reolink RLC-810WA 4K WiFi 6 Home Security Camera Instruction Manual

: June 17, 2024
: reolink

Table of Contents

reolink RLC-810WA 4K WiFi 6 Home Security Camera
Product Information
Product Usage Instructions
What’s in the Box
Camera Introduction
Connection Diagram
Set up the Camera
Mount the Camera
Troubleshooting
Specifications
Notification of Compliance
Limited Warranty
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

reolink RLC-810WA 4K WiFi 6 Home Security Camera

Product Information

Specifications:

Model: RLC-810WA
Camera Type: Bullet Camera
Material: Metal Aluminum Case
Power Source: Power Adapter
Network Connectivity: Ethernet Cable or WiFi
Storage: microSD Card Slot (card not included)
Features: Daylight Sensor, IR LEDs, High Definition Lens, Spotlight, Built-in Mic, Speaker, Network Port, Reset Button

What’s in the Box:

Camera
Antenna
Power Adapter
1m Network Cable
4.5m Power Extension Cable
Mounting Template
Pack of Screws
Surveillance Sign
Quick Start Guide

Camera Introduction:
The RLC-810WA is a bullet camera with a metal aluminium case. It features a microSD card slot for local storage (microSD card not included), a daylight sensor, IR LEDs for night vision, a high-definition lens, a spotlight, a built-in microphone, a speaker, a network port, and a reset button.

Model: RLC-810WA

microSD Card Slot: Loosen the screws with a screwdriver (not included) to access the microSD card slot.
Antenna
Mount
Metal Aluminum Case
Daylight Sensor
IR LEDs
High Definition Lens
Spotlight
Built-in Mic
Speaker
Network Port
Reset Button: Press for about 10 seconds to restore the device to factory settings.
Power Port

Product Usage Instructions

Connection Diagram:
Before initial setup, follow the steps below to connect your camera:

Connect the camera to a LAN port on your router with an Ethernet cable.
Power on the camera with a power adapter.

Set up the Camera:
To set up the camera, follow these steps:

Download and launch the Reolink App or Client software.
Follow the onscreen instructions to finish the initial setup.

Mount the Camera:
To mount the camera, follow these steps:

Installation Tips:
There are two different types of mounts for bullet cameras. Please check out the mount included in the package and follow the corresponding instructions to install the camera properly.

Drill holes under the mounting hole template. Use the drywall anchors included in the package if needed.
Install the mount base with the mounting screws included in the package. Run the cable through the cable notch on the mount base.
To get the best field of view, loosen the adjustment knob on the security mount and turn the camera.

FAQ:

Q: Where can I get technical support?
A: If you need any technical help, please visit our official support site and contact our support team before returning the products. You can find support at https://support.reolink.com.
Q: What are the contact details of REOLINK INNOVATION LIMITED?
A: REOLINK INNOVATION LIMITED is located at FLAT/RM 705 7/F FA YUEN COMMERCIAL BUILDING 75-77 FA YUEN STREET MONG KOK KL HONG KONG.
Q: What are the contact details of EC REP CET PRODUCT SERVICE SP. Z O.O.?
A: EC REP CET PRODUCT SERVICE SP. Z O.O. is located at Ul. Dluga 33 102 Zgierz, Polen.
Q: What are the contact details of UK REP CET PRODUCT SERVICE LTD.?
A: UK REP CET PRODUCT SERVICE LTD. is located at Beacon House Stokenchurch Business Park, Ibstone Rd, Stokenchurch High Wycombe, HP14 3FE, UK.

What’s in the Box

NOTE:
Camera and accessories vary with different camera models that you purchase.

Camera Introduction

Model: RLC-810WA

microSD Card Slot
Loosen the screws with a screwdriver (not included) to access the microSD card slot.
Antenna
Mount
Metal Aluminum Case
Daylight Sensor
IR LEDs
High Definition Lens
Spotlight
Built-in Mic
Speaker
Network Port
Reset Button
Press for about 10 seconds to restore the device to factory settings.
Power Port

Model: RLC-811WA

microSD Card Slot
Loosen the screws with a screwdriver (not included) to access the microSD card slot.
Antenna
Mount
Metal Aluminum Case
Daylight Sensor
IR LEDs
High Definition Lens
Spotlight
Built-in Mic
Speaker
Network Port
Reset Button
Press for about 10 seconds to restore the device to factory settings.
Power Port

Connection Diagram

Before initial setup, follow the steps below to connect your camera.

Connect the camera to a LAN port on your router with an Ethernet cable.
Power on the camera with a power adapter

Set up the Camera

Download and Launch the Reolink App or Client software, and follow the onscreen instructions to finish initial setup.

NOTE:
You can now use WiFi instead of the Ethernet cable for network connection.

On Smartphone
Scan to download the Reolink App.
On PC
Download the path of the Reolink Client: Go to https://reolink.com > Support

App & Client.

NOTE:
If you are connecting the camera to a Reolink PoE NVR, please set up the camera via the NVR interface.

Mount the Camera

Installation Tips

Do not face the camera towards any light sources.
Do not point the camera towards a glass window. Or, it may result in poor image quality because of the window glare by infrared LEDs, ambient lights or status lights.
Do not place the camera in a shaded area and point it towards a well-lit area. Or, it may result in poor image quality. To ensure the best image quality, the lighting conditions for both the camera and the captured object shall be the same.
To ensure better image quality, it’s recommended to clean the lens with a soft cloth from time to time.
Make sure the power ports are not directly exposed to water or moisture and not blocked by dirt or other elements.
With IP waterproof ratings, the camera can work properly under conditions like rain and snow. However, it doesn’t mean the camera can work underwater.
Do not install the camera at places where rain and snow can hit the lens directly.
The camera may work in extreme cold conditions as low as -10°C.

Because when it is powered on, the camera will produce heat. You may power on the camera indoors for a few minutes before installing it outdoors.

NOTE:
There are two different types of mounts for bullet cameras. Please check out the mount included in the package and follow the corresponding instructions to install the camera properly.

Install the Camera

Drill holes by the mounting hole template.
NOTE: Use the drywall anchors included in the package if needed.
Install the mount base with the mounting screws included in the package.
NOTE: Run the cable through the cable notch on the mount base.
To get the best field of view, loosen the adjustment knob on the security mount and turn the camera.
Stiffen the adjustment knob to lock the camera.

NOTE:
If your camera has another mount without the adjusting knob, please loosen the adjusting screw with the provided hex key and turn the camera as shown below to adjust the angle.

Twist the screws with the wrench to unlock the camera and adjust its direction.
After adjustment, twist the screws back to lock the camera.

Troubleshooting

The camera is not Powering on
If you find your camera is not powering on, try the following solutions:

Please check whether the outlet is working properly or not. Try to plug the camera into a different outlet and see if it works.
Please check whether the DC adapter is working or not. If you have another 12V DC power adapter that is working, please use another power adapter and see if it works.

If these won’t work, contact Reolink Support at https://support.reolink.com/.

Infrared LEDs Stop Working
If the Infrared LEDs of your camera stop working, please try the following solutions:

Enable infrared lights on the Device Settings page via Reolink App/Client.
Check if the Day/Night mode is enabled and set up auto infrared lights at night on the Live View page via Reolink App/Client.
Upgrade the firmware of your camera to the latest version.
Restore the camera to factory settings and check out the infrared light settings again.

If these won’t work, contact Reolink Support at https://support.reolink.com/.

Failed to Upgrade the Firmware
If you fail to upgrade the firmware for the camera, try the following solutions:

Check out the current camera firmware and see if it is the latest one.
Make sure that you download the correct firmware from the Download Center.
Make sure that your PC is working on a stable network.

If these won’t work, contact Reolink Support at https://support.reolink.com/.

Specifications

General

Operating Temperature: -10°C to 55°C (14°F to 131°F)
Operating Humidity: 10%-90%
RLC-810WA Size: Φ67 x 187mm
RLC-811WA Size: 80 x 72 x 238mm
Weight:
- (485.7g, for RLC-810WA)
- (862.9, for RLC-811WA)

For more Specifications, visit https://reolink.com/.

Notification of Compliance

FCC Compliance Statements
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note:
This equipment has been tested and found to comply with the limits for a Class B digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Caution:
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.

ISED Compliance Statements
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

This device may not cause interference.
This device must accept any interference, including interference that may cause undesired operation of the device.

ISED Radiation Exposure Statement
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body.

Operation of 5150-5250 MHz is restricted to indoor use only.

CE Declaration of Conformity
Reolink declares that this device complies with the essential requirements and other relevant provisions of Directive 2014/53/EU and Directive 2014/30/EU.

WiFi Operating Frequency

OPERATING FREQUENCY:

2.4 GHz EIRP < 20dBm
5 GHz EIRP < 23dBm
5.8GHz EIRP < 14dBm

The functions of Wireless Access Systems including Radio Local Area Networks(WAS/RLANs) within the band 5150-5350 MHz for this device are restricted to indoor use only within all European Union countries (BE/BG/CZ/DK/DE/EE/IE/EL/ES/FR/HR/ IT/CY/LV/LT/ LU/HU/MT/NL/AT/PL/PT/RO/SI/SK/FI/SE/TR/N O/CH/IS/LI/UK(NI)

Correct Disposal of This Product
This marking indicates that this product should not be disposed of with other household wastes. throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

Limited Warranty

This product comes with a 2-year limited warranty that is valid only if purchased from the Reolink Official Store or a Reolink authorized reseller. Learn more: https://reolink.com/warranty-and-return/.

Terms and Privacy
Use of the product is subject to your agreement to the Terms of Service and Privacy Policy at reolink.com. Keep out of reach of children.

Technical Support
If you need any technical help, please visit our official support site and contact our support team before returning the products: https://support.reolink.com.

EC REP CET PRODUCT SERVICE SP. Z O.O.
Ul. Dluga 33 102 Zgierz, Polen
UK REP CET PRODUCT SERVICE LTD.
Beacon House Stokenchurch Business Park, Ibstone Rd, Stokenchurch High Wycombe, HP14 3FE, UK

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