing, pump and/or control boxes allowing to easily disassemble and/or repair these components. The whirpool/therapeutic systems must be connected before the final installation. (see the installation and user’s guide for whirpool/therapeutic system).

REQUIRED TOOLS

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DIMENSION

IMPORTANT

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INSTRUCTIONS ARE TO BE PRESERVED BY FINAL USER.
READ CAREFULLY BEFORE PROCEEDING WITH INSTALLATION.

ACCESSORIES

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INSTALLATION INSTRUCTIONS

  1. Put the tub in the right position on the floor.
    Check and adjust the legs with the level .

  2. Trace its outline on the floor with an erasable marker.

  3. Remove the tub.

  4. Install the brass pipe by screwing
    Please select one type pipe you prefer for installation.

  5. Install the brass pipe by screwing it to tub drain outlet, when it is do ne put some silicone

  6. Place the tub in its final position.
    Fill it up with water and then empty in order to test the drain installation.
    Make sure there is no leaking.

  7. Apply silicone on the 4 sides of the tub.BATO-WILLOW-59-Freestanding-Bathtub-6

Apply silicone sealer around all external joints of the bath and allow it to dry for at least 24 hours.

CARE AND CLEANING

For regular cleaning, use only mild detergents or warm soapy water. Use only non-abrasive cloth or sponge. Always rinse surfaces after cleaning. Before cleaning this product with cleaning products, test on a small, inconspicuous area.

LIMITED WARRANTY

By choosing a BATO product, a leader in the plumbing industry distributing its products across North America, you are sure to make the right choice. On top of the quality materials that are used to make their products, BATO’s advanced manufacturing processes also benefit its products’ quality and longevity. To attest to this, they decided to offer their customers a beneficial warranty.
We certify that our products will meet your needs with their style, but also with their manufacturing quality. To make sure that they are reliable and safe, each product was carefully inspected, tested and approved during the quality control process that is in place.

To whom does this warranty apply?
BATO offers a 10-year limited warranty from the date of purchase, exclusive to the first buyer as long as he/she resides in the same property. This warranty applies to all BATO bathtubs. The warranty is intended for residential and/or domestic use.

Care instructions
Clean the product with water and a mild detergent. Abrasive or corrosive cleaners, steel wool, acetone, dry cleaning products or ammonia compounds must never be used to clean the product. If a bath mat is used, it must be removed right after each use. We recommend the use of cleaning products that are made for acrylic specifically.

What is covered by the warranty?

BATO-WILLOW-59-Freestanding-Bathtub-7

From the date of purchase.
Should there be any manufacturing defects that are not covered by the warranty, the product will need to be inspected prior to following through with the claim. Without that verification, the brand will assume no charge and/or responsibility.

What are the exclusions?

This warranty is applicable on all BATO products purchased on or after December 1st, 2021.
The warranty doesn’t apply if the product is damaged as a result of misuse, overuse or non-residential use, neglect, lack of maintenance, or the use of corrosive or abrasive products, regardless of the person who did those damages. The warranty does not cover shipping and labour costs. The warranty does not apply to the normal tear and wear of the goods.

The warranty doesn’t cover the damages caused by the acts of God or breakage resulting from a shock or mishandling, regardless of the part played by the buyer or the installer. It also excludes the damages caused by an improper installation.

BATO doesn’t cover damages caused by a water leak, even if they result directly or indirectly from a product defect, except where the applicable legislation does not allow any exclusion or limitation following indirect or consequential damages.

It is fair to say that if the product has a manufacturing defect, it will show as soon as it is installed or shortly after. However, a leak caused by an improper installation could happen a long time after. Therefore, it is strongly advised to have it done by a professional.

All warranty claims must include the invoice copy.
Should a part or product component be defective or the finish damaged following a normal domestic and residential use, BATO commits to replacing the defective part(s) to the first buyer only. BATO could also, in its sole discretion, commit to offer a full replacement. No indemnity shall be claimed for loss of enjoyment of life, loss of income or losses caused by water.

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