JLab Audio GOWORK2 Wireless On Ear Headset User Guide
- June 16, 2024
- JLab Audio
Table of Contents
GOWORK2 Wireless On Ear Headset
WORK 2nd Gen
WIRELESS
ON-EAR HEADSET
QUICK START GUIDE
USB-C DONGLE CONNECTION
Power on GO Work 2 and plug in USB-C dongle into PC/Mac/Android. (avoid
hubs/adapters)
This connection will override any current Bluetooth connections.
Check your device settings.
SETUP DONGLE WITH PC (WINDOWS 7/8/10/11)
- From the Start menu, select the Control Panel.
- From the Control Panel, select the Sound icon.
- Select the Recording tab and select “JLab GO Work 2”
- Select the Playback tab and select “JLab GO Work 2”
SETUP DONGLE WITH MAC (macOS 10,10 or HIGHER)
- Open System Preferences and select the Sound icon,
- Select the Input tab and select “JLab GO Work 2”.
- Select Outout tab and select “JLab GO Work 2”
- From this screen, set the Output volume to desired level.
BLUETOOTH CONNECTION
MULTIPOINT (CONNECT 2 DEVICES SIMULTANEOUSLY)
Multipoint is supported when connecting to two devices via Bluetooth, The
USB-C Dongle and Wired connection methods create dedicated connection channels
and do not support Multipoint.
Once FIRST device is connected, turn off Bluetooth in device settings. GO Work
2 will auto enter Bluetooth Pairing.
Enter your SECOND device Bluetooth settings and connect to GO Work 2.
Enter your FIRST device settings Turn on Bluetooth and reconnect to GO Work 2.
BUTTON FUNCTIONS
CHARGING
Connect to computer or
USB 5v 1A (or less) output device.
WIRED CONNECTION
Connect the GO Work 2 cable to computer.
Check your PC/Mac Input and Output settings.
DOWNLOAD THE APP
Customize GO Work 2 features and update the latest software,
https://qrco.de/bdht6Z
TROUBLESHOOTING
WINDOWS 7/8/10/11: NO MICROPHONE AUDIO
Depending on your PC, the Bluetooth might not detect the proper Bluetooth protocol. This is a known issue with certain Windows OS,
- Open the Bluetooth & Device settings and enter the View more devices tab.
- Remove all Bluetooth devices that are already connected.
- Reconnect your GO Work 2 FIRST to your PC, followed by other Bluetooth devices, The GO Work 2 should display “Connected voice, music”.
For more info and troubleshooting visit: JLAB.COM/SUPPORT
WELCOME TO THE LAB
The Lab is where you’ll find real people, developing really great products, in
a real place called San Diego,
PERSONAL TECH DONE BETTER
Designed for You
We actually listen to what you want and we’re always looking for ways to
make everything easier and better for you.
Lab Quality Sound
Choose from different settings and customize your sound style to match exactly
what you’re doing.
Surprisingly Awesome Value
We always pack in the most functionality and fun into every product at a
truly accessible price.
#Yourkind of tech
Tech all about you
We have lots of different ways to show we care.
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Product updates How-to tips FAQs & more
Go to to unlock your customer benefits including a free gift.
Gift for US only. No APO/FPO/DPO addresses.
WE GOT YOUR BACK
We’re obsessed with creating the best possible experience around owning our
products. If you have any questions, concerns, or feedback, we’re here for
you. Contact a real human on our U.S.-based customer support team:
Website: jlab.com/contact
Email: support@jlab.com
Phone U.S.: +1 405-445-7219
Phone U.K./EU: +44 (20) 8142 9361
(Check hours jlab.com/hours)
Visit to initiate a return or exchange.
LATEST AND GREATEST
Our team is constantly improving your product experience. This model may have
new features or controls which are not detailed in this guide.
For the latest version of the manual, scan the QR code below.
https://qrco.de/be59Li
FCC ID: 2AHYV-GOWORK2
FCC ID: 2AHYV-GWDGL1
JLAB GO WORK 2
CMIIT ID: XXXXXXXXXXX
IC: 21316-GOWORK2
IC: 21316-GWDGL1
JLAB GO WORK 2-DONGLE
CMIIT ID: XXXXXXXXXXX
ENERGY PERFORMANCE VERIFIED
RENDEMENT ENERGETIQUE VERIFIE
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