CyberPower PDU71002 Power Distribution Unit User Manual

: June 17, 2024
: CyberPower

Table of Contents

CyberPower PDU71002 Power Distribution Unit
Model List
Introduction
Technical Specifications
Installation Guide
Operation
Troubleshooting
FCC Warning
Customer Service & Warranty
Appendix A-Hyper Terminal
Documents / Resources
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)

CyberPower PDU71002 Power Distribution Unit

CyberPower-PDU71002-Power-Distribution-Unit-PRODUCT

Model List

Switched Metered by Outlet Series

1U	2U	0U
PDU81001	PDU81003	PDU81101
PDU81002	PDU81007	PDU81102
PDU81004	PDU81008	PDU81104
PDU81005	PDU81009	PDU81105
PDU81006		PDU81404
	PDU81405

Metered by Outlet Series

1U	2U
PDU71001	PDU71003
PDU71002	PDU71007
PDU71004	PDU71008
PDU71005	PDU71009
PDU71006

Switched Series

1U	2U	0U
PDU41001	PDU41003	PDU41101
PDU41002	PDU41007	PDU41102
PDU41004	PDU41008	PDU41104
PDU41005	PDU41009	PDU41105
PDU41006		PDU41404
	PDU41405

Monitored Series

1U	2U	0U
PDU31001	PDU31003	PDU31101
PDU31002	PDU31007	PDU31102
PDU31004	PDU31008	PDU31106
PDU31005	PDU31009	PDU31114
PDU31006		PDU31406
	PDU31414

Safety Precautions

Read the following before installing or operating the Power Distribution Units (PDU).
Use only the supplied hardware to attach the mounting brackets.
The PDU must be plugged into a three-wire, grounded outlet on a circuit that is protected by a fuse or circuit breaker. For the 15A PDU series, please use a 15A circuit protector.
For the 20A PDU series, please use a 20A circuit protector.
For the 30A PDU series, please use a 30A circuit protector. Connection to any other type of power outlet may result in a shock hazard.
Do not use extension cords or adapters with this PDU.
Never install a PDU or associated wiring or equipment during a lightning storm.
Ensure that the power cord, plug, and socket are in good condition.
To prevent the risk of fire or electrocution, this PDU should be installed in a temperature and humidity-controlled indoor area free of conductive contaminants.
Do not install this PDU where excessive moisture or heat is present.

Introduction

Package Contents 1U Models

User’s Manual, Registration Card, and Software Download Card

2U Models

User’s Manual, Registration Card, and Software Download Card

0U Models

The items below are only included with certain models

Check

Before using, please check to ensure the package contains all the items shown above.
If there are missing parts, please contact your local CyberPower technical support team for assistance.

Product Features (1U 15A Models) Front Panel Description NEMA Type

IEC Type

A. AC Inlet/ AC Power Cord – Used to connect PDU to utility power or UPS.
B. AC Output Receptacles – Provides power for connected equipment.
C. Status Indicator – Indicates the condition of the PDU (eg. load or environment status).
D. Multifunction LCD Readout – Displays various PDU information such as power and load condition.
E. Ethernet Port – Used to connect PDU to the network.
F. ENVIROSENSOR/ Daisy Chain (In) Port (RJ45 modular port)
Used for ENVIROSENSOR or chaining to previous PDU.
G. USB Port – Used to upgrade the firmware via a flash drive.
H. Serial Port (RJ45 modular port) – Used to connect to a PC and control the PDU locally via SSH/Telnet.
I. Daisy Chain (Out) Port – Used for chaining to next PDU.
J. Select Button – Used to control the LCD screen and toggle through the available information options.
K. Enter Button – Used to choose selected items, enter to next level menu, or return to the previous menu.
L. Outlet Indicator (switched series only) – Indicates if the outlet is providing power to connected equipment.

Rear Panel Description

A. Ground Stud – Use to ground the PDU.

Technical Specifications

**Model Name| PDU81001 PDU71001 PDU41001 PDU31001| PDU81004 PDU71004 PDU41004 PDU31004
---|---|---
Input
Nominal Voltage| 100-120V| 100-240V
Frequency| 50/60Hz
Maximum Input Current| 12A UL (Derated)| 10A CE/ 12A UL (Derated)
Plug Type| NEMA 5-15P| IEC 320 C14
Power Cord Type| SR (14 AWG)| Socket
Power Cord Length| 12 ft/3.65 m| 10 ft/3.05 m
Output
Nominal Voltage| 100-120V| 100-240V
Maximum Output Current| 12A UL (Derated)| 10A CE/ 12A UL (Derated)
Outlet Type| NEMA 5-15R| IEC 320 C13
Outlet Number| 8
Management and Communications
Multifunction LCD Readout| Voltage, Frequency, Load, Current, HW/FW Version, Network Information
Software| PowerPanel® Business Edition
Networking| Yes
Serial Port| RJ45
Sensor Capable| Optional
Physical
Dimensions (H x W x D)| 1.75″ x 17.05″ x 4.41″/ 44mm x 433mm x 112mm
Environmental
Humidity| 0 to 95% Non-condensing
Altitude| 11480 ft/3500 m
Temperature| 32oF to 131oF / 0oC to 55oC
Safety Approvals**
Certifications| UL 60950-1, FCC Class A| UL 60950-1, CE, FCC Class A

All specifications are subject to change without notice.

Product Features (1U 20A Models) Front Panel Description NEMA Type

IEC Type

A. AC Inlet/ AC Power Cord – Used to connect PDU to utility power or UPS.
B. AC Output Receptacles – Provides power for connected equipment.
C. Status Indicator – Indicates the condition of the PDU (eg. load or environment status).
D. Multifunction LCD Readout – Displays various PDU information such as power and load condition.
E. Ethernet Port – Used to connect PDU to the network.
F. ENVIROSENSOR/ Daisy Chain (In) Port (RJ45 modular port)
Used for ENVIROSENSOR or chaining to previous PDU.
G. USB Port – Used to upgrade the firmware via a flash drive.
H. Serial Port (RJ45 modular port) – Used to connect to a PC and control the PDU locally via SSH/Telnet.
I. Daisy Chain (Out) Port – Used for chaining to next PDU.
J. Select Button – Used to control the LCD screen and toggle through the available information options.
K. Enter Button – Used to choose selected items, enter to next level menu, or return to the previous menu.
L. Outlet Indicator (switched series only) – Indicates if the outlet is providing power to connected equipment.

Rear Panel Description

A. Ground Stud – Use to ground the PDU.

Technical Specifications

**Model Name| PDU81002 PDU71002 PDU41002 PDU31002| PDU81005 PDU71005 PDU41005 PDU31005| PDU81006 PDU71006 PDU41006 PDU31006
---|---|---|---
Input**
Nominal Voltage| 100-120V| 100-240V| 200-240V
Frequency| 50/60Hz
Maximum Input Current| 16A CE, UL (Derated)
Plug Type| NEMA (L) 5-20P

(Adapter)

FCC Class A

| UL 60950-1, CE,

FCC Class A

| UL 60950-1,

FCC Class A

All specifications are subject to change without notice.

Product Features (2U Models) Front Panel Description NEMA Type

IEC Type

A. AC Inlet/ AC Power Cord – Used to connect PDU to utility power or UPS.
B. AC Output Receptacles – Provides power for connected equipment.
C. Status Indicator – Indicates the condition of the PDU (eg. load or environment status).
D. Circuit Breaker – Provides overload protection.
E. ENVIROSENSOR/ Daisy Chain (In) Port (RJ45 modular port)
Used for ENVIROSENSOR or chaining to previous PDU.
F. USB Port – Used to upgrade the firmware via a flash drive.
G. Serial Port (RJ45 modular port) – Used to connect to a PC and control the PDU locally via SSH/Telnet.
H. Daisy Chain (Out) Port – Used for chaining to the next PDU.
I. Ethernet Port – Used to connect PDU to the network.
J. Multifunction LCD Readout – Displays various PDU information such as power and load condition.
K. Select Button – Used to control the LCD screen and toggle through the available information options.
L. Enter Button – Used to choose selected items, enter to next level menu or return to the previous menu.
M. Outlet Indicator (switched series only) – Indicates if the outlet is providing power to connected equipment.

Rear Panel Description

A. Ground Stud – Use to ground the PDU.

Technical Specifications

**Model Name| PDU81003 PDU71003 PDU41003 PDU31003| PDU81007 PDU71007 PDU41007 PDU31007| PDU81008 PDU71008 PDU41008 PDU31008| PDU81009 PDU71009 PDU41009 PDU31009
---|---|---|---|---
Input
Nominal Voltage| 100-120V| 200-240V
Frequency| 50/60Hz
Maximum Input Current| 24A UL (Derated)
Plug Type| NEMA L5-30P| NEMA L6-30P
Power Cord Type| SR (10 AWG)
Power Cord Length| 12 ft/3.65 m
Output
Nominal Voltage| 100-120V| 200-240V
Maximum Output Current| 24A UL (Derated)
Maximum Output Current| 20A (per bank)
Band Number| 2
Outlet Type| NEMA 5-20R| IEC C13| 12 IEC C13/ 4 IEC C19| IEC C19
Outlet Number| 16| 12+4| 10
Circuit Breaker| Yes
Management and Communications
Multifunction LCD Readout| Voltage, Frequency, Load, Current, HW/FW Version, Network Information
Software| PowerPanel® Business Edition
Networking| Yes
Serial Port| RJ45
Sensor Capable| Optional
Physical
Dimensions (H x W x D)| 3.5″ x 17.05″ x 4.41″/ 88mm x 433mm x 112mm
Environmental
Humidity| 0 to 95% Non-condensing
Altitude| 11480 ft/3500 m
Temperature| 32oF to 113oF / 0oC to 45oC
Safety Approvals**
Certifications| UL 60950-1, FCC Class A

All specifications are subject to change without notice.

Product Features (0U 16/20A Models) Front Panel Description

A. AC Inlet/ AC Power Cord – Used to connect PDU to utility power or UPS.
B. Outlet Indicator (switched series only) – Indicates if the outlet is providing power to connected equipment.
C. Status Indicator – Indicates the condition of the PDU (eg. load or environment status).
D. Multifunction LCD Readout – Displays various PDU information such as power and load condition.
E. Ethernet Port – Used to connect PDU to the network.
F. ENVIROSENSOR/ Daisy Chain (In) Port (RJ45 modular port)
Used for ENVIROSENSOR or chaining to previous PDU.
G. USB Port – Used to upgrade the firmware via a flash drive.
H. AC Output Receptacles – Provides power for connected equipment.
I. Serial Port (RJ45 modular port) – Used to connect to a PC and control the PDU locally via SSH/Telnet.
J. Daisy Chain (Out) Port – Used for chaining to next PDU.
K. Select Button – Used to control the LCD screen and toggle through the available information options.
L. Enter Button – Used to choose selected items, enter to next level menu or return to the previous menu.

Product Features (0U 16/20A Models) Rear Panel Description

A. Bracket Screw Hole – Used to secure the Mounting Brackets or Mounting Pegs.

Technical Specifications

**Model Name| PDU81101 PDU41101 PDU31101| PDU81104 PDU41104| PDU81404 PDU41404| PDU31114
---|---|---|---|---
PDU31414
Input**
Nominal Voltage| 100-120V| 200-240V
Frequency| 50/60Hz
Maximum Input Current| 16A UL (Derated)| 16A CE| 16A UL (Derated)
16A CE
Plug Type| NEMA (L)5-20P

(Adapter)

902mm x 56mm x 48mm

All specifications are subject to change without notice.

Product Features (0U 30/32A Models) Front Panel Description

A. AC Inlet/ AC Power Cord – Used to connect PDU to utility power or UPS.
B. Outlet Indicator (switched series only) – Indicates if the outlet is providing power to connected equipment.
C. Status Indicator – Indicates the condition of the PDU (eg. load or environment status).
D. Multifunction LCD Readout – Displays various PDU information such as power and load condition.
E. Ethernet Port – Used to connect PDU to the network.
F. ENVIROSENSOR/ Daisy Chain (In) Port (RJ45 modular port)
Used for ENVIROSENSOR or chaining to previous PDU.
G. USB Port – Used to upgrade the firmware via a flash drive.
H. AC Output Receptacles – Provides power for connected equipment.
I. Serial Port (RJ45 modular port) – Used to connect to a PC and control the PDU locally via SSH/Telnet.
J. Daisy Chain (Out) Port – Used for chaining to next PDU.
K. Select Button – Used to control the LCD screen and toggle through the available information options.
L. Enter Button – Used to choose selected items, enter to next level menu or return to the previous menu.
M. Circuit Breaker – Provides overload protection.

Product Features (0U 30/32A Models) Rear Panel Description

A. Bracket Screw Hole – Used to secure the Mounting Brackets or Mounting Pegs.

Technical Specifications

**Model Name| PDU81102 PDU41102 PDU31102| PDU81105 PDU41105| PDU81405 PDU41405
---|---|---|---
PDU31106| PDU31406
Input
Nominal Voltage| 100-120V| 200-240V
Frequency| 50/60Hz
Maximum Input Current| 24A UL (Derated)| 32A CE
Plug Type| NEMA L5-30P| NEMA L6-30P| IEC 309 32A
Power Cord Type| SR (10 AWG)
Power Cord Length| 10 ft/ 3.05m
Output
Nominal Voltage| 100-120V| 200-240V
Maximum Output Current| 24A UL (Derated)| 32A CE
Maximum Output Current| 20A (per bank)
Outlet Type| NEMA 5-20R| 21 IEC C13/ 3 IEC C19
36 IEC C13/ 6 IEC C19
Outlet Number| 24| 21+3
36+6
Circuit Breaker| Yes
Management and Communications
Multifunction LCD Readout| Voltage, Frequency, Load, Current, HW/FW Version, Network Information
Software| PowerPanel® Business Edition
Networking| Yes
Serial Port| RJ45
Sensor Capable| Optional
Physical
Dimensions (H x W x D)| 65.5″ x 2.2″ x 1.9″/ 1665mm x 56mm x 48mm
Environmental
Humidity| 0 to 95% Non-condensing
Altitude| 11480 ft/3500 m
Temperature| 32oF to 140oF / 0oC to 60oC| 32oF to 131oF/ 0oC to 55oC
Safety Approvals**
Certifications| UL 60950-1, FCC Class A| CE, FCC Class A

Installation Guide

CAUTION Please use only the provided screws throughout the entire installation process.

Horizontal Installation For 1U Models

Step 1. Mounting Bracket Installation
- Use the provided Mounting Bracket Screws (8) to attach the SHORT Mounting Brackets (2) to the PDU.
- If you plan on attaching the Cord Retention Tray to the PDU, you will need to use the LONG Mounting Brackets (2).
Step 2. PDU Mounting
- Use the supplied Washers (4) and Screws (4) to secure the PDU to your existing rack system.
- Note : You may also use the screw sets provided by the rack to secure the PDU.
Step 3. Cord Retention Tray Installation (optional)
- Adjust the length of the Cord Retention Tray till the screw hole on the Tray and PDU are aligned. Attach the Cord Retention Tray to the PDU with the 4 supplied Cord Retention Tray Mounting Screws.
- Tighten the Cord Retention Tray with the screw on it.
- Use the provided Cable Ties to fasten each cord to the Cord Retention Tray.
- Note: If the PDUs are intended to be installed in a high-temperature environment, please use the Power Cords that could sustain high-temperature operation.

For 2U Models

Step 1. Mounting Bracket Installation
- Use the provided Mounting Bracket Screws (8) to attach the Mounting Brackets (2) to the PDU.
Step 2. PDU Mounting
- Use the supplied Washers (4) and Screws (4) to secure the PDU to your existing rack system.
- Note: You may also use the screw sets provided by the rack to secure the PDU.
Step 3. Cord Retention Tray Installation (optional)
- Adjust the length of the Cord Retention Tray till the screw hole on the Tray and PDU are aligned.
- Attach the Cord Retention Tray to the PDU with the 8 supplied Cord Retention Tray Mounting Screws.
- Tighten the Cord Retention Tray with the screw on it.
- Use the provided Cable Ties to fasten each cord to the Cord Retention Tray.

Vertical Installation For 1U Models

Step 1. Mounting Bracket Installation
- Use the provided Mounting Bracket Screws (8) to attach the SHORT Mounting Brackets (2) to the PDU.
Step 2. PDU Mounting
- Use the supplied Washers (2) and Screws (2) to secure the PDU to your existing rack system.
- Note: You may also use the screw sets provided by the rack to secure the PDU.

For 0U Models

Step 1. PDU Mounting
- Align the Keyhole Mounts to the Keyhole Slots on the rack. Insert and slide down to lock firmly into the place.
- If there is no Keyhole Slot on your rack, please choose from the following methods that are best for your rack deployment to secure the PDU.
- Use the supplied Washers and Rack Mounting Screws to attach the Mounting Brackets to your existing rack system.
- Align the Keyhole Mounts to the Keyhole Slots on the Mounting Brackets. Insert and slide down to lock firmly into the place.
- Method 1
- Method 2
- Method 3
Step 2. Cord Retention Tray Installation (optional)
- Adjust the length of the Cord Retention Tray till the screw hole on the Tray and PDU are aligned. Attach the Cord Retention Tray to the PDU with the supplied Cord Retention Tray Mounting Screws.
- Tighten the Cord Retention Tray with the screw on it.
- Use the provided Cable Ties to fasten each cord to the Cord Retention Tray.
- Note: If the PDUs are intended to be installed in a high-temperature environment, please use the Power Cords that could sustain high-temperature operation.

Power Cord Direction Change – For 0U PDU

Step 1. Remove the four screws from the power cord cover. Keep the screws for later use.
Step 2. Rotate the power cord cover.
Step 3. Install the power cord cover back to the PDU with the four screws.

Locking Power Cord – For IEC Type PDU

Input Power Cord

Step 1. Align and insert the Cable Tie from the upper side of the Fixed Stand and fasten it as shown below.
Step 2. Align and insert the Cable Tie from the bottom side of the Fixed Stand and fasten it as shown below.

Output Power Cord

Step 1. Align and insert the Cable Tie from the upper side of the Fixed Stand and fasten it as shown below.

Electrical Installation

Step 1. Receptacle evaluation Ensure that the plug type of your PDU unit matches the wall receptacle type that you are using.
- The PDU must be plugged into a three-wire, grounded wall receptacle only.
- The wall receptacle must also be connected to an appropriate branch circuit/main with fuse or circuit breaker protection.
- Connection to any other type of wall receptacle may result in a shock hazard.
Step 2. Plug the PDU into a CyberPower UPS system (recommended) or the wall receptacle.
Step 3. Attach equipment
- It is extremely important not to exceed the PDUs’ maximum current load (as outlined in the Specifications section). To determine your total load, simply use the LCD screen on the front of the PDU to monitor the load being attached.

Network Installation

Step 1 – Network Connection
- Using an Ethernet cable, attach one end to the Ethernet port on the front of the PDU, and the other end to a network port.
Step 2 – Establish the PDU IP address
- Assigning an IP address to the CyberPower PDU requires the user to have an available IP address that is valid on the respective network. If an available IP address is unknown, contact the network administrator to obtain one.

DHCP is enabled by factory default. If the PDU does not receive an IP address from the network’s DHCP server, it will default to 192.168.20.177.
There are multiple methods for setting up the IP address on the PDU. Please follow the instructions below for the method that is appropriate for your application.
Please make sure the PDU is powered on during this process.

Option 1: Power Device Network Utility (recommended)

Download and install the Power Device Network Utility software from www.cyberpower.com.
Open the Power Device Network Utility select the PDU device from the list and select Tools > Device Setup from the menu.
Configure the IP Address, Subnet Mask, and Gateway Address to match your network settings.
Enter the user name and password of the PDU device in the Authentication menu.

Note: The default username is “cyber” and the default password is cyber”.

Option 2: DHCP Server

Ask your administrator if there is a DHCP server on the LAN.
Make sure the DHCP is Enabled.
Make sure the network connection is ready and power on the PDU.
The PDU will obtain an IP address from the DHCP server automatically.

Option 3: Address Resolution Protocol (ARP) Command

Obtain the MAC address from the sticker on the PDU.
pen a command prompt as an administrator and type the following: “arp -s [available IP address] [MAC address of PDU]”. Example: arp -s 192.168.20.240 00-0c-15-80-00-01 IP Address MAC Address
Use the Ping command to assign a size of 123 bytes to the IP.
- Type in “ping 192.168.20.240 -l 123” then press Enter.
- If the replies are received, your computer can communicate with the IP address

Option 4: Hyper Terminal or Terminal Emulator

Use the included RJ45/DB9 serial port connection cable, attach one end to the serial port on the front of the PDU, and the other end to the PC/ server.
Open the Hyper Terminal software on your PC and select a name and icon for the connection.
Set up the COM port settings using the values indicated in Appendix A.
Press Enter to enter the Authentication menu.
Enter the username and password of the PDU device in the Authentication menu.
Press 2 and Enter to access Network Settings to view the IP address.

Note: The default username is “cyber” and the default password is “cyber”. For further information and configuration via Hyper Terminal, see Appendix A- Hyper Terminal.

Operation

Remote Management

The remote management function provides monitoring of the PDU operational information, controlling outlets, and utilizing SNMP functionality.

Web

Remote management can be performed via the web interface. To access the web interface, please follow the instructions below:

Enter the IP address of the PDU into a web browser.
Enter the user name and password of the PDU device at the authentication screen.

Note: The default username is “cyber” and the default password is “cyber”.
For additional information about the features and functionality of the CyberPower Management Console, please refer to the Intelligent
PDU Web Interface User’s Manual is available for download from www.cyberpower.com.

Telnet and SSH

The CyberPower PDU provides Telnet and Secure Shell (SSH) as Remote Management methods. Telnet uses user name and password as basic security while SSH has a higher security level with encryption of the transmitted packets including user name, password, and data. Configure the Setting of Telnet and SSH on the Web Interface. The default username and password is cyber; cyber.

SNMP

The CyberPower PDU supports SNMPv1 and SNMPv3 protocols. Download the CyberPower MIB file from www.cyberpower.com and add it to SNMP-supported management software.
The default read/write community is public/private for SNMPv1. SNMPv3 provides a higher security level than SNMPv1 by encrypting the transmitted packet. Configure the settings of the SNMPv1/SNMPv3 on Web Interface.

Local Management LCD Operation

The LCD screen provides instant information, such as voltage, current, and power, for the PDU. In addition, users can use the interface to configure each PDU parameter and control each outlet on the Switched PDU.
The LCD detects the installation orientation of the PDU (horizontally or vertically) and, therefore automatically rotates the screen to best fit the reading direction.
A. Scroll Mode: The PDU information will display in the following order automatically when “Scroll Mode On” is configured.

Device Information

Bank 1 Information (2U series)
Bank 2 Information (2U series)
Environment Status (Displays when the ENVIROSENSOR is connected)
Alert

B. Main Menu Map

Alert| Current|
---|---|---
Log
Meter| Device|
Bank
Outlet
Control| Device| Immediate On
Delay On
Bank 1/2| Immediate Off
Delay-Off
Outlet 1-N| Reboot
Delay Reboot
Setting| LCD| Color
Brightness
Direction
Screen off
Reset| Account (User Name and Password)
Except TCP
To Default
Reboot|
About| Model Name|
Serial Number
Network
Daisy Chain (Displays when the PDUs are connected)
Hardware Version
Firmware Version

LED Indicators

Indicator	Status	Description
**** Status	Green	The PDU status is ok.
Orange	Warning.
Red	Critical.
**** Tx/Rx	Off	The PDU power is off.
On (Green)	The PDU power is on.
Flashing	Receiving/transmitting data packet.

Environmental Monitoring (optional)

CyberPower PDUs along with the environmental sensor
(ENVIROSENSOR) provide temperature and humidity monitoring in a server closet and/or data center remotely. To connect the PDU with the ENVIROSENSOR, use the RJ45 Ethernet Cable included with the ENVIROSENSOR. Plug one end into the Daisy Chain (In)/ENVIROSENSOR port on the PDU and the other end into the RJ45 port on the ENVIROSENSOR (as shown in the figure below). When the PDU correctly connects to the ENVIROSENSOR, users can see the temperature and humidity data via the Web Interface. For further information regarding ENVIROSENSOR configuration, please refer to the Intelligent PDU Web Interface User’s Manual.

Device Reset

To locally reset all the settings to default, use the Reset function on the LCD screen.
To remotely reset all the settings to default, log in to the Web interface, enter the Reset page, and apply the function.

Unattended/Automatic Shutdown

PowerPanel® Business Edition (Client) software automatically initiates a graceful shutdown on the connected computer’s operating system. PowerPanel must be installed on every computer or server for which the shutdown is to take place.
The computer will receive a message from the PDU and will perform the shutdown according to the instructions provided, including shutdowns at exact times and dates.

Step 1. Computer Configuration
Install PowerPanel® Business Edition Client on every computer or server that will be part of the shutdown process (Follow the instructions in the PowerPanel® Business Edition User Manual).
Configure the settings in PowerPanel® Business Edition Client. See the PowerPanel Business® Edition User Manual for detailed instructions.
Step 2. PDU Configuration
- Verify that the IP addresses of all computers that will be part of the shutdown process are included in the Client List on the web interface.
Step 3. Notification
- Notifying the computers of potential outlet shutdown can be accomplished using the following functions:
- Outlets Control Menu: Performing the task of turning off or rebooting outlets.
- Scheduling Menu: Setting the PDU to perform the task of turning off or rebooting outlets. The notification will occur before the scheduled date/time.
- Outlet Overload: In the event of PDU overload, a notification will be sent before the PDU shuts down.

Firmware Upgrade

By upgrading the Firmware, you can obtain new features and updates/improvements to existing functionality. To ensure the firmware is kept up to date, please regularly visit our website to see if there is any updated firmware version available.
There are three methods for upgrading the PDU firmware. Please follow the instructions below for the method that is appropriate for your application. There are two files to update to upgrade the firmware version:
cpsmpdumafw_XXX.bin
cpsmpdumadata_XXX.bin
Note that the XXX is not part of the file name but is where the version number in the filename is given.

Before performing a firmware update, please:

Download the latest firmware from www.cyberpower.com.
Extract the downloaded firmware file to your local “C:\” drive.

Note:

The FTP service needs to be enabled before attempting to execute a firmware upgrade.
Please do not turn the PDU off when performing the firmware upgrade. PDU outlets will remain powered on while the firmware update takes place. Only the PDU LCD screen will reboot.
The PDU LCD screen will reboot during the firmware update process. This DOES NOT cause the PDU outlets to reboot.

Option 1: Single Device Upgrade

Use the following steps to upgrade the firmware.

Open a command prompt window and navigate to “C:\”.
Login to the PDU with the FTP command, type
- C:>ftp
- ftp> open 192.168.22.126 21 (for example 192.168.22.126 is the current IP of the PDU and 21 is the default ftp port for the PDU)
- Connected to 192.168.22.126.
- 220 CyberPower FTP Server Ready.
- User (192.168.22.126:(none)):cyber
- 331 User name okay, need password.
- Password:
- 230 User logged in, proceed.
- ftp>
Upload the cpsmpdumafw_XXX.bin, type
- ftp > bin
- ftp > put cpsmpdumafw_XXX.bin
Upgrade complete, type
- ftp > quit
The system will reboot after you type “quit”. This reboot will take approx. 30 seconds.
Login to the PDU via FTP again, type
- C:>ftp
- ftp> open 192.168.22.126 21 (for example 192.168.22.126 is the current IP of the PDU and 21 is the default ftp port for the PDU)
- Connected to 192.168.22.126.
- 220 CyberPower FTP Server Ready.
- User (192.168.22.126:(none)):cyber
- 331 User name okay, need password.
- Password:
- 230 User logged in, proceed.
- ftp>
Upload cpsmpdumadata_XXX.bin, type
- ftp > bin
- ftp > put cpsmpdumadata_XXX.bin
Upgrade complete, type
- ftp > quit
The system will reboot after you type “quit”.

Note: You can check to see if the firmware upgrade is successful by checking the “Firmware version” on the [System->About] screen via web UI.

Option 2: Single or Multiple Device Upgrade (recommended)

Use the following steps to upgrade the firmware.

Download the Upgrade and Configuration Utility from www.cyberpower.com.
Open Upgrade and Configuration Utility from Start > All Programs > CyberPower Upgrade and Configuration Utility.
Wait for the search to finish (Shown in Figure 1).
Check the checkbox to select devices listed in the Operation View (Shown in Figure 2).
Make sure the Account and Password are valid on selected devices (Shown in Figure 3).
Select Upgrade Firmware.
Click Browse to locate and select the firmware and data file to be updated (Shown in Figure 4).
Click OK in the Upgrade Firmware confirmation window (Shown in Figure 5).
The upgrade progress bar will show in the Last Action column (Shown in Figure 6).
The result of the firmware upgrade will be shown in the Result column (Shown in Figure 7).

Note: If you don’t want to wait for the firmware upgrade, you can stop the action by choosing Abort in the Action menu. However, it’s not recommended because Abort action may cause the device to malfunction.

Option 3: Use a USB Flash Drive

Use the following steps to upgrade the firmware.

Download the latest firmware from www.cyberpower.com.
Extract the file to the root directory of a USB flash drive with FAT32 format. Please note that the two files below should be available to complete the firmware upgrade process:
- cpsmpdumadata_xxx.bin
- cpsmpdumafw_xxx.bin
Plug the USB drive into the PDU USB port and press the Enter button on the PDU LCD screen to enter the Main Menu. The USB option will be displayed.
Select USB and press Enter button to enter the Firmware Upgrade menu.
Select Main and Yes to start the upgrade process.
The PDU will reboot after the process is completed.

Note: You can check to see if the firmware upgrade is successful by checking the “Firmware version” on the [System->About] screen via web UI.

Troubleshooting

Problem	Possible Cause	Solution
PDU outlets do not provide power to connected equipment	1. Breaker tripped

2. The power cord is not properly plugged in

| Reset the Breaker, and check the plug to ensure it’s connected correctly. If the problem remains, contact technical support.
The amperage displayed on the LCD screen exceeds the unit’s capability| Overload| The load indicator shows red when overloaded. Reduce the load on the PDU until the overload is gone. If the problem remains, contact technical support.
Circuit breakers have tripped| 1. Sustained overload

2. Excessive ambient or internal temperatures

3. Faulty breaker

| Reset Breaker. If the problem remains, contact technical support.

Conformance Approvals

FCC Warning

WARNING!! Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
WARNING!! This equipment has been tested and found to comply with the limits for a Class A Digital Device, according to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used per the instruction manual, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Notice:

An unshielded-type power cord is required to meet FCC emission limits and also to prevent interference to the nearby radio and television reception. Only the supplied power cord must be used.
Use only shielded cables to connect I/O devices to this equipment.

Note: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT.
SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
The Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulation.
European Union
This is a class-A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures.

Customer Service & Warranty

Product Registration

Thank you for purchasing a CyberPower product. Prompt product registration entitles coverage under the Limited Warranty and also allows the opportunity to be notified of product enhancements, upgrades, and other announcements.
Registration is quick and easy at www.cyberpowersystems.com/registration (for USA and Canada) or www.cyberpower.com/registration (for all other regions).

Cyber Power International

Feel free to contact our Tech Support department with installation, troubleshooting, or general product questions.
Cyber Power Systems, Inc.
Web: www.cyberpower.com

For USA and Canada:

4241 12th Ave East, Suite 400 Shakopee, MN55379
Toll-free: 877-297-6937

For all other regions:

Please visit our website for local contact information.

Limited Warranty

Read the following terms and conditions carefully before using the CyberPower PDU series. By using the Product, you consent to be bound by and become a party to the terms and conditions of this Limited Warranty.
If you do not agree to the terms and conditions of this Warranty, you should return the Product for a full refund before using it.

Who Is Providing This Warranty?

CyberPower Systems, Inc. provides this Limited Warranty.

What Does This Warranty Cover?

This warranty covers defects in materials and workmanship in the Product under normal use and conditions.

What Is the Period of Coverage?

For the USA and Canada, CyberPower provides a 3-year warranty to the original purchaser who owns the Product. For other regions, please contact your local CyberPower sales team for more information.

Who Is Covered?

This warranty only covers the original purchaser. Coverage ends if you sell or otherwise transfer the Product.

How Do You Get Service?

You can use the contact information mentioned above for instructions.
When you contact CyberPower, identify the Product and the Purchase Date.
You must provide a purchase receipt (or other proof of the original purchase) and describe the defect.

What Will We Do To Correct Problems?

CyberPower will inspect and examine the Product. If the Product is defective in material or workmanship, CyberPower will repair or replace it at CyberPower’s expense, or, if CyberPower is unable to or decides not to repair or replace the Product (if defective) within a reasonable time, CyberPower will refund to you the full purchase price you paid for the Product (purchase receipt showing price paid is required).

Who Pays for Shipping?

We pay when we send items to you; you pay when you send items to us.

What Are Some Things This Warranty Does Not Cover?

This Warranty does not cover any software that is damaged or needs to be replaced due to the failure of the Product any data that is lost as a result of the failure or the restoration of data or records, or the re-installation of software.
This Warranty does not cover or apply to misuse, modification, operation, or storage outside environmental limits of the Product or the equipment connected to it, nor for damage while in transit or storage, nor if there has been improper operation or maintenance, or use with items not designed or intended for use with the Product, such as laser printers, appliances, aquariums, medical or life support devices, etc.

What are the Limitations?

This Warranty does not apply unless the Product and the equipment that was connected to it were connected to properly wired and grounded outlets (including compliance with electrical and safety codes of the most current electrical code), without the use of any adapters or other connectors.
The Product must have been plugged directly into the power source and the equipment connected to the Product must be directly connected to the Product and not “daisy-chained” together in serial fashion with any extension cords, another Product, or device similar to the Product, surge suppressor, or power tap. Any such installation voids the Limited Warranty.
The Product and equipment connected to it must have been used properly in a suitable and proper environment and conformance with any license, instruction manual, or warnings provided with the Product and the equipment connected to it.
The Product must have been used at all times within the limitations of the Product’s VA capacity.
The sole and exclusive remedies of the Initial Customer are those provided by this Warranty.

Appendix A-Hyper Terminal

Hyper Terminal software can be used for basic PDU configuration. For Hyper Terminal to interact with the PDU, the PC/server must be connected directly to the PDU via the serial port with the included RJ45/DB9 serial port connection cable.
It utilizes a text-based interface and menu system. Navigation through the interface is done by typing the number of the menu option and pressing the Enter key. Set up the COM port settings using the following values.
Bits per second: 9600
Data bits: 8
Parity: None
Stop bits: 1
Flow control: None
Note: The session will timeout and logout after 3 minutes of inactivity. Menu options are shown below:

[Main Menu]

Outlet Manager (Switched PDU Series Only)
Network Settings
System Configuration
Account Settings
Configure the System to Default
Logout

[Outlet Manager]

Outlet Control
Outlet Configuration

[Network Setting]

Physical MAC Address: 00-0C-15-40-08-A9

System IP: 192.168.24.20
Subnet Mask: 255.255.255.0
Default Gateway : 192.168.24.254
DHCP: Enabled
HTTP Port : 80
HTTP Access: Enabled

[System Configuration]

Date (mm/dd/yyyy): 11/11/2011
Time (hh:mm: ss): 17:17:25
Name: PDU20SW8FNET
Contact: Administrator
Location: Server Room

[Account Setting]

Administrator
Viewer (Web Only)

[Configure System to Default]

Sure to Configure the System to Default

Yes
No

Appendix B-Power Device Network Utility Overview

The CyberPower Power Device Network Utility is an easy-to-use interface that is used for establishing IP addresses on CyberPower PDU devices.

Installation

Step 1. Download the Power Device Network Utility software from www.cyberpower.com.
Step 2. Select Next in the software wizard (Shown in Figure 1).
Step 3. Choose an installation directory. Select Next (Shown in Figure 2).
Step 4. Select Install to confirm the settings and install (Shown in Figure 3).
Step 5. Select Finish to finalize the installation (Shown in Figure 4).

Launch Program

To launch the Power Device Network Utility and get started, select Programs from the Start menu in Windows and locate the new folder and icons for Power Device Network Utility.
Select Power Device Network Utility from the program folder (Shown in Figure 5).

Getting Started

The Power Device Network Utility scans the network for devices with MAC addresses that match CyberPower network hardware.
Once found, the device(s) can then be figured with a specific IP address, subnet mask, and gateway address.
This allows the device(s) to function properly on the network and interface with the CyberPower Management Console.

Step 1. Select the appropriate PDU device from the Equipment List (Shown in Figure 6).
- Note: If the PDU does not appear on the list, click the Refresh button to rescan the network. If it still does not appear, ensure that the PDU is turned on and installed correctly.
- Pressing Stop will cancel the scan/refresh process.
- Note: If your computer has a software firewall installed, you may see a Windows Security Alert message (Shown in Figure 7).
- In Windows XP SP2, the default firewall alert message is shown in Figure 7. You need to allow the Power Device Network Utility access through the firewall. Click Unblock to allow access.
Step 2. Assign a valid IP Address to the PDU
- Option 1: Assisted Setup (recommended)
- With the appropriate device selected from the Equipment List, open the Network Settings menu (Shown in Figure 8) [Tools=>Device Setup]. In the Device Network Setting Menu, enter a valid IP address, subnet mask, and gateway address to set up the PDU device.
- Note: The DHCP option is not available for all power devices.
Step 3. Authentication
- Enter the user name and password of the PDU device in the Authentication menu (Shown in Figure 9).
- Note: The default username is “cyber” and the default password is “cyber”.

Advanced Settings Timeout Settings

The Timeout Setting (Shown in Figure 10). [Edit=>Timeout Settings] is used to specify the wait time when scanning for network PDU devices.
When there are many devices on the local network, it may take extended periods to locate all the devices. The timeout function is used to limit the search time.
The default setting is 3 seconds. Valid values are 3 to 60 seconds.

Appendix C-PDU Daisy-Chain Function

The daisy-chain function allows up to four PDUs to be connected to be monitored and controlled from one IP address.
When PDUs are connected, two roles are defined: Host and Guest.
Up to three Guest PDUs can be connected to one Host PDU. The Guest PDUs will be recognized by serial number and their order within the daisy chain.
Note: To perform the daisy-chain function, the firmware version of the connected PDU needs to be the same (v1.08 or above).

How to connect the PDUs?

Use one Ethernet cable and connect one end of it to the daisy-chain (Out) port on the Host PDU and the other end to the daisy-chain (In/ENV) port on the Guest 1 PDU to connect the PDUs (as shown below).

What remote management protocols are supported in PDU daisy- chains?

Currently, users can monitor and control daisy-chained PDUs through Web interface (HTTP/HTTPS) or SNMP protocols.

What functions on the Web pages does daisy-chain support?

Please find in below table

Summary|
---|---
PDU| Device Status
Outlet Status
Device Manager
Outlet Manager
Outlet Control
Outlet Schedule
Log| Status Records
Energy Records
Graphing
System| Identification

How to switch between Host and Guest PDUs on the Web interface?

Functionality supported by daisy-chained PDUs will have the Host/
Guest # drop-down menu displayed on the Web interface (as shown below).

Can I upgrade the firmware version of the Guest PDUs through the Host PDU?

Yes, you can upgrade the firmware using the Upgrade and Configuration Utility, FTP (network connection required), or USB port.
Once the Host completes the PDU firmware upgrade, it will trigger its Guest PDUs to upgrade the firmware automatically. It takes about 5 minutes for the Guest PDUs to upgrade, regardless of the number of PDUs in the series.

What will happen if an Ethernet cable is disconnected in the PDU daisy chain?

For example, if four PDUs are connected and the cable connecting Guest 1 and 2 is disconnected, then Guest 2 and 3 will no longer be detected by the Host PDU.
An event showing that Guests 2 and 3 are removed will be recorded in the Host PDU. Meanwhile, Guests 2 and 3 will create a new daisy chain where Guest 2 becomes a Host and Guest 3 becomes Guest 1 the new Host.

In the above example, if the disconnected Ethernet cable is re-connected, will the role of the PDUs stay the same?

Yes, when the disconnected cable between Guests 1 and 2 is re-connected, Guests 2 and 3 will revert to their previous roles.

What happens if one PDU in the daisy chain is powered off?

For example, if four PDUs are connected and Guest 1 is powered o, an event showing that Guest 1, 2, and 3 are removed will be recorded in the Host PDU. Guest 2 and 3 will not create another daisy chain.

Does the Host PDU record the logs of the Guest PDUs and itself?

Yes, the Host PDU records the logs from all Guest PDUs daisy-chained to it.

Will the Logs of the Guest PDUs recorded in the Host PDU be cleared if the Guest PDUs are removed from the Host PDU?

No, the Logs of the Guest PDUs will remain even after the Guest PDUs are removed.

Does the Host PDU record the Status Records of the Guest PDUs and itself?

Yes, the Host PDU records the Status Records for all the PDUs in the daisy chain.

Will the Status Records of the Guest PDUs logged in the Host PDU be cleared if the Guest PDUs are disconnected from the Host PDU?

Yes, once the Guest PDUs are removed, the Status Records logged in the Host PDU will be cleared.
As long as the Host PDU does not connect to other PDUs, the Status Records of the disconnected PDU can be displayed when it is re-connected to the Host PDU.
If the Host PDU connects to different PDUs, the Status Records of the removed PDU will be entirely cleared.

Are the Guest PDUs able to connect to the network when they are daisy- chained?

Yes, even when the PDUs are daisy-chained, the Guest PDUs can connect to the network directly.
Note that a Guest PDU will require having its own Ethernet cable connected to the network.

What will happen if a 5th PDU is added to a daisy chain?

The maximum number of PDUs that can be connected in one daisy- -chain is 4. The daisy-chain functionality will not work until the fifth PDU is removed.

What is the maximum recommended length of the Ethernet cable to daisy-chain the PDUs?

50 ft (15 m)

Troubleshooting

Problem	Possible Cause	Solution
The PDUs are connected but the daisy-chain function is not working.	– The

firmware version does not support a daisy- chain.

– The PDUs have different firmware versions.

| Check the firmware version of each PDU and upgrade it to v1.08 or above.
I cannot set the EnergyWise configuration on a Guest PDU.| Only the Host PDU supports EnergyWise.| N/A
I cannot set the WoL for Guest PDUs.| Only the Host PDU supports WoL.| N/A

Cyber Power Systems, Inc.
www.cyberpower.com

Documents / Resources

| CyberPower PDU71002 Power Distribution Unit [pdf] User Manual
PDU71002 Power Distribution Unit, PDU71002, Power Distribution Unit, Distribution Unit, Unit
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