STAYER SAB 720 Angle Grinders Instruction Manual

: June 10, 2024
: STAYER

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Parts
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SAB 720 Angle Grinders
Instruction Manual STAYER SAB 720 Angle Grinders

SAB 720
SAB 800/801 CR
SAB 900/901 CR
SAB 1011 B
SAB 1011 BE
SAB 1101 CS
SAB 1401CE IND| SAB 1351 CS
SAB 1601 CS
SAB 1650 CS
SAB 1051 PS
SAB 1201 IND
FH 700 C
FH 900 F
FH 901 G
---|---

Área Empresarial Andalucía – Sector I
Calle Sierra de Cazorla nº7
C.P: 28320 Pinto (Madrid) SPAIN
info@grupostayer.com

Declaration of Conformity

We declare under our sole responsibility that the product described under “Technical Data” is in conformity with the following standards or standardization documents: EN 62841-1, EN 628412-3, EN 55014-1, EN 55014-2, EN 61000-3-2, EN 61000-3-3 according to the provisions of the directives 2006/42/CE, 2014/30/EU, 2014/35/EU, 2011/65/UE.

Área Empresarial Andalucía – Sector 1
C/ Sierra de Cazorla, 7
28320 – Pinto (Madrid) SPAIN
Email: sales@grupostayer.com
Email: info@grupostayer.com

Parts

STAYER SAB 720 Angle Grinders - Parts

| W| SA8720| SAB800CR/
SAB801CR| SAB900CR/
SAB901CR| SAB1051PS| SAB1201IND| SAB1011B/
SAB1011BE| SAB 1101
CS
---|---|---|---|---|---|---|---|---
| 414| 460| 540| 505| 680| 490| 540
| W| 720| 800| 900| 1050| 1200| 1000| 1100
| no min-,| 11000| 11000| 11000| 11000| 11000| 10500| 2800/11000
| mm| 115| 115/125| 115/125| 120| 125| 125| 125
| M| M14| M14| M14| M14| M14| M14| M14
| Kg| 2.| 2.| 2.| 2.| 2.| 2.| 2.
| dB(A)| 88| 88| 88| 90| 91| 90| 89
| dB(A)| 99| 99| 99| 100| 102| 99| 98
| m/s2| 5| 5| 5| 5| 5| 5| 5
| W| SAB1401
CE IND| SAB13510E| SAB1601CS| SAB1650CS| FH700C| FH900F/901G
---|---|---|---|---|---|---|---
| 753| 700| 780| 780| 402| 540
| W| 1400| 1300| 1600| 1600| 700| 900
| no min-,| 2800/10000| 2800/11000| 2800/11000| 2800/8500| 11000| 11000
| mm| 125| 125| 125| 125| 115| 115/125
| M| M14| M14| M14| M14| M14| M14
| Kg| 2.| 2.| 2.| 2.| 2.| 2.
| dB(A)| 93| 91| 91| 93| 88| 89
| dB(A)| 103| 102| 103| 103| 101| 103
| m/s2| 5| 5| 5| 5| 4| 4

EN 62841-1 K= 3dB (L , L ) K = 1,5 m/s2 (a )

General Power Tool Safety Warnings

Work area safety
a) Keep work area clean and well lit. Cluttered or dark areas invite accidents.
b) Do not operate power tools in explosive atmospheres, such as in the presence of flammable liquids, gases or dust. Power tools create sparks which may ignite the dust or fumes.
c) Keep children and bystanders away while operating a power tool. Distractions can cause you to lose control.
Electrical safety
a) Power tool plugs must match the outlet. Never modify the plug in any way. Do not use any adapter plugs with earthed (grounded) power tools. Unmodified plugs and matching outlets will reduce risk of electric shock.
b) Avoid body contact with earthed or grounded surfaces, such as pipes, radiators, ranges and refrigerators. There is an increased risk of electric shock if your body is earthed or grounded.
c) Do not expose power tools to rain or wet conditions. Water entering a power tool will increase the risk of electric shock.
d) Do not abuse the cord. Never use the cord for carrying, pulling or unplugging the power tool. Keep cord away from heat, oil, sharp edges or moving parts.
Damaged or entangled cords increase the risk of electric shock.
e) When operating a power tool outdoors, use an extension cord suitable for outdoor use. Use of a cord
suitable for outdoor use reduces the risk of electric shock.
f) If operating a power tool in a damp location is unavoidable, use a residual current device (RCD) protected supply. Use of an RCD reduces the risk of electric shock.
Personal safety
a) Stay alert, watch what you are doing and use common sense when operating a power tool. Do not use a power tool while you are tired or under the influence of drugs, alcohol or medication. A moment of inattention while operating power tools may result in serious personal injury.
b) Use personal protective equipment. Always wear eye protection. Protective equipment such as dust mask, non-skid safety shoes, hard hat, or hearing protection used for appropriate conditions will reduce personal injuries.
c) Prevent unintentional starting. Ensure the switch is in the off-position before connecting to power source and/or battery pack, picking up or carrying the tool. Carrying power tools with your finger on the switch or energising power tools that have the switch on invites accidents.
d) Remove any adjusting key or wrench before turning the power tool on. A wrench or a key left attached to a rotating part of the power tool may result in personal injury.
e) Do not overreach. Keep proper footing and balance at all times. This enables better control of the power tool in unexpected situations.
f) Dress properly. Do not wear loose clothing or jewellery. Keep your hair, clothing and gloves away from moving parts. Loose clothes, jewellery or long hair can be caught in moving parts.
g) If devices are provided for the connection of dust extraction and collection facilities, ensure these are connected and properly used. Use of dust collection can reduce dustrelated hazards.
Power tool use and care
a) Do not force the power tool. Use the correct power tool for your application. The correct power tool will do the job better and safer at the rate for which it was designed.
b) Do not use the power tool if the switch does not turn it on and off. Any power tool that cannot be controlled ith the switch is dangerous and must be repaired.
c) Disconnect the plug from the power source and/or the battery pack from the power tool before making ny adjustments, changing accessories, or storing ower tools. Such preventive safety measures reduce the risk of starting the power tool accidentally.
d) Store idle power tools out of the reach of children and do not allow persons unfamiliar with the power tool or these instructions to operate the power tool. Power tools are dangerous in the hands of untrained users.
e) Maintain power tools. Check for misalignment or binding of moving parts, breakage of parts and any other condition that may affect the power tool’s operation. If damaged, have the power tool repaired before use. Many accidents are caused by poorly maintained power tools.
f) Keep cutting tools sharp and clean. Properly maintained cutting tools with sharp cutting edges are less likely to bind and are easier to control.
g) Use the power tool, accessories and tool bits etc. in accordance with these instructions, taking into account the working conditions and the work to be performed. Use of the power tool for operations different from those intended could result in a hazardous situation.

This manual is consistent with the date of manufacture of your machine, you will find information on the technical data of the machine acquired manual check for updates of our machines on the website: www.grupostayer.com

MACHINE-SPECIFIC SAFETYWARNINGS
SAFETY WARNINGS COMMON FOR GRINDING, SANDING, WIRE BRUSHING OR ABRASIVE CUTTING-OFF OPERATIONS
This power tool is intended to function as a grinder, sander, wire brush or cut-off tool. Read all safety warnings, instructions, illustrations and specifications provided with this power tool. Failure to fo-llow all instructions listed below may result in electric shock, fire and/or serious injury.
This power tool is not recommended for polishing.
Operations for which the power tool was not designed may create a hazard and cause personal injury.
Do not use accessories which are not specifically designed and recommended by the tool manufacturer. Just because the accessory can be attached to your power tool, it does not assure safe operation.
The rated speed of the accessory must be at least equal to the maximum speed marked on the power tool. Accessories running faster than their rated speed can break and fly apart.
The outside diameter and the thickness of your accessory must be within the capacity rating of your power tool. Incorrectly sized accessories cannot be adequately guarded or controlled.
The arbor size of wheels, flanges, backing pads or any other accessory must properly fit the spindle of the power tool. Accessories with arbor holes that do not match the mounting hardware of the power tool will run out of balance, vibrate excessively and may cause loss of control.
Do not use a damaged accessory. Before each use, inspect the accessory such as abrasive wheels for chips and cracks, backing pads for cracks, tears or excess wear, wire brushes for loose or cracked wires. If power tool or accessory is dropped, inspect for damage or install an undamaged accessory. After inspecting and installing an accessory, position yourself and bystanders away from the plane of the rotating accessory and run the power tool at maximum noload speed for one minute. Damaged accessories will normally break apart during this test time.
Wear personal protective equipment. Depending on application, use face shield, safety goggles or safety glasses.
As appropriate, wear dust mask, hearing protectors, gloves and workshop apron capable of stopping small abrasive or workpiece fragments. The eye protection must be capable of stopping flying debris generated by various operations. The dust mask or respirator must be capable of filtrating particles generated by your operation. Prolonged exposure to high intensity noise may cause hearing loss.

Keep bystanders a safe distance away from the work area. Anyone entering the work area must wear personal protective equipment. Fragments of workpiece or of a broken accessory may fly away and cause injury beyond immediate area of operation. Hold the power tool only by the insulated gripping surfaces when performing an operation where the cutting accessory may contact hidden wiring or its own cord. Contact with a “live” wire will also make exposed metal parts of the power tool “live” and shock the operator.
Position the cord clear of the spinning accessory. If you lose control of the power tool, the cord may be cut or snagged and your hand or arm may be pulled into the spinning accessory. Never lay the power tool down until the accessory has come to a complete stop.
The spinning accessory may grab the surface and pull the power tool out of your control.
Do not run the power tool while carrying it at your side. Accidental contact with the spinning accessory could snag your clothing, pulling the accessory into your body.
Regularly clean the power tool’s air vents. The motor’s fan will draw the dust inside the housing and excessive accumulation of powdered metal may cause electrical hazards.
Do not operate the power tool near flammable materials. Sparks could ignite these materials.
Do not use accessories that require liquid coolants.
Using water or other liquid coolants may result in electrocution or shock.
KICKBACK AND RELATED WARNINGS
Kickback is a sudden reaction to a pinched or snagged rotating wheel, backing pad, brush or any other accessory. Pinching or snagging causes rapid stalling of the rotating accessory which in turn causes the uncontrolled power tool to be forced in the direction opposite of the accessory’s rotation at the point of the binding. For example, if an abrasive wheel is snagged or pinched by the workpiece, the edge of the wheel that is entering into the pinch point can dig into the surface of the material causing the wheel to climb out or kick out. The wheel may either jump toward or away from the operator, depending on direction of the wheel’s movement at the point of pinching. Abrasive wheels may also break under these conditions. Kickback is the result of power tool misuse and/or incorrect operating procedures or conditions and can be avoided by taking proper precautions as given below.
Maintain a firm grip on the power tool and position your body and arm to allow you to resist kickback forces.
Always use auxiliary handle, if provided, for maximum control over kickback or torque reaction during startup.
The operator can control torque reactions or kickback forces, if proper precautions are taken.
Never place your hand near the rotating accessory.
The accessory may kickback over your hand.
Do not position your body in the area where the power tool will move if kickback occurs. Kickback will propel the tool in the direction opposite to the wheel’s movement at the point of snagging.
Use special care when working corners, sharp edges, etc. Avoid bouncing and snagging the accessory. Corners, sharp edges or bouncing have a tendency to snag the rotating accessory and cause loss of control or kickback.
Do not attach a saw chain woodcarving blade or toothed saw blade. Such blades create frequent kickback and loss of control over the power tool.

ADDITIONAL SAFETY INSTRUCTIONS FOR GRINDING AND CUTTING OFF OPERATIONS
Use only wheel types that are recommended for your power tool and the specific guard designed for the selected wheel. Wheels for which the power tool was not designed cannot be adequately guarded and are unsafe.
The guard must be securely attached to the power tool and positioned for maximum safety, so the least amount of wheel is exposed towards the operator.
The guard helps to protect operator from broken wheel fragments and accidental contact with wheel.
Wheels must be used only for recommended applications. For example: do not grind with the side of the cut-off wheel. Abrasive cut-off wheels are intended for peripheral grinding; side forces applied to these wheels may cause them to shatter.
Always use undamaged wheel flanges that are of correct size and shape for your selected wheel.
Proper wheel flanges support the wheel thus reducing the possibility of wheel breakage. Flanges for cut-off wheels may be different from grinding wheel flanges.
Do not use worn down wheels from larger power tools. Wheels intended for larger power tools are not suitable for the higher speed of a smaller tool and may burst.
ADDITIONAL SAFETY WAR-NINGS SPECIFIC FOR ABRASIVE CUTTING OFF OPERATIONS
Do not “jam” the cut-off wheel or apply excessive pressure. Do not attempt to make an excessive depth of cut. Overstressing the wheel increases the loading and susceptibility to twisting or binding of the wheel in the cut and the possibility of kickback or wheel breakage.
Do not position your body in line with and behind the rotating wheel. When the wheel, at the point of operation, is moving away from your body, the possible kickback may propel the spinning wheel and the power tool directly at you.
When wheel is binding or when interrupting a cut for any reason, switch off the power tool and hold the power tool motionless until the wheel comes to a complete stop. Never attempt to remove the cut-off wheel from the cut while the wheel is in motion, otherwise kickback may occur. Investigate and take corrective action to eliminate the cause of wheel binding.
Do not restart the cutting operation in the workpiece. Let the wheel reach full speed and carefully reenter the cut. The wheel may bind, walk up or kickback if the power tool is restarted in the workpiece.
Support panels or any oversized workpiece to minimize the risk of wheel pinching and kickback.

Large workpieces tend to sag under their own weight.
Supports must be placed under the workpiece near the line of cut and near the edge of the workpiece on both sides of the wheel.
Use extra caution when making a “pocket cut” into existing walls or other blind areas. The protruding wheel may cut gas or water pipes, electrical wiring or objects that can cause kickback.

SAFETY WARNINGS SPECIFIC FOR WIRE BRUSHING OPERATIONS
Be aware that wire bristles are thrown by the brush even during ordinary operation. Do not overstress the wires by applying excessive load to the brush.
The wire bristles can easily penetrate light clothing and/or skin.
If the use of a guard is recommended for wire brushing, do not allow any interference of the wire wheel or brush with the guard. Wire wheel or brush may expand in diameter due to work load and centrifugal forces.

ADDITIONAL SAFETY WARNINGS
Wear safety goggles.
Use suitable detectors to determine if utility lines are hidden in the work area or call the local utility company for assistance. Contact with electric lines can lead to fire and electric shock. Damaging a gas line can lead to explosion. Penetrating a water line causes property damage or may cause an electric shock.
Release the On/Off switch and set it to the off position when the power supply is interrupted, e. g., in case of a power failure or when the mains plug is pulled. This prevents uncontrolled restarting.
When working stone, use dust extraction. The vacuum cleaner must be approved for the extraction of stone dust. Using this equipment reduces dust related hazards.
Use a cutting guide when cutting stone. Without sideward guidance, the cutting disc can jam and cause kickback.
When working with the machine, always hold it firmly with both hands and provide for a secure stance. The power tool is guided more secure with both hands.
Keep your workplace clean. Blends of materials are particularly dangerous. Dust from light alloys can burn or explode.
Never use the machine with a damaged cable. Do not touch the damaged cable and pull the mains plug when the cable is damaged while working. Damaged cables increase the risk of an electric shock.

FUNCTIONAL DESCRIPTION

Read all safety warnings and all instructions.
Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.
Secure the workpiece. A workpiece clamped with clamping devices or in a vice is held more secure than by hand.

INTENDED USE
The machine is intended for cutting, roughing, and brushing metal and stone materials without using water.
With approved sanding tools, the machine can be used for sanding with sanding discs.
RODUCT FEATURES
The numbering of the product features refers to the illustration of the machine on the graphics page.

Release screw for protection guard
Spindle lock button
On/Off switch
Auxiliary handle
Grinder spindle
Protection guard for sanding
Mounting flange
Grinding/cutting disc
Clamping nut
Lock switch (SAB900RPS)
Long switch (SAB900RPS

ASSEMBLY

MOUNTING THE PROTECTIVE DEVICES
Before any work on the machine itself, pull the mains plug.
Protection Guard for Sanding
Place the protection guard 6 onto the spindle collar of the machine until the encoding keys of the protection uard agree with the spindle collar. Press and hold the release screw 1 while doing this.
Adjust the position of the protection guard 6 to the requirements of the work process. For this, release screw 1 upward and turn the protection guard 6 to the required position.
Adjust the protection guard 6 in such a manner that sparking is prevented in the direction of the operator.
The protection guard 6 may be turned only upon actuation of the release screw 1! Otherwise the power tool may not continue to be used under any circumstances and must be taken to an after-sales service agent.
Auxiliary Handle
Operate your machine only with the auxiliary handle 4.
Screw the auxiliary handle 4 on the right or left of the machine head depending on the working method.
MOUNTING THE GRINDING TOOLS
Before any work on the machine itself, pull the mains plug.
Grinding and cutting discs become very hot while working; do not touch until they have cooled.
Clean the grinder spindle 5 and all parts to be mounted.
For clamping and loosening the grinding tools, lock the grinder spindle with the spindle lock button 2.
Actuate the spindle lock button only when the grinder spindle is at a standstill. Otherwise, the machine may become damaged.

Grinding/Cutting Disc
Pay attention to the dimensions of the grinding tools.
The mounting hole diameter must fit the mounting flange without play. Do not use reducers or adapters.
When using diamond cutting discs, pay attention that the direction-of-rotation arrow on the diamond cutting disc and the direction of rotation of the machine (see direction-ofrotation arrow on the machine head) agree. (7→8→9)
See graphics page for the mounting sequence. To fasten the grinding/cutting disc, screw on the clamping nut 9 and tighten with the twohole spanner.
After mounting the grinding tool and before switching on, check that the grinding tool is correctly mounted and that it can turn freely. Make sure that the grinding tool does not graze against the protection guard or other parts.

DUST/CHIP EXTRACTION
Dusts from materials such as lead-containing coatings, some wood types, minerals and metal can be harmful to one’s health. Touching or breathing-in the dusts can cause allergic reactions and/or lead to respiratory infections of the user or bystanders.
Certain dusts, such as oak or beech dust, are considered as carcino genic, especially in connection with woodtreatment additives (chromate, wood preservative).
Materials containing asbestos may only be worked by specialists.

Use dust extraction whenever possible.
Provide for good ventilation of the working place.
It is recommended to wear a P2 filterclass respirator.
Observe the relevant regulations in your country for the materials to be worked.

OPERATION

4.1.STARTING OPERATION
Observe correct mains voltage! The voltage of the power source must agree with the voltage specified on the nameplate of the machine. Power tools marked with 230 V can also be operated with 220 V.
When operating the machine with power from mobile generators that do not have sufficient reserve capacity or are not equipped with suitable voltage control with starting current amplification, loss of performance or untypical behavior can occur upon switching on.
Please observe the suitability of the power generator being used, particularly with regard to the mains voltage and frequency.
Switching On and Off
To start the power tool, push the On/Off switch 3 forwards.
To lock the On/Off switch 3, press the On/Off switch 3 down at the front until it latches.
To switch off the power tool, release the On/Off switch 3 or, if it is locked, briefly push down the back of the On/Off switch 3 and then release it.
Check grinding tools before using. The grinding tool must be mounted properly and be able to move freely.

Carry out a test run for at least one minute with no load.
Do not use damaged, out-of-centre or vibrating grinding tools. Damaged grinding tools can burst and cause injuries.
ON/ Off (SAB 900RPS)
For Start-up of power tool, push back the lock switch 10 and push the long switch 11, to disconnect the power tool, release the long switch 11.

Cutting Metal
When cutting, work with moderate feed, adapted to the material being cut. Do not exert pressure onto the cutting disc, tilt or oscillate the machine.
Do not reduce the speed of running down cutting discs by applying sideward pressure.
The machine must always work in an upgrinding motion.
Otherwise, the danger exists of it being pushed uncontrolled out of the cut.
When cutting profiles and square bar, it is best to start at the smallest cross section.

Cutting Stone
The machine may be used only for dry cutting/grinding.
For cutting stone, it is best to use a diamond cutting disc. Switch on the machine and place the front part of the cutting guide on the workpiece. Slide the machine with moderate feed, adapted to the material to be worked.
For cutting expecially hard material, e. g., concrete with high pebble content, the diamond cutting disc can overheat and become damaged as a result. This is clearly indicated by circular sparking, rotating with the diamond cutting disc.
In this case, interrupt the cutting process and allow the diamond cutting disc to cool by running the machine for a short time at maximum speed with no load.
Noticeable decreasing work progress and circular sparking are indications of a diamond cutting disc that has become dull. Briefly cutting into abrasive material (e. g. lime-sand brick) can resharpen the disc again.

Information on Structures
Slots in structural walls are subject to the Standard DIN 1053 Part 1, or country-specific regulations.
These regulations are to be observed under all circumstances. Before beginning work, consult the responsible structural engineer, architect or the construction supervisor.

MAINTENANCE AND SERVICE

MAINTENANCE AND CLEANING
Before any work on the machine itself, pull the mains plug.
For safe and proper working, always keep the machine and ventilation slots clean.
In extreme working conditions, conductive dust can accumulate in the interior of the machine when working with metal. The protective insulation of the machine can be degraded. The use of a stationary extraction system is recommended in such cases as well as frequently blowing out the ventilation slots and installing a residual current device (RCD).
Please store and handle the accessory(-ies) carefully.
If the machine should fail despite the care taken in manufacturing and testing procedures, repair should be carried out by an after-sales service centre for Stayer power tools.
In all correspondence and spare parts order, please always include article number given on the type plate of the machine.
AFTER-SALES SERVICE AND CUSTOMER ASSISTANCE
Our after-sales service responds to your questions concerningmaintenance and repair of your product as well as spare parts. Exploded views and information on spare parts can also be found under: www.grupostayer.com
Our customer consultants answer your questions concerning best buy, application and adjustment of products and accessories.

DISPOSAL
It is compulsory to subject electric tools, accessories and packaging to a recovery process that respect the environment.
For EU countries only:
Do not throw away electric tools!
In accordance with European Directive 2012/19/
UE on unserviceable electric and electronic apparatus, after its transposition into national law, they must be collected separately to subject them to ecologic recycling.
The right to amendment is reserved.

TECHNICAL SPECIFICATIONS

= Rated input power
= nominal power absorbed
= Nº of revolutions without load
= Maximum disk diameter
= Spindle thread
= Mass
= Acoustic pressure level
= Acoustic power level
= Acceleration typically evaluated in the hand/arm

The values given are valid for nominal voltages [U] 230/240 V ~ 50/60 Hz – 110/120 V ~ 60Hz. For lower voltage and models for specific countries, these values can vary. Please observe the article number on the type plate of your machine. The trade names of the individual machines may vary.
We reserve the right to change related to technical advance.

NOISE/VIBRATION INFORMATION
Wear helmets hearing protection!
Measured values established in accordance with EN 62841-1.
The technical specifications set forth herein are understood within certain tolerances (In accordance with the present arrangements).

WARRANTY GENERAL CONDITIONS

In STAYER IBERICA S.A. (from now on “STAYER”), strict control processes are conducted to comply with the security and quality required.
To understand the application area of this text, we differentiate the following users:
– Users or consumers, as private individuals whose acts are not related to their main comercial, business activity or their main profession or trade. Legal persons and entities without legal personality which act with non-profit means in an unrelated comercial or corporate enviroment.
– Professionals, whom obtain comercial, business or working profits by using any STAYER product. STAYER offers a guarantee for all of its power tools, garden tools and welding tools, subject to the following conditions:

STAYER offers a 36 month guarantee against manufacturing defects or consistency issues, bearing in mind that any issue must be easily visible or provable, as the product will be tested at our labs to verify said issues. If the product has been subjected to industrial or professional use, said guarantee will cover exclusively 12 months since the first buyer aquired the product.
The following cases are exempt from the guarantee: a. Any kind of defect or malfunctioning caused by not applying the safety and maintenance instructions given in the User’s guide.
b. Any damage caused by using other brand’s accessories, incompatible accessories with the tool model or faulty accessories.
c. Any manipulation, modification or repair conducted by staff unrelated to STAYER or its associated Technical Support Services.
d. Products with minimal deviations from the features that do not impact on the tool’s optimal performance and its value.
e. Products which have been connected to a different voltage tenssion grid than the one stated on the tool’s features, causing an electrical failure.
f. Products or components which have suffered wear due to the normal use of the tool, being said components consumables, accessories or components subject to wear that must be replaced by the owner.
g. Products that show any kind of misuse or application which deviates from its original intended uses, listed in the Users guide.
h. Products that show lack of correct maintenance from the owner. The owner is responsible for the tool’s maintenance in order to preserve its service life.
i. Accessories and tool consumables, as their intended use has a limited service life that includes wear.
In order to claim the guarantee rights, the tool owner must first fill the repair order either digitally or physically, and process it with the tool’s vendor or the Authorized Technical Support Services before shipping the tool. A copy of the purchase receipt or invoice must be attached to the form where the purchase date can clearly be seen. Shipping costs are not included if the product is delivered to the vendor or the Technical Support Services without processing the repair form first.
If the Authorized Technical Support or STAYER is unable to locate the defect or issue, STAYER will not assume the shipping costs, nor the costs derived from testing the tool to locate the issue.
Guarantee transfer is completely forbidden, the guarantee does not cover second-hand products.
During the guarantee application due to manufacturing defects or consistency issues, the product will remain under STAYER’s custody in its facilities or its Authorized Technical Support Services. During this period of time the tool’s owner is not entitled to receive a substitution tool in place of the product that is being repaired.
In order to correct the manufacturing defects or consistency issues contemplated in the guarantee terms, STAYER will only repair or substitute all the necessary components free of charge in order for the tool to perform according to the quality and safety standards. STAYER withholds the right to substitute the product for a similar one in cases where reparations would not be possible.