JLab Audio GOWORK2 Wireless On Ear Headset User Guide

June 16, 2024
JLab Audio

JLab Audio logo

GOWORK2 Wireless On Ear Headset

WORK 2nd Gen
WIRELESS
ON-EAR HEADSET
QUICK START GUIDE

USB-C DONGLE CONNECTION

Power on GO Work 2 and plug in USB-C dongle into PC/Mac/Android. (avoid hubs/adapters)
This connection will override any current Bluetooth connections.
JLab Audio GOWORK2 Wireless On Ear Headset -
connectionCheck your device settings.
SETUP DONGLE WITH PC (WINDOWS 7/8/10/11)

  1. From the Start menu, select the Control Panel.
  2. From the Control Panel, select the Sound icon.
  3. Select the Recording tab and select “JLab GO Work 2”
  4. Select the Playback tab and select “JLab GO Work 2”

SETUP DONGLE WITH MAC (macOS 10,10 or HIGHER)

  1. Open System Preferences and select the Sound icon,
  2. Select the Input tab and select “JLab GO Work 2”.
  3. Select Outout tab and select “JLab GO Work 2”
  4. From this screen, set the Output volume to desired level.

BLUETOOTH CONNECTION

JLab Audio GOWORK2 Wireless On Ear Headset - Bluetooth
connection

MULTIPOINT (CONNECT 2 DEVICES SIMULTANEOUSLY)

Multipoint is supported when connecting to two devices via Bluetooth, The USB-C Dongle and Wired connection methods create dedicated connection channels and do not support Multipoint.
Once FIRST device is connected, turn off Bluetooth in device settings. GO Work 2 will auto enter Bluetooth Pairing.
Enter your SECOND device Bluetooth settings and connect to GO Work 2.
Enter your FIRST device settings Turn on Bluetooth and reconnect to GO Work 2.

BUTTON FUNCTIONS

JLab Audio GOWORK2 Wireless On Ear Headset - Button
functio

CHARGING

Connect to computer or
USB 5v 1A (or less) output device.![JLab Audio GOWORK2 Wireless On Ear Headset

WIRED CONNECTION

Connect the GO Work 2 cable to computer.
Check your PC/Mac Input and Output settings.
JLab Audio GOWORK2 Wireless On Ear Headset - charging
2

DOWNLOAD THE APP

Customize GO Work 2 features and update the latest software,JLab Audio
GOWORK2 Wireless On Ear Headset - QR codehttps://qrco.de/bdht6Z

TROUBLESHOOTING

WINDOWS 7/8/10/11: NO MICROPHONE AUDIO

Depending on your PC, the Bluetooth might not detect the proper Bluetooth protocol. This is a known issue with certain Windows OS,

  1. Open the Bluetooth & Device settings and enter the View more devices tab.
  2. Remove all Bluetooth devices that are already connected.
  3. Reconnect your GO Work 2 FIRST to your PC, followed by other Bluetooth devices, The GO Work 2 should display “Connected voice, music”.

For more info and troubleshooting visit: JLAB.COM/SUPPORT

WELCOME TO THE LAB
The Lab is where you’ll find real people, developing really great products, in a real place called San Diego,
PERSONAL TECH DONE BETTER

Designed for You
We actually listen to what you want and we’re always looking for ways to make everything easier and better for you.
Lab Quality Sound
Choose from different settings and customize your sound style to match exactly what you’re doing.
Surprisingly Awesome Value
We always pack in the most functionality and fun into every product at a truly accessible price.

#Yourkind of tech
Tech all about you

We have lots of different ways to show we care.
GET STARTED + FREE GIFT
Product updates How-to tips FAQs & more
Go to to unlock your customer benefits including a free gift.
Gift for US only. No APO/FPO/DPO addresses.

WE GOT YOUR BACK
We’re obsessed with creating the best possible experience around owning our products. If you have any questions, concerns, or feedback, we’re here for you. Contact a real human on our U.S.-based customer support team:
Website: jlab.com/contact 
Email: support@jlab.com
Phone U.S.: +1 405-445-7219
Phone U.K./EU: +44 (20) 8142 9361
(Check hours jlab.com/hours)
Visit to initiate a return or exchange.

LATEST AND GREATEST

Our team is constantly improving your product experience. This model may have new features or controls which are not detailed in this guide.
For the latest version of the manual, scan the QR code below. JLab Audio GOWORK2 Wireless On Ear Headset - QR code 1https://qrco.de/be59Li

JLab Audio logo FCC ID: 2AHYV-GOWORK2
FCC ID: 2AHYV-GWDGL1

JLAB GO WORK 2
CMIIT ID: XXXXXXXXXXX
IC: 21316-GOWORK2
IC: 21316-GWDGL1
JLAB GO WORK 2-DONGLE
CMIIT ID: XXXXXXXXXXX
ENERGY PERFORMANCE VERIFIED
RENDEMENT ENERGETIQUE VERIFIE

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